Indesign CS3 Crash No autorecovery or with Time Machine

Just finished days work. Had Time Machine running. OS is Leopard on 2Ghz Intel Core Duo IMac. Working on 25 MB File (text, I Photo images and Illustrator diagrams). Seemed to crash as I tried to scroll back through it. Unlike other crashes it came up with a message to say it couldn't recover it - can't remember the details as I thought it would all be on Time Machine anyway. But all I can now recover when I open that file is a version last modified on 22 May (today is 28 May and I have worked on it every day between those dates and has been saved regularly. Also Time Machine has somehow reverted back to only having copies for that date 22 May as well, despite the fact that it saved an updated version hourly between those dates (or so I thought). Hope this is clear. Any help much appreciated. Especially some way of recovering my 4 days work.

Sorry to hear about your problems.
(1) We really do not recommend use of MacOX 10.5 (i.e., Leopard) until Apple provides more fixes.
(2) You really should never rely on magic to retain older versions of documents you are actively working on. A much better strategy is to occasionally use the "save copy as" to save a snapshot of where you currently are with your work under an appropriately descriptive name. Alternatively, on a regular basis, possibly every hour or two if I am really actively working on a long, complex document, I save the document (often using "save as"), exit InDesign, copy the document (and any associated assets) to a safe backup location, and then restart InDesign and start editing some more.
- Dov

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InDesign CS3 crashes without error when opening any 2nd InDesign file

Issue: InDesign CS3 crashes without error and remains resident in memory if we have an InDesign file open and attempt to open a second InDesign file.
OS: Win XP SP2
InDesign Version: 5.0.2
Hardware: Dell Precision WorkStation T3400, 4 gigabytes of memory, Intel Core2 Quad processor Q6600
Details: No messages in the event viewer about the problem. We renamed the InDesign Defaults and the InDesign Saved Data file. We removed Creative Suite, restarted and then reinstalled Creative Suite (I could not remove and reinstall InDesign individually). We have created a new Windows profile for this user. I have one computer having the trouble. Other InDesign installations are working fine. This computer has 559 files in C:\windows\fonts. Other people that are not having the problem have a larger number of fonts installed.
The issue is not file specific. We are not running out of memory as I checked the task manager after the first InDesign document is open.
Why is opening a second document different than opening the first document?

Hello Peter and Josh,
I'd just like to assert that I am having the exact same problem as Josh. I've spent the time to go through the steps listed above and have found the same results.
The issue as we see it multiple times daily is as follows:
(1) User opens File1 (everything works fine)
(2) User goes to open File2 (via explorer or via file->open) or print File1
(3) The User Interface for ID disappears (InDesign.exe still appears in Task Manager and is NOT listed as "Not Responding", ID does not appear in the Task Bar)
(4) The only way to continue work is to End Task/End Process InDesign.exe and relaunch.
No error messages appear, no error logs are created(that I can find). Non-related concerns caused us to upgrade this users PC. With a completely new install we are still having the problems. The systems are listed as follows:
OS: Win XP SP2 (fully updated minus SP3)
InDesign Version: 5.0.2
Newest Hardware: Custom Built Computer, 4GB RAM installed (3.24 recognized by windows), Intel Core2 Quad processor Q6600 @ 2.4Ghz
OS: Win XP SP2 (fully updated minus SP3)
InDesign Version: 5.0.2
Older Hardware: Custom Built Computer, Intel D945GTP Motherboard, 2GB RAM installed, Intel Pentium D processor @ 2.8Ghz
Troubleshooting:
(1) Alt+Space and M then using arrow keys moves every other window the user had opened other than In-Design. The user has two monitors. (a) 1280x1024 and (b) 1200x1600 (yes she uses the monitor rotated 90 degrees
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(3) Default Printer - Changing the default printer to Adobe PDF is not really an option. I was able to convince the user to temporarily switch to a different networked printer and await the results (most likely today or tomorrow it should recreate)
(4) /3GB switch - Getting that last 700 something MB of memory isn't an issue. I've run MemTest.exe on all the available system memory overnight in a "burn in" test. The system ran fine the sticks were nice and warm when I got in from all the hard work :)
(5) Order of Opening - The problem repeates regardless of order. The trick seems to be opening File2 or printing File1 (I had the user only work on one file at a time (required her to close any open files before opening the next, that wasn't fun for my user but the system didn't crash on opening in this scenario, just on printing. Obviously not a permanent work around)
Any help here would be much appreciated as this has been plaguing us for months now.

InDesign CS3 crashing in Mac 10.6.8

As suggested by John Hawkinson in the InDesign CS3 crashes when printing in OSX Lion thread I've started a new discussion for this.
I'm running Snow Leopard - 10.6.8. I would like to upgrade to Lion but until I can confirm CS3 is all working I'd rather not. I bought CS3 initally when I was in a much better financial situation and currently I just can't afford the upgrade to CS5. So I need to make this work the best I can for the time being but since the last OS update I'm getting lots of problems.
The first problem is placing an image. I go to file, click place and as I'm navigating to an image and the application just closes. I get a "Problem Report for InDesign" dialog and the message "Indesign quit unexpectedly"
http://pastebin.com/sGnLp21B
The second problem is exporting to pdf. I click export, choose PDF and regardless of whatever settings I choose when I click export I get this crash report:
http://pastebin.com/vwBDfBaF
The file I'm working on was created prior to upgrading to 10.6.8 and allowed me to place images and export just fine. I wondered it if was a corrupted file but I have since started new ones with exactly the same results.
When I initally googled this problem I found someone with a similar kind of error and they suggested creating a new account worked for them and they were able to run CS3 as before. I tried that and it did indeed work. So I can run a copy of CS3 (not updated, installed as it was straight out of the box) fine on a second account but this one seems to crash on even the most minor of jobs.
I initally had some problems installing CS3 on my macbook pro (prior to this machine I'd had a mac pro running tiger without issue). I found the Adobe Updater would cause Illustrator to crash when opening after the updates had all been applied. I fixed this problem by doing a fresh install and updating each application manually by downloading the updates from the support site. Until now I had not had anymore issues.
If more information is needed please just let me know, I've not posted here before so it's quite possible I missed something.

Hi.
The first thing to notice is that you're not running the current version of CS3:
Version: 5.0.0.458 (5000)
The latest update to CS3 is 5.0.4, which I believe has fixes for a bunch of similar problems: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4029
. You should definitely install the update before we look too-too closely at the crashes.
Are you using Version Cue? The first crash report appears to be related to it.
The second one...I forgot how CS3 sometimes doesn't include symbol information in the crash report. It's a bit of a pain to figure it out, so I'll defer until we see if the update doesn't solve your problem. Though the Apple version of the crash report may have more information, if you get that or have access to it (it should be visible in Console.app in ~/Library/Logs/CrashReporter.
So I can run a copy of CS3 (not updated, installed as it was straight out of the box) fine on a second account but this one seems to crash on even the most minor of jobs.
I initally had some problems installing CS3 on my macbook pro (prior to this machine I'd had a mac pro running tiger without issue). I found the Adobe Updater would cause Illustrator to crash when opening after the updates had all been applied. I fixed this problem by doing a fresh install and updating each application manually by downloading the updates from the support site. Until now I had not had anymore issues.
I'm not quite sure I follow -- it sounds like you're aware there are updates, but you mention updating as it if is per-account. But it's not. When you update InDesign (or anything Adobe) on one account, the updates get applied across-the-board to the whole system.
What is different between user accounts is InDesign preferences, so if they have gotten corrupt, you can have problems. (There are other differences, too, of course...).
You should update InDesign to 5.0.4 and then trash your InDesign preferences (see the link in the Troubleshooting 101 box on the main forum page), and see if that helps.

Photoshop & InDesign CS3 Crashing when Saving to Network

Hi,
Photoshop & InDesign CS3 crashes whenever I try to save a file over the network to a shared computer we are using as a server.
SPECIFICS
I'm running Leopard 10.5.2
- I have tried reinstalling the entire Creative Suite
- I did not reinstall Version Cue
- Tried deleting the com.adobe.mediabrowser.p.ist and Photoshop.plist preferences.
ALSO:
- If I create a new file on my computer and then immediately save it, it usually does not crash on the first save. But after I do a few things to the file and then try to save again, it hangs up.
-I am unable to force quit Photoshop; I have to do a hard reboot.
Adobe tech support believes it is a network problem. If so, what needs to be done to fix the network?
Thanks in advance for your help.

I've heard rumors of the "don't work from the server" thing from our IT department a few times but now I'm seeing it for myself. They are now using this thread as the reason our machines are experiencing so many crashes and errors again. Basically chalking it up to us working off the network is the culprit since they can't find anything else wrong. and since it's not supported by Adobe then were doing it wrong. But none of the workflow solutions we've looked seem faster than just saving to a network. So I'm a bit at a loss...
How are people dealing with the time it takes to copy files from the server to local and back again. How are people integrating this into workflow's where multiple people need to see and work in the same document multiple times a day?
A large part of our workload is sometimes thousand page catalogs, mostly our files are 15-25 meg InDesign files and might get up around 50 megs or so and be linked to as much as 5 gigs of image data in the extreme. I can't imagine how much time that would take to copy and work and then copy back, then if someone else were to copy and work and copy back, etc... It's almost like we'd have to copy each section to one computer and make everyone play musical chairs to come and work on the file when they needed too so we only had to copy it from the server once!
I've done a few catalog covers where the working files sometimes got up over 4 gigs, (and yes with something like this I was working local), but there were days where saving my work back to the server was like 45 minutes, a few times I had issues with the save and I'd be there screwing around for an hour and a half to make sure my work was backed up on the server. I can't imagine having to go through that every time I needed to work on a large Indesgn file that had 4-5 gigs of linked images.
Does everybody really work this way...? Or is there a magic network setup that allows a sane server side workflow? I know my IT people are compotent profesionals, but perhaps they just haven't heard the latest and greatest for Network CS Suite set up???
Personally, every time we get new boxes on our desks everything runs great for 6-8? months and then slowly but surely things get buggy and the next thing you know there's smoke coming out of your Dell. They say they fixed it and replaced the damage but the errors continue...
Anyway, I'm really shocked that working over the server is a no no. Unless you had a very small work group I think this must be a nightmare!!!

InDesign CS3 Crashes When Placing Illustrator CS3 Art

Hi all-
I've been having some problems over the past week with InDesign CS3. Specifically each and every time I try to place an Illustrator CS3 element, the dialog says it is importing the art. Then the trouble starts - InDesign grinds for about 10 seconds and then I get an error message stating that "InDesign.exe has encountered a problem and needs to close."
When I click on details, I see that the error signature is "AppName: InDesign.exe AppVer: 5.0.3.662 ModName: adobepdfl.dll ModVer 8.1.0.1146 Offset: 001a1fcd"
I've already done the obvious - trashed my prefs files, then deleted the CS3 Suite (Master Collection if that matters) and reinstalled - still have the exact same issue. I even zapped the dll after the reinstall, and then reinstalled again - no luck.
This ONLY happens with native Illustrator art - .pdf, .eps, .PSD, .jpgs, etc can be placed with no issues. Yeah, I can save everything as an .eps, but that will take a lot of time to convert every asset.
I'm on Windows XP, Service Pack 3, running on a Lenovo Thinkpad T61 with 2 Gigs of physical memory. Intel Core 2 Duo CPU T7300 @ 2.00 GHz.
Any ideas? Thanks for any help, here!
Bill

Oh, and this is the error file that gets sent to Microsoft via the error report. Bill <?xml version="1.0" encoding="UTF-16"?> <DATABASE> <EXE NAME="firefox.exe" FILTER="GRABMI_FILTER_PRIVACY"> <MATCHING_FILE NAME="AccessibleMarshal.dll" SIZE="17408" CHECKSUM="0x18EA5E95" BIN_FILE_VERSION="1.9.0.3105" BIN_PRODUCT_VERSION="1.9.0.3105" PRODUCT_VERSION="1.9.0.1" FILE_DESCRIPTION="" COMPANY_NAME="Mozilla Foundation" PRODUCT_NAME="Firefox" FILE_VERSION="1.9.0.1" ORIGINAL_FILENAME="" INTERNAL_NAME="accessibility" LEGAL_COPYRIGHT="License: MPL 1.1/GPL 2.0/LGPL 2.1" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xD4C1" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.9.0.3105" UPTO_BIN_PRODUCT_VERSION="1.9.0.3105" LINK_DATE="07/02/2008 16:28:44" UPTO_LINK_DATE="07/02/2008 16:28:44" VER_LANGUAGE="Language Neutral [0x0]" /> <MATCHING_FILE NAME="crashreporter.exe" SIZE="185856" CHECKSUM="0xBCF44899" BIN_FILE_VERSION="1.9.0.3105" BIN_PRODUCT_VERSION="1.9.0.3105" PRODUCT_VERSION="1.9.0.1" FILE_DESCRIPTION="" COMPANY_NAME="Mozilla Foundation" PRODUCT_NAME="Firefox" FILE_VERSION="1.9.0.1" ORIGINAL_FILENAME="crashreporter.exe" INTERNAL_NAME="" LEGAL_COPYRIGHT="License: MPL 1.1/GPL 2.0/LGPL 2.1" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x36F8F" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.9.0.3105" UPTO_BIN_PRODUCT_VERSION="1.9.0.3105" LINK_DATE="07/02/2008 15:50:20" UPTO_LINK_DATE="07/02/2008 15:50:20" VER_LANGUAGE="Language Neutral [0x0]" /> <MATCHING_FILE NAME="firefox.exe" SIZE="307712" CHECKSUM="0x6DF3893E" BIN_FILE_VERSION="1.9.0.3105" BIN_PRODUCT_VERSION="3.0.1.0" PRODUCT_VERSION="3.0.1" FILE_DESCRIPTION="Firefox" COMPANY_NAME="Mozilla Corporation" PRODUCT_NAME="Firefox" FILE_VERSION="1.9.0.1" ORIGINAL_FILENAME="firefox.exe" INTERNAL_NAME="Firefox" LEGAL_COPYRIGHT="©Firefox and Mozilla Developers, according to the MPL 1.1/GPL 2.0/LGPL 2.1 licenses, as applicable." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x549E6" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.9.0.3105" UPTO_BIN_PRODUCT_VERSION="3.0.1.0" LINK_DATE="07/02/2008 16:27:28" UPTO_LINK_DATE="07/02/2008 16:27:28" VER_LANGUAGE="Language Neutral [0x0]" /> <MATCHING_FILE NAME="freebl3.dll" SIZE="233472" CHECKSUM="0x11A60D26" BIN_FILE_VERSION="3.12.0.0" BIN_PRODUCT_VERSION="3.12.0.0" PRODUCT_VERSION="3.12.0.3 Basic ECC" FILE_DESCRIPTION="NSS freebl Library" COMPANY_NAME="Mozilla Foundation" PRODUCT_NAME="Network Security Services" FILE_VERSION="3.12.0.3 Basic ECC" ORIGINAL_FILENAME="freebl3.dll" INTERNAL_NAME="freebl3" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x43D32" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.12.0.0" UPTO_BIN_PRODUCT_VERSION="3.12.0.0" LINK_DATE="07/02/2008 16:28:44" UPTO_LINK_DATE="07/02/2008 16:28:44" VER_LANGUAGE="English (United States) [0x409]" /> <MATCHING_FILE NAME="js3250.dll" SIZE="695296" CHECKSUM="0xB01F9412" BIN_FILE_VERSION="4.0.0.0" BIN_PRODUCT_VERSION="4.0.0.0" PRODUCT_VERSION="4.0" FILE_DESCRIPTION="Netscape 32-bit JavaScript Module" COMPANY_NAME="Netscape Communications Corporation" PRODUCT_NAME="NETSCAPE" FILE_VERSION="4.0" ORIGINAL_FILENAME="js3240.dll" INTERNAL_NAME="JS3240" LEGAL_COPYRIGHT="Copyright Netscape Communications. 1994-96" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xAAFDE" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="4.0.0.0" UPTO_BIN_PRODUCT_VERSION="4.0.0.0" LINK_DATE="07/02/2008 16:28:44" UPTO_LINK_DATE="07/02/2008 16:28:44" VER_LANGUAGE="English (United States) [0x409]" /> <MATCHING_FILE NAME="mozcrt19.dll" SIZE="710144" CHECKSUM="0x96362802" BIN_FILE_VERSION="8.0.0.0" BIN_PRODUCT_VERSION="8.0.0.0" PRODUCT_VERSION="8.00.0000" FILE_DESCRIPTION="User-Generated Microsoft (R) C/C++ Runtime Library" COMPANY_NAME="Mozilla Foundation" PRODUCT_NAME="Mozilla Custom C Runtime" FILE_VERSION="8.00.0000" ORIGINAL_FILENAME="MOZCRT19.DLL" INTERNAL_NAME="MOZCRT19.DLL" LEGAL_COPYRIGHT="Copyright (C) Microsoft Corporation." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xBA01F" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.0.0.0" UPTO_BIN_PRODUCT_VERSION="8.0.0.0" LINK_DATE="07/02/2008 16:28:44" UPTO_LINK_DATE="07/02/2008 16:28:44" VER_LANGUAGE="English (United States) [0x409]" /> <MATCHING_FILE NAME="nspr4.dll" SIZE="198144" CHECKSUM="0xF8959539" BIN_FILE_VERSION="4.7.1.0" BIN_PRODUCT_VERSION="4.7.1.0" PRODUCT_VERSION="4.7.1" FILE_DESCRIPTION="NSPR Library" COMPANY_NAME="Mozilla Foundation" PRODUCT_NAME="Netscape Portable Runtime" FILE_VERSION="4.7.1" ORIGINAL_FILENAME="nspr4.dll" INTERNAL_NAME="nspr4" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x3F7B5" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="4.7.1.0" UPTO_BIN_PRODUCT_VERSION="4.7.1.0" LINK_DATE="07/02/2008 16:28:44" UPTO_LINK_DATE="07/02/2008 16:28:44" VER_LANGUAGE="English (United States) [0x409]" /> <MATCHING_FILE NAME="nss3.dll" SIZE="697856" CHECKSUM="0xE18E5D8" BIN_FILE_VERSION="3.12.0.0" BIN_PRODUCT_VERSION="3.12.0.0" PRODUCT_VERSION="3.12.0.3 Basic ECC" FILE_DESCRIPTION="NSS Base Library" COMPANY_NAME="Mozilla Foundation" PRODUCT_NAME="Network Security Services" FILE_VERSION="3.12.0.3 Basic ECC" ORIGINAL_FILENAME="nss3.dll" INTERNAL_NAME="nss3" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xAE4A0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.12.0.0" UPTO_BIN_PRODUCT_VERSION="3.12.0.0" LINK_DATE="07/02/2008 16:28:44" UPTO_LINK_DATE="07/02/2008 16:28:44" VER_LANGUAGE="English (United States) [0x409]" /> <MATCHING_FILE NAME="nssckbi.dll" SIZE="304640" CHECKSUM="0xEA2AD587" BIN_FILE_VERSION="1.70.0.0" BIN_PRODUCT_VERSION="1.70.0.0" PRODUCT_VERSION="1.70" FILE_DESCRIPTION="NSS Builtin Trusted Root CAs" COMPANY_NAME="Mozilla Foundation" PRODUCT_NAME="Network Security Services" FILE_VERSION="1.70" ORIGINAL_FILENAME="nssckbi.dll" INTERNAL_NAME="nssckbi" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x51BCB" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.70.0.0" UPTO_BIN_PRODUCT_VERSION="1.70.0.0" LINK_DATE="07/02/2008 16:28:44" UPTO_LINK_DATE="07/02/2008 16:28:44" VER_LANGUAGE="English (United States) [0x409]" /> <MATCHING_FILE NAME="nssdbm3.dll" SIZE="103936" CHECKSUM="0x7EDB35EB" BIN_FILE_VERSION="3.12.0.0" BIN_PRODUCT_VERSION="3.12.0.0" PRODUCT_VERSION="3.12.0.3 Basic ECC" FILE_DESCRIPTION="Legacy Database Driver" COMPANY_NAME="Mozilla Foundation" PRODUCT_NAME="Network Security Services" FILE_VERSION="3.12.0.3 Basic ECC" ORIGINAL_FILENAME="nssdbm3.dll" INTERNAL_NAME="nssdbm3" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2944B" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.12.0.0" UPTO_BIN_PRODUCT_VERSION="3.12.0.0" LINK_DATE="07/02/2008 16:28:44" UPTO_LINK_DATE="07/02/2008 16:28:44" VER_LANGUAGE="English (United States) [0x409]" /> <MATCHING_FILE NAME="nssutil3.dll" SIZE="87552" CHECKSUM="0x35154D7F" BIN_FILE_VERSION="3.12.0.0" BIN_PRODUCT_VERSION="3.12.0.0" PRODUCT_VERSION="3.12.0.3 Basic ECC" FILE_DESCRIPTION="NSS Utility Library" COMPANY_NAME="Mozilla Foundation" PRODUCT_NAME="Network Security Services" FILE_VERSION="3.12.0.3 Basic ECC" ORIGINAL_FILENAME="nssutil3.dll" INTERNAL_NAME="nssutil3" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x17DF3" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.12.0.0" UPTO_BIN_PRODUCT_VERSION="3.12.0.0" LINK_DATE="07/02/2008 16:28:45" UPTO_LINK_DATE="07/02/2008 16:28:45" VER_LANGUAGE="English (United States) [0x409]" />

Presets and defaults get deleted when InDesign CS3 crashes

Every few days InDesign CS3 crashes. I don't know why, but that's not even the issue here. The problem is that when it does, all of my presets and default settings get erased.
Is there anything I can do to keep this from happening?
If I save my default settings (by which I mean measurements, color palette, default fonts, stuff like that) as a workspace, will that allow me to import it all again when it does happen? Or will my workspaces get deleted too?
This is getting really really really frustrating and I'd appreciate any advice on the matter!
Shari+

Read through the prior threads Peter posted. I see no solution offered. I
too have had this problem on two separate workstations from the day ID CS3
was installed. Intermitant, but it can be made to happen quite easily. I
have never had a problem with printing, just opening multiple files through
explorer.
I spend hours on the phone with Adobe tech support and they also could not
resolve the issue. Tried everything under the sun, including activating only
the bare minimum fonts required by the systems, creating new XP user
accounts, reinstalling the suite, deleting prefs, washing some files through
INX, defrag, turning off all processes other than ID... nada... still
problems. They gave up. So did I. Just living with it waiting for the next
update.
If someone has a fix for this, I'm all ears.
Larry

InDesign CS3 crashing on launch

INDD cs3 5.4
Mac (Intel) OS 10.5.8
Hi there,
Having major issues with indesign CS3 crashing upon launch.
It gets as far as saying "starting up service registry". before bumming out.
Previously it had been running without any major issues for at least a year or so. Not recently updated anything on my machine so curious as to why this is now happening!
So far I've tried...
1) deleting indesign prefs and cache
2) reparing indesign
3) removing suitcase fusion and fusion's core
4) repaired disk permissions
5) started up in safe mode AND created new user account on mac too
6) used font doctor to repair / examine font library.
7) turned off ALL fonts including system fonts.
So far nothing has worked! Does anybody have the answer?!?
Thanks in advance.

Make sure you have the last patch, 5.0.4 build 682 (hold down the CMD key while choosing About InDesign from the help menu). You said you do, but verify it. Make sure, too, that the fonts mentioned inthe KB article are active.
If all else fails, think about uninstalling, running the clean script, and reinstalling.

InDesign CS3 "White Box" when printing with linked Photoshop EPS files

This problem has been covered before, but never really resolved:
Robert Levine, "InDesign CS3 Erratic White Box Phenomenon with Placed Photoshop EPS files" #1, 1 Apr 2008 11:05 am
Now, I'm aware that we should no longer be using EPS files. I wholeheartedly agree. But until we can convince the department to change to another format (namely PSD or TIFF) for our vast library of images, I need a workaround.
It seems that setting the clipping path for each linked image to "Photoshop Clipping Path" resolves this issue. So I tried writing an AppleScript that would find each linked Photoshop EPS and set it's clipping path to "Photoshop clipping path", but it didn't work for me (my expertise with AppleScript is basically nil.)
Can anyone assist with the creation of this script? Or does anyone have a better suggestion for solving or working around the Photoshop EPS erratic white box printing problem?
Thanks!

>Why??????????
Because they've got zillions of EPS and have no time to resave them all and because it
b should
work even if Buko doesn't like EPS...
(Your vendetta against EPS takes on strange proportions. Were you bitten as a child by a rabid EPS and have sworn to wipe them out? Must be an interesting story behind it ;) )
Brian, this script seems to do the job with one very important caveat: I see no way of finding out which path is active in the EPS (in case that more than one). So the script simply activates the first in the list.
tell application "Adobe InDesign CS3"
set aDoc to active document
set allLinks to links of aDoc
repeat with n from 1 to (count allLinks)
set aLink to item n of allLinks
if link type of aLink is "EPS" then
   set anEPS to parent of aLink
   tell clipping path of anEPS
    set ePaths to photoshop path names
    if (count ePaths) > 0 then
     set clipping type to photoshop path
     set applied path name to item 1 of ePaths
    end if
   end tell
end if
end repeat
end tell

Freezing/crash of iMac under Snow Leopard when backup with Time Machine

Hi!
The backup on my external hard drive with Time Machine cannot be completed.
After few ten Go out of 360Go the backup stops suddenly and the computer freezes/crashes.
I have got an iMac Intel Core 2 Duo with Snow Leopard 10.6.8 − 64 bit. The external hard drive is a LaCie 500Go.
Also, backups for another Apple computer can be done with this LaCie external drive. So, it is not the cause of the freezing/crash of the iMac.
I tried to solve this problem applying the following steps:
1- I started with the installation disk.
2- I repaired the internal iMac drive and the permissions with the Disk Utilities soft on the installation disk. All was OK.
3- The LaCie drive was erased, formatted again with one GUID partition (500Go) and the disk verified. All was OK.
4- I re-install the OS with the installation disk -> 10.6 Snow Leopard
5- Updates to 10.6.8, etc… security update 2012-004 and the 13th Java update to v1.6.
6- I deleted in the folder /Library/Preferences the file com.apple.TimeMachine.plist
7- I deleted the file com.apple.finder.plist in the administrator account Preferences folder.
8- The iMac was shutdowned as well as the external LaCie drive.
9- I restarted and changed the name of the external LaCie drive.
10- I choose the LaCie backup drive with Preferences System > Time Machine with right exclusions.
Unfortunately, the problem remained and the backup was again unsuccessful followed by another freezing/crash of the iMac.
So how to solve this problem?
Here is what I obtained from the system.log with the Console utility (crash/freezing at: 10:48):
=============================================================================== ==============================
Tue 4 09:58:24 imac com.apple.backupd[233]: Starting standard backup
Tue 4 09:58:24 imac com.apple.backupd[233]: Backing up to: /Volumes/LaCie/Backups.backupdb
Tue 4 09:58:24 imac com.apple.backupd[233]: Ownership is disabled on the backup destination volume. Enabling.
Tue 4 09:58:25 imac com.apple.backupd[233]: Backup content size: 343.5 GB excluded items size: 2.3 GB for volume iMac
Tue 4 09:58:25 imac com.apple.backupd[233]: No pre-backup thinning needed: 409.52 GB requested (including padding), 465.02 GB available
Tue 4 09:58:25 imac com.apple.backupd[233]: Waiting for index to be ready (101)
Tue 4 09:58:25 imac mds[40]: (Normal) DiskStore: Creating index for /Volumes/LaCie/Backups.backupdb
Tue 4 10:00:32 imac com.apple.backupd[233]: SystemFlippers: didn't consume all data for vers ID 1 (pBase = 0x10083f704, p = 0x10083f70c, pEnd = 0x10083f70d)
Tue 4 10:00:32 imac com.apple.backupd[233]: SystemFlippers: didn't consume all data for vers ID 1 (pBase = 0x10101b304, p = 0x10101b30c, pEnd = 0x10101b30d)
Tue 4 10:00:33 imac com.apple.backupd[233]: SystemFlippers: didn't consume all data for vers ID 1 (pBase = 0x1007c6f94, p = 0x1007c6f9c, pEnd = 0x1007c6f9d)
Tue 4 10:07:49 imac /System/Library/CoreServices/CCacheServer.app/Contents/MacOS/CCacheServer[202]: No valid tickets, timing out
Tue 4 10:14:53 imac mdworker[242]: multibyte IDs are unsupported.
Tue 4 10:17:05 imac backupd[233]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
Tue 4 10:17:05 imac mdworker[243]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
Tue 4 10:22:00 imac com.apple.backupd[233]: SystemFlippers: didn't consume all data for vers ID 1 (pBase = 0x10377e518, p = 0x10377e556, pEnd = 0x10377e557)
Tue 4 10:22:01 imac com.apple.backupd[233]: SystemFlippers: didn't consume all data for vers ID 1 (pBase = 0x10393e518, p = 0x10393e556, pEnd = 0x10393e557)
Tue 4 10:30:38 imac mdworker[242]: Corrupt JPEG data: 1 extraneous bytes before marker 0xd9
Tue 4 10:30:38 imac mdworker[242]: JPEG datastream contains no image
Tue 4 10:30:39 imac mdworker[242]: Corrupt JPEG data: 1 extraneous bytes before marker 0xd9
Tue 4 10:30:39 imac mdworker[242]: JPEG datastream contains no image
Tue 4 10:32:10 imac mdworker32[452]: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
Tue 4 10:38:16 imac mdworker[243]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
Tue 4 10:38:16 imac mdworker[243]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
=============================================================================== ==============================
Waiting for a solution....
Bye
JacRb

See the problem and its solution:
https://discussions.apple.com/message/21491140#21491140

Working in adobe illustrator - computer crashed - will not soft boot or reset PRAM - should i reinstall from CD snow leopard 10.6.3? I have an extra hard drive in my MAC with time machine on it set to do auto back ups. How do i recover ?

working in adobe illustrator - computer crashed - will not soft boot or reset PRAM - should i reinstall from CD snow leopard 10.6.3? I have an extra hard drive in my MAC with time machine on it set to do auto back ups. How do i recover ?

Well first you have to figure out what is wrong with the machine and solve that problem first.
Your post is very vague on what occured, and there are many types of "crashes" it really depends upon what see on the screen and what the hardware does, we can't see it to tell you, so you have to tell us.
I suggest you run through these user tips and provide more information about your hardware.
Disconnect the TimeMachine drive for now
..Step by Step to fix your Mac
Help us to help you on these forums
Create a data recovery/undelete external boot drive
If this is going way over your head, there are local PC/Mac techs that will assist you for a fee, Apple only does hardware repairs and is advised to use them if you discover it is, especially if under warranty/AppleCare.
Hard drive and RAM upgrades can be handled yourself or by a outside tech in many older models of Mac, but don't expect Apple to cover the new parts.
Install/upgrade RAM or storage drive in Mac's

FCP X Crash. Restored with Time Machine, but Timeline still empty.

Hi!
I just started with FCP X (Trial Version).
After 2 days of hard work I had a crash (spinning wheel, forced closing).
The Timeline is empty now.
I restored the folders "Final Cut Projects" & "Final Cut Events" completely with Time Machine, but no matter how far I go back, the timeline remains empty.
(event and imported media are visible, though)
Does FCP X save project data anyplace else on my mac ???
Thank you in advance ...

Thanks for responding.
So under the partition tab, I should reformat to one partition, reinstall Leopard, and see what happens from there? Selectively restore applications, music, pictures to my system once it's reinstalled and properly updated? Anything else I may need to do or restore?
Why not reformat under the erase tab, zero out the disk, and reinstall? Any difference?
Just a little worried and unsure is all. If it's a hardware thing, I can accept that and take it in to be serviced. But, if it is a software issue, I don't want to do any irreparable harm during the erase-and-reinstall process. Just want to make sure I get it right.
Message was edited by: Immolate

Indesign CS3 Crashes Randomly on Windows x64, Dual Monitor Setup

My coworker and I just had our computers upgraded Windows XP 64-bt on the following computer setup:
Intel Core i7 920 2.66Ghz CPU
8GB DDR3 RAM
Gigabyte GA-EX58 Intel X58 Motherboard
1TB Seagate ES.2 7200rpm 32MB Cache SATAII Hard Drive
We're running CS3. Indesign keeps crashing on her machine, randomly from what we can tell. It runs fine on my machine.
We are running Indesign in compatibility mode for Windows XP on both machings (the crashing was much worse before we turned it on).
The only difference between my computer and the workstation where Indesign CS3 crashes is she has a dual monitor setup.
Any thoughts on what might be causing it?

Thanks for the heads up.We're actually kinda banking on Windows 7 to be a bit more stable and switch to that, but it's a long few months when your program crashes every few minutes.
I just realized that we don't have the latest update (5.0.4) on her machine, we've downloaded it and are hoping that will help to at least reduce the crashing...

Video Problems with Time Machine

I have a Mac Mini G5 with 1 GB RAM and 23" Cinema HD display. At highest resolution, Time Machine has problem with displays. The graphic is distorted and constantly flickering.
When I drop the resolution from Millions color to Thousands color, the graphic display fine and Time Machine works fine.
What is causing this display issue? Is it the onboard video card? How do I permanently fix this problem so that I can take full advantage of my Mini?
Thanks,
Simon

Power Mac G5,PowerPC G5, 2.3 GHz, Memory: 4.5 GB, Geforce 6600 video, 30 inch Cinema display and having same issue with Time Machine video flickering and jumping about. "Fixed" by changing to thousands of colors on display but this is not an acceptable solution. Strange thing is that it has worked/looked ok for a little while. Help anyone?
Additionally, InDesign CS2 does NOT work with Leopard on my machine. Crashes when save as or export is used.

External Drive with Time Machine, booting from external drive with utilitie

I'm using Time Machine now with
a LaCie 1TB external hard drive.
Everything works fine.
But, I've been wondering:
Can I place a program like TechTool
on the external drive (that Time Machine uses)
and boot from that external drive.
I would like to be able to do that,
because diagnostics and repair programs
only works properly and fully when they run from
external drives. Anything on the internal drive can be repaired
and examine. Impossible to do if Techtool is on the same
drive that's been examined.
Any thoughts as to what I should do?
Thanks
iMac, Leopard, Time Machine, Lacie Quadra 1TB drive.
P.S. Stupid question: If my computer crashes, and I reboot from Time Machine
(from the external drive) how does the computer know which backup to take ?!?
Isn't there many versions of the OS on the Time Machine backup taken at different times?

pitou wrote:
P.S. Stupid question: If my computer crashes, and I reboot from Time Machine
(from the external drive) how does the computer know which backup to take ?!?
Isn't there many versions of the OS on the Time Machine backup taken at different times?
As V.K. says, you can't boot from TM backups.
But you can restore your entire system from any one of them, per the procedure in #14 of the Frequently Asked Questions *User Tip,* also at the top of this forum.
You can also selectively restore from them, while running normally. See #15 in the FAQ Tip.
You might want to review these:
Time Machine Tutorial
Time Machine 101
How to back up and restore your files
Time Machine Features
Apple - Support - Mac OSX v10.5 Leopard Time Machine
and perhaps browse the rest of the FAQ Tip.

Indesign CS3 Crash No autorecovery or with Time Machine

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