InDesign CS4 crashes when selecting New Color Swatch

Any idea why InDesign would be crashing when I select New Color Swatch? I can Load Color Swatches or choose from the swatched in the menu, but if I try to add a new color it crashes no matter what type of document I am working on.

This is the sort of error, if happening in all files, that is usually fixed if you Replace Your Preferences

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Indesign CS4 Crashes When Printing to PDF

Hi all,
I've been having an issue lately with InDesign CS4 crashing every time I print to PDF. I've never had the issue before, but now it seems to happen constantly. I am running Windows 7, and when I print to PDF, my dialog box gets to "DOWNLOADING PROCSET" and then it just freezes and goes unresponsive. If I end InDesign through Task Manager, and reopen to try and print again, the same issue happens. If I completely restart my computer, reopen InDesign, and then print, it will work fine, for a while. This is happening with multiple documents. I am trying to avoid reinstalling, but may have to try that next.
When InDesign gets in its freezing spree, I've quit and reopened InDesign, then printed to a Postcript and Distilled with no issues, but the PDF printing still does not work.
Any ideas?

Hi
New to this forum, but I too have had a problem with printing a PDF from InDesing. what I have found is when my dialog box gets to "DOWNLOADING PROCSET" and it just freezes, whats actually happening is the 'SAVE AS' dialogue box has appeared, but is not the active window. When I ALT+TAB through my open applications, in Windows 7 it changes your screen to 'preview' the programs you flick through, and I find it there, attached to outlook, or the internet. Upon further investigation, it appears to attach itself to which ever program I click, after the initial "DOWNLOADING PROCSET" freezing.
So now when I PDF from InDesign and it freezes at this point, I click the Desktop icon (in windows 7 its the rectangle in the bottom right corner) and it seems to 'place' the 'SAVE AS' dialogue box here, where I can actually select it and click SAVE.
Hope this helps?
Mike

Adobe Indesign CS4 Crashing When Printing To HP OfficeJet Pro 8500

Adobe Indesign in crashing when I select print. The only printer I have is the OfficeJet Pro 8500 (A909g) I am running the latest version of OS. (OS 10.10.1) I have uninstalled Indesign and reinstalled it from my disc. There is no update to the version I loaded. (There are newer versions of Indesign and Creative Suite) I reset the printers in system preferences. I have checked Software Update to make sure I have the latest driver. I am running Indesign on my other computer using OS 10.10.1 so I doubt that is an issue. Other Adobe software prints fine. All other programs that I have print fine as far as I can tell. I have run diagnostic software without success.

Hi,
Adobe might be a better resource to check a such, as any other application work as expected as you mention.
by checking its system requirements, it seems as CS4 is incompatible with Yosemite and that may explain a such:
http://helpx.adobe.com/indesign/system-requirements.html#main_InDesign_CS4_system_requirements
As I can see only InDesign CC (2014) is compatible with Yosemite.
I would suggest trying InDesign's support communities below, there are more expertize users for a such:
https://forums.adobe.com/community/indesign
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

InDesign CC crashes when selecting text

Hello folks!
I have a serious issue here on my Windows 7 64bit notebook:
InDesign CC (and also CS6 before) keep crashing when selecting text.
I was still on CS6 when this failure appeared first. The strange thing is, it happens not always. When InDesign is opened new it will not crash instantly (most times). After some selecting random text a few times InDesign will crash with the well known "InDesign doesn't work anymore" message. There seems no pattern while selecting text (like special characters, certain fonts, whatever).
Tried to use CC – no luck! still crashing.
After some research in the forum I read, that this is very rare issue only occuring if there are more than 1 Windows accounts with both InDesign running. Indeed I made new account shortly before the first time this happened.
But sadly even after I completely wiped the second account, all my InDesigns (CS5, CS6, CC), all prefs, and also all fonts (as recommend in a thread with people havong trouble with just the type-tool itself) and all registry thingies the problem remains. Why?
Please help, it really kills the productivity.
Thanks in advance for everything!

Well, wonky extension seems like a good idea, but can be withdrawed because I haven't installed one.
The font issue is also equally probable. As already mentioned: The interesting aspect here is, that both InDesign CS6 and CC will crash. It happened the first time when Windows decided to blue screen and f*** up my account (I wasn't able to log in anymore, I had to made a new one). I once read in another thread that there is a problem occuring when having multiple Windows accounts with InDesign running. Re-installing InDesign didn't help. Font problem after all?
I have installed at the moment:
MainType
NexusFont
Typograf
and some small others, like: dp4 Font Viewer or FontViewOk

• INDD crash when select "all unused swatches"

Hello -
I think all is in the topic title…
My InDesign® CS5 (7.0.4) crash when I select "all unused swatches" (from swatches palette).
This happens in opened document, but also in a new empty document.
• I delete (an rebuild) the préférences of the software.
• I repaired the authorizations of the Mac
Does someone know why?
Thank you, have a nice day…
- Dimitri
[link removed by moderator]

Hello Peter -
Thank you for your answer.
But I didn't trash manually the prefs. files.
I did it via the keyboard keys combination (when InDesign® is launched).
So is there another trick?
Thank you, have a nice day…
- Dimitri

Indesign CS4 Crashes When Importing Another Indesign CS4 File

Help! Every time I try to import an Indesign file into another Indesign file, my Indesign crashes. Also happens when I try to open an existing Indesign file that has files already imported into it. This is a problem because I have existing files I need to work on that I cannot open now!
I'm running CS4 on a new iMac running Lion 10.7.3. Everything is updated and current. My problem started when I transferred all my files via firewire from my previous iMac running 10.6. However, another iMac in the office running exactly the same thing is NOT having this same problem. So it's definitely something with my Mac, but I can't figure out what.
I have tried restoring the Indesign preferences by holding down all the Control, Shift, Option & Command keys. I have also re-installed Indesign CS4 from the original CD.
Ideas? Thanks!

In case anyone comes across this problem, I think I've found a solution. Seems that Extensis Suitcase Fusion 2 was causing the problem. Extensis says Fusion 2 is not compatible with Lion. However, when I upgraded to Suitcase Fusion 3, I was still have the problem, though not as often. After contacting Extensis again, they told me:
This is a known issue with Suitcase Fusion 3. I can tell you a workaround and I have passed your information onto the developers so you're notified about a fix.
Here's the workaround: You need to uncheck activate fonts in embedded objects in your Suitcase Fusion 3 InDesign preferences. Here's how you do that:
1)      Open InDesign by itself (no documents)
2)      Go to the “Type” menu
3)      Go down to “Suitcase Fusion 3” (it should show up at the bottom of the Type menu)
4)      Choose “Suitcase Fusion 3 Auto-Activation Preferences…”
5)      Uncheck Activate fonts in embedded objects
6)      Load your document.
Hope that helps someone!

InDesign CS4 crash when printing .."macromedia" apparent culprit..

(Sorry if this has found its way to the wrong advice Forum: I can't seem to find a way to the appropriate InDesign CS4 "Community" to post it in!)
My Mac version of InDesign CS4 version 6.0.6 has begun crashing when attempting to print.
The Crash Log shows the particular crashed thread to always include the line:
com.macromedia.Flash Player.authplaylib 0x1c5ac2dd ExternalPlayer_Initialize + 1864739
..which is repeated a further twice, with various similar numbers just before and after "ExternalPlayer_Initialize".
I assume that this is a problem with InDesign calling "macromedia.Flash Player" instead of Adobe Flash Player, but I have no idea where or how to modify the phrase "macromedia.Flash Player" to encourage the program to run correctly.
NOTE ALSO: That the program was installed on a Mac which had been lost, and was subsequently found and returned, but in the meantime we'd bought a replacement Mac. InDesign was then UNinstalled from the originally-lost Mac, and a full previous backup of that Mac was then restored onto the new Mac so that it was a complete copy of the original (..thus abiding by usage restrictions..)
After the program was restored onto the new Mac it longer Prints.
Any help or suggestions, please?

Thanks for your quick reply!
I'll hunt for pastebin.com and put a copy of the crash log there, and will reply here when I've done that.
Meanwhile, regarding restoring, it was the entire Mac contents which were restored, not just the Applications folder (..this was a new Mac which was being "cloned" from the previous backup..) so all the attendant files, hidden here and there, would also have been restored back to their appropriate places as well!
I'll go and place a crash log at pastebin.com now. Many thanks!

Indesign CS4 crashes when exporting to pdf

Everytime I try to save as/export to pdf, Indesign just crashes. Instead I have to print to the pdf printer, then rename the saved file (untitled.indd.pdf --> untitled.pdf). Does anyone know what the issue might be/how to fix it? Thanks!

Could be a lot of things. Can you export anything to PDF or is it just one document? If you can't export anything try trashing your preferences, and try exporting a new document. If it's just one document make a copy of it, then delete half the pages, try again, and so on to narrow it down to a page or object that is causing the crash.

Crashed when selecting 'New Project' while existing one still on screen

I started the program, selected 'Video Editor', then 'Existing Project', which presented 2 existing projects and 'Open'. I tried 2 different methods - first selected one of the existing projects, then after apparently crashing the software, chose 'Open' and selected a project. In either case, the first project loads... but then if I select 'File/New Project', the 'Add media' display opens skewed to/cut off on the left, and the software hangs with a Win8 'program not responding'. MUST I save the existing project before selecting New, or is it just profoundly molasses-in-ice slow, or has it really crashed? Getting hugely frustrated! (I even uninstalled/reinstalled thinking it had twisted itself in knots after successive perpetual downloading of 'menu title' episodes).

mynameiswrb
If you have a project open and want to start a new one, you go to File Menu/New/Project.
At that point, you are forced to make a saving decision Yes or No for the project that you are in?
If you say Yes, note the name of the project. The old project is saved for use at another time. And, you can now open a new project.
If you say No, there are two possiblities
a. the complete project is gone if it has never been saved/closed before.
or
b. if your project was one that was saved/closed before, you opened it to edit some more, and are now closing it with a "No" for the save, you will lose all the edits that you made while the project was open in this session, but the project will still be saved with the work that you completed before this session that you are saying No save to.
Please think about the above.
Please do not hesitate to let me know if you need clarification on anything that I have written. I will rewrite if necessary if I did not make my explanation clear enough.
Looking forward to your progress.
Thanks.
ATR

Indesign CS4 crashing when opening excel

I am running Windows XP and when I have a document open in Indesign CS4 and I try to open an Excel 2007 document Indesign freezes up and becomes unresponsive. I have tried resetting the preferences, increasing the amount of virtual memory and the issue still persists.
Any help would be appreciated.

What are your system specs? Particularly RAM, you need at least 2GB to start multitasking with Indesign.... And do you have spare space on your hard drive?

Indesign CS4 crashing when updating links

When I open a CS3 file in CS4, and choose to update links when opening the file, Indesign stops working when it tries to update the links. I am not able to cancel the request, I can only shut down the program in the windows task manager.
Anyone knows a way to fix this problem?

As a last resort, when I run into the weird problems, I go through a process of elimination to find the offender.
As example, I would delete half the images and try the update. if it works, I know the problem was in one of the images I deleted. If it doesnt, I'd delete the other half and try again. I keep cutting the number of images I remove in half till I'm down to whatever it was causing the problem. The I save it as a newfile type and re-import/place.
Kind of a pain in the tookas, but it works when I'm really stumped.
HTH
-Ted

InDesign CS4 crashes when packaging

Hi,
I'm using InDesign CS4 with 10.5.8 Mac OSX.
The document has been saved but i want to archive the current working version and repackage it under a different title.
Every time I try and package it the software crashes and ID has to use recovery software to reopen.
I'm guessing part of the file is corrupt, is there any way to find out which part?
Thanks.

Start by trying to package without the fonts or without the links. Then divide the doc in half and see if either half will package. Keep dividing the half that won't until you isolate a page.
Have you tried cleaning the documetn by exporting to .inx? see Remove minor corruption by exporting

InDesign CS5 crashes when saving new empty document.

It also crashes when printing, saving, resaving or exporting existing files. Many are converted files from Quark Xpress using Q2ID. Never had any problems until the past few weeks. Help!
I have renamed preference files and uninstalled and reinstalled five times. Still does it.

Best practice is to always export converted files to .idml immediately after the conversion, then open that and save as a new .indd. See Remove minor corruption by exporting

Indesign CS4 Crashing when preforming a "FIND"

Running InDesign CS4 (6.0.5) on System 10.6.3
I have a document that's 215 pages. I have to do searches in this document constantly. I can not preform a FIND because InDesign keeps crashing whenever I preform this task. I've RESAVED the file, trashed my preferences, any ideas? Please help!
Thanks

Try removing InDesign's caches. Look for a folder InDesign/Version 6.0/en_US/Cashes and delete the (circa) seven files there. Depending on your locale you may have something different for en_US. (You could zip whatever files are there if you're nervous about simply deleting those files, but I've done that a few times without running into problems.)
Peter

InDesign CS4 crashes when placing Word document

Hi,
I'm having a real problem placing a Word document into InDesign CS4. It crashes every time! I have found that if I disable the "import inline graphics" it successfully places the document. but enabling that option crashes InDesign.
I've tried saving as RTF, and even doing a simple copy-paste but the result is the same: InDesign crashes.
If you have an idea please let me know!
Thanks,
Ariel

Yes sir! The Word file that crashes CS4 is placed successfully in CS2. The saying "If it ain't broke don't fix it" comes to mind!
The only disadvantage is that each chapter is a separate file and in CS2 these need to be placed separately, whereas in CS4 (if it worked ;-)) they could all be placed in one go.
Thanks Jongware,
Ariel

InDesign CS4 crashes when selecting New Color Swatch

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