InDesign CS2 Printing Problems

I teach in a Mac computer Lab (mac OS X) and InDesign CS2 is a huge headache for me; my students can't print their work half the time. I read online a lot of member posts about InDesign CS2 printing problems. Would a CS3 upgrade help?

CS3 upgrades are no longer available now that CS4 is out!
Perhaps if you described your particular problems, members of this forum could assist you. Note however, that CS2 was not supported on MacOS X 10.5 (Leopard).
- Dov

Similar Messages

Acrobat 7, Leopard InDesign CS2, printing but with poor results

I know there are issues with Leopard and Acrobat, I'm just trying to see if my problem falls into that category or if it is something else.
I am running Leopard 10.5.1 on a MacBook Pro with CS2. In general, I am able to print with my PDF printer and get good results from several programs but NOT from InDesign (CS2, 4.0.5). I've got a two page document with lots of small text and graphics, which used to print just beautiful as a PDF (for my students to download from a course website). Now, however, the fonts in the PDF have terrible resolution and look awful! But, I can still generate beautiful PDFs with terrific looking fonts from Mellel (a word processing program I use for Hebrew). This is using the same settings in Distiller and in my Adobe PDF printer.
Any suggestions?
Thanks, Karyn

I know there are issues with Leopard and Acrobat, I'm just trying to see if my problem falls into that category or if it is something else.
I am running Leopard 10.5.1 on a MacBook Pro with CS2. In general, I am able to print with my PDF printer and get good results from several programs but NOT from InDesign (CS2, 4.0.5). I've got a two page document with lots of small text and graphics, which used to print just beautiful as a PDF (for my students to download from a course website). Now, however, the fonts in the PDF have terrible resolution and look awful! But, I can still generate beautiful PDFs with terrific looking fonts from Mellel (a word processing program I use for Hebrew). This is using the same settings in Distiller and in my Adobe PDF printer.
Any suggestions?
Thanks, Karyn

InDesign CS2 printing issue with 10.6

I've just got my ir C2880 printing thanks to help on another thread but...
Printing from InDesign CS2 to this printer I am getting an error message:
Printing Error: The Adobe Print Engine has failed to output your data due to an unknown problem.
Any hints?

As others have stated - This is a problem with 10.6.5 overwriting boot.efi (Which PGP modified in 10.0.0 and above with pgpboot.efi).
This is a fairly easy fix, and was provided in the PDF cited above. For those that don't want to wait, here are the instructions provided:
*1. Insert your Mac OS X CD.*
*2. Boot to your Mac OS X CD.*
*3. Do not install Mac OS X; instead, from the Utility Menu, select "Terminal."*
*4. Type the following command: +diskutil list+*
You will need to note the disk identifier for the boot partition for your system disk. The boot partition is named "Boot OSX" and is the partition immediately following your system disk. For example, if your system disk is disk0s2, you should find a boot partition with the name "Boot OSX" with the identifier disk0s3.
*5. Type the following command: +diskutil mount <bootpartition>+*
*Where <bootpartition> is the disk identifier you learned from issuing the previous command. This will mount the boot partition for your system disk.*
Example:
Diskutil mount disk0s3
Note: You may need to take note of certain disk information during this
process, so PGP Corporation recommends having writing materials available
to you before you begin.
*6. Navigate to the CoreServices boot directory. This directory is located at the following path: +cd "/Volumes/Boot OSX/System/Library/CoreServices"+*
*7. Copy pgpboot.efi to boot.efi. To do this, type the following command:*
*+cp pgpboot.efi boot.efi+*
*8. Select Terminal > Quit Terminal.*
*9. Select Installer > Quit and choose to restart.*
You should now see the PGP passphrase prompt and if you successfully enter your passphrase, your system will boot correctly.

Mac OS10.5.6 CS2 printing problems

I cannot get my documnet to print correctly( alignment on the page) using CS2 on a Mac 10.5.6. I read several posts that this is a compatibility issue between InDesign CS and Leopard. And that there is not a fix? Is this true? And why in the world would the biggest design application company not be compatible with the latest Apple OS? It's not like Leopard came out last month? Any insight?

OK, let me try this again.
In terms of MacOS X 10.5 and all the 10.5.# double dot releases, I am sure that the compatibility problems are frustrating to you. They are just as frustrating to us. Don't you think that many of our internal +users are on Macintoshes? But even Apple admits (at least to us if not publicly), that operating system bugs were the cause of these myriads of problems that plagued not only the CS2 applications, but the CS3 applications as well. There were also issues with printer drivers and their interactions with both the application programs and the operating system. Thus, the problems had nothing to do with Apple "updating and improving" as much as Apple attempting to update and improve without quite enough concern for the ability of existing applications to continue to run unimpeded. (Years ago, I actually ran an operating system development group for a major computer company. The most important criteria ranking above that of new features was the cardinal rule that we not do any harm to existing applications or system programs. The application program vendor should not need to modify the applications to run on the new OS release. And likewise, a user should not need to buy a new application version simply to take advantage of a dot release or even a major release of an operating system.)
Quite frankly, I am actually glad that no one at Adobe promised you anything with regards to a combination of a particular printer, its driver, MacOS X 10.5.6, CS4, and particular printing settings. The combinations and permutations are mind boggling and believe it or not, we as well as our network of beta testers can only test a small subset of said combinations and permutations. If you find a problem with a current release of an Adobe application and you report it, we will attempt to track down the problem with the combination of OS vendor (Apple in this case) and printer vendor if necessary to find the cause, a temporary workaround, and hopefully a more permanent fix. Unfortunately, Adobe does not have engineers doing compatibility fixes for software that is no longer being licensed. Thus, we have some engineers working on patches and workarounds for CS4 at this time (and as necessary, collaborating with the OS vendor and printer vendors), but not CS3 or CS2. The majority of our engineers are working on the next major release of our software.Can that be that complex a fix? In terms of the misaligned page and your question "can that be that complex a fix," the answer is "yes, it could require an OS fix, a driver fix, and/or some application workaround which in total is indeed complex" requiring coordination between two or three companies and multiple development, support, and test organizations. Oh, by the way, exactly what printer were you having problems with. I checked this thread and I haven't seen you reveal that interesting little piece of information!
Going back to the Lightroom question, no, Adobe doesn't expect "everyone to fall in line with" the DNG format. But if Canon and Nikon, to mention only two of the camera manufacturers, make unannounced and/or undocumented changes to their proprietary RAW formats as part of their release of new camera models, it is very unreasonable to expect that Adobe or any other software vendor will magically have a means of decoding such formats the day such cameras are released. We deliver updates as best we can with or without the assistance of the camera companies. And if you must be the very first on your block to take delivery of a Nikon D3x or a Canon EOS 5D Mark II, you'd better expect that it may be a month or two or more before either Adobe or other vendors providing RAW format support will be able to support the new cameras. If the vendors were willing to publicly define and stick to a common RAW format, this class of problems would effectively go away. (Note that Adobe has been posting beta/pre-release versions of both Lightroom and Camera RAW Photoshop plug-ins on the AdobeLabs site to help minimize the pain to such early camera adopters using our current software versions!)
- Dov

InDesign CS2 has problems with multiple hard drives

I have a mac pro that has two external hard drives attached to it. One is connected through usb and the other firewire. When ever I try to open an inDesign file on the hard drive that mounted second I get an error message. However I the hard drive that mounted first works just fine.
The error message is: "Cannot open the document xxx. You may not have permission or the document may be open already. For multi-user access, close the file and then lock it using the File > Get Info command in the Finder."
Any help would be greatly appreciated.

I've not had any such problem. It's been a while since I used CS2, but I definitely used it on computers with more than one disk attached. I don't think I had a mix of FireWire and USB drives though.
Dave

Indesign cs6 printing problem: OSX 10.9. Mavericks: Message: waste toner box full, not printing.

This problem was fixed in 10.6.8 with help of Apple and CNET:
LPD Printer backend file bug.
How to fix printers not working in OS X 10.6.8 | MacFixIt - CNET Reviews
Now it occurs again in Mavericks. Indesign CS6 does not print. The same document in PDF prints without problems with Acrobat.

Hi,
The HP Deskjet 845c is actually no longer supported on Mac OS X since version 10.6:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01856359&tmp_task=prodinfoCategory&cc=us&dlc=en...
You may try installing the 3rd party HPIJS drivers which seems to support the 845c.
Be sure to install any of the 3 required download prior adding the printer:
http://www.linuxfoundation.org/collaborate/workgroups/openprinting/macosxhpijs
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Indesign & PDF printing problems

Hello!
I have a paper to be printed out on a Laser Printer (600-1200)
It is a black and white document.
The problem is that the results are very different, when you print directly from Indesign CS3, (which is the Indesign Document), & PDF. The simple document to printed out contains editable text + object graphics.
When you print the document DIRECTLY from InDesign CS3, on the black and white laser printer, the result is nice and smooth color plates.
BUT, when I export the document to a PDF, and print out on the same printer, everything is rasterized (dots).
The settings in export to PDF is high quality, and I also tried selecting quality 2. (which is said to be the best for laser printers.
In the print directly from InDesign CS3, it is the program's own settings, but if I print out as PDF its the printer settings.
Someone who knows what the problem might be, why so different kind of printouts?
Grateful for tips and solution to the mystery!

You haven't said what printer this is. It makes a difference if it is Postscript, and what the settings are in your preferences for handling of Black when printing directly from ID.
To be sure you get solid black text when you export, make sure there is no color profile conversion, or that you have selected preserve numbers.
>When you print the document DIRECTLY from InDesign CS3, on the black and white laser printer, the result is nice and smooth color plates.
You lost me here. What color plates? You said this was a B&W document.
Peter

Indesign & Acrobat printing problem

for some strange reason I have started getting an error when trying to print from Adobe Indesign and Acrobat. the error is 'Opening Raster File Failed'. this problem only started last week. I have not updated or changed anything on the programs or my system. I tried re-adding the printer and that did not help. neither did restarting my computer. I can still print from Preview or Photoshop but not from Acrobat or Indesign.
any ideas?

Yes, post your question in an Adobe discussion group, and not an Apple group.
-Dennis

InDesign CS3 + Printing Problem

I have a very simple problem, but am not sure how to solve it. If I ever print more than one copy than anything, InDesign flattens the document that many times before it prints. If I want 100 copies, I must wait for InDesign to flatten and process my brochure 100 times, and THEN it will print. I know there must be something I'm overlooking. Any advice?

You could try creating a PDF and printing that. Might be a bit faster
especially if you flatten the PDF.
Bob

Adobe CS2 / 10.4 Printing problem - Fonts

I have a studio with 30+ Macs (one of many ) using CS2 printing to Xerox RIP's or PS files Distilled.
The issue being parts of words not appearing on the prints.
We have said it's the fonts, we've said it's this and or that but the only thing I can put it down to is the underlying print system CUPS and caches and stuff I didn't need to worry about in system 9 !
My users output several thousand pages per week both to the printers and pdf.
So it's back to the OS or Adobe...
Yes I now clean the caches...
Is there ANYONE out there who looks after design/advertising studios with printout issues ?
Mitch
We didn't have a problem when I started them on 10.4.5, but we're now up to 10.4.8 ... Has something changed in CUPS filters from 10.4.5 to now ?

Hi Mitch,
We've had similar issues from InDesign to our Canon's using EFI (Fiery) print controllers. The issue was with the RIP and ps driver. We thought it was ID as it seemed to be the only app having the issue of some text dropping out when there was any background. Canon support felt it was Adobe and they in turn suggested the RIP. In the end a new version of firmware was loaded into the RIP and the problem stopped.
Anyway, I think that Xerox uses Fiery's also so check with X to see if they have a latter system for the RIP.
Paul

Printing problem with Epson R290 Illustrator and inDesign

I am running CS2 on Leopard and have recently purchased an Epson R290. The first time I used it with Illustrator and InDesign it worked fine but now whenever I print anything it prints a tiny version (about a sixth of the real size) of the design in the top left corner of the page. It does this both with new documents and old ones that used to print ok.

Since I posted the message about this problem I have discovered that it can be worked around by choosing a higher quality print. ie if you choose plain paper when printing from Illustrator or InDesign the printer prints a reduced size image but if you choose Ink jet mat or glossy the print comes out fine. I don't have this problem with Photoshop but that may be that I always print high quality from that application. I don't use Appleworks Draw so don't know whether this solves the problem for that application but iWork documents print ok.

Printing graphics from InDesign CS2 to an HP 4000 PS Laserjet

My HP 4000 Laserjet will not print InDesign CS2 documents that have pictures, other graphics, or objects created in InDesign with either a drop shadow or feathered.
I have an HP Laserjet 4000 which I previously used with Pagemaker 6.5. I could set the screen lpi and angle values for exactly as it needed to be using the Acrobat Distiller PPD and print documents (with pictures and graphics) to the post script printer with no problem. Now I am using Adobe InDesign CS2 and I don't seem to have same the printing options and control that I had with Pagemaker. But mainly, in Pagemaker, when I printed a document I could select the HP 4000 PS printer in the Print Document box and it listed Acrobat Distiller in the PPD box which is what I used.
Now with InDesign CS2, when I select the HP 4000 PS printer it only shows the HP 4000 PS series ppd (and this may be correct). Although I can still set the values for screening (lpi) and screen angles and screened objects that are created in InDesign will print to whatever screen values I selected, the document will not print when pictures and other graphics are placed into the document or if an object created in InDesign has a drop shadow or is feathered. When I remove the graphics and drop shadow, it will print, however, another problem is that it will not print certain fonts properly (leaving out certain letters in certain words - for instance the "l" in "floor".)
Is this a compatibility issue between this older Laserjet and InDesign -- is there another driver that I need -- or am I overlooking something that's obvious? I'd appreciate someone's help who may know what the problem is so I won't be doing the trial and error thing.
Thanks,
Cliff Stone

Thanks everyone for their input. As far as the memory shortage, I'm pretty sure that's not the problem. I can create a document in Pagemaker of only 200KB that prints fine and the convert the same document to ID and it fails to print.
I think Dov is right about the 4000 because I remember when the printer was new, there were some incompatibility issues with Pagemaker that I had to work around. The Adobe people told me back then that Pagemaker and HP postscript printers didn't get along very well.
I'll check with HP again (I've already written to them twice with no response) and see if the firmware upgrade Dov mentioned is still available, however, even though this 4000 has been very durable and a real workhorse for me, it may be time to put it out to pasture and invest in a new Postscript laserjet.
Any recommendations?
Thanks again for everyone's help.

InDesign CS2 - Can't print with Page Information Selected..

I am unable to print in InDesign CS2 with the "Page Information" turned on in the "Marks and Bleed" section of the print dialog window. InDesign will do what it normally does when it prints. It goes through each of it's stages and the file reaches the printer. When the printer is getting the information from the Mac it all of the sudden stops. I have run several tests to narrow it down. It is for sure that exact problem and not fonts or images or color profile problems. Is it possible for the font that is used in the page information to be corrupt or missing? Please help. Thank You in advance!

I've got the same problem with CS3. I have to turn off Page Information to print to an HP5500PS plotter but same file prints okay to a Canon Color Printer with a Fiery RIP 800.
I too, think it's a font issue but I can't figure out the exact problem.
PowerMac G5 1.5gb RAM, Adobe CS3, network printers

Why does my r200 print pics dark in InDesign CS2?

I'm having problems printing pictures from Indesign Cs2 from my G4 powerbook (10.4.11) to an Epson R200. The images are way too dark. The original photos come from an old Nikon 3 megapixel point & shoot camera. I don't know much about settings such as sRGB, or even the difference between RGB vs CYMK, but I'm pretty sure it's probably one of these printer profiles or color profiles that's causing the problem. What should settings be?
By the way, the exact same images print fine to an Epson c60 and an HP Officejet j5750; it's just the r200 that is giving me issues. Are there any suggestions (aside from tossing the r200 in the trash)?

-bump
Anyone?

Problem opening PM7 in PC Based InDesign CS2

Hello,
I am attempting to open MAC based Pagemaker 7 files in PC based InDesign CS2. I get the following error message: "Cannot open the file...Adobe InDesign may not support the file format, a plug in that supports the file may be missing, or the file may be open in another application". It's not the latter as I can't open it in any other format. Interestingly a coworker working on Mac based InDesign CS2 is able to open the Pagemaker file within InDesign. But when I open that InDesign file on my PC and attempt to make a type change and save the file it crashes my InDesign and I get the following error message: InDesign.exe has encountered a problem and needs to close. We are sorry for the inconvenience." I am able to view and print this file but not make any changes. Any assistance would be greatly appreciated.
Thank you.

CS2 and earlier will not open PM files on any machine running XP SP3, Vista or Win 7.
If you recently added SP3 to your XP machine and you have to open PM files you'll either have to roll back to SP2 or upgrade to CS5.
Worth noting is the fact that CS2 is the earliest version eligible for upgrade pricing.
Bob

InDesign CS2 Printing Problems

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