InDesign CS4 to reinstall after a system crash. I have bought CS4 some years ago in order to update InDesign CS2. Of course, I have my S/N for CS4 but, during the reinstallation process, I have to give the S/N of InDesign CS2 wich is lost !

I'm unable to reinstall InDesign CS4 which was bought as an update of an old InDesign CS2. I have the serial number of CS4 but I have lost the S/N of CS2 which is required.
Thanks for help.
Y. Ravassard

Hi,
Thanks a lot for your answer. In fact, I’ve really registered CS2 in 2002 (october 14th). But I guess that, at this time, my email address was [email protected] <mailto:[email protected]> which is no more presently usable.
So, when the installation program of CS4 requires the S/N of CS2 (because my CS4 was an update of a preceding CS2, I’ve an answer (1037-0225-5711-8675-6584-4525) but this answer is not considered as correct by the program.
I guess this change of mail adress is the reason why I don’t find, on my personal file on Adobe, any information about Indesign CS4 (S/N : 1037-0005-3808-1893-0944-6511) nor PhotoShop CS5 (S/N : 1330-0000-7535-1483-5980-1567).
Thanks
Y. Ravassard
P.S.- My local time is GMT + 2 so don’t be afraid if my questions / answers are a little bit … delayed.

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