InDesign Crashes on Launch
I just got a new Mac mini with a Core i7 Ivy Bridge Processor. I did a system migration from my old computer. Both are running Mac OS X 10.8.2. The ONLY thing that does not work after the migration is InDesign CS5. It gets about a second into the splash screen, and crashes, every time. All other components of the Design Premium package work perfectly. Any ideas?
As has been pointed out countless times...Adobe apps should not be moved via migration.
Unistall and clean it up and then install it using the original installation media.
Bob
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InDesign crashes upon launch while attempting to recover a damaged document
Though I have done the steps that the page underneath tells me to, my problem still remains the same, what should I do?
InDesign crashes upon launch while attempting to recover a damaged documentYou can try opening the file "as a copy" from the open dialog. You can also try the blind export to .idml: Adobe Community: InDesign 6 is crashing when attempting to open a particular document. All others are opening OK.
and there's a tool for Windows you can try, if you have access to a windows machine: INDDRecovery — a program for restoring corrupted InDesign documents
After that, it's a question of how much money you want to throw at it. Markzware.com has a paid recovery service that will probably work. -
Hello,
I'm not the most tech savvy, but I was wondering if I could get some help with my Indesign crashing on launch as of this evening. I really need to get a project done and I can't get the program to open. Below is the log, I think.
Log Name: Application
Source: Application Error
Date: 2/12/2015 11:15:57 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Kimberly-PC
Description:
Faulting application name: InDesign.exe, version: 10.2.0.69, time stamp: 0x54d532e3
Faulting module name: MSVCR110.dll, version: 11.0.51106.1, time stamp: 0x5098826e
Exception code: 0xc0000409
Fault offset: 0x00000000000740c4
Faulting process id: 0x3214
Faulting application start time: 0x01d0474c206d0819
Faulting application path: C:\Program Files\Adobe\Adobe InDesign CC 2014\InDesign.exe
Faulting module path: C:\WINDOWS\SYSTEM32\MSVCR110.dll
Report Id: 6389e2dc-b33f-11e4-becd-008cfa3e0ad7
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-02-13T05:15:57.000000000Z" />
<EventRecordID>57213</EventRecordID>
<Channel>Application</Channel>
<Computer>Kimberly-PC</Computer>
<Security />
</System>
<EventData>
<Data>InDesign.exe</Data>
<Data>10.2.0.69</Data>
<Data>54d532e3</Data>
<Data>MSVCR110.dll</Data>
<Data>11.0.51106.1</Data>
<Data>5098826e</Data>
<Data>c0000409</Data>
<Data>00000000000740c4</Data>
<Data>3214</Data>
<Data>01d0474c206d0819</Data>
<Data>C:\Program Files\Adobe\Adobe InDesign CC 2014\InDesign.exe</Data>
<Data>C:\WINDOWS\SYSTEM32\MSVCR110.dll</Data>
<Data>6389e2dc-b33f-11e4-becd-008cfa3e0ad7</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
Thank you in advance!Never mind! I solved it on my own by searching and deleting my preferences!
Thanks!! -
For Peter Spier, Indesign crashing on launch, here's the report
Hi Peter, Here's the report on the Indesign Crash. It crashes right at launch, starts to load and then shows the crash report. I have uninstalled and reinstalled it a couple of times. Reloaded Suitcase Fusion, and reloaded all my fonts. Run my cleaning software several times. Have been seaching the discussion board for solutions, and have tried all that I have found, still crashing on launch. I have two big jobs to start, and I'm very frustrated. Will upgrading to CS 6 resolve the problem. Seems to be from what I have read that OSX 10.7.5. and Indesign 5.5 are no longer compatible. Please help if you can.
Thanks,
Lauri
Process:
Adobe InDesign CS5.5 [978]
Path:
/Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5
Identifier:
com.adobe.InDesign
Version:
7.5.0.142 (7500)
Code Type:
X86 (Native)
Parent Process: launchd [179]
Date/Time:
2014-01-25 13:01:05.294 -0800
OS Version:
Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report:
425694 sec
Crashes Since Last Report:
23
Per-App Interval Since Last Report: 698156 sec
Per-App Crashes Since Last Report: -202
Anonymous UUID:
E8A1A0A9-7511-4891-BD81-4E51DA8D8EEC
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: 'launch path not accessible'
*** Call stack at first throw:
0 CoreFoundation
0x91e1fa67 __raiseError + 231
1 libobjc.A.dylib
0x9160c149 objc_exception_throw + 155
2 CoreFoundation
0x91d87289 +[NSException raise:format:arguments:] + 137
3 CoreFoundation
0x91d871f9 +[NSException raise:format:] + 57
4 Foundation
0x945f15d9 -[NSConcreteTask launchWithDictionary:] + 506
5 Foundation
0x9471eae5 +[NSTask launchedTaskWithLaunchPath:arguments:] + 255
6 ExtensisFontManagementIDCS5.5
0x0e2a544c _Z19FindAndLaunchFMCorePSs + 1404
7 ExtensisFontManagementIDCS5.5
0x0e2593a2 _ZN12EPFInterface19InitializeFrameworkEPK10__CFString + 866
8 ExtensisFontManagementIDCS5.5
0x0e25b200 _ZN12EPFInterfaceC1EPK10__CFStringS2_S2_S2_ + 286
9 ExtensisFontManagementIDCS5.5
0x0e25855e _ZN15SuitcaseGlobals21GetSharedEPFInterfaceEv + 192
10 ExtensisFontManagementIDCS5.5
0x0e27eb05 _ZN27AppStartupShutdownResponder7StartupEv + 279
11 AppFramework
0x1100c180 GetPlugIn + 182592
12 ObjectModelLib.dylib
0x01147516 ObjectModelLib.dylib + 165142
13 ObjectModelLib.dylib
0x01157c1d _Z11ShuksanInitPFP14IStartupScreenvEP7IPlugIn + 23101
14 ObjectModelLib.dylib
0x01153244 _Z11ShuksanInitPFP14IStartupScreenvEP7IPlugIn + 4196
15 Adobe InDesign CS5.5
0x00002842 main + 82
16 Adobe InDesign CS5.5
0x000027c6 start + 54
objc[978]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation
0x91e1f957 ___TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION___ + 7
1 libobjc.A.dylib
0x9160c149 objc_exception_throw + 155
2 com.apple.CoreFoundation
0x91d87289 +[NSException raise:format:arguments:] + 137
3 com.apple.CoreFoundation
0x91d871f9 +[NSException raise:format:] + 57
4 com.apple.Foundation
0x945f15d9 -[NSConcreteTask launchWithDictionary:] + 506
5 com.apple.Foundation
0x9471eae5 +[NSTask launchedTaskWithLaunchPath:arguments:] + 255
6 com.extensis.AutoActivationPlugin.ID7
0x0e2a544c FindAndLaunchFMCore(std::string*) + 1404
7 com.extensis.AutoActivationPlugin.ID7
0x0e2593a2 EPFInterface::InitializeFramework(__CFString const*) + 866
8 com.extensis.AutoActivationPlugin.ID7
0x0e25b200 EPFInterface::EPFInterface(__CFString const*, __CFString const*, __CFString const*, __CFString const*) + 286
9 com.extensis.AutoActivationPlugin.ID7
0x0e25855e SuitcaseGlobals::GetSharedEPFInterface() + 192
10 com.extensis.AutoActivationPlugin.ID7
0x0e27eb05 AppStartupShutdownResponder::Startup() + 279
11 com.adobe.InDesign.AppFramework
0x1100c180 GetPlugIn + 182592
12 ObjectModelLib.dylib
0x01147516 0x111f000 + 165142
13 ObjectModelLib.dylib
0x01157c1d ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 23101
14 ObjectModelLib.dylib
0x01153244 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 4196
15 com.adobe.InDesign
0x00002842 main + 82
16 com.adobe.InDesign
0x000027c6 start + 54
Message was edited by: Peter SpierHi Peter,
Please excuse my diminished mental capacity... I have the flu, uuuugh. I pasted the report into pastebin.com but could not figure out how to get a link to you. Anyway, just wanted to let you know, I downloaded the patch for InDesign that you recommended, it continued to crash, so I purchased the upgrade for Suitcase, went from ver 3 to ver 5. And now InDesign is launching with no problems... Hopefully that will continue.
Just wanted to tell you THANK YOU for your advice and wisdom... it seems this stuff always goes wacky when you have a big job,
Anyway Thanks Again,
Lauri
Green Dragon Graphics -
Indesign crashes when launching/opening program
I'm using an older G5 power mac running OS 10.4.11.
I'm also using Linotype Fontexplorer 123 Build 833.
My problem is when opening Indesign and Illustrator cs3 or cs2 all four crash (close) immediately.
Acrobat cs3 and cs2 opens but shortly crashes (closes).
Photoshop cs2 crashes immediately but curiously cs3 not only opens but works!
Problem started yesterday and from what I understand no program had been updated. Today I updated programs and problem still exists.
I've tried everything I know including zapping the pram (option, command, p, r) and problem still exists. I have also tried deleting the Indesign cs2 and cs 3's preference files with no success.
Adobe support gave me some tips but they have not worked for the main account, which includes some of the suggestion in KB400690. Kinda bummed out support could not help (case# 180335439) normally there suggestions do work. They did suggest to create a new user account and Indesign CS3 did startup, I have not try to see if it works--really want to get main account fixed.
What else... well when I think of them I'll post them.
O yea, how does one optimize the hard drive? Do I have to buy an utility to do so?--bummer.
Thank you,
Frustrated!
JaimeZWell, I had my mac tech come today to figure out the problem. After about an hour doing the same procedures I did yesterday in six, he figured out it was a font problem. When we deactivated all the fonts with Fontexplorer all Adobe products opened with no problem.
Do not know whether font problem is a corrupt font or font ID conflicts. -
InDesign crashes at launch, i use SuitcaseFusion, how to fix it?
I´ve just installed 5.5 suite,... and as soon as i open InDesign it crashes... i´ve read it could be a problem with suitcase fusion, but couldn´t find how to fix it... do i have to stop using my suitcase fusion?
bresesma wrote:
done!!!-... i updated to 7.5.2
tried it again and paste tje report at http://pastebin.com/DYshAN2m
I believe this is an error reading the PDF joboptions file at startup.
Have you tried a seperate user account?
If not, try going to /Library/Application Support/Adobe/Adobe PDF/ (that's the Library folder at the root of your hard drive, not your user ~/Library), and moving aside the context of the Extras/ and the Settings/ folders.
Also, 7.5.3 came out last night, you could try that as well. -
My InDesign CC crashes at launch
Since today my InDesign crashes on launch. I am working on a retina imac with OSX 10.10.2. Yesterday it worked fine. Tried to start after restart, login and out at Adobe CC, de-installed fonts, disconnected al usb devices. Indesign still crashes at launch. It crashes after the dispay of new features shows up. Does someone have a solution or tips?
FelixThank you so much! Trashing the prefs did the trick. So after launching ID I put back my workspace prefs. After loading that workspace ID crashed again...
So I remembered, I was having trouble yesterday in ID with Kuler (which will load in my customized workspace). So after trashing the prefs again and restarting Indesign I went to Windows > Color > Adobe Color Themes and... crash!
So the solution for me for now is working in ID without Adobe Color Themes (used to be Kuler?) which is too bad because I use to work with it frequently.
But I am glad it works again! I will also save your other solutions. You never know...
Grt
Felix -
Indesign CC Crashing on launch MAC
Hi,
Indesign crashes on launch every time. It stays open for about ten seconds then crashes without pressing anything.
http://pastebin.com/XwMHDNLg
Any help would be great as i have work to do!Start here: Crash | Launch, selecting Type tool
-
Creative cloud Indesign crash on startup
Please see log below. Upgraded iMac from snow leopard to Mountain Lion, upgraded to creative cloud from CS5.5, however indesign will not start and crashes with the following below.
Process: Adobe InDesign CC [3046]
Path: /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/Adobe InDesign CC
Identifier: com.adobe.InDesign
Version: 9.0.0.244 (9000)
Code Type: X86-64 (Native)
Parent Process: launchd [228]
User ID: 501
Date/Time: 2013-10-01 16:12:54.543 +1300
OS Version: Mac OS X 10.8.5 (12F37)
Report Version: 10
Interval Since Last Report: 3661 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 155 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: D0894453-8AD3-C4EB-A95E-F464636E7268
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff961b8212 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff94340b24 pthread_kill + 90
2 libsystem_c.dylib 0x00007fff94384f61 abort + 143
3 libc++abi.dylib 0x00007fff8f5489eb abort_message + 257
4 libc++abi.dylib 0x00007fff8f54639a default_terminate() + 28
5 libobjc.A.dylib 0x00007fff8f6e4887 _objc_terminate() + 111
6 libc++abi.dylib 0x00007fff8f5463c9 safe_handler_caller(void (*)()) + 8
7 libc++abi.dylib 0x00007fff8f546424 std::terminate() + 16
8 libc++abi.dylib 0x00007fff8f54758b __cxa_throw + 111
9 PublicLib.dylib 0x00000001011ed5fe PMString::SetUTF8String(std::string const&) + 446
10 com.adobe.InDesign.Font Manager 0x0000000117c77bae 0x117c75000 + 11182
11 com.adobe.InDesign.Text Panel 0x0000000115219ece 0x1151e8000 + 204494
12 com.adobe.InDesign.Font Manager 0x0000000117cd2bd3 0x117c75000 + 383955
13 com.adobe.InDesign.Font Manager 0x0000000117cd2576 0x117c75000 + 382326
14 com.adobe.InDesign.Font Manager 0x0000000117cd09e4 0x117c75000 + 375268
15 com.adobe.InDesign.Font Manager 0x0000000117c937b2 0x117c75000 + 124850
16 com.adobe.InDesign.Text Panel 0x000000011521a785 0x1151e8000 + 206725
17 com.adobe.InDesign.Text Panel 0x000000011520f9ea 0x1151e8000 + 162282
18 com.adobe.InDesign.AppFramework 0x0000000115975bae 0x115898000 + 908206
19 com.adobe.InDesign.AppFramework 0x00000001158e324f 0x115898000 + 307791
20 com.adobe.InDesign.AppFramework 0x00000001158e2c8b 0x115898000 + 306315
21 com.adobe.InDesign.Application UI 0x0000000115c22f4d 0x115af0000 + 1257293
22 com.apple.AppKit 0x00007fff9380921a -[NSApplication run] + 636
23 com.adobe.exo.framework 0x00000001028a7e98 exo::app::OS_AppBase::RunEventLoop() + 56
24 com.adobe.InDesign.AppFramework 0x00000001159a5ff3 0x115898000 + 1105907
25 com.adobe.InDesign.AppFramework 0x00000001159a5182 0x115898000 + 1102210
26 com.adobe.InDesign 0x0000000100001dbc main + 412
27 com.adobe.InDesign 0x0000000100001bb4 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff961b8d16 kevent + 10
1 libdispatch.dylib 0x00007fff92e6ddea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff92e6d9ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff961b80fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff94343ff3 _pthread_cond_wait + 927
2 com.apple.CoreServices.CarbonCore 0x00007fff91ca2406 TSWaitOnConditionTimedRelative + 163
3 com.apple.CoreServices.CarbonCore 0x00007fff91c04a98 MPWaitOnQueue + 252
4 PMRuntime.dylib 0x000000010165ebe1 0x10165d000 + 7137
5 com.apple.CoreServices.CarbonCore 0x00007fff91c797e0 PrivateMPEntryPoint + 58
6 libsystem_c.dylib 0x00007fff9433f772 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff9432c1a1 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff961b6686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff961b5c42 mach_msg + 70
2 com.apple.CoreServices.CarbonCore 0x00007fff91c9f3dd TS_exception_listener_thread + 67
3 libsystem_c.dylib 0x00007fff9433f772 _pthread_start + 327
4 libsystem_c.dylib 0x00007fff9432c1a1 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff961b80fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff94343fb9 _pthread_cond_wait + 869
2 com.adobe.InDesign.AppFramework 0x0000000115990f22 0x115898000 + 1019682
3 com.adobe.InDesign.AppFramework 0x000000011599038d 0x115898000 + 1016717
4 com.adobe.InDesign.AppFramework 0x000000011598da97 0x115898000 + 1006231
5 com.adobe.InDesign.AppFramework 0x0000000115991abd 0x115898000 + 1022653
6 com.adobe.InDesign.AppFramework 0x0000000115991a43 0x115898000 + 1022531
7 com.adobe.InDesign.AppFramework 0x0000000115991a02 0x115898000 + 1022466
8 com.adobe.boost_threads.framework 0x00000001010736d4 boost::thread::start_thread() + 436
9 libsystem_c.dylib 0x00007fff9433f772 _pthread_start + 327
10 libsystem_c.dylib 0x00007fff9432c1a1 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff961b80fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff94343fb9 _pthread_cond_wait + 869
2 com.adobe.InDesign.AppFramework 0x0000000115990f22 0x115898000 + 1019682
3 com.adobe.InDesign.AppFramework 0x000000011599038d 0x115898000 + 1016717
4 com.adobe.InDesign.AppFramework 0x000000011598da97 0x115898000 + 1006231
5 com.adobe.InDesign.AppFramework 0x0000000115991abd 0x115898000 + 1022653
6 com.adobe.InDesign.AppFramework 0x0000000115991a43 0x115898000 + 1022531
7 com.adobe.InDesign.AppFramework 0x0000000115991a02 0x115898000 + 1022466
8 com.adobe.boost_threads.framework 0x00000001010736d4 boost::thread::start_thread() + 436
9 libsystem_c.dylib 0x00007fff9433f772 _pthread_start + 327
10 libsystem_c.dylib 0x00007fff9432c1a1 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff961b86d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff94341f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff94341ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff9432c191 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff961b86d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff94341f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff94341ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff9432c191 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff961b8386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff943c97c8 nanosleep + 163
2 com.adobe.InDesign.Support for JavaScript 0x000000011b68f818 0x11b63c000 + 342040
3 com.adobe.InDesign.Support for JavaScript 0x000000011b676a3e 0x11b63c000 + 240190
4 com.adobe.InDesign.Support for JavaScript 0x000000011b68f3d5 0x11b63c000 + 340949
5 libsystem_c.dylib 0x00007fff9433f772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff9432c1a1 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff961b82aa __recvfrom + 10
1 ServiceManager-Launcher.dylib 0x00000001096fb231 0x1096e3000 + 98865
2 ServiceManager-Launcher.dylib 0x00000001096fa5d6 0x1096e3000 + 95702
3 ServiceManager-Launcher.dylib 0x00000001096f9678 0x1096e3000 + 91768
4 ServiceManager-Launcher.dylib 0x00000001096f96e6 0x1096e3000 + 91878
5 ServiceManager-Launcher.dylib 0x00000001096f42e4 0x1096e3000 + 70372
6 ServiceManager-Launcher.dylib 0x00000001096f4cfe 0x1096e3000 + 72958
7 ServiceManager-Launcher.dylib 0x00000001096f4c0b 0x1096e3000 + 72715
8 ServiceManager-Launcher.dylib 0x00000001096f836e 0x1096e3000 + 86894
9 ServiceManager-Launcher.dylib 0x00000001096f84b2 0x1096e3000 + 87218
10 ServiceManager-Launcher.dylib 0x00000001096f826d 0x1096e3000 + 86637
11 ServiceManager-Launcher.dylib 0x00000001096f81e6 0x1096e3000 + 86502
12 ServiceManager-Launcher.dylib 0x00000001096e6916 0x1096e3000 + 14614
13 ServiceManager-Launcher.dylib 0x00000001096eab05 0x1096e3000 + 31493
14 ServiceManager-Launcher.dylib 0x00000001096f8e46 0x1096e3000 + 89670
15 ServiceManager-Launcher.dylib 0x00000001096faef3 0x1096e3000 + 98035
16 libsystem_c.dylib 0x00007fff9433f772 _pthread_start + 327
17 libsystem_c.dylib 0x00007fff9432c1a1 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff961b86d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff94341f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff94341ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff9432c191 start_wqthread + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff961b80fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff94343fb9 _pthread_cond_wait + 869
2 com.adobe.InDesign.AppFramework 0x0000000115990f22 0x115898000 + 1019682
3 com.adobe.InDesign.AppFramework 0x00000001159905c8 0x115898000 + 1017288
4 com.adobe.InDesign.AppFramework 0x000000011598da97 0x115898000 + 1006231
5 com.adobe.InDesign.AppFramework 0x0000000115991abd 0x115898000 + 1022653
6 com.adobe.InDesign.AppFramework 0x0000000115991a43 0x115898000 + 1022531
7 com.adobe.InDesign.AppFramework 0x0000000115991a02 0x115898000 + 1022466
8 com.adobe.boost_threads.framework 0x00000001010736d4 boost::thread::start_thread() + 436
9 libsystem_c.dylib 0x00007fff9433f772 _pthread_start + 327
10 libsystem_c.dylib 0x00007fff9432c1a1 thread_start + 13
Thread 12:
Thread 13:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff961b80fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff94343fb9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000120d7244b 0x120d2d000 + 283723
3 MultiProcessor Support 0x0000000120d72303 0x120d2d000 + 283395
4 MultiProcessor Support 0x0000000120d92394 0x120d2d000 + 414612
5 libsystem_c.dylib 0x00007fff9433f772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff9432c1a1 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff5fbfee48 rdx: 0x0000000000000000
rdi: 0x0000000000000c07 rsi: 0x0000000000000006 rbp: 0x00007fff5fbfee70 rsp: 0x00007fff5fbfee48
r8: 0x00007fff7d99d278 r9: 0x0000000000000012 r10: 0x0000000020000000 r11: 0x0000000000000206
r12: 0x00007fff5fbfefd0 r13: 0x00007fff5fbff0da r14: 0x00007fff7d99e180 r15: 0x00007fff5fbfeeb0
rip: 0x00007fff961b8212 rfl: 0x0000000000000206 cr2: 0x00007fff7d996ff0
Logical CPU: 0
Binary Images:
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0x115588000 - 0x115597ff7 +com.adobe.InDesign.Metadata UI (9.0.0.244 - 0) <02101AD9-C74D-3359-8B8E-90A679EC443C> /Applications/Adobe InDesign CC/*/Metadata UI
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0x11581b000 - 0x11587dff7 +com.adobe.InDesign.Actions (9.0.0.244 - 0) <C2CE3416-7DA3-3FFB-B955-694E55C023A3> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/Required/Actions.InDesignPlugin/Actions
0x115898000 - 0x115a5cfff +com.adobe.InDesign.Hi Exceldpstudiocc5,
Please check the permission on preferences folders and follow the below link. It should help.
http://helpx.adobe.com/indesign/kb/indesign-crashes-upon-launch-attempting.html
Regards,
Ashish -
Hi
i have just got a new Mac with mavericks etc, have re-installed CS but indesign crashes at launch, has anyone got any ideasNeilB12 I have seen previous posts which indicated the update is necessary. I would recommend applying the update and if you continue to face difficulties then may want to search/post in the InDesign forum regarding using InDesign CS5 on Mac OS 10.9. The InDesign forum can be found at InDesign.
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Indesign CS4 keeps crashing on Launch
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It gets to the window where is shows the recent documents and then crashes everytime.
I have deleted the preferences and the version folder and even re-installed the app from the master dvd but it still crashes on launch.
It was working ok earlier today, which is why I cant understand the problem.
All the other CS4 apps work fine - it's just Indesign.
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Please help
Thanks
PeteHi John,
My InDesign CS4 keeps crashing on launch since I upgraded to OSX Lion. Here is the pastebin link: http://pastebin.com/9BGZ85e6
Thanks in advance for any comments!
Michael
[email protected] -
Indesign Keeps crashing on launch!!
Seconds after InDesign has finished launching, it crashes!
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I am clicking the buttons, but nothiing is happening!
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Thanks.First Step is always try to delete preferences. (With InDesign also delete saved Data.)
If this does not help, create another user, if it crashes there too, it is a problem with the installation, if not it is a problem with the user account.
If it does not help try to uninstall the program and install it again.
If uninstall fails use the Creative Cloud Cleaner Tool and uninstall CC application
If this does not help uninstall all Adobe Apps, delete all folders from Adobe, also Library/Application Support/Adobe the same also in the users folder.
I had a similar problem with Photoshop on Friday and ended up with a complete new installation with all Adobe Apps on my Mac. I had help from some Adobe QE which were connected with me via Internet for several hours, so it was at the end their idea to do so, but now it is working -
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Hi I use this program as well as photoshop, illustrator and muse on a near-constant daily basis. Indesign has suddenly started crashing on launch - the rest of the apps still operate without issue.
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Application Name: InDesign.exe
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Fault Module Timestamp: 5098826e
Exception Code: 40000015
Exception Offset: 00000000000740da
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Additional Information 2: 50c4d85164a96dd87444c41de660c100
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Everytime I try to launch Indesign or Illustrator CS5.5 they start launching but then crash during launch with the comment "Programme quit unexpectedly". Strange thing is that Photoshop and all other CS5.5 Design Premium components are launching and working fine. I am working on the iMac 2.5GHz quad-core Intel Core i5 with 6MB with OSX Lion.
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