InDesign CS 6 Folio Builder crashing

Hello all,
I have a big problem with DPS tools for Adobe InDesign CS6 (CC) on Mac OS X Lion. Every time I start the Folio Builder or Folio Overlays panel it flickers 3 or 4 times and then the InDesign crashes. I have trashed the InDesign preferences and installed the latest patch for DPS tools without any improvement. Occasionaly the Folio Builder opens but then there are other issues (I've had 9 instances of the same file open at once with no way to close them - I close 3 or 4 and the same number of files  opens again).
I hope u understand it is quite annoying since i'm trying to build my first folio for a very important client and for now it's been a nightmare. I'm even considering reverting back to ID CS5.5.
Please advise on further action.
A link to pastebin for error report: http://pastebin.com/ZvYHsGbd
Thank you in advance,
Matej

I've got the same problem here...
I installed InDesign 6 on Mac Snow Leopard system via the Adobe Application Manager and I'm using the Trial run for now.
After installation I updated all the components right away through the help menu in ID.
I also got InDesign 5.5 installed with the Digital Publishing Suite.
As soon as I click the Folio Overlays panel (docked or not docked) InDesign starts opening the same (so it seems) random file.
When I try to close one, another one opens, forcing me to force quit ID.
I allready tried the following solutions:
- downloading the DPS directly from the website instead of the Updates menu
Which gives me an error when trying to install: 'can not apply updates'
- I deleted the following preferences files and caches:
/Users/user name/Library/Preferences/ StageManager.<long_guid>/Local Store/
#SharedObjects
- Tried the Ptach file, but it's an .exe so can't use it
Any other options? Beacuse it's pretty useless like this...
Thanks a lot!

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