InDesign CS2 stops responding on launch in Windows 7.

This client just upgraded systems from an AMD X2 running XP Pro to a Quad Core Intel Windows 7 Pro box.
Loaded the software, and InDesign quits responding during launch.

CS2 runs just fine here in XP mode. I suspect the problem is the activation, which can no longer be accomplished becasue the activation servers were shut down. For licensed users of CS2 programs Adobe has posted downloads of versions that do not require activation at Adobe - CS2 Downloads

Similar Messages

InDesign Stops Responding During Launch

I'm having a problem with InDesign CS2 (v 4.0.5) on a Mac running OSX 10.3.9. It's been working fine for months, but now when I start InDesign, it stops responding during the "Executing Startup Services" phase.
I've deleted all of the preference files for InDesign, as well as the .plist file. I even removed InDesign from the system and re-installed it, but I'm still having the same problem.
Note that all of the other CS2 applications work fine.
Does anyone have any suggestions for correcting this problem?
Thanks

CS2 runs just fine here in XP mode. I suspect the problem is the activation, which can no longer be accomplished becasue the activation servers were shut down. For licensed users of CS2 programs Adobe has posted downloads of versions that do not require activation at Adobe - CS2 Downloads

IPhoto app stops responding upon launch. Please help how I can fix this problem., iPhoto app stops responding upon launch. Please help how I can fix this problem.

iPhoto app stops responding upon launch. Please help how I can fix this problem., iPhoto app stops responding upon launch. Please help how I can fix this problem.

Please clarify:
What is your iPhoto version?
And what do you mean by "not responding"? Is iPhoto hanging and showing the spinning beachball?
Can you launch iPhoto, if you hold down the options key while launching and select or create a different library?

Illustrator CS2 and InDesign CS2 not starting - here is how it was solved.

This document is merely a compilation of information found at the sources named at the bottom of this document.
Basically running older Adobe CS2 Software on a MacBook Pro 10.6.x Snow Leopard - probably like many of you that either can't afford the upgrade to CS3, CS4 or CS5, or maybe don't see the need to do so. It's running good but it is slow since it is using Rosetta, but it does work - well, used to work.
Illustrator CS2, InDesign CS2, Photoshop CS2, etc. were all running fine after the upgrade to Snow Leopard (under 10.6, 10.6.1 and 10.6.2). Then the update to 10.6.3 was installed. At the same time a bunch of other updates - including the Acrobat 8.2 update - were installed. Not really sure what did it, but all of a sudden Illustrator CS2 stopped responding at the start up screen - no longer started up and InDesign CS2 popped the registration/licensing screen. When trying to enter license info on first key press the application quit entirely.
So maybe the 10.6.3 update was the culprit. Never even thought that it could be the Acrobat 8.2/8.2.1 updates. Then I found this thread here:
http://forums.adobe.com/thread/613287?tstart=0 (good reading)
Which ultimately pointed me the the instructions here:
>start quote from http://kb2.adobe.com/cps/534/cpsid_53468.html
Replace the corresponding files present in the “ /Library/Application Support/Adobe/TypeSpt/Unicode/Mappings/” folder with the one attached to this document.
Download the attached Mac.dmg (http://kb2.adobe.com/cps/534/cpsid_53468/attachments/Mac.dmg) file to a machine where the issue is seen.
Close all Adobe applications
Double Click the Mac.dmg file to mount it.
Copy Mac folder from mounted image. Paste it to /Library/ApplicationSupport/Adobe/TypeSpt/Unicode/Mappings/.
A message appears to confirm to replace the existing 'Mac' folder. Replace the 'Mac' folder.
Launch Illustrator or InDesign CS or CS 2.
The Mac folder attached to this KB document already has the correct permissions set, so it should not be necessary to complete the steps below. However there may be cases where the permissions for the Mac folder get overwritten. In such a case, the original issue can reoccur. To solve this issue, complete the steps below:
Follow Solution 1 and make sure that all Adobe applications are closed.
Right or Control click and select 'Get Info' on the Mac folder in “ /Library/Application Support/Adobe/TypeSpt/Unicode/Mappings/”, which you have copied from the .dmg file attached to this document.
Verify that under 'Sharing and Permissions' all users listed have no write access
If a change is required, click the padlock symbol and provide your Administrator credentials
Select the user which has Write access and change it to 'Read Only'.
Ensure the user 'Everyone' is set to 'No Access.
To check if the issue has been solved, launch Acrobat 8.2 and then Illustrator or InDesign CS or CS 2.
< end quote
Even after following the instructions still "no love" from Illustrator CS2 or InDesign CS2. InDesign did no longer show the registration screen, but it didn't continue launching, and Illustrator progressed further along in the start up sequence but also never finished launching.
Then I found another article on the adobe site. I am just quoting the part performed and which ultimately did the trick.
>start quote from http://kb2.adobe.com/cps/326/326388.html
Steps 1 and 2 are not relevant so no need to do them
3. At the Finder, choose File > Find.
4. TypeAdobeFnt10.lst (Illustrator CS2), select the system drive, and then press Return.
5. Delete all AdobeFnt10.lst files found.
6. Restart the computer.
7. Restart Illustrator. Illustrator creates a new Adobefnt10.lst or AdobeFnt07.lst file.
< end quote
So, this solved the problems at least for the time being. Hope this helps someone else a bit.
Download files:
http://kb2.adobe.com/cps/534/cpsid_53468/attachments/Mac.dmg
Sources:
http://forums.adobe.com/thread/613287?tstart=0
http://kb2.adobe.com/cps/534/cpsid_53468.html
http://kb2.adobe.com/cps/326/326388.html

Illustrator CS2 stopped working for me on Snow Leopard as well. What it all boiled down to was not to update to 12.0.1. Not sure which release of Snow Leopard I was on when I figured that out but I keep up-to-date, am now at 10.6.6 and CS2 still works fine. I keep getting prompted to update to 12.0.1 from time to time but just cancel it.
I'm fairly sure I was at 12.0.1 already when I moved from Leopard to Snow Leopard and it was that, not a Snow Leopard update, that "broke" CS2 12.0.1. If I remember correctly, if you now try to apply the update, it won't go through with it anyway.

Firefox stops responding immediately after startup. I've tried all the recommended troubleshooting methods and cannot figure out why.

I have tried all of the recommended troubleshooting methods but none of them seem to work. This issue began despite no change being made to Firefox, or my computer; it just spontaneously stopped responding after launch.
Not only does Firefox stop responding, but it also prevents any other programs from being launched, and make already launched programs extremely slow. Furthermore, once it stops responding, it becomes impossible to get rid of; the only way is to log off, or restart the computer entirely.

Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
*https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware

CS5 Ecore stops responding on startup

I am running Windows 7 Home Preminum on an HP 17 Envy Laptop. Windows, drivers and CS5 are up to date.
Encore stops responding on start up, Windows search for a solution and closes Encore. All other CS5 Pro programs function normally.
I have tried all solutions offered on forums under the search "Adobe encore has stopped working on startup" including repairing Encore and re-installing Encore. This seems to be a common problem andthat no one has solution to fix it. I even tried installing the Roxio update that was suggested.
Apparenty this problem started with CS4 and has continued to CS6.
We are on a four month motor home trip and I need Encode for the documentry that I am working on. Encore did work for a while.
Is not Adobe interested in solving this recurring problem?
I am willing to let Adobe remotely log into my computer if it would help resolve this problem.
I can be contacted via email at [email protected]
Jim

Thanks Stan.
Troubleshoot damage projects does not apply as Encode stops responding, randomly during the startup phase, so I never even get to the project dialog to choose an existing project or a new project.
The “Encode has stopped responding message, Windows is looking for a solution, Windows is closing the program” messages occur no matter how I start Encore, i.e. Run as Administrator, run from hidden Administrator, or as a link from Pr.
I also tried the suggestions in the “Troubleshoot system errors and freezes” link. Encore still stops responding on startup.
Jim
<http://home.earthlink.net/~jimraija/> Our Home Page
<http://jimandraija.blogspot.com/> Our Travel Log Blog
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Need to default file association to Indesign CS2

Hello,
I am using a PC/XP sp2, and i have both adobe cs1, cs2, and cs3 installed sequentially. I need to default all .indd files to open with Indesign CS2 instead of cs3 from the window explorer. However, that's not happening at all. I have tried to google the solution, and also a few available methods online, but none of them is working.
> open file as (not working - not even recognizing the cs2 at all)
> file association preference inside bridge cs2/cs3 (nothing happend)
> file properties (file association refuse to work)
The only ways that I can get a .indd file to open is to (1) open the document from within cs2, or (2) open the file from bridge. Sure, it works, but it's a pain. Please let me know if yall have any idea how to resolve this? or is this the kind of issue i need to live with?
Thanks.

> However, you can try to force Windows to open with another program > by right-clicking any ID document (though it better be a CS2 one), > then select "Choose program". Browse to the CS2 location and check > the "Always open with" box. That oughta work.
Yeah, I have attempted that too. And we're practically talking about the same thing. The 'open file as' is a window command when right-click on the file (in this case, the .indd). I have tried that route already, but window doesn't recognize the executable and the "Always open with" checkbox is also gray out. I have already reset the default software for psd and ai to cs2, and only the indd is not responsive at all.
And the even weirder thing is that this only happens on some computer. for instance, i have run the same installation procedure on another pc/xp sp2 computer, and everything works fine. Both computers have the same os, same hardware, and same adobe cs3 software (w/ different serial key)
> registry hack
hmm... that's an idea. Do yall know anything about it? Please do keep me (and anybody plagued with this issue) posted.
thanks.

Firefox stops responding after everytime when launched.

Every time I launch Firefox, after a while it stops responding and it does not give me a crash report. I have tried re-installing it but no luck. I used the same add-ons for almost a year without any problems, and I have not recently downloaded anything. This started happening a couple of days ago. I have tried running it in safe mode but it still stops responding a while after I open Firefox. I am having to use another browser which does not make me happy at all.
Thanks in advance, Mustafa.
== User Agent ==
Opera/9.80 (Windows NT 6.1; U; en) Presto/2.6.30 Version/10.60

That can be a problem with your AV software. Firefox let your default anti-virus program scan the file after the download has finished.
See http://kb.mozillazine.org/Unable_to_save_or_download_files

Keyboard stops responding only with InDesign CS5.5

Hi there. I have a problem with the keyboard - only when using InDesign CS5.5. Periodically (several times an hour) my keyboard will stop responding, that is to say that no shortcuts work at all, until I select Save (which I can't even do with Ctr+S). Ok it only takes a moment to save, but any idea why this could happen? The keyboard is a reputable brand and installed correctly, and all other applications work fine.

Under Windows the keyboard can seem to go dead if you have an alternate input method installed and you hit the keyboard combination that triggers it (note that each applications retains the input method settings you assigned it). After years of working with East Asian input systems it can still take me a while to figure this out: I type an e-mail in English, but when I return to ID the keystrokes disappear into the Chinese input system I'd forgotten I was using.
Or perhaps your keyboard shortcuts got scrambled. Does resetting preferences re-set these as well?
Good luck,
David

Skype stops responding after recent windows update

Hi, I have just installed the latest windows update (through windows) and when it finished and my laptop rebooted skype would not longer launch, only telling me that it had stopped responding.
Faulting application name: Skype.exe, version: 6.14.60.104, time stamp: 0x52f9216a
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1116
Exception code: 0x8000ffff
Fault offset: 0x0000c41f
Faulting process id: 0x1a34
Faulting application start time: 0x01cf66eb588c5bc0
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: 9b599922-d2de-11e3-93a7-94dbc948f62f
Here is the event viewer log.
Thanks
Solved!
Go to Solution.

Please, run the DirectX diagnostics tool.
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.

Preview window causes AE:CC to stop responding

So, I just built a new computer so I could get more horse power out of AE, but when I scrub through the timeline(with fast preview enabled and 1/4 rendering) AE will freeze and stop responding for 10 to 15 seconds. It happens constantly. Sometimes the AE program will start flashing in and out of not responding rapidly before resolving itself and then the play head randomly displaying some other area on the time line.
Here is some more context:
Computer:
Windows 8.1
i7 4770K Intel processor
Geforce GTX 780
16GB of ram
Settings:
Previews:
Fast Draft:
Available
Texture Memory:
1185.00 MB
Ray-tracing:
GPU
OpenGL
Vendor:
NVIDIA Corporation
Device:
GeForce GTX 780/PCIe/SSE2
Version:
2.1.2
Total Memory:
2.89 GB
Shader Model:
4.0 or later
CUDA
Driver Version:
6.0
Devices:
1 (GeForce GTX 780)
Current Usable Memory:
2.73 GB (at application launch)
Maximum Usable Memory:
3.00 GB
Media & Disk Cache:
Enabled Disk Cache with 100GB on an SSD hard drive
Memory and Multiprocessing:
12.9 GB for After effects
3GB for everything else
Enabled Render multiple frames simultaneously
Enabled only fo render queue, not for ram preview.
Video of it happening:
I think those would be the settings that mattered.
Anyone have any idea why is stops responding?

Version: 12.2.0.52
It has been happening sense I started.
I have not tried CS6. I am download it now to check it out.
I wish I could test it with windows 8, however I bought windows 8.1 OEM disc for my OS. So I don't think there is any way to go back. (should have just gotten 7...).
It is very possible this is an all windows 8/8.1 problem. This fourm is a similar issue that arises with the preview:
http://forums.adobe.com/thread/1312931?tstart=30
Let me know if anyone is having similar issues or has any ideas!
Update: CS6 has the same problem

Windows Server 2012 - Hyper-V - iSCSI SAN - All Hyper-V Guests stops responding and extensive disk read/write

We have a problem with one of our deployments of Windows Server 2012 Hyper-V with a 2 node cluster connected to a iSCSI SAN.
Our setup:
Hosts - Both run Windows Server 2012 Standard and are clustered.
HP ProLiant G7, 24 GB RAM, 2 teamed NIC dedicated to Virtual Machines and Management, 2 teamed NIC dedicated to iSCSI storage. - This is the primary host and normaly all VMs run on this host.
HP ProLiant G5, 20 GB RAM, 1 NIC dedicated to Virtual Machines and Management, 2 teamed NIC dedicated to iSCSI storage. - This is the secondary host that and is intended to be used in case of failure of the primary host.
We have no antivirus on the hosts and the scheduled ShadowCopy (previous version of files) is switched of.
iSCSI SAN:
QNAP NAS TS-869 Pro, 8 INTEL SSDSA2CW160G3 160 GB i a RAID 5 with a Host Spare. 2 Teamed NIC.
Switch:
DLINK DGS-1210-16 - Both the network cards of the Hosts that are dedicated to the Storage and the Storage itself are connected to the same switch and nothing else is connected to this switch.
Virtual Machines:
3 Windows Server 2012 Standard - 1 DC, 1 FileServer, 1 Application Server.
1 Windows Server 2008 Standard Exchange Server.
All VMs are using dynamic disks (as recommended by Microsoft).
Updates
We have applied the most resent updates to the Hosts, WMs and iSCSI SAN about 3 weeks ago with no change in our problem and we continually update the setup.
Normal operation
Normally this setup works just fine and we see no real difference in speed in startup, file copy and processing speed in LoB applications of this setup compared to a single host with 2 10000 RPM Disks. Normal network speed is 10-200 Mbit, but occasionally
we see speeds up to 400 Mbit/s of combined read/write for instance during file repair
Our Problem
Our problem is that for some reason all of the VMs stops responding or responds very slowly and you can for instance not send CTRL-ALT-DEL to a VM in the Hyper-V console, or for instance start task manager when already logged in.
Symptoms (i.e. this happens, or does not happen, at the same time)
I we look at resource monitor on the host then we see that there is often an extensive read from a VHDX of one of the VMs (40-60 Mbyte/s) and a combined write speed to many files in \HarddiskVolume5\System Volume Information\{<someguid and no file extension>}.
See iamge below.
The combined network speed to the iSCSI SAN is about 500-600 Mbit/s.
When this happens it is usually during and after a VSS ShadowCopy backup, but has also happens during hours where no backup should be running (i.e. during daytime when the backup has finished hours ago according to the log files). There is however
not that extensive writes to the backup file that is created on an external hard drive and this does not seem to happen during all backups (we have manually checked a few times, but it is hard to say since this error does not seem leave any traces in event
viewer).
We cannot find any indication that the VMs themself detect any problem and we see no increase of errors (for example storage related errors) in the eventlog inside the VMs.
The QNAP uses about 50% processing Power on all cores.
We see no dropped packets on the switch.
(I have split the image to save horizontal space).
Unable to recreate the problem / find definitive trigger
We have not succeeded in recreating the problem manually by, for instance, running chkdsk or defrag in VM and Hosts, copy and remove large files to VMs, running CPU and Disk intensive operations inside a VM (for instance scan and repair a database file).
Questions
Why does all VMs stop responding and why is there such intensive Read/Writes to the iSCSI SAN?
Could it be anything in our setup that cannot handle all the read/write requests? For instance the iSCSI SAN, the hosts, etc?
What can we do about this? Should we use MultiPath IO instead of NIC teaming to the SAN, limit bandwith to the SAN, etc?

Hi,
> All VMs are using dynamic disks (as recommended by Microsoft).
If this is a testing environment, it’s okay, but if this a production environment, it’s not recommended. Fixed VHDs are recommended for production instead of dynamically expanding or differencing VHDs.
Hyper-V: Dynamic virtual hard disks are not recommended for virtual machines that run server workloads in a production environment
http://technet.microsoft.com/en-us/library/ee941151(v=WS.10).aspx
> This is the primary host and normaly all VMs run on this host.
According to your posting, we know that you have Cluster Shared Volumes in the Hyper-V cluster, but why not distribute your VMs into two Hyper-V hosts.
Use Cluster Shared Volumes in a Windows Server 2012 Failover Cluster
http://technet.microsoft.com/en-us/library/jj612868.aspx
> 2 teamed NIC dedicated to iSCSI storage.
Use Microsoft MultiPath IO (MPIO) to manage multiple paths to iSCSI storage. Microsoft does not support teaming on network adapters that are used to connect to iSCSI-based storage devices. (At least it’s not supported until Windows Server 2008 R2. Although
Windows Server 2012 has built-in network teaming feature, I don’t article which declare that Windows Server 2012 network teaming support iSCSI connection)
Understanding Requirements for Failover Clusters
http://technet.microsoft.com/en-us/library/cc771404.aspx
> I have seen using MPIO suggests using different subnets, is this a requirement for using MPIO
> or is this just a way to make sure that you do not run out of IP adressess?
What I found is: if it is possible, isolate the iSCSI and data networks that reside on the same switch infrastructure through the use of VLANs and separate subnets. Redundant network paths from the server to the storage system via MPIO will maximize availability
and performance. Of course you can set these two NICs in separate subnets, but I don’t think it is necessary.
> Why should it be better to not have dedicated wireing for iSCSI and Management?
It is recommended that the iSCSI SAN network be separated (logically or physically) from the data network workloads. This ‘best practice’ network configuration optimizes performance and reliability.
Check that and modify cluster configuration, monitor it and give us feedback for further troubleshooting.
For more information please refer to following MS articles:
Volume Shadow Copy Service
http://technet.microsoft.com/en-us/library/ee923636(WS.10).aspx
Support for Multipath I/O (MPIO)
http://technet.microsoft.com/en-us/library/cc770294.aspx
Deployments and Tests in an iSCSI SAN
http://technet.microsoft.com/en-US/library/bb649502(v=SQL.90).aspx
Hope this helps!
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I am trying to finish a book in InDesign CS2 with another person. My old XP computer became unstable and I had to get a Windows 7 computer. I was able to install CS2 on the Virtual XP Machine on my Windows 7 computer, but I cannot register or activate it.

I am trying to finish a book in InDesign CS2 with another person. My old XP computer became unstable and I had to get a Windows 7 computer. I was able to install CS2 on the Virtual XP Machine on my Windows 7 computer, but I cannot register or activate it. Adobe no longer supports activation. Is there a way I can keep using CS2? I need to get files back and forth to my coauthor. I also have CS6. I understand that files can go form 2 to 6, but not backwards. Thanks Robert

you can download a new installer and serial number from Adobe at Adobe - CS2 Downloads

IE 11 Does not load pages and "Stops Responding" After 11/26/2013 Windows Update

I have Windows 7 Pro 64 bit. IE 11. (Doesn't matter if I try to open 32 or 64 bit IE)
I keep Automatic Updates on and they install as soon as they are available.
Everything on my PC was running fine 11/25/13.
I came to it 11/26/13 after Windows Updates ran and now whenever I open any webpages, it does not load the web page 100%, no hyperlinks can be clicked on and once you attempt to click on anything. I get the "IE 11 has stopped responding" bubble.
It also seemed to affect Firefox which does not completely load pages either.
Any shove in the correct way to help solve this would be helpful.

Robert -
Anyone who has gathered over 13,000 points is certainly to be respected as being super smart and uber helpful. However, your response is inadequate on two counts.
First, "stopped working" is not an inexact phrase, nor is it a euphemism trotted out by a newbie who hasn't the skill to describe the problem accurately. "stopped working" is an exact part of the error message issued by Windows. Of course it would
help if Windows would issue error messages that are more useful, but that is a different issue. For the purposes of this discussion, "stopped working" as part of the exact error message is a useful piece of information.
Second, despite your excellent suggestions for hunting down the problem, I'm guessing that few people here have the time or inclination to be beta testers for Microsoft. Even if the exact cause is found, it is not likely that anyone here will
be able to fix the problem. There are literally hundreds of people complaining about this problem in multiple forums. If you know your consumer behavior metrics, then you know that means tens of thousands are affected. This is systemic, not
a random problem on a few errant machines. Microsoft needs to know that they have a major problem on their hands and they need to fix it. I saw this problem starting with IE 10. Is it any wonder that in that time, IE usage has fallen greatly
while Chrome has become the dominant browser? (The only reason I am bothering to write instead of just shifting to Chrome is that Chrome also has its bugs, one of which affects a web app I use several times a week, so I need a functioning version of
IE.)
So thanks Robert for all your help in the past, but this response isn't helpful.
Microsoft, are you listening? Fix your browser.

Windows stops responding and closes when I try to print

I have IE 9 on a vista 64 bit. Recently I had some problems with print jobs staying in the que. I resolved that and reinstalled the printer and drivers. I have a photosmart 5514. Ever since that day I can't print off a webpage. Coupons, bank statements etc. It says windows stopped responding and closes the webpage. I have been unable to fix this. Also since that day my microsoft works wont' work. It says I have corrupted fonts!

It is a wireless connection. What happened first after a year of flawless performance was I was asked to print a statement from my banks website. I tried several times and it kept shutting down with the windows error above. I was unable to print anything from that moment on. I spent half the day finding the problem and discovered my WP network key was changed. I have no idea how trying to print from the banks site did that. I called them to report the situation since it was so strange. Even asked them if they knew what that number even was. I still had issued so I just uninstalled the printer and used my installation disc to set it up again. Now I can print off my documents, PDF or Word but my Works files come up with the message that the font cache is missing or renamed. When I searched that I found it isn't uncommon and that it is usually a corrupted printer driver. I loaded it off my CD from HP. Not sure what to do now other than try to uninstall and reinstall. Just haven't had a time with work to do that yet. Also when I try to print off an email, webpage or even a coupon it does the windows has to shut down message. This will be my last HP printer. I have problems all the time with them and have owned nothing but HP for over 20 years. Four computers and printers in the house right now. I just can't deal with que issues and buying new printers every two years because I have a home office and must have it working.

InDesign CS2 stops responding on launch in Windows 7.

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