InDesign CS3 problems with selecting links

I have a Mac user on OS 10.4.11 using InDesign CS3 5.0.4.
They have one particular file that whenever they select a link from the links panel and then move the mouse to the bottom of the panel to select either 'relink' or 'go to link' the selected link becomes unhighlighted so those two buttons don't work. A similar problem is that if they select one link from the links panel and then try to scroll, it will keep jumping back to that selected link but then it will be unhighlighted.
There does not seam to be any other problems like this in any other application and I have tried different mice and keyboard to rule out a faulty key making InDesign think that something is being held down while selecting.
I hope someone can help me resolve this.
Thank you in advance.

First thing to try is replacing preferences. this link is for CS4, but the procedures haven't changed.
Adobe InDesign CS4 * Setting preferences

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Our mail ID: [email protected]
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Krzysztof Szymaniak wrote:
Thanks for all replies.
Below is server's tnsnames.ora
CT =
(DESCRIPTION =
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(SERVICE_NAME = XE)
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Rgds
Krzysztof
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