InDesign crashing in CS5.5 on OS 10.8 and 10.7, mid 2012 macbook and late 2011 imac
@indesign on twitter recommended i paste my crash report here. Enjoy! pastebin.com/W62vhw9S
Sorry, it crashes on opening the doc. Sometimes i get as far as scrolling down a couple of pages. Also, i'm not sure what an in place upgrade of OS is, but both machines are factory OS + only standard software updates. I didn't migrate the CS applications; the suite was installed on both machines directly from the discs. I am now far enough into a new doc started from scratch Monday night that I won't try to salvage the old one, but in case this happens to the new doc later this week (knock on wood), i am still curious if it's possible to isolate the corrupt element. Does the crash report say? I don't know how to read it... Once I had a corrupt file and was able to salvage it by re-saving it in a different location, but that hasn't worked this time.
Similar Messages
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15" Mid 2012 MacBook Pro Crashes Every Few Weeks! Crash Report Attached.
Hello everyone. My 15" Mid 2012 MacBook Pro has been crashing every few weeks... Initially I thought it was due to Hands Off! (an app i used to limit outgoing/incoming connections) so I uninstalled it. However my macbook still crashes every now and then.
Specs of my MacBook Pro:
Processor 2.6 GHz Intel Core i7
Memory 16 GB 1600 MHz DDR3
Graphics NVIDIA GeForce GT 650M 1024 MB
Software OS X 10.9.5 (13F34)
Below is the crash report if someone can tell me and explain what the issue is, that would be great!
Thanks
Anonymous UUID: DF65889C-F0A7-DC59-937F-985D1A9D5048
Fri Oct 3 00:59:24 2014
panic(cpu 6 caller 0xffffff802e2dccc9): "Double fault at 0xffffff802e22faa9, registers:\n" "CR0: 0x000000008001003b, CR2: 0xffffff821d767ff8, CR3: 0x0000000030e6c000, CR4: 0x00000000001606e0\n" "RAX: 0xffffff821d768070, RBX: 0xffffff802e5f1380, RCX: 0xffffff821d768180, RDX: 0xffffff802e5f1380\n" "RSP: 0xffffff821d768000, RBP: 0xffffff821d768120, RSI: 0xffffff821d768180, RDI: 0x0000000000000038\n" "R8: 0x0000000000000000, R9: 0x0000000000000008, R10: 0x0000000000000000, R11: 0xffffff802e5f1380\n" "R12: 0xffffff821d768180, R13: 0xffffff7faf39fe5e, R14: 0x0000000000000002, R15: 0xfffffffffffffffd\n" "RFL: 0x0000000000010203, RIP: 0xffffff802e22faa9, CS: 0x0000000000000008, SS: 0x0000000000000000\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-2422.115.4/osfmk/i386/trap_native.c: 168
Backtrace (CPU 6), Frame : Return Address
0xffffff820eff5e80 : 0xffffff802e222f79
0xffffff820eff5f00 : 0xffffff802e2dccc9
0xffffff820eff6060 : 0xffffff802e2f423f
0xffffff821d768120 : 0xffffff802e5f140c
0xffffff821d7681a0 : 0xffffff7faf39978f
0xffffff821d768620 : 0xffffff7faf396f00
0xffffff821d7686e0 : 0xffffff802e6b1453
0xffffff821d768740 : 0xffffff7fae9a0e59
0xffffff821d7687c0 : 0xffffff7faf58420b
0xffffff821d7687f0 : 0xffffff7faf583f2c
0xffffff821d768820 : 0xffffff7faf394796
0xffffff821d768870 : 0xffffff7faf39756d
0xffffff821d768900 : 0xffffff7faf394943
0xffffff821d7689b0 : 0xffffff802e6b1453
0xffffff821d768a10 : 0xffffff7faf395097
0xffffff821d768aa0 : 0xffffff7fae9c0d96
0xffffff821d768b30 : 0xffffff7fae9a13ae
0xffffff821d768bb0 : 0xffffff7fae9a1337
0xffffff821d768c00 : 0xffffff7faf5847dd
0xffffff821d768c40 : 0xffffff7faf57ca0e
0xffffff821d768c70 : 0xffffff7faf394796
0xffffff821d768cc0 : 0xffffff7faf394364
0xffffff821d768d30 : 0xffffff7faf396f48
0xffffff821d768df0 : 0xffffff802e6b1453
0xffffff821d768e50 : 0xffffff7fae9a0e59
0xffffff821d768ed0 : 0xffffff7faf58420b
0xffffff821d768f00 : 0xffffff7faf583f2c
0xffffff821d768f30 : 0xffffff7faf394796
0xffffff821d768f80 : 0xffffff7faf39756d
0xffffff821d769010 : 0xffffff7faf394943
0xffffff821d7690c0 : 0xffffff802e6b1453
0xffffff821d769120 : 0xffffff7faf395097
0xffffff821d7691b0 : 0xffffff7fae9c0d96
0xffffff821d769240 : 0xffffff7fae9a13ae
0xffffff821d7692c0 : 0xffffff7fae9a1337
0xffffff821d769310 : 0xffffff7faf5847dd
0xffffff821d769350 : 0xffffff7faf57ca0e
0xffffff821d769380 : 0xffffff7faf394796
0xffffff821d7693d0 : 0xffffff7faf394364
0xffffff821d769440 : 0xffffff7faf396f48
0xffffff821d769500 : 0xffffff802e6b1453
0xffffff821d769560 : 0xffffff7fae9a0e59
0xffffff821d7695e0 : 0xffffff7faf58420b
0xffffff821d769610 : 0xffffff7faf583f2c
0xffffff821d769640 : 0xffffff7faf394796
0xffffff821d769690 : 0xffffff7faf39756d
0xffffff821d769720 : 0xffffff7faf394943
0xffffff821d7697d0 : 0xffffff802e6b1453
0xffffff821d769830 : 0xffffff7faf395097
0xffffff821d7698c0 : 0xffffff7fae9c0d96
0xffffff821d769950 : 0xffffff7fae9a13ae
0xffffff821d7699d0 : 0xffffff7fae9a1337
0xffffff821d769a20 : 0xffffff7faf5847dd
0xffffff821d769a60 : 0xffffff7faf57ca0e
0xffffff821d769a90 : 0xffffff7faf394796
0xffffff821d769ae0 : 0xffffff7faf394364
0xffffff821d769b50 : 0xffffff7faf396f48
0xffffff821d769c10 : 0xffffff802e6b1453
0xffffff821d769c70 : 0xffffff7fae9a0e59
0xffffff821d769cf0 : 0xffffff7faf58420b
0xffffff821d769d20 : 0xffffff7faf583f2c
0xffffff821d769d50 : 0xffffff7faf394796
0xffffff821d769da0 : 0xffffff7faf39756d
0xffffff821d769e30 : 0xffffff7faf394943
0xffffff821d769ee0 : 0xffffff802e6b1453
0xffffff821d769f40 : 0xffffff7faf395097
0xffffff821d769fd0 : 0xffffff7fae9c0d96
0xffffff821d76a060 : 0xffffff7fae9a13ae
0xffffff821d76a0e0 : 0xffffff7fae9a1337
0xffffff821d76a130 : 0xffffff7faf5847dd
0xffffff821d76a170 : 0xffffff7faf57ca0e
0xffffff821d76a1a0 : 0xffffff7faf394796
0xffffff821d76a1f0 : 0xffffff7faf394364
0xffffff821d76a260 : 0xffffff7faf396f48
0xffffff821d76a320 : 0xffffff802e6b1453
0xffffff821d76a380 : 0xffffff7fae9a0e59
0xffffff821d76a400 : 0xffffff7faf58420b
0xffffff821d76a430 : 0xffffff7faf583f2c
0xffffff821d76a460 : 0xffffff7faf394796
0xffffff821d76a4b0 : 0xffffff7faf39756d
Backtrace continues...
Kernel Extensions in backtrace:
com.apple.iokit.IOUSBFamily(686.4.1)[815E4F64-F2D5-3847-931A-BE755698D993]@0xff ffff7fae991000->0xffffff7fae9f1fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7fae962000
com.apple.driver.AppleUSBHub(683.4)[C71B6580-1511-3D8B-9F04-2BD6D7E2AA4A]@0xfff fff7faf57b000->0xffffff7faf592fff
dependency: com.apple.iokit.IOUSBFamily(686.4.1)[815E4F64-F2D5-3847-931A-BE755698D993]@0xff ffff7fae991000
tl.uds.netusb.controller(1.59)[56BDD747-0714-4150-619E-7CE55B53972C]@0xffffff7f af38c000->0xffffff7faf3a9fff
dependency: com.apple.iokit.IOUSBFamily(686.4.1)[815E4F64-F2D5-3847-931A-BE755698D993]@0xff ffff7fae991000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13F34
Kernel version:
Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
Kernel slide: 0x000000002e000000
Kernel text base: 0xffffff802e200000
System model name: MacBookPro9,1 (Mac-4B7AC7E43945597E)
System uptime in nanoseconds: 158841466331421
last loaded kext at 125875606160642: com.apple.driver.AppleUSBTCKeyEventDriver 240.2 (addr 0xffffff7fb0823000, size 12288)
last unloaded kext at 151065219830696: com.apple.driver.AppleHIDKeyboard 170.15 (addr 0xffffff7fb0819000, size 24576)
loaded kexts:
com.avatron.AVExFramebuffer 1.7
com.razerzone.razerapo 1.01.8
tl.uds.netusb.controller 1.59
com.avatron.AVExVideo 1.7
com.cyberic.SmoothMouse 8.16
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.filesystems.ntfs 3.11
com.apple.filesystems.smbfs 2.0.3
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 100.14.34
com.apple.driver.X86PlatformShim 1.0.0
com.apple.iokit.IOBluetoothSerialManager 4.2.7f3
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleHDA 2.6.3f4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.AppleIntelHD4000Graphics 8.2.8
com.apple.GeForce 8.2.6
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleIntelFramebufferCapri 8.2.8
com.apple.driver.AppleMuxControl 3.6.22
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.7
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleSDXC 1.5.2
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleUSBXHCI 683.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.driver.IOBluetoothHIDDriver 4.2.7f3
com.apple.driver.AppleMultitouchDriver 245.13.1
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOBluetoothFamily 4.2.7f3
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOAcceleratorFamily 98.23
com.apple.nvidia.driver.NVDAGK100Hal 8.2.6
com.apple.nvidia.driver.NVDAResman 8.2.6
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.8
com.apple.iokit.IOAcceleratorFamily2 98.23
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.driver.AppleGraphicsControl 3.6.22
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.driver.AppleUSBMultitouch 240.10
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.7
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.3.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IO80211Family 640.36
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 686.4.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
System Profile:
Model: MacBookPro9,1, BootROM MBP91.00D3.B08, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.1f175
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x029E, 0x434D5341384758334D314131363030433131
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x029E, 0x434D5341384758334D314131363030433131
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.7f3 14616, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE SSD SM512E, 500.28 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: Hub
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: IR Receiver
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1There are a couple of things you should look at.
Macs are very selective when it comes to RAM. Install the original RAM and see if there is any change.
Second, look at these items:
One or more of them may be the source of your issues.
Ciao. -
I am new to the forum, I hope this is the good topic to post my problem.
I have a late 2011 Macbook Pro, and it is getting slower and slower. The performance was bad with Mavericks as well, but now, with Yosemite installed, it is much more worse. I have never reinstalled my system (only upgraded the osx), so it is an almost 3 years old setup. In that time I have installed a lot of applications, and also deleted a lot. About a year ago I upgraded the RAM, but didn't help too much. Now with Yosemite my startup time is more than 5 minutes, and sometimes the startup freezes (and I have to push the power button long to retry). Safari with 5-10 tabs is extreme slow, and lagging when I switch tabs or open new ones. To launch a new app, for example skype, i have to wait 1-2 minutes. Everything is slow. Sometimes my finder crashes, and works only if I restart the macbook. Another example: if I open the downloads folder in Finder, I have the spinning loading icon for about 20-30 seconds, and just after this time can I see the content of the folder.
My console is full of errors, I get new records in every single seconds. I repaired the disk permissions, deleted safari cache, history, etc. but nothing helped.
Many people here attached an "etrecheck" record for their threads, I downloaded the app, and made one scan, you can see my results here, I hope someone with more technical skills can help me!
Thank you in advance!
(and sorry for my english - it is not my mother language)
EtreCheck version: 2.1.2 (105)
Report generated 2014. december 11. 12:59:29 CET
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
10 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 512 MB
Color LCD 1280 x 800
SyncMaster 1680 x 1050 @ 60 Hz
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:55:58
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500,11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (130.97 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
StoreJet Transcend StoreJet Transcend 2 TB
S.M.A.R.T. Status: Verified
EFI (disk2s1) <not mounted> : 210 MB
Transcend 2TB (disk2s2) /Volumes/Transcend 2TB : 2.00 TB (1.91 TB free)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 67
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Applications/KeyRemap4MacBook.app
[loaded] org.pqrs.driver.KeyRemap4MacBook (9.3.0 - SDK 10.9) [Support]
/Applications/PMHMac.app
[not loaded] com.sony.driver.dsccamFirmwareUpdaterType00 (1 - SDK 10.5) [Support]
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (8.0 18494.886912) [Support]
[not loaded] com.parallels.kext.hypervisor (8.0 18494.886912) [Support]
[not loaded] com.parallels.kext.netbridge (8.0 18494.886912) [Support]
[not loaded] com.parallels.kext.usbconnect (8.0 18494.886912) [Support]
[not loaded] com.parallels.kext.vnic (8.0 18494.886912) [Support]
/Applications/Toast 11 Titanium/Spin Doctor.app
[not loaded] com.hzsystems.terminus.driver (4) [Support]
/Applications/Toast 11 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) [Support]
/Library/Extensions
[not loaded] com.sony.driver.dsccamDeviceInfo00 (1 - SDK 10.7) [Support]
/Library/StartupItems/DoubleCommand
[not loaded] com.baltaks.driver.DoubleCommand (1.7 - SDK 10.8) [Support]
/System/Library/Extensions
[loaded] org.dungeon.driver.SATSMARTDriver (0.8 - SDK 10.6) [Support]
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) [Support]
Startup Items: ℹ️
DoubleCommand: Path: /Library/StartupItems/DoubleCommand
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[failed] com.adobe.CS4ServiceManager.plist [Support] [Details]
[failed] com.adobe.CS5ServiceManager.plist [Support] [Details]
[running] com.bjango.istatmenusagent.plist [Support]
[running] com.bjango.istatmenusnotifications.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[running] com.sony.SonyAutoLauncher.agent.plist [Support]
[loaded] org.pqrs.KeyRemap4MacBook.server.plist [Support]
[failed] XR_3045NI_Startup_Fax.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[invalid?] com.adobe.SwitchBoard.plist [Support]
[running] com.bjango.istatmenusdaemon.plist [Support]
[loaded] com.bombich.ccc.plist [Support]
[loaded] com.cocoatech.pathfinder.SMFHelper6.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.citrixonline.GoToMeeting.G2MUpdate.plist [Support]
[running] com.spotify.webhelper.plist [Support]
[running] homebrew.mxcl.mysql.plist [Support]
User Login Items: ℹ️
Flux Alkalmazás (/Applications/Flux.app)
iTunesHelper AlkalmazásHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
GrowlHelperApp Alkalmazás (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
EvernoteHelper Alkalmazás (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
Caffeine Alkalmazás (/Applications/Caffeine.app)
Google Drive Alkalmazás (/Applications/Google Drive.app)
Dropbox Alkalmazás (/Applications/Dropbox.app)
DVDAuthorizeHelper Alkalmazás (/Users/[redacted]/Library/Application Support/Helper/DVDAuthorizeHelper.app)
RescueTime UNKNOWNHidden (missing value)
Alfred 2 UNKNOWN (missing value)
SpeechSynthesisServer Alkalmazás (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
Skype Alkalmazás (/Applications/Skype.app)
uTorrent Alkalmazás (/Applications/uTorrent.app)
Xmarks for Safari Alkalmazás (/Applications/Xmarks for Safari.app)
Internet Plug-ins: ℹ️
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Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Support]
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
iPhotoPhotocast: Version: 7.0 - SDK 10.8
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
NP_2020Player_IKEA: Version: 5.0.94.0 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 [Support]
GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 [Support]
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JavaAppletPlugin: Version: Java 7 Update 71 Check version
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Time Machine: ℹ️
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 367.91 GB
Destinations:
Transcend 2TB [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 367.91 GB X 3)
Top Processes by CPU: ℹ️
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462 MB mysqld
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204 MB Finder
183 MB WindowServer
Virtual Memory Information: ℹ️
2.20 GB Free RAM
6.06 GB Active RAM
809 MB Inactive RAM
1.66 GB Wired RAM
1.87 GB Page-ins
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Diagnostics Information: ℹ️
Dec 11, 2014, 09:38:41 AM iMovie_2014-12-11-093841_[redacted]s-MacBook.hang
Dec 11, 2014, 12:04:08 PM Self test - passed1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx ' ' 879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne 'Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|NVDA\(|pagin|pci pa|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* 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kernel -k Message CSeq 'n Cause: -' " );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Mid 2012 Macbook Pro 15" Crashing
My Macbook is out of warranty fyi
My macbook pro mid 2012 is freezing so that I have to do a hard restart. When I first got it I put ram that was the wrong speed in it, so it was messed up for a while and froze a lot. Now I have 16GB ram that is right for it that is passing the tests I put it to. I reinstalled Mavericks about 3 weeks ago and it's been working fine, except now it's freezing when I play Borderlands 2 through Steam(lowest settings). Not just the game, but the entire computer. Any idea what this could be? Or is it hardware related and should I start looking to sell it and get a new computer? Thanks for any help you can give.
What I've Tried So Far (in order, kind of):
1. Changed the ram to 8GB 1333mhz - computer started freezing after that
2. Took it to the Apple store to get it checked out - they told me it was the ram
3. I changed the ram back to 4GB 1600mhz - froze worse than before
4. Bought and put in 16GB 1600mhz - ran fine for a time, then started again
5. Took it back to the Apple store - Didn't reproduce the results
6. Uninstalled all games - didn't change anything
7. Reinstalled OS X Mavericks - Ran fine for a little while, now freezing during games again.
8. Ran Apple Hardware Test multiple times during all this, it would start and then freeze around 8 minutes in.
9. Booted in Internet Recovery mode - froze every time and gives me error code -3404D now, which I can't find any information about online.
10. Ran MemTest through Rember multiple times. Before reinstalling OS X it froze every time, now my ram passes every time.
11. Checked Activity Monitor, and ran EtreCheck - I'll post the results below, but everything seems normal to me.
12. Checked memory usage while playing Borderlands 2 (windowed, lowest settings still) the game was using about 1GB of ram, then my computer froze after playing for about 2 minutes.
13. Also I've taken my ram out and cleaned everything, including fans multiple times throughout this ordeal. My computer would get pretty hot at one point, and I thought it was overheating and maybe disconnecting some solder, so I used to turn it on its side and put a fan on it to cool it down and it would finally restart, but that was before reinstalling OS X and it hasn't been getting that hot recently.
14. Reset the NVRAM - not sure if this has helped, it hasn't crashed since
EtreCheck Results as of right now:
EtreCheck version: 1.9.15 (52)
Report generated August 27, 2014 at 11:06:56 AM EDT
Hardware Information: ?
MacBook Pro (15-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4 cores
16 GB RAM
Video Information: ?
Intel HD Graphics 4000 - VRAM: (null)
Color LCD 1440 x 900
NVIDIA GeForce GT 650M - VRAM: 512 MB
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 1:14:7
Disk Information: ?
APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (395.43 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS31N
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Microsoft Basic Optical Mouse
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Configuration files: ?
/etc/hosts - Count: 6
Gatekeeper: ?
Anywhere
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
Launch Agents: ?
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
User Launch Agents: ?
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.spotify.webhelper.plist Support
[loaded] com.valvesoftware.steamclean.plist Support
User Login Items: ?
iTunesHelper
TuneupMyMac
Google Drive
Internet Plug-ins: ?
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support
FlashPlayer-10.6: Version: 14.0.0.176 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 14.0.0.176 - SDK 10.6 Support
AdobePDFViewer: Version: 10.1.1 Support
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.0.0 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 67 Check version
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Flash Player Support
Java Support
MusicManager Support
Time Machine: ?
Time Machine not configured!
Top Processes by CPU: ?
22% firefox
4% WindowServer
2% hidd
1% fontd
0% mds
Top Processes by Memory: ?
573 MB firefox
115 MB installd
82 MB mds_stores
82 MB Finder
82 MB WindowServer
Virtual Memory Information: ?
11.57 GB Free RAM
2.21 GB Active RAM
1.13 GB Inactive RAM
1.08 GB Wired RAM
360 MB Page-ins
0 B Page-outs
Let me end by saying thank you in advance. I take pretty great care of this computer (besides mistakenly installing the wrong ram) and physically it is in great condition. I appreciate any help.
MacBook Pro (15-inch, Mid 2012), OS X Mavericks 10.9.4
MacBook Pro, OS X Mavericks (10.9.4), mid 2012I can get into to recovery partition, I have tried that and I verified my disc. It said everything was good with my boot disc. I cannot get into Internet Recovery Mode to do the AHT, every time it freezes or gives me the error code:
Apple.com/support -3403D
I have Corsair Ram installed from what I can gather, here are the specs:
Memory Slots:
ECC: Disabled
Upgradeable Memory: Yes
BANK 0/DIMM0:
Size: 8 GB
Type: DDR3
Speed: 1600 MHz
Status: OK
Manufacturer: 0x029E
Part Number: 0x434D5358384758334D314131363030433130
Serial Number: -
BANK 1/DIMM0:
Size: 8 GB
Type: DDR3
Speed: 1600 MHz
Status: OK
Manufacturer: 0x029E
Part Number: 0x434D5358384758334D314131363030433130
Serial Number: -
The other day I also got this error when I was booting up:
and here's a picture of what it did when it froze yesterday, it doesn't do it all the time, but I'm wondering if it's the GPU? -
InDesign crashing on startup with upgrade to Yosemite -only on main admin user- MacBook Pro 2011
Hi, I have been reading forums about similar issue but not able to solve my issue.
1.) Installed Yosemite 1x
2.) Indesign CS5 crashed on Launch (Photoshop and Illustrator opened fine)
a.) So I upgraded to CC
3.) Indesign CC also crashed on launch(Photoshop and Illustrator opened fine)
4.) Spent hours on chat support with Adobe -
a.) They cleared out many old files (preferences etc) -
b.) We uninstalled Adobe CC and used the Adobe CC Cleaner tool and Re-installed. Still did not open.
5.) Tried to open InDesign CC in newly created second admin User account. Opened fine!
a.) So it is only crashing in my main user account.
b.) Adobe determined they could not help me and told me I had to contact apple support (have not done yet)
6.) Re-installed Yosemite from thumb drive I had created as installer- seemed to install fine and fixed a minor problem I have had with Mac Mail.
What do I need to do? Is there some way to clean up the User account so this will open?
Process: Adobe InDesign CC 2014 [1071]
Path: /Applications/Adobe InDesign CC 2014/Adobe InDesign CC 2014.app/Contents/MacOS/Adobe InDesign CC 2014
Identifier: com.adobe.InDesign
Version: 10.2.0.69 (10200)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe InDesign CC 2014 [1071]
User ID: 501
Date/Time: 2015-02-14 09:32:28.084 -0600
OS Version: Mac OS X 10.10.2 (14C109)
Report Version: 11
Anonymous UUID: 9B44E1D7-7023-5BF9-B38A-41FA98DB31F6
Sleep/Wake UUID: FEAE9EBA-5ACD-4B53-9AE0-78443AD6FAC3
Time Awake Since Boot: 2900 seconds
Time Since Wake: 1800 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called
*** error for object 0x600000017910: Invalid pointer dequeued from free list
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff92def286 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff886ecb53 abort + 129
2 libsystem_malloc.dylib 0x00007fff88795f3c nanozone_error + 524
3 libsystem_malloc.dylib 0x00007fff88783a5c _nano_malloc_check_clear + 370
4 libsystem_malloc.dylib 0x00007fff887838cc nano_malloc + 35
5 libsystem_malloc.dylib 0x00007fff88783877 malloc_zone_malloc + 71
6 libsystem_malloc.dylib 0x00007fff88782395 malloc + 42
7 libc++abi.dylib 0x00007fff8db8223e operator new(unsigned long) + 30
8 PMRuntime.dylib 0x000000010b4c8936 0x10b4c6000 + 10550
9 PMRuntime.dylib 0x000000010b4c8a1f 0x10b4c6000 + 10783
10 PublicLib.dylib 0x000000010b11647e CStyleGroupHierarchy::CStyleGroupHierarchy(IPMUnknown*) + 78
11 com.adobe.InDesign.Text 0x000000011ec08c56 0x11e9bd000 + 2407510
12 ObjectModelLib.dylib 0x000000010e374608 0x10e36c000 + 34312
13 ObjectModelLib.dylib 0x000000010e36e424 0x10e36c000 + 9252
14 ObjectModelLib.dylib 0x000000010e3a091e 0x10e36c000 + 215326
15 DataBaseLib.dylib 0x000000010e2f4a0e 0x10e2f0000 + 18958
16 PublicLib.dylib 0x000000010b1188c4 CStyleGroupManager::GetRootHierarchy() const + 244
17 PublicLib.dylib 0x000000010b118ba1 CStyleGroupManager::FindByName(PMString const&, IStyleGroupManager::StyleNameMatch*) const + 257
18 com.adobe.InDesign.Text 0x000000011ebc70bb 0x11e9bd000 + 2138299
19 com.adobe.InDesign.Text 0x000000011ebc5e53 0x11e9bd000 + 2133587
20 com.adobe.InDesign.Text 0x000000011ebc5c57 0x11e9bd000 + 2133079
21 com.adobe.InDesign.Text 0x000000011ea0c6b8 0x11e9bd000 + 325304
22 com.adobe.InDesign.AppFramework 0x000000011868ef4d 0x118662000 + 184141
23 com.adobe.InDesign.AppFramework 0x000000011868f359 0x118662000 + 185177
24 com.adobe.InDesign.BNCore 0x00000001193cec0e 0x1193ac000 + 142350
25 com.adobe.InDesign.AppFramework 0x000000011868ef4d 0x118662000 + 184141
26 com.adobe.InDesign.AppFramework 0x000000011868f2e5 0x118662000 + 185061
27 PublicLib.dylib 0x000000010af039f1 CDataExchangeController::RunNewScrapResponders() + 465
28 PublicLib.dylib 0x000000010af03635 CDataExchangeController::InitializeScrap() + 1301
29 PublicLib.dylib 0x000000010af030d7 CDataExchangeController::Initialize() + 39
30 com.adobe.InDesign.Text Walker 0x000000011e6ed9af 0x11e6e4000 + 39343
31 com.adobe.InDesign.Text Walker 0x000000011e72a7ef 0x11e6e4000 + 288751
32 com.adobe.InDesign.AppFramework 0x00000001186b76fd 0x118662000 + 349949
33 ObjectModelLib.dylib 0x000000010e38d10c 0x10e36c000 + 135436
34 ObjectModelLib.dylib 0x000000010e3a038b 0x10e36c000 + 213899
35 ObjectModelLib.dylib 0x000000010e39b489 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 6713
36 com.adobe.InDesign 0x0000000109a8e69e main + 94
37 com.adobe.InDesign 0x0000000109a8e5d4 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff92df0232 kevent64 + 10
1 libdispatch.dylib 0x00007fff85f0ba6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff92def94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9031640d start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff92def94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9031640d start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff92def94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9031640d start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff92dea4de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff92de964f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff94291b34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff94290ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff94290858 CFRunLoopRunSpecific + 296
5 IMSLib.dylib 0x000000012090fdda 0x12090b000 + 19930
6 IMSLib.dylib 0x0000000120910590 0x12090b000 + 21904
7 IMSLib.dylib 0x00000001209213d9 0x12090b000 + 91097
8 IMSLib.dylib 0x0000000120920925 0x12090b000 + 88357
9 IMSLib.dylib 0x00000001209321ed 0x12090b000 + 160237
10 IMSLib.dylib 0x0000000120928098 0x12090b000 + 118936
11 IMSLib.dylib 0x00000001209178c4 0x12090b000 + 51396
12 libsystem_pthread.dylib 0x00007fff90318268 _pthread_body + 131
13 libsystem_pthread.dylib 0x00007fff903181e5 _pthread_start + 176
14 libsystem_pthread.dylib 0x00007fff9031641d thread_start + 13
Thread 6:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff92dea4de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff92de964f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff94291b34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff94290ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff94290858 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff8e252c80 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff928ca90a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff90318268 _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff903181e5 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff9031641d thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff92def94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9031640d start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff92dea4de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff92de964f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff94291b34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff94290ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff94290858 CFRunLoopRunSpecific + 296
5 IMSLib.dylib 0x000000012090fdda 0x12090b000 + 19930
6 IMSLib.dylib 0x0000000120910590 0x12090b000 + 21904
7 IMSLib.dylib 0x00000001209213d9 0x12090b000 + 91097
8 IMSLib.dylib 0x0000000120920925 0x12090b000 + 88357
9 IMSLib.dylib 0x00000001209321ed 0x12090b000 + 160237
10 IMSLib.dylib 0x0000000120928098 0x12090b000 + 118936
11 IMSLib.dylib 0x00000001209178c4 0x12090b000 + 51396
12 libsystem_pthread.dylib 0x00007fff90318268 _pthread_body + 131
13 libsystem_pthread.dylib 0x00007fff903181e5 _pthread_start + 176
14 libsystem_pthread.dylib 0x00007fff9031641d thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff92dea4de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff92de964f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff94291b34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff94290ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff94290858 CFRunLoopRunSpecific + 296
5 IMSLib.dylib 0x000000012090fdda 0x12090b000 + 19930
6 IMSLib.dylib 0x0000000120910590 0x12090b000 + 21904
7 IMSLib.dylib 0x00000001209213d9 0x12090b000 + 91097
8 IMSLib.dylib 0x0000000120920925 0x12090b000 + 88357
9 IMSLib.dylib 0x00000001209321ed 0x12090b000 + 160237
10 IMSLib.dylib 0x0000000120928098 0x12090b000 + 118936
11 IMSLib.dylib 0x00000001209178c4 0x12090b000 + 51396
12 libsystem_pthread.dylib 0x00007fff90318268 _pthread_body + 131
13 libsystem_pthread.dylib 0x00007fff903181e5 _pthread_start + 176
14 libsystem_pthread.dylib 0x00007fff9031641d thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff92dea4de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff92de964f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff94291b34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff94290ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff94290858 CFRunLoopRunSpecific + 296
5 IMSLib.dylib 0x000000012090fdda 0x12090b000 + 19930
6 IMSLib.dylib 0x0000000120910590 0x12090b000 + 21904
7 IMSLib.dylib 0x00000001209213d9 0x12090b000 + 91097
8 IMSLib.dylib 0x0000000120920925 0x12090b000 + 88357
9 IMSLib.dylib 0x00000001209321ed 0x12090b000 + 160237
10 IMSLib.dylib 0x0000000120928098 0x12090b000 + 118936
11 IMSLib.dylib 0x00000001209178c4 0x12090b000 + 51396
12 libsystem_pthread.dylib 0x00007fff90318268 _pthread_body + 131
13 libsystem_pthread.dylib 0x00007fff903181e5 _pthread_start + 176
14 libsystem_pthread.dylib 0x00007fff9031641d thread_start + 13
Thread 11:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff92def3fa __select + 10
1 libsystem_pthread.dylib 0x00007fff90318268 _pthread_body + 131
2 libsystem_pthread.dylib 0x00007fff903181e5 _pthread_start + 176
3 libsystem_pthread.dylib 0x00007fff9031641d thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff92def94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9031640d start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff56171068 rdx: 0x0000000000000000
rdi: 0x000000000000130f rsi: 0x0000000000000006 rbp: 0x00007fff56171090 rsp: 0x00007fff56171068
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x0000000000000001 r13: 0x0000600000017910 r14: 0x00007fff76d52300 r15: 0x000000010e454000
rip: 0x00007fff92def286 rfl: 0x0000000000000206 cr2: 0x00007fff75bbafd8
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
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0x1142c6000 - 0x1142c8ff7 +com.adobe.InDesign.SimpleTextImportFilter (10.2.0.69 - 0) <363FD451-9852-37F5-8840-67799AC42CF7> /Applications/Adobe InDesign CC 2014/*/SimpleTextImportFilter
0x1142ce000 - 0x1143a1ff7 +com.adobe.InDesign.Tagged Text Attributes (10.2.0.69 - 0) <5E22E95F-D546-320F-A1A7-00D227041875> /Applications/Adobe InDesign CC 2014/*/Tagged Text Attributes
0x1143cf000 - 0x1143dbff7 +com.adobe.InDesign.Tagged Text Filters UI (10.2.0.69 - 0) <B8564966-E746-31F7-A9C5-68625055041E> /Applications/Adobe InDesign CC 2014/*/Tagged Text Filters UI
0x1143e5000 - 0x114490ff7 +com.adobe.InDesign.Tagged Text Filters (10.2.0.69 - 0) <4D676A3C-2B90-3094-8EA4-61F63FAE7B56> /Applications/Adobe InDesign CC 2014/*/Tagged Text Filters
0x1144a5000 - 0x1144b2fff +com.adobe.InDesign.Clipping Path Dialog (10.2.0.69 - 0) <A920534E-0A9C-383E-B99A-6E87B9FC1708> /Applications/Adobe InDesign CC 2014/*/Clipping Path Dialog
0x1144c3000 - 0x114506fff +com.adobe.InDesign.Color Management UI (10.2.0.69 - 0) <DC756A82-D5FE-3C0A-9C37-338BD9E882A4> /Applications/Adobe InDesign CC 2014/*/Color Management UI
0x114515000 - 0x114592fff +com.adobe.InDesign.Color Picker Panel (10.2.0.69 - 0) <E5800A6E-F219-3D72-8A7B-9296E9D413C9> /Applications/Adobe InDesign CC 2014/*/Color Picker Panel
0x1145ba000 - 0x1147d6fff +com.adobe.InDesign.Digital Publishing (10.0.10.32 - 0) <6B56F2F7-83DD-36CC-809F-AB035A0B0E63> /Applications/Adobe InDesign CC 2014/*/Digital Publishing
0x11495e000 - 0x11496cff7 +com.adobe.boost_filesystem.framework (7.0.849323 - 7.0.849323.0) <755D82FC-3338-3609-A077-3D8989A10AD0> /Applications/Adobe InDesign CC 2014/Adobe InDesign CC 2014.app/Contents/Frameworks/boost_filesystem.framework/Versions/A/boost_filesy stem
0x114978000 - 0x1149b0fef +libcurl.4.dylib (7) <FA1D87DC-8CBC-3645-8ADA-D974B6EDED53> /Applications/Adobe InDesign CC 2014/*/libcurl.4.dylib
0x1149bb000 - 0x114a3cff7 +com.adobe.InDesign.DynamicDocumentsUI (10.2.0.69 - 0) <53703CB1-69AE-3AFC-A8EE-E440458F45C2> /Applications/Adobe InDesign CC 2014/*/DynamicDocumentsUI
0x114a62000 - 0x114a7eff7 +com.adobe.InDesign.EPS UI (10.2.0.69 - 0) <532A7C80-096F-38B8-8EA0-C75B223030F2> /Applications/Adobe InDesign CC 2014/*/EPS UI
0x114a8e000 - 0x114a99ff7 +com.adobe.InDesign.Generic Style Editor (10.2.0.69 - 0) <F986779A-4DCC-3076-B05C-DB49E0DADFAA> /Applications/Adobe InDesign CC 2014/*/Generic Style Editor
0x114aa7000 - 0x114adeff7 +com.adobe.InDesign.Gradient Panel (10.2.0.69 - 0) <22BFDFE1-B79A-318A-95A2-2FE33E14283E> /Applications/Adobe InDesign CC 2014/*/Gradient Panel
0x114af5000 - 0x114baafff +com.adobe.InDesign.Graphic Panels (10.2.0.69 - 0) <0F545114-55AB-323D-A608-224A3C75D0D8> /Applications/Adobe InDesign CC 2014/*/Graphic Panels
0x114bd4000 - 0x114bdcfff +com.adobe.InDesign.JPEG Export UI (10.2.0.69 - 0) <4FFDC0C4-FA37-3BBD-B336-B4E79CE24E47> /Applications/Adobe InDesign CC 2014/*/JPEG Export UI
0x114be4000 - 0x114bfffff +com.adobe.InDesign.JPEG Export (10.2.0.69 - 0) <31E893D9-2F4F-3708-B647-CE71DE69BC9E> /Applications/Adobe InDesign CC 2014/*/JPEG Export
0x114c10000 - 0x114c62fff +com.adobe.InDesign.Output Preview (10.2.0.69 - 0) <AB8571CD-EC2C-30AE-9208-847D28AB68B2> /Applications/Adobe InDesign CC 2014/*/Output Preview
0x114c7c000 - 0x114c93fff +com.adobe.InDesign.OutputMiscUI (10.2.0.69 - 0) <1F5C8725-61D9-395E-A131-C8540F6CA968> /Applications/Adobe InDesign CC 2014/*/OutputMiscUI
0x114ca5000 - 0x114d26fff +com.adobe.InDesign.PDF UI (10.2.0.69 - 0) <3DE53A73-53E0-37F7-A20F-A8A22123B14A> /Applications/Adobe InDesign CC 2014/*/PDF UI
0x114d49000 - 0x114dfdfff +com.adobe.AdobeXMPCore (Adobe XMP Core 5.6 -c 14 - 79.156797) <B92343BD-6092-397F-A805-4649556DD7E2> /Applications/Adobe InDesign CC 2014/Adobe InDesign CC 2014.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x114e25000 - 0x114e3bfff +com.adobe.InDesign.Printer Styles (10.2.0.69 - 0) <EED5FE1E-5785-3A39-AEB5-A30CBE7B2D2C> /Applications/Adobe InDesign CC 2014/*/Printer Styles
0x114e49000 - 0x114f27ff7 +com.adobe.InDesign.PrintUI (10.2.0.69 - 0) <801FB86B-C156-31B4-BF01-32913FB36516> /Applications/Adobe InDesign CC 2014/*/PrintUI
0x114f51000 - 0x115026ff7 +com.adobe.InDesign.Swatches Panel (10.2.0.69 - 0) <F2B30D31-F6E8-3AB3-9980-A15BF21EBCDB> /Applications/Adobe InDesign CC 2014/*/Swatches Panel
0x11505f000 - 0x11510dff7 +com.adobe.InDesign.Transparency UI (10.2.0.69 - 0) <C43AA6A5-1F0D-302B-8F92-497B0A4B4EF8> /Applications/Adobe InDesign CC 2014/*/Transparency UI
0x115140000 - 0x1151a3fff +com.adobe.InDesign.Assignment UI (10.2.0.69 - 0) <36E423A1-266E-3EAE-84E9-42AF66BB7E07> /Applications/Adobe InDesign CC 2014/*/Assignment UI
0x1151c5000 - 0x1151e8fff +com.adobe.InDesign.InCopy Bridge UI (10.2.0.69 - 0) <96BEE7FE-F933-31A1-A5C1-6225CA68D848> /Applications/Adobe InDesign CC 2014/*/InCopy Bridge UI
0x1151f6000 - 0x115234fff +com.adobe.InDesign.InCopy Bridge (10.2.0.69 - 0) <4A39860E-6F43-3216-9CE8-C31BC13AA5A6> /Applications/Adobe InDesign CC 2014/*/InCopy Bridge
0x115244000 - 0x11524cfff +com.adobe.InDesign.InCopyWorkflow UI (10.2.0.69 - 0) <C8FF43E1-3729-35FE-B89A-367761253590> /Applications/Adobe InDesign CC 2014/*/InCopyWorkflow UI
0x115256000 - 0x1152abfff +com.adobe.InDesign.Note (10.2.0.69 - 0) <40DE9A9D-9365-32B0-B973-D09792756C73> /Applications/Adobe InDesign CC 2014/*/Note
0x1152ca000 - 0x1152d5fff +com.adobe.InDesign.NotePref (10.2.0.69 - 0) <02E02E1D-B03F-373D-A541-F26D76529CBA> /Applications/Adobe InDesign CC 2014/*/NotePref
0x1152e3000 - 0x1152e8fff +com.adobe.InDesign.Username UI (10.2.0.69 - 0) <6F54DE72-6941-353C-926D-4018815AF2F8> /Applications/Adobe InDesign CC 2014/*/Username UI
0x1152f1000 - 0x115392ff7 +com.adobe.InDesign.ButtonUI (10.2.0.69 - 0) <F4CAE504-B601-35CD-9E16-D8003F09451C> /Applications/Adobe InDesign CC 2014/*/ButtonUI
0x1153c1000 - 0x1153eaff7 +com.adobe.InDesign.MediaUI (10.2.0.69 - 0) <59A54691-F1B7-3B02-82A3-0479283D3C61> /Applications/Adobe InDesign CC 2014/*/MediaUI
0x1153ff000 - 0x11540efff +com.adobe.InDesign.Alignment Panel (10.2.0.69 - 0) <14F2D03C-9317-356A-830E-305287A359BE> /Applications/Adobe InDesign CC 2014/*/Alignment Panel
0x115416000 - 0x115467ff7 +com.adobe.InDesign.Asset Library Panel (10.2.0.69 - 0) <3BB85DC5-B703-36DE-9F20-0150A31E6523> /Applications/Adobe InDesign CC 2014/*/Asset Library Panel
0x11548d000 - 0x1155fafff +libtypekitC4Release.dylib (1) <0EA13282-E704-3125-8C33-29A80484E1E0> /Applications/Adobe InDesign CC 2014/Adobe InDesign CC 2014.app/Contents/MacOS/libtypekitC4Release.dylib
0x115617000 - 0x115685fff +com.adobe.InDesign.Asset PubLibrary (10.2.0.69 - 0) <D61F618D-4071-3320-86DD-B4CD4C168558> /Applications/Adobe InDesign CC 2014/*/Asset PubLibrary
0x1156a3000 - 0x1156f1ff7 +com.adobe.InDesign.Book Panel (10.2.0.69 - 0) <69A2C302-9AC7-3C43-AA64-C75026167EB7> /Applications/Adobe InDesign CC 2014/*/Book Panel
0x115714000 - 0x115730fff +com.adobe.InDesign.Bookmark Panel (10.2.0.69 - 0) <02C404F5-90F2-3B1E-BFCA-243A75BB458D> /Applications/Adobe InDesign CC 2014/*/Bookmark Panel
0x115746000 - 0x11577cff7 +com.adobe.InDesign.ContentDropper Tool (10.2.0.69 - 0) <E55DCC63-45CF-3343-8577-91756742C5E8> /Applications/Adobe InDesign CC 2014/*/ContentDropper Tool
0x11579a000 - 0x1157dfff7 +com.adobe.InDesign.Control Panel (10.2.0.69 - 0) <BC4D719E-F8A5-35D0-8629-C57B71E2B0D3> /Applications/Adobe InDesign CC 2014/*/Control Panel
0x1157fc000 - 0x115806ff7 +com.adobe.InDesign.Create Guides Dialog (10.2.0.69 - 0) <E27099A1-CB67-3D0B-AF24-6CC1E16BCFC3> /Applications/Adobe InDesign CC 2014/*/Create Guides Dialog
0x115810000 - 0x1158b4ff7 +com.adobe.InDesign.Eyedropper Tool (10.2.0.69 - 0) <42F8BE0D-CC5B-3E5C-828A-6E29065BC9CD> /Applications/Adobe InDesign CC 2014/*/Eyedropper Tool
0x1158dc000 - 0x115981fff +com.adobe.InDesign.Hyperlinks Panel (10.2.0.69 - 0) <6649FA48-C6D5-33B4-B27D-052C24FE1DEE> /Applications/Adobe InDesign CC 2014/*/Hyperlinks Panel
0x1159aa000 - 0x115a40fff +com.adobe.InDesign.Index Panel (10.2.0.69 - 0) <7B8DCBFB-89EA-3365-B4BA-A148958ABC5D> /Applications/Adobe InDesign CC 2014/*/Index Panel
0x115a60000 - 0x115a6cff7 +unihan (1) <E859A35E-8EC1-3CA9-9758-95EC69D4EC5D> /Applications/Adobe InDesign CC 2014/Adobe InDesign CC 2014.app/Contents/Frameworks/unihan.framework/Versions/A/unihan
0x115a75000 - 0x115addfff +com.adobe.InDesign.Info Panel (10.2.0.69 - 0) <BA356828-72D3-3548-9ECF-EFBF6C27F586> /Applications/Adobe InDesign CC 2014/*/Info Panel
0x115af5000 - 0x115bb9fff +com.adobe.InDesign.Knowledge Base (10.2.0.69 - 0) <203F165C-21B7-317A-822F-5C0F7AA29ACA> /Applications/Adobe InDesign CC 2014/*/Knowledge Base
0x115bc3000 - 0x115c14ff7 +com.adobe.InDesign.Layers Panel (10.2.0.69 - 0) <13221984-D382-37EA-8138-E95EBD541AEC> /Applications/Adobe InDesign CC 2014/*/Layers Panel
0x115c36000 - 0x115c3aff7 +com.adobe.InDesign.Layout Adjustment Panel (10.2.0.69 - 0) <7D4F1BEF-6D13-361F-A8DD-E966ACF9C98B> /Applications/Adobe InDesign CC 2014/*/Layout Adjustment Panel
0x115c42000 - 0x115c61ff7 +com.adobe.InDesign.Layout Adjustment (10.2.0.69 - 0) <E4AA1550-A45C-3D49-ADE5-463D191B20BD> /Applications/Adobe InDesign CC 2014/*/Layout Adjustment
0x115c6f000 - 0x115cbafff +com.adobe.InDesign.Links UI (10.2.0.69 - 0) <3C6322F0-B545-38B8-9AE7-8B8D3B8C4E39> /Applications/Adobe InDesign CC 2014/*/Links UI
0x115cdb000 - 0x115d7fff7 +com.adobe.InDesign.ObjectStylesUI (10.2.0.69 - 0) <27A8E7E8-D7F5-34F1-BAD7-498B8AAB0BAD> /Applications/Adobe InDesign CC 2014/*/ObjectStylesUI
0x115daf000 - 0x115dd4ff7 +com.adobe.InDesign.Page Setup Dialog (10.2.0.69 - 0) <E55E2B70-5BC8-3BEA-8268-8941DCFAC995> /Applications/Adobe InDesign CC 2014/*/Page Setup Dialog
0x115de1000 - 0x115ea4fff +com.adobe.InDesign.Pages Panel (10.2.0.69 - 0) <019B5AA2-A479-3932-8346-0F3DE949829F> /Applications/Adobe InDesign CC 2014/*/Pages Panel
0x115ed4000 - 0x115ee2fff +com.adobe.InDesign.Sections UI (10.2.0.69 - 0) <25EDB01D-0568-3712-BD74-A264CF9977B2> /Applications/Adobe InDesign CC 2014/*/Sections UI
0x115eec000 - 0x115ef6fff +com.adobe.InDesign.StepRepeat (10.2.0.69 - 0) <0CC1E061-43CE-3384-B501-5606906E3EF9> /Applications/Adobe InDesign CC 2014/*/StepRepeat
0x115f02000 - 0x115f40fff +com.adobe.InDesign.Text Wrap Panel (10.2.0.69 - 0) <62FEF8BC-2D22-36DA-9031-E2A55BB2EA0E> /Applications/Adobe InDesign CC 2014/*/Text Wrap Panel
0x115f59000 - 0x115f9bff7 +com.adobe.InDesign.TOC UI Dialog (10.2.0.69 - 0) <052B396B-EA99-37DD-8839-75EF96756D8A> /Applications/Adobe InDesign CC 2014/*/TOC UI Dialog
0x115fb4000 - 0x115ff1fff +com.adobe.InDesign.Transform Panel (10.2.0.69 - 0) <6314C555-0202-3665-A1F9-904A49D25EAE> /Applications/Adobe InDesign CC 2014/*/Transform Panel
0x116007000 - 0x116022ff7 +com.adobe.InDesign.Image Import UI (10.2.0.69 - 0) <232BE0E9-EA90-38E1-BBFF-B93045D9580C> /Applications/Adobe InDesign CC 2014/*/Image Import UI
0x116034000 - 0x116049ff7 +com.adobe.InDesign.Scotch Rules (10.2.0.69 - 0) <4CDFAE81-0ADE-3C0A-95EF-1208F11A0B70> /Applications/Adobe InDesign CC 2014/*/Scotch Rules
0x116054000 - 0x1160b8ff7 +com.adobe.InDesign.BNUI (10.2.0.69 - 0) <5993DE44-8Try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear and again when you log in. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don’t do them all at once.
Safe Mode - Mavericks also Yosemite
If it works in the Safe Mode, reboot and test. If it still doesn't work, try running this program and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read.
Etrecheck – System Information -
Anonymous UUID:
9C671066-2BC8-E27B-D3A4-D412BE7EE736
Thu Jun 12 14:58:27 2014
panic(cpu 7 caller 0xffffff8009adbf5e): Kernel trap at 0xffffff8009ad0c2f, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x000000002a6696f0, CR3: 0x000000000569b072, CR4: 0x00000000001606e0
RAX: 0x0000003a003a5000, RBX: 0x00000000000000bc, RCX: 0xffffff802d5978a0, RDX: 0x0000000000000000
RSP: 0xffffff81ffbe36a0, RBP: 0xffffff81ffbe36f0, RSI: 0xffffff81ffbe373f, RDI: 0x000000002a6696f0
R8: 0x000000000000001f, R9: 0x000000000000003a, R10: 0x0000000000002000, R11: 0x0000000000000054
R12: 0xffffff802df33016, R13: 0x000000000000005e, R14: 0xffffff81ffbe3720, R15: 0x000000008a3009e3
RFL: 0x0000000000010206, RIP: 0xffffff8009ad0c2f, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x000000002a6696f0, Error code: 0x0000000000000000, Fault CPU: 0x7
Backtrace (CPU 7), Frame : Return Address
0xffffff81ffbe3330 : 0xffffff8009a22fa9
0xffffff81ffbe33b0 : 0xffffff8009adbf5e
0xffffff81ffbe3580 : 0xffffff8009af3456
0xffffff81ffbe35a0 : 0xffffff8009ad0c2f
0xffffff81ffbe36f0 : 0xffffff8009d59cc7
0xffffff81ffbe37d0 : 0xffffff8009d5dddf
0xffffff81ffbe3940 : 0xffffff8009d91ad5
0xffffff81ffbe3a20 : 0xffffff8009d5d878
0xffffff81ffbe3bb0 : 0xffffff8009d56b4f
0xffffff81ffbe3da0 : 0xffffff8009bff9ec
0xffffff81ffbe3e50 : 0xffffff8009bed716
0xffffff81ffbe3f50 : 0xffffff8009e40653
0xffffff81ffbe3fb0 : 0xffffff8009af3c56
BSD process name corresponding to current thread: Finder
Mac OS version:
13D65
Kernel version:
Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64
Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E
Kernel slide:
0x0000000009800000
Kernel text base: 0xffffff8009a00000
System model name: MacBookPro9,1 (Mac-4B7AC7E43945597E)
System uptime in nanoseconds: 2181678285632
last loaded kext at 1832834109366: com.apple.driver.AppleIntelMCEReporter
104 (addr 0xffffff7f8bea9000, size 49152)
last unloaded kext at 334019743612: com.apple.filesystems.msdosfs
1.9 (addr 0xffffff7f8bea9000, size 57344)
loaded kexts:
com.avg.Antivirus.OnAccess.kext
14.0
com.apple.driver.AppleIntelMCEReporter
104
com.apple.driver.AudioAUUC
1.60
com.apple.driver.AppleHWSensor
1.9.5d0
com.apple.filesystems.ntfs
3.11
com.apple.driver.AGPM
100.14.15
com.apple.driver.X86PlatformShim
1.0.0
com.apple.filesystems.autofs
3.0
com.apple.iokit.IOBluetoothSerialManager
4.2.4f1
com.apple.driver.AppleMikeyHIDDriver
124
com.apple.driver.AppleMikeyDriver
2.6.1f2
com.apple.driver.AppleUpstreamUserClient
3.5.13
com.apple.iokit.IOUserEthernet
1.0.0d1
com.apple.GeForce
8.2.6
com.apple.driver.AppleHDA
2.6.1f2
com.apple.Dont_Steal_Mac_OS_X
7.0.0
com.apple.driver.AppleIntelHD4000Graphics
8.2.6
com.apple.driver.AppleHWAccess
1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport
4.2.4f1
com.apple.driver.AppleLPC
1.7.0
com.apple.driver.AppleMCCSControl
1.1.12
com.apple.driver.SMCMotionSensor
3.0.4d1
com.apple.driver.AppleSMCPDRC
1.0.0
com.apple.driver.AppleSMCLMU
2.0.4d1
com.apple.driver.AppleIntelFramebufferCapri
8.2.6
com.apple.driver.AppleMuxControl
3.5.26
com.apple.driver.AppleThunderboltIP
1.1.2
com.apple.driver.AppleUSBTCButtons
240.2
com.apple.driver.AppleIRController
325.7
com.apple.driver.AppleUSBTCKeyboard
240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless
1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib
1.0.0d1
com.apple.BootCache
35
com.apple.iokit.SCSITaskUserClient
3.6.6
com.apple.driver.XsanFilter
404
com.apple.iokit.IOAHCIBlockStorage
2.5.1
com.apple.driver.AppleUSBHub
666.4.0
com.apple.driver.AppleSDXC
1.5.2
com.apple.iokit.AppleBCM5701Ethernet
3.8.1b2
com.apple.driver.AppleFWOHCI
5.0.2
com.apple.driver.AirPort.Brcm4331
700.20.22
com.apple.driver.AppleAHCIPort
3.0.0
com.apple.driver.AppleUSBEHCI
660.4.0
com.apple.driver.AppleUSBXHCI
677.4.0
com.apple.driver.AppleSmartBatteryManager
161.0.0
com.apple.driver.AppleACPIButtons
2.0
com.apple.driver.AppleRTC
2.0
com.apple.driver.AppleHPET
1.8
com.apple.driver.AppleSMBIOS
2.1
com.apple.driver.AppleACPIEC
2.0
com.apple.driver.AppleAPIC
1.7
com.apple.driver.AppleIntelCPUPowerManagementClient
217.92.1
com.apple.nke.applicationfirewall
153
com.apple.security.quarantine
3
com.apple.driver.AppleIntelCPUPowerManagement
217.92.1
com.apple.kext.triggers
1.0
com.apple.iokit.IOSerialFamily
10.0.7
com.apple.iokit.IOBluetoothFamily
4.2.4f1
com.apple.iokit.IOAcceleratorFamily
98.20
com.apple.nvidia.driver.NVDAGK100Hal
8.2.6
com.apple.nvidia.driver.NVDAResman
8.2.6
com.apple.driver.DspFuncLib
2.6.1f2
com.apple.vecLib.kext
1.0.0
com.apple.iokit.IOAudioFamily
1.9.7fc2
com.apple.kext.OSvKernDSPLib
1.14
com.apple.iokit.IOSurface
91.1
com.apple.driver.AppleSMBusPCI
1.0.12d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport
4.2.4f1
com.apple.iokit.IOFireWireIP
2.2.6
com.apple.driver.X86PlatformPlugin
1.0.0
com.apple.driver.AppleSMBusController
1.0.11d1
com.apple.driver.IOPlatformPluginFamily
5.7.0d11
com.apple.iokit.IOAcceleratorFamily2
98.20
com.apple.AppleGraphicsDeviceControl
3.5.26
com.apple.driver.AppleSMC
3.1.8
com.apple.driver.AppleBacklightExpert
1.0.4
com.apple.iokit.IONDRVSupport
2.4.1
com.apple.driver.AppleGraphicsControl
3.5.26
com.apple.driver.AppleHDAController
2.6.1f2
com.apple.iokit.IOGraphicsFamily
2.4.1
com.apple.iokit.IOHDAFamily
2.6.1f2
com.apple.iokit.IOSCSIBlockCommandsDevice
3.6.6
com.apple.iokit.IOUSBMassStorageClass
3.6.0
com.apple.driver.AppleThunderboltDPInAdapter
3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily
3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter
1.4.5
com.apple.driver.AppleUSBMultitouch
240.9
com.apple.iokit.IOUSBHIDDriver
660.4.0
com.apple.driver.AppleUSBMergeNub
650.4.0
com.apple.driver.AppleUSBComposite
656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice
3.6.6
com.apple.iokit.IOBDStorageFamily
1.7
com.apple.iokit.IODVDStorageFamily
1.7.1
com.apple.iokit.IOCDStorageFamily
1.7.1
com.apple.iokit.IOAHCISerialATAPI
2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily
3.6.6
com.apple.driver.AppleThunderboltNHI
2.0.1
com.apple.iokit.IOThunderboltFamily
3.2.7
com.apple.iokit.IOEthernetAVBController
1.0.3b4
com.apple.driver.mDNSOffloadUserClient
1.0.1b5
com.apple.iokit.IOUSBUserClient
660.4.2
com.apple.iokit.IOFireWireFamily
4.5.5
com.apple.iokit.IO80211Family
630.35
com.apple.iokit.IONetworkingFamily
3.2
com.apple.iokit.IOAHCIFamily
2.6.5
com.apple.iokit.IOUSBFamily
677.4.0
com.apple.driver.AppleEFINVRAM
2.0
com.apple.driver.AppleEFIRuntime
2.0
com.apple.iokit.IOHIDFamily
2.0.0
com.apple.iokit.IOSMBusFamily
1.1
com.apple.security.sandbox
278.11
com.apple.kext.AppleMatch
1.0.0d1
com.apple.security.TMSafetyNet
7
com.apple.driver.AppleKeyStore
2
com.apple.driver.DiskImages
371.1
com.apple.iokit.IOStorageFamily
1.9
com.apple.iokit.IOReportFamily
23
com.apple.driver.AppleFDEKeyStore
28.30
com.apple.driver.AppleACPIPlatform
2.0
com.apple.iokit.IOPCIFamily
2.9
com.apple.iokit.IOACPIFamily
1.4
com.apple.kec.corecrypto
1.0
com.apple.kec.pthread
1
Model: MacBookPro9,1, BootROM MBP91.00D3.B08, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.1f175
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B545331473634485A2D314736453120
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B545331473634485A2D314736453120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.4f1 13674, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: HGST HTS541010A9E680, 1 TB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: Hub
USB Device: USB2.0 Hub
USB Device: USB to ATA/ATAPI bridge
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: IR Receiver
USB Device: Apple Internal Keyboard / Trackpad
USB Device: USB Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1
Here is what the report said about the crash. I have not been streeming any videos online or any thing else that is graph intense.
Here are my specks:
Intel i7 2.3
Maverick 10.9.3
Ram 16gb
hd 1tb
graphic Nvidia GeForce Gt 650m 512mbRestart your Mac after uninstalling the a/v software. A/V software is invasive and sometimes hard to uninstall.
If your Mac stil generates a kernel panic, backup your important data then reformat (erase) the disk and restore using OS X Recovery -
MacBook Pro Late 2011 - crash GPU
Hi,
I have had a graphic processor issue as we see at this link: http://www.youtube.com/watch?v=Abegn3viRA8.
AASP after detailed information about the crash, replaced logic board and display, but the "new" logic board have the same issue as we can see below.
I find that, if i open a png images about 2,4MB with 15000x12000 pixel this issue is constantly. (the issue is the same in external monitor)
Could this issue due because a file image is much large or it is a problem of Graphic Processor?
I've never seen anything like it.
If we want i can send the file to try.you probbably have the same graphic card issue as described here
https://discussions.apple.com/thread/4766577?start=0&tstart=0 -
MacBook Pro late 2011 crash after install 4GB ram
hi.,
im using Macbook Pro 13inch late 2011 i7, problems begin when i change my RAM to 4GB x 2,
the situation happen as per link:
http://www.youtube.com/watch?v=397oUWdcL3U
how to solve the issue.?
thanks..Not according to the RAM specs you posted.
Includes one 4GB module of 1333MHz DDR3 Desktop memory for select iMac's
Works with imac intel core i3/i5 21.5 inch and i5/i7 27 inch -
Crashing after return from screen saver. MacBook Air late 2011 Lion
Hi, hoping to get some help from this community. I have a late model 2011 MacBook air running the latest version of OS X Lion. The last few months I've had an issue with getting a complete black screen with the squarely ball rotating and otherwise very little response but I can move the mouse around. The last time this happened, I was actually able to three finger swipe between desktops, but otherwise the system was unresponsive. This swiping between desktops eventually stopped also. Alt-tab also work as long as I was switching between desktops. While I can still scroll the cursor around the only way out seems to be a hard reboot.
My configuration is fairly standard, however I do have office 2011 installed and also Lotus Notes. Both are at the latest level, however I do realize this might be part of the problem. I am also using a VPN connection into work however this is a normal set up through OS X.
I'm trying to narrow this down to root causes. Any thoughts?Boot into Internet Recovery (command-option-R at the startup chime) and try to repair the boot volume in Disk Utility. You will have to unlock the volume before you can do anything with it.
-
Yosemite System crash mid 2012 Macbook pro retina
Hi everyone ,
I installed Yosemite from 0 .
I have a macbook pro retina Mid 2012problem .
After approx. 6 hours of use the sound is choppy , Blocking stays..you can move the mouse and keyboard sometimes answers but I can not touch anything in OSx and I have no one to turn it off .
Prior to Mavericks had never happened to me and I'm pretty worried.
I have done the Apple Hardware Test and tells me that everything is correct.
and took about 15 days and yesterday I decided to install it from 0 and I just happened.
You know that it may be due ?
Thank you all in advanceHi everyone ,
I installed Yosemite from 0 .
I have a macbook pro retina Mid 2012problem .
After approx. 6 hours of use the sound is choppy , Blocking stays..you can move the mouse and keyboard sometimes answers but I can not touch anything in OSx and I have no one to turn it off .
Prior to Mavericks had never happened to me and I'm pretty worried.
I have done the Apple Hardware Test and tells me that everything is correct.
and took about 15 days and yesterday I decided to install it from 0 and I just happened.
You know that it may be due ?
Thank you all in advance -
Indesign crashes when exporting to pdf with .eps and .ai files placed
Hi everyone,
I have an Indesign file with 4 placed Illustrator .eps file placed. Whenever I try to export to pdf, it starts to export and then when it reaches a page with a .eps file on it, it hovers for a minute and then Indesign crashes. I decided to save these 4 .eps files as .ai files and replace them. Now when I export to pdf, it gets through the export and a pdf file is created but immediately after, Indesign crashes.
Is this a sign of corrupt .eps or .ai files or a corrupt Indesign file? All I know is that if I remove all the image files, then the ID file is fine, ie. it exports and ID doesn't crash.
Is there a way to test either .eps, .ai or Indesign files for corruption, and if they are corrupt is it possible to repair them?
Appreciate any help offered.You haven't said which version of Indesign you are using or other specs, but I would bet that you are using CS2 on an Intel Mac. CS2 runs under Rosetta on an Intel Mac, and I have found that memory problems are often the result of crashes like the ones you have described. My advice is to stay away from EPS files and use AI or PSD, especially if the file is a bitmap or photo. This has eliminated all the crashes that used to occur on my system. As far as the crashes after making PDF files, I don't have a solution other than restarting Indesign after exporting a PDF file or two at a time. The same Rosetta memory problem seems to mess it up for me. Mine would just exit from Indesign with no warning. Hope this helps.
Regards,
Len Swierski -
Adobe Acrobat InDesign Crashes with intel iMac
I have been having numerous InDesign crashes with no apparent pattern (sometimes it happens when I use key commands and other times it just shuts down). Any ideas/help? Thank you.
Hi!
Not sure which version of InDesign you are using; and some applications
had issues when they were not quite ready for use in both Intel and PPC
Macintosh computers. An older version may cause a problem in a new Mac.
There may be several things not quite right; but there are several things
that you failed to mention (best stated in forum linked below) and those
could be: model, processor, RAM installed, OS X version (10.5.x, etc.)
[Something as basic as using Disk Utility (see folder in apps) and choose
it to run "repair disk permissions" may help; but it may be more involved.]
The question you have may be better and more accurately addressed in
this Intel® iMac forum: http://discussions.apple.com/category.jspa?categoryID=189
Hopefully someone there more acquainted with these issues specific to
your hardware and the software you are attempting to use, has detailed ideas.
Best regards! -
Mid 2012 MBP, iphoto crashes when launched
Looking for help. My mid 2012 15" MBP will not load iphoto. iphoto crashes as soon as I run it. This happens everytime I try to use it. Computer just got new logic board and HD from apple. Everything else runs fine.
Etre Report:
Hardware Information:
MacBook Pro (15-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,1
1 2.6 GHz Intel Core i7 CPU: 4 cores
8 GB RAM
Video Information:
NVIDIA GeForce GT 650M - VRAM: 1024 MB
Intel HD Graphics 4000 - VRAM: 512 MB
System Software:
Mac OS X 10.7.5 (11G63b) - Uptime: 0 days 0:28:34
Disk Information:
APPLE HDD HTS541075A9E662 disk0 : (750.16 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 749.3 GB (376 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5970H
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
JMicron USB to ATA/ATAPI bridge 1 TB
disk1s1 (disk1s1) <not mounted>: 209.7 MB
xxxx (disk1s2) /Volumes/Tanya: 500.1 GB (135.58 GB free)
xxxx Time Machine (disk1s3) /Volumes/xxxx Time Machine: 499.62 GB (136.94 GB free)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple, Inc. MacBook Pro
Gatekeeper:
Anywhere
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
Launch Agents:
[loaded] com.google.keystone.agent.plist Support
User Login Items:
iTunesHelper
Internet Plug-ins:
FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
DirectorShockwave: Version: 12.1.0r150 - SDK 10.6 Support
Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
JavaAppletPlugin: Version: 14.1.0 - SDK 10.7 Check version
QuickTime Plugin: Version: 7.7.1
SharePointBrowserPlugin: Version: 14.2.4 - SDK 10.6 Support
Audio Plug-ins:
iSightAudio: Version: 7.7.1 - SDK 10.7
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
User Internet Plug-ins:
Google Earth Web Plug-in: Version: 7.1 Support
3rd Party Preference Panes:
Flash Player Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
2% WindowServer
1% firefox
0% fontd
0% mds
0% blued
Top Processes by Memory:
295 MB firefox
131 MB Finder
106 MB mds
82 MB WindowServer
57 MB Dock
Virtual Memory Information:
4.97 GB Free RAM
1.10 GB Active RAM
1005 MB Inactive RAM
962 MB Wired RAM
404 MB Page-ins
0 B Page-outs
Crash report:
Process:
iPhoto [627]
Path:
/Applications/iPhoto.app/Contents/MacOS/iPhoto
Identifier:
com.apple.iPhoto
Version:
9.4.3 (9.4.3)
Build Info:
iPhotoProject-720091000000000~1
App Item ID:
408981381
App External ID: 15017489
Code Type:
X86 (Native)
Parent Process: launchd [149]
Date/Time:
2014-05-18 18:28:29.108 -0700
OS Version:
Mac OS X 10.7.5 (11G63b)
Report Version: 9
Interval Since Last Report:
43410 sec
Crashes Since Last Report:
14
Per-App Crashes Since Last Report: 9
Anonymous UUID:
6780D721-101E-4FB5-B878-46711B4B9E41
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
Referenced from: /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/ProKit
Reason: image not found
Binary Images:
0xc9000 - 0xdbeff3 com.apple.iPhoto (9.4.3 - 9.4.3) <74A545E6-1EB2-315F-82FA-3344B599F490> /Applications/iPhoto.app/Contents/MacOS/iPhoto
0xf53000 - 0x1033fe7 org.python.python (2.6.7 - 2.6.7) <25FF60CE-F34F-311C-999D-8E1B2EFCF11B> /System/Library/Frameworks/Python.framework/Versions/2.6/Python
0x107f000 - 0x1087ffb com.apple.PhotoFoundation (1.0 - 20.12) <6DEFC232-B843-3848-908E-25AF929E9026> /Applications/iPhoto.app/Contents/Frameworks/PhotoFoundation.framework/Versions /A/PhotoFoundation
0x10f5000 - 0x12d2ffb com.apple.geode (1.5.3 - 280.22) <887FF540-8A00-3AED-9C17-C99856E7A6F4> /Applications/iPhoto.app/Contents/Frameworks/Geode.framework/Versions/A/Geode
0x1363000 - 0x1368ff7 com.apple.iLifePhotoStreamConfiguration (3.4 - 2.5) <6B675B59-ED97-35F8-89CB-79F387A05EA5> /Applications/iPhoto.app/Contents/Frameworks/iLifePhotoStreamConfiguration.fram ework/Versions/A/iLifePhotoStreamConfiguration
0x1371000 - 0x13a0ff7 com.apple.iLifeAssetManagement (2.7 - 45.19) <C30AF8E5-51DB-3912-B58C-41988B396209> /Applications/iPhoto.app/Contents/Frameworks/iLifeAssetManagement.framework/Ver sions/A/iLifeAssetManagement
0x13c4000 - 0x13ebff3 com.apple.iPhoto.Tessera (1.1 - 90.10) <143B4B05-6F39-3C83-A927-E4B5A53D2344> /Applications/iPhoto.app/Contents/Frameworks/Tessera.framework/Versions/A/Tesse ra
0x13fd000 - 0x1421ffb com.apple.iPhoto.Tellus (1.3 - 90.10) <88853EBB-0C48-3A68-91B7-ED078C953CBD> /Applications/iPhoto.app/Contents/Frameworks/Tellus.framework/Versions/A/Tellus
0x1439000 - 0x1444fff com.apple.iphoto.AccountConfigurationPlugin (1.2 - 1.2) <39466D2B-2583-3407-96F2-69ADCF11ECB9> /Applications/iPhoto.app/Contents/Frameworks/AccountConfigurationPlugin.framewo rk/Versions/A/AccountConfigurationPlugin
0x1450000 - 0x1465ffb com.apple.iLifeFaceRecognition (1.0 - 30.11) <5ADCA81F-5D7B-340F-9F44-B261ED19BBB2> /Applications/iPhoto.app/Contents/Frameworks/iLifeFaceRecognition.framework/Ver sions/A/iLifeFaceRecognition
0x1471000 - 0x149dffb com.apple.DiscRecordingUI (6.0.4 - 6040.4.1) <20BF6CE7-0923-3302-BE45-4880FA8A958D> /System/Library/Frameworks/DiscRecordingUI.framework/Versions/A/DiscRecordingUI
0x14b8000 - 0x14bafff com.apple.ExceptionHandling (1.5 - 10) <14A3DCBC-77E4-3E87-A937-202817079AED> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
0x14c2000 - 0x14cdff7 com.apple.UpgradeChecker (9.2 - 9.2) <39176044-B0CF-3C25-AF8D-A2BD8540A025> /Applications/iPhoto.app/Contents/Frameworks/UpgradeChecker.framework/Versions/ A/UpgradeChecker
0x14d7000 - 0x1870ff3 com.apple.iLifeSlideshow (3.1 - 1151.4) <BBC17D76-255B-3135-92A6-886AD68BEB3F> /Applications/iPhoto.app/Contents/Frameworks/iLifeSlideshow.framework/Versions/ A/iLifeSlideshow
0x196d000 - 0x1c00ffb com.apple.iLifePageLayout (1.3 - 210.38) <12AF048A-AAEE-39D3-B25C-383E9C5FB855> /Applications/iPhoto.app/Contents/Frameworks/iLifePageLayout.framework/Versions /A/iLifePageLayout
0x1cdb000 - 0x1d72ff7 com.apple.MobileMe (13 - 1.0.4) <38D8679A-1862-373C-BF4F-EB47200EDF08> /Applications/iPhoto.app/Contents/Frameworks/MobileMe.framework/Versions/A/Mobi leMe
0x1dcf000 - 0x1e37ff3 com.apple.proxtcore (1.4.1 - 270.13) <E71FA444-D69B-3395-8F99-0DA367E6CF22> /Applications/iPhoto.app/Contents/Frameworks/ProXTCore.framework/Versions/A/Pro XTCore
0x1e7c000 - 0x1f7bff3 com.apple.iLifeSQLAccess (1.7.1 - 70.30) <081DDD36-ADA7-3329-8265-BE6AD5AB4E5F> /Applications/iPhoto.app/Contents/Frameworks/iLifeSQLAccess.framework/Versions/ A/iLifeSQLAccess
0x1fc5000 - 0x1ff0ffb com.apple.ProUtils (1.1 - 220.17) <3D8B203C-20D3-30FA-9A22-C88C11B60C41> /Applications/iPhoto.app/Contents/Frameworks/ProUtils.framework/Versions/A/ProU tils
0x200a000 - 0x2075fff com.apple.iLifeKit (1.3.1 - 180.8) <C193C15D-7EA7-30CA-82ED-189192298D2A> /Applications/iPhoto.app/Contents/Frameworks/iLifeKit.framework/Versions/A/iLif eKit
0x20bc000 - 0x22f5ff3 com.apple.prokit (7.3.2 - 1944.10) <5276C99B-E10E-3B92-AB06-1B546A6291D1> /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/ProKit
0x2410000 - 0x2972fff com.apple.RedRock (1.9.4 - 321.1) <7D29E84D-9336-3912-BA5C-EA8125553945> /Applications/iPhoto.app/Contents/Frameworks/RedRock.framework/Versions/A/RedRo ck
0x2b8b000 - 0x2ba1ffb com.apple.AOSAccounts (1.0.2 - 1.0.71) <13763832-1B2B-32E8-95BC-C23A627E6DD4> /System/Library/PrivateFrameworks/AOSAccounts.framework/Versions/A/AOSAccounts
0x2bb4000 - 0x2beeff3 com.apple.Ubiquity (1.1 - 210.2) <F8426ABA-BB3F-3A48-BF4E-9A0F6C12634F> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x2c08000 - 0x2c08ff6 com.apple.SafariDAVNotifier (1.1.1 - 1) <DE95A56E-E2C8-3D96-B628-4DC6FA6CDD39> /System/Library/PrivateFrameworks/BookmarkDAV.framework/Versions/A/Frameworks/S afariDAVNotifier.framework/Versions/A/SafariDAVNotifier
0x2c0d000 - 0x2c2eff7 com.apple.ChunkingLibrary (1.0 - 127.2) <8C1C8488-71E4-3C13-AF75-95CF06C040A3> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x2c3c000 - 0x2c3efff com.apple.LibraryRepair (1.0 - 1) <8D2DE423-2226-395A-9D90-3C43911F8613> /System/Library/PrivateFrameworks/LibraryRepair.framework/Versions/A/LibraryRep air
0x2c48000 - 0x2ca2fff com.apple.proapps.MIO (1.0.6 - 512) <599BE7F3-9169-33AF-8CCA-423CA4699E42> /Applications/iPhoto.app/Contents/Frameworks/MIO.framework/Versions/A/MIO
0x2cbb000 - 0x2cbcfff +eOkaoCom.dylib (??? - ???) <2DE16B47-23E7-73DB-1297-C928E40DFC31> /Applications/iPhoto.app/Contents/Frameworks/iLifeFaceRecognition.framework/Ver sions/A/Resources/eOkaoCom.dylib
0x2cc3000 - 0x2ce8ff2 +eOkaoPt.dylib (??? - ???) <831D49D0-43A0-21A0-2662-2207E3BE0FF6> /Applications/iPhoto.app/Contents/Frameworks/iLifeFaceRecognition.framework/Ver sions/A/Resources/eOkaoPt.dylib
0x2cf3000 - 0x2d27fe7 +eOkaoDt.dylib (??? - ???) <5693A28E-8C94-0F5F-150E-3B17CF753F64> /Applications/iPhoto.app/Contents/Frameworks/iLifeFaceRecognition.framework/Ver sions/A/Resources/eOkaoDt.dylib
0x2d30000 - 0x2e97fff +eOkaoFr.dylib (??? - ???) <E355FB47-C5EF-50CF-621A-9B17A50E2850> /Applications/iPhoto.app/Contents/Frameworks/iLifeFaceRecognition.framework/Ver sions/A/Resources/eOkaoFr.dylib
0x8fec8000 - 0x8fefaaa7 dyld (195.6 - ???) <60FD3471-A1D7-342E-99A7-3EDECDAEC6EC> /usr/lib/dyld
0x90005000 - 0x90008ff7 libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <69357047-7BE0-3360-A36D-000F55E39336> /usr/lib/system/libmathCommon.A.dylib
0x90056000 - 0x90165ff7 com.apple.DesktopServices (1.6.5 - 1.6.5) <CEC069D7-37A3-3D25-A3BB-39DE99FDA46E> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x901a8000 - 0x901a9ff4 libremovefile.dylib (21.1.0 - compatibility 1.0.0) <DA59E228-076B-39B5-B6EA-52E6FD4EDC53> /usr/lib/system/libremovefile.dylib
0x901aa000 - 0x901b2fff com.apple.AOSNotification (1.4.0 - 504.1) <81D7A590-CE7B-3F03-B2D1-EEF4A8BFF689> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication
0x90268000 - 0x90296fe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <83353164-F871-366E-A81E-91A4994F75CB> /usr/lib/libSystem.B.dylib
0x90297000 - 0x9029bff7 com.apple.OpenDirectory (10.7 - 146) <CFBA4CCF-65D4-3879-BC6A-8888C13E3345> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x902a8000 - 0x9033fff3 com.apple.securityfoundation (5.0 - 55116) <8A08978E-0705-393D-8AA8-8F59FC6B3C6B> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x90344000 - 0x90366ffe com.apple.framework.familycontrols (3.0 - 300) <6735D7ED-7053-3AB8-B144-E7F70A124CCD> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x90367000 - 0x90367fff com.apple.Carbon (153 - 153) <C9EFFCAA-618B-3ADD-A81E-D8B7F1731FBB> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x90368000 - 0x90369ffd libwebsharing.dylib (??? - ???) <3660334A-2C29-3A39-9DB7-720090A0BB32> /usr/lib/libwebsharing.dylib
0x9036a000 - 0x90441ff3 com.apple.avfoundation (2.0 - 180.50) <7B7FDF30-AC40-3715-A409-B5A27F7B5585> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x90442000 - 0x90560fec com.apple.vImage (5.1 - 5.1) <7757F253-B281-3612-89D4-F2B04061CBE1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x90561000 - 0x90597ff8 libssl.0.9.8.dylib (49.1.0 - compatibility 0.9.8) <1FB07221-3160-3E55-A8CC-55B4405C8A30> /usr/lib/libssl.0.9.8.dylib
0x90598000 - 0x905a1fff libc++abi.dylib (14.0.0 - compatibility 1.0.0) <FEB5330E-AD5D-37A0-8AB2-0820F311A2C8> /usr/lib/libc++abi.dylib
0x905a2000 - 0x905a4ff7 libdyld.dylib (195.6.0 - compatibility 1.0.0) <1F865C73-5803-3B08-988C-65B8D86CB7BE> /usr/lib/system/libdyld.dylib
0x905a5000 - 0x905aeffb com.apple.aps.framework (2.1 - 2.1) <205F8FE4-F9D4-3932-B03D-4D34510DCA2F> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
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0x9c325000 - 0x9c406ff7 com.apple.DiscRecording (6.0.4 - 6040.4.1) <8C7C03C0-C33C-3BD0-B190-883AF87AF502> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x9c433000 - 0x9c44fff1 libPng.dylib (??? - ???) <F084226B-14F0-36C0-B5EC-22C78406D2B6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x9c450000 - 0x9c450ff2 com.apple.CoreServices (53 - 53) <F28F38DC-C5C1-399F-84D7-A28CCC269850> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9c451000 - 0x9c46efff libresolv.9.dylib (46.1.0 - compatibility 1.0.0) <2870320A-28DA-3B44-9D82-D56E0036F6BB> /usr/lib/libresolv.9.dylib
0x9c46f000 - 0x9c4d4ff7 libvDSP.dylib (325.4.0 - compatibility 1.0.0) <2AB35EAF-CB90-3456-BFC8-C14B04C4CA9C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x9c76f000 - 0x9c775ffb com.apple.print.framework.Print (7.4 - 247.3) <CB075EEE-FA1F-345C-A1B5-1AB266FC73A1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9caa6000 - 0x9cabcfff com.apple.iChat.InstantMessage (6.0.2 - 837) <4DDC401B-2512-374B-A295-78021B4853DB> /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x9cefb000 - 0x9cefbfff com.apple.vecLib (3.7 - vecLib 3.7) <656463C6-AD21-38FF-B68C-2A7F7922113E> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x9cefc000 - 0x9cf02ffd com.apple.CommerceCore (1.0 - 17.1) <32AB16CE-7BBB-3124-8C42-2EE3E1D336F0> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x9cf09000 - 0x9cf13ff2 com.apple.audio.SoundManager (3.9.4.1 - 3.9.4.1) <79D55070-BBFF-3D67-AFB9-3668FF8C5F98> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
Model: MacBookPro9,1, BootROM MBP91.00D3.B09, 4 processors, Intel Core i7, 2.6 GHz, 8 GB, SMC 2.1f175
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 3 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS541075A9E662, 750.16 GB
Serial ATA Device: OPTIARC DVD RW AD-5970H
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: USB to ATA/ATAPI bridge, 0x152d (JMicron Technology Corp.), 0x2338, 0x1d110000 / 7
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 6
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 10
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 4Hello Tim Grasser,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning software issues:
Mac OS X: How to troubleshoot a software issue
http://support.apple.com/kb/ht1199
You may also want to consider testing if iPhoto will quit in a new user account:
Isolating an issue by using another user account
http://support.apple.com/kb/TS4053
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
Macbook Pro (Mid 2012 15 inch) crashes randomly
Hello Apple Support Community! This is my first writeup here so be patient with me.
In August 2012 I purchased my 15 inch mid 2012 MacBook Pro with 4GB of RAM and a 500GB Hard Drive. For the first 2 years, everything was fine.
Fast-forward to July 2014. I started school at a local university and brought my laptop with me nearly every day. (It got moved around a lot) Also, I had some money saved up and decided to purchase some more RAM for my computer. I purchased 2x4GB of PNY RAM and installed them. A few days later, a curious problem began to show up. Every night I shut down my Mac, but now every few shutdowns it would give me the little spinning wheel and would never shut down. I figured it was not a serious problem as it did not happen that often.
My problems didn't end there, however. During a software update to 10.9.5, the computer froze while shutting down with the same symptoms as above. I had to hold the power button to shut it down, and when it turned back on after the update, my bluetooth was gone. After an SMC reset, my bluetooth was back.
At this point, I was getting a bit worried about my Apple software and decided to Boot Camp Windows 7 onto my hard drive. And then Yosemite came out, so I installed it. Mistake.
Almost daily, I was seeing kernel panics galore. It did not really seem to matter what I was doing, all it had to be was on and it would fail. Windows 7 exhibited no problems when running, so I assumed it was a software issue. About mid-november, I wiped the mac partition of my hard drive and clean installed Yosemite. For about a week, I thought my problem was cured. Then the crashes returned again. I switched back to my factory installed memory thinking that it may have been a bad ram stick. Once again, okay for about a week then crashed again. I put the 8GB back in again because I would rather have a fast and crashy computer than a slow and crashy one.
Also, weird graphical glitches began to happen. On certain occasions, when starting up things like Java or even doing something as simple as going to Yahoo!, the discrete NVIDIA graphics card would activate. Sometimes, it would quickly flash the screen completely white or blue then go back to normal, and occasionally the entire screen would freeze except for the mouse, which would only go away by holding down the power button and resetting. Doing a NVRAM and SMC reset, once again, would work for about a week before it would crash again. Also, when plugging in my hard drive for backups, it would refused to eject the disk. I had to hold down the power button to get it to eject (For most backups, I had to resort to booting in Safe Mode, as Safe Mode would actually eject the disk when I told it to.) These panics are not consistent, mind you. They have happened during start up, once during shutdown, but mainly during low load situations after the computer has been on for a while. Oddly, it is most stable when running at high ram and the fans are blazing during gaming. It has also never crashed when a virtual machine (Virtualbox) is running either.
A couple of weeks ago, it completely melted down. The system crashed, then restarted, then crashed, then restarted, then crashed, then (you get the picture). Completely, panicking at this point I tried to boot into my windows partition. It got to the Welcome screen, but then went black and the hard drive started making a really high screeching noise, at which point I shut off the computer and scheduled an appointment with the Genius Bar the following day.
At the Genius Bar, I told the Genius what was wrong, and after playing around with it, reinstalling the ram, and getting some error messages, he gave me the following diagnosis: A bad partition of the hard drive between Windows and OS X and improperly mounted RAM. (Oddly enough, when we remounted it, the directions he gave were different then those on apple.com). I hooked my Time Machine back into my Macbook, and for a while it looked like the fix worked. No more kernel panics or stalled shutdowns.
A couple of days ago, the stalled shutdowns returned, and today it has crashed twice on me (once in Safe Mode). I'm at a loss. I've checked so many different things from websites that it is making my head spin. I use my computer for school every day and need it to be reliable. Considering that I have only gotten about two and a half years out of a $1700 computer, that is absolutely pathetic. I really would like this computer fixed, but I do not have money just to throw around. Does anyone out there have any ideas? Let me know if you need more details.
Thanks in advance!Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. You may have to leave the machine there for several days.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
*An SSD doesn't need to be zeroed. -
CS5 InDesign crashing when opening files
I have an issue with opening files in CS5. I wok in a school and we produce a quarterly magazine which is designed with Adobe InDesign. When trying to produce the current edition of the magazine we found that some of the files could not be opened as they caused CS5 to crash (the last dialogue box before the crash says 'converting data'). The same files are able to be opened using InDesign CS3. I tried opening the files in CS3 and then exporting as an .inx file but CS3 crashes trying to do this.
All of this has been done on a clean out of the box installation of: Mac OS X 10.6.5 with InDesign 7.0.3.
The issue has been reproduced with 7.0.1. and 7.0.2 using 10.5.8 and it has been seen on a MacBook and an iMac.
I'm am kind of out ideas at the moment - I've tried the various different things like starting Mac OS X with safe boot, removing caches and so on. What perplexes me is that issue happens when I format a machine, install 10.6 or 10.5 from the disc (not extras, a straight minimal install) and then /only/ install CS5. The attempt to export using CS3 was also done on a clean machine prepared in the same fashion.
Any suggestions to solve the issue would be much appreciated as we are unable to access about three years of back issues.
Crash data for CS5 open crash:
Process: Adobe InDesign CS5 [709]
Path: /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
Identifier: com.adobe.InDesign
Version: 7.0.3.535 (7030)
Code Type: X86 (Native)
Parent Process: launchd [139]
Date/Time: 2010-12-14 10:31:49.704 +0000
OS Version: Mac OS X 10.6.5 (10H574)
Report Version: 6
Interval Since Last Report: 578445 sec
Crashes Since Last Report: 56
Per-App Interval Since Last Report: 3171 sec
Per-App Crashes Since Last Report: 10
Anonymous UUID: 800E1513-3AAA-4004-9B1D-FF56707EBACA
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000001
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ??? 0xa0bc76f0 _XHNDL_trapback_instruction + 0
1 com.adobe.InDesign.Text 0x1e54fec7 GetPlugIn + 449559
2 ...adobe.InDesign.AppFramework 0x1a1424cf GetPlugIn + 54943
3 ...adobe.InDesign.AppFramework 0x1a142667 GetPlugIn + 55351
4 ....InDesign.Generic Page Item 0x1fef3b9b GetPlugIn + 582523
5 ...adobe.InDesign.AppFramework 0x1a1424cf GetPlugIn + 54943
6 ...adobe.InDesign.AppFramework 0x1a142d59 GetPlugIn + 57129
7 ...adobe.InDesign.AppFramework 0x1a142c4d GetPlugIn + 56861
8 ...InDesign.Document Framework 0x1c1e3af0 0x1c187000 + 379632
9 ...InDesign.Document Framework 0x1c1e9930 0x1c187000 + 403760
10 ...InDesign.Document Framework 0x1c19500c 0x1c187000 + 57356
11 ...InDesign.Document Framework 0x1c194f0f 0x1c187000 + 57103
12 ...e.InDesign.Document Actions 0x21d1d7c6 0x21d1b000 + 10182
13 PublicLib.dylib 0x01164482 Command::DoImmediate(short) + 34
14 com.adobe.InDesign.Utilities 0x1b3ebaa3 0x1b3ea000 + 6819
15 com.adobe.InDesign.Utilities 0x1b3ebccc 0x1b3ea000 + 7372
16 ...adobe.InDesign.AppFramework 0x1a12a788 0x1a110000 + 108424
17 PublicLib.dylib 0x011655db CmdUtils::ProcessCommand(ICommand*) + 59
18 ...e.InDesign.Document Actions 0x21d23519 GetPlugIn + 2185
19 com.adobe.InDesign.Open Place 0x201d117c GetPlugIn + 29244
20 com.adobe.InDesign.Open Place 0x201d2406 GetPlugIn + 33990
21 com.adobe.InDesign.Open Place 0x201c9845 0x201c8000 + 6213
22 com.adobe.InDesign.Open Place 0x201ca86b GetPlugIn + 2347
23 PublicLib.dylib 0x01164482 Command::DoImmediate(short) + 34
24 com.adobe.InDesign.Utilities 0x1b3ebaa3 0x1b3ea000 + 6819
25 com.adobe.InDesign.Utilities 0x1b3ebccc 0x1b3ea000 + 7372
26 ...adobe.InDesign.AppFramework 0x1a12a788 0x1a110000 + 108424
27 PublicLib.dylib 0x011655db CmdUtils::ProcessCommand(ICommand*) + 59
28 ...e.InDesign.Import Export UI 0x1ad2e9db GetPlugIn + 9243
29 PublicLib.dylib 0x01164482 Command::DoImmediate(short) + 34
30 com.adobe.InDesign.Utilities 0x1b3ebaa3 0x1b3ea000 + 6819
31 com.adobe.InDesign.Utilities 0x1b3ebccc 0x1b3ea000 + 7372
32 ...adobe.InDesign.AppFramework 0x1a12a788 0x1a110000 + 108424
33 PublicLib.dylib 0x011655db CmdUtils::ProcessCommand(ICommand*) + 59
34 ...e.InDesign.Document Actions 0x21d31158 GetPlugIn + 58568
35 ...InDesign.Document Framework 0x1c2c0f44 GetPlugIn + 525652
36 ...adobe.InDesign.AppFramework 0x1a1786d4 GetPlugIn + 276644
37 ...adobe.InDesign.AppFramework 0x1a17c37d GetPlugIn + 292173
38 ...adobe.InDesign.AppFramework 0x1a17dfd7 GetPlugIn + 299431
39 PublicLib.dylib 0x0128d662 CScriptProvider::HandleMethodOnObjects(IDType<ScriptID_tag>, IScriptRequestData*, adobe::version_1::vector<InterfacePtr<IScript>, adobe::version_1::capture_allocator<InterfacePtr<IScript> > > const&) + 706
40 com.adobe.InDesign.Scripting 0x1f4c27b4 GetPlugIn + 176628
41 com.adobe.InDesign.Scripting 0x1f4c472e GetPlugIn + 184686
42 com.adobe.InDesign.Scripting 0x1f4c4fcf GetPlugIn + 186895
43 ...ign.Support for AppleScript 0x1f055fc7 GetPlugIn + 80967
44 ...ign.Support for AppleScript 0x1f056a65 GetPlugIn + 83685
45 ...ign.Support for AppleScript 0x1f057355 GetPlugIn + 85973
46 ...ign.Support for AppleScript 0x1f01fde2 0x1f01e000 + 7650
47 com.apple.AE 0x90303f58 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 166
48 com.apple.AE 0x90303e57 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 43
49 com.apple.AE 0x90303d61 aeProcessAppleEvent + 197
50 com.apple.HIToolbox 0x9580d323 AEProcessAppleEvent + 50
51 ...obe.InDesign.Application UI 0x1bc98071 GetPlugIn + 298177
52 ...obe.InDesign.Application UI 0x1bc955dc GetPlugIn + 287276
53 com.apple.HIToolbox 0x957d8f2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
54 com.apple.HIToolbox 0x957d81f6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
55 com.apple.HIToolbox 0x957d8055 SendEventToEventTargetWithOptions + 58
56 com.apple.HIToolbox 0x9580cbb0 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 3006
57 com.apple.HIToolbox 0x957d9380 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2672
58 com.apple.HIToolbox 0x957d81f6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
59 com.apple.HIToolbox 0x957fa9bb SendEventToEventTarget + 52
60 ...adobe.InDesign.AppFramework 0x1a113125 0x1a110000 + 12581
61 ...adobe.InDesign.AppFramework 0x1a1385fa GetPlugIn + 14282
62 com.adobe.InDesign 0x000028ab main + 187
63 com.adobe.InDesign 0x000027c6 start + 54
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x91ac5982 kevent + 10
1 libSystem.B.dylib 0x91ac609c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x91ac5559 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x91ac52fe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x91ac4d81 _pthread_wqthread + 390
5 libSystem.B.dylib 0x91ac4bc6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x91a9f15a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x91accce5 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x91afbac8 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x98f23ecd TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x98f1f873 MPWaitOnQueue + 250
5 PMRuntime.dylib 0x00014130 MemUtils::GetAvailMem() + 288
6 ...ple.CoreServices.CarbonCore 0x98f0385a PrivateMPEntryPoint + 68
7 libSystem.B.dylib 0x91acc85d _pthread_start + 345
8 libSystem.B.dylib 0x91acc6e2 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x91a9f0fa mach_msg_trap + 10
1 libSystem.B.dylib 0x91a9f867 mach_msg + 68
2 ...ple.CoreServices.CarbonCore 0x98fcbac8 TS_exception_listener_thread + 160
3 libSystem.B.dylib 0x91acc85d _pthread_start + 345
4 libSystem.B.dylib 0x91acc6e2 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x91acd0a6 __semwait_signal + 10
1 libSystem.B.dylib 0x91accd62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x91ace9f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x98f3851e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x98f23ea5 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x98f1f873 MPWaitOnQueue + 250
6 AdobeACE 0x0005a6f1 0x20000 + 239345
7 AdobeACE 0x0005a0ed 0x20000 + 237805
8 ...ple.CoreServices.CarbonCore 0x98f0385a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x91acc85d _pthread_start + 345
10 libSystem.B.dylib 0x91acc6e2 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x91a9f142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x91acccfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x91b1546f pthread_cond_wait + 48
3 com.adobe.amt.services 0x19635126 C_AMTUISwitchSuppressUpdates + 16768
4 com.adobe.amt.services 0x1962ddb0 C_EULA_SetState + 2164
5 com.adobe.amt.services 0x1963518c C_AMTUISwitchSuppressUpdates + 16870
6 libSystem.B.dylib 0x91acc85d _pthread_start + 345
7 libSystem.B.dylib 0x91acc6e2 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x91a9f142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x91acccfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x91b1546f pthread_cond_wait + 48
3 TINthread.dylib 0x211cb7a5 ThreadUtils::ThreadPool::Dispatcher() + 277
4 TINthread.dylib 0x211cb83f ThreadUtils::ThreadPool::ThreadProc(void*) + 17
5 libSystem.B.dylib 0x91acc85d _pthread_start + 345
6 libSystem.B.dylib 0x91acc6e2 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x91acd0a6 __semwait_signal + 10
1 libSystem.B.dylib 0x91accd62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x91ace9f8 pthread_cond_wait$UNIX2003 + 73
3 ...adobe.InDesign.AppFramework 0x1a233fda GetPlugIn + 1044906
4 ...adobe.InDesign.AppFramework 0x1a22fe2f GetPlugIn + 1028095
5 ...adobe.InDesign.AppFramework 0x1a23012c GetPlugIn + 1028860
6 ...adobe.InDesign.AppFramework 0x1a233aa6 GetPlugIn + 1043574
7 boost_threads 0x01704fcd thread_proxy + 141
8 libSystem.B.dylib 0x91acc85d _pthread_start + 345
9 libSystem.B.dylib 0x91acc6e2 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x91acd0a6 __semwait_signal + 10
1 libSystem.B.dylib 0x91accd62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x91ace9f8 pthread_cond_wait$UNIX2003 + 73
3 ...adobe.InDesign.AppFramework 0x1a233fda GetPlugIn + 1044906
4 ...adobe.InDesign.AppFramework 0x1a22fe2f GetPlugIn + 1028095
5 ...adobe.InDesign.AppFramework 0x1a23012c GetPlugIn + 1028860
6 ...adobe.InDesign.AppFramework 0x1a233aa6 GetPlugIn + 1043574
7 boost_threads 0x01704fcd thread_proxy + 141
8 libSystem.B.dylib 0x91acc85d _pthread_start + 345
9 libSystem.B.dylib 0x91acc6e2 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x91acd0a6 __semwait_signal + 10
1 libSystem.B.dylib 0x91af8ee5 nanosleep$UNIX2003 + 188
2 ...sign.Support for JavaScript 0x1efbbfab GetPlugIn + 344123
3 ...sign.Support for JavaScript 0x1ef9f9c3 GetPlugIn + 227923
4 ...sign.Support for JavaScript 0x1efbc0b8 GetPlugIn + 344392
5 libSystem.B.dylib 0x91acc85d _pthread_start + 345
6 libSystem.B.dylib 0x91acc6e2 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x91adc5fe recvfrom$UNIX2003 + 10
1 libSystem.B.dylib 0x91afc3c7 recv$UNIX2003 + 54
2 ServiceManager-Launcher.dylib 0x259b46cf Invoke + 54887
3 ServiceManager-Launcher.dylib 0x259b376e Invoke + 50950
4 ServiceManager-Launcher.dylib 0x259b261f Invoke + 46519
5 ServiceManager-Launcher.dylib 0x259b2671 Invoke + 46601
6 ServiceManager-Launcher.dylib 0x259b26fb Invoke + 46739
7 ServiceManager-Launcher.dylib 0x259acafe Invoke + 23190
8 ServiceManager-Launcher.dylib 0x259acce7 Invoke + 23679
9 ServiceManager-Launcher.dylib 0x259ad8c7 Invoke + 26719
10 ServiceManager-Launcher.dylib 0x259ad9c5 Invoke + 26973
11 ServiceManager-Launcher.dylib 0x259b0db0 Invoke + 40264
12 ServiceManager-Launcher.dylib 0x259b1059 Invoke + 40945
13 ServiceManager-Launcher.dylib 0x259b1687 Invoke + 42527
14 ServiceManager-Launcher.dylib 0x259b1884 Invoke + 43036
15 ServiceManager-Launcher.dylib 0x259a3826 Login + 1654
16 ServiceManager-Launcher.dylib 0x259a4c71 Login + 6849
17 ServiceManager-Launcher.dylib 0x259b1df3 Invoke + 44427
18 ServiceManager-Launcher.dylib 0x259b4341 Invoke + 53977
19 libSystem.B.dylib 0x91acc85d _pthread_start + 345
20 libSystem.B.dylib 0x91acc6e2 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x91a9f20e mach_wait_until + 10
1 libSystem.B.dylib 0x91b26819 nanosleep + 345
2 PMRuntime.dylib 0x0001660c IDThreading::Sleep(unsigned long) + 60
3 ...obe.InDesign.Application UI 0x1bc115f1 0x1bc00000 + 71153
4 ...obe.InDesign.Application UI 0x1bc14de6 0x1bc00000 + 85478
5 boost_threads 0x01704fcd thread_proxy + 141
6 libSystem.B.dylib 0x91acc85d _pthread_start + 345
7 libSystem.B.dylib 0x91acc6e2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x1e5406eb ecx: 0x00000000 edx: 0x00000000
edi: 0x00000001 esi: 0x2d17ae68 ebp: 0xbfffc368 esp: 0xbfffc150
ss: 0x0000001f efl: 0x00010246 eip: 0xa0bc76f0 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000001
Binary Images:
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0x211d4000 - 0x2149afd3 +com.adobe.TIN TIN 2.0.17 (2.0.17) /Library/Application Support/Adobe/SING/Mark II/TIN.bundle/Contents/MacOS/TIN
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0x21d0e000 - 0x21d14fff +com.adobe.InDesign.Document UI 7.0.0.355 (???) <6E172D7E-63B0-4372-E6DC-813199369E21> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/Document UI.InDesignPlugin/Document UI
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0x2215d000 - 0x2218effb +com.adobe.InDesign.Basic Tools 7.0.0.355 (???) <C918728E-56AA-3921-07F1-420F5F4CF117> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/Basic Tools.InDesignPlugin/Basic Tools
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0x22ba4000 - 0x22bb2ff8 +com.adobe.InDesign.Story Panel 7.0.3.535 (???) <F8D3C6D7-235D-6ADF-132E-28DAF.. in which case I could run a cursory check. At the very least I will be able tell whether the file is physically damaged (missing parts of the file), or if it's internally damaged (a bad code in an otherwise good file).
Are you free to post the file somewhere? [Unfortunately, Adobe doesn't allow InDesign files to be shared through this forum ]
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