InDesign Crashed and Now Can't Open the File It Crashed On

I had a file open from a G4 server. I left and came back and my computer had gone to sleep losing the connection to the server. InDesign crashed with that file open and now I can't open the file at all I keep getting this error message:
Cannot open the document [document name]. You may not have permission or the document may be open already. For multi-user access, close the file and then lock it using the File > Get Info command in the Finder.
The document is not open, on the server I forced the permissions to be all read and write for everyone, I dumped my InDesign preferences. What else can I do? Has anyone had this problem before? (I am connected to the server now that I'm trying to reopen it.)
When I started InDesign after it crashed, it asked me to recover the file and I tried to but it didn't open anything (I was not connected to the server at that point which may have screwed things up) There are two files in the InDesign Recovery folder one called 'RecoveryData' and one called 'DBTmp239689402256' both of which don't open in indesign.

You may want to back up your work on a regular basis. Check out Retrospect or Retrospect Light. Lots of computers come with the light version so you may already have it.

Similar Messages

After adding still images, FCE crashed and now I cannot open the file

Anyone know how I can "rescue" my movie? Perhaps some of the images are corrupted but I'm in a Catch 22 since I cannot delete them without opening the file first. My other movies do open, so it appears that overall FCE is working. Hate to lose all this work...

See if you have an +Auto Save Vault+ file thqty pre-dates the crash.
Al

I worked on a trial of LR 5 on a catalog and now can't open my files in my LR4 after the trial has expired. How do I access my catalog now?

I upgraded my LR4 catalog for a trial LR5 and now can't open my original LR4 catalog. What do I do to open my files?

It sounds as if you are using the Lightroom 5 version from the creative cloud, and you don't have a subscription. The Lightroom behavior you are describing is what happens when you don't have an active creative cloud subscription. Upgrading catalogs from Lightroom 4 to Lightroom 5 does not do anything to the original catalog if you can find and start Lightroom 4, you should be able to start right where you left off. But any new files that you imported into Lightroom 5 will not be there. They will be on your hard drive and you can import them again. But you are going back to a catalog that was used up until you installed Lightroom 5. Hopefully, you didn't uninstall Lightroom 4.

I downloaded the Adobe Reader and now can't open PDF files

I downloaded the Adobe Reader after notification on my MacBook Pro and now can't read PDF files

Yes, I was able to open PDFs until I downloaded the new version as per the alert on my MacBook Pro. I was using Adobe Reader often.
I downloaded whatever they sent me my way (11?) and my operating system is Mac05 (10.5.8-10.9 English).The message says I’ve already downloaded it. It didn’t mention file.org. I looked in my preferences and didn’t see Adobe Reader, only Flash Player.
I’m not terribly computer savvy, so I’m trying to figure this out. Any help would be appreciated.

IPhoto updated and I can't open the files on my old computer

I tried to have all my information flow from my old computer to the new computer. Somewhere in the move my IPhoto program was updated and now I can't open that file on my old computer. I have deleted my old IPhoto preference pane under user, but I am unable to even find what update is now on my old computer. I found the preference pane had gone into a file folder for another program. I need to get the IPhoto folder corrected because I need to completely clear the info on the new computer, reload the original bundle and then try to move everything again. I hate to do all of this if I can't get the pictures moved somewhere that I can find them. ALSO - I can't find the photos on my new computer.

Librarian
Welcome to the Apple user to user assistance forums
You should have an iPhoto program in the applications folder of your old computer and one in the applications folder of your new computer - please select each of those and report what version they are
And you should have an iPhoto library in the pictures folder of each computer - do you?
When you launch iPhoto on the old computer what does it say?
When you launch iPhoto on the new computer what does it say?
I need to completely clear the info on the new computer, reload the original bundle and then try to move everything again
Why do you need to do this?
LN
Message was edited by: LarryHN

The app Goodnotes 3 keeps crashing and I can't save the files anymore

Hi,
I have the app goodnotes 3 but today I changed to another folder inside the app and now it crashes as soon as I open it, so that I am not able to safe my Documents or export them to itunes. I am pretty despreate because there is a pretty important document inside the app that I can't access anymore now. I have tried restarting the app and the ipad but that doesn't seem to change anything.
Would it be possible to make a backup of the ipad and restore it? Or do I loose the documents inside the app ?
Greets Nick

Hello
When you back up your device using iTunes or iCloud, the application data is saved. You can try the back up and restore to resolve your issue with the app itself crashing on you.
iTunes: About iOS backups
http://support.apple.com/kb/ht4946
iCloud: iCloud storage and backup overview
http://support.apple.com/kb/PH12519
iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/ts1702
Regards,
-Norm G.

My new computer does not have iWeb and I can't open the files from the old computer. What can I do???

I'm really desperate. I used to publish to a blog directly from iWeb, then I discontinued it. When I made the switch to iCloud, I wasn't worried because I knew my files would always be there. However, once I got a new computer, I transferred all the old files to an external hard drive and I thought everything would work just fine. Well, it didn't Neither can I open iWeb nor can I find my files.
Can anyone help me please?

New Macs have not shipped with iWeb for over 2 years and Apple has not sold or supported iWeb for at least 2 years now - Apple stopped selling it and dropped support for it when MobileMe was ditched in favour of iCloud which does not offer hosting.
If you want iWeb, then you will need to have a look at your old installation CD's for your old Mac and see if iWeb is on these and you can then install it from there or if you don't have these CD's any longer, then you'll have no option but to purchase a copy of either iLife 09 or iLife 11 from Amazon - these boxed sets both contain iWeb 09, which is the latest version of iWeb.
Other than this and as you have not done your blog for sometime, perhaps you should consider re-creating it from scratch with a software that is actively supported and updated - that is NOT iWeb any longer.
You could try using WordPress, either .com or .org - .org is good if you already have hosting and you can install WordPress directly onto your server. If you want something free, then you could use WordPress.com which is then published on the WordPress servers.
You could also take a look at EverWeb from Rage Software, which is very new and is very like iWeb with all the extras, such as drop down menus etc. Take a look at http://www.everwebapp.com.
As for your files, it sounds that when you say files, these might be the published files for your site, if you went into iWeb and published them to a local folder? This is not a backup and even if you could find these files, then iWeb will not be able to open them because it has no import facility, so cannot open an already published site - html and css files.
What you need is your domain.sites files which can be found under your User Library/Application Support/iWeb/domain.sites.
I would cut your losses and if you don't have iWeb, then don't bother paying for software that is now outdated and unsupported - move onto to something new and re-create everything in either WordPress or EverWeb.

I upgraded to Mavericks and now can't open/save files

I upgraded my system to Mavericks 10.9.2 and now Creative cloud Indesign, Photoshop and Illustrator (the few programs that I've installed) will now not either open files, or if they do takes 3-5 minutes for simple files, and if they do open and I try to save them again they take even longer to save.
I've re-installed these programs... have throw away preference files, changed finder preferences, restarted multiple times, even zapped pram... nothing has worked!!!!
HELP!

This forum is actually about the Cloud, not about using individual programs
Once your program downloads and installs with no errors, you need the program forum
If you start at the Forums Index http://forums.adobe.com/index.jspa
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says ALL FORUMS) to open the drop down list and scroll
These are the direct links to the 3 forums
http://forums.adobe.com/community/indesign
http://forums.adobe.com/community/illustrator
http://forums.adobe.com/community/illustrator
Adobe/Jive have a BAD title for the SEARCH THIS FORUM function
Go to any/all of those forums, and, in the area just under Ask a Question, type in
maverick
or
mavericks
You may now read previous discussions on this subject... be sure to click the See More Results at the bottom of the initial, short list if the initial list does not answer your question

I downloaded the latest issue of National Geographic and now can't open the app

My subscription is up to date and I was able to see the issue initially. I get Newstand, tap on the NG issue, I get the National Geographic logo but then it reverts back to the newstand. The three other magazines on the stand open just fine.
Message was edited by: woodmort

The magazine should appear in the recents tray at the bottom of the iPad screen now so try this.
Quit the app/magazine completely and reboot the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus (-) sign in the upper left corner of the app that you want to close - in this case the NG magazine app. Tap the home button or anywhere above the task bar.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Try the app again in the Newsstand and see what happens.

My pdf has a passwOrd and I can't open the files but I don't even know my password his can I change it to open pdf on an app

My pdf on my app won't open because out had s password and I don't know it and it doesn't seem like I can change It

If you've forgotten the passcode to unlock your iPad then there are instructions on this page for how to reset the iPad (your iPad doesn't need to be connected to the internet) : http://support.apple.com/kb/HT1212
If your computer's iTunes isnt recognising the iPad when you connect it then have you got a recent version of iTunes installed on your computer ? There are also troubleshooting pages for a device not showing in iTunes on these pages :
PC : http://support.apple.com/kb/TS1538
Mac : http://support.apple.com/kb/TS1591

Loaded os maverick now can't open xls file

I just updated OS Maverick and now can't open xls files - any idea?

What version of Office? If 2004 or X, upgrade to 2011. Or use one of the free alternatives.
Other than that, please provide more details.

I have just agreed to software updates on my imac and now can't open my mail. There is a message saying this version of mail isn't compatible with this latest software. I have located the updated mail in the applications folder but it won't open. Help!

I have just agreed to software updates on my imac and now can't open my mail. There is a message saying this version of mail isn't compatible with this latest software. I have located the updated mail in the applications folder but it won't open. I don't have the original operating software disk. Does anyone have any suggestions?

Your reply suggests that you have moved Mail to a different location, which (as I said) will prevent it from being properly updated. You cannot use Mail 4.5 with any recent version of Mac OS X. Mac OS X 10.7 (Lion) included Mail 5 and Mac OS X 10.8 (Mountain Lion) includes Mail 6. I'm assuming that you have either Lion or Mountain Lion, but if that is incorrect, you will need to provide that information.
At this point, you will need to reinstall your system. Hold down command-R at startup and reinstall the system right on top of the old one. This should not disturb any of your documents or applications, though you should have backups beforehand in case something goes wrong. And at this point, with your system in an uncertain state (I don't entirely know what you have done to it), something could go wrong.
You will also want to delete the old copy of Mail 4.5, wherever that is. You can't use it.
In the future, do not move any of the preinstalled applications. Leave them where they are.

HT3775 I just made a movie in iMovie and exported in MP4 format, now it won't open, error message says quicktime can't open the file ***? Anyone?

i just made a movie in iMovie and exported in MP4 format, now it won't open, error message says quicktime can't open the file ***? Anyone?

I have the same problem. I'm using Mavericks OS and latest iMovie. Both downloaded last week. I save the movie into File (as directed) and QuickTime
will not open. I'm then directed to a page of formats which are supposed to be supported on which is .mp4. Any tips?

I plugged my flash drive into windows and now I can't open the files on my mac. Help??

I plugged my flash drive into windows and now I can't open the files on my mac. Help??

What version of iPhoto?
What format is the disk?

I tried to download the latest itunes update, but received an error and now can't open itunes at all. Help?

i tried to download the latest itunes update, but received an error and now can't open itunes at all. Help?

Hello bajura007,
Thank you for the details of the issue you are experiencing with installing the latest iTunes update. I recommend following the steps below:
Resolution
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
When you get to the step to uninstall iTunes, it is important to uninstall iTunes and the related components in the order listed in the link for that step.
You can find the full article here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thank you for using Apple Support Communities.
Best,
Sheila M.

InDesign Crashed and Now Can't Open the File It Crashed On

Similar Messages

Maybe you are looking for