InDesign crashing when working on a document

Hi all,
I am using CS6 and Windows 7. I have used Photoshop for a while with no problem but am just starting to use InDesign and it keeps crashing. I can insert images and text and save a document but crashes occur when working on a document -  most often when using the selection tool =
I get these two messages during startup so are these relevant to the crashing or any other ideas please?

@  Michael Witherell thanks for your reply. My InDesign is up to date in Help / Updates (if that is what you mean by the patch) and yes I have reset the preferences but the problem is the same - touching the select tool is enough to cause a crash. While  searching on InDesign crashing I saw a suggestion to create a new user in Windows. I don't want to speak too soon but this seems to fix the problem - with my regular Windows user (in which I do everything inlcluding CS6 Photoshop) and with no other programs running, using the select tool (for example) immediately causes InDesign to crash but with the new user it seems so far that I can use the select tool - move stuff around - with no crashing so far. Does that give any clue to what the problem is?
Thanks...

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