Indesign CS5 crash during startup - problem with Graphics.rpln
I work in an architectural company and already several of our computers have experienced this very rare and unusual behaviour. During start up of Indesign (not clicking on any file but just launching Indesign) it crashes with the following error:
"Adobe Indesign CS5 has stopped working"
We use Windows 7 64bit, so the first step I did - I went into Application Log which says, so appears to be a problem with Graphics.rpln.
-=-=-=-=-=-=-=-=-=-=-===-=-
Fault bucket 1848500921, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: InDesign.exe
P2: 7.0.0.355
P3: 4bad00be
P4: GRAPHICS.RPLN
P5: 7.0.0.355
P6: 4bad03d3
P7: c0000005
P8: 0004e1e2
P9:
P10:
Attached files:
C:\Users\User\AppData\Local\Temp\WER162E.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\User\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_InDesign.exe_b042 ec9a818cb8fb57eefe0aacb41c22fdcbb8_10c12aa8
Analysis symbol:
Rechecking for solution: 0
Report Id: 9e59fc2c-5b68-11e3-908c-f46d0497fc9b
Report Status: 0
-=-=-=-=-=-=-=-=-=-=-===-=-
I have tried everything I could think of - removed and reinstalled Adobe CS5, manually removed Adobe folders under %Appdata%\Local and %Appdata%\Remote folders (why can't Adobe delete those things during uninstallation is always a total mystery), changed video adapter drivers, cleaned Temp folders, everything I knew...
None of the other apps like Photoshop or Illustrator CS5 malfunction - only Indesign. What is going on?
Can it conflict with other software we use? We have Bentley Microstation, 3D Max, Office 2010, Kaspersky Antivirus and LOGMEIN installed on this computer...Any clues, guys?
Looks to me like you've never installed any of the patches. Last patch for CS5 was 7.0.4, so I'd start with that and see if ti helps.
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InDesign CS5 crashes during Packaging
OK. I searched and some people experienced this issue (InDesign CS5 crashes during packaging). Some said it was because of corrupted fonts.
So I tried replacing Adobe OpenType fonts which I know won't have any issue (Optima). But, it still crashes. I'm really out of ideas.
It crashes everything when the status dialogue bar says "Saving Document..." and then it just freezes there for ages. Then InDesign CS5 became "Not Responding".
Someone please help. At the moment I've been manually packaging. Frustrating!
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Please do post the link, as Bob suggests, so others can benefit.
Anyhow, your crash is in the the Cooltype manager inside the Font Manager.
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What is SING issue?
John Hawkinson wrote:
Anyhow, your crash is in the the Cooltype manager inside the Font Manager.
Huh?
By the way, the file was herited from previous job... and I didn't do the previous job. So, I didn't set up the file. I'm just updating it.
John Hawkinson wrote:
(oh boy...).
OK, your (oh boy...) is freaking me out.
John Hawkinson wrote:
Please try removing all non-system Fonts and restarting the computer, then trying the packaging again.
I wanna do a restore system font. Do you think that would do?
John Hawkinson wrote:
If not, try http://kb2.adobe.com/cps/408/kb408816.html.
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I've reinstalled InDesign, Photoshop and Illustrator CS5 after upgrading to Mac OSX Lion,
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http://pastebin.com/a2LrMFdw
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Process: Adobe InDesign CS5 [577]
Path: /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
Identifier: com.adobe.InDesign
Version: 7.0.4.553 (7040)
Code Type: X86 (Native)
Parent Process: launchd [147]
Date/Time: 2012-07-12 21:55:35.933 +0800
OS Version: Mac OS X 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report: 20606 sec
Crashes Since Last Report: 25
Per-App Interval Since Last Report: 196 sec
Per-App Crashes Since Last Report: 24
Anonymous UUID: 58257A2C-0EFE-4E84-8072-82BBE442858B
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000034
VM Regions Near 0x34:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
__TEXT 0000000000001000-0000000000005000 [ 16K] r-x/rwx SM=COW /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
Application Specific Information:
objc[577]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 dyld 0x8fe3a482 ImageLoader::isLinked() const + 6
1 dyld 0x8fe3886a NSLinkModule + 86
2 libdyld.dylib 0x94a12622 NSLinkModule + 88
3 com.adobe.InDesign.Font Manager 0x10200bc8 TINglue_version + 792
4 com.adobe.InDesign.Font Manager 0x102015cf TIN_Startup + 177
5 com.adobe.InDesign.Font Manager 0x10187109 GetPlugIn + 17705
6 ObjectModelLib.dylib 0x010511b1 0x1038000 + 102833
7 ObjectModelLib.dylib 0x01051acb 0x1038000 + 105163
8 ObjectModelLib.dylib 0x01060386 0x1038000 + 164742
9 ObjectModelLib.dylib 0x01070c0d ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 23101
10 ObjectModelLib.dylib 0x0106c234 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 4196
11 com.adobe.InDesign 0x00002822 main + 82
12 com.adobe.InDesign 0x000027a6 start + 54
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9cf1390a kevent + 10
1 libdispatch.dylib 0x93f54e10 _dispatch_mgr_invoke + 969
2 libdispatch.dylib 0x93f5385f _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x9cf1283e __psynch_cvwait + 10
1 libsystem_c.dylib 0x998d6e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x998d6f7b pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x9bba23a7 TSWaitOnConditionTimedRelative + 178
4 com.apple.CoreServices.CarbonCore 0x9bc0467f MPWaitOnQueue + 200
5 PMRuntime.dylib 0x00014130 MemUtils::GetAvailMem() + 288
6 com.apple.CoreServices.CarbonCore 0x9bc055e0 PrivateMPEntryPoint + 68
7 libsystem_c.dylib 0x998d2ed9 _pthread_start + 335
8 libsystem_c.dylib 0x998d66de thread_start + 34
Thread 3:
0 libsystem_kernel.dylib 0x9cf1302e __workq_kernreturn + 10
1 libsystem_c.dylib 0x998d4ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x998d66fe start_wqthread + 30 -
InDesign CS5 Crashing on startup
I am having issues with InDesign CS5. I just bought a new Macbook Air and am running OSX 10.8.2. I migrated the application over and deactivated it on my old computer. Here is the weird part. I am using a design suite of CS5 and all the other programs are working fine except InDesign. Here is the report: http://pastebin.com/Dn37jxgw. Please help!
SO far I have tried the following:
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InDesign CS5 crashes on startup - HELP please
Hi everyone!
My System: Windows Enterprise Server 2003 SP2:
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Please contact the application´s support team for more information."
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Hello Adobe forum,
For the past few days I have been trying to fix my Illustrtator CS5 app but it keeps crashing during start up.
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Process: Adobe Illustrator [624]
Path: /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 399 (15.0.2)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Adobe Illustrator [624]
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OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: 'launch path not accessible'
Application Specific Backtrace 1:
0 CoreFoundation 0x90e9b343 __raiseError + 195
1 libobjc.A.dylib 0x9a939a2a objc_exception_throw + 276
2 CoreFoundation 0x90e9b25d +[NSException raise:format:] + 141
3 Foundation 0x940c478b -[NSConcreteTask launchWithDictionary:] + 642
4 Foundation 0x940c3d58 +[NSTask launchedTaskWithLaunchPath:arguments:] + 258
5 ExtensisFontManagementAICS5 0x194fbf95 _Z19FindAndLaunchFMCorePSs + 651
6 ExtensisFontManagementAICS5 0x194fbaab _ZN9EPILoader17GetSharedInstanceEv + 247
7 ExtensisFontManagementAICS5 0x194ae38c _Z13StartupPluginP18SPInterfaceMessage + 244
8 ExtensisFontManagementAICS5 0x194ae8b3 _Z4MainPcS_Pv + 177
9 Adobe Illustrator 0x006e8632 _Z19AWS_CUI_RevertAlertP15OpaqueWindowPtrRN5adobe3aws3gen6StringItEES6_ + 3769602
10 Adobe Illustrator 0x006e4797 _Z19AWS_CUI_RevertAlertP15OpaqueWindowPtrRN5adobe3aws3gen6StringItEES6_ + 3753575
11 Adobe Illustrator 0x006ec45a _Z19AWS_CUI_RevertAlertP15OpaqueWindowPtrRN5adobe3aws3gen6StringItEES6_ + 3785514
12 Adobe Illustrator 0x006ec51a _Z19AWS_CUI_RevertAlertP15OpaqueWindowPtrRN5adobe3aws3gen6StringItEES6_ + 3785706
13 Adobe Illustrator 0x001c02cc _Z26AWS_CUI_GetVersionCommentsP15OpaqueWindowPtrRN5adobe1q9QDocumentERNS2_7QStringERNS2_1 4QAttributeListEPS3_PNS2_8QProjectEl + 1716656
14 Adobe Illustrator 0x006ecf6f _Z19AWS_CUI_RevertAlertP15OpaqueWindowPtrRN5adobe3aws3gen6StringItEES6_ + 3788351
15 Adobe Illustrator 0x006e6827 _Z19AWS_CUI_RevertAlertP15OpaqueWindowPtrRN5adobe3aws3gen6StringItEES6_ + 3761911
16 Adobe Illustrator 0x001be936 _Z26AWS_CUI_GetVersionCommentsP15OpaqueWindowPtrRN5adobe1q9QDocumentERNS2_7QStringERNS2_1 4QAttributeListEPS3_PNS2_8QProjectEl + 1710106
17 Adobe Illustrator 0x001c01a3 _Z26AWS_CUI_GetVersionCommentsP15OpaqueWindowPtrRN5adobe1q9QDocumentERNS2_7QStringERNS2_1 4QAttributeListEPS3_PNS2_8QProjectEl + 1716359
18 Adobe Illustrator 0x00113d3a _Z26AWS_CUI_GetVersionCommentsP15OpaqueWindowPtrRN5adobe1q9QDocumentERNS2_7QStringERNS2_1 4QAttributeListEPS3_PNS2_8QProjectEl + 1010718
19 Adobe Illustrator 0x00050768 _Z26AWS_CUI_GetVersionCommentsP15OpaqueWindowPtrRN5adobe1q9QDocumentERNS2_7QStringERNS2_1 4QAttributeListEPS3_PNS2_8QProjectEl + 210508
20 Adobe Illustrator 0x000513f6 _Z26AWS_CUI_GetVersionCommentsP15OpaqueWindowPtrRN5adobe1q9QDocumentERNS2_7QStringERNS2_1 4QAttributeListEPS3_PNS2_8QProjectEl + 213722
21 Adobe Illustrator 0x00050b6e _Z26AWS_CUI_GetVersionCommentsP15OpaqueWindowPtrRN5adobe1q9QDocumentERNS2_7QStringERNS2_1 4QAttributeListEPS3_PNS2_8QProjectEl + 211538
22 Adobe Illustrator 0x00113001 _Z26AWS_CUI_GetVersionCommentsP15OpaqueWindowPtrRN5adobe1q9QDocumentERNS2_7QStringERNS2_1 4QAttributeListEPS3_PNS2_8QProjectEl + 1007333
23 Adobe Illustrator 0x000d424a _Z26AWS_CUI_GetVersionCommentsP15OpaqueWindowPtrRN5adobe1q9QDocumentERNS2_7QStringERNS2_1 4QAttributeListEPS3_PNS2_8QProjectEl + 749870
24 Adobe Illustrator 0x00003436 Adobe Illustrator + 9270
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x90e9bcd7 ___TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION___ + 7
1 com.apple.CoreFoundation 0x90e9b659 __raiseError + 985
2 libobjc.A.dylib 0x9a939a2a objc_exception_throw + 276
3 com.apple.Foundation 0x940c5a0f -[NSConcreteTask launchWithDictionary:] + 5382
4 com.apple.Foundation 0x940c3d58 +[NSTask launchedTaskWithLaunchPath:arguments:] + 258
5 com.extensis.AutoActivationPlugin.AI15 0x194fbf95 FindAndLaunchFMCore(std::string*) + 651
6 com.extensis.AutoActivationPlugin.AI15 0x194fbaab EPILoader::GetSharedInstance() + 247
7 com.extensis.AutoActivationPlugin.AI15 0x194ae38c StartupPlugin(SPInterfaceMessage*) + 244
8 com.extensis.AutoActivationPlugin.AI15 0x194ae8b3 Main(char*, char*, void*) + 177
9 com.adobe.illustrator 0x006e8632 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3769602
10 com.adobe.illustrator 0x006e4797 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3753575
11 com.adobe.illustrator 0x006ec45a AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3785514
12 com.adobe.illustrator 0x006ec51a AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3785706
13 com.adobe.illustrator 0x001c02cc AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1716656
14 com.adobe.illustrator 0x006ecf6f AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3788351
15 com.adobe.illustrator 0x006e6827 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3761911
16 com.adobe.illustrator 0x001be936 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1710106
17 com.adobe.illustrator 0x001c01a3 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1716359
18 com.adobe.illustrator 0x00113d3a AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1010718
19 com.adobe.illustrator 0x00050768 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 210508
20 com.adobe.illustrator 0x000513f6 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 213722
21 com.adobe.illustrator 0x00050b6e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 211538
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23 com.adobe.illustrator 0x000d424a AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 749870
24 com.adobe.illustrator 0x00003436 0x1000 + 9270It was my Extensis plugin. I deleted it and Illustrator magically stared again. Did I do the right thing or I should have done something different?
Thank you -
InDesign CC crashes during startup process
When InDesign CC launches, it gets to a certain point before it crashes every time at the same point. It is the 64-bit versions only, the 32-bit will still load but it is so much slower and terrible to work in for me. I am running Windows 7 and have all the latest cloud InDesign updates installed. I have tried exiting the CC launcer application so the TypeKit fonts wouldn't load on startup with no avail. I have tried using msconfig to use a Selective startup, not loading any startup items and restarting and again, no dice.
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Problem signature:
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Fault Module Name: ObjectModel.dll
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Exception Offset: 00000000000261c0
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Locale ID: 1033
Additional Information 1: 9529
Additional Information 2: 9529754cc72c58f900e33c4f1855fb96
Additional Information 3: fe5f
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32-bit (9.2.1.101):
64-bit (9.0.0.244):
And of course, the 64-bit version is still crashing in the same place during launch.
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Hi all, just upgraded to Snow Leopard from Tiger. Was on CS3 and just upgraded to CS5 from the disc.
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validated all of my fonts
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3) Wipe the hard drive and start over (as you can guess this is a total last resort!)
Thanks in advance!claidheamdanns wrote:
Bob, what are your thoughts on backing up the drive first, via Time Machine, then wiping the drive, and install Snow Leopard, and restore the drive from Time Machine?
I'm not Bob, but I think this is a TERRIBLE idea. The point is to get a fresh install of the OS. How would restoring a bad image help with that? -
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I have just installed Creative Suite 5 and Indesign Locks up when I try to start it. It gets all the way through the intro loading screen and locks up when the Indesign menu appears at the top of the page. Strange thing is the same thing happened with the CS4 version of Indesign when I installed Creative Suite 4 on my computer last year. I finally gave up and went back to using Indesign CS3 which works fine.
I checked and my Internet connection always appears to be working when I start Indesign. I called the Adobe tech support line and after trying a few additional things I was able to get Indesign to start by creating a different user account, logging in to that account and then launching Indesign. I ran a repair disk permissions in the disk utility but it did not fix the problem of Indesign not starting from my original user account. If there is no other way to get it to work I may just need to re set up my preferences in the new user account and use that account.
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Hard 100% InDesign CS5 crash - Dead?
I have a large multi-document book that causes a hard InDesign CS5 crash (submitted to Adobe without response many, many times). Opening any of the book's documents causes the crash, or restarting InDesign after a crash - which crashes trying to recover.
I've done the following - many times in various orders:
o Reset InDesign preferences (on restart with 4 keys or manually deleting hidden files per this forum).
o Cleared all the font caches.
o Run the Photoshop FontTest javascript (which identifies Lucida Grande as a problem).
o Re-installed InDesign CS5 and updates completely (although without a complete preceding de-install).
o Re-installed Mac OS X 10.6 and updates completely.
o On another machine, created individual markup documents of every document in the book (.idml files), then moved and tried to open them on the offending machine.
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Here's the stack crawl of the crashing thread:
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 AdobeBIB 0x00813bec BIBInitialize2 + 40444
1 AdobeBIB 0x00812bc6 BIBInitialize2 + 36310
2 AdobeCoolType 0x00855e48 0x855000 + 3656
3 AdobeCoolType 0x008b3e4b CTCleanup + 1719
4 AdobeCoolType 0x008676c1 0x855000 + 75457
5 AdobeCoolType 0x0085a352 0x855000 + 21330
6 AdobeCoolType 0x00a5f4cb CTCleanup + 1752375
7 AdobeCoolType 0x00865b93 0x855000 + 68499
8 AdobeCoolType 0x0086e5ef 0x855000 + 103919
9 AdobeCoolType 0x00934257 CTCleanup + 527043
10 AdobeCoolType 0x0090d35c CTCleanup + 367560
11 AdobeCoolType 0x008a95b0 0x855000 + 345520
12 ...be.InDesign.Optical Kerning 0x22dd6b3d GetPlugIn + 30541
13 ...be.InDesign.Optical Kerning 0x22dd899f GetPlugIn + 38319
14 ...be.InDesign.Optical Kerning 0x22dd1056 GetPlugIn + 7270
15 ...be.InDesign.Optical Kerning 0x22dce3d1 0x22dcb000 + 13265
16 ...be.InDesign.Optical Kerning 0x22dccbaa 0x22dcb000 + 7082
17 ...be.InDesign.Optical Kerning 0x22dcc890 0x22dcb000 + 6288
18 ...be.InDesign.Optical Kerning 0x22dcd32a 0x22dcb000 + 9002
19 ...InDesign.Paragraph Composer 0x200df5fa GetPlugIn + 651066
20 ...InDesign.Paragraph Composer 0x20056a8e GetPlugIn + 91086
21 ...InDesign.Paragraph Composer 0x20064b99 GetPlugIn + 148697
22 ...InDesign.Paragraph Composer 0x200940f3 GetPlugIn + 342579
23 ...InDesign.Paragraph Composer 0x20097b3b GetPlugIn + 357499
24 ...InDesign.Paragraph Composer 0x200a2ab6 GetPlugIn + 402422
25 ...InDesign.Paragraph Composer 0x200a0a91 GetPlugIn + 394193
26 ...InDesign.Paragraph Composer 0x20043e76 GetPlugIn + 14262
27 ...InDesign.Paragraph Composer 0x200483f5 GetPlugIn + 32053
28 ...InDesign.Paragraph Composer 0x20041009 GetPlugIn + 2377
29 com.adobe.InDesign.Text 0x1e80e9b6 GetPlugIn + 3970822
30 com.adobe.InDesign.Text 0x1e5f14ae GetPlugIn + 1753598
31 com.adobe.InDesign.Text 0x1e5f89e9 GetPlugIn + 1783609
32 com.adobe.InDesign.Text 0x1e613d20 GetPlugIn + 1895024
33 com.adobe.InDesign.Text 0x1e6149bd GetPlugIn + 1898253
34 com.adobe.InDesign.Text 0x1e60b121 GetPlugIn + 1859185
35 PublicLib.dylib 0x0125ff6a CShape::ProcessDrawShape(GraphicsData*, long) + 314
36 com.adobe.InDesign.Text 0x1e51a9e6 GetPlugIn + 874294
37 com.adobe.InDesign.Text 0x1e51bb8e GetPlugIn + 878814
38 PublicLib.dylib 0x0125ff6a CShape::ProcessDrawShape(GraphicsData*, long) + 314
39 PublicLib.dylib 0x0125d22d CShape::DrawHierarchy(GraphicsData*, long) + 365
40 PublicLib.dylib 0x01260146 CGraphicFrameShape::DrawShape_Hierarchy(GraphicsData*, long) + 326
41 PublicLib.dylib 0x0125dc32 CGraphicFrameShape::DrawShape(GraphicsData*, long) + 210
42 PublicLib.dylib 0x0125ff6a CShape::ProcessDrawShape(GraphicsData*, long) + 314
43 com.adobe.InDesign.Layer 0x2053f26c 0x2053a000 + 21100
44 ....InDesign.Generic Page Item 0x1fdd565f GetPlugIn + 155199
45 com.adobe.InDesign.Layer 0x2053ee15 0x2053a000 + 19989
46 com.adobe.InDesign.Layer 0x2053f682 0x2053a000 + 22146
47 com.adobe.InDesign.Spread 0x1f14c76c 0x1f148000 + 18284
48 com.adobe.InDesign.Spread 0x1f14f352 0x1f148000 + 29522
49 com.adobe.InDesign.Spread 0x1f151696 0x1f148000 + 38550
50 ...adobe.InDesign.AppFramework 0x1a14004e GetPlugIn + 111134
51 PublicLib.dylib 0x0135616a SnapshotUtils::CreateAlphaAGMImageAccessor() const + 4794
52 PublicLib.dylib 0x01356638 SnapshotUtilsEx::Draw(long, unsigned long, PMReal const&, unsigned long, SnapshotUtils::Transparencies, IdleTimer*, std::map<IDType<ClassID_tag>, PMReal, std::less<IDType<ClassID_tag> >, std::allocator<std::pair<IDType<ClassID_tag> const, PMReal> > >*, unsigned long) + 104
53 com.adobe.InDesign.Layout 0x2051b95a GetPlugIn + 70250
54 com.adobe.InDesign.Layout 0x2051b240 GetPlugIn + 68432
55 ...adobe.InDesign.AppFramework 0x1a15ff85 GetPlugIn + 242005
56 ...adobe.InDesign.AppFramework 0x1a160ec9 GetPlugIn + 245913
57 ...adobe.InDesign.AppFramework 0x1a102e78 0x1a100000 + 11896
58 ...adobe.InDesign.AppFramework 0x1a1285fa GetPlugIn + 14282
59 com.adobe.InDesign 0x000028ab main + 187
60 com.adobe.InDesign 0x000027c6 start + 54I have no idea why this should be so, but I found a way to retrieve corrupted documents in the book:
The book contained 12 documents - 6 of which were corrupted by InDesign and could not be read by ID CS5, ID CS4 nor could they be exported to .idml files because they couldn't be opened long enough to do so. History (although I can no longer prove this) indicates that InDesign could corrupt a document during a crash (in book mode, with a good document open, try to open a corrupted document) and subsequent recovery attempt. When I indicated that even CS5 on another machine would repeat the corruption process, this is how it happened on both of my machines.
So... I tried everything - going back to old backups (thanks to Time Machine), most of which were corrupted or earlier documents that were missing most of what I needed. I was prepared to re-do hundreds of hours of work. I re-installed Mac OS X 10.6 again. I re-installed InDesign CS5 again... and I thought... before updating it (from the 7.0.0.355 disk distribution), let's try to open the corrupted versions of the documents. It opened 5 of the 6. Amazed, I quickly made uncorrupted copies of these documents, made markup files and replaced them in the original book. The last document crashed, but it didn't spread to other open documents. So (still without updating InDesign) I created a brand new book file and started adding the documents to it - leaving the one remaining document as the last addition. When I added it, ID indicated it was damaged but added and opened it anyway. I made an uncorrupted version of that document and replaced it in the replacement book. I ran the PhotoShop font test again and it still reported that Lucida Grande (regular) was SNAFU, but Font Book reported it as OK - seeming to indicate that the font issue raised in this forum was not related. I could find no visible abnormalities in any of the recovered documents. (I was also the victim of the "Anchored Object outside the margin" crash problem early in CS5 that required an update to recover from.)
I'm going to update my copy of InDesign CS5 one of these days, but not until making extra backup copies of every ID document I've produced in the last year. I'm a software guy and my instincts tell me that something (wild guess - the Adobe Cool Type feature of the Paragraph Composer/Optical Kerning plugin) is broken - perhaps worsened during a software update. Adobe software is known to be "fragile" - I just had no idea how expensive such fragility could be.
I'm marking this thread "answered" although I still don't know the reason for the problem. Thank you for your help and encouragement.
John Bishop
Owner, Mulligan Software -
Indesign CS5 crashes when deleting an index
Hi,
Indesign CS5 crashes when deleting an index.
Thanks for your help.allesistständigimwandel wrote:
the only successful importing the idml-file was in cs4, but there was the problem with the change of layout.
Sounds like the .idml was created in CS5 an opened in CS4. Is that correct? You'd lose unsupported CS5 features and that might result in some layout changes, but I wouldn't expect formatting changes, which you implied originally.
There are quite a few reports now of problems converting legacy files to CS5. I've not had any in my own work, but I haven't tried to update a lot of stuff. I wouldn't for example, switch versions near the end of a project, but would finish up in the original version to avoid any potential issues. Exporting from CS4 to either.inx or .idml and opening that in CS5 may give better results than opeing the CS4 .indd directly.
Since you've already done the conversion, and considerable editing, I'm not sure what to tell you. You could try exporting the text to InDesign Tagged Text, then place that into a new file. Copy/Paste in Place any graphic content. -
Flash Builder 4.5.1 for Mac hanging/crashing during startup "Loading Workbench"
Hello,
I'm having ongoing trouble with Flash Builder 4.5.1 hanging/crashing during startup.
Sometimes the following Terminal command fixes the issue:
cd ~/Documents/Adobe\ Flash\ Builder\ 4.5/cascaded/308971/configuration/.settings
rm org.eclipse.ui.ide.prefs
However this isn't a silver bullet solution, and sometimes the only way is to uninstall and reinstall FB4.5.
But this is a major hassle, especially after 3 or 4 times!
I am running Mac OS X 10.7 and have updated to FB 4.5.1 Premium and also installed Subversion/Subclipse as well as the BlackBerry PlayBook SDK.
Problems seem to occur when working in SVN projects.
I have also noticed that the Delete and Arrow keys and Right Click fails to work sometimes also.
Is there a way to reset / clear FB 4.5 Prefs / Workbench?
Thanks,
David Douglas
Here is the console report below:
/Applications/Adobe/Adobe\ Flash\ Builder\ 4.5/Adobe\ Flash\ Builder\ 4.5.app/Contents/MacOS/Adobe\ Flash\ Builder\ 4.5 ; exit;
!SESSION 2011-09-13 15:07:58.914 -----------------------------------------------
eclipse.buildId=M20100909-0800
java.version=1.6.0_26
java.vendor=Apple Inc.
BootLoader constants: OS=macosx, ARCH=x86, WS=cocoa, NL=en_US
Framework arguments: -keyring /Users/david/.eclipse_keyring -showlocation
Command-line arguments: -os macosx -ws cocoa -arch x86 -keyring /Users/david/.eclipse_keyring -consoleLog -showlocation
!ENTRY org.eclipse.core.resources 2 10035 2011-09-13 15:08:02.101
!MESSAGE The workspace exited with unsaved changes in the previous session; refreshing workspace to recover changes.
!ENTRY org.eclipse.ui 2 0 2011-09-13 15:08:02.905
!MESSAGE Warnings while parsing the commands from the 'org.eclipse.ui.commands' and 'org.eclipse.ui.actionDefinitions' extension points.
!SUBENTRY 1 org.eclipse.ui 2 0 2011-09-13 15:08:02.906
!MESSAGE Commands should really have a category: plug-in='com.qnx.flashbuilder.multiplatform.qnx.ui', id='com.qnx.flashbuilder.multiplatform.qnx.ui.commands.OpenInfoCenter', categoryId='com.qnx.flashbuilder.multiplatform.qnx.ui.commands.category.help'Delete the Adobe Flash Builder 4.5 folder from your Documents (assuming you don't have anything valuable in there). That seemed to work for me, as I don't keep my projects in there but there were some temp files that were breaking it. You'll probably have to re-inport your projects.
Adobe, I'm getting very sick of your (expensive) products wasting my time. -
InDesign CS6 Crashes at startup
InDesign is crashing at startup with the following error message:
Problem signature:
Problem Event Name: APPCRASH
Application Name: InDesign.exe
Application Version: 8.0.0.370
Application Timestamp: 4f72c3ee
Fault Module Name: SUPPORT FOR JAVASCRIPT.RPLN
Fault Module Version: 8.0.0.370
Fault Module Timestamp: 4f72caab
Exception Code: c0000005
Exception Offset: 00020334
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
I have uninstalled and reinstalled twice. I have deleted preferences. Nothing works. Remainder of the creative suite launches fine.I have downloaded the patch directly. First downloaded the 8.0.1 and then was able to get the 8.0.2. This is the current error message at startup:
Problem signature:
Problem Event Name: APPCRASH
Application Name: InDesign.exe
Application Version: 8.0.2.413
Application Timestamp: 51fb7197
Fault Module Name: SUPPORT FOR JAVASCRIPT.RPLN
Fault Module Version: 8.0.0.370
Fault Module Timestamp: 4f72caab
Exception Code: c0000005
Exception Offset: 00020334
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 -
CS6 CONSTANTLY Crashing During Startup
I'm running the most current version of Premiere Pro CS6 on a iMac 3.4 GHz Intel Core i7, 32 GB 1600 MHz DDR3, NVIDIA GeForce GTX 680MX 2048 MB and running OS X 10.9.4. The last few days I've been experiencing at least 5 crashes during startup -"Sorry :-( a serious error has occurred and Premiere needs to be shutdown yadda yadda..." As I have a massive project with a deadline around the corner I thought, screw it, as long as I can eventually get in, I'll just deal with the problem when I have time... fine. Well, now I can't even get the software launched. I've had to hit OK on that harbinger of death warning box and then Force Quit as it will just give me the pin wheel for days otherwise. It's always when it's loading media that it crashes but never on a specific file, or even drive. There are a few dynamic links but nothing that hasn't been there for weeks, if not months. I've read through as many other forums as I can take and it seems most of them are still unanswered or at least extremely vague to a tech dunce such as myself. I've always sent the crash reports and would be happy to forward another along if provided a specific address...
At one time there was a notice (now removed) that discussed no updates for newer operating systems... and that was about 2 years ago
CS6 and Mac 10.9.4 (or even 10.9.3) is a problem... some links that MAY (or may not) help
-next link says After Effects, but check YOUR permissions !!!
-http://blogs.adobe.com/aftereffects/2014/06/permissions-mac-os-start-adobe-applications.ht ml
-Mac 10.9.4 and OpenCL issue https://forums.adobe.com/thread/1514717
-Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
-more Mac 10.9.3 https://forums.adobe.com/thread/1491469
-and https://forums.adobe.com/thread/1507936
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