InDesign CS2 has problems with multiple hard drives

I have a mac pro that has two external hard drives attached to it. One is connected through usb and the other firewire. When ever I try to open an inDesign file on the hard drive that mounted second I get an error message. However I the hard drive that mounted first works just fine.
The error message is: "Cannot open the document xxx. You may not have permission or the document may be open already. For multi-user access, close the file and then lock it using the File > Get Info command in the Finder."
Any help would be greatly appreciated.

I've not had any such problem. It's been a while since I used CS2, but I definitely used it on computers with more than one disk attached. I don't think I had a mix of FireWire and USB drives though.
Dave

Similar Messages

Automated deployments of Windows 7 on systems with multiple hard drives

Last week I helped a customer use MDT2010 to deploy Windows 7 to ThinkStation systems with multiple hard drives. The customer has multiple HDDs in the system and wants Windows to be installed to the HDD that is connected to SATA port 1. Unfortunately Windows does not always assign "Disk 0" to the HDD on SATA port 1 - in fact it is completely random what disk ID gets assigned to which SATA port. The bug is documented by Microsoft in KB937251:
http://support.microsoft.com/kb/937251
MDT2010 uses hard-coded disk IDs (0, 1, 2, etc) to specify where Windows gets installed. And because of the bug, sometimes Windows gets installed to the HDD on SATA port 1 and sometimes it gets installed to a different HDD.
The solution is to install Windows to the HDD identified by the "SELECT DISK SYSTEM" command of DISKPART. This will always return the disk that is connected to the lowest SATA port.
To configure this in MDT2010, use the following steps (refer to the attachment):
1. copy "FormatPartition.txt" and "SystemDisk.vbs" to your Scripts folder in the Deployment Share.
2. in your Task Sequence, disable the existing step called "Format and Partition Disk" (see TaskSequence.jpg)
3. create a new step at the same location called "Format and Partition Disk (custom)". The type is "General -> Run Command Line". The command line is " cmd.exe /c "diskpart /s %SCRIPTROOT%\FormatPartition.txt" "
4. on the main screen for Deployment Workbench, right-click on the Deployment Share and select "properties", then click on the "rules" tab
5. under section [Default], add the following entries (see Rules.jpg)
    - UserExit=SystemDisk.vbs
    - DestinationDisk=#DiskID#
    - DestinationPartition=1
Hopefully this info will help someone else!
Attachments:
MDT2010.zip ‏261 KB

Last week I helped a customer use MDT2010 to deploy Windows 7 to ThinkStation systems with multiple hard drives. The customer has multiple HDDs in the system and wants Windows to be installed to the HDD that is connected to SATA port 1. Unfortunately Windows does not always assign "Disk 0" to the HDD on SATA port 1 - in fact it is completely random what disk ID gets assigned to which SATA port. The bug is documented by Microsoft in KB937251:
http://support.microsoft.com/kb/937251
MDT2010 uses hard-coded disk IDs (0, 1, 2, etc) to specify where Windows gets installed. And because of the bug, sometimes Windows gets installed to the HDD on SATA port 1 and sometimes it gets installed to a different HDD.
The solution is to install Windows to the HDD identified by the "SELECT DISK SYSTEM" command of DISKPART. This will always return the disk that is connected to the lowest SATA port.
To configure this in MDT2010, use the following steps (refer to the attachment):
1. copy "FormatPartition.txt" and "SystemDisk.vbs" to your Scripts folder in the Deployment Share.
2. in your Task Sequence, disable the existing step called "Format and Partition Disk" (see TaskSequence.jpg)
3. create a new step at the same location called "Format and Partition Disk (custom)". The type is "General -> Run Command Line". The command line is " cmd.exe /c "diskpart /s %SCRIPTROOT%\FormatPartition.txt" "
4. on the main screen for Deployment Workbench, right-click on the Deployment Share and select "properties", then click on the "rules" tab
5. under section [Default], add the following entries (see Rules.jpg)
    - UserExit=SystemDisk.vbs
    - DestinationDisk=#DiskID#
    - DestinationPartition=1
Hopefully this info will help someone else!
Attachments:
MDT2010.zip ‏261 KB

Interface with multiple hard drives

I am looking to buy a Mac Pro later this year, although want to learn about everything now, so I am well educated when I buy it ^^
I was reading around http://macperformanceguide.com/Mac-LightingFast.html and it brought up a question. Right now I have a 170 GB MBP and a Time Capsule... If I were to get a Mac Pro with the proposed SSD Launch Drive and Hard Drive data drive, what would the interface be? Would it be similar to the interface with a time capsule, with different hard drives listed in the finder window? Or would it ask me to specify where to write? Or would I manually choose a 'default write to' on all my applications?
Thanks
Ben

Buy your own SSD, RAM and hard drives.
Mercury Extreme Pro 6G SSD
Mac Pro Memory
There are 4 internal drive bays, get it stock, skip getting an apple branded SSD they tend to not be best of class. All drives have to be 3.5" SATA or use an adapter to fit the sleds. Other than application preferences for where a media library is, default location for documents, scratch, and of course you can put your /Users/myaccount on a data drive.
My PCs have 1.2GB/sec of SATA bandwidth. Double the 600MB/sec that is shared by 4 SATA ports.
Macintosh Performance Guide Articles & Reviews
MacPerformance Blog
That link you have is over a yr old out of date and talking about early Intel X25s for one.

Beginner Has Problem With Loading JDBC Driver Using MySQL

Hi, I am having problem with loading JDBC driver, and need your diagnotic help.
1. I have installed MySQL (C:\mysql), created a databse (soup), and created a littel table (VIDEOS). I am able to see the table in the console:
sql> select * from videos
2. I have downloaded the latest version of Connector/J (mysql-connector-java-3.1.0-alpha.zip), and unzip the zip file into my C:\ directory.
3. I copied the mysql-connector-java-3.1.0-alpha-bin.jar to the C:\j2sdk1.4.1_02\jre\lib\ext folder and it is in my CLASSPATH
4. MySQL server is running
C:\> C:\mysql\bin\mysqld-nt --standalone
5. open another DOS window and use the database
mysql>USE SOUP
6. succesfully compiled a Java program (javac Test.java):
import java.sql.* ;
public class Test
public static void main( String[] args )
try
Class.forName("org.gjt.mm.mysql.Driver").newInstance();
try
Connection con = DriverManager.getConnection( "jdbc:mysql://localhost:3306/soup" );
try
Statement statement = con.createStatement();
ResultSet rs = statement.executeQuery("SELECT TITLE FROM VIDEOS");
while ( rs.next() )
System.out.println( rs.getString( "TITLE" ) );
rs.close();
statement.close();
catch ( SQLException e )
System.out.println( "JDBC error: " + e );
finally
con.close();
catch( SQLException e )
System.out.println( "could not get JDBC connection: " + e );
catch( Exception e )
System.out.println( "could not load JDBC driver: " + e );
7. when I run the Java program (java Test), I got
the message:
could not load JDBC driver: java.lang.ClassNotFoundException: org.gjt.mm.mysql.Driver
What am I missing?

Hi,
I missed to specify test in my last post.
Try running your program by explicitly setting the classspath when
running your program . java -classpath c:\mysql-connector-java-3.1.0-alpha-bin.jar test
Make sure your jar file contains org.gjt.mm.mysql.Driver class

Backup problems with external hard drive

I bought a WD passport external hard drive and copied my itunes library onto a file there. I re-set the location of the library on itunes to the drive on the external hard drive. So far I have not deleted anything from my computer hard drive. However, when I am in itunes and click onto a song, nothing comes out of my speakers. Everything looks normal, as if the track is playing, but nothing is happening. I tried buying a new track off of itunes online, downloaded it, and installed it on my ipod; it plays fine, on my ipod, but will not play on the computer. Something is obviously wrong, but I can't figure out what has happened. Any help out there?
Thanks!
Delany

It sounds to me like your iMac is on it's last legs....at least the internal hard drive. If you can't make a new Time Machine backup I would advise you replace your iMac as soon as possible.
Assuming your three-week old backup is sound you should have no problems moving everything over to a new Mac. I would recommend you use the Setup Assistant that appears when you start up the new Mac (and note: It only appears the first time you start the new Mac; you can move everything over later on via Migration Assistant, but you may see issues with accounts if you opt for that route).
I don't think you need the Genius Desk for Setup Assistant. You only have to power up the new iMac, answer a few questions....select "....From Another Disk..." When it asks how you want to move everything over....connect up your Iomega external drive...and wait for it to finish. (Could take several hours depending on the amount of data you're moving).
A couple of notes:
1. If your Iomega is a Firewire drive you'll need a Firewire to Thunderbolt adapter to connect it to your new iMac.
2. If you need to load CDs or DVDs remember the new iMacs don't contain an optical drive. You would need to get an Apple SuperDrive or third part external burner if you need that functionality.
I'm puzzled by the comment made in Seventy One's post questioning the reliability of the new iMacs. I upgraded from a 24" early 2008 model to a 27" model and everything works flawlessly. I hardly ever see the beachball anymore.

What is the Best way to set up Photoshop on a new PC with multiple Hard drives and SSD?

Hi hope someone can help.
I am considering buying a new PC (see below). We want to run both Photoshop and Lightroom on the PC. We will also be using it as a Media centre – that’s why I have two big hard drives.
I would like to know the best way to install both Photoshop and Lightroom on the storage devices. As you can see I will have two 3TB hard drives and one 250G SSD card.
For Photoshop I have read that it can be advantages to have the program on one drive the photos on another drive and the “scratch file’ on a third drive. It was even suggested that the PCs Operating system could be on a different drive than the program. Is this correct and if
so what is best to go on the SSD card? I will be partitioning the Hard Drives and I could even partition the SSD drive if that could help. In this case what size partitions are recommended?
If you can see a component below that you think would be an issue with running Photoshop and Lightroom, could you also let me know what you would recommend?
CPU: Intel Core i7-4790 CPU. LGA1150
Motherboard: Gigabyte GA-Z97M Micro-ATX Motherboard LGA1150
RAM: TWO (2) x Kingston 8GB DDR3 1600Mhz Desktop Memory
HDD: TWO (2) x Seagate Barracuda 3TB 3.5" 7200RPM 64 MB Cache SATA 6.0Gb/s
SSD: Samsung 850 EVO 250GB Internal Solid State Drive (SSD)
Graphics card: Leadtek nVidia Quadro K2200 4GB Graphic Card
Optical drive: LG Blu-Ray Combo Drive. BH16NS40
Power supply unit: Cooler Master V750S ATX Power Supply 750W, 80Plus Gold Certified
Case: Cooler Master Centurion 6Mid Tower Case
Operating system: Microsoft Windows 8.1 Pro 64-bit
Wireless / WiFi: TP-Link TL-WDN4800 900Mbps Wireless-N Dual Band PCI-E Adapter
BTW I would have liked to email this to Adobe support but could not find an email address to send it to. I hope this way works.

That's a nice system Kevin, and it will work very nicely with Photoshop. I do take it that you have 16Gb RAM in Total?
250Gb SSD is a good size, but you can still run short, and that will affect Windows performance. When you get your system, instal WinDirStat which gives you a graphic display of everything on your drive, like below. Clicking on any of the large areas will tell you what and where they are, so you can think about moving cache folders etc. to one of the HDDs.
Leave the Pagefile.sys on the boot drive. Think about disabling Hyphenate as it takes a ton of space, and too often crashes on wake up.
My Documents
Desktop
Downloads
Look at Bridge cache
iTunes backup
Other stuff like that.
Think about another 500Gb drive just for Photoshop Scratch. Drives are cheap as chips nowadays
Do yourself a favour, and invest $100 in Shadow Protect (or similar if there is such a thing) SP saves incremental backups every 15 minutes (you can set the interval, but it has no impact on performance with a system like yours). If you have a problem you can mount the back up at any of those 15 minute points, and open files from it. You can also make a bootable DVD image of your C drive, and be back up and running five minutes after disaster strikes.
Optimize Performance in Photoshop
Photoshop CC and CC 2014 GPU FAQ
For more ideas, swing by the Premiere Pro Hardware forum. Those guys are serious good at this stuff, and you'll find links tips and ideas.
Happy computing, and have fun with your Creative Cloud® apps.

Problem with upgrading hard drive in 2009 Macbook Pro with Snow Leopard

Current drive is 320gb with fresh install of OS SL updated with some other programs installed. New drive is Seagate Momentus 750, same brand and model as the old, just bigger.
I install the new drive, boot off the OS SL CD and go into disk utility. Partition and format with GUID and Journaled. Install starts and ultimately fails every time.
Tried to clone the 320 by putting it in the macbook, use the 750 via usb/sata. Drive restores, but it is unreliable in loading and stability. When it gets to the grey screen, it alternately flickers the Apple, Folder and NO sign. Sometimes it loads, sometimes it just keeps spinning. When it does load, it's slow and programs that take more power crash.
Brought it to Apple. They said it was a problem in the SMART section, so I got a new drive under warranty. This is the THIRD drive i've gotten from Seagate. Still doesn't work.
I've countlessly repaired and verified the drive. Helps to load sometimes, but not all the time.
If I put the 320 back in, everything works great.
Thanks.
-Ben

Is there a quality external enclosure to put the large drive in, one that has its own power supply and not rely on the port power in the MacBook/Pro? If it is a viable drive and can actually run a bootable OS X version, I'd begin to wonder after all that.
{I'd also looked up your computer in MacTracker to see what if any limits on hardware upgrade may exist. Nothing said of direct interest to the HDD. Also in everymac.com, so there should be no surprises. Yet to have those problems is troublesome and a surprise. New drives can fail. Maybe in batches?}
And a clone of a working system for backup could be made with a utility such as CarbonCopy cloner or superduper, etc then tested as a bootable clone, with the hard disk drive tested thoroughly before use. It also is odd that a drive of that size would act up, I see drives of even larger size offered online by reputible resellers and Mac specialist companies who have been around awhile, such as OWC. I just looked to see if there was a ceiling on support of larger size HDD capacities, and 750GB is not the largest. Maybe the series you chose could be among a troublesome batch or brand.
http://eshop.macsales.com/MyOWC/Upgrades.cfm?model=302 has a variety of stuff, including RAM, HDD, SSD, etc. And their staff has people who know what they sell. Well, some of them do. I had called them on a topic several years ago and they didn't really have an answer (I was given an OWC dual HDD external drive & it had issues, but had never been used. It still is sitting as-new, w/o support; now obsolete.)
I'd try a different brand and put it into an enclosure that has its own power supply, ports for USB2.0/3.0 and FW400/800, and so on. Perhaps even an OWC line item, not that I've had any valid experience with them here in AK. And ask their people about their products, get names, finger prints, mug shots...! LOL
Good luck & happy computing!

Permission problems with external hard drive

Hello there, I'm writting you from Paris but my french is just not good enough to really explain my problem. I'm no computer expert so i might not use the right name for stuff but i will try to be as clear as possible.
I have a macbook pro 13" from early 2012 and I'm currently running Mountain lion.
At home i use an internet modem that has an internal hard drive of 250gb. and it also gives you the possibility to conect other usb hard drives on it so you can access them through wifi.
I currently have to usb hd of 1tb each, one i use it for Time Machine and so far it works fine and i haven't had a problem with it, all back ups have been done ok. In the other one i have all my films and tv shows and stuff like that and it is in this one that i have the problem. In certen files and folders i'm not able to do anything with them, i tried to rename them but it says i don't have the permission to do it, i tried to delet another one and it said pretty much the same thing, some other time i tried to move the file to a diferent folder it it would ask me for my password and after type it and press enter it would just not move them, no error messager or anything it just didn't do it. Most of the times i have a messager saying stuff about permission or things like i can't read the file. The thing i can't understand is that as soon as i plug the HD on my mac it works fine i can rename and change stuff, I noticed that some of the files and folders have a little lock on the corner, but they aren't the ones i tried to move or rename before and i tried already unlocking all of them but eventhough i manage to unlock them when i plug the HD back to the modem it keeps the same, can't rename or move, not even to the trash.
Can anyone help me out here? I'll be really thankful
Cheers!

Drive was shot and could not rescue the information

Permissions problem with External Hard drive.

Hi,
I've been using my external hard drive for almost a year now and out of the blue last night I ran into a interesting problem. For some reason I couldn't transfer any files to a thumb drive and shortly after I realized I didn't have Read and write permissions for any files on my mac, and everything required my password to get to. I went into disk utility and repaired the permissions and the list went on forever. Upon completion of that nothing was resolved.
SO! I popped in my Snow leopard disk and did a repair of the permissions and system through there hoping that would fix it. I than booted up the main drive and got stabbed in the face with a HUGE error message upon the apple loading screen with a "MISSING DRIVER" "KERNAL ERROR" "CORRUPT FILE" etc.
I went back and did a restore from my external harddrive hoping that would work, and it did. I can access my time machine backups from my external harddrive but cannot do so through my own control.
What should I do? Should I reformat my external harddrive? Which would suck because I'm a paranoid freak and if something would happen during the reformatting I will lose literally over a year of work that is crucial.
error message upon opening my backup
http://s91.photobucket.com/albums/k302/nomhak/?action=view&current=Screenshot201 0-03-01atMarch1-201061.png
error message upon trying to backup
http://s91.photobucket.com/albums/k302/nomhak/?action=view&current=Screenshot201 0-03-01atMarch1-201-1.png
icon of backup drive
http://s91.photobucket.com/albums/k302/nomhak/?action=view&current=Screenshot201 0-03-01atMarch1-201062.png
Can anyone shed some light?

nomhak wrote:
I went back and did a restore from my external harddrive hoping that would work, and it did. I can access my time machine backups from my external harddrive but cannot do so through my own control.
What is that, a "clone?" What do you mean by "cannot do so through my own control."?
What should I do? Should I reformat my external harddrive? Which would suck because I'm a paranoid freak and if something would happen during the reformatting I will lose literally over a year of work that is crucial.
Again, what's on that drive? Do you have a clone and TM backups on the same external? If so, are they in the same partition?
error message upon trying to backup
http://s91.photobucket.com/albums/k302/nomhak/?action=view&current=Screenshot201 0-03-01atMarch1-201-1.png
This one says you need to repair or reformat the disk; that means your backups are corrupted.
Try to do a +*Repair Disk+* (not permissions) on it.
If there are errors that Disk Utility can't fix, or the +*Repair Disk+* option is grayed out (meaning OSX has already determined that it can't fix it), post back.

Problem with External Hard Drive - Firewire

I have a problem with a *300GB Venus DS3 Hard Disk* / USB 2.0 - Firewire 400 (not sure if 400).
I have a +Mac G4 (1GHz Power PC G4 / 1GB DDR SDRAM)+ running +Mac OS 10.3.9.+
I connect Venus hard disk through USB cable and no problem. But when I want to connect it via Firewire it doesn´t appear in the desktop.
If I go to *System Profile* it says that there is a device connected to the FireWire port but i can´t see it in the desktop and if a open *Disk Utility*, there is no other hard disk besides the internal, so I can´t mount the Venus DS3 Hard Drive.
I looked in the internet and found this page -> http://american-media.com/support/downloadDDDS2316CBK.html
I was about to download the *Firmware Update* but i read this:
AMS is not held responsible for any damage caused by misusage of this utility! Use at your own risk and be aware that your warranty might be void! DO NOT CHANGE
ANY SETTINGS WITHOUT CONSULTING TECHSUPPORT. Do not distribute or post these files on the internet!
I searched in Internet and found that many persons had issues connecting Hard Drives using Firewire port and read some tips (like unplugging all the usb firewire devices unless mouse and keyboard, disconnect AC cable, wait 15 minutes, ...) but couldn´t fix the problem.
I also wrote several emails to the manufacturer of Venus hard drives (American-Media) but so far no answer.
I would really appreciate it if someone could tell me how to connect the Venus DS3 to a Mac G4 (OS 10.3.9) via FireWire.
Thank you very much

I suspect the problem is in the size of the drive. You say the drive was formatted for Mac and Windows. How did you do that? With older Macs, there is a 128 gB limit on drive size.
Here is a link to a third party disk utility that claims it gets around the size limit:
http://www.SpeedTools2.com/
Another possibility is to connect the drive to a Windows machine and re-format it into 3 volumes, each less than 128 gB. The Mac should be able to see the partitions.
Sidebar comments:
• The way I read the information on the AMS web page that you cited, you do not need a driver. And that is consistent with my experience with firewire enclosures.
• Inside the AMS enclosure, the drive is a standard ATA/IDE drive. That you can use the drive with a USB connection is proof the drive itself is working.
• The "bridge" is a key component in FW conectivity. (That is a piece of circuitry that sits between the IDE drive and the FW connection. It is inside the enclosure.) It appears your enclosure has the Oxford 911 chipset on the bridge. That is good.

Using Itunes with multiple hard drives

I'm a new mac user and have a 250GB external hard drive with two FAT partitions. They appear as two individual drives to my MAC. Each partition has a lot of music. Its more that one of the partitions can hold. I can access and play songs in itunes by accesing them through the file system on the hard drives.
I saw the option to point itunes to an external hard drive in the advanced general preferences tab, but it seems to have a limitation of one location/folder. I can't seem to find a way to make itunes aware of multiple folders which could exist on multiple disk. I'm using Itunes 7.02, on MAC 10.4.8. Is there a way to do this, or is it a limitaiton of itunes?
Joe

Jeveland,
Welcome to Discussions,
Although iTunes only has one 'iTunes Music folder location', the music can be stored at any location and added to the library.
The 'iTunes Music folder location' is the location where iTunes stores ripped CDs and purchased music. It does not tell iTunes where your music is stored.
The locations of your songs are stored in the 'iTunes Library' file.
Read more about the library files here.
Uncheck 'Copy files to iTunes Music folder when adding to the library' in Preferences>Advanced>General. Then add your music to the library.
Hope this helps.
M
17' iMac 800 MHz, 768 MB RAM, 200 GB HD, DL burner Mac OS X (10.4.8) iTunes 7.0.2

Having problems with External Hard Drives on my Laptop

Ever since using linux i've always had the same problem. Whenever i connect a hard-drive, it keeps disconnecting/ spitting input-ouptut errors.
I thought it was because of the hard-drive failing, which turned out to be the problem with my last two, but i'm using another one (Seagate MomentusXT 500GB) and i'm getting the same problem.
I had just reformatted this hard drive from NTFS to Ext4 using Gparted, so maybe that's the problem? I'm really kind of lost.
I mount my HDD like this:
sudo mount /dev/sdd1 /mnt/usb
and unmount like this:
sudo umount /mnt/usb
It connects initially, and i'm able to put stuff onto it. I was able to put a whole TV series on it successfully, but when i tried copying my music onto it it failed and alot of the music didn't copy, giving me these errors:
ile system
cp: cannot create directory ‘/mnt/usb/music/Clawfinger’: Read-only file system
cp: cannot create directory ‘/mnt/usb/music/Cake’: Read-only file system
cp: cannot create directory ‘/mnt/usb/music/The Glitch Mob - Discography’: Read-only file system
cp: cannot create directory ‘/mnt/usb/music/Bastille - Bad Blood (The Extended Cut)’: Read-only file system
cp: cannot create directory ‘/mnt/usb/music/ARCTIC MONKEYS - DISCOGRAPHY (2005-13) [CHANNEL NEO]’: Read-only file system
cp: cannot create directory ‘/mnt/usb/music/NIRVANA DISCOGRAPHY @320Kbps CbR Mp3 [TuGAZx]’: Read-only file system
cp: cannot create directory ‘/mnt/usb/music/The Doors - STUDIO DISCOGRAPHY’: Read-only file system
cp: cannot create directory ‘/mnt/usb/music/Tiesto - Red Lights (2014.Dance)’: Read-only file system
cp: cannot create directory ‘/mnt/usb/music/Tiesto - A Town Called Paradise (Deluxe Edition) 2014 320kbps CBR MP3 [VX]’: Read-only file system
cp: cannot create directory ‘/mnt/usb/music/Daft Punk - Discography - 1994-2013’: Read-only file system
cp: cannot create directory ‘/mnt/usb/music/Pink_Floyd_Greatest_Hits’: Read-only file system
cp: cannot create directory ‘/mnt/usb/music/Calvin Harris - Discography - 2007-2013’: Read-only file system
cp: cannot create directory ‘/mnt/usb/music/Weezer [Discography]’: Read-only file system
cp: cannot create directory ‘/mnt/usb/music/MGMT’: Read-only file system
cp: cannot create directory ‘/mnt/usb/music/Blackmill’: Read-only file system
cp: cannot create directory ‘/mnt/usb/music/Avicii - Discography’: Read-only file system
cp: cannot create directory ‘/mnt/usb/music/Zedd’: Read-only file system
cp: preserving times for ‘/mnt/usb/music’: Read-only file system
I can then unmount and mount the HDD again, and try again, but i keep getting the same problem.
Here's my dmesg:
[22951.444217] usb 1-1: reset high-speed USB device number 19 using xhci_hcd
[22966.616452] usb 1-1: device descriptor read/64, error -110
[22981.892003] usb 1-1: device descriptor read/64, error -110
[22982.155518] usb 1-1: reset high-speed USB device number 19 using xhci_hcd
[22997.327767] usb 1-1: device descriptor read/64, error -110
[23012.603571] usb 1-1: device descriptor read/64, error -110
[23012.867002] usb 1-1: reset high-speed USB device number 19 using xhci_hcd
[23017.881048] xhci_hcd 0000:00:14.0: Command completion event does not match command
[23017.881078] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
[23023.098593] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
[23023.302055] usb 1-1: device not accepting address 19, error -62
[23023.462289] usb 1-1: reset high-speed USB device number 19 using xhci_hcd
[23028.476297] xhci_hcd 0000:00:14.0: Command completion event does not match command
[23028.476314] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
[23033.693797] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
[23033.897336] usb 1-1: device not accepting address 19, error -62
[23033.897435] usb 1-1: USB disconnect, device number 19
[23033.903973] sd 10:0:0:0: [sdd] UNKNOWN Result: hostbyte=0x01 driverbyte=0x00
[23033.903976] sd 10:0:0:0: [sdd] CDB:
[23033.903977] cdb[0]=0x2a: 2a 00 03 90 e5 10 00 00 f0 00
[23033.903982] blk_update_request: I/O error, dev sdd, sector 59827472
[23033.903985] EXT4-fs warning (device sdd1): ext4_end_bio:317: I/O error -5 writing to inode 16777759 (offset 0 size 8388608 starting block 7478464)
[23033.903987] buffer_io_error: 4990 callbacks suppressed
[23033.903988] Buffer I/O error on device sdd1, logical block 7478178
[23033.903990] Buffer I/O error on device sdd1, logical block 7478179
[23033.903991] Buffer I/O error on device sdd1, logical block 7478180
[23033.903992] Buffer I/O error on device sdd1, logical block 7478181
[23033.903993] Buffer I/O error on device sdd1, logical block 7478182
[23033.903994] Buffer I/O error on device sdd1, logical block 7478183
[23033.903995] Buffer I/O error on device sdd1, logical block 7478184
[23033.903996] Buffer I/O error on device sdd1, logical block 7478185
[23033.903997] Buffer I/O error on device sdd1, logical block 7478186
[23033.903998] Buffer I/O error on device sdd1, logical block 7478187
[23033.904015] EXT4-fs warning (device sdd1): ext4_end_bio:317: I/O error -5 writing to inode 16777759 (offset 0 size 8388608 starting block 7478524)
[23033.904027] EXT4-fs warning (device sdd1): ext4_end_bio:317: I/O error -5 writing to inode 16777759 (offset 0 size 8388608 starting block 7478554)
[23033.904050] EXT4-fs warning (device sdd1): ext4_end_bio:317: I/O error -5 writing to inode 16777759 (offset 0 size 8388608 starting block 7478584)
[23033.904066] EXT4-fs warning (device sdd1): ext4_end_bio:317: I/O error -5 writing to inode 16777759 (offset 0 size 8388608 starting block 7478614)
[23033.904080] EXT4-fs warning (device sdd1): ext4_end_bio:317: I/O error -5 writing to inode 16777759 (offset 0 size 8388608 starting block 7478644)
[23033.904095] EXT4-fs warning (device sdd1): ext4_end_bio:317: I/O error -5 writing to inode 16777759 (offset 0 size 8388608 starting block 7478674)
[23033.904110] EXT4-fs warning (device sdd1): ext4_end_bio:317: I/O error -5 writing to inode 16777759 (offset 0 size 8388608 starting block 7478704)
[23033.904124] EXT4-fs warning (device sdd1): ext4_end_bio:317: I/O error -5 writing to inode 16777759 (offset 0 size 8388608 starting block 7478734)
[23033.904139] EXT4-fs warning (device sdd1): ext4_end_bio:317: I/O error -5 writing to inode 16777759 (offset 0 size 8388608 starting block 7478764)
[23033.905630] sd 10:0:0:0: [sdd] UNKNOWN Result: hostbyte=0x01 driverbyte=0x00
[23033.905632] sd 10:0:0:0: [sdd] CDB:
[23033.905633] cdb[0]=0x2a: 2a 00 03 90 e6 00 00 00 f0 00
[23033.905639] blk_update_request: I/O error, dev sdd, sector 59827712
[23033.906165] Aborting journal on device sdd1-8.
[23033.906176] JBD2: Error -5 detected when updating journal superblock for sdd1-8.
[23033.906270] EXT4-fs (sdd1): Delayed block allocation failed for inode 16777761 at logical offset 0 with max blocks 2048 with error 30
[23033.906272] EXT4-fs (sdd1): This should not happen!! Data will be lost
[23033.906276] EXT4-fs error (device sdd1) in ext4_writepages:2395: Journal has aborted
[23033.906793] EXT4-fs (sdd1): previous I/O error to superblock detected
[23033.906801] EXT4-fs error (device sdd1): ext4_journal_check_start:56: Detected aborted journal
[23033.906802] EXT4-fs (sdd1): Remounting filesystem read-only
[23033.906803] EXT4-fs (sdd1): previous I/O error to superblock detected
[23033.906808] EXT4-fs (sdd1): ext4_writepages: jbd2_start: 9223372036854775807 pages, ino 16777762; err -30
[23033.907641] EXT4-fs error (device sdd1): ext4_find_entry:1289: inode #16515073: comm cp: reading directory lblock 0
[23033.907644] EXT4-fs (sdd1): previous I/O error to superblock detected
[23033.907690] EXT4-fs error (device sdd1): ext4_find_entry:1289: inode #16515073: comm cp: reading directory lblock 0
[23033.907692] EXT4-fs (sdd1): previous I/O error to superblock detected
[23033.907736] EXT4-fs error (device sdd1): ext4_find_entry:1289: inode #16515073: comm cp: reading directory lblock 0
[23033.907738] EXT4-fs (sdd1): previous I/O error to superblock detected
[23033.907771] EXT4-fs error (device sdd1): ext4_find_entry:1289: inode #16515073: comm cp: reading directory lblock 0
[23033.907773] EXT4-fs (sdd1): previous I/O error to superblock detected
[23033.907805] EXT4-fs error (device sdd1): ext4_find_entry:1289: inode #16515073: comm cp: reading directory lblock 0
[23033.907845] EXT4-fs error (device sdd1): ext4_find_entry:1289: inode #16515073: comm cp: reading directory lblock 0
[23033.907886] EXT4-fs error (device sdd1): ext4_find_entry:1289: inode #16515073: comm cp: reading directory lblock 0
[23033.907919] EXT4-fs error (device sdd1): ext4_find_entry:1289: inode #16515073: comm cp: reading directory lblock 0
[23033.907947] EXT4-fs error (device sdd1): ext4_find_entry:1289: inode #16515073: comm cp: reading directory lblock 0
[23034.490498] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff880225074480
[23034.490502] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff8802250744c8
[23220.391199] usb 1-1: new high-speed USB device number 54 using xhci_hcd
[23235.563509] usb 1-1: device descriptor read/64, error -110
[23250.839126] usb 1-1: device descriptor read/64, error -110
[23251.102653] usb 1-1: new high-speed USB device number 55 using xhci_hcd
[23266.274917] usb 1-1: device descriptor read/64, error -110
[23281.550616] usb 1-1: device descriptor read/64, error -110
[23281.814174] usb 1-1: new high-speed USB device number 56 using xhci_hcd
[23286.831502] xhci_hcd 0000:00:14.0: Command completion event does not match command
[23286.831579] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
[23292.049048] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
[23292.252556] usb 1-1: device not accepting address 56, error -62
[23292.412732] usb 1-1: new high-speed USB device number 57 using xhci_hcd
[23297.426714] xhci_hcd 0000:00:14.0: Command completion event does not match command
[23297.426728] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
[23302.644273] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
[23302.847753] usb 1-1: device not accepting address 57, error -62
[23302.847781] usb usb1-port1: unable to enumerate USB device
Anyone know how to fix this?

There is a whole lot of bad going on there.
There are problems both drive errors and USB errors. I don't believe it.
I have a hunch the drive is starving for power.
USB devices are supposed to function all the way down to 4.25V. Not all do.
USB ports are supposed to be able to deliver 4.25V at the end of the cable at 500mA. Not all do.
USB 2.0 devices are not supposed to draw more than 100mA unless they negotiate for more. Some violate that.
USB 2.0 devices are never supposed to draw more than 500mA. Some violate that. Especially disk drives.
My guess is that your drive is drawing excess current and the voltage drop through the port and cable are dropping you below 4.25; or at least below the voltage that your drive goes "Tango Uniform"[1]. Does your drive have the option for external power? If so try it. Following up on wtx's comment; USB 3.0 is capable of delivering more power. Also, some drives have used a cable that violates just about every aspect of the USB specification: A "Y" cable that plugs into two host ports to provide more power to the guest. I despise this solution with every fiber of my electrical engineering existence; never-the-less, you might try one.
edit: [1] Teats Up.
Last edited by ewaller (2015-04-04 17:02:04)

Problem with External Hard Drive

Hi,
I'm having trouble with my External Hard Drive, a 300GB Iomega USB. Everytime i use it with my iMac G4 it disconnects by itself and i get the "Device Removal" message after 20 minutes or so. This occurs even though the Mac hasn't moved, the Hard Drive and its wire wasn't moved and even when I'm not doing anything on my Mac. This occurrs in all three of the USB ports even though other devices plugged into them work fine.
It's a problem with your External Hard Drive and/or its wire i hear you say. However, the External works fine when plugged into my Windows Laptop.
Any help would be much apreciated as all my music, movies and work are on my External.
Thanks in advance,
K

Hi there:
You may have to use a Mac disk utility on the external USB hard disk drive, since the error
you see is likely caused by some defect. And the symptom is in how the drive fails to mount.
Perhaps a tool like Disk Utility could see what kind of errors, but not fix them; if this is the
case, a more specific tool such as DiskWarrior (for the Mac OS your machine has) may help.
Depending on the level this problem exists, the drive may be repairable through use of one
of the disk utility type of tools; or it may need to be erased, reformatted, etc. So, if there is
some kind of error in the directory or other portion, DiskWarrior could probably fix it and not
interfere with the data on the drive... Or, that's the hoped-for outcome.
And that direction is likely one to pursue. For the sake of discussion, you - do - have extra
USB cords, just in case you have one that does not like Macs? A diabolical PC infiltrator?!
Good luck & happy computing!

Problems with new Hard Drive

I've just fitted a 250Gb Samsung hard drive to my MacBook Pro. I'm trying to do a clean install of OS X from the DVDs. I've partitioned the new drive to a single partition using disk utility and whenever I verify it or try to install OS X it gets stuck on "Checking Volume Bitmap".
Any ideas?

New drives often need extended preparation:
Extended Hard Drive Preparation
1. Boot from your OS X Installer Disk. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger.)
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. Otherwise, click on the Partition tab in the DU main window.
3. Set the number of partitions from the dropdown menu (use 1 partition unless you wish to make more.) Set the format type to Mac OS Extended (Journaled, if supported.) Click on the Partition button and wait until the volume(s) mount on the Desktop.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled, if supported.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process will take 30 minutes to an hour or more depending upon the drive size.
If you continue to have problems then either the drive is defective or it is not properly installed or it is not compatible with the MBP.

Problems with second hard drive

I bought my PowerMac G5 new in 2005 and about two years after I got it, I installed a second internal hard drive. I didn't have any problems with the drive until about six months ago (which was when I moved, but I'm not sure if that has anything to do with it). Around that point, I started hearing a single, loud click followed by a slight winding down noise. Then, my computer would almost completely freeze. After a few moments, I would hear a bunch of soft clicks and my computer would go back to normal. I figured that it was a problem with one of the hard drives, but I wasn't sure what to do.
Later on, the problem got more severe, lasting more like 30 seconds. When my second drive unmounted during one of these episodes, I shut my computer down, opened the case, took both plugs out of the second hard drive, put them back in, and started up my computer again. After that, my computer was running great again. But, a few weeks later, the symptoms started up again.
So, I've gone through the same cable un-plug and re-plug process whenever the drive unmounts. Sometimes it helps and sometimes it doesn't seem to help at all. Altogether, I think that the second drive has unmounted about five or six times. I haven't had this problem at all with the original hard drive and I haven't noticed any other problems with my computer. (Well, okay, there's the rare occasion when, instead of going to sleep, it turns the screen black and puts the fans on full blast.)
Could the drive itself be going bad and it has nothing to do with the cables? I have a utility installed that always monitors the SMART status and it hasn't reported any problems. Are there any other troubleshooting steps I should take? Any advice would be appreciated. Thanks!

Before I bought DiskWarrior, I thought I'd try some troubleshooting with the software I have on hand. But while I was doing that, the problem got worse. Now, I'm having major problems just getting the computer to boot. I'll give you the rundown on what's happened. It goes through a few boneheaded twists and turns and goes on at great length, but I thought I'd relate it all in the hopes that someone can see a likely pattern.
My first thought was the Apple hardware test, which I had thought was on the Mac OS 10.5 install DVD. So naturally, I didn't see the hardware test listed under Utilities. But while I had it up, I used Disk Utility to do repairs on both hard drives (checking both the disk and permissions). It found no problems on the 2nd hard drive, but found a few errors with "leaves" on the booting drive. It also found a bunch of issues with the permissions, but I don't think it was anything out of the ordinary.
Just for the heck of it, I asked it to run the repairs again. Not long into that, I got what I think is a kernel panic (overlaid message saying I needed to restart my computer in a few languages). It also sped up the fans.
I pushed the power button to shut it down, then started it up again. I heard the startup chime, then nothing but a black screen and the ol' hyperactive fans. I went through that several times before I was finally able to boot from the DVD again. Then, I changed the startup disk back to my usual boot volume and restarted. I had to go through the black screen and insane fans several more times before I could boot normally.
Next, I thought I'd try OnyX to see what it could do. Which might not be much, but I had it repair the disks again and also had it run the daily, weekly, and monthly maintenance scripts.
I checked into the black screen & hyperactive fans booting problem elsewhere in the forums, and saw that it was recommended to run the Apple hardware test and also found the correct procedure for doing so, which was to insert the PowerMac G5 install disc (not the Mac OS X upgrade DVD) and press Option when booting. I loaded the disc, restarted, and held down the Option key, but before I could get anything to actually load, I had several more sessions with the black screen of fans.
Regarding that boot problem, I've sometimes seen the red light inside the case turn on almost immediately after I turn on the computer. Other times, it will not light up by itself. But, when I hold the power button in to shut it down, the red light briefly turns on before the unit shuts down. I've also noticed that the light on the Caps Lock button is coming on and staying on when I'm trying to start the computer.
So, after several tries, I checked my G5 User's Guide and it said to disconnect any external devices before trying the hardware test. I had a USB thumb drive plugged in and a FireWire drive hooked up for Time Machine backups, so I took both of them out. Once again, I tried starting up with Option held down and this time, it worked. The fans started running at full blast after I selected the hardware test, which I hoped was normal. So, I asked it to run the extended test and it found no problems. I restarted my computer without reconnecting anything and, at least for now, it's working normally.
Any new thoughts?

InDesign CS2 has problems with multiple hard drives

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