Indesign CS 3 and Palatino Fonts

Hi NG,
we have got the following problem :
We had got a template with Palatino fonts in it. We already have the fonts
installed and all is fine. But when we start the template we get an error
that Indesign could not find the Font. We have tried the following things :
- Reinstall the Fonts with the windows built in fontinstaller
- Indesign CS3 update
- renamed the files
- Reinstall the Fonts with the ATM 4.1 (light)
- copied the Fonts to the Indesign Fonts folder
- Install the MissingFonts Plugin with Fontsexpert 2009 from Proxima
We dont know how to get this work. Hope we get some help here:)
regards
Matthias

First, remove all copies of the fonts in all locations. You mention quite a lot; be sure to check them all. ID can't handle same fonts in different locations.
>renamed the files...
ID doesn't use file names for fonts. It reads the entire font file and uses the font name therein, and you cannot (easily and/or legally) change that.
> ATM 4.1 (light) ... MissingFonts Plugin ...
ID has had issues with ATM and with other 'smart' font managers. Remove all of them, I say. If you get your fonts to work without, you can try installing them again.
>copied the Fonts to the Indesign Fonts folder...
Yes, that is one of the locations you should clear. If the font worked under Windows -- and it is in the Windows Font folder -- it will work with ID.
Font managers seem to cause more trouble than good. I wouldn't know, I never used one. On the other hand, I did have trouble with
i duplicate
fonts -- different file names but the same internal font names, or the same file names but different fonts and in different locations. Use the Find Font command to double- and triple-check if ID is using the actual file
i you think
it is using.

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