InDesign CS5.5 install min sys requirement error

Question

Trying to install CS5.5, everything is fine except InDesign will not load due to minimum system requirement error.  Per Adobe website. requirements are:
InDesign CS5.5 system requirements
Windows
Intel® Pentium® 4 or AMD Athlon® 64 processor
Microsoft® Windows® XP with Service Pack 2 (Service Pack 3 recommended); Windows Vista® Home Premium, Business, Ultimate, or Enterprise with Service Pack 1; or Windows 7
1 GB of RAM (2 GB recommended)
1.6 GB of available hard-disk space for installation; additional free space required during installation (cannot install on removable flash storage devices)
1024 x 768 display (1280 x 800 recommended) with 16-bit video card
DVD-ROM drive
Adobe Flash® Player 10 software required to export SWF files
Broadband Internet connection required for online services and to validate Subscription Edition (if applicable) on an ongoing basis*
My system specs are:
AMD Turion(tm)X2 Dual Core Mobile RM-70
Windows 7, Service Pack 1
2GB
73 GB free, 112 GB total
1280 X 800 Display
ATI Radeon HD 3200 Graphics Card
DVD-ROM drive
Adobe Flash Player 11
DSL internet connection
I looked at the system requirements for some of the other Creative Suite components such as Photoshop and Dreamweaver; they are not significantly different from InDesgn.  Why is InDesign the only one that won't install?

Answer 1

Hi Mylenium,
Here is the summary portion of the install log.  If you need something different, please let me know.
Thanks
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 32 error(s), 61 warning(s)
WARNING: DW024: The payload: Adobe Photoshop CS5.1 Core  {08EF22BC-43B2-4B4E-BA12-52B18F418F38} requires a UI parent with following specification:
                Family: Photoshop
                ProductName: Adobe Photoshop CS5.1 Core_x64
                This parent relationship is not satisfied, because this payload is not present in this session.
ERROR: DW025: The payload with AdobeCode:  {857CC5F0-040E-1016-A173-D55ADD80C260} has required dependency on:
                Family: InDesign
                ProductName: Adobe InDesign CS5.5 Icon Handler x64
                MinVersion: 0.0.0.0
                This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
                Removing this dependency from list. Product may function improperly.
WARNING: DW025: The payload with AdobeCode:  {857CC5F0-040E-1016-A173-D55ADD80C260} has recommended dependency on:
                Family: Adobe Web Suite CS5.5
                ProductName: Adobe Media Encoder CS5.5 X64
                MinVersion: 0.0.0.0
                This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
                Removing this payload from the dependency list.
WARNING: DW025: The payload with AdobeCode:  {D8CCCF4C-C227-427C-B4BE-736657D2AB7E} has recommended dependency on:
                Family: Adobe Web Suite CS5.5
                ProductName: Adobe Media Encoder CS5.5 X64
                MinVersion: 0.0.0.0
                This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
                Removing this payload from the dependency list.
ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
                Family: CoreTech
                ProductName: Adobe Player for Embedding x64 3.1
                MinVersion: 0.0.0.0
                This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
                Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
                Family: Shared Technology
                ProductName: Photoshop Camera Raw (64 bit)
                MinVersion: 0.0.0.0
                This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
                Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
                Family: CoreTech
                ProductName: AdobeCMaps x64 CS5
                MinVersion: 0.0.0.0
                This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
                Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
                Family: CoreTech
                ProductName: Adobe Linguistics CS5 x64
                MinVersion: 0.0.0.0
                This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
                Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
                Family: CoreTech
                ProductName: AdobePDFL x64 CS5
                MinVersion: 0.0.0.0
                This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
                Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
                Family: CoreTech
                ProductName: AdobeTypeSupport x64 CS5
                MinVersion: 0.0.0.0
                This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
                Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
                Family: CoreTech
                ProductName: Adobe WinSoft Linguistics Plugin CS5 x64
                MinVersion: 0.0.0.0
                This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
                Removing this dependency from list. Product may function improperly.
WARNING: DW025: The payload with AdobeCode:  {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has recommended dependency on:
                Family: Adobe Web Suite CS5.5
                ProductName: Adobe Media Encoder CS5.5 X64
                MinVersion: 0.0.0.0
                This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
                Removing this payload from the dependency list.
WARNING: DW066: OS requirements not met for {AC76BA86-1033-F400-7760-000000000005}
WARNING: DW066: OS requirements not met for {6BC81374-1E33-4495-93E2-DD2B10D358EE}
WARNING: DW066: OS requirements not met for {7745F18B-FD8A-4011-BE16-588900C503D0}
WARNING: DW066: OS requirements not met for {F37EA9EC-638F-4E61-BED4-BDB10461D73B}
WARNING: DW066: OS requirements not met for {3450d4c5-a82b-4428-a512-842ee1555a14}
WARNING: DW066: OS requirements not met for {EB186BF2-0A84-40A2-B794-0326D3DF9973}
WARNING: DW066: OS requirements not met for {4603E0C5-6880-4A4F-BCF8-DF1F6AE0E317}
WARNING: DW066: OS requirements not met for {7202D4A7-F7E6-4e7a-B77D-7B1C4E8B5CA6}
WARNING: DW066: OS requirements not met for {0D96CFE6-376D-44B8-808A-16F3BEB73263}
WARNING: DW066: OS requirements not met for {4A8546D0-CEDF-48C1-9BA1-DD5B4ADFC154}
WARNING: DW066: OS requirements not met for {6C7D437A-D2E9-4FE9-A4D9-A6329860835C}
WARNING: DW066: OS requirements not met for {DD18D60C-87B1-47D9-8312-67508B402FB9}
WARNING: DW066: OS requirements not met for {CBDD7465-CE11-4A58-9497-C370B65923F1}
WARNING: DW066: OS requirements not met for {E39A5ABD-516B-46F9-A042-694BBA6A4E08}
WARNING: DW066: OS requirements not met for {D0C50427-0E90-4821-91F3-D9476235901F}
WARNING: DW066: OS requirements not met for {EE85C227-0148-4825-B659-6A1E142571EE}
WARNING: DW066: OS requirements not met for {6D96660C-1444-410E-9A84-681C0AFB8937}
WARNING: DW066: OS requirements not met for {9416FE9E-345E-11E0-BC42-0024E8692489}
WARNING: DW066: OS requirements not met for {49E6D00F-3456-11E0-AE83-842B2B67A8CC}
WARNING: DW066: OS requirements not met for {CBBBB5DB-8EF3-40D7-A9FE-5A69100C1EED}
WARNING: DW066: OS requirements not met for {BD85DFD4-005F-4219-8E27-C922CC4D8A61}
WARNING: DW066: OS requirements not met for {2EE4F060-CEE6-4002-AA8B-91B791541767}
WARNING: DW066: OS requirements not met for {E5F5A323-E3CA-4710-ABBB-2C0C25516F89}
WARNING: DW066: OS requirements not met for {EF45880C-DD84-46C3-A054-0BC5F76A6BBE}
WARNING: DW066: OS requirements not met for {AE9B837F-D135-42FC-BE03-33545B5DCBDC}
WARNING: DW066: OS requirements not met for {11E1188F-E576-47BC-B215-600C02C7EABF}
WARNING: DW066: OS requirements not met for {A80C015C-1939-42A5-AD2F-E76C7F194505}
WARNING: DW066: OS requirements not met for {FECCB1BF-038D-41C2-861B-4560E7667005}
WARNING: DW066: OS requirements not met for {45063C56-A2A2-4FD1-A56A-A964723EEE1E}
WARNING: DW066: OS requirements not met for {54D89F03-8EED-4FF9-BCDF-3B2E11D448A6}
WARNING: DW066: OS requirements not met for {FD58D99B-9927-4226-8E00-959A4F76BD89}
WARNING: DW066: OS requirements not met for {37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3}
WARNING: DW066: OS requirements not met for {0094FC04-A548-4D8F-87C1-140431F76C2E}
WARNING: DW066: OS requirements not met for {42774483-D33C-46F7-8B20-FD0B1A3DAC25}
WARNING: DW066: OS requirements not met for {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}
WARNING: DW066: OS requirements not met for {4058E728-84D8-45CE-8E2D-5F35BD6659A1}
WARNING: DW066: OS requirements not met for {71BC8278-815D-4F8C-8FA5-C6F782C73892}
WARNING: DW066: OS requirements not met for {7EABC54B-02C3-4DA1-9EB4-974CE7414066}
WARNING: DW066: OS requirements not met for {1A1E5FF9-D0FD-42A3-8E18-E5E7E95E1AB4}
WARNING: DW066: OS requirements not met for {CFA46C39-C539-4BE9-9364-495003C714AD}
WARNING: DW066: OS requirements not met for {BAE5212B-6651-4AD8-B26A-1B284D2665C6}
WARNING: DW066: OS requirements not met for {AC003BC0-704F-4F02-A72E-AC8B7044DE24}
WARNING: DW066: OS requirements not met for {0F3647F8-E51D-4FCC-8862-9A8D0C5ACF25}
WARNING: DW066: OS requirements not met for {6F3A624B-1B72-4081-96E8-23261F389C5C}
WARNING: DW066: OS requirements not met for {BD0D6363-E961-410F-8BF4-ECD8795F3923}
WARNING: DW066: OS requirements not met for {152B1DA7-A342-4EAA-BD28-25DD7B74AB3C}
WARNING: DW066: OS requirements not met for {A189C479-C7CD-4E08-8CCF-D999B68C0C71}
WARNING: DW066: OS requirements not met for {3F023875-4A52-4605-9DB6-A88D4A813E8D}
WARNING: DW066: OS requirements not met for {E5DD149F-8370-48F9-A32C-2E3DC776CFFB}
WARNING: DW066: OS requirements not met for {B6D38690-755E-4F40-A35A-23F8BC2B86AC}
WARNING: DW066: OS requirements not met for {033E378E-6AD3-4AD5-BDEB-CBD69B31046C}
WARNING: DW066: OS requirements not met for {D1B83970-7269-48BE-8B0E-5120D9327E52}
WARNING: DW066: OS requirements not met for {635FED5B-2C6D-49BE-87E6-7A6FCD22BC5A}
WARNING: DW066: OS requirements not met for {D1A19B02-817E-4296-A45B-07853FD74D57}
WARNING: DW066: OS requirements not met for {D92BBB52-82FF-42ED-8A3C-4E062F944AB7}
WARNING: DW066: OS requirements not met for {92D58719-BBC1-4CC3-A08B-56C9E884CC2C}
WARNING: DW066: OS requirements not met for {08D2E121-7F6A-43EB-97FD-629B44903403}
----------- Payload: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} Adobe Flash CS5.5 11.5.0.0 -----------
ERROR: DF037: Unable to delete directory "C:\Program Files\Adobe\Adobe Flash CS5.5\AIR2.6\frameworks\projects\air\ApplicationUpdater\src\ApplicationUpdaterDialogs\air \update". Error 145 The directory is not empty.(Seq 1398)
ERROR: DW063: Command ARKDeleteDirectoryCommand failed.(Seq 1398)
ERROR: DF037: Unable to delete directory "C:\Program Files\Adobe\Adobe Flash CS5.5\AIR2.6\frameworks\projects\air\ApplicationUpdater\src\ApplicationUpdaterDialogs\air ". Error 145 The directory is not empty.(Seq 1399)
ERROR: DW063: Command ARKDeleteDirectoryCommand failed.(Seq 1399)
ERROR: DF037: Unable to delete directory "C:\Program Files\Adobe\Adobe Flash CS5.5\AIR2.6\frameworks\projects\air\ApplicationUpdater\src\ApplicationUpdaterDialogs". Error 145 The directory is not empty.(Seq 1401)
ERROR: DW063: Command ARKDeleteDirectoryCommand failed.(Seq 1401)
ERROR: DF037: Unable to delete directory "C:\Program Files\Adobe\Adobe Flash CS5.5\AIR2.6\frameworks\projects\air\ApplicationUpdater\src". Error 145 The directory is not empty.(Seq 1444)
ERROR: DW063: Command ARKDeleteDirectoryCommand failed.(Seq 1444)
ERROR: DF037: Unable to delete directory "C:\Program Files\Adobe\Adobe Flash CS5.5\AIR2.6\frameworks\projects\air\ApplicationUpdater". Error 145 The directory is not empty.(Seq 1446)
ERROR: DW063: Command ARKDeleteDirectoryCommand failed.(Seq 1446)
ERROR: DF037: Unable to delete directory "C:\Program Files\Adobe\Adobe Flash CS5.5\AIR2.6\frameworks\projects\air". Error 145 The directory is not empty.(Seq 1448)
ERROR: DW063: Command ARKDeleteDirectoryCommand failed.(Seq 1448)
ERROR: DF037: Unable to delete directory "C:\Program Files\Adobe\Adobe Flash CS5.5\AIR2.6\frameworks\projects". Error 145 The directory is not empty.(Seq 1449)
ERROR: DW063: Command ARKDeleteDirectoryCommand failed.(Seq 1449)
ERROR: DF037: Unable to delete directory "C:\Program Files\Adobe\Adobe Flash CS5.5\AIR2.6\frameworks". Error 145 The directory is not empty.(Seq 1467)
ERROR: DW063: Command ARKDeleteDirectoryCommand failed.(Seq 1467)
----------- Payload: {08EF22BC-43B2-4B4E-BA12-52B18F418F38} Adobe Photoshop CS5.1 Core 12.1.0.0 -----------
ERROR: DF037: Unable to delete directory "C:\Users\Administrator\AppData\Roaming\Adobe\Adobe Photoshop CS5.1". Error 145 The directory is not empty.(Seq 3498)
ERROR: DW063: Command ARKDeleteDirectoryCommand failed.(Seq 3498)
----------- Payload: {0D96CFE6-376D-44B8-808A-16F3BEB73263} Adobe Media Encoder CS5.5 5.5.0.0 -----------
ERROR: DF037: Unable to delete directory "C:\Users\Administrator\AppData\Roaming\Adobe\Adobe Media Encoder". Error 145 The directory is not empty.(Seq 5)
ERROR: DW063: Command ARKDeleteDirectoryCommand failed.(Seq 5)
----------- Payload: {0094FC04-A548-4D8F-87C1-140431F76C2E} Adobe ExtendScript Toolkit CS5.5 3.6.0.0 -----------
ERROR: DF037: Unable to delete directory "C:\Users\Administrator\AppData\Roaming\Adobe\ExtendScript Toolkit". Error 145 The directory is not empty.(Seq 381)
ERROR: DW063: Command ARKDeleteDirectoryCommand failed.(Seq 381)
----------- Payload: {71BC8278-815D-4F8C-8FA5-C6F782C73892} Adobe CSXS Infrastructure CS5.5 2.5.0.0 -----------
ERROR: DF037: Unable to delete directory "C:\Users\Administrator\AppData\Roaming\Adobe\CS5.5ServiceManager". Error 145 The directory is not empty.(Seq 8)
ERROR: DW063: Command ARKDeleteDirectoryCommand failed.(Seq 8)
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
Exit Code: 0 - No error.
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
  *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*