InDesign Crashing on Mac 10.8.2 and 10.8.3
Hello
Please find the crash report here. http://pastebin.com/RuWs8cWL
Updated OS but no change. There are other machines that have the same application but only this one has that problem.
First thing you need to do is run the update to ID version 8.0.1...
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CS6 Indesign crash on Mac since forced reboot
Good morning team,
I'm in big trouble since friday last week. I had to force a Mac reboot 'cause the whole desk was freezing (while moving some korean files to our fileserver). Since then I cannot open Indesign anymore.
I've had 2 files opened when my Mac crashed, one was already saved, the other wasn't. Im not sad about losing the savings, because I was just starting with a new layout. Anyhow, I need to run Indesign for my work again - immediately.
I've already tried any mentioned solutions, deleting the recovery files, renaming and deleting Indesign Defaults and SavedData, but nothing works. I hope you can help me find a solution, I have some deadlines today
Here's the log:
http://pastebin.com/7eJe1GqC
If you need any more informations, please just let me know. Thank you for help!
Ellen
P.S. System is OSX 10.9.2Will ID run in a new user account?
If it will, go back tot he old account and rename the Adobe Folders in the User Library, then copy them from the new account. If not, uninstall, run the cleaner tool( CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3) and reinstall. -
Please see error report for details. Client says that InDesign is crashing often and providing this error report. Thanks.
Not according to the crash report you posted....
-
Constand InDesign Crashing in a Mixed Server Environment and Undeletable Lock File
Hello All,
I have been running into a lot of problems with InDesign recently. I have been working on a 14 MB .indd file with approximately 50 MB of linked files with it. ID will crash with other files open, so it doesn't seem to be file specific. Here are some details about our operating environment:
All files are located on a server running Mavericks with Server 3.0
I am using ID CC 2014 on Windows 7
2 other people are using OSX Mavericks and using ID CC 2014
I will typically have this file open for hours at a time, making occasional changes and updates. Every once in a while I get a windows dialog message that says "The network connection was lost for the file "\\FILEPATH HERE", or the file was modified by another process."
I have checked with my colleagues and they are nowhere near this directory and yet this error occurs.
After I click OK on this box, a crash box occurs for InDesign saying that I must close it. The error details are as follows:
Problem Event Name: APPCRASH
Application Name: InDesign.exe
Application Version: 10.0.0.70
Application Timestamp: 5362b4ea
Fault Module Name: FONT MANAGER.RPLN
Fault Module Version: 10.0.0.70
Fault Module Timestamp: 5362b876
Exception Code: c0000005
Exception Offset: 000000000006a0f5
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0998
Additional Information 2: 0998b8aed818f5b46fe692b8d296550c
Additional Information 3: 8c1d
Additional Information 4: 8c1d1fbc0c17035401f6ecee77ab41da
OR
Problem Event Name: BEX64
Application Name: InDesign.exe
Application Version: 10.0.0.70
Application Timestamp: 5362b4ea
Fault Module Name: StackHash_1dc2
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 0000000000000000
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 1dc2
Additional Information 2: 1dc22fb1de37d348f27e54dbb5278e7d
Additional Information 3: eae3
Additional Information 4: eae36a4b5ffb27c9d33117f4125a75c2
These errors occur at random intervals, and sometimes when links are updated in AI or PS. Is there a connection there?
In addition to this, I can no longer reopen the file, as the crash causes the ID lock file to remain there, giving no access to the .indd file. I cannot delete this file unless the administrator of the server deletes the file.
Does anyone have any insights into these problems? Thank you in advance.Set up a new group called "Workers" or something like that and put in the Users into that group. Now go to Server.app and assign the Group to your share ADDITIONALLY (not by changing the group you see in the Posix permissions) by hit the "+" sign. Give READ & WRITE to the group. The go to Server > Hardware > Storage and propagate the permissons to the included files & folders.
That should clear you problems by setting up and additional read & write permission by ACL, which is not overwritten, when a user saves a document to "The Box". -
Why every time I try to open InDesign CC on Mac OS Maverick I get a "heap corruption detected free list canary is damaged" message and the application crashes?
PLI am on Windows, but have a few saved Mac discussions that may help (or, may not... but free to read)
Mac and Root User http://forums.adobe.com/thread/879931
-and http://forums.adobe.com/thread/940869?tstart=0
Troubleshooting guide for Mac freeze
http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html -
InDesign crashes on export to IDML. Both Mac and Windows
Hello,
We are working on a book. Now that we've started indexing, we've run into a nasty bug that corrupts our file and causes InDesign to crash. We saw suggestions to export the file to IDML and then reopen in InDesign. We've done that several times and moved on with our indexing. Then at some seemingly random time, we crash again. We've replicated the problem across 3 windows machines and a Mac. We've tried Creative Cloud and InDesign 5.5 versions of hte software. We've run the InDesign updates as well as all system updates on the machines we're using. The behavior is the same across both Windows and Mac platforms and both 5.5 and CC versions of software.
The current status is that we have a file we can open. It appears we can edit but when we export to IDML, InDesign crashes. I've posted a Macintosh crash report at http://pastebin.com/nEymugMg. It is impenetrable to me.
Does anyone have an idea what could be causing this?
Thanks,
BeckyThis document started in version 5 but so did the problems. We've moved to 5.5 and also tried CC to see if that would help. The problems continue to dog us.
I've started following up on the tagged text/rebuild index suggestion you made.
The largest story generated 14 pairs of errors. Just like this one but with different line numbers:
<Line No>:- 4470 <Error>:- Ignoring paragraph level attribute termination tag "<bnNumberingStyle:>" found without the corresponding paragraph level attribute application tag "<bnNumberingStyle:Value>".
<Line No>:- 4470 <Error>:- Ignoring paragraph level attribute termination tag "<numNumber:>" found without the corresponding paragraph level attribute application tag "<numNumber:Value>".
I haven't figured out how to view line numbers or tags yet. I hope it'll be clear once I can see the tags. I hope correcting the problem will solve the crash problem, too.
I had to work on some other things and am just getting back to this task now. If you have any advice on line numbers or tags, I would be grateful although I'm hoping I can find it online somewhere. (I don't use ID on a regular basis so troubleshooting it is a challenge for me!)
Thanks,
Becky
P.S. Thanks for the info about Markzware, too. -
I'm using an older mac (2008 iMac). Things were getting slow and I used a program called DupZapper to get rid of a lot of duplicate files. It worked and my computer is running better. The only problem is now InDesign crashes at startup. I have the original disks and serial number (CS3) The error message is "required resources are missing". Same message if I try to uninstall. Any clues as to how to re-install?
reset your preferences and retry launching id: InDesign Help | Setting preferences
if that fails, uninstall (properly with the uninstaller), clean and reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 -
InDesign crashes with new Mac OS 10.8.2 update
Indesign crashes once I updated to OS 10.8.2 can't use it now as anytime I access it get this message
Adobe InDesign is shutting down. A serious error was detected. Please restart InDesign to recover work in any unsaved InDesign document.
Had to go to another machine with old version on Mac OS and Olde version of InDesign. File report of the crash was sent to Adobe.
How do I load another version of InDesign from my Creative Cloud account to see if that would solve it?It might be an issue with your user Preferences. Delete them and see if this solves your problem. They are located in the user Library folder which is hidden by default on OS X 10.7 and 10.8. You can make if visible by following the steps here http://osxdaily.com/2011/07/04/show-library-directory-in-mac-os-x-lion/. You open the Terminal application and type chflags nohidden ~/Library/ to make your user Library visible.
Now open the Finder and click on your user name. Now navigate to Preferences > Adobe > Adobe InDesign > Version 8.0. Inside the Version 8.0 folder you will see a folder like en_US based on which language you are using. Drag this folder to the Trash. Launch InDesign and see if this fixes the error. The default preferences for InDesign will automatically be re-built upon application launch. -
InDesign CS6 on Mac OSX 10.9.3 crashes on startup
Hello out there
I have a problem with InDesign CS6 on Mac OSX 10.9.3 and I'm really desperate right now...
I've installed the CS6 Master Collection some days ago.. all programs (f.e. Photoshop, Illustrator, After Effects) are working fine, but InDesign doesn't.
When I try to start it, it suddenly crashes during (or immediately after) the step "Starting up Service Registry":
You can find the crash log here:
http://db.tt/vzRV3kzt
These are my computer facts:
I really tried everything..
For example I tried all those steps:
http://helpx.adobe.com/indesign/kb/indesign-or-incopy-freezes-or-1.html
and this:
http://d43.me/blog/1370/fix-for-applications-crashing-on-startup-in-mountain-lion/
and this:
http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html
and I also tried starting it in the Admin/Safety Mode.
I also did some research in this forum, but couldn't find a solution...
So, I have no further ideas how to solve that problem.
Did anybody have the same problem? It would be really great if you could help me...
I never had any problems with InDesign CS5 or earlier versions.
Many thx,
IsabellaI am on Windows, but have 2 links that may help
Mac 10.9.3 and CS6 https://forums.adobe.com/thread/1480238
next link says After Effects, but check YOUR permissions !!!
-http://blogs.adobe.com/aftereffects/2014/06/permissions-mac-os-start-adobe-applications.ht ml -
InDesign CS6 on Mac and Websense
Hi there.
We have Websense Endpoint deployed but Macs using InDesign, loading the Websense Endpoint client causes InDesign to crash on opening.
We have raised this with Websense but have not got a satisfactory solution (in over a month) but I wondered if other people had found problems with InDesign working with either Websense Endpoint or equivalent webfilter agents?I am on Windows, but have 2 links that may help
Mac 10.9.3 and CS6 https://forums.adobe.com/thread/1480238
next link says After Effects, but check YOUR permissions !!!
-http://blogs.adobe.com/aftereffects/2014/06/permissions-mac-os-start-adobe-applications.ht ml -
Indesign CC crash on Mac OSX 10.9
I recently updated both to Mavericks and InDesign CC. Then Indesign will not open on. The application crashes after it opens 5 seconds. I have uninstalled, re-installed, but does't work. Who can help me....please....
This ist error report:
error
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
terminating with uncaught exception of type std::runtime_error: unicode: ill-defined utf8 (< 192)
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff94124866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff89b9035c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff92f5abba abort + 125
3 libc++abi.dylib 0x00007fff95971141 abort_message + 257
4 libc++abi.dylib 0x00007fff95996aa4 default_terminate_handler() + 240
5 libobjc.A.dylib 0x00007fff8cde6322 _objc_terminate() + 124
6 libc++abi.dylib 0x00007fff959943e1 std::__terminate(void (*)()) + 8
7 libc++abi.dylib 0x00007fff95993e6b __cxa_throw + 124
8 PublicLib.dylib 0x00000001011ed5fe PMString::SetUTF8String(std::string const&) + 446
9 com.adobe.InDesign.Font Manager 0x0000000113536bae 0x113534000 + 11182
10 com.adobe.InDesign.Text Panel 0x0000000110b25ece 0x110af4000 + 204494
11 com.adobe.InDesign.Font Manager 0x0000000113591bd3 0x113534000 + 383955
12 com.adobe.InDesign.Font Manager 0x0000000113591576 0x113534000 + 382326
13 com.adobe.InDesign.Font Manager 0x000000011358f9e4 0x113534000 + 375268
14 com.adobe.InDesign.Font Manager 0x00000001135527b2 0x113534000 + 124850
15 com.adobe.InDesign.Text Panel 0x0000000110b26785 0x110af4000 + 206725
16 com.adobe.InDesign.Text Panel 0x0000000110b1b9ea 0x110af4000 + 162282
17 com.adobe.InDesign.AppFramework 0x000000011128cbae 0x1111af000 + 908206
18 com.adobe.InDesign.AppFramework 0x00000001111fa24f 0x1111af000 + 307791
19 com.adobe.InDesign.AppFramework 0x00000001111f9c8b 0x1111af000 + 306315
20 com.adobe.InDesign.Application UI 0x00000001114f9f4d 0x1113c7000 + 1257293
21 com.apple.AppKit 0x00007fff8a25ca29 -[NSApplication run] + 646
22 com.adobe.exo.framework 0x00000001028a7e98 exo::app::OS_AppBase::RunEventLoop() + 56
23 com.adobe.InDesign.AppFramework 0x00000001112bcff3 0x1111af000 + 1105907
24 com.adobe.InDesign.AppFramework 0x00000001112bc182 0x1111af000 + 1102210
25 com.adobe.InDesign 0x0000000100001dbc main + 412
26 com.adobe.InDesign 0x0000000100001bb4 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff94125662 kevent64 + 10
1 libdispatch.dylib 0x00007fff9542b43d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff9542b152 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff94124716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89b91c77 _pthread_cond_wait + 787
2 com.apple.CoreServices.CarbonCore 0x00007fff91e42c37 TSWaitOnConditionTimedRelative + 148
3 com.apple.CoreServices.CarbonCore 0x00007fff91e1338d MPWaitOnQueue + 192
4 PMRuntime.dylib 0x000000010165ebe1 0x10165d000 + 7137
5 com.apple.CoreServices.CarbonCore 0x00007fff91e1390b PrivateMPEntryPoint + 58
6 libsystem_pthread.dylib 0x00007fff89b8f899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff89b8f72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff89b93fc9 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff94124e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89b90f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff89b93fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff94120a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9411fd18 mach_msg + 64
2 com.apple.CoreServices.CarbonCore 0x00007fff91e3fc2c TS_exception_listener_thread + 100
3 libsystem_pthread.dylib 0x00007fff89b8f899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff89b8f72a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff89b93fc9 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff94124e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89b90f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff89b93fb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff94124716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89b91c3b _pthread_cond_wait + 727
2 com.adobe.InDesign.AppFramework 0x00000001112a7f22 0x1111af000 + 1019682
3 com.adobe.InDesign.AppFramework 0x00000001112a738d 0x1111af000 + 1016717
4 com.adobe.InDesign.AppFramework 0x00000001112a4a97 0x1111af000 + 1006231
5 com.adobe.InDesign.AppFramework 0x00000001112a8abd 0x1111af000 + 1022653
6 com.adobe.InDesign.AppFramework 0x00000001112a8a43 0x1111af000 + 1022531
7 com.adobe.InDesign.AppFramework 0x00000001112a8a02 0x1111af000 + 1022466
8 com.adobe.boost_threads.framework 0x00000001010736d4 boost::thread::start_thread() + 436
9 libsystem_pthread.dylib 0x00007fff89b8f899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff89b8f72a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff89b93fc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff94124716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89b91c3b _pthread_cond_wait + 727
2 com.adobe.InDesign.AppFramework 0x00000001112a7f22 0x1111af000 + 1019682
3 com.adobe.InDesign.AppFramework 0x00000001112a738d 0x1111af000 + 1016717
4 com.adobe.InDesign.AppFramework 0x00000001112a4a97 0x1111af000 + 1006231
5 com.adobe.InDesign.AppFramework 0x00000001112a8abd 0x1111af000 + 1022653
6 com.adobe.InDesign.AppFramework 0x00000001112a8a43 0x1111af000 + 1022531
7 com.adobe.InDesign.AppFramework 0x00000001112a8a02 0x1111af000 + 1022466
8 com.adobe.boost_threads.framework 0x00000001010736d4 boost::thread::start_thread() + 436
9 libsystem_pthread.dylib 0x00007fff89b8f899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff89b8f72a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff89b93fc9 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff94124a3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff92f79e60 nanosleep + 200
2 com.adobe.InDesign.Support for JavaScript 0x0000000116fe5818 0x116f92000 + 342040
3 com.adobe.InDesign.Support for JavaScript 0x0000000116fcca3e 0x116f92000 + 240190
4 com.adobe.InDesign.Support for JavaScript 0x0000000116fe53d5 0x116f92000 + 340949
5 libsystem_pthread.dylib 0x00007fff89b8f899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff89b8f72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff89b93fc9 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff94124e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89b90f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff89b93fb9 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff9412491a __recvfrom + 10
1 ServiceManager-Launcher.dylib 0x00000001189ac231 0x118994000 + 98865
2 ServiceManager-Launcher.dylib 0x00000001189ab5d6 0x118994000 + 95702
3 ServiceManager-Launcher.dylib 0x00000001189aa678 0x118994000 + 91768
4 ServiceManager-Launcher.dylib 0x00000001189aa6e6 0x118994000 + 91878
5 ServiceManager-Launcher.dylib 0x00000001189a52e4 0x118994000 + 70372
6 ServiceManager-Launcher.dylib 0x00000001189a5cfe 0x118994000 + 72958
7 ServiceManager-Launcher.dylib 0x00000001189a5c0b 0x118994000 + 72715
8 ServiceManager-Launcher.dylib 0x00000001189a936e 0x118994000 + 86894
9 ServiceManager-Launcher.dylib 0x00000001189a94b2 0x118994000 + 87218
10 ServiceManager-Launcher.dylib 0x00000001189a926d 0x118994000 + 86637
11 ServiceManager-Launcher.dylib 0x00000001189a91e6 0x118994000 + 86502
12 ServiceManager-Launcher.dylib 0x0000000118997916 0x118994000 + 14614
13 ServiceManager-Launcher.dylib 0x000000011899bb05 0x118994000 + 31493
14 ServiceManager-Launcher.dylib 0x00000001189a9e46 0x118994000 + 89670
15 ServiceManager-Launcher.dylib 0x00000001189abef3 0x118994000 + 98035
16 libsystem_pthread.dylib 0x00007fff89b8f899 _pthread_body + 138
17 libsystem_pthread.dylib 0x00007fff89b8f72a _pthread_start + 137
18 libsystem_pthread.dylib 0x00007fff89b93fc9 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff94120a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9411fd18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff96bcc315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff96bcb939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff96bcb275 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff8a4091ce _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff89b8f899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff89b8f72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff89b93fc9 thread_start + 13
Thread 12:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff94124716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89b91c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000126e8844b 0x126e43000 + 283723
3 MultiProcessor Support 0x0000000126e88303 0x126e43000 + 283395
4 MultiProcessor Support 0x0000000126ea8394 0x126e43000 + 414612
5 libsystem_pthread.dylib 0x00007fff89b8f899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff89b8f72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff89b93fc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff79b69310 rcx: 0x00007fff5fbfea08 rdx: 0x0000000000000000
rdi: 0x0000000000000707 rsi: 0x0000000000000006 rbp: 0x00007fff5fbfea30 rsp: 0x00007fff5fbfea08
r8: 0x00007fff95997a87 r9: 0x00007fff92f82900 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x00007fff5fbfeb90 r13: 0x0000608000d1a368 r14: 0x0000000000000006 r15: 0x00007fff5fbfea70
rip: 0x00007fff94124866 rfl: 0x0000000000000206 cr2: 0x00007fff95976dee
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
0x100000000 - 0x100005fff +com.adobe.InDesign (9.0.0.244 - 9000) <B5F57C02-C4BE-3618-BB03-B222905EDA04> /Volumes/VOLUME/*/Adobe InDesign CC.app/Contents/MacOS/Adobe InDesign CC
0x10000c000 - 0x10000eff7 +com.adobe.InDesign.InDesignModelAndUI (9.0 - 0) <7EAF82B5-D2A0-3E46-96B1-61E4A9D819C9> /Volumes/VOLUME/*/Adobe InDesign CC.app/Contents/MacOS/InDesignModelAndUI.framework/Versions/A/InDesignModelAndUI
0x100014000 - 0x10001cfff +com.adobe.coretech.adobesplashkit (AdobeSplashKit Version 1.0 - 1.0) <65BFDA83-4121-3D12-9BBE-9F4FF1DB3D6A> /Volumes/VOLUME/*/Adobe InDesign CC.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x100025000 - 0x10002ffff +ASLSupportLib.dylib (1) <37C5A821-5118-3BCF-AC5E-F9C4FAE123A8> /Volumes/VOLUME/*/Adobe InDesign CC.app/Contents/MacOS/ASLSupportLib.dylib
0x100037000 - 0x10012bff7 +DV_WidgetBinLib.dylib (1) <6A40E798-D47A-3959-A04E-9361B010FAE3> /Volumes/VOLUME/*/Adobe InDesign CC.app/Contents/MacOS/DV_WidgetBinLib.dylib
0x1001bf000 - 0x100204ff7 +TextPanelLib.dylib (1) <F06B61DF-F7D5-37AA-B1F5-BB5FA3737E62> /Volumes/VOLUME/*/Adobe InDesign CC.app/Contents/MacOS/TextPanelLib.dylib
0x100221000 - 0x100382fff +WidgetBinLib.dylib (1) <7D51BAC1-7061-36C1-8C0E-CBF411371A56> /Volumes/VOLUME/*/Adobe InDesign CC.app/Contents/MacOS/WidgetBinLib.dylib
0x100433000 - 0x1005fcff7 +com.adobe.owl (AdobeOwl version 5.0.13 - 5.0.13) <E9BEFE93-8AB5-3EF9-B59E-69208015C7FA> /Volumes/VOLUME/*/Adobe InDesign CC.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
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0x11166c000 - 0x11198afff +com.adobe.dvaadameve.framework (7.0.849323 - 7.0.849323.0) <D4BF8D91-C86E-3E9E-9551-99E55C9C06ED> /Volumes/VOLUME/*/Adobe InDesign CC.app/Contents/Frameworks/dvaadameve.framework/Versions/A/dvaadameve
0x111c60000 - 0x111caffff +com.adobe.headlights.LogSessionFramework (2.1.2.1756) <BD518257-970F-344A-92B8-B8BE1A8EB4D8> /Volumes/VOLUME/*/Adobe InDesign CC.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x111cd5000 - 0x111d93ff7 +com.adobe.AdobeExtendScript (ExtendScript 4.5.5 - 4.5.5.30772) <4FC0039A-A770-3A51-9D7A-D24167344540> /Volumes/VOLUME/*/Adobe InDesign CC.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScript
0x111dbb000 - 0x111e66ff7 +com.adobe.AdobeScCore (ScCore 4.5.5 - 4.5.5.30772) <5DE0B54D-CDAE-3146-904F-72CBC5C89FA7> /Volumes/VOLUME/*/Adobe InDesign CC.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x111e90000 - 0x111fdafff +com.adobe.dvascriptui.framework (7.0.6 - 7.0.6.0) <906D3438-0978-35E9-B772-BB99D2A87446> /Volumes/VOLUME/*/Adobe InDesign CC.app/Contents/Frameworks/dvascriptui.framework/Versions/A/dvascriptui
0x1120f4000 - 0x11211aff7 +com.adobe.InDesign.Article (9.0.0.244 - 0) <88A93C7C-8AAA-3735-B4C9-A5A7DE244A53> /Volumes/VOLUME/*/Adobe InDesign CC.app/Contents/MacOS/Required/Article.InDesignPlugin/Article
0x11212a000 - 0x1121c7fff +com.adobe.InDesign.Assignments (9.0.0.244 - 0) <3D89F7BD-10E2-33C9-84F8-AB4EC4CF9224> /Volumes/VOLUME/*/Adobe InDesign CC.app/Contents/MacOS/Required/Assignments.InDesignPlugin/Assignments
0x1121e8000 - 0x1122f4ff7 +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.6 -f 45 - 79.151481) <7B2C5F12-A861-3EA3-A5E1-A0ABF705EB5D> /Volumes/VOLUME/*/Adobe InDesign CC.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
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0x112382000 - 0x1123adff7 +com.adobe.InDesign.AWSUI (9.0.0.244 - 0) <955148B3-6CD7-3E86-A8D4-A03E6A2443B8> /Volumes/VOLUME/*/Adobe InDesign CC.app/Contents/MacOS/Required/AWSUI.InDesignPlugin/AWSUI
0x1123c2000 - 0x1123fcff7 +com.adobe.InDesign.Basic Tools (9.0.0.244 - 0) <66742DFE-591B-3824-84D0-B40A4B10AB88> /Volumes/VOLUME/*/Adobe InDesign CC.app/Contents/MacOS/Required/Basic Tools.InDesignPlugin/Basic Tools
0x112417000 - 0x112480fff +com.adobe.InDesign.Behavior (9.0.0.244 - 0) <17D2DC00-BBB4-3360-A235-5506429E2494> /Volumes/VOLUME/*/Adobe InDesign CC.app/Contents/MacOS/Required/Behavior.InDesignPlugin/Behavior
0x11249e000 - 0x112540ff7 +com.adobe.InDesign.BNCore (9.0.0.244 - 0) <85452FEB-1AB8-3FDA-B65D-741F402C864B> /Volumes/VOLUME/*/Adobe InDesign CC.app/Contents/MacOS/Required/BNCore.InDesignPlugin/BNCore
0x11255e000 - 0x1125c4fff +com.adobe.InDesign.Book (9.0.0.244 - 0) <7B50A821-7461-3CA0-9A2D-303AF94B637B> /Volumes/VOLUME/*/Adobe InDesign CC.app/Contents/MacOS/Required/Book.InDesignPlugin/Book
0x1125db000 - 0x112614fff +com.adobe.InDesign.CellStyles (9.0.0.244 - 0) <4096AD3D-672B-3AEC-9D76-28D164594656> /Volumes/VOLUME/*/Adobe InDesign CC.app/Contents/MacOS/Required/CellStyles.InDesignPlugin/CellStyles
0x112627000 - 0x1126b7ff7 +com.adobe.InDesign.CJK Text Attributes (9.0.0.244 - 0) <EB8E12CE-38D9-3094-9A72-91B90F7EDF15> /Volumes/VOLUME/*/Adobe InDesign CC.app/Contents/MacOS/Required/CJK Text Attributes.InDesignPlugin/CJK Text Attributes
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0x1130a7000 - 0x11319efff +com.adobe.AGMFLThank you for your reply. The entire report: http://pastebin.com/MV9hBhGV
I upraded my mac from 10.8 to Mavericks. I deleted Indesign cs6, then install the creative cloud and download Indesign CC. But Indesign CC has crash. So I delete Indesign CC and reinstall CS6 again, but Indesign CS6 has a same problem... -
Last Friday when opening an InDesign file that had become corrupt on the server, it crashed InDesign and since then hasn't been able to export to PDF. I've done a complete uninstall/reinstall of Creative Suite, ran Disk Utility on the MAC and still no luck. My next step is a complete wipe of the MAC and reinstall everything unless someone has another idea. Thanks, Ed
see Adobe Forums: InDesign crashes at startup for John's list of additional user files you can delete. If that doesn't work, try renaming the Adobe folders inthe bad account, then copy the ones from the admin account that works.
-
Indesign crashes when exporting to pdf with .eps and .ai files placed
Hi everyone,
I have an Indesign file with 4 placed Illustrator .eps file placed. Whenever I try to export to pdf, it starts to export and then when it reaches a page with a .eps file on it, it hovers for a minute and then Indesign crashes. I decided to save these 4 .eps files as .ai files and replace them. Now when I export to pdf, it gets through the export and a pdf file is created but immediately after, Indesign crashes.
Is this a sign of corrupt .eps or .ai files or a corrupt Indesign file? All I know is that if I remove all the image files, then the ID file is fine, ie. it exports and ID doesn't crash.
Is there a way to test either .eps, .ai or Indesign files for corruption, and if they are corrupt is it possible to repair them?
Appreciate any help offered.You haven't said which version of Indesign you are using or other specs, but I would bet that you are using CS2 on an Intel Mac. CS2 runs under Rosetta on an Intel Mac, and I have found that memory problems are often the result of crashes like the ones you have described. My advice is to stay away from EPS files and use AI or PSD, especially if the file is a bitmap or photo. This has eliminated all the crashes that used to occur on my system. As far as the crashes after making PDF files, I don't have a solution other than restarting Indesign after exporting a PDF file or two at a time. The same Rosetta memory problem seems to mess it up for me. Mine would just exit from Indesign with no warning. Hope this helps.
Regards,
Len Swierski -
I am using Adobe Suite CS4 and have had no problems with it until today. InDesign, Photoshop and Illustrator keep crashing!! I've uninstalled and reinstalled to no avail. I've also cleared the cache. Help!
Ok, thanks for your help. I believe I pasted all the info from your answer. Since Photoshop and inDesign are crashing as well, will you need that too?
May 8 16:04:41 iMac com.apple.launchd.peruser.501[126] ([0x0-0x4d04d].com.adobe.illustrator[493]): Job appears to have crashed: Segmentation fault: 11
May 8 16:04:42 iMac ReportCrash[496]: Saved crash report for Adobe Illustrator[493] version 367 (14.0.0) to /Users//Library/Logs/DiagnosticReports/Adobe Illustrator_2014-05-08-160442_-iMac.crash
May 8 16:04:42 -iMac ReportCrash[496]: Removing excessive log: file://localhost/Users/xxxxxx/Library/Logs/DiagnosticReports/Adobe%20Illustrato r_2014-05-06-152657_-iMac.crash
Process: Adobe Illustrator [273]
Path: /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 367 (14.0.0)
Code Type: X86 (Native)
Parent Process: launchd [131]
Date/Time: 2014-05-06 15:29:44.038 -0700
OS Version: Mac OS X 10.7.5 (11G63b)
Report Version: 9
Interval Since Last Report: 353 sec
Crashes Since Last Report: 6
Per-App Interval Since Last Report: 11182846 sec
Per-App Crashes Since Last Report: 7
Anonymous UUID:
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000ffffff5a
VM Regions Near 0xffffff5a:
--> shared memory 00000000ffff0000-00000000ffff2000 [ 8K] r-x/r-x SM=SHM
Application Specific Information:
objc[273]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 AdobePDFL 0x024104cd ASrealloc + 737
1 AdobePDFL 0x0236f588 CosDocEnumEOFs + 27326
2 AdobePDFL 0x0236d907 CosDocEnumEOFs + 20029
3 AdobePDFL 0x0236fd46 CosDocEnumEOFs + 29308
4 AdobePDFL 0x0227d782 ASTextIsEmpty + 1146
5 AdobePDFL 0x0212779f PDFontPSFlushIncrGlyphList + 65853
6 AdobePDFL 0x02127966 PDFontPSFlushIncrGlyphList + 66308
7 AdobePDFL 0x02129f93 PDFontPSFlushIncrGlyphList + 76081
8 AdobePDFL 0x0212cae6 PDFontPSFlushIncrGlyphList + 87172
9 AdobePDFL 0x02111b26 PDFLPrintDoc + 6322
10 AdobePDFL 0x021dccac PDSetHostEncoding + 2412
11 AdobePDFL 0x021dce02 PDSetHostEncoding + 2754
12 AdobePDFL 0x02114eba PDFLInitFriends + 2122
13 AdobePDFL 0x021149c8 PDFLInitFriends + 856
14 com.adobe.illustrator.plugins.PDF Suite 0x16884096 PluginMain + 163654
15 com.adobe.illustrator.plugins.PDF Suite 0x16883b61 PluginMain + 162321
16 com.adobe.illustrator.plugins.PDF Suite 0x168840f2 PluginMain + 163746
17 com.adobe.illustrator.plugins.PDF Suite 0x16862872 PluginMain + 26402
18 com.adobe.illustrator.plugins.PDF Suite 0x16862c7b PluginMain + 27435
19 com.adobe.illustrator.plugins.PDF Suite 0x1685c1f3 PluginMain + 163
20 com.adobe.illustrator 0x006a93ff 0x1000 + 6980607
21 com.adobe.illustrator 0x006a89c6 0x1000 + 6977990
22 com.adobe.illustrator 0x00586d75 0x1000 + 5791093
23 com.adobe.illustrator 0x00586e2d 0x1000 + 5791277
24 com.adobe.illustrator 0x0052f513 0x1000 + 5432595
25 com.adobe.illustrator 0x00539777 0x1000 + 5474167
26 com.adobe.illustrator 0x0053d599 0x1000 + 5490073
27 com.adobe.illustrator 0x00515187 0x1000 + 5325191
28 com.adobe.illustrator 0x00b0517a AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 524022
29 com.adobe.illustrator 0x00a181df AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 43387
30 com.adobe.illustrator 0x0004210a 0x1000 + 266506
31 com.adobe.illustrator 0x0053c893 0x1000 + 5486739
32 com.adobe.illustrator 0x0053a574 0x1000 + 5477748
33 com.adobe.illustrator 0x00b03d77 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 518899
34 com.adobe.illustrator.plugins.PDF Format 0x10122118 0x1010f000 + 78104
35 com.adobe.coretech.adm 0x0dd83d85 0xdd7b000 + 36229
36 com.adobe.coretech.adm 0x0dd8c62f 0xdd7b000 + 71215
37 com.adobe.coretech.adm 0x0dd8d7fb 0xdd7b000 + 75771
38 com.adobe.coretech.adm 0x0ddd5871 0xdd7b000 + 370801
39 com.adobe.coretech.adm 0x0dd93c53 0xdd7b000 + 101459
40 com.adobe.illustrator.plugins.PDF Format 0x101200bd 0x1010f000 + 69821
41 com.adobe.illustrator.plugins.PDF Format 0x1011a56a 0x1010f000 + 46442
42 com.adobe.illustrator.plugins.PDF Format 0x101442e7 PluginMain + 2927
43 com.adobe.illustrator.plugins.PDF Format 0x1014391e PluginMain + 422
44 com.adobe.illustrator 0x006a93ff 0x1000 + 6980607
45 com.adobe.illustrator 0x006a89c6 0x1000 + 6977990
46 com.adobe.illustrator 0x00586d75 0x1000 + 5791093
47 com.adobe.illustrator 0x0047021d 0x1000 + 4649501
48 com.adobe.illustrator 0x00473190 0x1000 + 4661648
49 com.adobe.illustrator 0x0027b1dc 0x1000 + 2597340
50 com.adobe.illustrator 0x0027bb3b 0x1000 + 2599739
51 com.adobe.illustrator 0x0027bf0d 0x1000 + 2600717
52 com.adobe.illustrator 0x000a2ad9 0x1000 + 662233
53 com.adobe.illustrator 0x000a24ea 0x1000 + 660714
54 com.adobe.illustrator 0x000a263a 0x1000 + 661050
55 com.apple.AE 0x91fb8e0b InvokeAEEventHandlerUPP + 29
56 com.adobe.illustrator.plugins.Scripting Support 0x0e3794e6 0xe359000 + 132326
57 com.adobe.illustrator.plugins.Scripting Support 0x0e3f4dcb PluginMain + 605
58 com.apple.AE 0x91fa3045 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 202
59 com.apple.AE 0x91f8cb67 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ + 43
60 com.apple.AE 0x91f8ca54 aeProcessAppleEvent + 253
61 com.apple.HIToolbox 0x93410a86 AEProcessAppleEvent + 103
62 com.apple.HIToolbox 0x9359ead1 AEProcessEvent + 162
63 com.apple.HIToolbox 0x9349752f HIStdAppHandler::HandleEvent(OpaqueEventHandlerCallRef*, TCarbonEvent&) + 181
64 com.apple.HIToolbox 0x934984ce TEventHandler::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 58
65 com.apple.HIToolbox 0x9358bc0c _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
66 com.apple.HIToolbox 0x93407313 _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1602
67 com.apple.HIToolbox 0x93406790 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 482
68 com.apple.HIToolbox 0x934065a8 SendEventToEventTargetWithOptions + 75
69 com.apple.HIToolbox 0x9341c1c6 _ZL29ToolboxEventDispatcherHandlerP25OpaqueEventHandlerCallRefP14OpaqueEventRef Pv + 3152
70 com.apple.HIToolbox 0x934077ce _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 2813
71 com.apple.HIToolbox 0x93406790 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 482
72 com.apple.HIToolbox 0x9341b571 SendEventToEventTarget + 76
73 com.adobe.illustrator 0x00080d3e 0x1000 + 523582
74 com.apple.HIToolbox 0x9358bc0c _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
75 com.apple.HIToolbox 0x93407313 _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1602
76 com.apple.HIToolbox 0x93406790 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 482
77 com.apple.HIToolbox 0x934065a8 SendEventToEventTargetWithOptions + 75
78 com.apple.HIToolbox 0x9341c1c6 _ZL29ToolboxEventDispatcherHandlerP25OpaqueEventHandlerCallRefP14OpaqueEventRef Pv + 3152
79 com.apple.HIToolbox 0x934077ce _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 2813
80 com.apple.HIToolbox 0x93406790 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 482
81 com.apple.HIToolbox 0x9341b571 SendEventToEventTarget + 76
82 com.apple.HIToolbox 0x9358ba58 ToolboxEventDispatcher + 82
83 com.apple.HIToolbox 0x9358bb87 RunApplicationEventLoop + 236
84 com.adobe.illustrator 0x00080f83 0x1000 + 524163
85 com.adobe.illustrator 0x000d84ab 0x1000 + 881835
86 com.adobe.illustrator 0x000a2cd2 0x1000 + 662738
87 com.adobe.illustrator 0x00003672 0x1000 + 9842
88 com.adobe.illustrator 0x00003599 0x1000 + 9625
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x95f0a90a kevent + 10
1 libdispatch.dylib 0x96fb6e04 _dispatch_mgr_invoke + 969
2 libdispatch.dylib 0x96fb5853 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x95f0a02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x95542ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x955446fe start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x95f0a02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x95542ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x955446fe start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x95f0983e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95544e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x954ec82a pthread_cond_wait + 48
3 com.adobe.amt.services 0x047c9552 AMTConditionLock::LockWhenCondition(int) + 46
4 com.adobe.amt.services 0x047c4995 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 115
5 com.adobe.amt.services 0x047c95b0 AMTThread::Worker(void*) + 20
6 libsystem_c.dylib 0x95540ed9 _pthread_start + 335
7 libsystem_c.dylib 0x955446de thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x95f0983e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95544e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x95544f7b pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x9ad0f3a7 TSWaitOnConditionTimedRelative + 178
4 com.apple.CoreServices.CarbonCore 0x9ad0f11d TSWaitOnSemaphoreCommon + 490
5 com.apple.CoreServices.CarbonCore 0x9ad0ef2e TSWaitOnSemaphoreRelative + 24
6 com.apple.CoreServices.CarbonCore 0x9ad84398 TimerThread + 292
7 libsystem_c.dylib 0x95540ed9 _pthread_start + 335
8 libsystem_c.dylib 0x955446de thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x95f0983e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95544e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x954f542c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9ad9de62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x9ad0f37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9ad7167f MPWaitOnQueue + 200
6 AdobeACE 0x0130a38d 0x12d9000 + 201613
7 AdobeACE 0x01309d85 0x12d9000 + 200069
8 com.apple.CoreServices.CarbonCore 0x9ad725e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x95540ed9 _pthread_start + 335
10 libsystem_c.dylib 0x955446de thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x95f0983e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95544e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x954f542c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9ad9de62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x9ad0f37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9ad7167f MPWaitOnQueue + 200
6 AdobeACE 0x0130a38d 0x12d9000 + 201613
7 AdobeACE 0x01309d85 0x12d9000 + 200069
8 com.apple.CoreServices.CarbonCore 0x9ad725e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x95540ed9 _pthread_start + 335
10 libsystem_c.dylib 0x955446de thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x95f0983e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95544e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x954f542c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9ad9de62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x9ad0f37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9ad7167f MPWaitOnQueue + 200
6 AdobeACE 0x0130a38d 0x12d9000 + 201613
7 AdobeACE 0x01309d85 0x12d9000 + 200069
8 com.apple.CoreServices.CarbonCore 0x9ad725e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x95540ed9 _pthread_start + 335
10 libsystem_c.dylib 0x955446de thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x95f07c22 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x95f071f6 mach_msg + 70
2 com.macromedia.Flash Player.authplaylib 0x1390763e ExternalPlayer_Initialize + 1865604
3 libsystem_c.dylib 0x95540ed9 _pthread_start + 335
4 libsystem_c.dylib 0x955446de thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x95f0983e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95544e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x954ec82a pthread_cond_wait + 48
3 com.macromedia.Flash Player.authplaylib 0x13733ba6 0x1344c000 + 3046310
4 com.macromedia.Flash Player.authplaylib 0x13755f81 ExternalPlayer_Initialize + 90311
5 com.macromedia.Flash Player.authplaylib 0x13733f98 0x1344c000 + 3047320
6 libsystem_c.dylib 0x95540ed9 _pthread_start + 335
7 libsystem_c.dylib 0x955446de thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x95f0983e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95544e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x954ec82a pthread_cond_wait + 48
3 com.macromedia.Flash Player.authplaylib 0x13733ba6 0x1344c000 + 3046310
4 com.macromedia.Flash Player.authplaylib 0x13755f81 ExternalPlayer_Initialize + 90311
5 com.macromedia.Flash Player.authplaylib 0x13733f98 0x1344c000 + 3047320
6 libsystem_c.dylib 0x95540ed9 _pthread_start + 335
7 libsystem_c.dylib 0x955446de thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x95f0983e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95544e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x954ec82a pthread_cond_wait + 48
3 com.macromedia.Flash Player.authplaylib 0x13733ba6 0x1344c000 + 3046310
4 com.macromedia.Flash Player.authplaylib 0x13755f81 ExternalPlayer_Initialize + 90311
5 com.macromedia.Flash Player.authplaylib 0x13733f98 0x1344c000 + 3047320
6 libsystem_c.dylib 0x95540ed9 _pthread_start + 335
7 libsystem_c.dylib 0x955446de thread_start + 34
Thread 13:
0 libsystem_kernel.dylib 0x95f0983e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95544e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x954ec82a pthread_cond_wait + 48
3 com.macromedia.Flash Player.authplaylib 0x13733ba6 0x1344c000 + 3046310
4 com.macromedia.Flash Player.authplaylib 0x13755f81 ExternalPlayer_Initialize + 90311
5 com.macromedia.Flash Player.authplaylib 0x13733f98 0x1344c000 + 3047320
6 libsystem_c.dylib 0x95540ed9 _pthread_start + 335
7 libsystem_c.dylib 0x955446de thread_start + 34
Thread 14:
0 libsystem_kernel.dylib 0x95f07d36 mach_wait_until + 10
1 libsystem_c.dylib 0x954ee439 nanosleep + 388
2 com.adobe.illustrator.plugins.Scripting Support 0x0e46489d PluginMain + 458031
3 com.adobe.illustrator.plugins.Scripting Support 0x0e4648fd PluginMain + 458127
4 com.adobe.illustrator.plugins.Scripting Support 0x0e468402 PluginMain + 473236
5 com.adobe.illustrator.plugins.Scripting Support 0x0e464bbf PluginMain + 458833
6 libsystem_c.dylib 0x95540ed9 _pthread_start + 335
7 libsystem_c.dylib 0x955446de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xffffff4a ebx: 0x0236f46a ecx: 0x0000000f edx: 0xbfff75ae
edi: 0xffffff4a esi: 0x00000642 ebp: 0xbfff7558 esp: 0xbfff7540
ss: 0x00000023 efl: 0x00010282 eip: 0x024104cd cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0xffffff5a
Logical CPU: 0
Binary Images:
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0x1190000 - 0x11a0fff com.apple.carbonframeworktemplate (1.0 - 1.0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x11a7000 - 0x11c2ff9 +AdobePDFSettings (??? - ???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/Adobe PDFSettings
0x11dc000 - 0x122cfff +com.adobe.illustrator.aiport (AIPort version 1.0 - 1.0) <F625B836-9616-46B7-B681-F9AC11D0DA71> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AIPort.framework/Versions/A/AIPort
0x12c5000 - 0x12c6027 +SPBasic (??? - ???) <B1DC5A08-15C4-49F9-9DF1-6A94E0AD3448> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x12ca000 - 0x12d0ff7 +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSp lashKit
0x12d9000 - 0x13e6fff +AdobeACE (??? - ???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x1404000 - 0x191bfef +AdobeAGM (??? - ???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x1a94000 - 0x1ad4fef +AdobeARE (??? - ???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x1ade000 - 0x1b02ff6 +AdobeAXE8SharedExpat (??? - ???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/A dobeAXE8SharedExpat
0x1b15000 - 0x1b2ffff +AdobeBIB (??? - ???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x1b3a000 - 0x1b5bff7 +AdobeBIBUtils (??? - ???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIB Utils
0x1b68000 - 0x1e04fef +AdobeCoolType (??? - ???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoo lType
0x1e8f000 - 0x1f5dfff +AdobeExtendScript (3.7.0 - compatibility 3.7.0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/Adob eExtendScript
0x1fd4000 - 0x20bcfdf +AdobePDFPort (??? - ???) <F54A25D1-5E7A-472E-83D1-10D187434C85> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFP ort
0x2101000 - 0x26f9fdf +AdobePDFL (??? - ???) <8EC2ABBA-52D2-4230-B327-A6827FB2D33A> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x283d000 - 0x28defd7 +AdobeScCore (3.7.0 - compatibility 3.7.0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCor e
0x293a000 - 0x29e8fd7 +AdobeSVGExport (??? - ???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSV GExport
0x2a1a000 - 0x2cc3fe2 +AdobeSVGRE (??? - ???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
0x2dad000 - 0x2e0dfc7 +AdobeXMP (??? - ???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x2e1c000 - 0x2ef1fdd +FileInfo (??? - ???) <F0932F89-FC98-4BA9-B4F2-C58D0E71D3C1> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x2f22000 - 0x2fa4fd7 +AdobeXMPFiles (??? - ???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMP Files
0x2fbb000 - 0x308a23b +libicui18n.dylib.36.0 (36.0.0 - compatibility 36.0.0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/ 3.6/libicui18n.dylib.36.0
0x3133000 - 0x3207db7 +libicuuc.dylib.36.0 (36.0.0 - compatibility 36.0.0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/3.6/libicuuc. dylib.36.0
0x3268000 - 0x3c1857f +libicudata.dylib.36.0 (36.0.0 - compatibility 36.0.0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/3.6/libicudata.d ylib.36.0
0x3c1b000 - 0x3fe5fef +AdobeMPS (??? - ???) <277E01A3-CAC3-4FA9-A591-4BC0A5BC125A> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x4074000 - 0x422aff4 +com.adobe.amtlib (amtlib 2.0.1.10077 - 2.0.1.10077) <CB2EC3BF-6771-4DAB-BF29-6775FB6F9608> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x4261000 - 0x42ee2cb +libicucnv.dylib.36.0 (36.0.0 - compatibility 36.0.0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/3.6/libicuc nv.dylib.36.0
0x431b000 - 0x46f501f +com.adobe.linguistic.LinguisticManager (4.0.0 - 7863) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeL inguistic
0x47a9000 - 0x484afc3 +com.adobe.amt.services (AMTServices 2.0.1.10077 [BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:31:09] - 2 . 0) <31E82904-C3C2-424E-A1AE-A5EFADBB19B8> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/amtservices.framework/Versions/A/amtservice s
0x4928000 - 0x4e26fc3 +AdobeOwlCanvas (??? - ???) <DC1EE447-FCDB-43C8-B6D2-A5454291C85D> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOw lCanvas
0x4f6f000 - 0x4ffffc3 +WRServices (??? - ???) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x5181000 - 0x5185ffc +com.adobe.AdobeCrashReporter (2.5 - 3.0.20080806) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/Ado beCrashReporter
0x518b000 - 0x51a7fd7 +com.adobe.LogTransport (1.0 - 1.0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/LogTransport.framework/Versions/A/LogTransp ort
0x51b2000 - 0x51e1ff7 +com.adobe.headlights.LogSessionFramework (??? - 2.0.0.06112008) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x5209000 - 0x521affb +LogTransport2 (??? - ???) <835B7B84-5A67-370B-AB39-8E448AA81FA0> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/LogTransport2.framework/Versions/A/LogTrans port2
0x5224000 - 0x522afff +com.adobe.pip (??? - 1.0.0.220) <2CA89939-DFA7-4686-8536-8A1F1107CAF1> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
0x5230000 - 0x525bfff com.apple.GSS (2.2 - 2.0) <1CB56119-09C5-38FD-8FDC-064E3CC5068B> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x5271000 - 0x546bfcf +AdobeOwl (??? - ???) <F209A9B2-9606-4182-93D8-84B349CFBE48> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x54e6000 - 0x5523fff com.apple.vmutils (4.2.1 - 107) <43B3BFA5-8362-3EBD-B44B-32DCE9885082> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x553d000 - 0x55eaff7 libcrypto.0.9.7.dylib (0.9.7 - compatibility 0.9.7) <7B6DB792-C9E5-3772-8734-8D0052757B8C> /usr/lib/libcrypto.0.9.7.dylib
0x6794000 - 0x67dbfc7 +com.adobe.adobe_caps (adobe_caps 2.0.99.0 - 2.0.99.0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x67eb000 - 0x67ebfff libmx.A.dylib (2026.0.0 - compatibility 1.0.0) <859B5BCC-B5D9-370F-8B6C-1E2B242D5DCD> /usr/lib/libmx.A.dylib
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0xbbe9000 - 0xbbfbfff libTraditionalChineseConverter.dylib (54.0.0 - compatibility 1.0.0) <F7D2A96C-D03F-3C0B-83FC-1016BB787B59> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
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0xce1d000 - 0xce1effc ATSHI.dylib (??? - ???) <0B0F21B6-C254-34AE-8128-F3FBC80C68E6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
0xce42000 - 0xce42fff +com.adobe.illustrator.plugins.PlugInRes (Localizer version 14.0.0 - 14.0.0) <CFE61490-698E-4FAE-988C-C238AC6CAAF8> /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Required/Resources/en_US/PluginRes.aip/Contents/MacOS/PlugInRes
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0xcf91000 - 0xcf92fff +com.adobe.illustrator.plugins.ASLib (ASLib version 14.0.0 - 14.0.0) <F08F7B7D-86A2-462E-AB7B-B706FEE4B955> /Applications/Adobe Illustrator CS4/*/ASLib
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0xd2f5000 - 0xd326fe3 +com.adobe.amt.registration (AMTRegistration 2.0.1.10077 [BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:31:09] - 2 . 0) /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/Frameworks/registration.framework/Versions/A/registrat ion
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0x924e5000 - 0x9250fff1 com.apple.CoreServicesInternal (113.20 - 113.20) <13FA1378-67CB-3579-BF83-D11E9425799F> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x9256d000 - 0x92765ff7 com.apple.CoreData (104.1 - 358.14) <C1730963-F75D-3338-B65F-D50235538B28> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x92766000 - 0x9276eff3 liblaunch.dylib (392.39.0 - compatibility 1.0.0) <9E6135FF-C2B1-3BC9-A160-B32D71BFA77C> /usr/lib/system/liblaunch.dylib
0x927a3000 - 0x927b1fff com.apple.opengl (1.8.1 - 1.8.1) <766AFB12-A2CB-3A55-B662-FC9FFCAE0008> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x927b2000 - 0x927b6fff libGIF.dylib (??? - ???) <2ADFED97-2228-343D-9A53-207CBFDE7984> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x927b7000 - 0x927ccfff com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <92AADDB0-BADF-3B00-8941-B8390EDC931B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x927cd000 - 0x927cdff0 com.apple.ApplicationServices (41 - 41) <C48EF6B2-ABF9-35BD-A07A-A38EC0008294> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x927ce000 - 0x927e1ff8 com.apple.MultitouchSupport.framework (231.4 - 231.4) <083F7787-4C3B-31DA-B5BB-1993D9A9723D> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x92b0f000 - 0x92b13ffa libcache.dylib (47.0.0 - compatibility 1.0.0) <56256537-6538-3522-BCB6-2C79DA6AC8CD> /usr/lib/system/libcache.dylib
0x92e5b000 - 0x92e5dffb libRadiance.dylib (??? - ???) <4721057E-5A1F-3083-911B-200ED1CE7678> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x92e5e000 - 0x92e68ff2 com.apple.audio.SoundManager (3.9.4.1 - 3.9.4.1) <2A089CE8-9760-3F0F-B77D-29A78940EA17> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x92ee8000 - 0x92ee9ff0 libunc.dylib (24.0.0 - compatibility 1.0.0) <2F4B35B2-706C-3383-AA86-DABA409FAE45> /usr/lib/system/libunc.dylib
0x92eea000 - 0x92eeafff com.apple.vecLib (3.7 - vecLib 3.7) <8CC -
CS6 Photopshop, Illustrator and Indesign crash upon opening Window 8 64-bit.
Runnning Genuine CS6 Photopshop, Illustrator and Indesign crash upon opening without any error message... worked fine then stopped working. Running it on Window 8 64-bit. Have tried opening without 3d party plugins, resetting preferences, and uninstalling and reinstalling.
did you clear the caches?
and onthe off-chance that ID got far enough to leave something behind, find the InDesign Recovery folder (a hidden folder, I think, since Snow Leopard or Lion) and empty it if there's anything there.
Access hidden user library files | Mac OS 10.7 Lion
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