InDesign CS5.5 Crashes on launch
need any help. what is the problem with my adobe indesign.
http://pastebin.com/hS3k4w9z
Your crash report indicates you are running version 7.5.0, the unpatched initial release of CS5.5. There have been two service updates to fix bugs, so you need tin stall the latest patch, 7.5.3, before we can do anything more to help.
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http://pastebin.com/6ZGqrTGD
Message was edited by: John Hawkinson: Crash report moved to pastebin.com.Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ...adobe.InDesign.Font Manager 0x1c58f9da GetPlugIn + 60234
1 ObjectModelLib.dylib 0x0114accd 0x111f000 + 179405
2 ObjectModelLib.dylib 0x01157ec8 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 23784
3 DataBaseLib.dylib 0x011b7158 0x11b2000 + 20824
4 ...adobe.InDesign.Font Manager 0x1c5b2f68 GetPlugIn + 205016
5 ...adobe.InDesign.AppFramework 0x15491edf GetPlugIn + 54943
6 ...adobe.InDesign.AppFramework 0x15492769 GetPlugIn + 57129
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8 ...e.InDesign.Document Actions 0x1d4a7344 0x1d4a5000 + 9028
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InDesign CS5.5 crashes as soon as I open document
Hi All
So when I open this particular document it crashes InDesign CS5.5 insantly. Could it just be the size of the file? I've never had it happen and I had the client send this file over twice now. I rather just find out what the heck it is. Below is the long and legnth error message that means nothing to me.
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Process:
Adobe InDesign CS5.5 [261]
Path:
/Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5
Identifier:
com.adobe.InDesign
Version:
7.5.2.318 (7520)
Code Type:
X86 (Native)
Parent Process: launchd [120]
Date/Time:
2012-01-25 17:05:38.339 -0500
OS Version:
Mac OS X 10.7.2 (11C74)
Report Version: 9
Interval Since Last Report:
60121 sec
Crashes Since Last Report:
2
Per-App Interval Since Last Report: 4537 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID:
04C899E6-3D83-406A-B016-614A81E18883
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO
0000000000000000-0000000000001000 [
4K] ---/--- SM=NUL /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5
__TEXT
0000000000001000-0000000000005000 [ 16K] r-x/rwx SM=COW /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5
Application Specific Information:
objc[261]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.InDesign.Hyperlinks
0x0ea20ed2 GetPlugIn + 364802
1 com.adobe.InDesign.Hyperlinks
0x0ea2345c GetPlugIn + 374412
2 com.adobe.InDesign.AppFramework
0x0dd4225f GetPlugIn + 54943
3 com.adobe.InDesign.AppFramework
0x0dd42ae9 GetPlugIn + 57129
4 com.adobe.InDesign.AppFramework
0x0dd429dd GetPlugIn + 56861
5 com.adobe.InDesign.Document Framework
0x0fc58a90 0xfbfc000 + 379536
6 com.adobe.InDesign.Document Framework
0x0fc5e8d0 0xfbfc000 + 403664
7 com.adobe.InDesign.Document Framework
0x0fc09fac 0xfbfc000 + 57260
8 com.adobe.InDesign.Document Framework
0x0fc09eaf 0xfbfc000 + 57007
9 com.adobe.InDesign.Document Actions
0x15a187c6 0x15a16000 + 10182
10 PublicLib.dylib
0x0124b1d2 Command::DoImmediate(short) + 34
11 com.adobe.InDesign.Utilities
0x0bfabaa3 0xbfaa000 + 6819
12 com.adobe.InDesign.Utilities
0x0bfabccc 0xbfaa000 + 7372
13 com.adobe.InDesign.AppFramework
0x0dd2a518 0xdd10000 + 107800
14 PublicLib.dylib
0x0124c32b CmdUtils::ProcessCommand(ICommand*) + 59
15 com.adobe.InDesign.Document Actions
0x15a1e519 GetPlugIn + 2185
16 com.adobe.InDesign.Open Place
0x13e81eec GetPlugIn + 29948
17 com.adobe.InDesign.Open Place
0x13e83176 GetPlugIn + 34694
18 com.adobe.InDesign.Open Place
0x13e7a2f5 0x13e79000 + 4853
19 com.adobe.InDesign.Open Place
0x13e7b31b GetPlugIn + 2347
20 PublicLib.dylib
0x0124b1d2 Command::DoImmediate(short) + 34
21 com.adobe.InDesign.Utilities
0x0bfabaa3 0xbfaa000 + 6819
22 com.adobe.InDesign.Utilities
0x0bfabccc 0xbfaa000 + 7372
23 com.adobe.InDesign.AppFramework
0x0dd2a518 0xdd10000 + 107800
24 PublicLib.dylib
0x0124c32b CmdUtils::ProcessCommand(ICommand*) + 59
25 com.adobe.InDesign.Import Export UI
0x0e93a387 GetPlugIn + 9367
26 PublicLib.dylib
0x0124b1d2 Command::DoImmediate(short) + 34
27 com.adobe.InDesign.Utilities
0x0bfabaa3 0xbfaa000 + 6819
28 com.adobe.InDesign.Utilities
0x0bfabccc 0xbfaa000 + 7372
29 com.adobe.InDesign.AppFramework
0x0dd2a518 0xdd10000 + 107800
30 PublicLib.dylib
0x0124c32b CmdUtils::ProcessCommand(ICommand*) + 59
31 com.adobe.InDesign.Document Actions
0x15a2c158 GetPlugIn + 58568
32 com.adobe.InDesign.Document Framework
0x0fd362f4 GetPlugIn + 525748
33 com.adobe.InDesign.AppFramework
0x0dd78564 GetPlugIn + 276900
34 com.adobe.InDesign.AppFramework
0x0dd7c20d GetPlugIn + 292429
35 com.adobe.InDesign.AppFramework
0x0dd7de67 GetPlugIn + 299687
36 PublicLib.dylib
0x01374372 CScriptProvider::HandleMethodOnObjects(IDType<ScriptID_tag>, IScriptRequestData*, adobe::version_1::vector<InterfacePtr<IScript>, adobe::version_1::capture_allocator<InterfacePtr<IScript> > > const&) + 706
37 com.adobe.InDesign.Scripting
0x13122a54 GetPlugIn + 175284
38 com.adobe.InDesign.Scripting
0x131249ce GetPlugIn + 183342
39 com.adobe.InDesign.Scripting
0x1312526f GetPlugIn + 185551
40 com.adobe.InDesign.Support for AppleScript
0x12c73a57 GetPlugIn + 81063
41 com.adobe.InDesign.Support for AppleScript
0x12c744f5 GetPlugIn + 83781
42 com.adobe.InDesign.Support for AppleScript
0x12c74de5 GetPlugIn + 86069
43 com.adobe.InDesign.Support for AppleScript
0x12c3d812 0x12c3c000 + 6162
44 com.apple.AE
0x923da045 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 202
45 com.apple.AE
0x923c3b67 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ + 43
46 com.apple.AE
0x923c3a54 aeProcessAppleEvent + 253
47 com.apple.HIToolbox
0x9453cfea AEProcessAppleEvent + 103
48 com.adobe.InDesign.Application UI
0x0f7983f1 GetPlugIn + 299425
49 com.adobe.InDesign.Application UI
0x0f79595c GetPlugIn + 288524
50 com.apple.HIToolbox
0x946b7920 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
51 com.apple.HIToolbox
0x94533803 _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1602
52 com.apple.HIToolbox
0x94532c80 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCall Rec + 482
53 com.apple.HIToolbox
0x94532a98 SendEventToEventTargetWithOptions + 75
54 com.apple.HIToolbox
0x945486fe _ZL29ToolboxEventDispatcherHandlerP25OpaqueEventHandlerCallRefP14OpaqueEventRefPv + 3152
55 com.apple.HIToolbox
0x94533cbe _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 2813
56 com.apple.HIToolbox
0x94532c80 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCall Rec + 482
57 com.apple.HIToolbox
0x94547aa9 SendEventToEventTarget + 76
58 com.adobe.InDesign.AppFramework
0x0dd12e65 0xdd10000 + 11877
59 com.adobe.InDesign.AppFramework
0x0dd3838a GetPlugIn + 14282
60 com.adobe.InDesign
0x000028ab main + 187
61 com.adobe.InDesign
0x000027c6 start + 54
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x9329c90a kevent + 10
1 libdispatch.dylib
0x9945ac58 _dispatch_mgr_invoke + 969
2 libdispatch.dylib
0x994596a7 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib
0x9329b83e __psynch_cvwait + 10
1 libsystem_c.dylib
0x921b1e78 _pthread_cond_wait + 914
2 libsystem_c.dylib
0x921b1f7b pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore
0x903ef5a3 TSWaitOnConditionTimedRelative + 178
4 com.apple.CoreServices.CarbonCore
0x90451755 MPWaitOnQueue + 200
5 PMRuntime.dylib
0x00016130 MemUtils::GetAvailMem() + 288
6 com.apple.CoreServices.CarbonCore
0x904526b4 PrivateMPEntryPoint + 68
7 libsystem_c.dylib
0x921aded9 _pthread_start + 335
8 libsystem_c.dylib
0x921b16de thread_start + 34
Thread 3:
0 libsystem_kernel.dylib
0x9329c02e __workq_kernreturn + 10
1 libsystem_c.dylib
0x921afccf _pthread_wqthread + 773
2 libsystem_c.dylib
0x921b16fe start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib
0x9329c02e __workq_kernreturn + 10
1 libsystem_c.dylib
0x921afccf _pthread_wqthread + 773
2 libsystem_c.dylib
0x921b16fe start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib
0x93299c22 mach_msg_trap + 10
1 libsystem_kernel.dylib
0x932991f6 mach_msg + 70
2 com.apple.CoreServices.CarbonCore
0x9047c1c0 TS_exception_listener_thread + 90
3 libsystem_c.dylib
0x921aded9 _pthread_start + 335
4 libsystem_c.dylib
0x921b16de thread_start + 34
Thread 6:
0 libsystem_kernel.dylib
0x9329b83e __psynch_cvwait + 10
1 libsystem_c.dylib
0x921b1e21 _pthread_cond_wait + 827
2 libsystem_c.dylib
0x9216242c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x9047df36 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore
0x903ef579 TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore
0x90451755 MPWaitOnQueue + 200
6 com.adobe.ACE
0x0005e309 0x23000 + 242441
7 com.adobe.ACE
0x0005dd01 0x23000 + 240897
8 com.apple.CoreServices.CarbonCore
0x904526b4 PrivateMPEntryPoint + 68
9 libsystem_c.dylib
0x921aded9 _pthread_start + 335
10 libsystem_c.dylib
0x921b16de thread_start + 34
Thread 7:
0 libsystem_kernel.dylib
0x9329b83e __psynch_cvwait + 10
1 libsystem_c.dylib
0x921b1e21 _pthread_cond_wait + 827
2 libsystem_c.dylib
0x9216242c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x9047df36 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore
0x903ef579 TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore
0x90451755 MPWaitOnQueue + 200
6 com.adobe.ACE
0x0005e309 0x23000 + 242441
7 com.adobe.ACE
0x0005dd01 0x23000 + 240897
8 com.apple.CoreServices.CarbonCore
0x904526b4 PrivateMPEntryPoint + 68
9 libsystem_c.dylib
0x921aded9 _pthread_start + 335
10 libsystem_c.dylib
0x921b16de thread_start + 34
Thread 8:
0 libsystem_kernel.dylib
0x9329b83e __psynch_cvwait + 10
1 libsystem_c.dylib
0x921b1e21 _pthread_cond_wait + 827
2 libsystem_c.dylib
0x9216242c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x9047df36 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore
0x903ef579 TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore
0x90451755 MPWaitOnQueue + 200
6 com.adobe.ACE
0x0005e309 0x23000 + 242441
7 com.adobe.ACE
0x0005dd01 0x23000 + 240897
8 com.apple.CoreServices.CarbonCore
0x904526b4 PrivateMPEntryPoint + 68
9 libsystem_c.dylib
0x921aded9 _pthread_start + 335
10 libsystem_c.dylib
0x921b16de thread_start + 34
Thread 9:
0 libsystem_kernel.dylib
0x9329b83e __psynch_cvwait + 10
1 libsystem_c.dylib
0x921b1e21 _pthread_cond_wait + 827
2 libsystem_c.dylib
0x9216242c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x9047df36 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore
0x903ef579 TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore
0x90451755 MPWaitOnQueue + 200
6 com.adobe.ACE
0x0005e309 0x23000 + 242441
7 com.adobe.ACE
0x0005dd01 0x23000 + 240897
8 com.apple.CoreServices.CarbonCore
0x904526b4 PrivateMPEntryPoint + 68
9 libsystem_c.dylib
0x921aded9 _pthread_start + 335
10 libsystem_c.dylib
0x921b16de thread_start + 34
Thread 10:
0 libsystem_kernel.dylib
0x9329b83e __psynch_cvwait + 10
1 libsystem_c.dylib
0x921b1e21 _pthread_cond_wait + 827
2 libsystem_c.dylib
0x9216242c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x9047df36 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore
0x903ef579 TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore
0x90451755 MPWaitOnQueue + 200
6 com.adobe.ACE
0x0005e309 0x23000 + 242441
7 com.adobe.ACE
0x0005dd01 0x23000 + 240897
8 com.apple.CoreServices.CarbonCore
0x904526b4 PrivateMPEntryPoint + 68
9 libsystem_c.dylib
0x921aded9 _pthread_start + 335
10 libsystem_c.dylib
0x921b16de thread_start + 34
Thread 11:
0 libsystem_kernel.dylib
0x9329b83e __psynch_cvwait + 10
1 libsystem_c.dylib
0x921b1e21 _pthread_cond_wait + 827
2 libsystem_c.dylib
0x9216242c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x9047df36 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore
0x903ef579 TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore
0x90451755 MPWaitOnQueue + 200
6 com.adobe.ACE
0x0005e309 0x23000 + 242441
7 com.adobe.ACE
0x0005dd01 0x23000 + 240897
8 com.apple.CoreServices.CarbonCore
0x904526b4 PrivateMPEntryPoint + 68
9 libsystem_c.dylib
0x921aded9 _pthread_start + 335
10 libsystem_c.dylib
0x921b16de thread_start + 34
Thread 12:
0 libsystem_kernel.dylib
0x9329b83e __psynch_cvwait + 10
1 libsystem_c.dylib
0x921b1e21 _pthread_cond_wait + 827
2 libsystem_c.dylib
0x9216242c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x9047df36 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore
0x903ef579 TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore
0x90451755 MPWaitOnQueue + 200
6 com.adobe.ACE
0x0005e309 0x23000 + 242441
7 com.adobe.ACE
0x0005dd01 0x23000 + 240897
8 com.apple.CoreServices.CarbonCore
0x904526b4 PrivateMPEntryPoint + 68
9 libsystem_c.dylib
0x921aded9 _pthread_start + 335
10 libsystem_c.dylib
0x921b16de thread_start + 34
Thread 13:
0 libsystem_kernel.dylib
0x9329b83e __psynch_cvwait + 10
1 libsystem_c.dylib
0x921b1e78 _pthread_cond_wait + 914
2 libsystem_c.dylib
0x9215982a pthread_cond_wait + 48
3 com.adobe.amt.services
0x0ad3d274 C_AMTUISwitchSuppressUpdates + 16864
4 com.adobe.amt.services
0x0ad36074 C_EULA_SetState + 2166
5 com.adobe.amt.services
0x0ad3d2da C_AMTUISwitchSuppressUpdates + 16966
6 libsystem_c.dylib
0x921aded9 _pthread_start + 335
7 libsystem_c.dylib
0x921b16de thread_start + 34
Thread 14:
0 libsystem_kernel.dylib
0x9329b83e __psynch_cvwait + 10
1 libsystem_c.dylib
0x921b1e78 _pthread_cond_wait + 914
2 libsystem_c.dylib
0x9215982a pthread_cond_wait + 48
3 TINthread.dylib
0x0aff37a5 ThreadUtils::ThreadPool::Dispatcher() + 277
4 TINthread.dylib
0x0aff383f ThreadUtils::ThreadPool::ThreadProc(void*) + 17
5 libsystem_c.dylib
0x921aded9 _pthread_start + 335
6 libsystem_c.dylib
0x921b16de thread_start + 34
Thread 15:
0 libsystem_kernel.dylib
0x9329b83e __psynch_cvwait + 10
1 libsystem_c.dylib
0x921b1e21 _pthread_cond_wait + 827
2 libsystem_c.dylib
0x9216242c pthread_cond_wait$UNIX2003 + 71
3 com.adobe.InDesign.AppFramework
0x0de34aea GetPlugIn + 1048362
4 com.adobe.InDesign.AppFramework
0x0de3093f GetPlugIn + 1031551
5 com.adobe.InDesign.AppFramework
0x0de30c3c GetPlugIn + 1032316
6 com.adobe.InDesign.AppFramework
0x0de345b6 GetPlugIn + 1047030
7 boost_threads
0x017ecfcd thread_proxy + 141
8 libsystem_c.dylib
0x921aded9 _pthread_start + 335
9 libsystem_c.dylib
0x921b16de thread_start + 34
Thread 16:
0 libsystem_kernel.dylib
0x9329b83e __psynch_cvwait + 10
1 libsystem_c.dylib
0x921b1e21 _pthread_cond_wait + 827
2 libsystem_c.dylib
0x9216242c pthread_cond_wait$UNIX2003 + 71
3 com.adobe.InDesign.AppFramework
0x0de34aea GetPlugIn + 1048362
4 com.adobe.InDesign.AppFramework
0x0de3093f GetPlugIn + 1031551
5 com.adobe.InDesign.AppFramework
0x0de30c3c GetPlugIn + 1032316
6 com.adobe.InDesign.AppFramework
0x0de345b6 GetPlugIn + 1047030
7 boost_threads
0x017ecfcd thread_proxy + 141
8 libsystem_c.dylib
0x921aded9 _pthread_start + 335
9 libsystem_c.dylib
0x921b16de thread_start + 34
Thread 17:
0 libsystem_kernel.dylib
0x9329c02e __workq_kernreturn + 10
1 libsystem_c.dylib
0x921afccf _pthread_wqthread + 773
2 libsystem_c.dylib
0x921b16fe start_wqthread + 30
Thread 18:
0 libsystem_kernel.dylib
0x9329c02e __workq_kernreturn + 10
1 libsystem_c.dylib
0x921afccf _pthread_wqthread + 773
2 libsystem_c.dylib
0x921b16fe start_wqthread + 30
Thread 19:
0 libsystem_kernel.dylib
0x9329bbb2 __semwait_signal + 10
1 libsystem_c.dylib
0x921627b9 nanosleep$UNIX2003 + 187
2 com.adobe.InDesign.Support for JavaScript
0x12bd7fab GetPlugIn + 344123
3 com.adobe.InDesign.Support for JavaScript
0x12bbb9c3 GetPlugIn + 227923
4 com.adobe.InDesign.Support for JavaScript
0x12bd80b8 GetPlugIn + 344392
5 libsystem_c.dylib
0x921aded9 _pthread_start + 335
6 libsystem_c.dylib
0x921b16de thread_start + 34
Thread 20:
0 libsystem_kernel.dylib
0x9329ba9a __recvfrom + 10
1 libsystem_c.dylib
0x921624a2 recv$UNIX2003 + 54
2 ServiceManager-Launcher.dylib
0x199792d7 Invoke + 54887
3 ServiceManager-Launcher.dylib
0x19978376 Invoke + 50950
4 ServiceManager-Launcher.dylib
0x19977227 Invoke + 46519
5 ServiceManager-Launcher.dylib
0x19977279 Invoke + 46601
6 ServiceManager-Launcher.dylib
0x19977303 Invoke + 46739
7 ServiceManager-Launcher.dylib
0x19971706 Invoke + 23190
8 ServiceManager-Launcher.dylib
0x199718ef Invoke + 23679
9 ServiceManager-Launcher.dylib
0x199724cf Invoke + 26719
10 ServiceManager-Launcher.dylib
0x199725cd Invoke + 26973
11 ServiceManager-Launcher.dylib
0x199759b8 Invoke + 40264
12 ServiceManager-Launcher.dylib
0x19975c61 Invoke + 40945
13 ServiceManager-Launcher.dylib
0x1997628f Invoke + 42527
14 ServiceManager-Launcher.dylib
0x1997648c Invoke + 43036
15 ServiceManager-Launcher.dylib
0x1996811a Login + 1654
16 ServiceManager-Launcher.dylib
0x199696f7 Login + 7251
17 ServiceManager-Launcher.dylib
0x199769fb Invoke + 44427
18 ServiceManager-Launcher.dylib
0x19978f49 Invoke + 53977
19 libsystem_c.dylib
0x921aded9 _pthread_start + 335
20 libsystem_c.dylib
0x921b16de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xbfffc548 ebx: 0x0ea20d94 ecx: 0x00000000 edx: 0xffffffff
edi: 0xbfffc570 esi: 0x22032bd8 ebp: 0xbfffc5c8 esp: 0xbfffc480
ss: 0x00000023 efl: 0x00010286 eip: 0x0ea20ed2 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 0
Binary Images:
0x1000 -
0x4ffb +com.adobe.InDesign (7.5.2.318 - 7520) <013E55D1-37F6-7BD8-3CDF-965BA14790A1> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5
0xa000 -
0xafff +InDesignModel (??? - ???) <30F20A0C-431C-E52D-BDEF-DAF8C99E8BB4> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/InDesignModel.framework/Versions/A/InDesignModel
0xf000 -
0xffff +InDesignModelAndUI (??? - ???) <F70C26E5-8747-4B57-8849-78889B389510> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/InDesignModelAndUI.framework/Versions/A/InDesignModelAndUI
0x14000 -
0x1bff3 +PMRuntime.dylib (??? - ???) <FD895FC0-241A-7DC6-AB12-5B3491A9E624> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/PMRuntime.dylib
0x23000 - 0x15eff2 +com.adobe.ACE (AdobeACE 2.18.00.12659 - 2.18.00.12659) <5BD496D2-2E2B-0411-779F-855603C5B2AE> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x186000 - 0x6acfff +com.adobe.AGM (AdobeAGM 4.20.70.12659 - 4.20.70.12659) <F1616614-B565-4CC9-C2FA-459FBC857981> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x7f6000 - 0x832fff +com.adobe.ARE (AdobeARE 1.5.02.12659 - 1.5.02.12659) <9AF30878-D3F4-7E85-0820-B674CED4558A> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x83c000 - 0x857fff +com.adobe.BIB (AdobeBIB 1.2.02.12659 - 1.2.02.12659) <802FB4A6-C5FF-522C-89A5-83EB4C139B12> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x862000 - 0x883ff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <6710FF23-871B-C9A2-306C-15EDBA2AADEA> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x890000 - 0xb82ff7 +com.adobe.CoolType (AdobeCoolType 5.07.124.12659 - 5.07.124.12659) <0481471E-E075-0782-BA1C-C5A5E23C5565> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0xc0f000 - 0xfe8ff7 +com.adobe.MPS (AdobeMPS 5.5.0.12783 - 5.5.0.12783) <D67E9F42-5C32-4E64-9AE8-B292565E1326> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x111f000 - 0x118dff7 +ObjectModelLib.dylib (??? - ???) <F86DAAB2-F4BE-172D-F8F8-D7277C2FF342> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/ObjectModelLib.dylib
0x11b0000 - 0x120afe7 +DataBaseLib.dylib (??? - ???) <38A6CBEA-2B32-6C69-38A4-182F96AA6643> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/DataBaseLib.dylib
0x1223000 - 0x163bfff +PublicLib.dylib (??? - ???) <60A8784E-BFAA-1F93-445A-82E601BD0253> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/PublicLib.dylib
0x17c2000 - 0x17d9ff6 +AdobeAFL (??? - ???) <E8577122-D703-5A91-8171-2FEA80B63A22> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/AdobeAFL.framework/Versions/A/AdobeAFL
0x17ea000 - 0x17f2ff3 +boost_threads (??? - ???) <B00C0C9E-7175-B6D2-E58B-7278E0EB8863> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/boost_threads.framework/Versions/1_37/boost_threads
0x17fc000 - 0x1801ffd +ASLSupportLib.dylib (??? - ???) <85A313EC-05FF-23C5-0EEB-C74D412645FF> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/ASLSupportLib.dylib
0x1807000 - 0x1808ff2 +libtbbmalloc.dylib (??? - ???) <A1EAB5E4-3F88-5E37-7068-7A35A3EC69DE> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/libtbbmalloc.dylib
0x180c000 - 0x181afe7 +libtbb.dylib (??? - ???) <FFA49B03-C516-D23D-B535-B64D7CD35ECE> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/libtbb.dylib
0x1822000 - 0x195afe7 +WRServices (??? - ???) <9E3A36AD-71F1-B9C7-AC3F-30A7E63C8B57> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x199c000 - 0x19a0ffc +com.adobe.AdobeCrashReporter (3.0 - 5.5.20101001) <EA9B7B55-7FE5-14D2-FBAE-817121F94086> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0x19a6000 - 0x2356fff +libicudata.dylib.36.0 (36.0.0 - compatibility 36.0.0) <02108DEA-3DD2-14BE-DAEB-BE522B619C1D> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/ICUData.framework/Versions/3.6/libicudata.dylib.36.0
0x2359000 - 0x2426ff3 +libicui18n.dylib.36.0 (36.0.0 - compatibility 36.0.0) <08F15219-7F35-574E-7725-1ACAA1B18A00> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/ICUInternationalization.framework/Versions/3.6/libicui18n.d ylib.36.0
0x2489000 - 0x2563fef +libicuuc.dylib.36.0 (36.0.0 - compatibility 36.0.0) <5EE72009-40B3-7FB7-3A49-576AEDE0D400> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/ICUUnicode.framework/Versions/3.6/libicuuc.dylib.36.0
0x25a3000 - 0x2613feb +com.adobe.adobe_caps (adobe_caps 4.0.42.0 - 4.0.42.0) <55D7D2EA-D21E-98B1-77C6-58C0A0E07051> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x261e000 - 0x268cffb +com.adobe.amtlib (amtlib 4.0.0.21 - 4.0.0.21) <3090D254-587A-A820-DBCD-729C27532FC8> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x26a3000 - 0x273cfef +boost_regex (??? - ???) <462635B6-7AF0-B43D-74D6-4AC15ACBC66A> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/boost_regex.framework/Versions/1_37/boost_regex
0x2781000 - 0x27befff com.apple.vmutils (4.2.1 - 107) <43B3BFA5-8362-3EBD-B44B-32DCE9885082> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x27d8000 - 0x2885ff7 libcrypto.0.9.7.dylib (0.9.7 - compatibility 0.9.7) <7B6DB792-C9E5-3772-8734-8D0052757B8C> /usr/lib/libcrypto.0.9.7.dylib
0x28ca000 - 0x28ccffb +boost_system (??? - ???) <FBD2BBDA-A758-FFCE-ABBA-7FDAB09FAF0F> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/boost_system.framework/Versions/1_37/boost_system
0x28d1000 - 0x2a6ffff +WidgetBinLib.dylib (??? - ???) <BF0D4AF6-C502-352D-DA1D-5EFBCA827993> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/WidgetBinLib.dylib
0x2b53000 - 0x2cf2fe7 +com.adobe.owl (AdobeOwl version 3.0.84 - 3.0.84) <25884999-8A98-F8C9-699B-ED75261B6BFC> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x2d5b000 - 0x2dd8fff +AdobeOwlCanvas (??? - ???) <65B2E680-4F43-BE46-2290-3500758D1BF7> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
0x2df4000 - 0x2df7ffc +com.adobe.ape.shim (adbeape version 3.1.74.12761 - 3.1.74.12761) <FE2ABE8A-1D3F-7AF5-297C-D22FC3E0FBDA> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x69ac000 - 0x69b4fff +com.adobe.asneu.framework (asneu version 1.7.0.1 - 1.7.0.1) <80195B5C-2C67-D841-232C-74FCAB79D304> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/asneu.framework/Versions/A/asneu
0x69d6000 - 0x69d7ff3 +com.adobe.InDesign.Metadata Database Filter (7.5.0.142 - ???) <4BBF4896-D573-119F-F44E-2B647F9CA5BF> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Required/Metadata Database Filter.InDesignPlugin/Metadata Database Filter
0x69dc000 - 0x69ddff1 +com.adobe.InDesign.Global Preferences Panel (7.5.0.142 - ???) <85F380E9-DDB5-4671-4473-227A5DB8C5DB> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Required/Global Preferences Panel.InDesignPlugin/Global Preferences Panel
0x69e2000 - 0x69e3ff1 com.apple.textencoding.unicode (2.4 - 2.4) <4E55D4B9-4E67-3FC9-9407-3E99D1D50F15> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0xad18000 - 0xad83fe7 +com.adobe.amt.services (AMTServices 4.0.0.21 [BuildVersion: 4.0; BuildDate: Mon Jan 24 2011 21:49:00] - 4.0.0.21) <018F21DE-7E2E-C850-4C32-D4A2131ABF74> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/amtservices.framework/Versions/A/amtservices
0xadcf000 - 0xadeaffb +com.adobe.InDesign.IME (7.5.0.142 - ???) <13C0D3D0-6290-FAFC-4B37-57835D92293C> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Required/IME.InDesignPlugin/IME
0xafa9000 - 0xafe2ffb +com.adobe.AAM.AdobeUpdaterNotificationFramework (UpdaterNotifications 2.0.0.15 - 2.0.0.15) <3A9CF871-6678-90BB-3770-CDBF56AF21D5> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/UpdaterNotifications.framework/Versions/A/UpdaterNotificati ons
0xaff2000 - 0xaff5fff +TINthread.dylib (??? - ???) /Library/Application Support/Adobe/*/TINthread.dylib
0xbbb0000 - 0xbbdfff0 +TextPanelLib.dylib (??? - ???) <0C3DE096-BEA9-5C37-1C4B-E597611FE756> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/TextPanelLib.dylib
0xbfaa000 - 0xbfcefef +com.adobe.InDesign.Utilities (7.5.2.318 - ???) <E05F2385-A9F8-94C0-0506-FF261DD65B35> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Required/Utilities.InDesignPlugin/Utilities
0xbfe6000 - 0xbfeeffe +com.adobe.InDesign.Workgroup Client UI (7.5.0.142 - ???) <5DC4A3D0-12C1-A243-C697-AF4A0D1CF60D> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Required/Workgroup Client UI.InDesignPlugin/Workgroup Client UI
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0xead2000 - 0xeb3cff7 +com.adobe.InDesign.Master Page (7.5.0.142 - ???) <D26C418D-DB9A-EBB4-4683-11788565F9FD> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Required/Master Page.InDesignPlugin/Master Page
0xeb64000 - 0xecf5feb +com.adobe.InDesign.Text Walker (7.5.0.142 - ???) <CDABE946-9188-80C3-7647-B5A48721C698> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Required/Text Walker.InDesignPlugin/Text Walker
0xed99000 - 0xeddbff7 +com.adobe.InDesign.Linguistics (7.5.2.318 - ???) <3376F4F4-AE68-BF5A-7543-5B02E7409DBD> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Required/Linguistics.InDesignPlugin/Linguistics
0xedfa000 - 0xee48fff +com.adobe.InDesign.Text Panel (7.5.0.142 - ???) <70374F1B-6312-E7E4-2463-0928185FCC04> /Applications/Adobe InDesign CS5.5/*/Text Panel
0xee6a000 - 0xeea9ffc +com.adobe.InDesign.Spelling Panel (7.5.0.142 - ???) <0C30B312-6573-7EEE-9825-8D0CB3C64518> /Applications/Adobe InDesign CS5.5/*/Spelling Panel
0xeecb000 - 0xef76fff +com.adobe.InDesign.Text Editor (7.5.0.142 - ???) <15A5DCF7-68CF-C655-0DC2-597344EFFBB1> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Required/Text Editor.InDesignPlugin/Text Editor
0xefb4000 - 0xf195fff +com.adobe.InDesign.Package and Preflight (7.5.2.318 - ???) <90499FBD-FA46-2718-3229-175D89DD7525> /Applications/Adobe InDesign CS5.5/*/Package and Preflight
0xf223000 - 0xf27bff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.2 -c 3 - 61.141987) <31B045A8-AA5F-AFDF-E2DD-71B418CD1707> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0xf28b000 - 0xf2b1ff6 +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.5.101.12783 - 3.5.101.12783) <C7FD5306-E881-A19A-0F40-0E3844278526> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedEx pat
0xf2c4000 - 0xf39afef +com.adobe.InDesign.Color Management (7.5.0.142 - ???) <E527C98F-07A4-27EA-CBA1-AAA6D9013FEE> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Required/Color Management.InDesignPlugin/Color Management
0xf527000 - 0xf5b4ff7 +com.adobe.AdobeScCore (ScCore 4.1.28 - 4.1.28.13048) <68FB7168-645E-BD55-5EAA-007315B53997> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0xf700000 - 0xf963feb +com.adobe.InDesign.Application UI (7.5.2.318 - ???) <5FE624D6-F03D-A1DC-BBD8-4E713A15025B> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Required/Application UI.InDesignPlugin/Application UI
0xfa64000 - 0xfafcfff +com.adobe.AdobeExtendScript (ExtendScript 4.1.28 - 4.1.28.13048) <A9394CC7-8E48-FE0F-FDB5-37D0FE77435B> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScript
0xfb5d000 - 0xfbb3ffb +com.adobe.headlights.LogSessionFramework (??? - 2.1.2.1263) <5B594BC9-5222-651B-6B70-7AD067035B1A> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
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0x12c3c000 - 0x12c80fff +com.adobe.InDesign.Support for AppleScript (7.5.0.142 - ???) <72C25DCD-42B9-E9B8-14EB-F0E32F406606> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Required/Support for AppleScript.InDesignPlugin/Support for AppleScript
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0x13080000 - 0x1308dfff +com.adobe.InDesign.Sound (7.5.0.142 - ???) <12F9F083-586A-6C5E-5F74-B20F197352AC> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Required/Sound.InDesignPlugin/Sound
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0x131ee000 - 0x13338fff +com.adobe.InDesign.Print (7.5.2.318 - ???) <A6E7B766-EF13-3617-4D65-CAAC602322A6> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Required/Print.InDesignPlugin/Print
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0x133d2000 - 0x13405ff7 +com.adobe.InDesign.Photoshop Import Filter (7.5.0.142 - ???) <2DD22890-FBF0-B6D8-82C9-3367B98E74E1> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Required/Photoshop Import Filter.InDesignPlugin/Photoshop Import Filter
0x1341d000 - 0x13470ff3 +com.adobe.InDesign.Book (7.5.2.318 - ???) <7DA521FA-5EBA-1B0B-0701-0662B8E1D87E> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Required/Book.InDesignPlugin/Book
0x13493000 - 0x13588fe7 +com.adobe.InDesign.Image (7.5.2.318 - ???) <8C73C920-8687-D95F-9242-5BA2E58D9F42> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Required/Image.InDesignPlugin/Image
0x135d6000 - 0x135dfffb +com.adobe.InDesign.Group (7.5.0.142 - ???) <4109367F-5E27-881F-274E-2F9B96C61157> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Required/Group.InDesignPlugin/Group
0x135ea000 - 0x136ceffb +com.adobe.InDesign.EPS Page Item (7.5.2.318 - ???) <3575B3AE-C64D-AE40-B4CD-EC561F12FC1A> /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Required/EPS Page Item.InDesignPlugin/EPS Page Item
0x13714000 - 0x138f6fff +com.adobe.InDesign.PDF (7.5.2.318 - ???) <E3FA91D1-7814-2F56You have essentially received two files (being the same) crashing InDesign? It sounds like the file is corrupting via email. I would suggest having the sender compress the file in a folder, and send that.
At this point, and you can try to salvage the file, or clean up InDesigns Recovery Folder.
Under Preferences > File Handling note the path to the recovery folder. Move or delete all the contents.
I wouldn't trash ID's preferences yet, as there seems to be a problem with only one file. But you might want to review its content.
http://forums.adobe.com/thread/526990 -
InDesign CS6 / CC crashing on Launch
InDesign is a crashing monster in CS5, so I figured CS6 (CC) would perhaps solve some serious issues. It crashes on launch on OS X 10.8.3 - doesn't even need to be opening a document. Tried clearing caches and preferences - doesn't matter. Running on a MacBook Pro with 8 gb onboard which previously ran (intermittently, of course) InDesign CS5. Someone please tell me this isn't the same old Adobe crash-fest so I don't need to cancel my CC subscription.
I'm a developer. The OS 10.8 was an update of 10.7.5 to 10.8 via the golden master. This update didn't appear to disturb InDesign CS5 on the machine - it continued to operate in its usual erratic style (which I'm told is normal). InDesign CS6 is dead in the water.
-
InDesign CS5.5 Crashing OSX 10.6.8
Hey everyone. We have an iMac here running OSX 10.6.8. The user was having issues with InDesign CS5.5. What was happening was he was no longer able to select objects and move them around. Likewise, he was missing options like copy, paste, etc. This did not happen under a new user profile I created for myself.
I cleared his InDesign preferences under his profile's preferences and that didnt fix it. So we did an uninstall and reinstall of CS5.5. Upon doing so, now his InDesign crashes on startup. Its ONLY InDesign CS5.5, all other programs are fine. Here is the report:
http://pastebin.com/B0xZbkjE
Here is what I tried:
-Updated to 7.5.1, 7.5.2 and 7.5.3.
-Cleared preferences again
-Copied working preferences over from working account
-Made sure no other programs were running
-Cleared SING files
None of these issues worked. I really dont want to go through creating a new profile for this end user. Any ideas what we can do to fix this?I apologize, I suppose I should have been more clear. I actually did state that we reinstalled the software...
"I cleared his InDesign preferences under his profile's preferences and that didnt fix it. So we did an uninstall and reinstall of CS5.5. Upon doing so, now his InDesign crashes on startup. Its ONLY InDesign CS5.5, all other programs are fine. "
The error report I pulled was done after the second uninstall/reinstall. I updated to 7.5.3 again, and the issue is still occuring. I can have the end user sent an error report again if necessary, but I doubt anything will have changed.
I also tried the steps listed below, but this did not help.
"~/Library/Application Support/Adobe/Adobe InDesign CS5.5
~/Library/Caches/Adobe InDesign
~/Library/Caches/com.adobe.InDesign
~/Library/Preferences/Adobe InDesign
~/Library/Preferences/com.adobe.InDesign.plist
~/Library/Preferences/com.adobe.InDesign.plist.lockfile
~/Library/Saved Application State/com.adobe.InDesign.savedState
So quit Indesign and the move this files to new temp folder on the desktop , just to be safe and then restart Indesign and then check."
I should note that there were two of the items listed above that dont even exist on the machine. Im not sure if its because they arent being created because InDesign isnt getting that far when it launches or what... but I would assume they should be there since they havent been cleared yet. These are:
~/Library/Application Support/Adobe/Adobe InDesign CS5.5
~/Library/Preferences/com.adobe.InDesign.plist.lockfile
~/Library/Saved Application State/com.adobe.InDesign.savedState -
Indesign CS5 Unexpectedly Quits on Launch
I know I am not alone on this but I am frusterated and can not find an easy solution. All my Adobe CS5 programs work great, but when I try to launch Indesign it loads for a sec and then when it is loading the plug-ins it just quits. It is just impossible to open now. I think it began when I force quit the program once.
I tried a perfence reset.
Itried deleating the Indesign SavedData
I have not done a compleate reinstall, becacause my disk is at the office and I just need this fixed.
Any more ideas?
I am on a mac with the latest softwear.Process: Adobe InDesign CS5.5 [380]
Path: /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5
Identifier: com.adobe.InDesign
Version: 7.5.3.333 (7530)
Code Type: X86 (Native)
Parent Process: launchd [139]
User ID: 502
Date/Time: 2012-10-11 01:23:35.121 -0600
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report: 4029 sec
Crashes Since Last Report: 17
Per-App Interval Since Last Report: 227 sec
Per-App Crashes Since Last Report: 17
Anonymous UUID: 4E70936A-D943-39B1-C0C7-710997225EC6
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000038
VM Regions Near 0x38:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5
__TEXT 0000000000001000-0000000000005000 [ 16K] r-x/rwx SM=COW /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 dyld 0x8fe438d3 ImageLoader::isLinked() const + 11
1 dyld 0x8fe414d3 NSLinkModule + 102
2 libdyld.dylib 0x934cf303 NSLinkModule + 87
3 com.adobe.InDesign.Font Manager 0x129f7bc8 TINglue_version + 792
4 com.adobe.InDesign.Font Manager 0x129f85cf TIN_Startup + 177
5 com.adobe.InDesign.Font Manager 0x1297e329 GetPlugIn + 17705
6 ObjectModelLib.dylib 0x011381a1 0x111f000 + 102817
7 ObjectModelLib.dylib 0x01138abb 0x111f000 + 105147
8 ObjectModelLib.dylib 0x01147396 0x111f000 + 164758
9 ObjectModelLib.dylib 0x01157c1d ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 23101
10 ObjectModelLib.dylib 0x01153244 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 4196
11 com.adobe.InDesign 0x00002842 main + 82
12 com.adobe.InDesign 0x000027c6 start + 54
Message was edited by: Peter Spier -
Any other suggestions on how to stop Indesign CS5 from crashing?
Indesign CS5 was running fine on computer (mac 10.6.8) for a couple of years until a few months ago when it started crashing randomly, this has become progressively more frequent until it would crash at launch. So far I've:
Resolved font conflicts through Font Book.
Ran Disk Utility to repair permissions.
Deleted Indesign cache.
Uninstalled Creative Suite.
Deleted all Adobe preference files and cache on the HD and user profile.
Did a system search for anything Adobe and deleted this as well.
Reset the computers PRAM.
Reinstalled Creative Suite.
Installed all updates.
Opened Indesign and was working fine for a few minutes until I selected preferences from pull down menu and then it hung, crashed and is following the pattern as before...
I'm outta ideas on what to do, any suggestions?Help>Extensions (or something along those lines)
Check to ensure you have no 3rd party plugins installed.
There's also the Clean Script for uninstalling Adobe applications
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Surely something has changed on your system in the last few months, did you get any new peripherals or other things? Did you install any updates or have any other issues with other software/hardware? -
InDesign CS5.5 Crash - Overset Text & Footnotes
Hey Everyone,
I've been experiencing a few problems with InDesign CS5.5 (WIN) where placed Word documents with no apparent corruption (approximately 25-30 pages in length max) will crash InDesign whenever I go to move the overset text into a new frame or whenever I apply a paragraph style to a footnote. I was able to mostly correct the first issue (overset text) by creating enough frames to hold the entire text before placing it (as opposed to generating individual frames on an "as needed" basis by clicking on the overset text button.) I am still having trouble though when I am applying paragraph styles to the footnotes. Here's what happens: I will select a particular footnote, go to paragraph styles, select the Footnote Reference style I created that will adjust the font size, leading, and indentation, and then the program will go unresponsive and my cursor will blue spiral forever until I force quit the program. I tried to retype the footnote with the appropriate formatting, but when I went to delete the original text, the program froze in the same way. I even tried saving the document as InDesign markup, which fixed a few of the footnotes, but most of them still are causing this same issue.
I am wondering if there might be some hidden corruption I am missing, as this will only happen on certain footnotes, but I haven't encountered it in reviewing the original Word documents and even saving the original text into different safe formats does not have any effect.
Has anyone else encountered this problem before? Is this just some CS5.5 instability that is telling me it's time to finally update? Any thoughts or suggestions would be much appreciated!
Thanks,
CMInDesign CS5.5 currently crashes on launch when launching from the dock or the app direct, throwing up a crash report (http://pastebin.com/8dNiiSWu).
This crash is from opening a Flash file (SWF) inside the PMWelcomeScreen plugin. You can try moving Plug-Ins/PMPack/PMWelcomeScreen.InDesignPlugin out of the plugins folder, as a workaround only. You won't get the Welcome Screen, but that's perhaps a small price to pay. Not sure which flash file it is opening and failing on. Are you behind a firewall?
If launching from a document, InDesign launches, throws up a crash report, but you can still work on the document. Can still print/pdf but on closing another crash report is thrown up.
Sorry, this doesn't really make sense. If InDesign crashes, you cannot continue to work in it. Perhaps you are getting confused by previous crash reporter dialog windows that you have not dismissed or submitted so were still hanging around. Also, sometimes they take quite a while to pop up -- not always contemporaneous with the crash. -
InDesign CS5.5 crashes when trying to open or create files on Yosemite
Hi,
I've just recently migrated to a new iMac running Yosemite. Photoshop CS5.1, Illustrator 5.1 and Bridge 5.1 are working fine but I'm having major issues with InDesign CS5.5. Every time I try to open an existing file or create a new one the programme freezes and I have to force quit.
I've trawled the forums and have done everything mentioned including uninstalling/reinstalling, removing temporary cache files and preferences, removing Data Store, deleting the Adobe font list, and removing the SING component.
I ran Activity Monitor and have uploaded the details to Sample of InDesign - Pastebin.com and the Crash Report to http://pastebin.com/KdEEWadj
Please help, I'm getting desperate!
Thanks,
DanCS5.x is not compatible to Yosemite. It may or may not run, if it does never without problems.
Adobe applications should never be installed via migration. It is always making problems in the long run. If you have done so, deinstall them immediately, run Adobe's Creative Cloud Cleaner Tool (available on Adobe's Website) and install any application from it original installer.
I recommend to upgrade to a CC subscription. CS6 might also work, but it is now very old and 2 to 3 versions after CS6 have been released. If you get a new system upgrade it is NOT guaranteed that it will work as CS6 is now at the end if not out of its product life cycle.
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