InDesign crash.. I cannot undo or save. Please help me!
I was working on InDesignCS6, a document with just two pages.. and suddenly I cannot undo anymore, I tried to save the file but the option was grayed out. This problem occurs since I have a new iMac with MacOS 10.9.2. The only thing I can do when the program crashes this way is to export an IDML file but eventually InDesign crashes again and again. I've tried to reset the preferences but it didn't work. Can somebody please help me? this is driving me insane.
Export to .idml is the current workaround.
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InDesign Crashing, Can't export PDF. Please help.
I recently converted a 70+ document InDesign book project from CS 5.5 to CS6. I've also transitioned over to a new computer, being sure that all my plugins are the same on both computers. Somewhere along the way, I stopped being able to export a PDF of this particular book.
I've tried everything I know to do:
Deleted preference
Deleted InDesign caches
Exported all files from INDD to IDML, and then back again.
Converted all cross references to DTP Tool x-ref Pro.
Created a new book file and moved all my fresh INDD files there.
Exported just a few documents at a time.
Tried exporting with different PDF settings
Tried exporting Interactive PDF
Tried exporting flattened PDF...
Sometimes, the book hangs at about 75%, other times, it crashes it I just try to export the first few chapters only. When InDesign locks up at the 75% mark, my entire computer locks up, and I get a gray screen with nothing but the InDesign splash screen. Then I have to force restart. But then I have to normally restart, as whenever I force restart, my external hard drives (where my book is located) become read only.
I have done everything I know to export a PDF of this book. I don't know what to do... I am desparate. Anyone out there who can take a look at my crash report and interpret it for me?
I have posted it on paste bin: http://pastebin.com/YmRXqsfcWell, I don't have a lotof other great ideas.
If you have an auto-activation plugin for a font manager, remove it from the plugins folder and activate the fonts manually. Troubleshoot the fonts (see Troubleshoot fonts | Mac OS X), and clear the font caches using a utility like Cocktail.
Export the chapter files to .idml again, and resave as new .indd files (back up the old ones, first, though, becasue with cross refs I think you'll have to overwrite the old files or they'll break (have you actually verified them to be sure they're OK now?). Make a new .indb file and add the new chapter files again.
Beyond that you're getting into things like trying to move pages into anew document, or rebuilding chapters from tagged text exported from the current files. -
I have the newer version of the macbook pro and I have read the directions on how to authorize your computer to let you download previous song purchases from icloud onto your laptop, but I cannot find where it says "authorize this computer" at all. I have looked for it everywhere and still cannot find it. Please help!
Authorization and Deauthorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
More On De-authorizing Computers (contributed by user John Galt)
You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
1. Open iTunes on a computer
2. From the Store menu, select "View my Account..."
3. Sign in with your Apple ID and password.
4. Under "Computer Authorizations" select "De-authorize All".
5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us. -
Hi I tried to install ios7 last night and the ipod touch now has a frozen screen with the itunes logo and the usb logo I plugged the ipod into my laptop and tried to restore only to be met with the message 3194 error cannot restore this ipod please help thanks
Hi. The two user tips both describe a sequence of steps that should get your library from the point where it threatens to wipe data from your device to where it is syncing normally, while recovering as much information as possible. It may still be necessary to wipe and reload the device but this should only take place once all the data that can be recovered has been recovered.
Doing step 1 of 8 and then complaining things aren't the way you want them to be yet strikes me as premature...
Since you appear to have all your media content, and we are discussing an iPod classic, not an iOS device, the main worries are already taken care of. What's left is ratings, playcounts, playlist membership and checked status. Since your device holds only part of your library at best you could only recover the missing data for the content that is on the device using third party tools.
Recreating the previous checked/unchecked status of every track in your library from where you are now may not be that easy. Syncing with selected playlists has many advantages, one of which would have been that you would have a named playlist that could have been retrieved by 3rd party software if you had used this method.
You haven't explained what caused your problem in the first place, but if you have a Previous iTunes Libraries folder holding old copies of your iTunes database (generated with each iTunes update) then it would be possible to restore the most recent of these and then update the library with any changes in your media folder.
BTW Apple doesn't offer free support for this kind of issue with iTunes.
tt2 -
I upgraded to mountain lion a week ago and now on startup of my macbook pro, microsoft excel and word start up automatically and then crash? very strange can anyone please help? I have checked the login items under users and groups and there is nothing.
Are you using the Office for Mac 2011 version, as you need to do? The Office for Mac 2004 is Not at all compatible with Mountain Lion, and the 2008 version has been noted to have some problems running with ML.
Hope this helps -
When I try to download games eg. Dreamland HD light it says the following: your request cannot be completed. Please help.
Honestly, these are WAGs but they're all that I can think of.
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again. -
Have bought service below to convert pdf files into word excel, Have followed instructions but cannot convert file. Please help.
AD003225761BR Produtos pedidos: Qtd. produto 1 Adobe ExportPDF, Annual (Outro,Todos os idiomas disponíveis) My email: [email protected]Hi Jwalter,
Thank you for posting on the Adobe forums,Please let us know what is the exact issue.
Also, if you want help on how to use the service, kindly try the link below.
Adobe ExportPDF FAQ
http://tv.adobe.com/watch/insights-on-acrobat-solutions/introduction-to-adobe-exportpdf/
Thanks,
Vikrantt Singh -
I purchased an iphone 3g that was to be open to any carrier, I went to restore it to my itunes account and get a 1015 error, can this be fixed. I am new to the iphone and like the product but cannot buy new. Please help. THANKS
You got ripped off. You bought a hacked/jailbroken phone. That's what error 1015 means. Return it and get your money back if possible and buy a phone from a legitimate source.
Discussing jailbroken / hacked phones is forbidden by the terms of service. Jailbreaking / hacking voids any warranty and forfeits your right to support here or from Apple. You can not get help here. -
Since updating my iPhone 3GS to iOS 4.3.3 I have been unable to sync my photos! Keep getting the error message unable to sync and 'the required file cannot be found.' Please help?
Try deleting the iPod Photo Cache on your computer.
http://support.apple.com/kb/ts1314 -
I purchased as a Download Lightroom 5.5, My pc got a virus. I saved Lightroom on ext. drive. I am trying to reload onto pc BUT it's asking me for a serial number..I cannot find receipt. Please help. I registered when I downloaded purchase.
Find your serial number quickly
You might want to develop a more secure system of saving your serial numbers and other critical information. -
The older version of iTunes cannot be removed. Please help!
I had to manually delete iTunes from my Windows 7 PC. When that didn't work, I deleted iTunes from the Registry. There is no older version of iTunes anywhere.
I still cannot reinstall iTunes. Please help. Thank you.(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
http://www.apple.com/itunes/download/
Does it go through properly this time? -
My new ipad2 wifi often crashes from the day I bought.please help me resolve
My new ipad2 wifi often crashes from the day I bought.please help me resolve
Is it still within the 1 year warranty period?
Not normal. Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
Cheers, Tom -
My Illustrator and Indesign crash constantly. Who is able to help ?
My Illustrator and Indesign crash constantly. Who is able to help ?
gha,
Raghuveer is asking you to send him a message (see post #4) to arrange a session where he can help you.
Basically, this is a User to User forum, but with Adobe staff participation.
You can see the different markings for posters. -
My install of maverick failed as disk is damaged and cannot repaired. I tried to erase disk but got error disk cannot be unmounted. Please help. What can i do? Thank you very much.
First have you got a backup of your data? If not try to get one now while you have some access to the drive. The drive is probably faulty and will need to be replaced, without the backup you risk losing the data.
Have you a bootable external USB drive with Mavericks on it, if so boot from that and try and repair or erase the drive and reinstall Mavericks.
If you don't have Mavericks on an external drive, boot from you Leopard DVD ( I am presumimg your profile is correct) and run Disk Utility from there, you may be able to erase the drive and reload Leopard. You can then install Mavericks. Even if all that works you will most likely need a new drive in the near future. -
Can't burn music I purchased months ago, I could only burn the 4 cuts I bought this evening,6/9/12 message said originals cannot be found? Please help itunes would not let me buy a second time, thats a good thing but Im trying to make a music CD and itunes will not let me? The music is in my music file but will not let me burn them ! really I tried over and over, now Im just frustrated !
Please find the original's purchased, my name and email have not changed. Thanks for your time and consideration.
Jeannie
7024503288
[email protected]Fixed. /Users/x/Library/Application Support/SIMBL/Plugins/AirKeysInputManager.bundle got corrupted by a badly installed safari extension. Deleting this, then reinstalling adobe air did the trick. I wasn't thorough enough on my first try, it was tricky to find everything associated. I had to look for files in the console log then search for them. Spotlight was missing some deep files, EasyFind worked better for me.
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my iphone and ipad got stolen in london and I changed the ICLOUD password, now I CANNOT access my ICLOUD. please help...cannot access my find my device
You can't sign into your iCloud account using the new password on icloud.com on your computer?
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