Indesign CS2 won't start in Windows 7 64 bit?

Hi
I just got a new computer and I am having problems with Indesign.
When I try to start it I just get a message that says Indesign quit working and have to close it.
No automatic fix or other information.
I had it installed and working in Windows 7 32bit with no problems.
Does anyone have any ideas?
Mike

Bob, it does work for me.
In principle, there is absolutely no reason why 32-bit software wouldn't run in a 64-bit OS. A lot of software written for 32-bit Windows XP does. Current editions of Photoshop are installed twice, in a 64-bit version allowing more memory to be used by the application, and a 32-bit version providing compatibility with 32-bit plugins.
The one exception to this rule of thumb is anything remotely hardware-related, and software requiring low-level access to the system. Device drivers will have to be 64-bit.
There may be other issues, such as tighter access restrictions for program folders and the Windows registry, which were first introduced in Windows Vista. Most well-written software will handle this correctly, though. Indesign seems to. I have not done extensive testing yet, but on first glance, things are working fine. Getting Indesign to run - which this thread seemed to be about, considering the title - certainly was no problem at all.
Cheers,
Michael

Similar Messages

Acrobat X Pro (10 and lower) won't start on Windows 7 (64-bit)

Hello, does anyone know why Acrobat X Pro (10 and lower) won't start on Windows 7 (64-bit)? It just doesn't respond whether I try to open files with it or double-click to start the program. Re-installation and Repair doesn't help. I had the same issue with the previous versions of Acrobat on this computer.
Thank you!

Ditto to all of the above. Acrobat Pro was working fine until a day or two ago, then kaput. Reader still functions. I have Win 7 (64bit), CS6 Design and Web Premium. Anyone with any new ideas?
I don't seem to have an alm.log file, but I do have the amt3.log, see below.
amt3.log
2012-06-12 07:54:34 [5740] AMT: START SESSION, library version 3.5.0.34,3.5
2012-06-12 07:54:34 [5740] AMT: Initializing C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\
2012-06-12 07:54:34 [5740] AMT: Adobe License Manager version 3.5 (build 2.0) RELEASE
2012-06-12 07:54:34 [5740] AMT: Virtualization Turned off
2012-06-12 07:54:34 [5740] ServiceLoader: looking for library C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\adobe_caps.dll
2012-06-12 07:54:34 [5740] ServiceLoader: Found library C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\adobe_caps.dll
2012-06-12 07:54:34 [5740] PCDService: PCD Service in threaded mode
2012-06-12 07:54:34 [5740] performance: AMTPreObtainProductLicense took 4.550707 ms
2012-06-12 07:54:34 [5740] PCD thread: PCD thread started
2012-06-12 07:54:34 [5740] ServiceLoader: looking for library C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Adobe_OOBE_Launcher.dll
2012-06-12 07:54:34 [5740] ServiceLoader: Found library C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Adobe_OOBE_Launcher.dll
2012-06-12 07:54:34 [5740] AMT: App Product Locale [0] = en_US
2012-06-12 07:54:34 [5740] config: Loading configuration for C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\AMT\application.xml
2012-06-12 07:54:34 [5740] config: Found payload code {AC76BA86-1033-F400-7760-000000000005}
2012-06-12 07:54:34 [5740] PCDService: found driver code {402F6F2E-5683-491C-977D-0CA599A07CAF}
2012-06-12 07:54:34 [5740] config: config: Host app was installed, using installed license configuration.
2012-06-12 07:54:34 [5740] PCDService: No value for key [FLMap] in hive [AcrobatPro-AS1-Win-GM{|}ALL] in cache.
2012-06-12 07:54:34 [5740] config: Setting current license to the driver at startup because no mapping was found.
2012-06-12 07:54:34 [5740] config: Setting current license to DesignWebSuitePremium-CS6-Win-GM [ALL]
2012-06-12 07:54:34 [5740] config: payload code: {AC76BA86-1033-F400-7760-000000000005}
2012-06-12 07:54:34 [5740] config: driver payload code: {402F6F2E-5683-491C-977D-0CA599A07CAF}
2012-06-12 07:54:34 [5740] config: driver licensing code: DesignWebSuitePremium-CS6-Win-GM
2012-06-12 07:54:34 [5740] config: current licensing code: DesignWebSuitePremium-CS6-Win-GM
2012-06-12 07:54:34 [5740] config: current locale code: ALL
2012-06-12 07:54:34 [5740] config: Done loading configuration
2012-06-12 07:54:34 [5740] AMT: Locale from PCD [0] = en_US
2012-06-12 07:54:34 [5740] AMT: Reordered Installed App Product Locale [0] = en_US
2012-06-12 07:54:34 [5740] config: Setting insalled locales
2012-06-12 07:54:34 [5740] config: Changing locale to "en_US" because old locale "" is not in the new list of installed languages
2012-06-12 07:54:34 [5740] ServiceLoader: looking for library C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\asneu.dll
2012-06-12 07:54:34 [5740] ServiceLoader: Found library C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\asneu.dll
2012-06-12 07:54:34 [5740] AMT: config: Finding license info for payload: {402F6F2E-5683-491C-977D-0CA599A07CAF}
2012-06-12 07:54:34 [5740] AMT: config: PayloadCode: {AC76BA86-1033-F400-7760-000000000005}
2012-06-12 07:54:34 [5740] AMT: config: Driver PayloadCode: {402F6F2E-5683-491C-977D-0CA599A07CAF}
2012-06-12 07:54:34 [5740] AMT: config: Installed LicensingCode: DesignWebSuitePremium-CS6-Win-GM
2012-06-12 07:54:34 [5740] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2012-06-12 07:54:34 [5740] PCDService: No value for key [BridgeTalkCode] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2012-06-12 07:54:34 [5740] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
2012-06-12 07:54:34 [5740] PCDService: No value for key [BridgeTalkCode] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
2012-06-12 07:54:34 [5740] PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [AcrobatPro-AS1-Win-GM] in master.
2012-06-12 07:54:34 [5740] PCDService: No value for key [EULA] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
2012-06-12 07:54:34 [5740] PCDService: No value for key [Registration] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
2012-06-12 07:54:34 [5740] PCDService: No value for key [Registration] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2012-06-12 07:54:34 [5740] PCDService: No value for key [Growl] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
2012-06-12 07:54:34 [5740] PCDService: No value for key [Growl] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2012-06-12 07:54:34 [5740] PCDService: No value for key [Updates] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
2012-06-12 07:54:34 [5740] PCDService: No value for key [Updates] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2012-06-12 07:54:34 [5740] AMT: config: No BridgeTalkCode found in configuration; Bridgetalk will be disabled.
2012-06-12 07:54:34 [5740] PCDService: No value for key [SuiteFeatureCount] in hive [DesignWebSuitePremium-CS6-Win-GM] in master.
2012-06-12 07:54:34 [5740] AMT: Application can be serialized (sif file found).
2012-06-12 07:54:34 [5740] PCDService: No value for key [SN] in hive [AcrobatPro-AS1-Win-GM{|}en_US] in cache.
2012-06-12 07:54:34 [5740] config: No en_US licensed serial number found in AcrobatPro-AS1-Win-GM
2012-06-12 07:54:34 [5740] PCDService: No value for key [SN] in hive [DesignWebSuitePremium-CS6-Win-GM{|}ALL] in cache.
2012-06-12 07:54:34 [5740] config: No ALL licensed serial number found in DesignWebSuitePremium-CS6-Win-GM
2012-06-12 07:54:34 [5740] PCDService: No value for key [AMTConfigPath] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in cache.
2012-06-12 07:54:34 [5740] PCDService: No value for key [LineCV 6] in hive [DesignWebSuitePremium-CS6-Win-GM{|}ALL] in cache.
2012-06-12 07:54:34 [5740] PCDService: No value for key [LineCV 7] in hive [DesignWebSuitePremium-CS6-Win-GM{|}ALL] in cache.
2012-06-12 07:54:34 [5740] AMT: First launch (serial [90148700767331006075]).
2012-06-12 07:54:34 [5740] AMT: Application state initialized. Obtaining Product License.
2012-06-12 07:54:34 [5740] AMT: Obtaining client features from cache.
2012-06-12 07:54:34 [5740] AMT: Obtaining client product info from cache.
2012-06-12 07:54:34 [5740] AMT: Forcing first launch workflow because product is not licensed from previous launch.
2012-06-12 07:54:34 [5740] AMT: AMT: Obtaining Product License.
2012-06-12 07:54:34 [5740] AMT: Launch Workflow not yet done in foreground in this session.
2012-06-12 07:54:34 [5740] AMT: Starting First Launch Workflow
2012-06-12 07:54:34 [5740] AMT: Running in PROV_APP
2012-06-12 07:54:34 [5740] PCDService: No value for key [EULADelay] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
2012-06-12 07:54:34 [5740] PCDService: No value for key [EULADelay] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
2012-06-12 07:54:34 [5740] PCDService: No value for key [MediaTag] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
2012-06-12 07:54:34 [5740] config: No media tag found for payload {402F6F2E-5683-491C-977D-0CA599A07CAF}
2012-06-12 07:54:34 [5740] config: Using default media policy RET
2012-06-12 07:54:34 [5740] uiswitch: EULA has already been accepted.
2012-06-12 07:54:34 [5740] AMT: Starting ALM workflow.
2012-06-12 07:54:34 [5740] AMT: Initializing ALM for serialized activation.
2012-06-12 07:54:34 [5740] ALMService: Initializing as licensed app
2012-06-12 07:54:34 [5740] ALM: _info_: Start ALM 3.5 Release (build 3.5.2.0)
2012-06-12 07:54:34 [5740] SLCoreService: Starting up SLCore 1.5 Release (build 1.5.21.224873).
2012-06-12 07:54:34 [5740] SLCoreService: Service construction took 0.0 ms and succeed.
2012-06-12 07:54:34 [5740] ALM: _info_: LEID passed DesignWebSuitePremium-CS6-Win-GM is used to configure SLCore = 0
2012-06-12 07:54:34 [5740] ALM: _info_: Host app is Licensable App
2012-06-12 07:54:34 [5740] PCDService: No value for key [AcrobatPro-AS1-Win-GM{|}16] in hive [SSC-AS1-LE-Dominance] in master.
2012-06-12 07:54:34 [5740] config: SSC LEID dir not found: C:\Program Files (x86)\Common Files\Adobe\ssc\TechnicalCommunicationSuite-TS3.5-Win-GM
2012-06-12 07:54:34 [5740] config: SSC LEID dir not found: C:\Program Files (x86)\Common Files\Adobe\ssc\TechnicalCommunicationSuite-TS3.5-Win-GM
2012-06-12 07:54:34 [5740] ALM: _info_: Found LEID AcrobatPro-AS1-Win-GM with AMT Path C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\AMT
2012-06-12 07:54:34 [5740] ALM: _info_: Found LEID AcrobatSuite-AS1-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\AcrobatSuite-AS1-Win-GM
2012-06-12 07:54:34 [5740] ALM: _info_: Found LEID FrameMakerServer-TS3-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\FrameMakerServer-TS3-Win-GM
2012-06-12 07:54:34 [5740] ALM: _info_: Found LEID TechnicalCommunicationSuite-TS3-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\TechnicalCommunicationSuite-TS3-Win-GM
2012-06-12 07:54:34 [5740] ALM: _info_: Found LEID DesignSuiteStandard-CS5.5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuiteStandard-CS5.5-Win-GM
2012-06-12 07:54:34 [5740] ALM: _info_: Found LEID WebSuitePremium-CS5.5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\WebSuitePremium-CS5.5-Win-GM
2012-06-12 07:54:34 [5740] ALM: _info_: Found LEID DesignSuitePremium-CS5.5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuitePremium-CS5.5-Win-GM
2012-06-12 07:54:34 [5740] ALM: _info_: Found LEID MasterCollection-CS5.5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\MasterCollection-CS5.5-Win-GM
2012-06-12 07:54:34 [5740] ALM: _info_: Found LEID ELearningSuite-ES2.5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\ELearningSuite-ES2.5-Win-GM
2012-06-12 07:54:34 [5740] ALM: _info_: Found LEID TechnicalCommunicationSuite-TS3.5-Win-GM with AMT Path
2012-06-12 07:54:34 [5740] ALM: _info_: Found LEID V6{}TechnicalCommunicationSuite-TS4-Win-PR with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\V6{}TechnicalCommunicationSuite-TS4-Win-PR
2012-06-12 07:54:34 [5740] ALM: _info_: Found LEID V6{}FrameMakerServer-TS4-Win-PR with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\V6{}FrameMakerServer-TS4-Win-PR
2012-06-12 07:54:34 [5740] ALM: _info_: Found LEID DesignWebSuitePremium-CS6-Win-PR with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignWebSuitePremium-CS6-Win-PR
2012-06-12 07:54:34 [5740] ALM: _info_: Found LEID DesignSuiteStandard-CS6-Win-PR with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuiteStandard-CS6-Win-PR
2012-06-12 07:54:34 [5740] ALM: _info_: Found LEID MasterCollection-CS6-Win-PR with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\MasterCollection-CS6-Win-PR
2012-06-12 07:54:34 [5740] ALM: _info_: Found LEID V6{}ELearningSuite-ES6-Win-PR with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\V6{}ELearningSuite-ES6-Win-PR
2012-06-12 07:54:34 [5740] ALM: _info_: Found LEID CreativeCloud-CS6-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\CreativeCloud-CS6-Win-GM
2012-06-12 07:54:34 [5740] ALM: _info_: Found LEID DesignWebSuitePremium-CS6-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\Adobe Creative Suite 6 Design and Web Premium\AMT
2012-06-12 07:54:34 [5740] PCDService: No value for key [MediaTag] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
2012-06-12 07:54:34 [5740] config: No media tag found for payload {402F6F2E-5683-491C-977D-0CA599A07CAF}
2012-06-12 07:54:34 [5740] config: Using default media policy RET
2012-06-12 07:54:34 [5740] ALM: _info_: MediaTagPolicy is RET
2012-06-12 07:54:34 [5740] PCDService: No value for key [NTL_WO_SN] in hive [DesignWebSuitePremium-CS6-Win-GM] in master.
2012-06-12 07:54:34 [5740] ALM: _info_: Canonical LEID is AcrobatPro-AS1-Win-GM
2012-06-12 07:54:34 [5740] ALM: _info_: Driver LEID is DesignWebSuitePremium-CS6-Win-GM
2012-06-12 07:54:34 [5740] PCDService: No value for key [901487007673310060752956] in hive [RejectedSNDomain_CS5] in cache.
2012-06-12 07:54:34 [5740] SLCoreService: Reading product config [C:\Program Files (x86)\Common Files\Adobe\Adobe Creative Suite 6 Design and Web Premium\AMT\SLConfig.xml]
2012-06-12 07:54:34 [5740] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2012-06-12 07:54:34 [5740] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
2012-06-12 07:54:34 [5740] ALM: _time_: (func: ALM_Initialize, duration: 0.016 sec)
2012-06-12 07:54:34 [5740] AMT: Performing ALM silent license verification.
2012-06-12 07:54:34 [5740] PCDService: No value for key [EncryptedSerial] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in cache.
2012-06-12 07:54:34 [5740] PCDService: No value for key [Serial] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in cache.
2012-06-12 07:54:34 [5740] config: No pre-serial number found in {402F6F2E-5683-491C-977D-0CA599A07CAF}
2012-06-12 07:54:34 [5740] PCDService: No value for key [PSN] in hive [DesignWebSuitePremium-CS6-Win-GM{|}en_US] in cache.
2012-06-12 07:54:34 [5740] config: No en_US provisional serial number found in DesignWebSuitePremium-CS6-Win-GM
2012-06-12 07:54:34 [5740] PCDService: No value for key [PSN] in hive [DesignWebSuitePremium-CS6-Win-GM{|}ALL] in cache.
2012-06-12 07:54:34 [5740] config: No ALL provisional serial number found in DesignWebSuitePremium-CS6-Win-GM
2012-06-12 07:54:34 [5740] ALM: _info_: Validate license at Pre-Chrome time
2012-06-12 07:54:34 [5740] ALM: _info_: Searching license for locale en_US ...
2012-06-12 07:54:34 [5740] PCDService: No value for key [SN] in hive [AcrobatPro-AS1-Win-GM{|}en_US] in cache.
2012-06-12 07:54:34 [5740] config: No en_US licensed serial number found in AcrobatPro-AS1-Win-GM
2012-06-12 07:54:34 [5740] PCDService: No value for key [970787040936944783527623] in hive [RejectedSNDomain_CS5] in cache.
2012-06-12 07:54:34 [5740] SLCoreService: Reading product config [C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\AMT\SLConfig.xml]
2012-06-12 07:54:34 [5740] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2012-06-12 07:54:34 [5740] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
2012-06-12 07:54:34 [5740] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2012-06-12 07:54:34 [5740] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
2012-06-12 07:54:34 [5740] ALM: _info_: Found existing serialization under LEID AcrobatPro-AS1-Win-GM, the serial number locale is ALL
2012-06-12 07:54:34 [5740] PCDService: No value for key [970787040936944783527623] in hive [RejectedSNDomain_CS5] in cache.
2012-06-12 07:54:34 [5740] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2012-06-12 07:54:34 [5740] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
2012-06-12 07:54:34 [5740] PCDService: No value for key [970787040936944783527623] in hive [RejectedSNDomain_CS5] in cache.
2012-06-12 07:54:34 [5740] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2012-06-12 07:54:34 [5740] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
2012-06-12 07:54:34 [5740] ALM: _info_: Cached license is expired for locale en_US, continue the search to next locale
2012-06-12 07:54:34 [5740] ALM: _info_: No valid license found, fall back to the most preferred locale: en_US
2012-06-12 07:54:34 [5740] PCDService: No value for key [SN] in hive [AcrobatPro-AS1-Win-GM{|}en_US] in cache.
2012-06-12 07:54:34 [5740] config: No en_US licensed serial number found in AcrobatPro-AS1-Win-GM
2012-06-12 07:54:34 [5740] PCDService: No value for key [970787040936944783527623] in hive [RejectedSNDomain_CS5] in cache.
2012-06-12 07:54:34 [5740] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2012-06-12 07:54:34 [5740] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
2012-06-12 07:54:34 [5740] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2012-06-12 07:54:34 [5740] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
2012-06-12 07:54:34 [5740] PCDService: No value for key [970787040936944783527623] in hive [RejectedSNDomain_CS5] in cache.
2012-06-12 07:54:34 [5740] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2012-06-12 07:54:34 [5740] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
2012-06-12 07:54:34 [5740] SLCoreService: Syncing to license store...
2012-06-12 07:54:35 [5740] SLCoreService: Found server mkey.
2012-06-12 07:54:35 [5740] SLCoreService: Loading license references...
2012-06-12 07:54:35 [5740] SLCoreService: Found 4 license file(s)
2012-06-12 07:54:35 [5740] SLCoreService: Parsing license file [20566957.lic] succeed.
2012-06-12 07:54:35 [5740] SLCoreService: Parsing license file [226832637.lic] succeed.
2012-06-12 07:54:35 [5740] SLCoreService: Parsing license file [28738525.lic] succeed.
2012-06-12 07:54:35 [5740] SLCoreService: Parsing license file [7412525.lic] succeed.
2012-06-12 07:54:35 [5740] SLCoreService: License store synchronization took 32.2 ms and succeed.
2012-06-12 07:54:35 [5740] SLCoreService: Query license: type = 2, duration = 30 days, remaining = expired.
2012-06-12 07:54:35 [5740] config: Setting current license to AcrobatPro-AS1-Win-GM [ALL]
2012-06-12 07:54:35 [5740] PCDService: No value for key [LoadTrial] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
2012-06-12 07:54:35 [5740] PCDService: No value for key [LoadTrial] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2012-06-12 07:54:35 [5740] PCDService: No value for key [PDApp_WF] in hive [AcrobatPro-AS1-Win-GM] in cache.
2012-06-12 07:54:35 [5740] PCDService: No value for key [ALM_Info_S1] in hive [AcrobatPro-AS1-Win-GM{|}ALL] in cache.
2012-06-12 07:54:35 [5740] ALM: _info_: Performing Block Check
2012-06-12 07:54:35 [5740] SLCoreService: Query license: type = 2, duration = 30 days, remaining = expired.
2012-06-12 07:54:35 [5740] PCDService: No value for key [Subscription] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
2012-06-12 07:54:35 [5740] PCDService: No value for key [Subscription] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2012-06-12 07:54:35 [5740] PCDService: No value for key [ACT_NOINTERNET] in hive [AcrobatPro-AS1-Win-GM] in cache.
2012-06-12 07:54:35 [5740] PCDService: No value for key [SERVICE_ONLINE] in hive [AcrobatPro-AS1-Win-GM] in cache.
2012-06-12 07:54:35 [5740] SLCoreService: Query license: type = 2, duration = 30 days, remaining = expired.
2012-06-12 07:54:35 [5740] ALM: _time_: (func: ALM_License_SilentValidate, duration: 0.046 sec)
2012-06-12 07:54:35 [5740] ALM: _info_: ALM_License_SilentValidate return license status: Invalid
2012-06-12 07:54:35 [5740] AMT: License check shows product is unlicensed.
2012-06-12 07:54:35 [5740] AMT: Product is not activated. Starting ALM launch-time product licensing UI.
2012-06-12 07:54:35 [5740] SLCoreService: Query license: type = 2, duration = 30 days, remaining = expired.
2012-06-12 07:54:35 [5740] PCDService: No value for key [PDApp_WF] in hive [AcrobatPro-AS1-Win-GM] in cache.
2012-06-12 07:54:35 [5740] SLCoreService: Query license: type = 2, duration = 30 days, remaining = expired.
2012-06-12 07:54:35 [5740] ALM: _info_: Entered ALM_NeedANAG
2012-06-12 07:54:35 [5740] SLCoreService: Query license: type = 2, duration = 30 days, remaining = expired.
2012-06-12 07:54:35 [5740] PCDService: No value for key [ADOBEID_EXT_PROFILE] in hive [970787040936944783527623] in cache.
2012-06-12 07:54:35 [5740] ALM: _info_: Exiting ALM_NeedANAG
2012-06-12 07:54:35 [5740] AMT: NAG Ignored!!.
2012-06-12 07:54:35 [5740] AMT: Licensing has been refused. Application must exit.
2012-06-12 07:54:35 [5740] AMT: Starting Data Collection for SWTag_Init()
2012-06-12 07:54:35 [5740] AMT: DoISOTagging() productCanonicalLEID = AcrobatPro-AS1-Win-GM;outMappedLEID = AcrobatPro-AS1-Win-GM, unused =
2012-06-12 07:54:35 [5740] AMT: DoISOTagging() productPayloadCode = {AC76BA86-1033-F400-7760-000000000005};driverPayloadCode = {402F6F2E-5683-491C-977D-0CA599A07CAF}
2012-06-12 07:54:35 [5740] PCDService: No value for key [EPIC_APP_543] in hive [AcrobatPro-AS1-Win-GM] in master.
2012-06-12 07:54:35 [5740] AMT: SWTag_Init() Tags Arguments CS6 Design and Web Premium; AcrobatPro-AS1-Win-GM;
2012-06-12 07:54:35 [5740] AMT: DoISOTagging() License Status = unlicensed
2012-06-12 07:54:35 [5740] AMT: DoISOTagging() Tags 970787040936944783527623; 10.0; TRIAL
2012-06-12 07:54:35 [5740] AMT: DoISOTagging() Product Version 10; 0
2012-06-12 07:54:35 [5740] performance: AMTObtainProductLicense took 117.355057 ms
2012-06-12 07:54:35 [5740] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
2012-06-12 07:54:35 [5740] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2012-06-12 07:54:35 [5740] PCDService: No value for key [Updates] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master.
2012-06-12 07:54:35 [5740] PCDService: No value for key [Updates] in hive [{AC76BA86-1033-F400-7760-000000000005}] in master.
2012-06-12 07:54:35 [5740] AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2012-06-12 07:54:35 [5740] ServiceLoader: looking for library C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\updaternotifications.dll
2012-06-12 07:54:35 [5740] ServiceLoader: looking for library C:\Windows\system32\updaternotifications.dll
2012-06-12 07:54:35 [5740] ServiceLoader: Failed to find updaternotifications.dll
2012-06-12 07:54:35 [5740] ALMService: Terminating
2012-06-12 07:54:35 [5740] SLCoreService: Shutting down SLCore 1.5 Release (build 1.5.21.224873).
2012-06-12 07:54:35 [5740] SLCoreService: Service destruction took 0.6 ms and succeed.
2012-06-12 07:54:35 [5740] ALM: _info_: End ALM
2012-06-12 07:54:35 [5740] performance: AMTReleaseProductLicense took 5.815388 ms
2012-06-12 07:54:35 [5740] AMT: END SESSION.

LR 2.5 won't start in Windows 7 64 bit

Hi,
I did a fresh install of Windows 7 64 bit today and installed LR 2.5 64 bit. When LR is launched out of the installer it opens just fine the first time.
Any time I try and open it after that it doesn't open at all. If I have the task manager open I can see lightroom.exe appear for a second or less and go away.
There are no errors in the event log at all related to lightroom.
Interestingly if I right click and run Light Room as an admin it opens up just fine.
I have deleted all my preference and done a full unintall, reinstall of LR. No luck.
Any ideas?
Thanks!
Paul

Well that is strange... the user was an admin and everything. For whatever reason specifically applying permissions to the user worked.
Thanks!!!

Satellite A200 - Button support won't start on windows start up

Hey,
Today I decided to turn off as many useless program's as I could (to speed up my pc) so I went to Msconfig (I have vista home premium 32 bit), and turned a lot of things off. Including the "toshiba button support". The next time I restarted my extra buttons on the top of the keyboard all worked, beside one. The one that normally turns windows media player on. This time, it did nothing at all. The play/resume, stop, forward, backward and internet button all worked without problem.
However, I really liked the WMP button, so I tried to find out what the problem was. I found out it was the button support, so I decided to turn it back on.
However, this did not help :( . I turned it on in msconfig again, but it won't start with windows anymore :(. I know it's the program I need, because when I manually launch the program (it's the program: programfiles/toshiba/TBS/HSON.exe ) the button works.
I did put a V in front of the program in msconfig, but that did not work. Anyone has an idea why not?
Edit: I found a solution, although not the best. If anyone ever has the same problem:
I made a shortcut from the program that had to run (can be found in C:programfiles/toshiba/TBS and is called HSON.exe). Next I clicked on start, and said "all programs", here I selected the folder "opstarten", this is the dutch version, but my guess is it is called something like "start up" in english. In this, I pasted (copy/cut -> paste) the shortcut to the program, and now it starts again :)

Hi!
I agree with Akuma. You should try to reinstall the Toshiba Value Added Package. This controls the media buttons, FN buttons and all special functions on the notebook.
Look on the Toshiba website for an update:
http://eu.computers.toshiba-europe.com => Support & Downloads => Download Drivers
Bye

Firefox won't start on windows 7. Used to word when it was on version 18. I have different windows 7 machine it works fine on that.

firefox won't start on windows 7 after upgrading to version 19 or 20. Even if it starts up I cannot do anything on it, its in not responding mode. I have tried uninstalling and installing again with both version 19 and 20. Also i tried deleting the profile and re creating a new profile.

it does not work even in windows safe mode with networking. same issue. if i wait for some time firefox comes but in not responding mode. then a pop shows up with - script: chrome//browser/content/tabbrowser.xml 2123 .

HT1926 Why won't i tunes start in Windows 7 64 bit?

Why won't i tunes start in Windows 7 64 bit?

Got it working, had to go to the start menu and do a search for "Apple Software Update" and update Quicktime - had an old version that wasn't getting updated. Itunes works without problem now.

Forefox won't start in windows XP: I get the message that windows "cant' find the exe file" even when I click from the program file, rather than the shortcut.

Forefox won't start in windows XP: I get the message that windows "cant' find the exe file" even when I click from the program file, rather than the shortcut.

Delete the current Firefox shortcut on the desktop and create a new desktop shortcut via the right-click context menu on the Firefox.exe program (Send to > Desktop)

C: drive won't start loading windows

Building a new system - I have a KT4V mainboard in aqn Antec case with a 2000+ CPU, GeForce 4 video card and a single floppy, CD-Rom, and 40 Gbyte drive. Very easy install, zipped thru BIOS process with no problem, system correctly recognizes the components. But when it boots now it gets to the point where all for D-Bracket lights are green, and just sits there with a blinking cursor in the upper left corner - won't start loading windows. I put the disk in another system - loaded fine -it's ready to go. Tried putting Windows XP startup disk in the cd. It recognizes that windows is already installed on the C: drive. I have tried repair and reinstall - after a few minutes the process hangs - I think when it tries to write to the disk for the first time.
I think I've tried everything. Other than figuring out that I have to reverse the HDD Led connector, no progress. :(

I bett the problem lies with the XP motherboard drivers loaded on the hard drive, it will not see the new board.
I would try to reboot on the old machine, load the new MB drivers into a folder on the desktop or wherever, then try to do a right click my computer>properties>hardware>device manager> + IDE ATA/ATIPI controler, uninstall both the primary and secondary channels. It will ask you to restart in between each one but don`t restart until done. Then instead of restarting that machine just shut down and swap the HD into the new system, hopefully it will see the IDE channel and when asked for drivers, direct it to the folder on the desktop or wherever you put them.
I just tryed to unistall both IDE channels on this machine and it reinstalled the drivers after reboot and then rebooted again so if it don`t work you should be able to put it back in the first machine.
Other then that, I think a fresh HD or one that has or needs a reformat installed on the new machine then add this one with the other programs you have as a slave to the first is going to be about the only way I know of.

Satellite A100 - Won't start up Windows

Without changing anything, my Satellite A100 won't start up Windows.
A screen with with Windows foutherstel (failure recovery) gives two options; start windows normally and start up recovery. When I push the first option, there is a quick blue screen, what disapears too fast to read the tekst. Finally the screen failure recovery comes back. in the other option there is a screen Options for system recovery who's said; Can not start the installated program. Click on Ok to shut down the computer.
How do I fix this problem?

Hi hans_3,
Maybe something has muddled up the Windows registry or some important system files and so you cant start Windows anymore or start the system repair option.
I think in this case its necessary to reinstall Windows. Therefore you can take the Toshiba recovery disk that brings your computer back o factor settings where all drivers and tools are already installed but it wipes the whole HDD.
It takes only few minutes and needs some clicks.
Good luck! :)

Satellite C55-A-1L0 won't start into Windows 8

Hey guys.
I hope you can help me a little.
I have a Toshiba Satellite C55-A-1L0 here and it won't start into Windows 8.
I turn it on, the Toshiba welcoming screen appears, then I get a message on a black screen saying "checking media (fail)" and after a little while "no bootable device. Please restart"
I checked the BiOS and it doesn't seem to see the Hard Disk (says HDD- none) and even in the list of boot order I get a list with the DVD drive with exact name but for HDD not.
I tried to do a recocery with the F12 button and I get the list to choosw from where I want to boot but selecting harddisk doesn't work.
So I thought I'd try a linux live distribution to see where my hard disk is and to save my data (after some settings in the BIOS - boot mode CMS) but I cannot find it there too. (I have a mtab and fstab file, would it help if I posted it in here?)
Is my HDD broken? Can I try something else?
Thanks a lot!

This notebook model is pretty new and I presume with valid warranty so I recommend you to contact nearest Toshiba service provider and ask for help.
Using diagnostic tools they can check if problem is HDD or HDD controller.
On this virtual way we cannot say for sure what the problem is. In my opinion you should not waste your time because you cannot do much if there is hardware related issue.
Last step you can try is to set BIOS to default settings and check it again.

HT204048 Is there any way at all to install Windows 7 32 bit onto a MacBook Pro 13 in Retina Late 2013? The windows software I need won't run on Windows 7 64 bit.

Is there any way at all to install Windows 7 32 bit onto a MacBook Pro 13 in Retina Late 2013? The windows software I need won't run on Windows 7 64 bit.

Not using Boot Camp, but you should be able to using virtualization software such as Parallels to run Windows concurrently with OS X.

Can't start virtualbox windows 7 32 bit image anymore please h[SOLVED]

Hello guys,
Just recently, I upgraded my system by executing "sudo pacman -Syu". It upgraded my kernel and kernel header files and mesa devu etc... including virtualbox-ose 3.2.10-3.
Someoutputs that could be useful:
(Please note I picked up only installed ones from the output)
pacman -Ss virtualbox
community/virtualbox-additions 3.2.10-1 [installed]
Guest additions for VirtualBox
community/virtualbox-ose 3.2.10-3 [installed]
Powerful x86 virtualization for enterprise as well as home use (Open Source Edition)
pacman -Ss kernel26
core/kernel26 2.6.36.1-3 (base) [installed]
The Linux Kernel and modules
core/kernel26-headers 2.6.36.1-3 [installed]
Header files and scripts for building modules for kernel26
core/linux-firmware 20101108-1 [installed]
Firmware files for Linux
extra/nvidia 260.19.21-2 [installed]
NVIDIA drivers for kernel26.
I also recompiled the new virtualbox modules by doing:
sudo /etc/rc.d/vboxdrv setup
Password:
:: Unloading VirtualBox kernel modules [DONE]
:: Removing old VirtualBox netadp kernel module [DONE]
:: Removing old VirtualBox netflt kernel module [DONE]
:: Removing old VirtualBox kernel module [DONE]
:: Recompiling VirtualBox kernel modules [DONE]
:: Reloading VirtualBox kernel modules [DONE]
On my archlinux (64-bit) system, I installed windows 7 (32-bit) using virtualbox-ose. It was working fine before I did the upgrade. Now, whenever I try to start the windows 7 (32-bit), it starts the windows 7 until the windows logo comes (just before the login mask of windows 7 comes), my computer restarts itself without giving any error or something. My pc just restarts itself. I think this is only related to virtualbox. When I do not try to start virtualbox, arch linux itself is working fine so far. Only when I try to start the windows 7, my pc gets restarted. Have you guys had any problem of this kind? First, I will wait for your responses. The options that I could think of right at the moment are:
1. Downgrade the kernel back (I do not know how to and do not see it as a good choice)
2. Downgrade the virtualbox-ose only (I also do not know how to do that.)
3. Uninstall the virtualbox-ose and reinstall it again without removing my windows 7 OS (32-bit) (I hope I can continue using it)
4. Delete the existing windows 7 OS and try to install freshly new Windows 7 OS again
Guys, please help me. I really need to use windows 7 sometimes. I would be really grateful if some of you guys can help me.
And again thanks for reading my long post.
Thanks in advance.
Last edited by Archie_Enthusiasm (2010-12-08 19:25:30)

Hi guys, thanks for your responses.
What is this vboxnetflt for? Which modules are the essential modules for virtualbox? What I mean is: do those nice features like mouse point integration, full screen supportment etc... rely on vboxnetflt and vboxnetadp?
What I have in my configuration file is:
MOD_AUTOLOAD="yes"
#MOD_BLACKLIST=() #deprecated
MODULES=(vboxdrv vboxnetflt vboxnetadp)
I think vboxnetadp is used for networkiing. and vboxnetflt sounds like network filtering stuff. Can someone please confirm me? I think the problem was the sequence of upgrading. Firstly it updated the kernel and then installed the new version of virtualbox. I think if it could install the new version of virtualbox first and then the kernel, it would go without any problem, just my opinion as I said.
Let's keep tracked on this. Maybe someone will find a solution before virtualbox developers :-)

Indesign CS6 won't install on Windows 7 64bit via GPO

Good afternoon,
I created a installation of Indesign CS6 with application manager enterprise 3 to deploy to computers via the active directory.
It installs correctly without issue to Windows XP x86 machines however won't install to Windows 7 x64 machines.
When the computers starts it trys to install but fails and proceeds to the login screen. The following information is left in the Windows event log.
Has anyone else had this problem and more importantly know how to solve it?
Log Name:      System
Source:        Microsoft-Windows-GroupPolicy
Date:          13/08/2013 9:44:23 AM
Event ID:      1085
Task Category: None
Level:         Warning
Keywords:
User:          SYSTEM
Computer:      WIN7TEST
Description:
Windows failed to apply the Software Installation settings. Software Installation settings might have its own log file. Please click on the "More information" link.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Microsoft-Windows-GroupPolicy" Guid="{AEA1B4FA-97D1-45F2-A64C-4D69FFFD92C9}" />
    <EventID>1085</EventID>
    <Version>0</Version>
    <Level>3</Level>
    <Task>0</Task>
    <Opcode>1</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2013-08-12T23:44:23.375831000Z" />
    <EventRecordID>9482</EventRecordID>
    <Correlation ActivityID="{B74A3709-81F6-4B73-AA1F-9B610874B7EA}" />
    <Execution ProcessID="384" ThreadID="1324" />
    <Channel>System</Channel>
    <Computer>WIN7TEST</Computer>
    <Security UserID="S-1-5-18" />
</System>
<EventData>
    <Data Name="SupportInfo1">1</Data>
    <Data Name="SupportInfo2">3961</Data>
    <Data Name="ProcessingMode">1</Data>
    <Data Name="ProcessingTimeInMilliseconds">41590</Data>
    <Data Name="ErrorCode">1603</Data>
    <Data Name="ErrorDescription">Fatal error during installation. </Data>
    <Data Name="DCName">\\AYR.burdekin.qld.gov.au</Data>
    <Data Name="ExtensionName">Software Installation</Data>
    <Data Name="ExtensionId">{c6dc5466-785a-11d2-84d0-00c04fb169f7}</Data>
</EventData>
</Event>
Log Name:      System
Source:        Application Management Group Policy
Date:          13/08/2013 9:44:23 AM
Event ID:      108
Task Category: None
Level:         Error
Keywords:      Classic
User:          SYSTEM
Computer:      WIN7TEST
Description:
Failed to apply changes to software installation settings. Software changes could not be applied. A previous log entry with details should exist. The error was : %%1603
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Management Group Policy" />
    <EventID Qualifiers="0">108</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-08-12T23:44:23.000000000Z" />
    <EventRecordID>9481</EventRecordID>
    <Channel>System</Channel>
    <Computer>WIN7TEST</Computer>
    <Security UserID="S-1-5-18" />
</System>
<EventData>
    <Data>Software changes could not be applied. A previous log entry with details should exist.</Data>
    <Data>1603</Data>
</EventData>
</Event>
Log Name:      System
Source:        Application Management Group Policy
Date:          13/08/2013 9:44:23 AM
Event ID:      102
Task Category: None
Level:         Error
Keywords:      Classic
User:          SYSTEM
Computer:      WIN7TEST
Description:
The install of application Adobe InDesign CS6 from policy Global-Application-Adobe InDesign failed. The error was : %%1603
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Management Group Policy" />
    <EventID Qualifiers="0">102</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-08-12T23:44:23.000000000Z" />
    <EventRecordID>9479</EventRecordID>
    <Channel>System</Channel>
    <Computer>WIN7TEST</Computer>
    <Security UserID="S-1-5-18" />
</System>
<EventData>
    <Data>Adobe InDesign CS6</Data>
    <Data>Global-Application-Adobe InDesign</Data>
    <Data>1603</Data>
</EventData>
</Event>

Hi Abhijit,
I am able to install InDesign CS6 manually on the machines from the CD/DVD however when trying to install it via GPO or running the msi using the msi exec commands it doesn't install and leaves the above errors in the event log.
The installation was made using the same CD/DVD and the installation works on the Windows XP clients and software other than InDesign CS6 will install to the Win 7 64-bit machines via GPO.
Cheers,

Error message Photoshop CS6 won't start in Windows 7

I am unable to start Photoshop in Windows 7 (64 bit Home Premium). I gegt an error message saying Photoshop CS6 won't start and telling me to close the program. Is this a common problem and is there a solution? I have tried opening the program in safe mode and tried a clean boot all without success.

Jeremyjk please be aware you are posting in a public forum. Kglad was kind enough to remove your serial number but please be aware that any information posted is publicly available.
In addition the screen shots you attempted to post are not visible. You will need to make sure to choose the option to the View the full discussion within your e-mail notification. You can find more details on how to post a screen shot at FAQ: How do I capture and post a screen shot or video?.

CiscoWorks LMS 3.2 Won't Start on Windows Server 2008 Enterprise

All,
I installed CiscoWorks LMS 3.2 RME on Windows Server 2008 Enterprise and the daemon manager won't start. The server is a VMware ESX server 4.0.
I've uninstalled and reinstalled and still nothing.
I get message "The service is not responding to the control function"
Has anyone had this issue?
Stephanie

There could be several reasons this happens. Common one in Windows 2008 is the swap is not set properly as it defaults to "Automatically manage paging file size for all drives". Try setting the swap to 8GB manually or whichever is the recommendation for your current device count as per:
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/3.2/install/guide1/prereq.html
Also make sure the startup services are set this way:
CiscoWorks ANI database engine: Manual
CiscoWorks Daemon Manager: Automatic
CiscoWorks RME NG database engine: Manual
CiscoWorks Tomcat Servlet Engine: Manual
CiscoWorks Web Server: Manual
CWCS Cmf database engine: Manual
CWCS rsh/rcp service: Automatic
CWCS syslog service: Automatic
CWCS tftp service: Automatic
DFM dfmEpm database engine: Manual
DFM dfmFh database engine: Manual
DFM dfmInv database engine: Manual
Set DEP for "Windows Essential Programs Only" and set an exclusion for CSCOpx in your anti-virus on-access scanning settings. Note that Windows 2008 R2 versions are not supported.

Indesign CS2 won't start in Windows 7 64 bit?

Similar Messages

Maybe you are looking for