InDesign crashes at launch, i use SuitcaseFusion, how to fix it?
I´ve just installed 5.5 suite,... and as soon as i open InDesign it crashes... i´ve read it could be a problem with suitcase fusion, but couldn´t find how to fix it... do i have to stop using my suitcase fusion?
bresesma wrote:
done!!!-... i updated to 7.5.2
tried it again and paste tje report at http://pastebin.com/DYshAN2m
I believe this is an error reading the PDF joboptions file at startup.
Have you tried a seperate user account?
If not, try going to /Library/Application Support/Adobe/Adobe PDF/ (that's the Library folder at the root of your hard drive, not your user ~/Library), and moving aside the context of the Extras/ and the Settings/ folders.
Also, 7.5.3 came out last night, you could try that as well.
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Hello,
I'm not the most tech savvy, but I was wondering if I could get some help with my Indesign crashing on launch as of this evening. I really need to get a project done and I can't get the program to open. Below is the log, I think.
Log Name: Application
Source: Application Error
Date: 2/12/2015 11:15:57 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Kimberly-PC
Description:
Faulting application name: InDesign.exe, version: 10.2.0.69, time stamp: 0x54d532e3
Faulting module name: MSVCR110.dll, version: 11.0.51106.1, time stamp: 0x5098826e
Exception code: 0xc0000409
Fault offset: 0x00000000000740c4
Faulting process id: 0x3214
Faulting application start time: 0x01d0474c206d0819
Faulting application path: C:\Program Files\Adobe\Adobe InDesign CC 2014\InDesign.exe
Faulting module path: C:\WINDOWS\SYSTEM32\MSVCR110.dll
Report Id: 6389e2dc-b33f-11e4-becd-008cfa3e0ad7
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-02-13T05:15:57.000000000Z" />
<EventRecordID>57213</EventRecordID>
<Channel>Application</Channel>
<Computer>Kimberly-PC</Computer>
<Security />
</System>
<EventData>
<Data>InDesign.exe</Data>
<Data>10.2.0.69</Data>
<Data>54d532e3</Data>
<Data>MSVCR110.dll</Data>
<Data>11.0.51106.1</Data>
<Data>5098826e</Data>
<Data>c0000409</Data>
<Data>00000000000740c4</Data>
<Data>3214</Data>
<Data>01d0474c206d0819</Data>
<Data>C:\Program Files\Adobe\Adobe InDesign CC 2014\InDesign.exe</Data>
<Data>C:\WINDOWS\SYSTEM32\MSVCR110.dll</Data>
<Data>6389e2dc-b33f-11e4-becd-008cfa3e0ad7</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
Thank you in advance!Never mind! I solved it on my own by searching and deleting my preferences!
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For Peter Spier, Indesign crashing on launch, here's the report
Hi Peter, Here's the report on the Indesign Crash. It crashes right at launch, starts to load and then shows the crash report. I have uninstalled and reinstalled it a couple of times. Reloaded Suitcase Fusion, and reloaded all my fonts. Run my cleaning software several times. Have been seaching the discussion board for solutions, and have tried all that I have found, still crashing on launch. I have two big jobs to start, and I'm very frustrated. Will upgrading to CS 6 resolve the problem. Seems to be from what I have read that OSX 10.7.5. and Indesign 5.5 are no longer compatible. Please help if you can.
Thanks,
Lauri
Process:
Adobe InDesign CS5.5 [978]
Path:
/Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5
Identifier:
com.adobe.InDesign
Version:
7.5.0.142 (7500)
Code Type:
X86 (Native)
Parent Process: launchd [179]
Date/Time:
2014-01-25 13:01:05.294 -0800
OS Version:
Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report:
425694 sec
Crashes Since Last Report:
23
Per-App Interval Since Last Report: 698156 sec
Per-App Crashes Since Last Report: -202
Anonymous UUID:
E8A1A0A9-7511-4891-BD81-4E51DA8D8EEC
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: 'launch path not accessible'
*** Call stack at first throw:
0 CoreFoundation
0x91e1fa67 __raiseError + 231
1 libobjc.A.dylib
0x9160c149 objc_exception_throw + 155
2 CoreFoundation
0x91d87289 +[NSException raise:format:arguments:] + 137
3 CoreFoundation
0x91d871f9 +[NSException raise:format:] + 57
4 Foundation
0x945f15d9 -[NSConcreteTask launchWithDictionary:] + 506
5 Foundation
0x9471eae5 +[NSTask launchedTaskWithLaunchPath:arguments:] + 255
6 ExtensisFontManagementIDCS5.5
0x0e2a544c _Z19FindAndLaunchFMCorePSs + 1404
7 ExtensisFontManagementIDCS5.5
0x0e2593a2 _ZN12EPFInterface19InitializeFrameworkEPK10__CFString + 866
8 ExtensisFontManagementIDCS5.5
0x0e25b200 _ZN12EPFInterfaceC1EPK10__CFStringS2_S2_S2_ + 286
9 ExtensisFontManagementIDCS5.5
0x0e25855e _ZN15SuitcaseGlobals21GetSharedEPFInterfaceEv + 192
10 ExtensisFontManagementIDCS5.5
0x0e27eb05 _ZN27AppStartupShutdownResponder7StartupEv + 279
11 AppFramework
0x1100c180 GetPlugIn + 182592
12 ObjectModelLib.dylib
0x01147516 ObjectModelLib.dylib + 165142
13 ObjectModelLib.dylib
0x01157c1d _Z11ShuksanInitPFP14IStartupScreenvEP7IPlugIn + 23101
14 ObjectModelLib.dylib
0x01153244 _Z11ShuksanInitPFP14IStartupScreenvEP7IPlugIn + 4196
15 Adobe InDesign CS5.5
0x00002842 main + 82
16 Adobe InDesign CS5.5
0x000027c6 start + 54
objc[978]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation
0x91e1f957 ___TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION___ + 7
1 libobjc.A.dylib
0x9160c149 objc_exception_throw + 155
2 com.apple.CoreFoundation
0x91d87289 +[NSException raise:format:arguments:] + 137
3 com.apple.CoreFoundation
0x91d871f9 +[NSException raise:format:] + 57
4 com.apple.Foundation
0x945f15d9 -[NSConcreteTask launchWithDictionary:] + 506
5 com.apple.Foundation
0x9471eae5 +[NSTask launchedTaskWithLaunchPath:arguments:] + 255
6 com.extensis.AutoActivationPlugin.ID7
0x0e2a544c FindAndLaunchFMCore(std::string*) + 1404
7 com.extensis.AutoActivationPlugin.ID7
0x0e2593a2 EPFInterface::InitializeFramework(__CFString const*) + 866
8 com.extensis.AutoActivationPlugin.ID7
0x0e25b200 EPFInterface::EPFInterface(__CFString const*, __CFString const*, __CFString const*, __CFString const*) + 286
9 com.extensis.AutoActivationPlugin.ID7
0x0e25855e SuitcaseGlobals::GetSharedEPFInterface() + 192
10 com.extensis.AutoActivationPlugin.ID7
0x0e27eb05 AppStartupShutdownResponder::Startup() + 279
11 com.adobe.InDesign.AppFramework
0x1100c180 GetPlugIn + 182592
12 ObjectModelLib.dylib
0x01147516 0x111f000 + 165142
13 ObjectModelLib.dylib
0x01157c1d ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 23101
14 ObjectModelLib.dylib
0x01153244 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 4196
15 com.adobe.InDesign
0x00002842 main + 82
16 com.adobe.InDesign
0x000027c6 start + 54
Message was edited by: Peter SpierHi Peter,
Please excuse my diminished mental capacity... I have the flu, uuuugh. I pasted the report into pastebin.com but could not figure out how to get a link to you. Anyway, just wanted to let you know, I downloaded the patch for InDesign that you recommended, it continued to crash, so I purchased the upgrade for Suitcase, went from ver 3 to ver 5. And now InDesign is launching with no problems... Hopefully that will continue.
Just wanted to tell you THANK YOU for your advice and wisdom... it seems this stuff always goes wacky when you have a big job,
Anyway Thanks Again,
Lauri
Green Dragon Graphics -
Safari keeps crashing when i open it. How to Fix?
Hi there!
I must have done something to cause Safari to crash every time i try to open it.
Can someone instruct me how to fix it? I've copy pasted the crash report below for reference. Thanks in advance!
Process: Safari [1051]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 8.0.2 (10600.2.5)
Build Info: WebBrowser-7600002005000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [1051]
User ID: 501
Date/Time: 2015-01-12 01:27:12.607 +0800
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: 8DBD144D-7C40-3FAE-C0AB-9E9ED1CC7D46
Time Awake Since Boot: 3800 seconds
Crashed Thread: 18
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x20:
-->
__TEXT 000000010cf07000-000000010cf08000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Process Model:
Multiple Web Processes
Enabled Extensions:
com.betafish.adblockforsafari-UAMUU4S2D9 (102.14.4 - 2.14.4) AdBlock
com.ideashower.pocket.safari-ET279A6R5N (36 - 1.9.10) Save to Pocket
Thread 0:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff8cf7a223 bool objc::DenseMapBase<objc::DenseMap<DisguisedPtr<objc_object>, unsigned long, true, objc::DenseMapInfo<DisguisedPtr<objc_object> > >, DisguisedPtr<objc_object>, unsigned long, objc::DenseMapInfo<DisguisedPtr<objc_object> >, true>::LookupBucketFor<DisguisedPtr<objc_object> >(DisguisedPtr<objc_object> const&, std::__1::pair<DisguisedPtr<objc_object>, unsigned long> const*&) const + 97
1 libobjc.A.dylib 0x00007fff8cf7a015 objc::DenseMapBase<objc::DenseMap<DisguisedPtr<objc_object>, unsigned long, true, objc::DenseMapInfo<DisguisedPtr<objc_object> > >, DisguisedPtr<objc_object>, unsigned long, objc::DenseMapInfo<DisguisedPtr<objc_object> >, true>::find(DisguisedPtr<objc_object> const&) + 35
2 libobjc.A.dylib 0x00007fff8cf79715 objc_object::sidetable_clearDeallocating() + 95
3 libobjc.A.dylib 0x00007fff8cf610e8 objc_destructInstance + 145
4 com.apple.CoreFoundation 0x00007fff84761c09 CFRelease + 1033
5 com.apple.CoreFoundation 0x00007fff847b2b43 CFURLCreateCopyAppendingPathComponent + 451
6 com.apple.CrashReporterSupport 0x00007fff86230fc4 _CRCreateCrashHistoryDirectory + 84
7 com.apple.CrashReporterSupport 0x00007fff8623108e _CRCopyCrashHistoryURLForProcess + 73
8 com.apple.CrashReporterSupport 0x00007fff86231118 _CRCopyCrashHistoryForProcess + 20
9 com.apple.CrashReporterSupport 0x00007fff8623118d CRCopyCrashHistory + 42
10 com.apple.AppKit 0x00007fff87222412 __55-[NSPersistentUIRestorer promptToIgnorePersistentState]_block_invoke + 450
11 com.apple.AppKit 0x00007fff8722220e -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 28
12 com.apple.AppKit 0x00007fff872221ad -[NSPersistentUIRestorer promptToIgnorePersistentState] + 247
13 com.apple.AppKit 0x00007fff87221e9a -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 255
14 com.apple.AppKit 0x00007fff87221c69 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561
15 com.apple.AppKit 0x00007fff872216b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
16 com.apple.Foundation 0x00007fff81c8c458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
17 com.apple.Foundation 0x00007fff81c8c2c9 _NSAppleEventManagerGenericHandler + 102
18 com.apple.AE 0x00007fff8642e99c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
19 com.apple.AE 0x00007fff8642e719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
20 com.apple.AE 0x00007fff8642e623 aeProcessAppleEvent + 295
21 com.apple.HIToolbox 0x00007fff8e82f37e AEProcessAppleEvent + 56
22 com.apple.AppKit 0x00007fff8721dd76 _DPSNextEvent + 2665
23 com.apple.AppKit 0x00007fff8721ce80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
24 com.apple.Safari.framework 0x000000010cf87ad0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
25 com.apple.AppKit 0x00007fff87210e23 -[NSApplication run] + 594
26 com.apple.AppKit 0x00007fff871fc2d4 NSApplicationMain + 1832
27 libdyld.dylib 0x00007fff8f0fd5c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8291022e kevent64 + 10
1 libdispatch.dylib 0x00007fff89944a6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8290f946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff80b3a4a1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8290f946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff80b3a4a1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8290f946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff80b3a4a1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8290f946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff80b3a4a1 start_wqthread + 13
Thread 6:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff8290f132 __psynch_cvwait + 10
1 com.apple.WebCore 0x000000010eb3e88b WebCore::IconDatabase::syncThreadMainLoop() + 411
2 com.apple.WebCore 0x000000010eb3b9d9 WebCore::IconDatabase::iconDatabaseSyncThread() + 361
3 com.apple.JavaScriptCore 0x000000010dcf8a9f ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff80b3c2fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff80b3c279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff80b3a4b1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8290f946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff80b3a4a1 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8290f946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff80b3a4a1 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8290f946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff80b3a4a1 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8290f946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff80b3a4a1 start_wqthread + 13
Thread 11:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00007fff8290a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8290969f mach_msg + 55
2 com.apple.QuartzCore 0x00007fff80941d63 CA::Render::Server::server_thread(void*) + 198
3 com.apple.QuartzCore 0x00007fff80941c96 thread_fun + 25
4 libsystem_pthread.dylib 0x00007fff80b3c2fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff80b3c279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff80b3a4b1 thread_start + 13
Thread 12:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8290a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8290969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff847bbb14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff847bafdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff847ba838 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff8155dd20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff81cd2b7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff80b3c2fc _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff80b3c279 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff80b3a4b1 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8290f946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff80b3a4a1 start_wqthread + 13
Thread 14:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff8290f132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8cc94d2e std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::m utex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 126
2 com.apple.JavaScriptCore 0x000000010df143fa JSC::BlockAllocator::waitForDuration(std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000l> >) + 170
3 com.apple.JavaScriptCore 0x000000010dd03244 JSC::BlockAllocator::blockFreeingThreadMain() + 84
4 com.apple.JavaScriptCore 0x000000010dcf8a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff80b3c2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff80b3c279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff80b3a4b1 thread_start + 13
Thread 15:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8290f132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8cc94c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x000000010dd0386b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x000000010dd036c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010dcf8a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff80b3c2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff80b3c279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff80b3a4b1 thread_start + 13
Thread 16:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8290f132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8cc94c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x000000010dd0386b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x000000010dd036c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010dcf8a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff80b3c2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff80b3c279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff80b3a4b1 thread_start + 13
Thread 17:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8290f132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8cc94c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x000000010dd0386b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x000000010dd036c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010dcf8a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff80b3c2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff80b3c279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff80b3a4b1 thread_start + 13
Thread 18 Crashed:
0 libsystem_pthread.dylib 0x00007fff80b3a695 _pthread_mutex_lock + 87
1 libsystem_c.dylib 0x00007fff8eb54b78 vfprintf_l + 28
2 libsystem_c.dylib 0x00007fff8eb4d620 fprintf + 186
3 ??? 0x00000001154ef5dc 0 + 4652463580
Thread 18 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff72b551d8 rcx: 0x00007fff72b551f0 rdx: 0x00000000000000a0
rdi: 0x00007fff72b551f0 rsi: 0x00007fff80b3ab14 rbp: 0x00000001154cae30 rsp: 0x00000001154cadb0
r8: 0x00000001154bb000 r9: 0x0000000000000054 r10: 0x0000000000000000 r11: 0x0000000000000206
r12: 0x00007fff72b546b8 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff80b3a695 rfl: 0x0000000000010246 cr2: 0x0000000000000020
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x10cf07000 - 0x10cf07fff com.apple.Safari (8.0.2 - 10600.2.5) <2225AE13-780E-3234-9A05-9DD6D94EE96C> /Applications/Safari.app/Contents/MacOS/Safari
0x10cf11000 - 0x10d84aff7 com.apple.Safari.framework (10600 - 10600.2.5) <70257BE2-5D89-3EAA-8863-269880160EEE> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
0x10dcee000 - 0x10e201ff3 com.apple.JavaScriptCore (10600 - 10600.2.1) <ABEF8FB3-6DC5-3FCF-9B4A-1DF6411063B0> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore
0x10e36b000 - 0x10e61ffff com.apple.WebKit (10600 - 10600.2.5) <11CA89A1-A002-3FEB-8046-B31E92003AED> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
0x10e8f9000 - 0x10e8f9fff com.apple.WebKit2 (10600 - 10600.2.5) <ED09F7D3-1F46-3925-8E11-D6AC3492658E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/WebKit2
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0x7fff8a44e000 - 0x7fff8a825fe7 com.apple.CoreAUC (211.0.0 - 211.0.0) <C8B2470F-3994-37B8-BE10-6F78667604AC> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff8a826000 - 0x7fff8a82ffff com.apple.DisplayServicesFW (2.9 - 372.1) <30E61754-D83C-330A-AE60-533F27BEBFF5> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff8a89b000 - 0x7fff8a9bdff7 com.apple.LaunchServices (644.12 - 644.12) <D7710B20-0561-33BB-A3C8-463691D36E02> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff8aad7000 - 0x7fff8aaf0ff7 com.apple.CFOpenDirectory (10.10 - 187) <0ECA5D80-A045-3A2C-A60C-E1605F3AB6BD> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff8aaf1000 - 0x7fff8aaf5ff7 com.apple.TCC (1.0 - 1) <AFC32F8F-BCD5-313C-B66E-5AB8591EC066> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff8aafd000 - 0x7fff8ab0bfff com.apple.AddressBook.ContactsFoundation (9.0 - 1499) <1F879F4E-369A-38F7-A768-8B9009617479> /System/Library/PrivateFrameworks/ContactsFoundation.framework/Versions/A/Conta ctsFoundation
0x7fff8ab20000 - 0x7fff8ab61fff libGLU.dylib (11.0.7) <8037342E-1ECD-385F-B4C3-545CE97B76AE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff8abba000 - 0x7fff8ac3cfff com.apple.PerformanceAnalysis (1.0 - 1) <2FC0F303-B672-3E64-A978-AB78EAD98395> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff8ac3d000 - 0x7fff8ac3ffff com.apple.CoreDuetDebugLogging (1.0 - 1) <9A6E5710-EA99-366E-BF40-9A65EC1B46A1> /System/Library/PrivateFrameworks/CoreDuetDebugLogging.framework/Versions/A/Cor eDuetDebugLogging
0x7fff8ac40000 - 0x7fff8ac41fff libDiagnosticMessagesClient.dylib (100) <2EE8E436-5CDC-34C5-9959-5BA218D507FB> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff8ac52000 - 0x7fff8ac5afff libsystem_dnssd.dylib (561.1.1) <62B70ECA-E40D-3C63-896E-7F00EC386DDB> /usr/lib/system/libsystem_dnssd.dylib
0x7fff8ac5b000 - 0x7fff8ac5efff com.apple.help (1.3.3 - 46) <CA4541F4-CEF5-355C-8F1F-EA65DC1B400F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff8ac5f000 - 0x7fff8ac6bff7 com.apple.OpenDirectory (10.10 - 187) <1D0066FC-1DEB-381B-B15C-4C009E0DF850> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff8ac6c000 - 0x7fff8ac8ffff com.apple.Sharing (328.3 - 328.3) <FDEE49AD-8804-3760-9C14-8D1D10BBEA37> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff8ac90000 - 0x7fff8b4c9ff3 com.apple.CoreGraphics (1.600.0 - 772) <936D081F-37B3-3DA3-B725-118D0B07DDD2> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff8b540000 - 0x7fff8b5dfdf7 com.apple.AppleJPEG (1.0 - 1) <9BB3D7DF-630A-3E1C-A124-12D6C4D0DE70> /System/Library/PrivateFrameworks/AppleJPEG.framework/Versions/A/AppleJPEG
0x7fff8b5e0000 - 0x7fff8b5fffff com.apple.CoreDuet (1.0 - 1) <36AA9FD5-2685-314D-B364-3FA4688D86BD> /System/Library/PrivateFrameworks/CoreDuet.framework/Versions/A/CoreDuet
0x7fff8b600000 - 0x7fff8b63bfff com.apple.Symbolication (1.4 - 56045) <D64571B1-4483-3FE2-BD67-A91360F79727> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff8b63c000 - 0x7fff8b649ff7 libxar.1.dylib (254) <CE10EFED-3066-3749-838A-6A15AC0DBCB6> /usr/lib/libxar.1.dylib
0x7fff8b64a000 - 0x7fff8b684ffb com.apple.DebugSymbols (115 - 115) <6F03761D-7C3A-3C80-8031-AA1C1AD7C706> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff8b692000 - 0x7fff8b6b0ff7 com.apple.addressbook.vCard (9.0 - 1499) <B1BC7C0A-A783-3574-8248-BC689F43A0A0> /System/Library/PrivateFrameworks/vCard.framework/Versions/A/vCard
0x7fff8b6b1000 - 0x7fff8b6b2fff com.apple.TrustEvaluationAgent (2.0 - 25) <2D61A2C3-C83E-3A3F-8EC1-736DBEC250AB> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff8b6b3000 - 0x7fff8b982ff3 com.apple.CoreImage (10.0.33) <6E3DDA29-718B-3BDB-BFAF-F8C201BF93A4> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff8b983000 - 0x7fff8bbedff7 com.apple.imageKit (2.6 - 838) <DDFE019E-DF3E-37DA-AEC0-9182454B7312> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff8bbee000 - 0x7fff8bc3bff3 com.apple.CoreMediaIO (601.0 - 4749) <DDB756B3-A281-3791-9744-1F52CF8E5EDB> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff8bc3c000 - 0x7fff8bf6fff7 libmecabra.dylib (666.1) <There is no need to download anything to solve this problem.
If Safari crashes on launch and you don't have another web browser, you should be able to launch Safari by starting up in safe mode.
You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove this file in the same way:
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those.
After removing the malware, remember to reset your home page in all the web browsers affected, if it was changed.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked. -
Flash Builder 4.5 with Firefox - crashes and no performance data. How to fix?
I am an experienced Flex developer, but new to the Flash Builder 4.5 Profiler. I'm using Firefox 5.0 and Shockwave Flash 10.2.153.1. Windows XP.
I have several problems:
1) in the profile view during a run, the buttons are dimmed and therefore I cannot "Capture Performance Profile".
2) almost every time I run, the Flash Player in Firefox crashes (And now worse, using that same profile, Firefox crashes randomly, but quickly on ANY web pages. I smell a re-install of Firefox coming.)
3) there is the option to configure for the Standalone Flash Player and a browser. How do I say WHICH one to use for a given profile run?
If I configure the browser to be IE, Firefox runs anyway.
Any ideas? Suggestions? Thanks for the time.
Message was edited by: ozDiGennaroI have solved the crash by reinstalling the latest Flash Player.
The configuration issue is not as important.
The solution was simple. In the "Profile" view, select the "[Running]" instance. This enables the important buttons, like "Capture".
This causes a "Performance Profile" line to appear, linked to the running instance. Double click to view the info.
Thanks for listening.
Oz -
IPod 2G crashes after iOS4.2.1 install how to fix
After updating to iOS 4.2.1 my 2G IPod Touch crashes all of the time. How do you fix this?
Try a manual install, as outlined in link below.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
Installation of InDesign 7.03 update failure, any ideas how to fix?
After repeatedly trying to install InDesign 7.03 update on my InDesign CS5 I continually get a message saying: Validate license at Pre-chrome" when installing - Creative Suite 5 and the installation fails. I have successfully installed InDesign CS5 updates in the past. Does anybody know why this message is appearing and how to fix it.
Thanks
Mike CowdroyI had the same problem with my CS5 Design Premium and this workaround helped for me: Since I'm working on a MAC, I created a second User-Account (admin) and tried the upgrade from here - which worked out fine..! Not the way it should be of course...
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My contact app on iPad 2 doesn't launch, does anyone know how to fix it?
Hey guys,
I can't launch the contacs app niether can open the mail, contact, calender on settings.
does anyone know how to fix it?
ThanksDon't mention it,
I have a few solutions for you,
First, is to do a reset. Ou can do this by going to Settings > General > scroll all the way down and select Reset. From there you can select either to reset just the settings, or erase everything and reset the settings as well. I recommend you to erase everything and reset the settings if it doesn't bother you too much.
Second, is to check to see if your restrictions aren't messed up.
Third and last solution is to plug your iPad to the computer and restore the firmware.
Hope it helps! -
TS3274 my apps close on their own even when I am using them.How to fix?
My apps close on their own even when I am using them. How to fix this?
Usually cause by low memory
1. Double-click the Home button to close all Inactive Apps in Task Bar
2. Hold the Apps down for a second or two until you see the minus sign
3. Tap the minus sign to close App
4. Tap center of screen to return to Home Screen
5. Reset iPad. Hold the Sleep and Home button down for about 10 second until you see the Apple logo. Ignore the red slider -
Indesign crashes when launching/opening program
I'm using an older G5 power mac running OS 10.4.11.
I'm also using Linotype Fontexplorer 123 Build 833.
My problem is when opening Indesign and Illustrator cs3 or cs2 all four crash (close) immediately.
Acrobat cs3 and cs2 opens but shortly crashes (closes).
Photoshop cs2 crashes immediately but curiously cs3 not only opens but works!
Problem started yesterday and from what I understand no program had been updated. Today I updated programs and problem still exists.
I've tried everything I know including zapping the pram (option, command, p, r) and problem still exists. I have also tried deleting the Indesign cs2 and cs 3's preference files with no success.
Adobe support gave me some tips but they have not worked for the main account, which includes some of the suggestion in KB400690. Kinda bummed out support could not help (case# 180335439) normally there suggestions do work. They did suggest to create a new user account and Indesign CS3 did startup, I have not try to see if it works--really want to get main account fixed.
What else... well when I think of them I'll post them.
O yea, how does one optimize the hard drive? Do I have to buy an utility to do so?--bummer.
Thank you,
Frustrated!
JaimeZWell, I had my mac tech come today to figure out the problem. After about an hour doing the same procedures I did yesterday in six, he figured out it was a font problem. When we deactivated all the fonts with Fontexplorer all Adobe products opened with no problem.
Do not know whether font problem is a corrupt font or font ID conflicts. -
I just got a new Mac mini with a Core i7 Ivy Bridge Processor. I did a system migration from my old computer. Both are running Mac OS X 10.8.2. The ONLY thing that does not work after the migration is InDesign CS5. It gets about a second into the splash screen, and crashes, every time. All other components of the Design Premium package work perfectly. Any ideas?
As has been pointed out countless times...Adobe apps should not be moved via migration.
Unistall and clean it up and then install it using the original installation media.
Bob -
InDesign crashes when trying to use Zapf Dingbats
I have a somewhat frustrating problem that seemed to come out of nowhere today — every time I try to use Zapf Dingbats in InDesign CS4, it crashes. This happens when selecting the font manually or trying to access it with the glyphs palette. I've tried deleting the preferences and restarting the machine, and it still doesn't work. I've also tried inspecting Zapf Dingbats with Font Book and it turns up OK. This font hasn't given me any trouble in the six months or so since I've installed InDesign, so I'm at a bit of a loss as to what on earth is going on.
Any suggestions?Is this in a brand-new document, or is it across the board on all documents?
I've had particularly complex documents with many style dependencies behave this way... usually cleaning the styles up has fixed it. However, in a case like that, I can use the font without issue in another document.
If it happens in all documents, and it just started happening, I'd assume that there might be something wrong with the font itself (corruption? reinstall) or perhaps your computer. Care to give us some details about your computer, OS, et cetera?
Maybe you are looking for
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After installation completed VM Server Hang on APCI : Assume root Bridge. It was also hanging before installation but i use command linux all-generic-ide pci=nommconf.
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Rather than jump down a rabbit hole on another thread, I opted to start a new Topic for those interested in a workaround workflow so that most of the formatting and inline graphics could be carried over into an .epub document. The article describing
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Visualization 20 Rows of Data?
I am trying to take a simple dataset and create a visualization. I have uploaded my dataset from Excel. Whenever I try to create a custom visualization, I get an error saying my dataset is too large and needs to be trimmed from 43 rows to 20 rows.
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Where is the sync preferences tab on fire fox desk top so I can add a device?
I cannot find the sync preference tab on the fire fox desktop so I can add a device. WHERE IS IT! It is so frustrating not being able to call anyone to get some simple help. I have set up sync but now I cannot find the key to add a device. The only t
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I want to restrict concurrent user sessions to one in weblogic server console. we are using OBIEE 11.1.1.5. At a given point of time the user should have only one login session. if user logs in through other computer, his/her previous session should