InDesign CS4 Crashes at Startup Windows 7
I just moved to a new computer at work (Windows 7) and installed CS4 Design Standard. All programs (PhotoShop, Illustrator and Acrobat) except InDesign will open and work fine. InDesign crashes when the startup panel shows "Starting up Service Registry..."
When I login with my local administrator user profile (no server access) InDesign opens with no errors however anytime I try to open it using my main user profile (also an administrator profile but without access to our server) InDesign crashes at "Starting up Service Registry" and will not open.
I am nearly ready to pull my hair out. Your help is appreciated.
I have just learned that Adobe DOES NOT provide support for CS4 without payment! Adobe, you received payment when I bought the software. Now you want more? I could understand if I were on a relic (CS3 or heaven forbid CS2) but 1 version back and no support!? Well, thank you VERY much Adobe.
Working for a small non-profit that cannot afford to upgrade each time a new version comes out we expect support! What does it say about your customer service and your confidence in your software that you don't support the previous version?!?
I try to be an understanding person, but I cannot understand this.
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Indesign CS4 crashes at startup
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Thanks for any help you can offer:
Problem signature:
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Exception Code: c0000005
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OS Version: 6.1.7601.2.1.0.256.48
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Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txtI even contacted support and they couldnt help me. There was nothing in the forums, and everything is now for CS6 or CC versions.
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Its the update, so I am guessing that something went wrong with an automatic update, because I installed it and it is working again!
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InDesign CS6 Crashes at startup
InDesign is crashing at startup with the following error message:
Problem signature:
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Fault Module Name: SUPPORT FOR JAVASCRIPT.RPLN
Fault Module Version: 8.0.0.370
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Exception Offset: 00020334
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Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
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Locale ID: 1033
Additional Information 1: 0a9e
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Soundbooth CS4 Crash on Startup w/ Log
Hello,
One of our editors has been experiencing a problem with Soundbooth CS4 crashing upon startup. It will not even reach the SB loader screen, but instead immediately prompts an error and crashes. Does anyone know what might be causing this? I have attached the error log below for further info. Thank you so much in advance!
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Process: Adobe Soundbooth CS4 [408]
Path: /Applications/Adobe Soundbooth CS4/Adobe Soundbooth CS4.app/Contents/MacOS/Adobe Soundbooth CS4
Identifier: com.adobe.Soundbooth
Version: 20090213.0786 (2.0.1)
Code Type: X86 (Native)
Parent Process: launchd [185]
Date/Time: 2011-03-01 08:47:25.893 -0800
OS Version: Mac OS X 10.6.6 (10J567)
Report Version: 6
Interval Since Last Report: 471178 sec
Crashes Since Last Report: 6
Per-App Crashes Since Last Report: 3
Anonymous UUID: 3BC16786-FDFB-4602-B3D3-043FB5AF148B
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x90a6f176 __kill + 10
1 libSystem.B.dylib 0x90a6f168 kill$UNIX2003 + 32
2 libSystem.B.dylib 0x90b0189d raise + 26
3 libSystem.B.dylib 0x90b179bc abort + 93
4 libstdc++.6.dylib 0x9326afda __gnu_cxx::__verbose_terminate_handler() + 433
5 libstdc++.6.dylib 0x9326917a __cxxabiv1::__terminate(void (*)()) + 10
6 libstdc++.6.dylib 0x932691ba __cxxabiv1::__unexpected(void (*)()) + 0
7 libstdc++.6.dylib 0x932692b8 __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
8 dvacore 0x002a25ea dvacore::config::ErrorManager::Get() + 130
9 dvacore 0x002a267a dvacore::config::ThrowError(dvacore::config::ErrorLevel, char const*, unsigned int, int, bool, dvacore::config::ReplacementValue const&, dvacore::config::ReplacementValue const&, dvacore::config::ReplacementValue const&, dvacore::config::ReplacementValue const&) + 16
10 ...e.Frameworks.ASL.Foundation 0x005cc565 ASL::DirectoryRegistry::RegisterDirectory(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 523
11 com.adobe.frontend.framework 0x070c6489 (anonymous namespace)::RegisterDirectories(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue>&) + 433
12 com.adobe.frontend.framework 0x070c7a86 AudMacMain(int, char**) + 354
13 com.adobe.Soundbooth 0x00004684 main + 202
14 com.adobe.Soundbooth 0x00003ece _start + 216
15 com.adobe.Soundbooth 0x00003df5 start + 41
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x90a34982 kevent + 10
1 libSystem.B.dylib 0x90a3509c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x90a34559 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x90a342fe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x90a33d81 _pthread_wqthread + 390
5 libSystem.B.dylib 0x90a33bc6 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x90b1796b ecx: 0xbffff36c edx: 0x90a6f176
edi: 0xa00ceb30 esi: 0x08a12a3c ebp: 0xbffff388 esp: 0xbffff36c
ss: 0x00000023 efl: 0x00000282 eip: 0x90a6f176 cs: 0x0000000b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x07c00034
Binary Images:
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0x16000 - 0x1affc +com.adobe.AdobeCrashReporter 2.5 (3.0.20080806) /Applications/Adobe Soundbooth CS4/Adobe Soundbooth CS4.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0x20000 - 0x3cfd7 +com.adobe.LogTransport 1.0 (1.0) /Applications/Adobe Soundbooth CS4/Adobe Soundbooth CS4.app/Contents/Frameworks/LogTransport.framework/Versions/A/LogTransport
0x47000 - 0x12fccb +iZBase ??? (???) <773F066F-8FBE-4947-BA51-D3A1BC62D2E1> /Applications/Adobe Soundbooth CS4/Adobe Soundbooth CS4.app/Contents/Frameworks/iZBase.framework/Versions/A/iZBase
0x1ac000 - 0x210e48 +iZDSPBase ??? (???) <C1575F2E-CE46-43AD-8F48-D15B7097F082> /Applications/Adobe Soundbooth CS4/Adobe Soundbooth CS4.app/Contents/Frameworks/iZDSPBase.framework/Versions/A/iZDSPBase
0x229000 - 0x267bf6 +iZotope_Radius ??? (???) <0FAB94C5-143F-4F64-ACDF-FECB40637544> /Applications/Adobe Soundbooth CS4/Adobe Soundbooth CS4.app/Contents/Frameworks/iZotope_Radius.framework/Versions/A/iZotope_Radius
0x282000 - 0x40fff0 +dvacore ??? (???) <1DF4D31A-4A49-44E6-89DA-51F720748B2B> /Applications/Adobe Soundbooth CS4/Adobe Soundbooth CS4.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
0x5bf000 - 0x5c0fff +PRM ??? (???) <B215D227-F5B2-4ECA-BE97-F9F76ED22EA5> /Applications/Adobe Soundbooth CS4/Adobe Soundbooth CS4.app/Contents/Frameworks/PRM.framework/Versions/A/PRM
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0x6f9000 - 0x70cfff +ASLMessaging ??? (???) <4827763C-CDA6-40C2-AE3C-D44D96099CA6> /Applications/Adobe Soundbooth CS4/Adobe Soundbooth CS4.app/Contents/Frameworks/ASLMessaging.framework/Versions/A/ASLMessaging
0x72b000 - 0x73bfff +ASLUnitTesting ??? (???) <53E5330F-86C2-4222-9D0B-FC6638B0555F> /Applications/Adobe Soundbooth CS4/Adobe Soundbooth CS4.app/Contents/Frameworks/ASLUnitTesting.framework/Versions/A/ASLUnitTesting
0x75b000 - 0x829fef +AdobeExtendScript 3.7.0 (compatibility 3.7.0) /Applications/Adobe Soundbooth CS4/Adobe Soundbooth CS4.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScript
0x8a0000 - 0x942fd7 +AdobeScCore 3.7.0 (compatibility 3.7.0) /Applications/Adobe Soundbooth CS4/Adobe Soundbooth CS4.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x99e000 - 0xa48fc7 +com.adobe.AUDFoundation.framework 1.0 (1.0) <DCBA9330-FBCD-4935-9F29-204754D953C8> /Applications/Adobe Soundbooth CS4/Adobe Soundbooth CS4.app/Contents/Frameworks/AppFoundation.framework/Versions/A/AppFoundation
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0x11bc000 - 0x1269fef +dvaworkspace ??? (???) <ED1AFF72-0998-45EC-9132-8E17AF36590D> /Applications/Adobe Soundbooth CS4/Adobe Soundbooth CS4.app/Contents/Frameworks/dvaworkspace.framework/Versions/A/dvaworkspace
0x1348000 - 0x13ebfef +com.adobe.exo.framework 1.0 (1.0) <94E81429-FF8A-462B-A988-C83B75170A3F> /Applications/Adobe Soundbooth CS4/Adobe Soundbooth CS4.app/Contents/Frameworks/exo.framework/Versions/A/exo
0x14ef000 - 0x14f0fff +com.adobe.MediaCore.Frameworks.Memory 1.0 (1.0) <F2E31220-00A6-4E95-BF73-CCE131C83339> /Applications/Adobe Soundbooth CS4/Adobe Soundbooth CS4.app/Contents/Frameworks/Memory.framework/Versions/A/Memory
0x14f7000 - 0x14fafff +com.adobe.processcoordinationsupport.framework 1.0 (1.0) <D3238FC3-35B3-4EDF-9DFF-0215E096DAB2> /Applications/Adobe Soundbooth CS4/Adobe Soundbooth CS4.app/Contents/Frameworks/processcoordinationsupport.framework/Versions/A/processcoordinationsupport
0x1501000 - 0x1523ffe +com.adobe.processcoordinationclient.framework 1.0 (1.0) <F80514A1-4EF2-413A-A39D-3DD5985FFD82> /Applications/Adobe Soundbooth CS4/Adobe Soundbooth CS4.app/Contents/Frameworks/processcoordinationclient.framework/Versions/A/processcoordinationclient
0x1559000 - 0x157efe7 +com.adobe.MediaFoundation ??? (1.0) <EA80DB45-2212-417F-8D14-1984401DD386> /Applications/Adobe Soundbooth CS4/Adobe Soundbooth CS4.app/Contents/Frameworks/MediaFoundation.framework/Versions/A/MediaFoundation
0x15ae000 - 0x161efef +com.adobe.MediaCore.Frameworks.AudioRenderer ??? (1.0) <7880482D-146B-44EB-B0E5-C09324315091> /Applications/Adobe Soundbooth CS4/Adobe Soundbooth CS4.app/Contents/Frameworks/AudioRenderer.framework/Versions/A/AudioRenderer
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0x3135000 - 0x3209ff3 +com.adobe.MediaCore.Frameworks.ImageRenderer ??? (1.0) <ACF82954-BBE7-4A37-A0B1-C62717508CEB> /Applications/Adobe Soundbooth CS4/Adobe Soundbooth CS4.app/Contents/Frameworks/ImageRenderer.framework/Versions/A/ImageRenderer
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0x4217000 - 0x4231fff +AdobeBIB ??? (???) /Applications/Adobe Soundbooth CS4/Adobe Soundbooth CS4.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x423c000 - 0x4311fdd +FileInfo ??? (???) <72E78CD5-408E-477E-AA47-2571017DC2F9> /Applications/Adobe Soundbooth CS4/Adobe Soundbooth CS4.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
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0x94baa000 - 0x94bedff7 libGLU.dylib ??? (???) <BB66EDB2-D5FE-61C9-21BE-747F9862819C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x94bee000 - 0x94beeff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x94ce2000 - 0x94d0aff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <769EF4B2-C1AD-73D5-AAAD-1564DAEA77AF> /usr/lib/libxslt.1.dylib
0x94d0b000 - 0x94d0cff7 com.apple.audio.units.AudioUnit 1.6.5 (1.6.5) <BE4C2495-B758-AD22-DCC0-56A6791E948E> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x95c60000 - 0x95c6cff7 libkxld.dylib ??? (???) <9D8378E0-1C58-EED8-EA00-F4515B8BE7A3> /usr/lib/system/libkxld.dylib
0x95eae000 - 0x95eb2ff7 IOSurface ??? (???) <235E7E3D-B6E5-0AAA-C41A-7AC1F54A7EBF> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x95eea000 - 0x95f47ff7 com.apple.framework.IOKit 2.0 (???) <A769737F-E0D6-FB06-29B4-915CF4F43420> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x96279000 - 0x9629dff7 libJPEG.dylib ??? (???) <E064CF03-8CC2-C83E-C951-D46610834D1C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x96329000 - 0x963e2fe7 libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <52438E77-55D1-C231-1936-76F1369518E4> /usr/lib/libsqlite3.dylib
0x963e3000 - 0x963e9fe7 com.apple.CommerceCore 1.0 (6) <41C2A87D-93D8-56C1-9292-0400699F23C1> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCore.framework/Versions/A/CommerceCore
0x966a3000 - 0x966f0feb com.apple.DirectoryService.PasswordServerFramework 6.0 (6.0) <8B819445-BDC3-74BD-4A7B-D650E511F0BF> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordServer
0x966f1000 - 0x96820fe3 com.apple.audio.toolbox.AudioToolbox 1.6.5 (1.6.5) <0A0F68E5-4806-DB51-764B-D97554B801AD> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
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0x969d6000 - 0x96cf6ff3 com.apple.CoreServices.CarbonCore 861.23 (861.23) <96534EF7-C22E-0C01-C56F-FF7047E41224> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x96cf7000 - 0x96dc1fef com.apple.CoreServices.OSServices 357 (357) <F66F783A-9B51-953F-CAC9-509E1F550B4B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x96e08000 - 0x96e08ff7 com.apple.vecLib 3.6 (vecLib 3.6) <FF4DC8B6-0AB0-DEE8-ADA8-7B57645A1F36> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x96e38000 - 0x96e41ff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x96e42000 - 0x96edafe7 edu.mit.Kerberos 6.5.10 (6.5.10) <DC19F49B-184E-FD0F-13F8-3A31924A3B66> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x96f19000 - 0x96f3afe7 com.apple.opencl 12.3 (12.3) <DEA600BF-4F54-66B5-DB2F-DC57FD518543> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x97190000 - 0x9719affb com.apple.speech.recognition.framework 3.11.1 (3.11.1) <7486003F-8FDB-BD6C-CB34-DE45315BD82C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x9719b000 - 0x971d8ff7 com.apple.SystemConfiguration 1.10.5 (1.10.2) <362DF639-6E5F-9371-9B99-81C581A8EE41> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x971d9000 - 0x971d9ff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <3891A689-4F38-FACD-38B2-4BF937DE30CF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x971da000 - 0x971daff7 com.apple.Carbon 150 (152) <734BDB59-8B13-54FA-0653-AA8623DF9846> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x9774b000 - 0x97752ff3 com.apple.print.framework.Print 6.1 (237.1) <F5AAE53D-5530-9004-A9E3-2C1690C5328E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
0x97753000 - 0x97784ff7 libGLImage.dylib ??? (???) <E3EC8E92-4DDD-E7B8-3D38-C5A5160A4930> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x9778f000 - 0x9779dfe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <33C1B260-ED05-945D-FC33-EF56EC791E2E> /usr/lib/libz.1.dylib
0x97880000 - 0x97c96ff7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <C4FB303A-DB4D-F9E8-181C-129585E59603> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x97ecc000 - 0x97fa9ff7 com.apple.vImage 4.0 (4.0) <64597E4B-F144-DBB3-F428-0EC3D9A1219E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
0x97fb7000 - 0x97fb8ff7 com.apple.TrustEvaluationAgent 1.1 (1) <2D970A9B-77E8-EDC0-BEC6-7580D78B2843> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
0x97ffc000 - 0x97fffffb com.apple.help 1.3.1 (41) <67F1F424-3983-7A2A-EC21-867BE838E90B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
0x98000000 - 0x98002ff7 com.apple.securityhi 4.0 (36638) <C7DA80C1-DCFD-C321-08DA-5E6946CA66E0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x98044000 - 0x9804efe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x98089000 - 0x9809efff com.apple.ImageCapture 6.0.1 (6.0.1) <E7ED2AC1-834C-A44E-531E-EC05F0496DBF> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x982a7000 - 0x982abff7 libGFXShared.dylib ??? (???) <9E14BE2F-C863-40E9-41A6-1BE9045663A0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x982b7000 - 0x98361fe7 com.apple.CFNetwork 454.11.5 (454.11.5) <DD575760-7A29-111D-5A69-EAFD3410F74D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x98362000 - 0x983dcfff com.apple.audio.CoreAudio 3.2.6 (3.2.6) <A02CEAE9-943A-CBE2-2350-4631C1E7B0A7> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x98e37000 - 0x98e47ff7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib
0x98ed6000 - 0x98ed6ff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <ABF97DA4-3BDF-6FFD-6239-B023CA1F7974> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x98ed7000 - 0x98f0aff7 com.apple.AE 496.4 (496.4) <C73D124C-C722-41D8-3465-4CE0D0BA9307> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x98f0b000 - 0x98fb3ffb com.apple.QD 3.36 (???) <FA2785A4-BB69-DCB4-3BA3-7C89A82CAB41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x9912a000 - 0x9912cff7 libRadiance.dylib ??? (???) <68BF4654-B74A-C843-759F-7FC62385F251> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x9916f000 - 0x9918ffe7 libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <BF7FF2F6-5FD3-D78F-77BC-9E2CB2A5E309> /usr/lib/libresolv.9.dylib
0x9920a000 - 0x999f9557 com.apple.CoreGraphics 1.545.0 (???) <1AB39678-00D5-FB88-3B41-93D78348E0DE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x999fa000 - 0x999faff7 com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x999fb000 - 0x999ffff7 libGIF.dylib ??? (???) <FA466D54-68CF-D1AB-47A0-4134C8B1B6FD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x99a00000 - 0x99a92fe7 com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0xb0000000 - 0xb0006ff8 com.apple.carbonframeworktemplate 1.3 (1.3.11) /Applications/Adobe Soundbooth CS4/Adobe Soundbooth CS4.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <4FFBF71A-D603-3C64-2BC6-BFBFFFD562F0> /usr/lib/libSystem.B.dylib
Model: MacPro5,1, BootROM MP51.007F.B03, 8 processors, Quad-Core Intel Xeon, 2.4 GHz, 10 GB, SMC 1.39f11
Graphics: ATI Radeon HD 5770, ATI Radeon HD 5770, PCIe, 1024 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.10.131.36.1)
Bluetooth: Version 2.3.8f7, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet 1, Ethernet, en0
Network Service: Ethernet 2, Ethernet, en1
Network Service: AirPort, AirPort, en2
PCI Card: Apple 2 Port 4Gbps Fibre Channel Card, sppci_fibrechannel, Slot-4
PCI Card: Apple 2 Port 4Gbps Fibre Channel Card, sppci_fibrechannel, Slot-4
PCI Card: ATI Radeon HD 5770, Display, Slot-1
Serial ATA Device: HL-DT-ST DVD-RW GH61N
Serial ATA Device: WDC WD1001FALS-41Y6A0, 931.51 GB
Fibre Channel Device: SCSI Target Device @ 0
Fibre Channel Device: SCSI Target Device @ 1
Fibre Channel Device: SCSI Target Device @ 2
Fibre Channel Device: SCSI Target Device @ 3
Fibre Channel Device: SCSI Target Device @ 4
Fibre Channel Device: SCSI Target Device @ 5
Fibre Channel Device: SCSI Target Device @ 6
Fibre Channel Device: SCSI Target Device @ 7
Fibre Channel Device: SCSI Target Device @ 8
Fibre Channel Device: SCSI Target Device @ 9
Fibre Channel Device: SCSI Target Device @ 10
Fibre Channel Device: SCSI Target Device @ 11
Fibre Channel Device: SCSI Target Device @ 0
Fibre Channel Device: SCSI Target Device @ 1
Fibre Channel Device: SCSI Target Device @ 2
Fibre Channel Device: SCSI Target Device @ 3
Fibre Channel Device: SCSI Target Device @ 4
Fibre Channel Device: SCSI Target Device @ 5
Fibre Channel Device: SCSI Target Device @ 6
Fibre Channel Device: SCSI Target Device @ 7
Fibre Channel Device: SCSI Target Device @ 8
Fibre Channel Device: SCSI Target Device @ 9
Fibre Channel Device: SCSI Target Device @ 10
Fibre Channel Device: SCSI Target Device @ 11
USB Device: Hub, 0x0424 (SMSC), 0x2512, 0xfa200000
USB Device: Hub, 0x0424 (SMSC), 0x2602, 0xfa210000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfa214000
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0xfa214300
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfa214200
USB Device: PTK-640, 0x056a (WACOM Co., Ltd.), 0x00b9, 0xfa213000
USB Device: Flash Card Reader, 0x0424 (SMSC), 0x2228, 0xfa211000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x5a100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x5a110000
FireWire Device: built-in_hub, Up to 800 Mb/sec
FireWire Device: Rev2, Drobo, Up to 800 Mb/secLooks like this has happened before....http://adobe.hosted.jivesoftware.com/message/2926145
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Indesign CS4 Crashing with one doc only
My Indesign CS4 crashes with only one document (my most valuable document, of course). It does not crash with other small docs.
The exact problem occurs on two Intel Macs (Mac Pro 6gb of Ram and MacBook Pro with 2gb of Ram): The doc opens for about 5 seconds then the ball starts spinning and I need to force quit.
I did change fonts for the document a few days before the problem began, so if anyone has suggestions how to diagnose corrupt fonts, please let me know.
If anyone has suggestions on how to recover my document, please guess away.
Many Thanks.I finally was able to recover a backup copy that was 2 days old. I am happy with this as I thought I was having to go back 2 weeks.
I recovered it by continuously opening and force quitting every backup I had over and over, then attempting a save-as.
One thing I noticed is that Indesign automatically opens up previously opened documents even if it crashed. This creates a loop that was tricky to work around as Indesign would even with a good doc opened. It would open the corrupt doc at the same time causing a crash.
My lesson is to rename the document backup every day (not use the same name), and back up on a secondary drive. Thus, if this happens again the worst thing that will happen is that I lose only 1 days of work. -
InDesign CS4 crashes generating a TOC
I have read about other users problems with TOC's, but none of their solutions seems to be any help. My InDesign CS4 crashes either when I try to generate the TOC or when I select a specific paragraph style setting up the TOC. Unlike the users of later versions I get no message when the program crashes - it just happens.
I am working on a book with 40 files (chapters) and inserting index codes and generating index is no problem. I have 12 GB RAM. Please help me.
LeifNow I have performed your suggestions. I split one of the three documents in half and tried to open another document in the book - and the program crashed. I continued to spilt the halves, but since either half still caused a crash, i suspected that neither the text nor the pictures were the problem. I selected one of the halves and removed all text, all pictures, all master objects, but even if I now worked with two blank pages, the program still crashed!!
Then I studied the panels and removed all unused object formats, paragraph formats, character formats etc. At last I noticed that the index panel still contained a reference - even if all text (and with that also all index references (entries)) was removed.
Trying to open this reference to see what it contained, the program crashed even if I had only the document in question open!! I removed the index reference - and the program did not crash any more!!!
When I removed this particular reference in the two other documents, the document did not crash any more!!! And of course I removed it from all documents and now I can open all my 45 documents in the book without problems.
I suppose that the reason why this index reference caused the problem was that it contained slashes. The referred text was
Badeværelse/værksted/mørkekammer
which means Bathroom/workshop/darkroom, but in fact the meaning is important.
The conclusion is: InDesign cannot handle slashes in index references which conclusion I hope you will distribute to any user with problems.
Thank you for supplying me with tools to solve my problem. -
Premiere pro CS4 crashes at startup
Hi,
My Premiere pro CS4 crashes upon startup every time i run it.
My system:
Vista Business 64bit
Intel Duo Core 2 2.6ghz
4gb ddr2 ram
NVidia GeForce 9600M GT
I have tried running the program as an administrator, removing all plugins, and reinstalling.
I've attached my crash repport, can anyone please help.
- MJI tried the QT thing with no joy and I was using the 7.5.5 build.
I've already listed my system, but here it is again: Asus Maximus Extreme, intel q6600, 4gigs DDR3 1600mhz, 8800 gtx oc, 3x750gigs.
Deficient? Hardly since my 2.2 duelcore, 3gigs ddr2 geforce 8600m gt laptop ran it fine.
As to hardware Premiere pro CS4 is the only program my rig has an issue with After Effects CS4 ect works fine as does Premiere pro 2, but thats useless as I use AVCHD files.
I'm not sure what you mean by assets (my rig doesn't have any savings )
Project/Sequence settings I don't have any because I've just installed cs4 on this system.
Operator Error? Click on an icon Premiere pro CS4 loads without the welcome box it just bings when you try to use it. Can't see how it could be me, but I'd love to admit it was if i could get it working. -
InDesign CS6 crashes at startup after windows 7 update
InDesign crashes at startup after windows 7 update: Faulting module path: C:\Windows\system32\MSVCR100.dll (Microsoft Visual C runtime and update KB2538243 and KB2565063)
Reinstalling did not help
Also Adobe Encore CS6 seems to be affectedI looked at the recovery files in:
C:\Users\MyName\AppData\Local\Adobe\InDesign\Version 8.0\en_US\Caches\InDesign
I deleted all the files and Indesign started up fine. feeling good I closed Indesign and restarted.
Indesign Crashed again.
Deleted all files again and reloaded.
I went to "Edit:Preferences:File Handling:Document Recovery Data" to:
G:\Adobe\Indesign\Cache\Recovery
Interestingly, the Indesign application recovery files still reside in the user directory above. But the document recovery data moves to the G drive above.
There is no clear reason why Indesign quit loading today. It worked fine since initial installation last year. But separating the document recovery data from the application recovery data seems to fix the problem for now. -
Adobe CS4 (64bit) Potoshop, InDesign, Premiere crashes on startup
I am in need of some major help. I have a user who only on his profile Adobe Potoshop, InDesign, and Premiere crash on startup. I've tried most of the basic trouble shooting but still not working. Any Ideas?
Computer Specs:
HP z400 Workstation
Intel Xeon W3520 2.66 8MB/1066
6GB of RAM
ATI FirePro V5700 512MB GraphicsI was going to suggest resetting application preferences, but with multiple applications crashing, perhaps the problem is with the system...
First, I think I'd look to see if there are any updated display drivers available for the user's system, from the web site of the maker of the display adapter (video card).
You can try to see if disabling OpenGL support in Photoshop restores operation: Edit - Preferences - Performance, uncheck [ ] Use OpenGL Drawing.
If you do want to try to reset Photoshop preferences back to defaults, which is known to correct a lot of problems, have the user do this:
1. Press and hold Control - Shift - Alt immediately after starting Photoshop from its shortcut or menu item.
2. When the prompt "Do you want to set preferences back to defaults" comes up, confirm.
Best of luck.
-Noel -
InDesign CS4 Crashes on Restore of window
Hello all,
System Details:
DELL Latitude D430
Windows XP Pro SP3
Adobe InDesign CS4 - Version 6.0.5
I am trying to help a colleague of mine. He is using InDesign CS4. When he looks at another window and then navigates back to the ID window the window is not displayed, only an outline of a box. The only way to close the application is through the Task Manager and the possibility of saving is near to impossible!
We have run all updates on the program and recreated the prefernce files.
Please can anyone assist?
Thanks!Hi, Thanks for getting back to me.
Currently there are no open programs other than IE and ID.
However on the taskbar this is whats running...
TREND Micro office Scan (AV)
Winzip Client
VNC remote
DELL Wireless Client
Google Desktop
Thanks
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