InDesign CS5 corrupted my file!

I'm using ID 7.0 on Mac OS 10.6.6. I have to open files over a network, and sure enough, a file that I was working on yesterday has somehow gotten corrupted. It crashes Indesign everytime. On one machine it complains about a database on another machine it just says that a "serious error was detected". Now I have to spend hours rebuilding the document unless anyone has a suggestion on how to uncorrupt a file.
I've looked throught the forums and tried several ideas, but nothing seems to work.

If you can't get your corporate IT to upgrade InDesign to 7.0.3, it's time to quit your job and get a new corporate.
(I'm joking here just a little bit -- but not entirely)
Adobe has fixed a huge number of bugs and it's nearly pointless to be working with the released version of CS5. You need to communicate to your management that this is a serious issue and one that requires their attention.
It's actualy 2011. I think Peter is being a bit more negative than is warranted, but the point is really: networks can do things to files that applications have no control over. Usually as a result of the way the network and the operating system interact. Typically there is nothing the application can do to prevent this corruption. (Or sometimes the choices it can make are really baroque and painful. Like instead of making a change to a 5mb file in place by seeking to the middle of the file and writing one byte, it has to copy the entire 5mb file. This is going to be more reliable on the broken networks, but it also means everyone with a working network will have to wait ~10 seconds for their file to save instead of 10 milliseconds. Not a good trade-off. And there's no way for InDesign to know the network is flaky/touchy/goofy.)
You didn't anwer if you had tried saving via IDML. That is your last and best hope.
Also, you didn't tell us what happens to cause the crash. Is it instantly upon opening the file? After working with it for a few minutes? While dragging a box? Going to a certain page? Typing a character? Context is important.
You probably are better off rebuilding the file from scratch. But if you don't upgrade InDesign, it will probably just happen again.
(on the other hand, 7.0.4 is about to be released. If getting an upgrade requires selling your soul to the IT department, you might want to wait a little bit until its out. On the other hand, sometimes selling a soul takes a few months to get the mortgage brokers in line and it's not over until the closing, so getting started now on the painful political process might be better.)

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    WARNING: OS requirements not met for {F9766AC1-1461-1033-B862-DF8FE1C033BE}
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    WARNING: Payload:{E995AC53-954A-48D2-A861-613B8D42A9BE} Adobe ExtendScript Toolkit CS5 has been updated and has been selected for repair. The patch {187A7A38-6DD4-4549-AECD-22BA6BC2F002} Adobe ExtendScript Toolkit CS5_3.5.0_AdobeExtendScriptToolkit3.5.0-mul will be uninstalled now.
    WARNING: Payload:{26B63C3A-0BFF-1033-B389-A7ACEC31657E} Adobe InDesign CS5 Application Language Files_AdobeInDesign7AppLang-en_GB has been updated and has been selected for repair. The patch {45B0CD86-8ED5-1014-BB61-85ABAB41C57B} Adobe InDesign CS5 Application Language Files_7.0.4.553_AdobeInDesign7AppLang-en_GB will be uninstalled now.
    WARNING: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw has been updated and has been selected for repair. The patch {4E1B59A1-029E-4C16-BBB3-F10D40EBB6EE} Photoshop Camera Raw_6.7_AdobeCameraRaw6.0All will be uninstalled now.
    WARNING: Payload:{2F6B67F4-A2BB-45D7-A80C-25FF646CC1C5} Adobe Player for Embedding has been updated and has been selected for repair. The patch {55516693-25E2-4620-BF94-6BA66B00419F} Adobe Player for Embedding_3.1_AdobeAPE3-mul will be uninstalled now.
    WARNING: Payload:{F9766AC1-1461-1033-B862-DF8FE1C033BE} Adobe InDesign CS5 Application Base Files has been updated and has been selected for repair. The patch {719E1C04-9031-1014-8D2D-8FA57837B53E} Adobe InDesign CS5 Application Base Files_7.0.4.553_AdobeInDesign7AppBase-mul will be uninstalled now.
    WARNING: Payload:{DEC9BB26-1381-1033-A965-E3BD5F2EF8BC} Adobe InDesign CS5 Application Base Files2 has been updated and has been selected for repair. The patch {7EF51537-90FE-1014-9767-B6100F0B1115} Adobe InDesign CS5 Application Base Files2_7.0.4.553_AdobeInDesign7AppBase2-mul will be uninstalled now.
    WARNING: Payload:{0D067D13-C3D7-4EA6-B346-740CD91FD547} Adobe Bridge CS5 has been updated and has been selected for repair. The patch {7F7421AA-3A80-49B2-B88B-611A50C23D30} Adobe Bridge CS5_4.0.5_AdobeBridge4-mul will be uninstalled now.
    WARNING: Payload:{E4E188D2-27D5-4E4C-92CE-87F9D24AD2F6} Adobe Extension Manager CS5 has been updated and has been selected for repair. The patch {9AF7B703-B806-4C74-94E5-82963EFC0188} Adobe Extension Manager CS5_5.0.1_AdobeExtensionManager5.0All will be uninstalled now.
    WARNING: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer has been updated and has been selected for repair. The patch {CC43F132-5096-41FC-A5C2-69E4202AC114} Camera Profiles Installer_6.7_AdobeCameraRawProfile6.0All will be uninstalled now.
    WARNING: Payload:{68CEA5C9-2964-4ECB-84A4-D77C511332BC} Adobe Media Encoder CS5 X64 has been updated and has been selected for repair. The patch {D8676884-2C59-41BB-B315-486D98A20867} Adobe Media Encoder CS5 X64_5.0.1_AMECore5All_x64 will be uninstalled now.
    WARNING: Payload:{02731921-5711-4E7A-A898-D6BCF0F2A1CD} Adobe CSXS Infrastructure CS5 has been updated and has been selected for repair. The patch {FA2A2592-3F40-456D-ACEC-166CB79D4F98} Adobe CSXS Infrastructure CS5_2.0.1_AdobeCSXSInfrastructure2-mul will be uninstalled now.
    ERROR: Found payload conflicts and errors:
    ERROR:  - Adobe Photoshop CS5 Core_x64 depends on Required Common Fonts Installation x64 to be installed.
    FATAL ERROR: Conflicts were found in the selected payloads. Halting installation.
    Any suggestion?????????????

  • Indesign CS5 Crash on install (with Log)

    Hi Everyone,
    When installing Indesign i recieve the below Exit Code 7:
    This problem has been driving me crazy!
    Any help would be greatly appreciated
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 44 error(s), 39 warning(s)
    WARNING: The payload with AdobeCode:  {F9766AC1-1461-1033-B862-DF8FE1C033BE} has recommended dependency on:
    WARNING:      Family: Adobe Web Suite CS5
    WARNING:      ProductName: Adobe Media Encoder CS5 X64
    WARNING:      MinVersion: 0.0.0.0
    WARNING:      This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    WARNING:      Removing this payload from the dependency list.
    WARNING: Memory requirements not met for {F9766AC1-1461-1033-B862-DF8FE1C033BE}
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    ERROR: The payload with AdobeCode:  {F9766AC1-1461-1033-B862-DF8FE1C033BE} has required dependency on:
    ERROR:      Family: InDesign
    ERROR:      ProductName: Adobe InDesign CS5 Icon Handler x64
    ERROR:      MinVersion: 0.0.0.0
    ERROR:      This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    ERROR:      Removing this dependency from list. Product may function improperly.
    ERROR: 3238 Unable to move file at "C:\Program Files\Common Files\Adobe\Installers\adobeTemp\{DEC9BB26-1381-1033-A965-E3BD5F2EF8BC}\_2834_534ef5bc4c0 f80b27197b177d4de4084" to "C:\Program Files\Adobe\Adobe InDesign CS5\Plug-Ins\Graphics\(Transparency UI Resources)\idrc_VIEW\2503.idrc" Error 32 The process cannot access the file because it is being used by another process.
    ERROR: 3238 Command ARKMoveFileCommand failed.
    ERROR: 3238 Unable to delete file copy at "C:\Program Files\Adobe\Adobe InDesign CS5\Plug-Ins\Graphics\(Transparency UI Resources)\idrc_VIEW\2503.idrc" Error 2 The system cannot find the file specified.
    ERROR: 3238 Error rolling back command ARKMoveFileCommand
    ERROR: The following payload errors were found during install:
    ERROR:  - Adobe CSXS Infrastructure CS5: Install failed
    ERROR:  - Adobe Media Player: Install failed
    ERROR:  - SiteCatalyst NetAverages: Install failed
    ERROR:  - Adobe InDesign CS5 Common Language Files_AdobeInDesign7CommonLang-en_US: Install failed
    ERROR:  - Adobe Bridge CS5: Install failed
    ERROR:  - Adobe Toolhints CS5: Install failed
    ERROR:  - Adobe InDesign CS5 Application Language Files_AdobeInDesign7AppLang-en_GB: Install failed
    ERROR:  - AdobeColorCommonSetCMYK: Install failed
    ERROR:  - Adobe Buzzword CS5: Install failed
    ERROR:  - Adobe Mini Bridge CS5: Install failed
    ERROR:  - Adobe SING CS5: Install failed
    ERROR:  - AdobeColorJA CS5: Install failed
    ERROR:  - Adobe ReviewPanel CS5: Install failed
    ERROR:  - Adobe BrowserLab CS Live: Install failed
    ERROR:  - CSXS Story Extension: Install failed
    ERROR:  - Adobe Media Encoder CS5: Install failed
    ERROR:  - Adobe Linguistics CS5: Install failed
    ERROR:  - PDF Settings CS5: Install failed
    ERROR:  - AdobeColorCommonSetRGB: Install failed
    ERROR:  - Adobe InDesign CS5 Common Base Files: Install failed
    ERROR:  - Adobe CSXS Extensions CS5: Install failed
    ERROR:  - Adobe InDesign CS5 Common Language Files_AdobeInDesign7CommonLang-en_GB: Install failed
    ERROR:  - Adobe WinSoft Linguistics Plugin CS5: Install failed
    ERROR:  - AdobeColorEU CS5: Install failed
    ERROR:  - HIL Help Search: Install failed
    ERROR:  - AdobeColorNA CS5: Install failed
    ERROR:  - Required Common Fonts Installation: Install failed
    ERROR:  - Adobe InDesign CS5 Application Base Files2: Install failed
    ERROR:  - Recommended Common Fonts Installation: Install failed
    ERROR:  - Adobe InDesign CS5 Icon Handler: Install failed
    ERROR:  - Adobe AIR: Install failed
    ERROR:  - Adobe InDesign CS5 Application Base Files: Failed due to Language Pack installation failure
    ERROR:  - Adobe InDesign CS5 Application Feature Set Files: Install failed

    Looking back through the log I see the unable to move entry reates tothe file being in use. Perhaps there is somthing on the laptop running in the background that needs to be turned off.
    I'd remove CS5, run the clean tool, reboot, run MSConfig and turn off all non-essential startups and services, especioally antivirus and spyware scanners, iTunes, browser helpers and toolbars, and messengers, reboot again, reinstall, then run MSConfig again to restore normal boot. Have the computer using a local printer as default during install.

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