InDesign CS5.5 Crash and lost Settings

hello community,
i'm using InDesign CS5.5 on my MacBook (OSX 10.8.5). Sometimes i open few files InDesign crash and i lost all my preferences.
Is this problem already known and is there a solution to?
regards Oliver

See the Troubleshooting tips on the front of the forum
Troubleshooting 101
Trash, Replace, Reset, or Restore the application Preferences
Clean corrupt files by exporting to .IDML or .INX

Similar Messages

  • InDesign CS5 is crashing and will not let me accomplish anything

    Although I haven’t done anything different from usual, in the last two weeks Indesign CS5 has been crashing. Now, since Friday it will not let me do any work at all. As soon as I start to work, this message pops up and the program closes:
    "Adobe InDesign CS5 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
    My operating system is Windows 7, 64-bit. So far my tech support has run spyware, malware, reinstalled, updated, but nothing works. Even my older files that were previously fine are crashing.
    I hope you can help me figure out how to solve this problem. I'm at a standstill.

    (sorry for the delay, I am still swamped.)
    I suspect an uninstall and reinstall is in order. Hopefully that is all that is required, but if not, you've got some sluething to do to find your problem. Windows 7 crash reporting is essentially non-existent in any helpful way, but I believe John has some thoughts on programs your IT department might be able to run to help diagnose what's going on.
    Wait, I do? I'm not 100% sure, but let's see. :-)
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    This part is kind of a red flag:
    Thanks Daniel. I've sent your response over to my network tech support since I don't seem to have access to that file. I'm not sure it's the answer because of this scenario: I can open an old file that has been fine, nothing else is open, but when I start to use it, it crashes. I've narrowed the crash down to working with images, I think.
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  • InDesign CS5.5 crashes as soon as I open document

    Hi All
    So when I open this particular document it crashes InDesign CS5.5 insantly. Could it just be the size of the file? I've never had it happen and I had the client send this file over twice now. I rather just find out what the heck it is. Below is the long and legnth error message that means nothing to me.
    thanks!
    Process:    
    Adobe InDesign CS5.5 [261]
    Path:       
    /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5
    Identifier: 
    com.adobe.InDesign
    Version:    
    7.5.2.318 (7520)
    Code Type:  
    X86 (Native)
    Parent Process:  launchd [120]
    Date/Time:  
    2012-01-25 17:05:38.339 -0500
    OS Version: 
    Mac OS X 10.7.2 (11C74)
    Report Version:  9
    Interval Since Last Report:     
    60121 sec
    Crashes Since Last Report:      
    2
    Per-App Interval Since Last Report:  4537 sec
    Per-App Crashes Since Last Report:   2
    Anonymous UUID:                 
    04C899E6-3D83-406A-B016-614A81E18883
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
    VM Regions Near 0:
    --> __PAGEZERO        
    0000000000000000-0000000000001000 [
    4K] ---/--- SM=NUL  /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5
    __TEXT            
    0000000000001000-0000000000005000 [   16K] r-x/rwx SM=COW  /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5
    Application Specific Information:
    objc[261]: garbage collection is OFF
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   com.adobe.InDesign.Hyperlinks
    0x0ea20ed2 GetPlugIn + 364802
    1   com.adobe.InDesign.Hyperlinks
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    2   com.adobe.InDesign.AppFramework
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    3   com.adobe.InDesign.AppFramework
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    8   com.adobe.InDesign.Document Framework
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    9   com.adobe.InDesign.Document Actions
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    10  PublicLib.dylib          
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    11  com.adobe.InDesign.Utilities 
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    12  com.adobe.InDesign.Utilities 
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    13  com.adobe.InDesign.AppFramework
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    14  PublicLib.dylib          
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    15  com.adobe.InDesign.Document Actions
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    16  com.adobe.InDesign.Open Place
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    23  com.adobe.InDesign.AppFramework
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    25  com.adobe.InDesign.Import Export UI
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    26  PublicLib.dylib          
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    29  com.adobe.InDesign.AppFramework
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    32  com.adobe.InDesign.Document Framework
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    33  com.adobe.InDesign.AppFramework
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    35  com.adobe.InDesign.AppFramework
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    36  PublicLib.dylib          
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    37  com.adobe.InDesign.Scripting 
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    38  com.adobe.InDesign.Scripting 
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    39  com.adobe.InDesign.Scripting 
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    40  com.adobe.InDesign.Support for AppleScript
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    41  com.adobe.InDesign.Support for AppleScript
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    42  com.adobe.InDesign.Support for AppleScript
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    43  com.adobe.InDesign.Support for AppleScript
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    44  com.apple.AE             
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    45  com.apple.AE             
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    46  com.apple.AE             
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    47  com.apple.HIToolbox      
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    48  com.adobe.InDesign.Application UI
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    49  com.adobe.InDesign.Application UI
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    50  com.apple.HIToolbox      
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    51  com.apple.HIToolbox      
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    52  com.apple.HIToolbox      
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    53  com.apple.HIToolbox      
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    54  com.apple.HIToolbox      
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    55  com.apple.HIToolbox      
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    56  com.apple.HIToolbox      
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    57  com.apple.HIToolbox      
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    58  com.adobe.InDesign.AppFramework
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    59  com.adobe.InDesign.AppFramework
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    60  com.adobe.InDesign       
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    61  com.adobe.InDesign       
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    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib   
    0x9329c90a kevent + 10
    1   libdispatch.dylib        
    0x9945ac58 _dispatch_mgr_invoke + 969
    2   libdispatch.dylib        
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    Thread 2:
    0   libsystem_kernel.dylib   
    0x9329b83e __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x921b1e78 _pthread_cond_wait + 914
    2   libsystem_c.dylib        
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    3   com.apple.CoreServices.CarbonCore
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    4   com.apple.CoreServices.CarbonCore
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    5   PMRuntime.dylib          
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    6   com.apple.CoreServices.CarbonCore
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    7   libsystem_c.dylib        
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    8   libsystem_c.dylib        
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    Thread 3:
    0   libsystem_kernel.dylib   
    0x9329c02e __workq_kernreturn + 10
    1   libsystem_c.dylib        
    0x921afccf _pthread_wqthread + 773
    2   libsystem_c.dylib        
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    Thread 4:
    0   libsystem_kernel.dylib   
    0x9329c02e __workq_kernreturn + 10
    1   libsystem_c.dylib        
    0x921afccf _pthread_wqthread + 773
    2   libsystem_c.dylib        
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    Thread 5:
    0   libsystem_kernel.dylib   
    0x93299c22 mach_msg_trap + 10
    1   libsystem_kernel.dylib   
    0x932991f6 mach_msg + 70
    2   com.apple.CoreServices.CarbonCore
    0x9047c1c0 TS_exception_listener_thread + 90
    3   libsystem_c.dylib        
    0x921aded9 _pthread_start + 335
    4   libsystem_c.dylib        
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    Thread 6:
    0   libsystem_kernel.dylib   
    0x9329b83e __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x921b1e21 _pthread_cond_wait + 827
    2   libsystem_c.dylib        
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    3   com.apple.CoreServices.CarbonCore
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    4   com.apple.CoreServices.CarbonCore
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    5   com.apple.CoreServices.CarbonCore
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    6   com.adobe.ACE            
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    7   com.adobe.ACE            
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    8   com.apple.CoreServices.CarbonCore
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    9   libsystem_c.dylib        
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    10  libsystem_c.dylib        
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    Thread 7:
    0   libsystem_kernel.dylib   
    0x9329b83e __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x921b1e21 _pthread_cond_wait + 827
    2   libsystem_c.dylib        
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    3   com.apple.CoreServices.CarbonCore
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    4   com.apple.CoreServices.CarbonCore
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    5   com.apple.CoreServices.CarbonCore
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    6   com.adobe.ACE            
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    7   com.adobe.ACE            
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    8   com.apple.CoreServices.CarbonCore
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    9   libsystem_c.dylib        
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    10  libsystem_c.dylib        
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    Thread 8:
    0   libsystem_kernel.dylib   
    0x9329b83e __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x921b1e21 _pthread_cond_wait + 827
    2   libsystem_c.dylib        
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    3   com.apple.CoreServices.CarbonCore
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    4   com.apple.CoreServices.CarbonCore
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    5   com.apple.CoreServices.CarbonCore
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    6   com.adobe.ACE            
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    7   com.adobe.ACE            
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    8   com.apple.CoreServices.CarbonCore
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    9   libsystem_c.dylib        
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    10  libsystem_c.dylib        
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    Thread 9:
    0   libsystem_kernel.dylib   
    0x9329b83e __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x921b1e21 _pthread_cond_wait + 827
    2   libsystem_c.dylib        
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    3   com.apple.CoreServices.CarbonCore
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    4   com.apple.CoreServices.CarbonCore
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    5   com.apple.CoreServices.CarbonCore
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    6   com.adobe.ACE            
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    7   com.adobe.ACE            
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    8   com.apple.CoreServices.CarbonCore
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    9   libsystem_c.dylib        
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    10  libsystem_c.dylib        
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    Thread 10:
    0   libsystem_kernel.dylib   
    0x9329b83e __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x921b1e21 _pthread_cond_wait + 827
    2   libsystem_c.dylib        
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    3   com.apple.CoreServices.CarbonCore
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    4   com.apple.CoreServices.CarbonCore
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    5   com.apple.CoreServices.CarbonCore
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    6   com.adobe.ACE            
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    7   com.adobe.ACE            
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    8   com.apple.CoreServices.CarbonCore
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    9   libsystem_c.dylib        
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    10  libsystem_c.dylib        
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    Thread 11:
    0   libsystem_kernel.dylib   
    0x9329b83e __psynch_cvwait + 10
    1   libsystem_c.dylib        
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    2   libsystem_c.dylib        
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    3   com.apple.CoreServices.CarbonCore
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    4   com.apple.CoreServices.CarbonCore
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    5   com.apple.CoreServices.CarbonCore
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    6   com.adobe.ACE            
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    7   com.adobe.ACE            
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    8   com.apple.CoreServices.CarbonCore
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    9   libsystem_c.dylib        
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    10  libsystem_c.dylib        
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    Thread 12:
    0   libsystem_kernel.dylib   
    0x9329b83e __psynch_cvwait + 10
    1   libsystem_c.dylib        
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    2   libsystem_c.dylib        
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    3   com.apple.CoreServices.CarbonCore
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    4   com.apple.CoreServices.CarbonCore
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    5   com.apple.CoreServices.CarbonCore
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    7   com.adobe.ACE            
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    9   libsystem_c.dylib        
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    10  libsystem_c.dylib        
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    Thread 13:
    0   libsystem_kernel.dylib   
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    1   libsystem_c.dylib        
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    2   libsystem_c.dylib        
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    5   com.adobe.amt.services   
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    6   libsystem_c.dylib        
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    7   libsystem_c.dylib        
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    Thread 14:
    0   libsystem_kernel.dylib   
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    1   libsystem_c.dylib        
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    2   libsystem_c.dylib        
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    3   TINthread.dylib          
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    4   TINthread.dylib          
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    5   libsystem_c.dylib        
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    6   libsystem_c.dylib        
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    Thread 15:
    0   libsystem_kernel.dylib   
    0x9329b83e __psynch_cvwait + 10
    1   libsystem_c.dylib        
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    2   libsystem_c.dylib        
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    3   com.adobe.InDesign.AppFramework
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    4   com.adobe.InDesign.AppFramework
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    5   com.adobe.InDesign.AppFramework
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    6   com.adobe.InDesign.AppFramework
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    7   boost_threads            
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    8   libsystem_c.dylib        
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    9   libsystem_c.dylib        
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    Thread 16:
    0   libsystem_kernel.dylib   
    0x9329b83e __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x921b1e21 _pthread_cond_wait + 827
    2   libsystem_c.dylib        
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    3   com.adobe.InDesign.AppFramework
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    4   com.adobe.InDesign.AppFramework
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    5   com.adobe.InDesign.AppFramework
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    6   com.adobe.InDesign.AppFramework
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    7   boost_threads            
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    8   libsystem_c.dylib        
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    9   libsystem_c.dylib        
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    Thread 17:
    0   libsystem_kernel.dylib   
    0x9329c02e __workq_kernreturn + 10
    1   libsystem_c.dylib        
    0x921afccf _pthread_wqthread + 773
    2   libsystem_c.dylib        
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    Thread 18:
    0   libsystem_kernel.dylib   
    0x9329c02e __workq_kernreturn + 10
    1   libsystem_c.dylib        
    0x921afccf _pthread_wqthread + 773
    2   libsystem_c.dylib        
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    Thread 19:
    0   libsystem_kernel.dylib   
    0x9329bbb2 __semwait_signal + 10
    1   libsystem_c.dylib        
    0x921627b9 nanosleep$UNIX2003 + 187
    2   com.adobe.InDesign.Support for JavaScript
    0x12bd7fab GetPlugIn + 344123
    3   com.adobe.InDesign.Support for JavaScript
    0x12bbb9c3 GetPlugIn + 227923
    4   com.adobe.InDesign.Support for JavaScript
    0x12bd80b8 GetPlugIn + 344392
    5   libsystem_c.dylib        
    0x921aded9 _pthread_start + 335
    6   libsystem_c.dylib        
    0x921b16de thread_start + 34
    Thread 20:
    0   libsystem_kernel.dylib   
    0x9329ba9a __recvfrom + 10
    1   libsystem_c.dylib        
    0x921624a2 recv$UNIX2003 + 54
    2   ServiceManager-Launcher.dylib
    0x199792d7 Invoke + 54887
    3   ServiceManager-Launcher.dylib
    0x19978376 Invoke + 50950
    4   ServiceManager-Launcher.dylib
    0x19977227 Invoke + 46519
    5   ServiceManager-Launcher.dylib
    0x19977279 Invoke + 46601
    6   ServiceManager-Launcher.dylib
    0x19977303 Invoke + 46739
    7   ServiceManager-Launcher.dylib
    0x19971706 Invoke + 23190
    8   ServiceManager-Launcher.dylib
    0x199718ef Invoke + 23679
    9   ServiceManager-Launcher.dylib
    0x199724cf Invoke + 26719
    10  ServiceManager-Launcher.dylib
    0x199725cd Invoke + 26973
    11  ServiceManager-Launcher.dylib
    0x199759b8 Invoke + 40264
    12  ServiceManager-Launcher.dylib
    0x19975c61 Invoke + 40945
    13  ServiceManager-Launcher.dylib
    0x1997628f Invoke + 42527
    14  ServiceManager-Launcher.dylib
    0x1997648c Invoke + 43036
    15  ServiceManager-Launcher.dylib
    0x1996811a Login + 1654
    16  ServiceManager-Launcher.dylib
    0x199696f7 Login + 7251
    17  ServiceManager-Launcher.dylib
    0x199769fb Invoke + 44427
    18  ServiceManager-Launcher.dylib
    0x19978f49 Invoke + 53977
    19  libsystem_c.dylib        
    0x921aded9 _pthread_start + 335
    20  libsystem_c.dylib        
    0x921b16de thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0xbfffc548  ebx: 0x0ea20d94  ecx: 0x00000000  edx: 0xffffffff
      edi: 0xbfffc570  esi: 0x22032bd8  ebp: 0xbfffc5c8  esp: 0xbfffc480
       ss: 0x00000023  efl: 0x00010286  eip: 0x0ea20ed2   cs: 0x0000001b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
      cr2: 0x00000000
    Logical CPU: 0
    Binary Images:
    0x1000 -
    0x4ffb +com.adobe.InDesign (7.5.2.318 - 7520) <013E55D1-37F6-7BD8-3CDF-965BA14790A1> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5
    0xa000 -
    0xafff +InDesignModel (??? - ???) <30F20A0C-431C-E52D-BDEF-DAF8C99E8BB4> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/InDesignModel.framework/Versions/A/InDesignModel
    0xf000 -
    0xffff +InDesignModelAndUI (??? - ???) <F70C26E5-8747-4B57-8849-78889B389510> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/InDesignModelAndUI.framework/Versions/A/InDesignModelAndUI
       0x14000 -
    0x1bff3 +PMRuntime.dylib (??? - ???) <FD895FC0-241A-7DC6-AB12-5B3491A9E624> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/PMRuntime.dylib
       0x23000 -   0x15eff2 +com.adobe.ACE (AdobeACE 2.18.00.12659 - 2.18.00.12659) <5BD496D2-2E2B-0411-779F-855603C5B2AE> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
      0x186000 -   0x6acfff +com.adobe.AGM (AdobeAGM 4.20.70.12659 - 4.20.70.12659) <F1616614-B565-4CC9-C2FA-459FBC857981> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
      0x7f6000 -   0x832fff +com.adobe.ARE (AdobeARE 1.5.02.12659 - 1.5.02.12659) <9AF30878-D3F4-7E85-0820-B674CED4558A> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
      0x83c000 -   0x857fff +com.adobe.BIB (AdobeBIB 1.2.02.12659 - 1.2.02.12659) <802FB4A6-C5FF-522C-89A5-83EB4C139B12> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
      0x862000 -   0x883ff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <6710FF23-871B-C9A2-306C-15EDBA2AADEA> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
      0x890000 -   0xb82ff7 +com.adobe.CoolType (AdobeCoolType 5.07.124.12659 - 5.07.124.12659) <0481471E-E075-0782-BA1C-C5A5E23C5565> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
      0xc0f000 -   0xfe8ff7 +com.adobe.MPS (AdobeMPS 5.5.0.12783 - 5.5.0.12783) <D67E9F42-5C32-4E64-9AE8-B292565E1326> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
    0x111f000 -  0x118dff7 +ObjectModelLib.dylib (??? - ???) <F86DAAB2-F4BE-172D-F8F8-D7277C2FF342> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/ObjectModelLib.dylib
    0x11b0000 -  0x120afe7 +DataBaseLib.dylib (??? - ???) <38A6CBEA-2B32-6C69-38A4-182F96AA6643> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/DataBaseLib.dylib
    0x1223000 -  0x163bfff +PublicLib.dylib (??? - ???) <60A8784E-BFAA-1F93-445A-82E601BD0253> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/PublicLib.dylib
    0x17c2000 -  0x17d9ff6 +AdobeAFL (??? - ???) <E8577122-D703-5A91-8171-2FEA80B63A22> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/AdobeAFL.framework/Versions/A/AdobeAFL
    0x17ea000 -  0x17f2ff3 +boost_threads (??? - ???) <B00C0C9E-7175-B6D2-E58B-7278E0EB8863> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/boost_threads.framework/Versions/1_37/boost_threads
    0x17fc000 -  0x1801ffd +ASLSupportLib.dylib (??? - ???) <85A313EC-05FF-23C5-0EEB-C74D412645FF> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/ASLSupportLib.dylib
    0x1807000 -  0x1808ff2 +libtbbmalloc.dylib (??? - ???) <A1EAB5E4-3F88-5E37-7068-7A35A3EC69DE> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/libtbbmalloc.dylib
    0x180c000 -  0x181afe7 +libtbb.dylib (??? - ???) <FFA49B03-C516-D23D-B535-B64D7CD35ECE> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/libtbb.dylib
    0x1822000 -  0x195afe7 +WRServices (??? - ???) <9E3A36AD-71F1-B9C7-AC3F-30A7E63C8B57> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
    0x199c000 -  0x19a0ffc +com.adobe.AdobeCrashReporter (3.0 - 5.5.20101001) <EA9B7B55-7FE5-14D2-FBAE-817121F94086> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
    0x19a6000 -  0x2356fff +libicudata.dylib.36.0 (36.0.0 - compatibility 36.0.0) <02108DEA-3DD2-14BE-DAEB-BE522B619C1D> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/ICUData.framework/Versions/3.6/libicudata.dylib.36.0
    0x2359000 -  0x2426ff3 +libicui18n.dylib.36.0 (36.0.0 - compatibility 36.0.0) <08F15219-7F35-574E-7725-1ACAA1B18A00> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/ICUInternationalization.framework/Versions/3.6/libicui18n.d ylib.36.0
    0x2489000 -  0x2563fef +libicuuc.dylib.36.0 (36.0.0 - compatibility 36.0.0) <5EE72009-40B3-7FB7-3A49-576AEDE0D400> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/ICUUnicode.framework/Versions/3.6/libicuuc.dylib.36.0
    0x25a3000 -  0x2613feb +com.adobe.adobe_caps (adobe_caps 4.0.42.0 - 4.0.42.0) <55D7D2EA-D21E-98B1-77C6-58C0A0E07051> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
    0x261e000 -  0x268cffb +com.adobe.amtlib (amtlib 4.0.0.21 - 4.0.0.21) <3090D254-587A-A820-DBCD-729C27532FC8> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
    0x26a3000 -  0x273cfef +boost_regex (??? - ???) <462635B6-7AF0-B43D-74D6-4AC15ACBC66A> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/boost_regex.framework/Versions/1_37/boost_regex
    0x2781000 -  0x27befff  com.apple.vmutils (4.2.1 - 107) <43B3BFA5-8362-3EBD-B44B-32DCE9885082> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
    0x27d8000 -  0x2885ff7  libcrypto.0.9.7.dylib (0.9.7 - compatibility 0.9.7) <7B6DB792-C9E5-3772-8734-8D0052757B8C> /usr/lib/libcrypto.0.9.7.dylib
    0x28ca000 -  0x28ccffb +boost_system (??? - ???) <FBD2BBDA-A758-FFCE-ABBA-7FDAB09FAF0F> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/boost_system.framework/Versions/1_37/boost_system
    0x28d1000 -  0x2a6ffff +WidgetBinLib.dylib (??? - ???) <BF0D4AF6-C502-352D-DA1D-5EFBCA827993> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/WidgetBinLib.dylib
    0x2b53000 -  0x2cf2fe7 +com.adobe.owl (AdobeOwl version 3.0.84 - 3.0.84) <25884999-8A98-F8C9-699B-ED75261B6BFC> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
    0x2d5b000 -  0x2dd8fff +AdobeOwlCanvas (??? - ???) <65B2E680-4F43-BE46-2290-3500758D1BF7> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
    0x2df4000 -  0x2df7ffc +com.adobe.ape.shim (adbeape version 3.1.74.12761 - 3.1.74.12761) <FE2ABE8A-1D3F-7AF5-297C-D22FC3E0FBDA> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
    0x69ac000 -  0x69b4fff +com.adobe.asneu.framework (asneu version 1.7.0.1 - 1.7.0.1) <80195B5C-2C67-D841-232C-74FCAB79D304> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/asneu.framework/Versions/A/asneu
    0x69d6000 -  0x69d7ff3 +com.adobe.InDesign.Metadata Database Filter (7.5.0.142 - ???) <4BBF4896-D573-119F-F44E-2B647F9CA5BF> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Required/Metadata Database Filter.InDesignPlugin/Metadata Database Filter
    0x69dc000 -  0x69ddff1 +com.adobe.InDesign.Global Preferences Panel (7.5.0.142 - ???) <85F380E9-DDB5-4671-4473-227A5DB8C5DB> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Required/Global Preferences Panel.InDesignPlugin/Global Preferences Panel
    0x69e2000 -  0x69e3ff1  com.apple.textencoding.unicode (2.4 - 2.4) <4E55D4B9-4E67-3FC9-9407-3E99D1D50F15> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
    0xad18000 -  0xad83fe7 +com.adobe.amt.services (AMTServices 4.0.0.21 [BuildVersion: 4.0; BuildDate: Mon Jan 24 2011 21:49:00] - 4.0.0.21) <018F21DE-7E2E-C850-4C32-D4A2131ABF74> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/amtservices.framework/Versions/A/amtservices
    0xadcf000 -  0xadeaffb +com.adobe.InDesign.IME (7.5.0.142 - ???) <13C0D3D0-6290-FAFC-4B37-57835D92293C> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Required/IME.InDesignPlugin/IME
    0xafa9000 -  0xafe2ffb +com.adobe.AAM.AdobeUpdaterNotificationFramework (UpdaterNotifications 2.0.0.15 - 2.0.0.15) <3A9CF871-6678-90BB-3770-CDBF56AF21D5> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/UpdaterNotifications.framework/Versions/A/UpdaterNotificati ons
    0xaff2000 -  0xaff5fff +TINthread.dylib (??? - ???) /Library/Application Support/Adobe/*/TINthread.dylib
    0xbbb0000 -  0xbbdfff0 +TextPanelLib.dylib (??? - ???) <0C3DE096-BEA9-5C37-1C4B-E597611FE756> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/TextPanelLib.dylib
    0xbfaa000 -  0xbfcefef +com.adobe.InDesign.Utilities (7.5.2.318 - ???) <E05F2385-A9F8-94C0-0506-FF261DD65B35> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Required/Utilities.InDesignPlugin/Utilities
    0xbfe6000 -  0xbfeeffe +com.adobe.InDesign.Workgroup Client UI (7.5.0.142 - ???) <5DC4A3D0-12C1-A243-C697-AF4A0D1CF60D> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Required/Workgroup Client UI.InDesignPlugin/Workgroup Client UI
    0xbff5000 -  0xbff6ffd +com.adobe.InDesign.Help (7.5.0.142 - ???) <CEB5D662-51B7-241D-925B-4F35F5EF83D4> /Applications/Adobe InDesign CS5.5/*/Help
    0xdd10000 -  0xdea5ff3 +com.adobe.InDesign.AppFramework (7.5.2.318 - ???) <06296784-A932-D77A-2059-49950C6C0717> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Required/AppFramework.InDesignPlugin/AppFramework
    0xe72f000 -  0xe8abff7 +com.adobe.InDesign.Layout UI (7.5.0.142 - ???) <BF79DE26-6FA5-F647-59F9-6492DA99BEF5> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Required/Layout UI.InDesignPlugin/Layout UI
    0xe934000 -  0xe988ff7 +com.adobe.InDesign.Import Export UI (7.5.0.142 - ???) <798A82C2-D58E-223D-424D-EA0EE1BE14C1> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Required/Import Export UI.InDesignPlugin/Import Export UI
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    0xead2000 -  0xeb3cff7 +com.adobe.InDesign.Master Page (7.5.0.142 - ???) <D26C418D-DB9A-EBB4-4683-11788565F9FD> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Required/Master Page.InDesignPlugin/Master Page
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    0xedfa000 -  0xee48fff +com.adobe.InDesign.Text Panel (7.5.0.142 - ???) <70374F1B-6312-E7E4-2463-0928185FCC04> /Applications/Adobe InDesign CS5.5/*/Text Panel
    0xee6a000 -  0xeea9ffc +com.adobe.InDesign.Spelling Panel (7.5.0.142 - ???) <0C30B312-6573-7EEE-9825-8D0CB3C64518> /Applications/Adobe InDesign CS5.5/*/Spelling Panel
    0xeecb000 -  0xef76fff +com.adobe.InDesign.Text Editor (7.5.0.142 - ???) <15A5DCF7-68CF-C655-0DC2-597344EFFBB1> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Required/Text Editor.InDesignPlugin/Text Editor
    0xefb4000 -  0xf195fff +com.adobe.InDesign.Package and Preflight (7.5.2.318 - ???) <90499FBD-FA46-2718-3229-175D89DD7525> /Applications/Adobe InDesign CS5.5/*/Package and Preflight
    0xf223000 -  0xf27bff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.2 -c 3 - 61.141987) <31B045A8-AA5F-AFDF-E2DD-71B418CD1707> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
    0xf28b000 -  0xf2b1ff6 +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.5.101.12783 - 3.5.101.12783) <C7FD5306-E881-A19A-0F40-0E3844278526> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedEx pat
    0xf2c4000 -  0xf39afef +com.adobe.InDesign.Color Management (7.5.0.142 - ???) <E527C98F-07A4-27EA-CBA1-AAA6D9013FEE> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Required/Color Management.InDesignPlugin/Color Management
    0xf527000 -  0xf5b4ff7 +com.adobe.AdobeScCore (ScCore 4.1.28 - 4.1.28.13048) <68FB7168-645E-BD55-5EAA-007315B53997> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
    0xf700000 -  0xf963feb +com.adobe.InDesign.Application UI (7.5.2.318 - ???) <5FE624D6-F03D-A1DC-BBD8-4E713A15025B> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Required/Application UI.InDesignPlugin/Application UI
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    0xfb5d000 -  0xfbb3ffb +com.adobe.headlights.LogSessionFramework (??? - 2.1.2.1263) <5B594BC9-5222-651B-6B70-7AD067035B1A> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
    0xfbfc000 -  0xfd8affb +com.adobe.InDesign.Document Framework (7.5.2.318 - ???) <5AB23C17-52D7-3A6C-5343-2346BD7C2EE8> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Required/Document Framework.InDesignPlugin/Document Framework
    0xfe80000 -  0xff91ff3 +com.adobe.InDesign.SangamServicer-Mapper (7.5.0.142 - ???) <825729F5-772E-9F27-2710-147A497256B5> /Applications/Adobe InDesign CS5.5/*/SangamServicer-Mapper
    0xffe0000 - 0x10049ffb +com.adobe.AdobeSangam (AdobeSangam 5.5.0.12783 - 5.5.0.12783) <EE734EB4-6DC9-A88E-F189-584CB3CC300F> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/AdobeSangam.framework/Versions/A/AdobeSangam
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    You have essentially received two files (being the same) crashing InDesign? It sounds like the file is corrupting via email. I would suggest having the sender compress the file in a folder, and send that.
    At this point, and you can try to salvage the file, or clean up InDesigns Recovery Folder.
    Under Preferences > File Handling note the path to the recovery folder. Move or delete all the contents.
    I wouldn't trash ID's preferences yet, as there seems to be a problem with only one file. But you might want to review its content.
    http://forums.adobe.com/thread/526990

  • Hello, Our indesign file keeps crashing and we need to go to print today. We use CS6. Please help!

    Hello, Our indesign file keeps crashing and we need to go to print today. We use CS6. Please help!

    Ok - we're going to need a few more details.
    Operating System - Windows or Mac?
    Version of CS6 - are you fully patched to the latest version (Help>Updates)?
    Do you use any 3rd Party Plugins (Help>Manage Extensions and look for 3rd Party Plugins)
    At what point does it crash? How are you exorting/printing?
    What file type or action are you doing when it's crashing?
    Common Troubleshooting tips
    Troubleshooting 101: Replace, or "trash" your InDesign preferences
    https://forums.adobe.com/thread/526991
    File Crashing on Output - printing/PDF/other

  • HT4914 My pc has crashed and lost a considerable amount of music and videos from iTunes the files are still in iTunes but are empty, will iTunes Match restore my content over the cloud?

    My pc has crashed and lost a considerable amount of music and videos from iTunes the files are still in iTunes but are empty, will iTunes Match restore my content over the cloud?

    Hm ... I guess I can't edit the post above. Anyway, I seem to have solved it by ...
    Quitting iTunes.
    Going into Home / Music / iTunes, and renaming the file "iTunes Library.itl" to "iTunes Library (corrupt).itl".
    Entering Time Machine, and restoring the "iTunes Library.itl" file from a few days ago. I went back two days, which seemed far enough back to be "before" the problem but not far enough back to have trouble with recent acquisitions.
    Re-opening iTunes - and everything seemed to be back in order.
    So that's fine for now. We'll see if the solution is stable.
    Very, very tentative assignment of blame: I believe iTunes crashed earlier today after I'd synced photos from my iPhone to iPhoto, and then iTunes crashed while iPhoto was closing (and taking its sweet time doing so). If that was indeed the case, that's at least the second time in the past couple of months that trying to sync iPhone photos to iPhoto has caused me significant problems. (The last time led to 80% of my iPhone suddenly being occupied by "Other", and a full restore of the darn thing.)

  • HT203167 my computer crashed and lost my itunes, now i have a new computer...is there any way to get my music back from my account

    my computer crashed and lost my itunes, now i have a new computer...is there any way to get my music back from my account

    It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
    Use your backup copy to put everything back.
    If for some reason you have failed to backup, not good, then you can redownload some purchases in some countries.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • I am trying to download the InDesign CS5.5 update and keep getting "Update Failed" "Please contact your Administrator if you wish to apply updates on your machine". I have done this and now have Administrator rights, but I am still getting the message. Ho

    I am trying to download the InDesign CS5.5 update and keep getting "Update Failed" "Please contact your Administrator if you wish to apply updates on your machine". I have done this and now have Administrator rights, but I am still getting the message. How do I apply the update?

    Direct Updates
    https://www.adobe.com/downloads/updates/

  • System crashed and lost library, want to recover

    system crashed and lost library, want to recover

    Welcome to the Apple Discussions. I don't know how to fix the xml file or prevent it's damage except to keep a current backup copy of the domain.sites2 file. You can do that on an hourly basis with Time Machine or use a backup application like Synk Standard which can do incremental backup (i.e. copy just those new or changed files) at any time.
    As for separating the sites into their own domain files I use iWebSites to manage over 75 individual sites. It lets me create multiple sites and multiple domain files.
    If you have multiple sites in one domain file here's the workflow I used to split them into individual site files with iWebSites. Be sure to make a backup copy of your original Domain.sites files before starting the splitting process and move it to another location on your HD until you're satisfied the separation process is completed and what you want.
    This lets me edit several sites and only republish the one I want.
    There is a downside to this method if you're publishing to MobileMe. When publishing multiple sites to MMe from their own separate domain file the last published site will be the default site when using the default URL for that MMe account: http://web.me.com/MobileMeAccountName/. That could mess up any CNAME forwarding if you have a domain name pointed to your default MMe site.
    OT

  • I ran the program to improve speed and crashing and lost my norton tool bar and vault login

    I ran the program to improve speed and crashing and lost my norton tool bar and vault with all my log ins. I am sure it is still here some place but can not find it.

    Hi flkeen, Did you try to uninstall that program which you install to improve speed ..see if that works after un install that program....and restore the firefox after uninstalling that program.
    see link here for reset firefox https://support.mozilla.org/en-US/kb/reset-preferences-fix-problems?esab=a&s=restore+firefox&r=1&as=s#w_solution-1-reset-firefox-to-its-default-state

  • HT203167 Computer crashed and lost all music.  How can I get a listing of all prior purchases and get them downloaded again?

    Compaq computer crashed and lost all music that was on the computer. How would I go about getting a listing of all purchased items and download them again? I know when i first got set up it said I could download up to 2 times when purchased and I have only downloaded once.  But need a listing of songs as well.

    One thing that I also recommend in the future is to back your iTunes library up relatively regularly.  You can get your purchases in the cloud just fine, typically, but at the very least, it will save some time by backing it up.

  • Computer crashed and lost CS2, what can I do to download again?

    How can I download CS2 for the 2nd time as my computer crashed and lost the software?

    http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l

  • InDesign CS5 print crash on Windows 7

    Howdy, occasionally some files in InDesign CS5 crash when I try to print them... The office has recently upgraded from CS2/Win XP to CS5/Win 7. Not sure if that has anything to do with the problem but usually persistence pays off and eventually InDesign will print the document after a number of restarts of the software and/or the machine. Weird things happen along the way too like all my print settings will disappear, which force a restart or simply crash InDesign aswell.
    The details that pop up when InDesign crashes are below - not sure if anyone can make heads or tails of it. If anyone has seen this before and has any suiggestions they'd be greatly appreciated, it's very frustrating...
    Problem signature:
      Problem Event Name: APPCRASH
      Application Name: InDesign.exe
      Application Version: 7.0.0.355
      Application Timestamp: 4bad00be
      Fault Module Name: ntdll.dll
      Fault Module Version: 6.1.7600.16559
      Fault Module Timestamp: 4ba9b21e
      Exception Code: c0000005
      Exception Offset: 00055de3
      OS Version: 6.1.7600.2.0.0.256.48
      Locale ID: 1033
      Additional Information 1: 0a9e
      Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
      Additional Information 3: 0a9e
      Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\windows\system32\en-US\erofflps.txt

    The very first thing to do is update to 7.0.3

  • InDesign CS5.5 Crashing After Opening a File

    Hello,
    After working on a file for a good amount of time in InDesign, the program crashed. I tried to reopen the file and after making a change or two it will crash again. It has progressed to do this continously, and at points freezing my whole system. I'm currently working on a file that is around 7MB, and is around 150 pages long. I do use several Master Pages, and have a Table of Contents within this document. The issue developed after I updated my Table of Contents.
    I am running a Windows 7 (Home Premium) machine with 64-bit Operating System, on a HP G62.
    I also attempted to run the file off of my WD My Passport (1GB) thinking it could have been my hard drive, but it still crashed.
    The CS5.5 version I have is the Student and Teacher version, and I have had it since December 2011. I also check all of my other Adobe programs and they seem to be working fine. I attempted to check if InDesign was updated since it is on automatic updating and I had no luck since it crashed again.
    I really need to get this issue solved quickly, since I use this program on a daily basis for work and an internship.
    Thank You,
    Andrea

    HI Peter,
    I just wanted to let you know I think I fixed the problem. For some reason the file apparently became corrupt. Thanks to Dropbox and it's restorations I figured out that the last time I saved or the last work period that Dropbox has on account something happened. So I restored the file to the one before and it seems to be working fine. I have no clue what happened, but I'll just have to redo the work I lost. It also seems that some of my other InDesign files are working fine, which I should have checked before.
    Thank you for the help.
    Andrea

  • InDesign CS5.5 crashes when trying to open or create files on Yosemite

    Hi,
    I've just recently migrated to a new iMac running Yosemite. Photoshop CS5.1, Illustrator 5.1 and Bridge 5.1 are working fine but I'm having major issues with InDesign CS5.5. Every time I try to open an existing file or create a new one the programme freezes and I have to force quit.
    I've trawled the forums and have done everything mentioned including uninstalling/reinstalling, removing temporary cache files and preferences, removing Data Store, deleting the Adobe font list, and removing the SING component.
    I ran Activity Monitor and have uploaded the details to Sample of InDesign - Pastebin.com and the Crash Report to http://pastebin.com/KdEEWadj
    Please help, I'm getting desperate!
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    Dan

    CS5.x is not compatible to Yosemite. It may or may not run, if it does never without problems.
    Adobe applications should never be installed via migration. It is always making problems in the long run. If you have done so, deinstall them immediately, run Adobe's Creative Cloud Cleaner Tool (available on Adobe's Website) and install any application from it original installer.
    I recommend to upgrade to a CC subscription. CS6 might also work, but it is now very old and 2 to 3 versions after CS6 have been released. If you get a new system upgrade it is NOT guaranteed that it will work as CS6 is now at the end if not out of its product life cycle.

  • InDesign Cs5 keep crashing when open this file

    Hi guys,
    I am back for another problem with my InDesign. It's been a while since my last problem...
    Right now I'm facing a new problem and I hope you guys can fix this with me..
    So the problem is that just on this file.. Everytime I try to open it, it just crash. But it is fine when I open other files. Yesterday it was fine when I export as PDF, and even package the file. This morning when I tried to open it, it just crash...
    The solutions I tried :
    Troubleshooting 101: Export to .idml or .inx to clear file corruption
    http://forums.adobe.com/thread/526991
    (I cannot open the file because it says that the file is missing or in any other place..)
    Troubleshooting 101: Replace, or "trash" your InDesign preferences
    http://forums.adobe.com/message/2404821#2404821
    and none of that works.
    I even tried save As.  Still not working..
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      Application Name:          InDesign.exe
      Application Version:          7.0.0.355
      Application Timestamp:          4bad00be
      Fault Module Name:          PARAGRAPH COMPOSER.RPLN
      Fault Module Version:          7.0.0.355
      Fault Module Timestamp:          4bad0414
      Exception Code:          c0000005
      Exception Offset:          0002e623
      OS Version:          6.1.7601.2.1.0.768.3
      Locale ID:          1033
      Additional Information 1:          0a9e
      Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:          0a9e
      Additional Information 4:          0a9e372d3b4ad19135b953a78882e789
    Should I just leave it as it is and try again tomorrow? Maybe it'll work?? :/
    I forgot to do back ups yesterday because I don't bring my external HD. And now I regret it
    Please help?
    Thank you!
    Have a nice day!

    Hi Peter,
    I was trying to export it as .idml and the program crash, so maybe it says file cannot be open because missing maybe because it wasn't finish to export and got crash. Maybe that is why I can't open it.
    well the thing is that my work InDesign Cs5 is bootleg (boo! i know )
    and i was once told not to update them. so i never update until now..
    unless you have a thread where i can read the manual how to update bootleg?
    Thanks Peter!

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