Indesign crashes when updating incopy content

I'm having a lot of bother with (Mac) Indesign CS6 crashing when updating Incopy content. The problem first appeared after upgrading from CS4 to CS6 on OSX 10.6.8.
I've since upgraded to Mountain Lion (10.8.2) and the problem still persists (with fully updated InDesign 8.01 and Incopy).
Incopy is Windows version if that has any bearing on the issue.
The crash occurs when opening an Indesign document with Incopy content that has been edited. I can open the document if I choose not to update content, but ID will subsequently crash if I choose to manually update the content from the assignments dialog. This doesn't happen with all my documents - perhaps about 1 in 4 with Incopy assignments.
I can place the ICML files in a new Indesign document without incedent. In other words the ICML files don't appear to be corrupt.
Suggestions anyone?
Ian

I got another crash.  This time just on trying to launch inDesign.
Below is the report.  If anyone can help it would be very appreciated.
Process:    
Adobe InDesign CS6 [621]
Path:       
/Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
Identifier: 
com.adobe.InDesign
Version:    
8.0.1.406 (8010)
Code Type:  
X86 (Native)
Parent Process:  launchd [172]
User ID:    
505
Date/Time:  
2013-02-14 13:25:08.237 -0500
OS Version: 
Mac OS X 10.8.2 (12C60)
Report Version:  10
Interval Since Last Report:     
3983 sec
Crashes Since Last Report:      
2
Per-App Interval Since Last Report:  2270 sec
Per-App Crashes Since Last Report:   2
Anonymous UUID:                 
B8865CAA-B81B-3211-BACA-1F5C06EF8F47
Crashed Thread:  0  Dispatch queue: com.apple.main-thread
Exception Type:  EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   PublicLib.dylib          
0x016c5372 ProtectiveShutdown::~ProtectiveShutdown() + 278
1   PublicLib.dylib          
0x016c53f5 ProtectiveShutdown::~ProtectiveShutdown() + 17
2   ObjectModelLib.dylib     
0x016082d2 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 28162
3   ObjectModelLib.dylib     
0x0160691c ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 21580
4   ObjectModelLib.dylib     
0x015f70c3 0x15d6000 + 135363
5   ObjectModelLib.dylib     
0x015f5742 0x15d6000 + 128834
6   ObjectModelLib.dylib     
0x0160566f ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 16799
7   ObjectModelLib.dylib     
0x016024ba ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 4074
8   com.adobe.InDesign       
0x00001dc2 main + 82
9   com.adobe.InDesign       
0x00001d55 start + 53
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib   
0x942f49ae kevent + 10
1   libdispatch.dylib        
0x9a59ec71 _dispatch_mgr_invoke + 993
2   libdispatch.dylib        
0x9a59e7a9 _dispatch_mgr_thread + 53
Thread 2:
0   libsystem_kernel.dylib   
0x942f38e2 __psynch_cvwait + 10
1   libsystem_c.dylib        
0x9374c289 _pthread_cond_wait + 938
2   libsystem_c.dylib        
0x9374c512 pthread_cond_timedwait_relative_np + 47
3   com.apple.CoreServices.CarbonCore
0x99e496ad TSWaitOnConditionTimedRelative + 177
4   com.apple.CoreServices.CarbonCore
0x99d95b9b MPWaitOnQueue + 261
5   PMRuntime.dylib          
0x005b9581 SetVSizeBaseline(unsigned long) + 1473
6   com.apple.CoreServices.CarbonCore
0x99e1ca7b PrivateMPEntryPoint + 68
7   libsystem_c.dylib        
0x93747557 _pthread_start + 344
8   libsystem_c.dylib        
0x93731cee thread_start + 34

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