InDesign crashes when trying to place text

I'm using InDesign to convert html files in pdf documents: I usually place the html file and then run the FindChangeByList script that replaces all the contents of the tags with paragraph/character styles of my choice.
Given the fact that the above-mentioned html files are really unsophisticated, this takes just two clicks plus ten seconds for the program to perform the script.
This has gone perfectly well until a few days ago, when suddently ID begun to take hours to place the documents, even those that had never had problems before. I tried to place html and other file formats with the same outcome.
Anyone can tell me what problem there could be?
I'm sure I've not changed anything in the ID configuration nor in my pc, and I'm currently working with InDesign CS4 on Windows Vista.
(I also tried to empty the chace folders, but to no avail)
Thank you.
Sabrina

The first thing to try when ID gets flaky like this is to replace your preferences.
Adobe InDesign CS4 * Setting preferences
Export any presets from the "define" dialogs before doing this if you don't want to have to rebuild them all from scratch.

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