InDesign CS4 install problems on a MAC....HELP!!

I have ALL versions of InDesign from 1. through to CS5 except for ID CS4. My client wants me to utilize this for a major project we are doing, so there won't be any problem with up/down saving etc. I am using a Macbook Pro and I have a licensed version of CS4 and for whatever reason I can not get it to load. I tried this more than a year ago before CS5 came out....couldn't even get the trial version to work. I have deleted ALL CS3 and CS5 applications and done an Adobe clean suite sweep. Still it takes the registration number and then after spending all the time to upload it says "license is expired". I've never even heard of a license expiring and would wonder, but this is their multi-license copy that several people are using AND it has said that with any copy I've tried to upload. I tried it with the internet off, of course restarting before each time to have a clean trash bin and fresh start. I've tried every way I can think of and it has cost me a whole day of work! I even crossed my fingers and rubbed my lucky penny....no luck at all! There must be something in there that's keeping it from being able to load. OH, did I tell you I even set up another user and tried it that way?
I'm out of options and would appreciate and advice and help.

Peter:
I have tried and tried to post on the forums again. Signed in with 2 different names (don't ask!) and still can't get a new topic button. Here is my issue:
I have a large scale file (several) that I'm working with. It is 60" x 210". The file made in ID is fine, but I am having a hard time making a proofing PDF. Tried Distilling, directly from the app (export), and making them into eps and opening them in Acrobat to create a 4 page file. All ways cropped the files.
Do you by chance have a tip??? Please?!!
And I figured out my loading of the application problem. It was so strange and many steps:
1. Install software
2. If you get a "licesnse expired" notice the...
3. Change the date on your computer to Dec. 20, 2008 (it's stated differently in the Adobe info, but the phone support stated this date).
4. Launch the app or any of the CS apps if you've loaded more.
5. Go to HELP> Deactivate>Erase my serial number.
6. Close the program.
7. Open each application.
7. Change the date back to today's date on your computer.
8. The products should all launch correctly!

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Hi, Accidentally somebody screw up Photoshop CS4 and InDesign CS4 Master edition on a MAC computer in the school. The install discs did not start to run therefore I can't reinstall the 2 missing programs. I want to install the softwares, therefore I down

Hi, Accidentally somebody screw up Photoshop CS4 and InDesign CS4 Master edition on a MAC computer in the school. The install discs did not start to run therefore I can't reinstall the 2 missing programs. I want to install the softwares, therefore I download those from here. The downloaded program refuse to accept the serial number which was given to the school when they purchased the Master Collection CS4 MLP A00. Thank you for your help, in advance.

Hi Jeff,
Thank you. I am a little bit busy at work, sorry for the delayed reply. I tried to solve the problem, but it still exists. The 3rd of the Adobe disk is damaged someway. I tried to run on my mac at home and it has a failure. So I think we have no other choice that to download the full pack of master collection. I had a discussion with the IT expert and he figured out that company does not exist any more from where they purchased the Adobe Master Collection for Mac and PC. So If you would be kind to help me, what kind of information ID or any kind of document would be needed to identify the purchaser institute (us). I don't think any of us has an account at the Adobe. I will try to figur out. I desperately need to replace Photoshop and InDesign as without them it's really harsh to teach the kids fot the graphic design.
Sincerely yours.
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Adobe InDesign CS4 opening problem

Hi,
I have problem of opening Adobe InDesign CS4.
At the following images you can see the error messages that comes one after the other.
I really need your help......
Thank you so much in advance,
A

No....
but thank you ssoooo much for your effort.
Now it is just crashing without the error massages
and the error report is
AppName: indesign.exe AppVer: 6.0.4.578 ModName: cooltype.dll
ModVer: 5.6.5.1744 Offset: 0002f52f

Silly me... CS4 install problem thinks it is already installed.

Hi All,
I am a bit silly, I dragged the CS4 demo to trash then read the instructions that said not to do that! But now I cannot install the full suite as it thinks that InDesign (CS4) is already installed, but it definitely is not.
I tried running the install for other apps which was ok and then ran uninstaller like you are supposed to but no luck, still wont install.
Is there another way to run the full uninstaller?
BTW it is only the ID that wont install, the other apps are ok...

There is a CS4 clean Script that should help:
http://www.adobe.com/support/contact/cs4clean.html

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4GB RAM
video NVIDIA GeForce 9800 GTX 512MB with latest drivers
CS4 and CS3

Having exactly the same here. 16 Gb of ram in an 8 core 64 bits Vista system. Absolutely no infections on my system. Having great troubles getting my work ouputted.
I'm making an overview with 50 cards with pictures in them and bevels on the edges, dropshadows. It might be heavy but it is a normal question from my client.
I don't care if transparency is difficult for Adobe to handle. They shouldn't make it public if it is not properly tested. I am now so far as to make the composition in photoshop ( if that works)
What I thought was the problem is that I originaly placed indesign files in frames. But there is a great script out there on www.automatication.com to convert that in editable object again. Works great so check that out. But this didn't solve my problem. The effects used in these items are the memory consummers and Adobe is not freeing the memory properly.
Advise to Adobe: check also to dropshadows feature because this is not scaling up or down with the rest of the effect.
I'm am writing a realtime 3D renderengine here, if CS5 is not working fine, I might digg in to this one as well, getting a bit tired of waiting for properly working software.
Jaap Clarenburg
[email protected]

Indesign CS4 installed in German but the GUI will be English

Hallo,
after you install indesign cs4 (german) on a windows XP pro SP3 machine as administrator and then logged in as a normal User, the Interface language then will be english.
Soloutions are
1. you will make the user as an administrator
2. run regedit and then give the key
hklm\software\adobe\indesign
all rights
Why didn´t write adobe such articles in the knowledgebase??
greetings Jürgen L.

or another solution:
in registry key - XP
[HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\InDesign\]
or Vista 64bit
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe\InDesign]
set
"User Interface Locale Setting"=dword:00000002
and you will get permanent English interface
- don't work with ID CS2 (in PL version)
- in CS3 this will cause resetting workspace layout
- work in CS4 and reset layout ;)
in CS4 IE - I think you can set ANY language for user interface - 5 is Chinese or something like that, 6 Italy, 10 Polish, 12 Magyar(?), etc. ;)
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www.adobescripts.com

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Thanks.

Indesign simply refuses to open. Icon bounces in the dock and then boom Problem report.
Upload the contents of the crash report to pastebin.com and paste a link here and we can give oyu some insight.
Also, you can open Terminal.app and run InDesign from there and see if it produces any diagnostics on the command line.
Just paste in: "/Applications/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/MacOS/Adobe InDesign CS4"
Note that you must include the quotes (which is unusual).

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hi
im on mac with leo installed.I'm trying to install particular 1.5 with cs4 but no luck so far.
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thx

There is only one installer.
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Hi Peter,
It's nice to know that the old software is still available! My copy is part of CS4, do you think that the individual program should work with the suite serial number and activation key?
To correct my previous post, the version that crashes on my computer is 6.0.6, and 6.0.5 seems ok but sometimes won't open files with error message 14 (file not compatible with ID)
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Hello!
I'm using ID CS4 on an iMac with 2,4 GHz Core 2 Duo, 4 GB RAM. I'm writing my thesis in InDesign, so I have basically one big textframe per chapter in which all the text goes. My problem is, that InDesign is getting really slow when I type text, also in the story editor. There is a delay of around 3 seconds between typing and the appearance of the word in the document. During this delay, the CPU usage raises to almost 100 percent. I circumvent this problem by writing in a plain text editor and C&P it into InDesign, but since I have to make corrections here and there, it really drives me nuts.
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Peter:
I have tried and tried to post on the forums again. Signed in with 2 different names (don't ask!) and still can't get a new topic button. Here is my issue:
I have a large scale file (several) that I'm working with. It is 60" x 210". The file made in ID is fine, but I am having a hard time making a proofing PDF. Tried Distilling, directly from the app (export), and making them into eps and opening them in Acrobat to create a 4 page file. All ways cropped the files.
Do you by chance have a tip??? Please?!!
And I figured out my loading of the application problem. It was so strange and many steps:
1. Install software
2. If you get a "licesnse expired" notice the...
3. Change the date on your computer to Dec. 20, 2008 (it's stated differently in the Adobe info, but the phone support stated this date).
4. Launch the app or any of the CS apps if you've loaded more.
5. Go to HELP> Deactivate>Erase my serial number.
6. Close the program.
7. Open each application.
7. Change the date back to today's date on your computer.
8. The products should all launch correctly!

InDesign CS4 install (new & upgrade) still freezes on new MacBook Pro.

Have a stupid question:
WHY HAS ADOBE NOT FIXED THIS ISSUE.....RATHER THAH CONTINUING TO ASK THE CUSTOMERS TO FIX IT?
The company's customer base is boiling over with customers who've paid for and received a NONWORKING product. A defective product. Period. If this were a prescription drug or a car, the govt would have ordered recalls by now.
Adobe's labrynthine, convoluted recommended "fixes" (delete and reinstall all your Adobe products....reinstall your system software .... go stand in the rain and burn incense to the gods .... whatever) is like Ford Motor telling the customer: "Yes, we admit that make and model has a major defect. But, hey, at least we feel bad about it. Try taking the car apart and rebuilding it. See if that works.)
Eeegads.
For the record: Only SOME of the people with the Install/Setup issue (installer freezes at about 90% while checking system profiler) have inadequate hardware. Most have adequate hardware. So spare us this "the customer is stooopid" defense. We're not stupid. We're angry.
I've read the bulletin boards. So has Adobe. We all know Adobe produced a seriously flawed installer; they know it, too. They know it because zillions of us of us HAVE SPENT HOURS ON THE PHONE WITH ADOBE STAFF, WHO CONFIRM THAT (A) OUR HARDWARE IS MORE THAN ADEQUATE AND (B) THEY HAVEN'T A CLUE TO DO. Other tearing the computer apart and rebuilding it, I mean.
This is one of the largest software makers in the world. They have enough programmers and engineers working in their corporate coffee shop to fix this thing. (1) produce a NEW installer that is not affected by whatever it is that is affecting the current one. (Am I genius or what?)
(2) distribute a two-part installer that first scans and fixes the obstacle -- and THEN installs the Adobe product.
(3) Hire a third-party vendor to figure this out for Adobe.
Adobe failure/refusal to do this -- more than eight months after being made aware of the problem -- is not one of this company's finer moments.
David Chartrand, journalist
Kansas City
www.davidchartrand.com
[email protected]

First. I sense you're on the verge of a full blown rant. Keep in mind that this is a user to user forum so please stay calm. Ranting at us won't help you. For that please contact Adobe directly.
While there are certainly people having issues, measuring those issues in a support forum is like going to a body shop and declaring that all cars crash into something.
Most users don't have any issue at all but there are certainly too many to call it acceptable. That said, the first thing to do is run the CS4 clean script:
http://www.adobe.com/support/contact/cs4clean.html
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Error:
Error 2
Language Pack (English)
Error:
Error 2
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Try the CS5 Cleaner Tool
http://www.adobe.com/support/contact/cs5clean.html
The page says it works for CS5, CS4 and CS3

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A few days later i remove the program from my computer..
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Is it the first time installation of the master collection on this machine or you uninstaaled and re-instaled it once before, and now when re-installing facing this problem.

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InDesign CS4 install problems on a MAC....HELP!!

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