InDesign CS3- some documents cause hang on open

I have one designer that I support, whose InDesign has suddenly started freezing upon opening *some* documents. We can:
Create a new blank document on her computer/account
Open some other documents successfully
Open the problem documents with another computer
Open the problem documents with another account on same computer
To fix, I've
Reinstalled the 5.02 updater
Removed the ~/Library/Preferences/Adobe InDesign/Version 5.0 folder
Deleted Adobefnt[xx].lst files
Rebooted.
She's having problems this afternoon with files that were fine this morning. Since another account on the same machine doesn't have the same behavior, it must be something hiding in her home directory.... but what?
When it hangs, I can watch one of each of the 4 cores (it's a Mac Pro with 5 gigs RAM) take turns spiking to 100%. There's always one at full usage, and never 2.
Any help appreciated- deadlines and clients await.

I'll answer my own question- hope it benefits someone someday.
Delete ~/Library/Preferences/com.adobe.mediabrowser.plist .

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