InDesign Crash using GetItemFromCollection()

Hi All,
Its written by Harbs,  using the method in InDesign CS5.5 Windows 7 application crashed suddenly when executing the red highlighted statement.  I would like to know how to fix these issues.
function GetItemFromCollection(label,collection){
    var scriptVersion = app.scriptPreferences.version;
   if( parseFloat(scriptVersion) > 6){app.scriptPreferences.version = 6}
    var items = collection.item(label).getElements();
    app.scriptPreferences.version = scriptVersion;
    if(items.length==0){return null}
    if(items.length==1){return items[0]}
    return items;
Snapshot for references.
Kindly suggest any solution is possible.
Thanks in advance,
Karpanai.

WOOOO HOOOO! IT IS JUST A FONT CONFLICT!!!!! I think....
After days of trying to figure out why, after installing Leopard, InDesign CS3 crashes every time I tried to open "certain" files... I finally figured it out - at least on my system. I emphasize "certain" files, because InDesign would open certain InDesign files flawlessly... and crash when trying to other InDesign files. I narrowed it down to a handful of files and the only thing that these files had in common was one particular font. Well as it turns out, upon installation, Leopard put a bunch of new fonts into my system folder. I am also using Suitcase Fusion to manage my fonts. When starting the "culprit" files, Suitcase Fusion would try to "auto-activate" a font that was already activated at start-up in the system folder. After removing the "duplicate" font from my system folder - and restarting my computer - everything was back to normal seems to work fine now. I am not much of a computer technician.... but this worked for me. Let me know if this helps you too.

Similar Messages

  • Indesign crashes using text tool

    I am using Indesign CS6 (8.0.1) with MacOS 10.8.2. Upon startup, Indesign gives me an error message saying (free translation from Swedish) something like "The resource file could not be opened". It then crashes as soon as I click the text tool. I have tried deleting the prefs, but that doesn't seem to make a difference.
    Can anyone advise what might be wrong and what I should try to fix my issue? Thank you very much in advance, your help is much appreciated!

    Yes.
    Did you replace the prefs yet? If not, log in on the old user and do that. It may be enough. If not, see John's list of additional files to be deleted at Adobe Forums: InDesign crashes at startup
    Note that most or all of the files you need to work with will be hidden, so if you don't know how to find them already, see Access hidden user library files | Mac OS 10.7 Lion

  • Indesign Crash using Leopard 10.5

    I installed Leopard 10.5 last night and my Adobe InDesign (version 5.0) program crashes everytime I try to open it. My other Adobe CS3 programs seem to be working fine. Adobe's website says there are compatibility problems with some elements of Adobe CS3, but claims that InDesign is compatible with Leopard. I am on vacation in New York and don't have access to my Adobe discs to reinstall the program. Is anyone else having this same problem? Are there any patches I could download to fix it? Help!

    WOOOO HOOOO! IT IS JUST A FONT CONFLICT!!!!! I think....
    After days of trying to figure out why, after installing Leopard, InDesign CS3 crashes every time I tried to open "certain" files... I finally figured it out - at least on my system. I emphasize "certain" files, because InDesign would open certain InDesign files flawlessly... and crash when trying to other InDesign files. I narrowed it down to a handful of files and the only thing that these files had in common was one particular font. Well as it turns out, upon installation, Leopard put a bunch of new fonts into my system folder. I am also using Suitcase Fusion to manage my fonts. When starting the "culprit" files, Suitcase Fusion would try to "auto-activate" a font that was already activated at start-up in the system folder. After removing the "duplicate" font from my system folder - and restarting my computer - everything was back to normal seems to work fine now. I am not much of a computer technician.... but this worked for me. Let me know if this helps you too.

  • InDesign crashes using place command

    I'm running CS3 5.0.2 on a G4 Mac using Leopard and every time it try to place something from Photoshop or Illustrator it crashes. I've been using it a couple months without a problem and now the crashes.
    I would like to run some utilities on my system but I've always used Norton and they no longer support Mac. I also use Disk Warrior but haven't checked their compatibility with Leopard. I don't know if that would fix the problem but just for future use does anyone have any suggestions on good maintenance software.

    Hiya,
    Cant' help with the utilities, however...
    Are you using or have installed Version Cue?
    I ask only on account of these:
    From 27nov07:
    http://kb.adobe.com/selfservice/viewContent.do?externalId=kb402521&sliceId=2
    Then from 14jan08:
    http://kb.adobe.com/selfservice/viewContent.do?externalId=kb402930&sliceId=1
    I don't know what they mean, but maybe someone else does.
    Also doing the command-option-control-shift / click the InD icon in the dock to fix prefs eases the situation for a while, but i lose some settings that way that i have to reset.
    I consider it a good night when CS3 apps crash fewer times than the number of jobs i work.
    Cheers,
    BobD

  • I'm using an older mac (2008 iMac).  Things were fetting slow and I used a program called DupZapper to get rid of a lot of duplicate files.  It worked and my computer is running better.  The only problem is now InDesign crashed at startup.  I have the ori

    I'm using an older mac (2008 iMac). Things were getting slow and I used a program called DupZapper to get rid of a lot of duplicate files. It worked and my computer is running better. The only problem is now InDesign crashes at startup. I have the original disks and serial number (CS3)  The error message is "required resources are missing".  Same message if I try to uninstall.  Any clues as to how to re-install?

    reset your preferences and retry launching id:  InDesign Help | Setting preferences
    if that fails, uninstall (properly with the uninstaller), clean and reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

  • IDCS2 InDesign crashed when using ConversionProvider

    Before,we asked another company to develop a plugin for us, which is developed by a lot of c code. So my leader asked me to develop another version by using c++ and using the PMString instead of the char*.
    But now, I have met a problem. When it is used on Windows platform,there is no problem. When it is used on Mac platform, most of documents are no problem too. But a few of them make the indesign crash when opening.
    So I debug it,before indesign crashing,it displays the message as follows:
    message 1: ConversionMgr::StoreIDPluginInfo() - Cannot find information for Plugin 0x59480
    message 2: ContentMgr::RemoveUntouchedIDs() - Cannot find plugin information!
    Does anyone know?
    Thank you !

    Replace your preferences?

  • InDesign crashes every time you double click to open an .indd file on Windows system

    InDesign crashes every single time you double click to open an InDesign file and has done so since replacement of the original version of InDesign introduced in the Creative Cloud launch.  Does anyone else have this problem?  I'd say it was unique to my system if I hadn't experienced the issue repeatedly on several different systems now.  You have to relaunch InDesign which then opens the file from recovery, so it saw the file you tried to launch in the first place.  This leads me to believe the problem lies with the file association registry of InDesign inside Windows systems.  I find it unbelievable that this problem still exists and remains unreported and that a solution hasn't been implemented by Adobe to rectify the issue.
    The double click is a fundamental tenant of opening files on a Windows system in the same way a single click is on a Mac.  Does InDesign crash ever time a Mac user clicks to open their files, I think not.
    Anyone got any ideas other than the obvious which is Adobe actually got their figure out and fixed it.
    Cheers,
    Pat Doyle

    Hi Michael,
    I'll give it a go.  Don't really like messing with the registry on Windows boxes.  Yes you can do it, but it can end up being a case of the operation was a success, but the patient died.
    Just was rather hoping someone else had already experienced this problem and posted the registry tweak.  Didn't want spend hours reinventing the wheel.  Not because I'm lazy, but I have so many demands on my time that resolving a minor issue that effects me only seems like it should be pretty low priority.
    The system I'm using is brand new, but the problem seems to have followed me regardless which may indicate that it is seated in my synchronization information somehow.  Really don't know how that could happen as I'm not an Adobe engineer or have the remotest idea where to even start looking.  So I think I'll mark your suggestion as the "Answer" and just learn to live with it.
    Windows eh! Can't live with - can't live without it.  I'm sure Mac can be just as temperamental. Just have to chalk this one up as being just another ghost in the machine.
    Thanks for all the advice you have kindly offered, much appreciated.
    Cheers,
    Pat Doyle

  • InDesign crashes with new Mac OS 10.8.2 update

    Indesign crashes once I updated to OS 10.8.2 can't use it now as anytime I access it get this message
    Adobe InDesign is shutting down.  A serious error was detected.  Please restart InDesign to recover work in any unsaved InDesign document.
    Had to go to another machine with old version on Mac OS and Olde version of InDesign.  File report of the crash was sent to Adobe.
    How do I load another version of InDesign from my Creative Cloud account to see if that would solve it?

    It might be an issue with your user Preferences. Delete them and see if this solves your problem. They are located in the user Library folder which is hidden by default on OS X 10.7 and 10.8. You can make if visible by following the steps here http://osxdaily.com/2011/07/04/show-library-directory-in-mac-os-x-lion/. You open the Terminal application and type chflags nohidden ~/Library/ to make your user Library visible.
    Now open the Finder and click on your user name. Now navigate to Preferences > Adobe > Adobe InDesign > Version 8.0. Inside the Version 8.0 folder you will see a folder like en_US based on which language you are using. Drag this folder to the Trash. Launch InDesign and see if this fixes the error. The default preferences for InDesign will automatically be re-built upon application launch.

  • Snow Leopard CS2 - InDesign crashes on print

    Hello!
    I am hoping some one can send me in the right direction in figuring this out. I have googled this problem until my fingers are sore and have yet to see anyone with this issue. I have gone through the many many documents about not being able to export to pdf and have followed all of those directions hoping that maybe there was some correlation - still nothing.
    So what's happening is we open a standard document create either text or regular box then click file print and get the crash (Problem report from InDesign below)
    we can print repeatedly with only a box on the page. sometimes it will allow us to view the print preset dialogue and some times it will almost allow us to create a new print preset.
    it gets REALLY buggy when you click the text tool - some times as soon as you click the tool it crashes and sometimes when you click the page. The below Problem report from InDesign was from printing with text on the page.
    This is a fresh install and software update to 10.6.5, fresh install of CS2 and I have not added any fonts, this also happened before the OS upgrade. Photoshop and Illustrator seem to work and do not even stutter when printing, This is only happening in InDesign. After trying to read through the badly labeled post on here I saw one almost similar post about a printing error and there was no help offered.
    I have read many times that CS2 should not run with snow leopard and have seen just as many post that CS2 does run with snow leopard. If by chance you can please offer ANY advice or support it would be greatly appreciated! We are a fairly small publishing company and this software is our only option.
    Thank you in advance!!!
    Here are the computer specs:
    Model Name: Mac Pro
      Model Identifier: MacPro5,1
      Processor Name: Quad-Core Intel Xeon
      Processor Speed: 2.8 GHz
      Number Of Processors: 1
      Total Number Of Cores: 4
      L2 Cache (per core): 256 KB
      L3 Cache: 8 MB
      Memory: 6 GB
      Processor Interconnect Speed: 4.8 GT/s
      Boot ROM Version: MP51.007F.B03
    Process:         Adobe InDesign CS2 [621]
    Path:            /Applications/Adobe InDesign CS2/Adobe InDesign CS2.app/Contents/MacOS/Adobe InDesign CS2
    Identifier:      com.adobe.InDesign
    Version:         4.0.5.688 (4050)
    Code Type:       PPC (Translated)
    Parent Process:  launchd [91]
    Date/Time:       2010-11-19 16:34:02.617 -0600
    OS Version:      Mac OS X 10.6.5 (10H574)
    Report Version:  6
    Interval Since Last Report:          6312 sec
    Crashes Since Last Report:           4
    Per-App Interval Since Last Report:  1141 sec
    Per-App Crashes Since Last Report:   4
    Anonymous UUID:                      6561D05F-71AF-4389-BE34-19D7D208BB97
    Exception Type:  EXC_CRASH (SIGTRAP)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   libSystem.B.dylib             0x80239522 __pthread_kill + 10
    1   libSystem.B.dylib             0x80238dcf pthread_kill + 95
    2   com.adobe.InDesign            0xb80bfb30 0xb8000000 + 785200
    3   com.adobe.InDesign            0xb80c0037 0xb8000000 + 786487
    4   com.adobe.InDesign            0xb80dd8e8 0xb8000000 + 907496
    5   com.adobe.InDesign            0xb8145397 spin_lock_wrapper + 1791
    6   com.adobe.InDesign            0xb801ceb7 0xb8000000 + 118455
    Thread 1:
    0   libSystem.B.dylib             0x801430fa mach_msg_trap + 10
    1   libSystem.B.dylib             0x80143867 mach_msg + 68
    2   com.adobe.InDesign            0xb819440f CallPPCFunctionAtAddressInt + 206231
    3   libSystem.B.dylib             0x8017085d _pthread_start + 345
    4   libSystem.B.dylib             0x801706e2 thread_start + 34
    Thread 2:
    0   com.adobe.InDesign            0xb815acc0 spin_lock_wrapper + 90152
    1   com.adobe.InDesign            0xb8179c5b CallPPCFunctionAtAddressInt + 97763
    2   com.adobe.InDesign            0xb80c6b13 0xb8000000 + 813843
    3   com.adobe.InDesign            0xb80c0037 0xb8000000 + 786487
    4   com.adobe.InDesign            0xb80dd8e8 0xb8000000 + 907496
    5   com.adobe.InDesign            0xb8145397 spin_lock_wrapper + 1791
    6   com.adobe.InDesign            0xb801ceb7 0xb8000000 + 118455
    Thread 3:
    0   com.adobe.InDesign            0xb815a8ff spin_lock_wrapper + 89191
    1   com.adobe.InDesign            0xb8176e5d CallPPCFunctionAtAddressInt + 85989
    2   com.adobe.InDesign            0xb80c6b13 0xb8000000 + 813843
    3   com.adobe.InDesign            0xb80c0037 0xb8000000 + 786487
    4   com.adobe.InDesign            0xb80dd8e8 0xb8000000 + 907496
    5   com.adobe.InDesign            0xb8145397 spin_lock_wrapper + 1791
    6   com.adobe.InDesign            0xb801ceb7 0xb8000000 + 118455
    Thread 4:
    0   com.adobe.InDesign            0xb815a8ff spin_lock_wrapper + 89191
    1   com.adobe.InDesign            0xb8176e5d CallPPCFunctionAtAddressInt + 85989
    2   com.adobe.InDesign            0xb80c6b13 0xb8000000 + 813843
    3   com.adobe.InDesign            0xb80c0037 0xb8000000 + 786487
    4   com.adobe.InDesign            0xb80dd8e8 0xb8000000 + 907496
    5   com.adobe.InDesign            0xb8145397 spin_lock_wrapper + 1791
    6   com.adobe.InDesign            0xb801ceb7 0xb8000000 + 118455
    Thread 5:
    0   com.adobe.InDesign            0xb815aa8b spin_lock_wrapper + 89587
    1   com.adobe.InDesign            0xb818c3eb CallPPCFunctionAtAddressInt + 173427
    2   com.adobe.InDesign            0xb818eeec CallPPCFunctionAtAddressInt + 184436
    3   com.adobe.InDesign            0xb80e88cb 0xb8000000 + 952523
    4   ???                           0x8aace226 0 + 2326585894
    Thread 6:
    0   com.adobe.InDesign            0xb815a8ff spin_lock_wrapper + 89191
    1   com.adobe.InDesign            0xb8176e5d CallPPCFunctionAtAddressInt + 85989
    2   com.adobe.InDesign            0xb80c6b13 0xb8000000 + 813843
    3   com.adobe.InDesign            0xb80c0037 0xb8000000 + 786487
    4   com.adobe.InDesign            0xb80dd8e8 0xb8000000 + 907496
    5   com.adobe.InDesign            0xb8145397 spin_lock_wrapper + 1791
    6   com.adobe.InDesign            0xb801ceb7 0xb8000000 + 118455
    Thread 7:
    0   com.adobe.InDesign            0xb815a8ff spin_lock_wrapper + 89191
    1   com.adobe.InDesign            0xb8176e5d CallPPCFunctionAtAddressInt + 85989
    2   com.adobe.InDesign            0xb80c6b13 0xb8000000 + 813843
    3   com.adobe.InDesign            0xb80c0037 0xb8000000 + 786487
    4   com.adobe.InDesign            0xb80dd8e8 0xb8000000 + 907496
    5   com.adobe.InDesign            0xb8145397 spin_lock_wrapper + 1791
    6   com.adobe.InDesign            0xb801ceb7 0xb8000000 + 118455
    Thread 8:
    0   com.adobe.InDesign            0xb815a8ff spin_lock_wrapper + 89191
    1   com.adobe.InDesign            0xb8176e5d CallPPCFunctionAtAddressInt + 85989
    2   com.adobe.InDesign            0xb80c6b13 0xb8000000 + 813843
    3   com.adobe.InDesign            0xb80c0037 0xb8000000 + 786487
    4   com.adobe.InDesign            0xb80dd8e8 0xb8000000 + 907496
    5   com.adobe.InDesign            0xb8145397 spin_lock_wrapper + 1791
    6   com.adobe.InDesign            0xb801ceb7 0xb8000000 + 118455
    Thread 9:
    0   com.adobe.InDesign            0xb815a8c8 spin_lock_wrapper + 89136
    1   com.adobe.InDesign            0xb8176d61 CallPPCFunctionAtAddressInt + 85737
    2   com.adobe.InDesign            0xb80c6b13 0xb8000000 + 813843
    3   com.adobe.InDesign            0xb80c0037 0xb8000000 + 786487
    4   com.adobe.InDesign            0xb80dd8e8 0xb8000000 + 907496
    5   com.adobe.InDesign            0xb8145c1d spin_lock_wrapper + 3973
    6   com.adobe.InDesign            0xb801ceb7 0xb8000000 + 118455
    Thread 10:
    0   com.adobe.InDesign            0xb815a8ff spin_lock_wrapper + 89191
    1   com.adobe.InDesign            0xb8176e5d CallPPCFunctionAtAddressInt + 85989
    2   com.adobe.InDesign            0xb80c6b13 0xb8000000 + 813843
    3   com.adobe.InDesign            0xb80c0037 0xb8000000 + 786487
    4   com.adobe.InDesign            0xb80dd8e8 0xb8000000 + 907496
    5   com.adobe.InDesign            0xb8145397 spin_lock_wrapper + 1791
    6   com.adobe.InDesign            0xb801ceb7 0xb8000000 + 118455
    Thread 11:
    0   com.adobe.InDesign            0xb815a8ff spin_lock_wrapper + 89191
    1   com.adobe.InDesign            0xb8176e5d CallPPCFunctionAtAddressInt + 85989
    2   com.adobe.InDesign            0xb80c6b13 0xb8000000 + 813843
    3   com.adobe.InDesign            0xb80c0037 0xb8000000 + 786487
    4   com.adobe.InDesign            0xb80dd8e8 0xb8000000 + 907496
    5   com.adobe.InDesign            0xb8145c1d spin_lock_wrapper + 3973
    6   com.adobe.InDesign            0xb801ceb7 0xb8000000 + 118455
    Thread 12:
    0   com.adobe.InDesign            0xb815a8ff spin_lock_wrapper + 89191
    1   com.adobe.InDesign            0xb8176e5d CallPPCFunctionAtAddressInt + 85989
    2   com.adobe.InDesign            0xb80c6b13 0xb8000000 + 813843
    3   com.adobe.InDesign            0xb80c0037 0xb8000000 + 786487
    4   com.adobe.InDesign            0xb80dd8e8 0xb8000000 + 907496
    5   com.adobe.InDesign            0xb8145397 spin_lock_wrapper + 1791
    6   com.adobe.InDesign            0xb801ceb7 0xb8000000 + 118455
    Thread 13:
    0   com.adobe.InDesign            0xb815a8ff spin_lock_wrapper + 89191
    1   com.adobe.InDesign            0xb8176e5d CallPPCFunctionAtAddressInt + 85989
    2   com.adobe.InDesign            0xb80c6b13 0xb8000000 + 813843
    3   com.adobe.InDesign            0xb80c0037 0xb8000000 + 786487
    4   com.adobe.InDesign            0xb80dd8e8 0xb8000000 + 907496
    5   com.adobe.InDesign            0xb8145397 spin_lock_wrapper + 1791
    6   com.adobe.InDesign            0xb801ceb7 0xb8000000 + 118455
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0x802fc540  ecx: 0xb7fff9ac  edx: 0x80239522
      edi: 0xb8211640  esi: 0x00000005  ebp: 0xb7fff9d8  esp: 0xb7fff9ac
       ss: 0x00000023  efl: 0x00000286  eip: 0x80239522   cs: 0x0000000b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
      cr2: 0x80239518
    Binary Images:
    0x80000000 - 0x8005dff7  com.apple.framework.IOKit 2.0 (???) <A769737F-E0D6-FB06-29B4-915CF4F43420> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x8007d000 - 0x800e7fe7  libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
    0x80142000 - 0x802e9ff7  libSystem.B.dylib 125.2.1 (compatibility 1.0.0) <62291026-D016-705D-DC1E-FC2B09D47DE5> /usr/lib/libSystem.B.dylib
    0x8036a000 - 0x804e5fe7  com.apple.CoreFoundation 6.6.4 (550.42) <C78D5079-663E-9734-7AFA-6CE79A0539F1> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x805dd000 - 0x805ebfe7  libz.1.dylib 1.2.3 (compatibility 1.0.0) <3CE8AA79-F077-F1B0-A039-9103A4A02E92> /usr/lib/libz.1.dylib
    0x805f0000 - 0x805fcff7  libkxld.dylib ??? (???) <F0E915AD-6B32-0D5E-D24B-B188447FDD23> /usr/lib/system/libkxld.dylib
    0x80600000 - 0x80646ff7  libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
    0x80653000 - 0x807d5fe7  libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <35DB7644-0780-D2AB-F6A9-45F28D2D434A> /usr/lib/libicucore.A.dylib
    0x80837000 - 0x808e4fe7  libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <DF8E4CFA-3719-3415-0BF1-E8C5E561C3B1> /usr/lib/libobjc.A.dylib
    0x808f8000 - 0x808fbfe7  libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
    0x8fe00000 - 0x8fe4162b  dyld 132.1 (???) <321A99FE-F169-91AE-66FF-B4CD007B3E9A> /usr/lib/dyld
    0xb8000000 - 0xb81defff +com.adobe.InDesign 4.0.5.688 (4050) <6437A74D-607F-7339-5F7E-F6B0EF81C25D> /Applications/Adobe InDesign CS2/Adobe InDesign CS2.app/Contents/MacOS/Adobe InDesign CS2
    0xffff0000 - 0xffff1fff  libSystem.B.dylib ??? (???) <62291026-D016-705D-DC1E-FC2B09D47DE5> /usr/lib/libSystem.B.dylib
    Translated Code Information:
    objc[621]: garbage collection is ON
    NO CRASH REPORT
    Model: MacPro5,1, BootROM MP51.007F.B03, 4 processors, Quad-Core Intel Xeon, 2.8 GHz, 6 GB, SMC 1.39f11
    Graphics: ATI Radeon HD 5770, ATI Radeon HD 5770, PCIe, 1024 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.10.131.36.1)
    Bluetooth: Version 2.3.8f7, 2 service, 19 devices, 1 incoming serial ports
    Network Service: Ethernet 1, Ethernet, en0
    PCI Card: ATI Radeon HD 5770, Display, Slot-1
    Serial ATA Device: HL-DT-ST DVD-RW GH61N
    Serial ATA Device: WDC WD1001FALS-41Y6A0, 931.51 GB
    USB Device: hp LaserJet 2420, 0x03f0  (Hewlett Packard), 0x2917, 0xfa200000
    USB Device: Hub in Apple Pro Keyboard, 0x05ac  (Apple Inc.), 0x1003, 0x1d100000
    USB Device: Apple Optical USB Mouse, 0x05ac  (Apple Inc.), 0x0304, 0x1d110000
    USB Device: Apple Pro Keyboard, 0x05ac  (Apple Inc.), 0x020b, 0x1d130000
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x5a100000
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8215, 0x5a110000
    FireWire Device: built-in_hub, Up to 800 Mb/sec

    I can work in CS2 Indesign on my iMac running 10.6.5 with no clichés (so far), but like this thread, InDesign crashes and shuts down when attempting to print.
    However, I have no problem making any type of pdf from InDesign, and my PDF's print without any problems. So, for now, I work in InDesign, and when I need to print, I make a PDF of my document and then print it. I know it's a pain, but for now, it's all I can do to keep using CS2.
    I realize the solution is updating to a CS package that will run flawlessly with 10.6. (anyone have a few hundred dollars to give to this worthy cause?).
    But if anyone out there figures out a way to print from Indesign CS 2 on 10.6, please let me know. My actual needs are minimal, so CS2 does all I really need it to do for now . . . if you don't count that I can't print from it. Ha ha . . . not funny.
    This is an update on my progress to resolve my problem (it's now two hours later than the text in this post above). I had a copy of InDesign CS 3 that I never installed. I decided to give it a try so I installed it. It installed with no problems and I updated it using the InDesigns update feature.
    I can now print with no problems using the print dialog box from within InDesign. However, my specific print features from my brother printer dialog box won't function. All said, I rarely use those features so it seems I now have a copy of InDesign (CS 3) on OS 10.6.5 printing adequately, provided I only use the print dialog box from within InDesign CS3, which suites me fine.
    Good luck everyone. 

  • InDesign Crashed and Now Can't Open the File It Crashed On

    I had a file open from a G4 server. I left and came back and my computer had gone to sleep losing the connection to the server. InDesign crashed with that file open and now I can't open the file at all I keep getting this error message:
    Cannot open the document [document name]. You may not have permission or the document may be open already. For multi-user access, close the file and then lock it using the File > Get Info command in the Finder.
    The document is not open, on the server I forced the permissions to be all read and write for everyone, I dumped my InDesign preferences. What else can I do? Has anyone had this problem before? (I am connected to the server now that I'm trying to reopen it.)
    When I started InDesign after it crashed, it asked me to recover the file and I tried to but it didn't open anything (I was not connected to the server at that point which may have screwed things up) There are two files in the InDesign Recovery folder one called 'RecoveryData' and one called 'DBTmp239689402256' both of which don't open in indesign.

    You may want to back up your work on a regular basis. Check out Retrospect or Retrospect Light. Lots of computers come with the light version so you may already have it.

  • InDesign crashes when syncing book with Hyperlinks in master

    Hi,
    I seem to have an issue with InDesign crashing when trying to sync a Book (INDB file) with page links (Hyperlinks) in the Master.
    Ref. Hyperlink panel > Edit Hyperlink > Link To: Page
    I've narrowed the crashing issue down to InDesign only crashing when the Style Source (containing the master with page links), tries to sync with another doc in the Book that uses the master in the Pages panel. Thus I do not get a crashing error if the doc does not contain the master in the Pages panel.
    For the pages that did not contain the master on the Pages panel I noticed that the Hyperlinks were labelled differently from the Style Source (ex. "hyperlink 1" from the Style Source would be "hyperlink 2" in the first document synced with it (assuming only one hyperlink present).
    If I remove the Hyperlinks (page links) from the master, the error no longer occurs for any of the pages.
    I put the links on the Page as opposed to the Master to test functionality and they work as expected. Although part of the reason for having the Master is these links appear exactly the same across multiple pages in the Book.
    I've tried to export all my pages as IDML files then re-save them as INDD files to no avail. Did the same to all the files as well with "Save As" which didn't do anything either. I then installed the latest patch I could find: Application Version 7.0.4.553 (See all InDesign Patches), which also did not work.
    Not sure if this is a bug or if what I'm trying to accomplish should be done differently.
    The links in the Master need to link to the first page of select docs in the Book. Similar functionality to how a rendered table of contents would behave.
    Ref. Layout > Table of Contents...

    I had the same problem, and it turns out that the problem is having the same file into different folders. For example I had an MP4 in iTunes, and the same file in the photos folder that was being updated to the iPad. So I just removed one file and it syncs perfectly.

  • InDesign crashes during adding of pages

    Hi,
    I´ve got following problem. We design our annual school report in InDesign. In order to keep the required work at a minimum level, we use the document of the previous year, convert it into the currently used InDesign-version and replace the content where necessary. The general layout stays more or less the same.
    This year we changed to InDesign CS5 and opened the CS4-document of last year´s report. It was flagged as converted document, so we saved it as CS5-document and the flag disappeared. Till here everything went quite as expected.
    Naturally this year´s report differs from the one created 2010 in the matter of needed pages. But every time you try to add pages (no matter how you try to add them) InDesign crashes. So I made another attempt with a new document: everything fine there. Of course we could start completely anew, but that would be a serious lot of work and therefore the very last possibility.
    I tried to get the document (or rather InDesign?) working on two Windows 7 x64-systems (one laptop and one desktop), but it worked on neither of them.
    Has anybody an idea how to fix this (apart from beginning with a new doument)? Or if the only possibility is starting anew is there any trick or function to take parts of the "old" document to the new one (to save time)?
    Thx for your help!!!

    chrKaron wrote:
    Hi,
    I´ve got following problem. We design our annual school report in InDesign. In order to keep the required work at a minimum level, we use the document of the previous year, convert it into the currently used InDesign-version and replace the content where necessary. The general layout stays more or less the same.
    This workflow is GUARANTEED to eventually end in disaster, and your day has finally come. At least you can still open the old version. "Recycling" old documents over and over by doing a Save As to a new name and deleting the old stuff leads to cumulative samll corruptions, and eventually the file fails under the weight of too many problems. ID is better than Quark, or especially Pagemaker in theis regard, but it still ends badly eventually.
    What you want to do is make a new file. Open the old one and copy the stuff from it that stays the same from year to year and paste it into the new file. Save the new file as a TEMPLATE. Add any styles or swatches you need, and test to make sure you didn't bring in any fatal errors when you pasted from the other doc. Exporting to .idml, opeing that, and saving that version may be even better. For all new versions of the report, open the template, which will give you a fresh untitled copy of the template with everything you need and nothing to delete, and you'll be starting as clean as possible each year.

  • CS6 InDesign crash on Windows 8

    Whenever the TMP environment variable points to something else than %LOCALAPPPAT%\Temp CS6 InDesign will crash. My TMP and TEMP point to a RAMDRIVE for obvious reasons. To work around this bug in InDesign without changing your TMP variable do the following
    Create a text file InDesign.cmd with the following content:
    SET TMPTMP=%TMP%
    SET TMP=%LOCALAPPDATA%\TEMP
    start "ID" "C:\Program Files (x86)\Adobe\Adobe InDesign CS6\InDesign.exe" %1 %2 %3
    SET TMP=%TMPTMP%
    Store this file somewhere, for instance in C:\Program Files (x86)\Adobe\Adobe InDesign CS6
    Use it as default application to open indd files (right-click, Open with..., Look for another App on this PC)
    In this way your TMP variable will not be affected and you can use InDesign

    Go into your Performance preferences, Advanced Settings and set the drawing Mode to Basic as a workaround until good display drivers are made available.
    Make sure to restart Photoshop.
    -Noel

  • InDesign Crashes When Export to PDF - Only When Hyperlinks Checkbox is Enabled

    I think I've read every single posting on the web for InDesign crashing on export, and have tried pretty much all of the solutions with no luck.
    I am exporting a document (a table of contents document) in InDesign to PDF. With any of the export options on EXCEPT the hyperlinks option, it does fine. When I click on the hyperlinks option, it crashes.
    I've recreated this document several times, e.g. exporting to IDML (which also causes it to crash), copying the text out and pasting it into a new document (still crashes)...the problem file is the one titled Intro_Electrical. I've tried replacing it with another document, but it still crashes. I've tried creating a new book, but it still crashes.
    The link to the files is here:
    https://www.box.net/shared/stbtj81v3j
    Normally this would not be a big deal, but I have an ugly feeling that several of my foundation documents are based off of this file. If at all possible, I would like to be able to correct this issue instead of having to turn off the hyperlink option.
    If you can offer any advice for correcting this, I'd really appreciate it. I've been dealing with this problem since CS4 and was hoping that it was something that would be fixed with CS5, but apparently not...or it's just me, I'm not sure

    The table of contents is build ussing TOC module. It's collecting content from 7 book documents. I have almost the same file build in an other language and it's working perfectly. Never had this issue before. I can not find the difference between both documents. I tried to deleting all the chapters and ad them one by one but it's crashing the moment that hyperlinks are used no mater how many chapters from other documents are added. However if the table of contents is made only from one documnet - inside of that document hyperlinks are stable and pdf can be produced not cousing any issues.
    I will try to delete page by page and check if I can discover problem maker. As this is going to be soooooooo time consuming I'm waiting for any other sollution. Anyone?

  • InDesign crashes on export to IDML. Both Mac and Windows

    Hello,
    We are working on a book. Now that we've started indexing, we've run into a nasty bug that corrupts our file and causes InDesign to crash. We saw suggestions to export the file to IDML and then reopen in InDesign. We've done that several times and moved on with our indexing.  Then at some seemingly random time, we crash again. We've replicated the problem across 3 windows machines and a Mac. We've tried Creative Cloud and InDesign 5.5 versions of hte software. We've run the InDesign updates as well as all system updates on the machines we're using. The behavior is the same across both Windows and Mac platforms and both 5.5 and CC versions of software.
    The current status is that we have a file we can open. It appears we can edit but when we export to IDML, InDesign crashes. I've posted a Macintosh crash report at http://pastebin.com/nEymugMg. It is impenetrable to me.
    Does anyone have an idea what could be causing this?
    Thanks,
    Becky

    This document started in version 5 but so did the problems. We've moved to 5.5 and also tried CC to see if that would help. The problems continue to dog us.
    I've started following up on the tagged text/rebuild index suggestion you made.
    The largest story generated 14 pairs of errors. Just like this one but with different line numbers:
    <Line No>:- 4470 <Error>:- Ignoring paragraph level attribute termination tag "<bnNumberingStyle:>" found without the corresponding paragraph level attribute application tag "<bnNumberingStyle:Value>".
    <Line No>:- 4470 <Error>:- Ignoring paragraph level attribute termination tag "<numNumber:>" found without the corresponding paragraph level attribute application tag "<numNumber:Value>".
    I haven't figured out how to view line numbers or tags yet. I hope it'll be clear once I can see the tags. I hope correcting the problem will solve the crash problem, too.
    I had to work on some other things and am just getting back to this task now. If you have any advice on line numbers or tags, I would be grateful although I'm hoping I can find it online somewhere. (I don't use ID on a regular basis so troubleshooting it is a challenge for me!)
    Thanks,
    Becky
    P.S. Thanks for the info about Markzware, too.

Maybe you are looking for