InDesign CS5.5 and Acrobat X crashing OS X system when making large pdf

All of a sudden my mac has taken to crashing when I use ID CS5.5 to make a pdf. It seems to be mainly when making a larger pdfx1-a for repro. I've been doing this daily for months, no problem. Suddenly two days ago it became a problem. You send the pdf to export and a few seconds later, black screen followed by grey screen with the 'your mac has been restarted because of a problem' message. ID then takes ages to re-load.
Neither ID nor Acrobat have updated to cause this, as far as I know, and nothing changed in thr system at that time.
I've tried trashing ID's prefs and cache files, and trashing the Acrobat prefs as well, but it still happens.
I'm on 10.9.2, Mac Mini with fusion drive and 16GB RAM.
Anyone had this or got any ideas, please?
Thanks in advance for any ideas.

Hmm that's a good question.
It's lots of files, but now i think about it, they are all based on one original. I can't remember whether completely unrelated files have crashed the system, so I will test that. I think they have, because I was working on other stuff yesterday, but I will check it out.
Thanks for the reply.

Similar Messages

  • InDesign CS5.5 and Acrobat X crashing system when making large pdf

    All of a sudden my mac has taken to crashing when I use ID CS5.5 to make a pdf. It seems to be mainly when making a larger pdfx1-a for repro. I've been doing this daily for months, no problem. Suddenly two days ago it became a problem. You send the pdf to export and a few seconds later, black screen followed by grey screen with the 'your mac has been restarted because of a problem' message. ID then takes ages to re-load.
    Neither ID nor Acrobat have updated to cause this, as far as I know, and nothing changed in thr system at that time.
    I've tried trashing ID's prefs and cache files, and trashing the Acrobat prefs as well, but it still happens.
    I'm on 10.9.2, Mac Mini with fusion drive and 16GB RAM.
    Anyone had this or got any ideas, please?
    Thanks in advance for any ideas.

    Hi Linc
    Thanks for the reply.
    Kernel panic below - it's only Kernel panics that relate to this problem, no crash or hangs:
    Anonymous UUID:      
    Thu May  8 15:23:57 2014
    panic(cpu 4 caller 0xffffff8023adbe7e): Kernel trap at 0xffffff8023e07983, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0x0000000000000208, CR3: 0x0000000025fd0000, CR4: 0x00000000001606e0
    RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0xffffff7fa49bdc56, RDX: 0x0000000000000000
    RSP: 0xffffff81f3a13b00, RBP: 0xffffff81f3a13ba0, RSI: 0x0000000000000200, RDI: 0x0000000000000200
    R8:  0x0000000000000000, R9:  0x0000000000000008, R10: 0x0000000000000000, R11: 0xffffff8023e84d70
    R12: 0x0000000000000000, R13: 0xffffff81c37e6000, R14: 0x0000000000000000, R15: 0x0000000000000200
    RFL: 0x0000000000010246, RIP: 0xffffff8023e07983, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0x0000000000000208, Error code: 0x0000000000000000, Fault CPU: 0x4
    Backtrace (CPU 4), Frame : Return Address
    0xffffff81f3a13790 : 0xffffff8023a22fa9
    0xffffff81f3a13810 : 0xffffff8023adbe7e
    0xffffff81f3a139e0 : 0xffffff8023af3376
    0xffffff81f3a13a00 : 0xffffff8023e07983
    0xffffff81f3a13ba0 : 0xffffff7fa49ac726
    0xffffff81f3a13e40 : 0xffffff7fa49a40f1
    0xffffff81f3a13e80 : 0xffffff7fa49a209c
    0xffffff81f3a13eb0 : 0xffffff7fa49a3a05
    0xffffff81f3a13ef0 : 0xffffff7fa49a3ac6
    0xffffff81f3a13f00 : 0xffffff7fa461f2f5
    0xffffff81f3a13f40 : 0xffffff8023c2eb42
    0xffffff81f3a13fb0 : 0xffffff8023ad7047
          Kernel Extensions in backtrace:
             com.apple.iokit.IONetworkingFamily(3.2)[1EAD69CB-6AB4-387F-94C4-8FAAFF28354C]@0 xffffff7fa4612000->0xffffff7fa463efff
             com.apple.iokit.AppleBCM5701Ethernet(3.8.1b2)[026E632C-1CE6-32DA-AEB9-84B0974DE 286]@0xffffff7fa49a0000->0xffffff7fa49d7fff
                dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7fa4921000
                dependency: com.apple.driver.mDNSOffloadUserClient(1.0.1b5)[67E9FFEC-493E-3ECD-92CE-9D9DBB0 33500]@0xffffff7fa4992000
                dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7fa41b7000
                dependency: com.apple.iokit.IOEthernetAVBController(1.0.3b4)[4239FC00-988B-3188-AFE6-E61B5D E6C76C]@0xffffff7fa4999000
                dependency: com.apple.iokit.IONetworkingFamily(3.2)[1EAD69CB-6AB4-387F-94C4-8FAAFF28354C]@0 xffffff7fa4612000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    13C1021
    Kernel version:
    Darwin Kernel Version 13.1.0: Wed Apr  2 23:52:02 PDT 2014; root:xnu-2422.92.1~2/RELEASE_X86_64
    Kernel UUID: E9CF78E2-1E9F-3B6F-81A4-FEE6C6D0E4D5
    Kernel slide:     0x0000000023800000
    Kernel text base: 0xffffff8023a00000
    System model name: Macmini6,2 (Mac-F65AE981FFA204ED)
    System uptime in nanoseconds: 29964599659412
    last loaded kext at 18945579647: com.apple.filesystems.smbfs          2.0.1 (addr 0xffffff7fa4426000, size 335872)
    last unloaded kext at 363614081726: com.apple.driver.AppleFileSystemDriver          3.0.1 (addr 0xffffff7fa5849000, size 8192)
    loaded kexts:
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    com.sophos.kext.sav          9.0.53
    com.sophos.nke.swi          9.0.53
    com.logmein.driver.LogMeInSoundDriver          1.0.3
    com.cyberic.SmoothMouse          9
    com.apple.filesystems.smbfs          2.0.1
    com.apple.driver.AppleBluetoothMultitouch          80.14
    com.apple.iokit.IOBluetoothSerialManager          4.2.3f10
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AppleMikeyHIDDriver          124
    com.apple.driver.AGPM          100.14.15
    com.apple.driver.ApplePlatformEnabler          2.0.9d1
    com.apple.driver.X86PlatformShim          1.0.0
    com.apple.driver.AudioAUUC          1.60
    com.apple.driver.AppleMikeyDriver          2.6.0f1
    com.apple.driver.AppleHDA          2.6.0f1
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.driver.AppleLPC          1.7.0
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    com.apple.driver.AppleUpstreamUserClient          3.5.13
    com.apple.driver.AppleMCCSControl          1.1.12
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleHWAccess          1
    com.apple.driver.AppleThunderboltIP          1.1.2
    com.apple.driver.AppleIntelHD4000Graphics          8.2.4
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    com.apple.driver.AppleUSBODD          3.4.1
    com.apple.iokit.SCSITaskUserClient          3.6.6
    com.apple.driver.AppleIRController          325.7
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          35
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.5.1
    com.apple.driver.AppleUSBHub          666.4.0
    com.apple.driver.AppleSDXC          1.5.2
    com.apple.iokit.AppleBCM5701Ethernet          3.8.1b2
    com.apple.driver.AirPort.Brcm4331          700.20.22
    com.apple.driver.AppleFWOHCI          4.9.9
    com.apple.driver.AppleAHCIPort          3.0.0
    com.apple.driver.AppleUSBEHCI          660.4.0
    com.apple.driver.AppleUSBXHCI          670.4.0
    com.apple.driver.AppleACPIButtons          2.0
    com.apple.driver.AppleRTC          2.0
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          2.1
    com.apple.driver.AppleACPIEC          2.0
    com.apple.driver.AppleAPIC          1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
    com.apple.nke.applicationfirewall          153
    com.apple.security.quarantine          3
    com.apple.driver.AppleIntelCPUPowerManagement          216.0.0
    com.apple.driver.IOBluetoothHIDDriver          4.2.3f10
    com.apple.driver.AppleMultitouchDriver          245.13
    com.apple.iokit.IOSerialFamily          10.0.7
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.6
    com.apple.driver.DspFuncLib          2.6.0f1
    com.apple.vecLib.kext          1.0.0
    com.apple.iokit.IOAudioFamily          1.9.5fc2
    com.apple.kext.OSvKernDSPLib          1.14
    com.apple.driver.X86PlatformPlugin          1.0.0
    com.apple.iokit.IOBluetoothFamily          4.2.3f10
    com.apple.driver.AppleSMBusPCI          1.0.12d1
    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.3f10
    com.apple.driver.AppleSMBusController          1.0.11d1
    com.apple.driver.IOPlatformPluginFamily          5.7.0d10
    com.apple.driver.AppleHDAController          2.6.0f1
    com.apple.iokit.IOHDAFamily          2.6.0f1
    com.apple.driver.AppleSMC          3.1.8
    com.apple.iokit.IOFireWireIP          2.2.6
    com.apple.iokit.IOSurface          91
    com.apple.iokit.IONDRVSupport          2.4.1
    com.apple.iokit.IOAcceleratorFamily2          98.14
    com.apple.AppleGraphicsDeviceControl          3.4.35
    com.apple.iokit.IOGraphicsFamily          2.4.1
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.6
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOUSBMassStorageClass          3.6.0
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    com.apple.driver.AppleThunderboltDPInAdapter          3.1.7
    com.apple.driver.AppleThunderboltDPAdapterFamily          3.1.7
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.5
    com.apple.driver.AppleUSBMergeNub          650.4.0
    com.apple.iokit.IOUSBHIDDriver          660.4.0
    com.apple.driver.AppleUSBComposite          656.4.1
    com.apple.driver.CoreStorage          380
    com.apple.driver.AppleThunderboltNHI          2.0.1
    com.apple.iokit.IOThunderboltFamily          3.2.7
    com.apple.iokit.IOEthernetAVBController          1.0.3b4
    com.apple.driver.mDNSOffloadUserClient          1.0.1b5
    com.apple.iokit.IOUSBUserClient          660.4.2
    com.apple.iokit.IO80211Family          630.35
    com.apple.iokit.IONetworkingFamily          3.2
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IOAHCIFamily          2.6.5
    com.apple.iokit.IOUSBFamily          675.4.0
    com.apple.driver.AppleEFINVRAM          2.0
    com.apple.iokit.IOHIDFamily          2.0.0
    com.apple.driver.AppleEFIRuntime          2.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          278.11
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.AppleKeyStore          2
    com.apple.driver.DiskImages          371.1
    com.apple.iokit.IOStorageFamily          1.9
    com.apple.iokit.IOReportFamily          23
    com.apple.driver.AppleFDEKeyStore          28.30
    com.apple.driver.AppleACPIPlatform          2.0
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    com.apple.kec.corecrypto          1.0
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    Model: Macmini6,2, BootROM MM61.0106.B03, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.8f0
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    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x435438473353313630424D2E4D3136464544
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x435438473353313630424D2E4D3136464544
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    Serial ATA Device: APPLE HDD HTS541010A9E662, 1 TB
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    USB Device: Samsung M3 Portable
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    USB Device: BRCM20702 Hub
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    USB Device: USB2.0 Hub
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