INDESIGN CS2 NOT LAUNCHING DESPITE QUICK FIX
I noticed the comment at the top concerning potential launch problems after applying the Acrobat 8.2 update. I have Acrobat 7.0 Professional. InDesign will not launch ... I have tried the quick fix which didn't work (probably because I have an earlier version of Acrobat). Can anyone help me out? I desparately need to get InDesign back up and running.
Thanks
"The application InDesign has unexpectedly quit. The system and other
applications have not been affected. A report has been created that you
can send to Adobe to help identify the problem."
I have sent that report to Adobe twice and as yet have had no response to my problem.
It's not a report that is going to cause Adobe to contact you. It's just a crash report, and I assume (hope!) that Adobe software developers and testers will use those in finding bugs or making patches, but no one is going to write you an email saying, "Oh hey, I see you're having an InDesign problem! Let me help you!" That error message really should say "[...] to help our developers identify the problem, which may result in the deployment of a patch or update."
It does seem like this is caused by the Acrobat update, but it's worth it to try some of the normal OS X troubleshooting methods.
Do you know how to make a new user in OS X? If so, make a brand-new user and try InDesign again. Does is still crash? That will show whether it's a
problem with your user account or a system-wide problem.
Did you try to clear the font cache? (That's probably irrelevant.) Did you repair permissions? (Maybe relevant.)
I don't know offhand of any way to roll back updates to Acrobat 7. Sadly one of the easiest ways to find out if it's Acrobat that is causing the crash, or a change made by the Acrobat to another file or folder that is causing InDesign to crash, is to uninstall and reinstall your applications. Do you have your install media handy?
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Illustrator CS2 and InDesign CS2 not starting - here is how it was solved.
This document is merely a compilation of information found at the sources named at the bottom of this document.
Basically running older Adobe CS2 Software on a MacBook Pro 10.6.x Snow Leopard - probably like many of you that either can't afford the upgrade to CS3, CS4 or CS5, or maybe don't see the need to do so. It's running good but it is slow since it is using Rosetta, but it does work - well, used to work.
Illustrator CS2, InDesign CS2, Photoshop CS2, etc. were all running fine after the upgrade to Snow Leopard (under 10.6, 10.6.1 and 10.6.2). Then the update to 10.6.3 was installed. At the same time a bunch of other updates - including the Acrobat 8.2 update - were installed. Not really sure what did it, but all of a sudden Illustrator CS2 stopped responding at the start up screen - no longer started up and InDesign CS2 popped the registration/licensing screen. When trying to enter license info on first key press the application quit entirely.
So maybe the 10.6.3 update was the culprit. Never even thought that it could be the Acrobat 8.2/8.2.1 updates. Then I found this thread here:
http://forums.adobe.com/thread/613287?tstart=0 (good reading)
Which ultimately pointed me the the instructions here:
>start quote from http://kb2.adobe.com/cps/534/cpsid_53468.html
Replace the corresponding files present in the “ /Library/Application Support/Adobe/TypeSpt/Unicode/Mappings/” folder with the one attached to this document.
Download the attached Mac.dmg (http://kb2.adobe.com/cps/534/cpsid_53468/attachments/Mac.dmg) file to a machine where the issue is seen.
Close all Adobe applications
Double Click the Mac.dmg file to mount it.
Copy Mac folder from mounted image. Paste it to /Library/ApplicationSupport/Adobe/TypeSpt/Unicode/Mappings/.
A message appears to confirm to replace the existing 'Mac' folder. Replace the 'Mac' folder.
Launch Illustrator or InDesign CS or CS 2.
The Mac folder attached to this KB document already has the correct permissions set, so it should not be necessary to complete the steps below. However there may be cases where the permissions for the Mac folder get overwritten. In such a case, the original issue can reoccur. To solve this issue, complete the steps below:
Follow Solution 1 and make sure that all Adobe applications are closed.
Right or Control click and select 'Get Info' on the Mac folder in “ /Library/Application Support/Adobe/TypeSpt/Unicode/Mappings/”, which you have copied from the .dmg file attached to this document.
Verify that under 'Sharing and Permissions' all users listed have no write access
If a change is required, click the padlock symbol and provide your Administrator credentials
Select the user which has Write access and change it to 'Read Only'.
Ensure the user 'Everyone' is set to 'No Access.
To check if the issue has been solved, launch Acrobat 8.2 and then Illustrator or InDesign CS or CS 2.
< end quote
Even after following the instructions still "no love" from Illustrator CS2 or InDesign CS2. InDesign did no longer show the registration screen, but it didn't continue launching, and Illustrator progressed further along in the start up sequence but also never finished launching.
Then I found another article on the adobe site. I am just quoting the part performed and which ultimately did the trick.
>start quote from http://kb2.adobe.com/cps/326/326388.html
Steps 1 and 2 are not relevant so no need to do them
3. At the Finder, choose File > Find.
4. TypeAdobeFnt10.lst (Illustrator CS2), select the system drive, and then press Return.
5. Delete all AdobeFnt10.lst files found.
6. Restart the computer.
7. Restart Illustrator. Illustrator creates a new Adobefnt10.lst or AdobeFnt07.lst file.
< end quote
So, this solved the problems at least for the time being. Hope this helps someone else a bit.
Download files:
http://kb2.adobe.com/cps/534/cpsid_53468/attachments/Mac.dmg
Sources:
http://forums.adobe.com/thread/613287?tstart=0
http://kb2.adobe.com/cps/534/cpsid_53468.html
http://kb2.adobe.com/cps/326/326388.htmlIllustrator CS2 stopped working for me on Snow Leopard as well. What it all boiled down to was not to update to 12.0.1. Not sure which release of Snow Leopard I was on when I figured that out but I keep up-to-date, am now at 10.6.6 and CS2 still works fine. I keep getting prompted to update to 12.0.1 from time to time but just cancel it.
I'm fairly sure I was at 12.0.1 already when I moved from Leopard to Snow Leopard and it was that, not a Snow Leopard update, that "broke" CS2 12.0.1. If I remember correctly, if you now try to apply the update, it won't go through with it anyway. -
MacBook Pro 13" Oct '11 safari will not launch, how to fix?
I have latest mountain lion running on MacBook Pro and safari will not launch but shows search in polo up window. I've quit the app, but nothing seems to work. Fix?
Quit Safari. Go to your Finder "Go" menu hold the option key to choose "Library". Then go to Preferences/com.apple.Safari.plist and move that file to your Desktop. Relaunch Safari.
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InDesign CS2 not exporting PDF (Vista)
I just got a new desktop computer at work with Windows Vista Business. Unfortunately there was not budget for the CS4 upgrade, so after reinstalling the Adobe Creative Suite 2 and copying over all my preferences and pdf job files, I thought I was all set to go. I loaded all my pdf .joboption files, locating the temp folder I copied them into and loading through InDesign (File | Adobe PDF Presets | Load), and then proceeded to try to export a PDF. Nothing happened. I know there is nothing wrong with my .joboption files because I've used them at work and used them at home (both WinXP systems) up until the very last day that I got my new computer setup.
I was able to export a PDF using the default .joboptions that came with InDesign. So, I'm not sure what the problem is. I'm guessing it's something to do with Vista, perhaps the location or a file setting or something. Has anyone run into this and how do I fix it? This is impacting my work and it is highly critical that I fix it, ASAP. Please help.
thanks,
KathleenUnfortunately I am well aware that CS2 is not supported on Vista and that I am flying in the dark here. So far as day 1 goes, I am not experiencing any issues with InDesign, Photoshop, or Illustrator yet, with the exception of the PDF export issues. I have a couple ideas about that though, so hopefully I get it resolved soon.
Kathleen -
...it says it has stopped working or has failed to launch. It worked great until a little over a month ago. I use Adobe Creative Cloud. PLEASE HELP..I need this program to do my job!
You don't really want to use the admin account on a regular basis, but it's telling us the permissions are not being written correctly in the old account.
From the Administrator account go to the two preference folders in the old account and rename them to InDesignOLD, then copy the same two folders from the Admin account and paste them into the original account locations, so you have both the InDesignOld and new InDesign folders in the original user profile.
Restart the computer and log in on the original account and test ID.
If it works, you can either deactivate the Adninistrator account again, or set a new password for it so it isn't a security risk. Easiest way to deactivate is from the command prompt (see step 3 in Option 2 at Built-in Administrator Account - Enable or Disable - Windows 7 Help Forums), or if you have at least Win7 pro you can go to Control Panel > Administrative Tools > Computer Management to open the Local Users and Groups Manager to use option 1 from the same link. -
CS6 InDesign does not launch, gives a series of issue messages.
I faced an issue to launch InDesign when opening an earlier file. Then as a fresh launch also it gives the same errors.
It finally crashes, sometimes with a message that appears it could recover, by the time one can respond to it, it crashes!
The sequence of screens is added here, with transliteration.
First Message:
C:\Program Files (x86)\Adobe\Adobe InDesign
CS6\Required\GROUP.RPLN is either not designed to run on Window
or it contains an error. Try installing the program again using the
original installation media or contact your system administrator or the
software vendor for support.
Second Message (after OK from first message)
Cannot load the EPS PAGE ITEM.RPLN plug-in. It is dependent on the
GROUP.RPLN plug-in, which failed to load. Please check
documentation for the GROUP.RPLN plug-in.
Third Message (after OK from second message)
Cannot load the PDF.RPLN plug-in. It is dependent on the EPS PAGE
ITEM.RPLN plug-in, which failed to load. Please check documentation
For the EPS PAGE ITEM.RPLN plug-in.
Fourth Message (after OK from third message) | When I was attempting dirct launch of an InDesign file
Do you want to start automatic recovery?
Click Yes to begin recovery.
Click No to delete recovery data for all documents.
Click Cancel to postpone all document recovery until later.
Last "hopeful message" that still crashes! Notice both are in the same image!
All help appreciated! Thanks.Finally the world is back on its track:
ID launched and allowed creating a new file
ID opened the earlier file without a crash, files opened with its typical messages of colorspace mismatch, font missing, links not having files... sometimes these messages feel good
Re-installation has got things back. I had some doubts about these, but all works:
- System was not restared at all during the uninstall and reinstall, magically it also kept track of serial number (so glad I did not have to hunt that out from records!)
- No earlier windows restore point was required
I am glad all is OK now, but "what" was the problem? And what made it to occur? Any ways to prevent such thing to happen again?
Thanks. -
I cannot seem to find a solution to this problem. I'm on a MacBook Pro running OSX 10.6.4 and every time I try to open InDesign CS4 it fails to launch. The icon bounces in the dock a few times before going away and then a crash report comes up, but I cannot understand the code on the crash report to figure out the reason it is crashing. I've tried cleaning my font caches through Linotype Font Explorer X, run updates on both the OS and the Adobe Creative Suite and trashed the preferences with no resolution to this problem. I'm guessing I will have to reinstall, but I'm afraid the problem will return. Any advice?
The error code (in case it helps):
Process: Adobe InDesign CS4 [3493]
Path: /Applications/_CS4/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/MacOS/Adobe InDesign CS4
Identifier: com.adobe.InDesign
Version: 6.0.6.622 (6060)
Code Type: X86 (Native)
Parent Process: launchd [79]
Date/Time: 2010-11-03 23:14:27.087 -0700
OS Version: Mac OS X 10.6.4 (10F569)
Report Version: 6
Interval Since Last Report: 99427 sec
Crashes Since Last Report: 11
Per-App Interval Since Last Report: 12 sec
Per-App Crashes Since Last Report: 11
Anonymous UUID: 025D18C3-37BB-4498-8C33-C5E05DF3E554
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 PublicLib.dylib 0x011898b3 MLocaleSetting::Initialize() + 211
1 PublicLib.dylib 0x01189f55 MLocaleSetting::GetLocale() + 37
2 com.adobe.InDesign 0x00003d6c 0x1000 + 11628
3 dyld 0x8fe0ed6d ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 235
4 dyld 0x8fe0d31e ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 246
5 dyld 0x8fe0d3d1 ImageLoader::runInitializers(ImageLoader::LinkContext const&) + 61
6 dyld 0x8fe024a9 dyld::initializeMainExecutable() + 134
7 dyld 0x8fe07950 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**) + 4189
8 dyld 0x8fe018b1 dyldbootstrap::start(macho_header const*, int, char const**, long) + 779
9 dyld 0x8fe01057 _dyld_start + 39
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x98a84942 kevent + 10
1 libSystem.B.dylib 0x98a8505c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x98a84519 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x98a842be _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x98a83d41 _pthread_wqthread + 390
5 libSystem.B.dylib 0x98a83b86 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x98a5e15a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x98a8bca5 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x98aba848 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x902dd3b5 TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x902d8d67 MPWaitOnQueue + 250
5 PMRuntime.dylib 0x00012668 MemUtils::GetAvailMem() + 296
6 ...ple.CoreServices.CarbonCore 0x902bcdee PrivateMPEntryPoint + 68
7 libSystem.B.dylib 0x98a8b81d _pthread_start + 345
8 libSystem.B.dylib 0x98a8b6a2 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x98a839d2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x98a83f68 _pthread_wqthread + 941
2 libSystem.B.dylib 0x98a83b86 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x011897f1 ecx: 0x902df46b edx: 0x0000000a
edi: 0xbfffd678 esi: 0x00000000 ebp: 0xbfffd6a8 esp: 0xbfffd510
ss: 0x0000001f efl: 0x00010282 eip: 0x011898b3 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
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0x8000 - 0x8fff +InDesignModel ??? (???) <04F752B0-79DF-B0C0-0D40-E5D56F5E6763> /Applications/_CS4/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/MacOS/InDesignModel.framework/Versions/A/InDesignModel
0xc000 - 0xcfff +InDesignModelAndUI ??? (???) <2822805A-73B5-F1C1-F21F-77EA75E194B8> /Applications/_CS4/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/MacOS/InDesignModelAndUI.framework/Versions/A/InDesignModelAndUI
0x10000 - 0x16fff +PMRuntime.dylib ??? (???) <9428E22B-B3BF-6645-9DE1-E821B48AE928> /Applications/_CS4/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/MacOS/PMRuntime.dylib
0x1b000 - 0x128fff +AdobeACE ??? (???) /Applications/_CS4/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x146000 - 0x64efff +AdobeAGM ??? (???) /Applications/_CS4/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x7be000 - 0x7fdff7 +AdobeARE ??? (???) /Applications/_CS4/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x807000 - 0x820fff +AdobeBIB ??? (???) /Applications/_CS4/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x82a000 - 0x84bff7 +AdobeBIBUtils ??? (???) /Applications/_CS4/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x858000 - 0xaebfc7 +AdobeCoolType ??? (???) /Applications/_CS4/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0xb6f000 - 0xf39fcf +AdobeMPS ??? (???) <3DB9900F-376A-4C2A-B984-F57868BD94FF> /Applications/_CS4/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0xfc8000 - 0x1029fff +ObjectModelLib.dylib ??? (???) <10E0990A-40A0-0861-BCD3-9BE8D54561CD> /Applications/_CS4/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/MacOS/ObjectModelLib.dylib
0x1046000 - 0x107cfff +DataBaseLib.dylib ??? (???) <DAF68BCD-3194-48AD-5086-E06FD2529E85> /Applications/_CS4/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/MacOS/DataBaseLib.dylib
0x108c000 - 0x13fbfff +PublicLib.dylib ??? (???) <5CC88D67-9604-2F4E-D285-1715375EE2EF> /Applications/_CS4/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/MacOS/PublicLib.dylib
0x1558000 - 0x1579ffa +AdobeAFL ??? (???) /Applications/_CS4/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/Frameworks/AdobeAFL.framework/Versions/A/AdobeAFL
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0x15a6000 - 0x1636fc3 +WRServices ??? (???) /Applications/_CS4/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
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0x216e000 - 0x223d23b +libicui18n.dylib.36.0 36.0.0 (compatibility 36.0.0) /Applications/_CS4/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/Frameworks/ICUInternationalization.framework/Versions/3.6/libicui18n.dyl ib.36.0
0x22e6000 - 0x23badb7 +libicuuc.dylib.36.0 36.0.0 (compatibility 36.0.0) /Applications/_CS4/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/Frameworks/ICUUnicode.framework/Versions/3.6/libicuuc.dylib.36.0
0x241b000 - 0x2462fc7 +com.adobe.adobe_caps adobe_caps 2.0.99.0 (2.0.99.0) /Applications/_CS4/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
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0x2514000 - 0x26caff4 +com.adobe.amtlib amtlib 2.0.1.10077 (2.0.1.10077) <CB2EC3BF-6771-4DAB-BF29-6775FB6F9608> /Applications/_CS4/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x2701000 - 0x270eff7 +com.adobe.asneu.framework asneu version 1.6.2f01 (1.6.2) /Applications/_CS4/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/Frameworks/asneu.framework/Versions/A/asneu
0x2712000 - 0x2752ff7 com.apple.vmutils 4.2 (106) <7AAF9FDA-AC1E-09FD-889E-68FFB5F94BA8> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x276b000 - 0x276bff7 libmx.A.dylib 315.0.0 (compatibility 1.0.0) <01401BF8-3FC7-19CF-ACCE-0F292BFD2F25> /usr/lib/libmx.A.dylib
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0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
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0x9028d000 - 0x90290ff7 libCoreVMClient.dylib ??? (???) <420D9D10-B00E-202D-AA98-026996AB97DD> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x90291000 - 0x90295ff7 libGIF.dylib ??? (???) <3ECD4D2C-40FE-E9A0-A2D2-E36D1C00D3A8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libGIF.dylib
0x90296000 - 0x905b6feb com.apple.CoreServices.CarbonCore 861.13 (861.13) <52803668-3669-36BD-57DD-078FBA835081> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x905b7000 - 0x905b7ff7 com.apple.Carbon 150 (152) <9252D5F2-462D-2C15-80F3-109644D6F704> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x9066f000 - 0x9068aff7 libPng.dylib ??? (???) <36A3D75E-5178-4358-7F02-444E276D61AD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libPng.dylib
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0x9083b000 - 0x9083bff7 liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib
0x9083f000 - 0x90885ff7 libauto.dylib ??? (???) <0898A4A1-28BC-5337-EE17-D55C74F975F4> /usr/lib/libauto.dylib
0x90a6a000 - 0x9134aff7 com.apple.AppKit 6.6.6 (1038.29) <6F28C335-6DC2-AE0E-B79A-F256DBD0BB45> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9134b000 - 0x91477fff com.apple.audio.toolbox.AudioToolbox 1.6.3 (1.6.3) <B9469F98-E349-3C27-86C4-B99AD178FDF1> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
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0x9147d000 - 0x914cdff7 com.apple.framework.familycontrols 2.0.1 (2010) <B9762E20-543D-13B9-F6BF-E8585F04CA01> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
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0x9231f000 - 0x9232bff7 libkxld.dylib ??? (???) <322A4B52-8305-3081-6B74-813C3A87A56D> /usr/lib/system/libkxld.dylib
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0x94f24000 - 0x94f2efe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
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0x975e2000 - 0x97625ff7 libGLU.dylib ??? (???) <B50572FF-3EAC-FD98-1A01-6B718D98F67F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
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0x97a91000 - 0x97ad5fe7 com.apple.Metadata 10.6.3 (507.10) <630494FA-3BB3-EDD3-E10B-8DAAF4831E26> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
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0x97eb0000 - 0x98032fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <2314BD12-0821-75BB-F3BC-98D324CFD30A> /usr/lib/libicucore.A.dylib
0x98033000 - 0x98043ff7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib
0x98221000 - 0x98239ff7 com.apple.CFOpenDirectory 10.6 (10.6) <1537FB4F-C112-5D12-1E5D-3B1002A4038F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
0x9823a000 - 0x98245ff7 libGL.dylib ??? (???) <B87E0676-F5EF-8DA3-6DEE-13C43B3832A7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x98259000 - 0x9826dffb com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <0DBE17D5-17A2-8A0E-8572-5A78408B41C9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x98423000 - 0x9842aff3 com.apple.print.framework.Print 6.1 (237.1) <9758733E-7FBB-29CF-04F3-0D6D6B4C6A78> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x9842b000 - 0x9844bfe7 libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <751955F3-21FB-A03A-4E92-1F3D4EFB8C5B> /usr/lib/libresolv.9.dylib
0x98652000 - 0x9865bff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x9865c000 - 0x98704ffb com.apple.QD 3.35 (???) <37854644-864D-A3F2-7116-89F2F28E1CA4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x9872c000 - 0x9872cff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <BC501C9F-7C20-961A-B135-0A457667D03C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x98898000 - 0x988d0ff7 libcups.2.dylib 2.8.0 (compatibility 2.0.0) <76C02F5C-98FD-BD64-B5FB-C698FB76EA25> /usr/lib/libcups.2.dylib
0x988d1000 - 0x989c3ff7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <D2C86308-F998-C83D-F49B-CD484D4EFE6A> /usr/lib/libcrypto.0.9.8.dylib
0x989c4000 - 0x98a5cfe7 edu.mit.Kerberos 6.5.10 (6.5.10) <8B83AFF3-C074-E47C-4BD0-4546EED0D1BC> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x98a5d000 - 0x98c03feb libSystem.B.dylib 125.2.0 (compatibility 1.0.0) <3441F338-2218-6D36-3F95-3A16FBF6713D> /usr/lib/libSystem.B.dylib
0x98ce3000 - 0x98ce3ff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x98cf0000 - 0x98d18ff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <769EF4B2-C1AD-73D5-AAAD-1564DAEA77AF> /usr/lib/libxslt.1.dylib
0x98d19000 - 0x98d2aff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <97511CC7-FE23-5AC3-2EE2-B5479FAEB316> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
0x98d2b000 - 0x98dc6ff7 com.apple.ApplicationServices.ATS 4.3 (???) <7ECA252B-5F67-2816-A4F0-73E1DC833728> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x98dd2000 - 0x98e7bff7 com.apple.CFNetwork 454.9.7 (454.9.7) <B740E1BD-01B7-34C2-2A9A-6DBC68B1EA5B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framewo rk/Versions/A/CFNetwork
0x98e8c000 - 0x98e8eff7 libRadiance.dylib ??? (???) <AB06F616-E3EA-5966-029A-8AA44BBE5B28> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libRadiance.dylib
0x98e8f000 - 0x98ed3ff3 com.apple.coreui 2 (114) <E6096C79-94B0-730E-6070-3AE93B5678FE> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x990aa000 - 0x990c9ff7 com.apple.CoreVideo 1.6.1 (45.5) <2FB7F93F-39C8-6ACE-EDFD-C843965842CD> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x992fe000 - 0x99312fe7 libbsm.0.dylib ??? (???) <821E415B-6C42-D359-78FF-E892792F8C52> /usr/lib/libbsm.0.dylib
0x9935a000 - 0x995caffb com.apple.Foundation 6.6.3 (751.29) <E77D3906-99F4-FEF4-FBB0-86FB3C94073E> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x995cb000 - 0x995cfff7 IOSurface ??? (???) <66E11D8E-CF4B-EFD0-37F9-20177C647021> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x995d1000 - 0x995f7fff com.apple.DictionaryServices 1.1.1 (1.1.1) <00C1B034-5AE7-996C-CDD3-5A21DA1DBAC9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x995f8000 - 0x996d3fe7 com.apple.DesktopServices 1.5.7 (1.5.7) <A69072AD-C47E-A00D-4A69-6E46A7FB2119> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x996d4000 - 0x99771fe3 com.apple.LaunchServices 362.1 (362.1) <ED243C3B-9A16-A6CB-CA51-5924F48569DE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
0x997e8000 - 0x99863fe7 com.apple.audio.CoreAudio 3.2.2 (3.2.2) <51D0E2DC-B15F-AF6C-70D8-026DDAD4E2A5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x99864000 - 0x998bfff7 com.apple.framework.IOKit 2.0 (???) <A013B850-6ECB-594A-CBD6-DB156B11871B> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <3441F338-2218-6D36-3F95-3A16FBF6713D> /usr/lib/libSystem.B.dylib
Model: MacBookPro6,2, BootROM MBP61.0057.B09, 2 processors, Intel Core i5, 2.53 GHz, 4 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.16.1)
Bluetooth: Version 2.3.7f1, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9500420ASG, 465.76 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000Thanks Peter, but I did not find a solution in that thread. I have removed corrupt fonts from my system and finally reinstalled InDesign last night so it seems to be working now. I opened the handful of files I need and saved them as .inx's so that I can open them in CS3 if this problem occurs again...
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FB 4.7 not suggest code (Quick Fix/Assist) in Air3.8 proyects
The problem occurs when use a proyect in adobe AIR 3.8. Any have idea over how to activate fix/Assist Content?
Have had a bit of a further play. Seems like it might be tied into the fact that it's a Flex <-> Flash Pro project. Not that that makes it better, exactly - seems like it's still an issue, but at least it's confined. Creating a new Actionscript Project or Flex Project, for instance, resolves most of the problems I was having (Flash Pro projects continue to have issues). The remainders are probably actual default Flash Builder behaviour, as far as I can tell - just a little less polished than competing solutions I'm more familiar with.
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Help! CS3 InDesign will not launch
Suddenly, I am not able to get my InDesign to open. It starts, then I get the message that the program is closing. What can I try?
You should tell us what OS you are using, and what happened the last time you used ID.
Did it shut down normally?
Have you run any updates of any sort or installed any new fonts since you last successfully started InDesign?
If you get any error message, what is the exact wording?
Without anything further to go on, the best I can offer right now is to tell you to remove all files from the InDesign Recovery Data folder. It will be in your user library on Mac or your user profile under Windows unless you had set your preferences to put it in another location. -
Indesign will not launch,cannot load plug-ins
I'm having trouble opening indeisgn. It seems it cannot load the plug-ins as I'm getting a series of error messages, which say the following:
Adobe InDesign cannot load the Data Services.InDesignPlugin plug-in. The Data Services.InDesignPlugin plug-in requires the 9.1 version of InDesign. Please contact the vendor to get a compatible version of Data Services.InDesignPlugin.
Show this alert again?
The problem started shortly after the AAM crashed. I think it was updating Indesign at the time and then I got an error message 'download error'. That problem has now been fixed, but the problem with indesign persits. Any help would be great thanks!I just have and all seems to be working now, thanks.
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ITunes 7 will not launch - have tried fixes mentioned below
Since installing ITunes 7 there have been problems launching it - I got the process running for 2 secs or so then dying. Sometimes it would work though, usually when an ipod was plugged in.
After updating to 7.02 the problem worsened - i tried completely uninstalling Itunes and Quicktime and now my ipod is not even recognised. Just patching in a new Quicktime did not work either as it told me a newer version was already installed. I have scanned my machine with several antispyware programs but nothing has been found. Quicktime launches ok and I do not have Norton.
Please help!!!It would help to know more about your computer and your operating system version.
By the way, it's confusing if you say "iTunes 7" as you did in your topic. I run iTunes 7 -- on my 10 year old computer. You're trying to run 10.7. -
Ps CS2 not launching on my Mac PPC
my adobe photoshop quit how do I get it running again?
box opens "problem report for photoshop"
Process: Adobe Photoshop CS2 [1675]
Path: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2
Identifier: com.adobe.Photoshop
Version: 9.0 (9.0x196) (9.0)
Code Type: PPC (Translated)
Parent Process: launchd [148]
Date/Time: 2013-09-16 11:02:42.797 -0500
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Not sure what all this means
Fred -
InDesign CS4 not launching, Windows 7 64bit
Help. We have a new PC with Windows 7 64 bit OS installed. Adobe Premiere Elements and Photoshop Elements are installed. Recently purchased InDesign CS4 and installed. The sofware will not run, the splash screen comes up and then hangs at "Starting up Service Registry"
. I have followed the documents from the forums and knowledge base. The symptom changed to where it was still hanging on the splash screen but the text read "Completing Object Model". Following the advice of Adobe I then ran the cleanup tool. Reinstalled InDesign and now the splash screen comes up then the app crashes and Windows wants to send information. This is getting rather frustrating considering this is a new PC and InDesigned was purchased last week and has not opened 1 time. Any advice would be helpful. Thanks.
Rob.thanks for the reply.
I have renamed the SING folder, the TRUSTEER RAPPORT software is NOT INSTALLED on this system.
my symptom has changed after the last reboot. the splash screen no longer hangs, the app crashes.
Faulting application name: InDesign.exe, version: 6.0.4.578, time stamp: 0x4a85d611
Faulting module name: AGM.dll, version: 4.19.26.2386, time stamp: 0x4936ea42
Exception code: 0xc0000005
Fault offset: 0x00244fc5
Faulting process id: 0x1268
Faulting application start time: 0x01cadc0c8d6c5e6c
Faulting application path: C:\Program Files (x86)\Adobe\Adobe InDesign CS4\InDesign.exe
Faulting module path: C:\Program Files (x86)\Adobe\Adobe InDesign CS4\AGM.dll
Report Id: cca6781c-47ff-11df-8e4f-002564b55d3a
and this in the event log too.
Fault bucket 1482390035, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: InDesign.exe
P2: 6.0.4.578
P3: 4a85d611
P4: AGM.dll
P5: 4.19.26.2386
P6: 4936ea42
P7: c0000005
P8: 00244fc5
P9:
P10:
Attached files:
C:\Users\ROV.DIXON\AppData\Local\Temp\WER12 77.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\ROV.DIXON\AppData\Local\Microsoft\ Windows\WER\ReportArchive\AppCrash_InDesign.exe_d8 7faa2144b0f60835943150817119fb612d1f_0d
23f1fc
An alysis symbol:
Rechecking for solution: 0
Report Id: cca6781c-47ff-11df-8e4f-002564b55d3a
Report Status: 0 -
Indesign CS6 not launching / startup crash
Since this morning my InDesign CS6 keeps crashing on startup. I'm using Adobe Cloud and all other applications work fine. I'm using the software in german and it's the first startup process ("Initializing"?) that immediately crashes the program. Everything was working fine last night.
I tried reinstalling, deactivating plugins and removing certain cache/registry files as explained in previous posts to this matter – without success. Please help ASAP!
My log: http://pastebin.com/r3ieNaYxI see a newer post from you in another thread that indicates trashing your prefs solved the problem. Is that correct?
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Button not working. Quick Fix?
Hey guys. Im not to new to flash but I didn't work with it
for about a year. I created a site a while back but it was all self
contained. I decided to do just a flash intro this time and create
a button that goes to the site but it isn't working in the browser
but works fine when I test the movie in flash.
This is what I have on the button. Thanks for your help!
Michael
on (release) {
//Goto Webpage Behavior
getURL("
http://www.modshot.com/Site/About.html",
"_self");
//End Behavior
}Thanks for your response. I was just coming back to say that
oddly the problem was dreamweaver. I do not know why but when I
uploaded the HTML file published by flash it worked perfect. Thank
you anyways!
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