Indesign CS4 Crashes When Importing Another Indesign CS4 File

Help! Every time I try to import an Indesign file into another Indesign file, my Indesign crashes. Also happens when I try to open an existing Indesign file that has files already imported into it. This is a problem because I have existing files I need to work on that I cannot open now!
I'm running CS4 on a new iMac running Lion 10.7.3. Everything is updated and current. My problem started when I transferred all my files via firewire from my previous iMac running 10.6. However, another iMac in the office running exactly the same thing is NOT having this same problem. So it's definitely something with my Mac, but I can't figure out what.
I have tried restoring the Indesign preferences by holding down all the Control, Shift, Option & Command keys. I have also re-installed Indesign CS4 from the original CD.
Ideas? Thanks!

In case anyone comes across this problem, I think I've found a solution. Seems that Extensis Suitcase Fusion 2 was causing the problem. Extensis says Fusion 2 is not compatible with Lion. However, when I upgraded to Suitcase Fusion 3, I was still have the problem, though not as often. After contacting Extensis again, they told me:
This is a known issue with Suitcase Fusion 3. I can tell you a workaround and I have passed your information onto the developers so you're notified about a fix.
Here's the workaround:  You need to uncheck activate fonts in embedded objects in your Suitcase Fusion 3 InDesign preferences.  Here's how you do that:
1)      Open InDesign by itself (no documents)
2)      Go to the “Type” menu
3)      Go down to “Suitcase Fusion 3” (it should show up at the bottom of the Type menu)
4)      Choose “Suitcase Fusion 3 Auto-Activation Preferences…”
5)      Uncheck Activate fonts in embedded objects
6)      Load your document.
Hope that helps someone!

Similar Messages

  • Indesign CS4 crashes when importing ai or pdf

    When importing native AI files or pdfs ID crashes. EPS files import fine. These are just logo files with no fonts.
    Any ideas? We cannot open any of our stationery as they keep crashing!

    I have just opened another doc, 48pp manual, the same thing happens. The first three pages do not have .ai files placed on them, the fourth does. As soon as I scroll to the fourth page it quits unexpectedly. If I remove these files it will not crash until I get to the next page with the same file type.
    I downloaded a demo of CS5 and this is fine, so is this a bug or have all illustrator file become corrupt all of a sudden??
    Anyone have a work around?

  • InDesign CS3 crashes when importing multiple files.

    I've got a new box that's been running pretty solid for several weeks now. It's Win 7 with 8 gigs. Just last night it starts crashing when I'm importing multiple files. Doesn't matter if it's JPGs, TIFFs, or PDFs.
    I can import all the same files one by one using the place command.
    Importing multiples using the place command or dragging & dropping crashes.
    It's not a case of placing a PDF using the bleed box and no bleed box is set. And that usually doesn't crash InDesign, just fails to import.
    I deleted the preferences file to no avail.
    CS 5.5 has no problems. No, I can't just use 5.5. I'm the only person with it and really only use it for converting files for customers that don't have the common sense to send a PDF. Other people in the shop have to be able to open these same files.
    Any ideas? This is already a pain since one of my main jobs is ganging business cards 72 up on a sheet.
    Thanks,
    Mike

    Only difference between with and without the plugin is the Faulting process id, Faulting application start time, and Report Id...
    Faulting application name: InDesign.exe, version: 5.0.0.458, time stamp: 0x45f900b6
    Faulting module name: APPFRAMEWORK.RPLN, version: 5.0.0.458, time stamp: 0x45f903d0
    Exception code: 0xc0000005
    Fault offset: 0x0001b8b0
    Faulting process id: 0x2ac
    Faulting application start time: 0x01cd4b1c9256c068
    Faulting application path: C:\Program Files (x86)\AdobeCS3\Adobe InDesign CS3\InDesign.exe
    Faulting module path: C:\Program Files (x86)\AdobeCS3\Adobe InDesign CS3\Required\APPFRAMEWORK.RPLN
    Report Id: ec708910-b70f-11e1-ad4c-e840f209298e
    There's also a .net crash but not with every instance of the InDesign crash.
    Application: InDesign.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: exception code c0000005, exception address 0AD6B8B0
    Stack:

  • CS4 crashes when trying to open/save files

    when i try to open or save a file, cs4 crashes i cant figure out what to do!! plz help me. thanx

    Might be a long shot but perhaps worth trying -- check the display driver.  I've encountered occasional crashes only on File > Open.   Crash occurs when PS is reading and opening the selected file.  Then when next I open PS CS4 after the crash I get a message "Photoshop has encountered a problem with the display driver, and has temporarily disabled GPU enhancements."
    But this is on an older system that does not have GPU, and GPU enhancements were never enabled in preferences.  Should I try to enable GPU enhancements, the mouseover in Preferences > Performance for GPU settings properly reports that graphics hardware acceleration is unavailable.  When I go to this same Preferences > Performance panel on the first PS launch after the crash, it reports that Photoshop has disabled GPU.
    This is on XP SP3 system, version4 11.0.1.  I do not know if this would be related to the OP's reported problem.  I do have a drwtsn32.log and dump if it would be of use.

  • Soundbooth CS4 crashing when i try to load file or change audio settings or...

    If I try to:
    a) create a new empty audio file
    b) open an existing file
    c) open audio hardware settings
    SB CS4 crashes. I've just migrated to a new 2011 17" MBP and this knda sucks.
    any ideas before i just uninstall/reinistall?
    jamie

    Apps crashing
    See:
    iOS: An app you installed unexpectedly quits, stops responding, or won’t open
    Contact the developer/go to their support site if only one app.
    Restore from backup. See:
    iOS: How to back up
    Restore to factory settings/new iPod

  • PPro CS4 crashes when importing After Effects comp

    I am using Premiere Pro CS4 on Mac, when i try to import an after effects comp that uses the zaxwerks "flag" plugin, premier crashes...why?

    Does this happen only when you use the plug-in, or for all comps?

  • InDesign CC crashes when importing XML document

    First off thank you for looking and in advance for any help offered.  To the issue:
    I have an employee that is seeing consistent crashes on In design CC when trying to import one of our XML documents.  The XML file is around 150KB so not very big.  The actual indesign document and any graphics that might go into it are located on a server that is on our network.  The employee is working remotely.
    How best to go about troubleshooting this issue?

    Older scripts may not work directly in CC, but many ought to if placed into subfolders for their versions in your scripts folder, such as "Version 8.0 Scripts" without quotes, but case sensitive, for scripts that run in CS6.
    And no, it's not just you having trouble with CC.
    Have you seen this: Crash | Launch, selecting Type tool ?

  • InDesign CS3 crashes when importing

    I'm using Windows, and this is a new problem that's recently arisen. When I try to import content (pdf, primarily), I get a pop-up window that says "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available" (a solution never is available, big surprise). There's no option but to close InDesign. Any suggestions?

    Troubleshooting 101: Replace, or "trash" your InDesign preferences

  • CS4 Crashes when importing models

    I've made a 3D scene in 3DS Max and I'm trying to import a model to a 3D layer, however when I do this Photoshop crashes everytime.
    I must close it and reopen it and try again, each time failed.
    All my graphics drivers are up to date.
    I've managed to do it before in the past, however I cannot do it anymore
    Any suggestions please guys?
    Vista Business 32-bit
    8800GTS 640mb
    2GB RAM

    What do the models contain? Are they properly converted to polygons before saving? Do you use any extended options when saving to the 3DS format to retain specific info from MAX? Quite possible that you are using a non-standard shader somewhere or have added a comment to an item that will end up as an "opaque" chunk in the exported file and crashes PS.
    Mylenium

  • Premiere Pro CS4 Crashes When Importing HD Clips

    I've used Camtasia forever but recently decided to "upgrade" to Premiere Pro when I got my new Macbook.  Not being familiar with Premiere at all, I thought I would play with it with a few short clips.  I have HD footage of my martial arts class which I shot with my Canon Vixia HG20 and copied it to my Macbook.  However, when I imported a few clips into Premiere Pro and try to play it, it hangs.  It will play one or two clips and then it stops responding after that.
    All in all, it's only about 2 minutes of footage that I've put into Premiere Pro.  I have no problems putting the clips into the Timeline but when I try to preview the clips (either in the source monitor or the program monitor windows), Premiere Pro gives me the little rainbow pinwheel and 20 minutes later, it's still spinning around.  I bought a 500Gb external hard drive to use as the scratch disk because I thought maybe it was a space issue having everything on my Macbook but I still get the pinwheel.  My only solution is to force quit the program.
    I have a 2.4GHz Intel Core 2 Duo Macbook Pro on OS X (10.5.6) with 4GB of memory, GeForce 8600M graphics card, and 200GB hard drive.  I've read about a of of the crashes on here but didn't really see anything similar to my situation.  Any ideas?  I spent a lot on Premiere Pro and am not willing to give up on it  quite yet.
    Please and thank you!

    17 Mbps is still at the high end, but IMHO they should ultimately work.
    Very often with AVCHD, you have to play a clip until it freezes, then wait.  If you monitor CPU usage during the waiting time, you'll see that it is quite active.  The process using the CPU is the ImporterProcessServer, which has to do some kind of magical stuff to the AVCHD clips in order for them to play and scrub in Pr.  Once the IPS is done, you should be able to scrub and play the clip just fine.
    Usually you only have to do this once per clip, but sometimes more.  Sometimes the work that the IPS does carries over between Pr sessions, and sometimes it doesn't.
    Smaller frame sizes and lower bit rates in AVCHD video helps make the editing experience in Pr much better.
    My hope is that the upcoming 4.1 update will address some of these AVCHD issues.
    -Jeff

  • Premiere CS4 crash when import

    Hi.
    I'm having trouble with premiere. I start it and when i import file, it imports, and then strarts workin and freezes.. I'm using Mac Leopard 10.5.6, QuadCore q6600, 4gbRAM, 620GB sata2 hdd, gef9400gt..
    It's quite annoying i cant edit my jobs, could someone help me?
    thx

    Don't think that the machine specs did attach, or not that I could see.
    Since you're on a Mac, I'd *guess* that you're working with .MOV files. Please furnish all the details fo those files. The CODEC's contained within the .MOV wrapper are necessary. Also, can you tell us where the files came from? This might yield a clue, about them. Did you Capture from a tape-based camera, via PrPro, or other?
    The more detail that you can furnish, the better. Some of your problem might be Mac-specific, but some might not. For the Mac-specifc stuff, you'll need a Mac user to help. For the rest, maybe some of the PC folk can assist you.
    Good luck,
    Hunt
    [Edit] Harm's comment in the other thread on having one HDD is a good one, regardless of Mac, or PC.

  • Indesign CC crashes when importing an image

    It also seems clunky and slow. Scripts have stopped working. And the it takes several clicks to select type.
    Preferences have been rebuilt. Fonts have been disinfected.
    Is it me?
    Like you, I am under pressure to deliver work.
    What is the best thing to do?
    Thanks
    Carlo

    Older scripts may not work directly in CC, but many ought to if placed into subfolders for their versions in your scripts folder, such as "Version 8.0 Scripts" without quotes, but case sensitive, for scripts that run in CS6.
    And no, it's not just you having trouble with CC.
    Have you seen this: Crash | Launch, selecting Type tool ?

  • PS CS4 crashes when trying to open PNG files

    I am using a freshly installed CS4 on a freshly installed Mac OS 10.6.3. No extra filters, nothing.
    Now: whenever I export a PNG file from Illustrator via "Save for Web" and then try to open it in PS, the app crashes (endless beachball delight).
    The same happened with a GIF file from AI. Only JPEG files work. Is this a recurrent problem and, if yes, why?
    When I do the same at home with CS3, everything is fine.

    Meanwhile, I get a spinning beachball in any CS4 app whenever trying
    to open or save files, so I suspect a network issue (I'm on a large network).
    To your question: I'm trying to open a file in PS which I created in AI. This is quite common practice. Open, paste, place or whatever. It's all the same result.
    I already did the basic system maintenance. I don't think trashing prefs will be of any use as the same problem now also occurs in Fireworks and AI.
    Update: I localized the problem to either the network or the external Firewire drive I use for Time Machine. It's from the infamous LaCie brand and has already caused trouble with the finder.
    2nd update: When the network and the drive are disconnected, all open and save problems go away *but* the one with opening PNGs in PS when they were created in AI.

  • Lightroom 3.2 crashes when importing another catelog

    Further to upgrading to Wnindows 3.2 I cannot import from another
    catelog created via LR 3.2 for Mac.  I get two crash notices and then LR closes and fails to import.  On occassion is locks importing keywords.  This is most annoying.
    The catelog has 94k of images over 10 Drives that include mapped drives on a WS2003 server.
    I have optimised the catelog, remove LR 2 and repaired the existing installation of 3.2 but still the issue persists!
    Can someone shed any light on this.
    Charles
    Error report -
    AppName: lightroom.exe AppVer: 3.2.0.10 ModName: ntdll.dll
    ModVer: 5.1.2600.5755 Offset: 000449cf

    If it really failed in ntdll.dll it might be a system issue.  Make sure you disable all real-time anti-virus processes, and make sure your Windows system is up-to-date.
    Otherwise, it will be hard to know what is going on. If it persists, open a support ticket with Adobe. Take a look in the event viewer to make sure you have all the details of the crash.

  • HELP! Premiere CS5 crashes when importing Nikon D300 avi

    Just purchesed CS5. It crashes when importing Nikon D300 avi files (which is why I upgraded from CS4 in the first place.

    vista 64 (home premium)
    8 GB RAM
    Intel quad core CPU 2.66 ghz
    array of 720 drives (800gb free)
    nvidia 9800 dual monitors
    mainconcept codec
    workes fine for CS4
    system crashes instantly when I select a nikon file to import.

Maybe you are looking for