Indesign CS4 will not launch

I am running Windows 7 Ultimate 64 bit OS. I have some Master Suite CS4 apps loaded. I recently used Acrobat to convert an Indesign document into a pdf. Now I cannot open Indesign either from the start icon or by double clicking on a file name. When trying to start the app the "hourglass" cursor shows for a second or two then revers to the inert curser. Has any one else had this happen please and is ther a cure other than a re-install ?

langstone wrote:
I tried re-installing Indesgn but this did not allow Indesign to launch.
I have now Uninstalled Rapport and Indesign launcehes correctly.
I forget to mention I running Creative suite 4 design premium on a pc running windows 7 pro on Intel Q6600 on an Asus P5Q with 4GB ram and several Terabytes of disk space.
Mark
I don't run Rapport or Win7, but I suspect there must be way to turn off Rapport when you are not doing your banking so you can have it when you need it (Task manager, if nothing else).
Ken Grace has posted in a number of similar threads that Trusteer is aware of the issue and hopes to have it fixed in "a couple of weeks" (their words).

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This is the earlier thread http://forums.adobe.com/message/2621367#2621367
I think the onus is on Rapport to sort its software to prevent it interfering with other applications, and there is a post in that thread that indicates that Rapport is both aware of the problem and is working to overcome it.
I would hope that Adobe itself would have picked up this problem by at least monitoring this forum, but other than adding it to the knowledgebase for its technical support, which I don't expect is an overnight thing to do, I can't see what else it would be expected to do.
Perhaps if anyone from Adobe is monitoring this problem they could chime in here and let us know what the position is. I strongly suspect that Trusteer may have been the reason I couldn't get InDesign to run under Windows 7, and so I rolled the whole shooting match back to XP. I am planning to reinstall W7 with the knowledge that I may have to toggle Trusteer on and off to run InDesign, but it would be helpful to have some assurance from either party that a fix is on its way.
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<user_name> = Your User Name:
in XP:
Application Data Path:
C:\Documents and Settings \<user_name>\Local Settings\Application Data
Fireworks CS4 Preference Folder Path:
C:\Documents and Settings \<user_name>\Local Settings\Application Data\Adobe\Fireworks CS4
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Any suggestions before I strip down the whole HD and start from scratch?
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After two years Photoshop will not launch on my iMac! A dialogue box comes up with - ERROR: 150:30 - Contact Technical support!
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Indesign CS4 will not launch

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