InDesign CS5: Configuration Error (Error 5)

I've installed CS5 Premium. When I try to start InDesign CS5, I get this error: "Configuration error. Please uninstall and reinstall the product. If this problem still occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of the screen. Error: 5. http://www.adobe.com/support/". It looks like this:
I've uninstalled and reinstalled. It did not help; I got this same error again. I went to the Adobe support page and found nothing useful. I see it says "contact Adobe technical support," but I am trying my best to sort this out on my own before getting in the support queue.
Has anyone else had this trouble?
Perhaps related, perhaps not, when I try to start Photoshop CS5, it brings me to the 30-day trial activation screen. This, despite the fact that I entered my serial number for the suite when installing it. If I put the serial number into the activation screen, it rejects it as invalid for the product (from what I read, it should be accepted ... a document here on Adobe's website said any application in the suite should accept the suite serial number). I know the serial number is good, because it works on my other machine (it installed fine and works on my desktop, and this is the laptop I am trying to get to work). InDesign, Photoshop, and Bridge are the only products in the suite installed on this machine. Bridge works fine.
Any help would be most appreciated!

Hi Swapnil,
What do you mean by system configuration and how to run CS3 Clean Script on level 4?
Thanks!
Date: Tue, 27 Jul 2010 12:21:33 -0600
From: [email protected]
To: [email protected]
Subject: InDesign CS5: Configuration Error (Error 5)
Hi,
Can you please provide information about system configuration.
If you don't have any other version of Adobe on your system then you can run CS3 Clean Script on level 4 on your machine. This will actually remove all Adobe componentes from your machine and then try the installation..
Cheers,
Swapnil
>

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*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
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RIBS version: 5.0.65.0
OSX version: 10.7.4
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Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
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:: END TIMER :: [Sync Media DB] took 737 milliseconds (0.737 seconds)
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-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
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Path: /Users/DASK/Library/Caches/Adobe/AAMUpdater/AdobeInDesignCS5.5-7.5/7.5.3.333/InDesignCS5. 5-AdobeUpdate/payloads/AdobeInDesign7xAppBase2-mul-300312112049/AdobeInDesign7xAppBase2-mu l-300312112049.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,5.0.65.0]
----------------- CreatePayloadSession: machine is x86 ---------------
0] Tue Jul 24 11:38:20 2012 INFO
______ Verify Dependency Subscribers ______
0] Tue Jul 24 11:38:20 2012 ERROR
DW023: The extension payload: {07209C1E-7A2A-11E1-9EF9-5B5DF24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-fi_FI 7.5.3.333 requires a parent with following specification:
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DW023: The extension payload: {1075E20A-7A2B-11E1-A8F6-757EF24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-sv_SE 7.5.3.333 requires a parent with following specification:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-sv_SE
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DW023: The extension payload: {1D8C5DC6-7A2A-11E1-9CAC-1B60F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-fr_CA 7.5.3.333 requires a parent with following specification:
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This payload will be ignored in this session.
DW023: The extension payload: {328612EE-7A2A-11E1-BE46-DE62F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-fr_FR 7.5.3.333 requires a parent with following specification:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-fr_FR
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {42184A0A-7A2B-11E1-B6C7-F583F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-uk_UA 7.5.3.333 requires a parent with following specification:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-uk_UA
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {49286448-7A2A-11E1-9A64-A065F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-hu_HU 7.5.3.333 requires a parent with following specification:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-hu_HU
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {57EF2FBA-7A2B-11E1-B268-BF86F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-zh_CN 7.5.3.333 requires a parent with following specification:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-zh_CN
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {5F534170-7A2A-11E1-A5B7-6068F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-it_IT 7.5.3.333 requires a parent with following specification:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-it_IT
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {6C8284D8-7A29-11E1-944F-9BDFF14106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-cs_CZ 7.5.3.333 requires a parent with following specification:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-cs_CZ
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {6EB66524-7A2B-11E1-8309-7F89F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-zh_TW 7.5.3.333 requires a parent with following specification:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-zh_TW
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {7496AE28-7A2A-11E1-86EB-296BF24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-ja_JP 7.5.3.333 requires a parent with following specification:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-ja_JP
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {86126670-7A29-11E1-B3CB-BB4CF24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-da_DK 7.5.3.333 requires a parent with following specification:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-da_DK
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {89E6CEDE-7A2A-11E1-B5B6-E96DF24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-ko_KR 7.5.3.333 requires a parent with following specification:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-ko_KR
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {9B2A9424-7A29-11E1-83B9-854FF24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-de_DE 7.5.3.333 requires a parent with following specification:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-de_DE
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {A07F0922-7A2A-11E1-B9E2-A970F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-nb_NO 7.5.3.333 requires a parent with following specification:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-nb_NO
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {B1C55C46-7A29-11E1-B4DE-4752F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-en_GB 7.5.3.333 requires a parent with following specification:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-en_GB
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {B743B9A0-7A2A-11E1-81F1-6B73F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-nl_NL 7.5.3.333 requires a parent with following specification:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-nl_NL
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {CD2DADFC-7A2A-11E1-A3B6-2C76F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-pl_PL 7.5.3.333 requires a parent with following specification:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-pl_PL
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {DB6DB688-7A29-11E1-B049-D157F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-es_ES 7.5.3.333 requires a parent with following specification:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-es_ES
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {E33DD2F2-7A2A-11E1-AD8C-F578F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-pt_BR 7.5.3.333 requires a parent with following specification:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-pt_BR
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {F03FF206-7A29-11E1-B3B5-935AF24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-es_MX 7.5.3.333 requires a parent with following specification:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-es_MX
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {F9D61092-7A2A-11E1-AA5F-B57BF24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-ru_RU 7.5.3.333 requires a parent with following specification:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-ru_RU
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
0] Tue Jul 24 11:38:20 2012 INFO
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{6AFE0576-7A2C-11E1-88D2-74AAF24106A5} Adobe InDesign CS5.5 Common Base Files_7.5.3.333_AdobeInDesign7xCommonBase-mul 7.5.3.333: 0 (0,0)
{848BF4CC-7A2B-11E1-8A90-3F8CF24106A5} Adobe InDesign CS5.5 Application Base Files_7.5.3.333_AdobeInDesign7xAppBase-mul 7.5.3.333: 0 (0,0)
{C68C3E1A-7A29-11E1-A9D9-0F55F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-en_US 7.5.3.333: 0 (0,0)
{FE75A95E-7A2B-11E1-8037-B59BF24106A5} Adobe InDesign CS5.5 Application Base Files2_7.5.3.333_AdobeInDesign7xAppBase2-mul 7.5.3.333: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Initializing the INSTALLDIR with PDB data for payload {0CCF0458-5171-11E0-BC45-DC59E3AB3DC5}
File Exists: /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Resources/AMT/application.xml
Located the INSTALLDIR for payload '{0CCF0458-5171-11E0-BC45-DC59E3AB3DC5}' : '/Applications'
0] Tue Jul 24 11:38:28 2012 INFO
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {6AFE0576-7A2C-11E1-88D2-74AAF24106A5} Adobe InDesign CS5.5 Common Base Files_7.5.3.333_AdobeInDesign7xCommonBase-mul 7.5.3.333 is: true
Action string for {6AFE0576-7A2C-11E1-88D2-74AAF24106A5} Adobe InDesign CS5.5 Common Base Files_7.5.3.333_AdobeInDesign7xCommonBase-mul 7.5.3.333 is install
Value returned on lookup of payload: {848BF4CC-7A2B-11E1-8A90-3F8CF24106A5} Adobe InDesign CS5.5 Application Base Files_7.5.3.333_AdobeInDesign7xAppBase-mul 7.5.3.333 is: false
Action string for {848BF4CC-7A2B-11E1-8A90-3F8CF24106A5} Adobe InDesign CS5.5 Application Base Files_7.5.3.333_AdobeInDesign7xAppBase-mul 7.5.3.333 is install
Value returned on lookup of payload: {C68C3E1A-7A29-11E1-A9D9-0F55F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-en_US 7.5.3.333 is: false
Action string for {C68C3E1A-7A29-11E1-A9D9-0F55F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-en_US 7.5.3.333 is install
Value returned on lookup of payload: {FE75A95E-7A2B-11E1-8037-B59BF24106A5} Adobe InDesign CS5.5 Application Base Files2_7.5.3.333_AdobeInDesign7xAppBase2-mul 7.5.3.333 is: false
Action string for {FE75A95E-7A2B-11E1-8037-B59BF24106A5} Adobe InDesign CS5.5 Application Base Files2_7.5.3.333_AdobeInDesign7xAppBase2-mul 7.5.3.333 is install
END Setting requested payload actions
Initializing the INSTALLDIR with PDB data for payload {0CCF0458-5171-11E0-BC45-DC59E3AB3DC5}
File Exists: /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Resources/AMT/application.xml
Located the INSTALLDIR for payload '{0CCF0458-5171-11E0-BC45-DC59E3AB3DC5}' : '/Applications'
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Applications
0] Tue Jul 24 11:44:43 2012 INFO
Initializing the INSTALLDIR with PDB data for payload {F313167E-5172-11E0-ACE7-30C2E3AB3DC5}
Located the INSTALLDIR for payload '{F313167E-5172-11E0-ACE7-30C2E3AB3DC5}' : '/Applications'
Initializing the INSTALLDIR with PDB data for payload {0CCF0458-5171-11E0-BC45-DC59E3AB3DC5}
File Exists: /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Resources/AMT/application.xml
Located the INSTALLDIR for payload '{0CCF0458-5171-11E0-BC45-DC59E3AB3DC5}' : '/Applications'
Initializing the INSTALLDIR with PDB data for payload {ED9DC850-516E-11E0-9096-1FE5E2AB3DC5}
0] Tue Jul 24 11:44:44 2012 INFO
Initializing the INSTALLDIR with PDB data for payload {0CCF0458-5171-11E0-BC45-DC59E3AB3DC5}
File Exists: /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Resources/AMT/application.xml
Located the INSTALLDIR for payload '{0CCF0458-5171-11E0-BC45-DC59E3AB3DC5}' : '/Applications'
Located the INSTALLDIR for payload '{ED9DC850-516E-11E0-9096-1FE5E2AB3DC5}' : '/Applications'
Initializing the INSTALLDIR with PDB data for payload {03FB981A-5170-11E0-A90E-3CEDE2AB3DC5}
Located the INSTALLDIR for payload '{03FB981A-5170-11E0-A90E-3CEDE2AB3DC5}' : '/Applications'
0] Tue Jul 24 11:44:45 2012 INFO
BEGIN InstallOperationsQueue Unordered operations
{6AFE0576-7A2C-11E1-88D2-74AAF24106A5} Adobe InDesign CS5.5 Common Base Files_7.5.3.333_AdobeInDesign7xCommonBase-mul 7.5.3.333: with operation repair
{848BF4CC-7A2B-11E1-8A90-3F8CF24106A5} Adobe InDesign CS5.5 Application Base Files_7.5.3.333_AdobeInDesign7xAppBase-mul 7.5.3.333: with operation install
{C68C3E1A-7A29-11E1-A9D9-0F55F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-en_US 7.5.3.333: with operation install
{FE75A95E-7A2B-11E1-8037-B59BF24106A5} Adobe InDesign CS5.5 Application Base Files2_7.5.3.333_AdobeInDesign7xAppBase2-mul 7.5.3.333: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{6AFE0576-7A2C-11E1-88D2-74AAF24106A5} Adobe InDesign CS5.5 Common Base Files_7.5.3.333_AdobeInDesign7xCommonBase-mul 7.5.3.333: with operation repair
{848BF4CC-7A2B-11E1-8A90-3F8CF24106A5} Adobe InDesign CS5.5 Application Base Files_7.5.3.333_AdobeInDesign7xAppBase-mul 7.5.3.333: with operation install
{C68C3E1A-7A29-11E1-A9D9-0F55F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-en_US 7.5.3.333: with operation install
{FE75A95E-7A2B-11E1-8037-B59BF24106A5} Adobe InDesign CS5.5 Application Base Files2_7.5.3.333_AdobeInDesign7xAppBase2-mul 7.5.3.333: with operation install
END InstallOperationsQueue Ordered operations
0] Tue Jul 24 11:44:45 2012 WARN
DW035: Patcher: {6AFE0576-7A2C-11E1-88D2-74AAF24106A5} Adobe InDesign CS5.5 Common Base Files_7.5.3.333_AdobeInDesign7xCommonBase-mul 7.5.3.333 has already been applied. Patchers cannot be repaired/reinstalled, skipping this patcher
0] Tue Jul 24 11:44:45 2012 INFO
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{6AFE0576-7A2C-11E1-88D2-74AAF24106A5} Adobe InDesign CS5.5 Common Base Files_7.5.3.333_AdobeInDesign7xCommonBase-mul 7.5.3.333: with operation repair
{848BF4CC-7A2B-11E1-8A90-3F8CF24106A5} Adobe InDesign CS5.5 Application Base Files_7.5.3.333_AdobeInDesign7xAppBase-mul 7.5.3.333: with operation install
{C68C3E1A-7A29-11E1-A9D9-0F55F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-en_US 7.5.3.333: with operation install
{FE75A95E-7A2B-11E1-8037-B59BF24106A5} Adobe InDesign CS5.5 Application Base Files2_7.5.3.333_AdobeInDesign7xAppBase2-mul 7.5.3.333: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{6AFE0576-7A2C-11E1-88D2-74AAF24106A5} Adobe InDesign CS5.5 Common Base Files_7.5.3.333_AdobeInDesign7xCommonBase-mul 7.5.3.333: with operation repair
{848BF4CC-7A2B-11E1-8A90-3F8CF24106A5} Adobe InDesign CS5.5 Application Base Files_7.5.3.333_AdobeInDesign7xAppBase-mul 7.5.3.333: with operation install
{C68C3E1A-7A29-11E1-A9D9-0F55F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-en_US 7.5.3.333: with operation install
{FE75A95E-7A2B-11E1-8037-B59BF24106A5} Adobe InDesign CS5.5 Application Base Files2_7.5.3.333_AdobeInDesign7xAppBase2-mul 7.5.3.333: with operation install
END InstallOperationsQueue Ordered operations
0] Tue Jul 24 11:44:45 2012 WARN
DW035: Patcher: {6AFE0576-7A2C-11E1-88D2-74AAF24106A5} Adobe InDesign CS5.5 Common Base Files_7.5.3.333_AdobeInDesign7xCommonBase-mul 7.5.3.333 has already been applied. Patchers cannot be repaired/reinstalled, skipping this patcher
0] Tue Jul 24 11:44:45 2012 INFO
Skipping payload {6AFE0576-7A2C-11E1-88D2-74AAF24106A5} Adobe InDesign CS5.5 Common Base Files_7.5.3.333_AdobeInDesign7xCommonBase-mul 7.5.3.333 as payload is not cached
0] Tue Jul 24 11:44:46 2012 INFO
Initializing the INSTALLDIR with PDB data for payload {0CCF0458-5171-11E0-BC45-DC59E3AB3DC5}
File Exists: /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Resources/AMT/application.xml
Located the INSTALLDIR for payload '{0CCF0458-5171-11E0-BC45-DC59E3AB3DC5}' : '/Applications'
Calling the custom action code for pre-install for payload {848BF4CC-7A2B-11E1-8A90-3F8CF24106A5}
::START TIMER:: [Payload Operation :{848BF4CC-7A2B-11E1-8A90-3F8CF24106A5}]
1] Tue Jul 24 11:44:46 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {848BF4CC-7A2B-11E1-8A90-3F8CF24106A5} modify request for AdobeCode: {848BF4CC-7A2B-11E1-8A90-3F8CF24106A5}
Effective AdobeCode for: {848BF4CC-7A2B-11E1-8A90-3F8CF24106A5} is {848BF4CC-7A2B-11E1-8A90-3F8CF24106A5}
PDB install manipulation failed
0] Tue Jul 24 11:44:47 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: -1 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{848BF4CC-7A2B-11E1-8A90-3F8CF24106A5}] took 1205 milliseconds (1.205 seconds) DTR = 3.3195 KBPS (0.0032417 MBPS)
User specified overrideFile:
The csu inventory was not updated for payload {848BF4CC-7A2B-11E1-8A90-3F8CF24106A5} Adobe InDesign CS5.5 Application Base Files_7.5.3.333_AdobeInDesign7xAppBase-mul 7.5.3.333, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {848BF4CC-7A2B-11E1-8A90-3F8CF24106A5} Adobe InDesign CS5.5 Application Base Files_7.5.3.333_AdobeInDesign7xAppBase-mul 7.5.3.333
Initializing the INSTALLDIR with PDB data for payload {ED9DC850-516E-11E0-9096-1FE5E2AB3DC5}
Initializing the INSTALLDIR with PDB data for payload {0CCF0458-5171-11E0-BC45-DC59E3AB3DC5}
File Exists: /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Resources/AMT/application.xml
Located the INSTALLDIR for payload '{0CCF0458-5171-11E0-BC45-DC59E3AB3DC5}' : '/Applications'
Located the INSTALLDIR for payload '{ED9DC850-516E-11E0-9096-1FE5E2AB3DC5}' : '/Applications'
Calling the custom action code for pre-install for payload {C68C3E1A-7A29-11E1-A9D9-0F55F24106A5}
::START TIMER:: [Payload Operation :{C68C3E1A-7A29-11E1-A9D9-0F55F24106A5}]
1] Tue Jul 24 11:44:47 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {848BF4CC-7A2B-11E1-8A90-3F8CF24106A5} modify request for AdobeCode: {C68C3E1A-7A29-11E1-A9D9-0F55F24106A5}
Effective AdobeCode for: {C68C3E1A-7A29-11E1-A9D9-0F55F24106A5} is {C68C3E1A-7A29-11E1-A9D9-0F55F24106A5}
PDB install manipulation failed
0] Tue Jul 24 11:44:48 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: -1 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{C68C3E1A-7A29-11E1-A9D9-0F55F24106A5}] took 1058 milliseconds (1.058 seconds)
User specified overrideFile:
The csu inventory was not updated for payload {C68C3E1A-7A29-11E1-A9D9-0F55F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-en_US 7.5.3.333, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {C68C3E1A-7A29-11E1-A9D9-0F55F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-en_US 7.5.3.333
0] Tue Jul 24 11:44:49 2012 INFO
Initializing the INSTALLDIR with PDB data for payload {03FB981A-5170-11E0-A90E-3CEDE2AB3DC5}
Located the INSTALLDIR for payload '{03FB981A-5170-11E0-A90E-3CEDE2AB3DC5}' : '/Applications'
Calling the custom action code for pre-install for payload {FE75A95E-7A2B-11E1-8037-B59BF24106A5}
::START TIMER:: [Payload Operation :{FE75A95E-7A2B-11E1-8037-B59BF24106A5}]
1] Tue Jul 24 11:44:49 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {848BF4CC-7A2B-11E1-8A90-3F8CF24106A5} modify request for AdobeCode: {FE75A95E-7A2B-11E1-8037-B59BF24106A5}
Effective AdobeCode for: {FE75A95E-7A2B-11E1-8037-B59BF24106A5} is {FE75A95E-7A2B-11E1-8037-B59BF24106A5}
PDB install manipulation failed
0] Tue Jul 24 11:44:50 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: -1 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{FE75A95E-7A2B-11E1-8037-B59BF24106A5}] took 1074 milliseconds (1.074 seconds)
User specified overrideFile:
The csu inventory was not updated for payload {FE75A95E-7A2B-11E1-8037-B59BF24106A5} Adobe InDesign CS5.5 Application Base Files2_7.5.3.333_AdobeInDesign7xAppBase2-mul 7.5.3.333, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {FE75A95E-7A2B-11E1-8037-B59BF24106A5} Adobe InDesign CS5.5 Application Base Files2_7.5.3.333_AdobeInDesign7xAppBase2-mul 7.5.3.333
No operation. We're done:
0] Tue Jul 24 11:44:52 2012 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
0] Tue Jul 24 11:44:52 2012 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe InDesign CS5.5 Common Base Files_7.5.3.333_AdobeInDesign7xCommonBase-mul: Patch already installed
DW050: - Adobe InDesign CS5.5 Application Base Files_7.5.3.333_AdobeInDesign7xAppBase-mul: Install failed
DW050: - Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-en_US: Install failed
DW050: - Adobe InDesign CS5.5 Application Base Files2_7.5.3.333_AdobeInDesign7xAppBase2-mul: Install failed
0] Tue Jul 24 11:44:52 2012 INFO
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 399220 milliseconds (399.22 seconds) DTR = 6.20209 KBPS (0.00605673 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 27 error(s), 2 warning(s)
ERROR: DW023: The extension payload: {07209C1E-7A2A-11E1-9EF9-5B5DF24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-fi_FI 7.5.3.333 requires a parent with following specification:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-fi_FI
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {1075E20A-7A2B-11E1-A8F6-757EF24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-sv_SE 7.5.3.333 requires a parent with following specification:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-sv_SE
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {1D8C5DC6-7A2A-11E1-9CAC-1B60F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-fr_CA 7.5.3.333 requires a parent with following specification:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-fr_CA
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {27EE927E-7A2B-11E1-9945-3581F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-tr_TR 7.5.3.333 requires a parent with following specification:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-tr_TR
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {328612EE-7A2A-11E1-BE46-DE62F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-fr_FR 7.5.3.333 requires a parent with following specification:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-fr_FR
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {42184A0A-7A2B-11E1-B6C7-F583F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-uk_UA 7.5.3.333 requires a parent with following specification:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-uk_UA
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {49286448-7A2A-11E1-9A64-A065F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-hu_HU 7.5.3.333 requires a parent with following specification:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-hu_HU
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {57EF2FBA-7A2B-11E1-B268-BF86F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-zh_CN 7.5.3.333 requires a parent with following specification:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-zh_CN
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {5F534170-7A2A-11E1-A5B7-6068F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-it_IT 7.5.3.333 requires a parent with following specification:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-it_IT
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {6C8284D8-7A29-11E1-944F-9BDFF14106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-cs_CZ 7.5.3.333 requires a parent with following specification:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-cs_CZ
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {6EB66524-7A2B-11E1-8309-7F89F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-zh_TW 7.5.3.333 requires a parent with following specification:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-zh_TW
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {7496AE28-7A2A-11E1-86EB-296BF24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-ja_JP 7.5.3.333 requires a parent with following specification:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-ja_JP
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {86126670-7A29-11E1-B3CB-BB4CF24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-da_DK 7.5.3.333 requires a parent with following specification:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-da_DK
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {89E6CEDE-7A2A-11E1-B5B6-E96DF24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-ko_KR 7.5.3.333 requires a parent with following specification:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-ko_KR
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {9B2A9424-7A29-11E1-83B9-854FF24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-de_DE 7.5.3.333 requires a parent with following specification:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-de_DE
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {A07F0922-7A2A-11E1-B9E2-A970F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-nb_NO 7.5.3.333 requires a parent with following specification:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-nb_NO
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {B1C55C46-7A29-11E1-B4DE-4752F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-en_GB 7.5.3.333 requires a parent with following specification:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-en_GB
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {B743B9A0-7A2A-11E1-81F1-6B73F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-nl_NL 7.5.3.333 requires a parent with following specification:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-nl_NL
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {CD2DADFC-7A2A-11E1-A3B6-2C76F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-pl_PL 7.5.3.333 requires a parent with following specification:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-pl_PL
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {DB6DB688-7A29-11E1-B049-D157F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-es_ES 7.5.3.333 requires a parent with following specification:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-es_ES
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {E33DD2F2-7A2A-11E1-AD8C-F578F24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-pt_BR 7.5.3.333 requires a parent with following specification:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-pt_BR
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {F03FF206-7A29-11E1-B3B5-935AF24106A5} Adobe InDesign CS5.5 Application Language Files_7.5.3.333_AdobeInDesign7xAppLang-es_MX 7.5.3.333 requires a parent with following specification:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-es_MX
MinVersion: 0.0.0.0

InDesign CS5 / System Log Errors

MacOS 10.6.6
My system log suddenly began swelling to 1.5GB, which includes thousand of InDesign related error messages like this:
2/26/11 4:09:55 PM Adobe InDesign CS5[383] *** __NSAutoreleaseNoPool(): Object 0x5fe3eb00 of class NSCFArray autoreleased with no pool in place - just leaking
2/26/11 4:09:55 PM Adobe InDesign CS5[383] *** __NSAutoreleaseNoPool(): Object 0x2bce7ed0 of class NSCFDictionary autoreleased with no pool in place - just leaking
Any thoughts as to what this means or as to what is causing this issue?
Thanks.

That only works if the developer used Extension Manager to install their extensions. I'm willing to bet that most do not...
(Using Extension Manager is a real pain...)
Disabling Plugins is usually as simple as dragging the plugin out of the plug-ins folder. If there are supporting extensions and/or startup scripts, it's more complicated...
Harbs

Indesign cs5.5 crash error

I just recently started having this problem after I updated my Indesign program. The program opens fine and I am able to start a document fine but when I try to do anything with the document I get this error and it forces shutdown. I have tried to hit the button that says check for a solution online but nothing comes up.
Problem signature:
Problem Event Name:          APPCRASH
Application Name:          InDesign.exe
Application Version:          7.5.0.142
Application Timestamp:          4d78c745
Fault Module Name:          LAYERS PANEL.APLN
Fault Module Version:          7.5.2.318
Fault Module Timestamp:          4e7af09b
Exception Code:          c0000005
Exception Offset:          000185c5
OS Version:          6.0.6001.2.1.0.256.1
Locale ID:          1033
Additional Information 1:          fd00
Additional Information 2:          ea6f5fe8924aaa756324d57f87834160
Additional Information 3:          fd00
Additional Information 4:          ea6f5fe8924aaa756324d57f87834160
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
I have tried restoring my computer to before the update. I have a Windows Vista 64 bit computer.
I hope someone can help!

stephanie1202 wrote:
When I go to C:/user/appdata my next option isn't roaming it's LocalLow then Conduit then Community Alerts then Dialogs, Feeds, LanguagePacks, and Logs. I have made all my hidden files visable but just can't seem to get to where you are saying to go. Do you have any suggestions on where I can find these files? I tried the other way but it was unsuccesful. I managed to pull up the preferences dialog box but was unable to find any place where I could reset the preferences.
Are you really in the right place?
The path to InDesign Defaults is C:\Users\<USER>\AppData\Roaming\... where <USER> is your user name. Can't tell if you've mistyped the path in your response, or if you are looking in the wrong folder.
The path to InDesinged SavedData looks the same at a quick glance, but is different Instead of the Roaming folder you need to navigate through the Local folder:
C:\Users\<USER>\AppData\Local\Adobe\InDesign\<Version #>\<Language>\Caches\
In any case, the keyboard shortcut method, if you are fast enough, does the same thing except it doesn't give you a chance to back up the old files, but you have to be VERY quick on the keys -- if you don't see a confirmation dialog try again.

Problem extracting InDesign CS5.5 trial - error message "illegal seek"

Hi,
trying to download Indesign trial CS5.5
I think the file downloads, however when it trys to extract I get a box appear saying
"the following disc images could not be installed;
InDesign_7_5_LS1.dmg - illegal seek"
I can't open from the actual file either.
I have tried downloading multiple times.
Can anybody please help!
Thanks

Hi Lucy
I just spent a few minutes on Adobe Live Chat. They provided an alternate link to download the product -- hopefully bypassing the Download Assistant which I think is the real problem. We'll see. Here's a link to them if you want to try it. I'm re-downloading it now and am hopeful.
http://www.adobe.com/support/chat/ivrchat.html

InDesign CS5.5 Export Error: Small fonts

When exporting to a PDF I get a Background Task alert:
Small Fonts: This font could not be embedded because it is missing its font outline file. Adobe Acrobat requires the outline file to be installed for correct viewing and printing of this file.
Can anyone tell me what this means and how to fix it.
When viewing the PDF that is exported part of my background from my Master Pages is missing however, it prints fine.

Congratulations! You managed to dupe InDesign to use one of the system bitmap fonts that come with Windows since (about) v.3.
"Small Fonts" is a for-screen-only bitmap font, intended to be used at a typical size of 3 to 6 PIXELS. It's a real legacy thing, just like the other bitmap-only-fonts "Microsoft Sans", "System", and maybe a few others. ("Microsoft Sans" is nowadays silently replaced by the system with Arial, I believe.) Those are the real bitmap deal -- designed to be used at their design size, for bitmap purposes only.
The strange thing is that, honestly, *every* self-respecting DTP software programmer *knows* to steer well clear from these ancient relics; and under normal circumstances they are simply not available as a font selection. Let alone, to attempt to include rhem in something as modern (and pixel-font free) as a PDF. Now *somehow* you got a PDF where someone else apparently not only used software that *did* allow him to "use" this font but write it to a PDF as well! Of course that didn't work; this person sent you his PDF, still containing the reference of the font but not the font itself; you placed this PDF called "financial info (etc).pdf" into your law-abiding, top notch modern version of InDesign ... that *is* smart enough not to check just the fonts YOU used in your document but also those inside PLACED PDFs.
There you are, now: you cannot use this PDF because it has a missing font; and this font is one that no sensible piece of software will ever allow you to embed.
Only two options left, here: ask the responsible party for a replacement PDF *without* using this font, or use Acrobat Pro to try and select the text in this font and assign another one (or possibly you have to use something like PitStop).

Scripting label in InDesign CS5 vs CS4

I have read through a few (several) of the posts and am not finding info that I understand to help me with this specific problem.
I am editing a script that was written by another person several years ago and struggling to get it to work with InDesign CS5. The error I get seems to point to this bit of code that I believe creates a list from "labeled" text boxes in my documents. These boxes are later targeted and the content of them is changed based on the user's selection. As I understand it, the method or referring to these labels has changed in CS5, but the examples I have seen are all javascript or something other than Applee Script as far as I could tell.
--create references to Pass check boxes
try
    set passTextFrames to every text frame of all page items whose label is "Pass Text Frame"
on error
    display dialog "There is no labeled box in this document. Please click on the Cancel button, then place a slug from the slug library and re-run the script." buttons {"Cancel"} default button 1
end try
Later the code used to change the content of these frames is:
repeat with aPassFrame in passTextFrames
set contents of paragraph 1 of aPassFrame to "SECOND PASS"
end repeat
Thanks for any help you can offer!

tell application "Adobe InDesign CS5"
          tell the active document
                    try
                              set passTextFrames to every text frame whose label is "Pass Text Frame"
                    on error
                              display dialog "There is no labeled box in this document. ¬
                              Please click on the Cancel button, then place a slug from the slug library ¬
                              and re-run the script." buttons {"Cancel"} default button 1
                    end try
          end tell
end tell

Fresh install of InDesign but configuration error on opening

I just installed InDesign CS5 from the install disk on to a new Macbook Air recently purchased. Install went OK, but on trying to open the app, I get an error message:
Configuration Error
A problem has occurred with the licensing of this product.
Error 213:5
Anyone know what this means? Or how to fix it?
Thanks,
— Richard

CS5 runs fine on Maverick on my Macbook Pro. Have not run into any limitations. However, got advice to update permissions in the Application Support folder and that resolved it. Now opening.

What is it about InDesign CS5 that someone would get this error message?

Hi,
What is is about the .swf file that is generated from the InDesign CS5 interactive workspace that someone would get the following error message when they go to view the site I created?
"This file may contain newer information that this viewer can support. It may not open or display correctly. Adobe suggests that you upgrade to the latest versions of our Acrobat products blah blah blah."
The site doesn't seem to work for four Mac users, but works fine for at least one PC user.
I'm trying to figure out how to save the .swf file down to Flash Player 9, which I've done by exporting a .fla file, then adjusting the Publish setting in Flash CS5. But that throws a wrench into the works...all the animations go haywire by continuously looping and the scale of all the text elements on the first page is much larger than it should be.
Thanks, Steve

John Black3 wrote:
Many of my songs in my iTunes Library no longer play. I get this error message: "The song xxx could not be used because the original file could not be found. Would you like to locate it?
this usually happens when a user moves or deletes files in the finder - a sure way to upset iTunes.
did you move or delete files in the finder ?
I cannot locate the song.
if you let iTunes manage your library, all your content will be in <MacintoshHD>/users/<yourname>/music/iTunes/iTunes music (or media)/music. did you look there ? tried a spotlight search ?
if the files are really gone, and have been purchased from the iTunes store, see Downloading past purchases from the App Store, iBookstore, and iTunes Store.

a tag is creating error in import XML in InDesign CS5.5

Hi All,
I am doing upgrade from InDesign CS2 to InDesign CS5.5.
I have indt file. It has been designed using the CS2 and now converted that indt file into CS5.5 using InDesign CS5.5.
But I am facing some serious issue while doing export to pdf in CS5.5 version.
I am following below steps:
1) Open indt file.
2) File Menu --> Import XML... [This XML file contains <a href="website link"> html tag]
3) XML Import Options [no change- defalut options selected]
4) Ideally it should merge this XML data with the indt file but it is asking me for some input and showing me "Find:" dialog [Check below snapshot]
I did some research and find out that I am getting this Find dialog because of the <a> tag in XML. when I removed the <a> tag from XML then it didn't give any dialog box and imported XML without any issue.
I am getting that xml from system and I cant remove the <a> tag from xml manually.
However I was not getting any error while doing import XML in CS2 version.
Please can anybody help in this?

When there is "http://" in anchor tag it will pop up this input window in manual export from indd/indt to pdf and it will failed in export through action script.
I communicated with the Adobe and it was bug. Adobe has confirmed that they would realease the patch for same sometime later, but I have not heard of anything. I got work around by removing it "http://" using java.

I am running InDesign CS5.5 and trying to open an In Design File but getting an error message. " Cannot open the file "PDavidLCover.indd". Adobe InDesign may not support the file format, a plug-in that supports the file format may be missing, or the file

I am running InDesign CS5.5 and trying to open an In Design File but getting an error message. " Cannot open the file "PDavidLCover.indd". Adobe InDesign may not support the file format, a plug-in that supports the file format may be missing, or the file me be open in another application."Please help I really need to get this file open.

Since you've shown us the folder contents it's a good bet it isn't in use (no lock file). And it doesn't look like the file is mis-named as there doesn't seem to be anything else there that would be the .indd file (but just in case, open it in TextEdit and paste the first few lines here so we can see what the file header says), so the most likely case is the file is damaged. Is that on a removable device of some sort?
You can try the tool at Repair corrupt InDesign Adobe files on Mac OS X or send me a link to the file by private message and I'll try the recovery tool I have for Windows.

Indesign cs5.5 server (service) giving error while including .indd document

Hi all,
When I try to include the .indd document in book and try to genarate pdf using indesign cs5.5 server sevice it gives following error:
( note : but when i am using command line(.bat ) file it is including .indd document without locking)
Error::
"[server] C:\clients\221\template\JNH.indd is locked and cannot be added to book file! [7232] [18387]"
please help me on this issue.
Thanks,
Sameer.

Hi,
I am not sure if this is a "Master Page since we use a French version (the functionnality is named "Gabarit" in French), so here is a printscreen which shows what our users try to do:
Immediately after the drop is completed, InDesign shuts down without further notice as described before.
I fully patched one machine to 7.5.3, rebooted it and it still does not work.
I know 2 GB is a little bit short, but since this is currently a corporate standard in my customer's organization, I will need to be sure that this is the direct and only cause before any upgrade request can be made.
Thank you for your help.

INDD CS6 error: "InDesign cannot open files in the "InDesign CS5.5 Document" format.

Working in CS6 on Mac OS X 10.7.5: When I double click an INDD file in the Finder, I get the following error from InDesign:
"The document "doc name" could not be opened. InDesign cannot open files in the "InDesign CS5.5 Document" format."
This just started recently and I have not been able to figure out why. I have not updated INDD or OS X. I can't think of anything else that changed, other than maybe a Java update. Have not updated to the latest OS yet.
The files I'm trying to open are files I created with CS6 - as recent as a few minutes ago. I can open them fine using the File>Open command in InDesign so I can open them, but I can't open them by double clicking them in Finder or dragging them to the INDD icon in the dock.
The info in Finder's "Get Info" window says they are CS6 files set to open in CS6 and I have permissions to read and write. They are not locked.
This is not incapacitating, but rather annoying and slows me down since this is one of the most common ways I open files.
Any suggestsion would be appreciated.

Probably won't work because it sounds like an OS problem of some sort, but you can try trashing the prefs. See Replace Your Preferences

InDesign CS5: Configuration Error (Error 5)

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