Indesign CS5 Crashes on Startup

I have just installed Creative Suite 5 and Indesign Locks up when I try to start it. It gets all the way through the intro loading screen and locks up when the Indesign menu appears at the top of the page. Strange thing is the same thing happened with the CS4 version of Indesign when I installed Creative Suite 4 on my computer last year. I finally gave up and went back to using Indesign CS3 which works fine.

I checked and my Internet connection always appears to be working when I start Indesign. I called the Adobe tech support line and after trying a few additional things I was able to get Indesign to start by creating a different user account, logging in to that account and then launching Indesign.  I ran a repair disk permissions in the disk utility but it did not fix the problem of Indesign not starting from my original user account. If there is no other way to get it to work I may just need to re set up my preferences in the new user account and use that account.

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  • InDesign CS5 crashes on startup - Mac OSX Lion

    Hi Everyone,
    I've reinstalled InDesign, Photoshop and Illustrator CS5 after upgrading to Mac OSX Lion,
    Photoshop and Illustrator work fine but InDesign crashes on startup.
    I've followed a few threads on here, one suggested creating a new adimistrator-level user on my machine - and that works, but I can't figure out what to fix in my regular user to make InDesign work in here again...
    This is the error report I'm getting:
    http://pastebin.com/a2LrMFdw
    Help, anyone?
    Thanks a lot!

    I'm having a similar problem but I haven't been able to get it to work. I created a new administer level user but InDesign still won't open under that user. I've tried the other suggestions as well with no success. Please help!!!! It really doesn't help that I'm in South East Asia traveling with no fast internet to be found.  :\
    Here is my error log.
    Process:         Adobe InDesign CS5 [577]
    Path:            /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
    Identifier:      com.adobe.InDesign
    Version:         7.0.4.553 (7040)
    Code Type:       X86 (Native)
    Parent Process:  launchd [147]
    Date/Time:       2012-07-12 21:55:35.933 +0800
    OS Version:      Mac OS X 10.7.4 (11E53)
    Report Version:  9
    Interval Since Last Report:          20606 sec
    Crashes Since Last Report:           25
    Per-App Interval Since Last Report:  196 sec
    Per-App Crashes Since Last Report:   24
    Anonymous UUID:                      58257A2C-0EFE-4E84-8072-82BBE442858B
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000034
    VM Regions Near 0x34:
    --> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL  /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
        __TEXT                 0000000000001000-0000000000005000 [   16K] r-x/rwx SM=COW  /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
    Application Specific Information:
    objc[577]: garbage collection is OFF
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   dyld                                    0x8fe3a482 ImageLoader::isLinked() const + 6
    1   dyld                                    0x8fe3886a NSLinkModule + 86
    2   libdyld.dylib                           0x94a12622 NSLinkModule + 88
    3   com.adobe.InDesign.Font Manager          0x10200bc8 TINglue_version + 792
    4   com.adobe.InDesign.Font Manager          0x102015cf TIN_Startup + 177
    5   com.adobe.InDesign.Font Manager          0x10187109 GetPlugIn + 17705
    6   ObjectModelLib.dylib                    0x010511b1 0x1038000 + 102833
    7   ObjectModelLib.dylib                    0x01051acb 0x1038000 + 105163
    8   ObjectModelLib.dylib                    0x01060386 0x1038000 + 164742
    9   ObjectModelLib.dylib                    0x01070c0d ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 23101
    10  ObjectModelLib.dylib                    0x0106c234 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 4196
    11  com.adobe.InDesign                      0x00002822 main + 82
    12  com.adobe.InDesign                      0x000027a6 start + 54
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x9cf1390a kevent + 10
    1   libdispatch.dylib                       0x93f54e10 _dispatch_mgr_invoke + 969
    2   libdispatch.dylib                       0x93f5385f _dispatch_mgr_thread + 53
    Thread 2:
    0   libsystem_kernel.dylib                  0x9cf1283e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x998d6e78 _pthread_cond_wait + 914
    2   libsystem_c.dylib                       0x998d6f7b pthread_cond_timedwait_relative_np + 47
    3   com.apple.CoreServices.CarbonCore          0x9bba23a7 TSWaitOnConditionTimedRelative + 178
    4   com.apple.CoreServices.CarbonCore          0x9bc0467f MPWaitOnQueue + 200
    5   PMRuntime.dylib                         0x00014130 MemUtils::GetAvailMem() + 288
    6   com.apple.CoreServices.CarbonCore          0x9bc055e0 PrivateMPEntryPoint + 68
    7   libsystem_c.dylib                       0x998d2ed9 _pthread_start + 335
    8   libsystem_c.dylib                       0x998d66de thread_start + 34
    Thread 3:
    0   libsystem_kernel.dylib                  0x9cf1302e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x998d4ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x998d66fe start_wqthread + 30

  • InDesign CS5 crashes on startup  -  HELP please

    Hi everyone!
    My System:  Windows Enterprise Server 2003 SP2:
    InDesign CS5 (7.0) crashes on Startup:
    "Microsoft Visual C++ Runtime Library
    Runtime Error!
    Program: C:\Programme\Adobe\Adobe InDesign CS5\InDesign.exe
    This application has requested the Runtime to terminate it in an unusual way.
    Please contact the application´s support team for more information."
    "Ereignistyp:     Fehler
    Ereignisquelle:     Applicatin Error
    Ereigniskategorie:     (100)
    Ereigniskennung:     1000
    Fehlgeschlagene Anwendung InDesign.exe, Version 7.0.0.355, fehlgeschlagenes Modul msvcr90.dll, Versio n 9.0.30729.4137, Fehleradresse 0x0005bea4."
    Please help!

    You might find something useful in one of these hits:
    http://community.adobe.com/help/search.html?q=This+application+has+requested+the+Runtime+t o+terminate+it+in+an+unusual+way&lr=en_us&hl=en_us&l=indesign_product_adobelr&start=10

  • Indesign CS5 crash during startup - problem with Graphics.rpln

    I work in an architectural company and already several of our computers have experienced this very rare and unusual behaviour. During start up of Indesign (not clicking on any file but just launching Indesign) it crashes with the following error:
    "Adobe Indesign CS5 has stopped working"
    We use Windows 7 64bit, so the first step I did - I went into Application Log which says, so appears to be a problem with Graphics.rpln.
    -=-=-=-=-=-=-=-=-=-=-===-=-
    Fault bucket 1848500921, type 1
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0
    Problem signature:
    P1: InDesign.exe
    P2: 7.0.0.355
    P3: 4bad00be
    P4: GRAPHICS.RPLN
    P5: 7.0.0.355
    P6: 4bad03d3
    P7: c0000005
    P8: 0004e1e2
    P9:
    P10:
    Attached files:
    C:\Users\User\AppData\Local\Temp\WER162E.tmp.WERInternalMetadata.xml
    These files may be available here:
    C:\Users\User\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_InDesign.exe_b042 ec9a818cb8fb57eefe0aacb41c22fdcbb8_10c12aa8
    Analysis symbol:
    Rechecking for solution: 0
    Report Id: 9e59fc2c-5b68-11e3-908c-f46d0497fc9b
    Report Status: 0
    -=-=-=-=-=-=-=-=-=-=-===-=-
    I have tried everything I could think of - removed and reinstalled Adobe CS5, manually removed Adobe folders under %Appdata%\Local and %Appdata%\Remote folders (why can't Adobe delete those things during uninstallation is always a total mystery), changed video adapter drivers, cleaned Temp folders, everything I knew...
    None of the other apps like Photoshop or Illustrator CS5 malfunction - only Indesign. What is going on?
    Can it conflict with other software we use? We have Bentley Microstation, 3D Max, Office 2010, Kaspersky Antivirus and LOGMEIN installed on this computer...Any clues, guys?

    Looks to me like you've never installed any of the patches. Last patch for CS5 was 7.0.4, so I'd start with that and see if ti helps.

  • InDesign CS5 Crashing on startup

    I am having issues with InDesign CS5. I just bought a new Macbook Air and am running OSX 10.8.2. I migrated the application over and deactivated it on my old computer. Here is the weird part. I am using a design suite of CS5 and all the other programs are working fine except InDesign. Here is the report: http://pastebin.com/Dn37jxgw. Please help!

    SO far I have tried the following:
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    2. Going into Time Machine, taking prefernce folder and copying it over. Same error and crash spot.
    3. Opening Font Book and validating fonts. Same
    Any ideas?

  • InDesign CS5 crashes on startup (mac snow leopard)

    Hi all, just upgraded to Snow Leopard from Tiger. Was on CS3 and just upgraded to CS5 from the disc.
    Looked through the forums and nothing seems to work, here's what I've done so far with no luck:
    trashed the prefs/cache
    validated all of my fonts
    uninstalled using the adobe cleaner tool
    reinstalled/uninstalled several times
    updated to latest CS5 version
    got rid of Rapport
    have plenty of RAM and disc space
    The only solution I've found is to create a new user account, where InDesign will open. However, this isn't ideal as it means all my fonts, music, photos, etc is not there. So I've got three options:
    1) Figure out what keeps crashing InDesign (and Illustrator but not Photoshop for some weird reason) and not have to change my whole machine for this program
    2) Figure out how to move everything easily into new user account (ideas anyone?)
    3) Wipe the hard drive and start over (as you can guess this is a total last resort!)
    Thanks in advance!

    claidheamdanns wrote:
    Bob, what are your thoughts on backing up the drive first, via Time Machine, then wiping the drive, and install Snow Leopard, and restore the drive from Time Machine?
    I'm not Bob, but I think this is a TERRIBLE idea. The point is to get a fresh install of the OS. How would restoring a bad image help with that?

  • InDesign CS6 Crashes at startup

    InDesign is crashing at startup with the following error message:
    Problem signature:
      Problem Event Name: APPCRASH
      Application Name: InDesign.exe
      Application Version: 8.0.0.370
      Application Timestamp: 4f72c3ee
      Fault Module Name: SUPPORT FOR JAVASCRIPT.RPLN
      Fault Module Version: 8.0.0.370
      Fault Module Timestamp: 4f72caab
      Exception Code: c0000005
      Exception Offset: 00020334
      OS Version: 6.1.7601.2.1.0.256.48
      Locale ID: 1033
      Additional Information 1: 0a9e
      Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
      Additional Information 3: 0a9e
      Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
    I have uninstalled and reinstalled twice. I have deleted preferences. Nothing works. Remainder of the creative suite launches fine.

    I have downloaded the patch directly. First downloaded the 8.0.1 and then was able to get the 8.0.2. This is the current error message at startup:
    Problem signature:
      Problem Event Name: APPCRASH
      Application Name: InDesign.exe
      Application Version: 8.0.2.413
      Application Timestamp: 51fb7197
      Fault Module Name: SUPPORT FOR JAVASCRIPT.RPLN
      Fault Module Version: 8.0.0.370
      Fault Module Timestamp: 4f72caab
      Exception Code: c0000005
      Exception Offset: 00020334
      OS Version: 6.1.7601.2.1.0.256.48
      Locale ID: 1033
      Additional Information 1: 0a9e
      Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
      Additional Information 3: 0a9e
      Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

  • Hard 100% InDesign CS5 crash - Dead?

    I have a large multi-document book that causes a hard InDesign CS5 crash (submitted to Adobe without response many, many times).  Opening any of the book's documents causes the crash, or restarting InDesign after a crash - which crashes trying to recover.
    I've done the following - many times in various orders:
    o  Reset InDesign preferences (on restart with 4 keys or manually deleting hidden files per this forum).
    o  Cleared all the font caches.
    o  Run the Photoshop FontTest javascript (which identifies Lucida Grande as a problem).
    o  Re-installed InDesign CS5 and updates completely (although without a complete preceding de-install).
    o  Re-installed Mac OS X 10.6 and updates completely.
    o  On another machine, created individual markup documents of every document in the book (.idml files), then moved and tried to open them on the offending machine.
    o  Removed all the "recovery" files - in the book's home folder as well as ~/Library/Caches/Adobe InDesign/Version 7.0/en_US/
    o  Screamed.
    In all cases, upon opening a document in the book (individually or via the book's list of documents) InDesign crashes.  I'm just about ready to get my money back for CS5.  Anybody have some magic?  I need it.
    Here's the stack crawl of the crashing thread:
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   AdobeBIB                      0x00813bec BIBInitialize2 + 40444
    1   AdobeBIB                      0x00812bc6 BIBInitialize2 + 36310
    2   AdobeCoolType                 0x00855e48 0x855000 + 3656
    3   AdobeCoolType                 0x008b3e4b CTCleanup + 1719
    4   AdobeCoolType                 0x008676c1 0x855000 + 75457
    5   AdobeCoolType                 0x0085a352 0x855000 + 21330
    6   AdobeCoolType                 0x00a5f4cb CTCleanup + 1752375
    7   AdobeCoolType                 0x00865b93 0x855000 + 68499
    8   AdobeCoolType                 0x0086e5ef 0x855000 + 103919
    9   AdobeCoolType                 0x00934257 CTCleanup + 527043
    10  AdobeCoolType                 0x0090d35c CTCleanup + 367560
    11  AdobeCoolType                 0x008a95b0 0x855000 + 345520
    12  ...be.InDesign.Optical Kerning 0x22dd6b3d GetPlugIn + 30541
    13  ...be.InDesign.Optical Kerning 0x22dd899f GetPlugIn + 38319
    14  ...be.InDesign.Optical Kerning 0x22dd1056 GetPlugIn + 7270
    15  ...be.InDesign.Optical Kerning 0x22dce3d1 0x22dcb000 + 13265
    16  ...be.InDesign.Optical Kerning 0x22dccbaa 0x22dcb000 + 7082
    17  ...be.InDesign.Optical Kerning 0x22dcc890 0x22dcb000 + 6288
    18  ...be.InDesign.Optical Kerning 0x22dcd32a 0x22dcb000 + 9002
    19  ...InDesign.Paragraph Composer 0x200df5fa GetPlugIn + 651066
    20  ...InDesign.Paragraph Composer 0x20056a8e GetPlugIn + 91086
    21  ...InDesign.Paragraph Composer 0x20064b99 GetPlugIn + 148697
    22  ...InDesign.Paragraph Composer 0x200940f3 GetPlugIn + 342579
    23  ...InDesign.Paragraph Composer 0x20097b3b GetPlugIn + 357499
    24  ...InDesign.Paragraph Composer 0x200a2ab6 GetPlugIn + 402422
    25  ...InDesign.Paragraph Composer 0x200a0a91 GetPlugIn + 394193
    26  ...InDesign.Paragraph Composer 0x20043e76 GetPlugIn + 14262
    27  ...InDesign.Paragraph Composer 0x200483f5 GetPlugIn + 32053
    28  ...InDesign.Paragraph Composer 0x20041009 GetPlugIn + 2377
    29  com.adobe.InDesign.Text       0x1e80e9b6 GetPlugIn + 3970822
    30  com.adobe.InDesign.Text       0x1e5f14ae GetPlugIn + 1753598
    31  com.adobe.InDesign.Text       0x1e5f89e9 GetPlugIn + 1783609
    32  com.adobe.InDesign.Text       0x1e613d20 GetPlugIn + 1895024
    33  com.adobe.InDesign.Text       0x1e6149bd GetPlugIn + 1898253
    34  com.adobe.InDesign.Text       0x1e60b121 GetPlugIn + 1859185
    35  PublicLib.dylib               0x0125ff6a CShape::ProcessDrawShape(GraphicsData*, long) + 314
    36  com.adobe.InDesign.Text       0x1e51a9e6 GetPlugIn + 874294
    37  com.adobe.InDesign.Text       0x1e51bb8e GetPlugIn + 878814
    38  PublicLib.dylib               0x0125ff6a CShape::ProcessDrawShape(GraphicsData*, long) + 314
    39  PublicLib.dylib               0x0125d22d CShape::DrawHierarchy(GraphicsData*, long) + 365
    40  PublicLib.dylib               0x01260146 CGraphicFrameShape::DrawShape_Hierarchy(GraphicsData*, long) + 326
    41  PublicLib.dylib               0x0125dc32 CGraphicFrameShape::DrawShape(GraphicsData*, long) + 210
    42  PublicLib.dylib               0x0125ff6a CShape::ProcessDrawShape(GraphicsData*, long) + 314
    43  com.adobe.InDesign.Layer      0x2053f26c 0x2053a000 + 21100
    44  ....InDesign.Generic Page Item 0x1fdd565f GetPlugIn + 155199
    45  com.adobe.InDesign.Layer      0x2053ee15 0x2053a000 + 19989
    46  com.adobe.InDesign.Layer      0x2053f682 0x2053a000 + 22146
    47  com.adobe.InDesign.Spread     0x1f14c76c 0x1f148000 + 18284
    48  com.adobe.InDesign.Spread     0x1f14f352 0x1f148000 + 29522
    49  com.adobe.InDesign.Spread     0x1f151696 0x1f148000 + 38550
    50  ...adobe.InDesign.AppFramework 0x1a14004e GetPlugIn + 111134
    51  PublicLib.dylib               0x0135616a SnapshotUtils::CreateAlphaAGMImageAccessor() const + 4794
    52  PublicLib.dylib               0x01356638 SnapshotUtilsEx::Draw(long, unsigned long, PMReal const&, unsigned long, SnapshotUtils::Transparencies, IdleTimer*, std::map<IDType<ClassID_tag>, PMReal, std::less<IDType<ClassID_tag> >, std::allocator<std::pair<IDType<ClassID_tag> const, PMReal> > >*, unsigned long) + 104
    53  com.adobe.InDesign.Layout     0x2051b95a GetPlugIn + 70250
    54  com.adobe.InDesign.Layout     0x2051b240 GetPlugIn + 68432
    55  ...adobe.InDesign.AppFramework 0x1a15ff85 GetPlugIn + 242005
    56  ...adobe.InDesign.AppFramework 0x1a160ec9 GetPlugIn + 245913
    57  ...adobe.InDesign.AppFramework 0x1a102e78 0x1a100000 + 11896
    58  ...adobe.InDesign.AppFramework 0x1a1285fa GetPlugIn + 14282
    59  com.adobe.InDesign            0x000028ab main + 187
    60  com.adobe.InDesign            0x000027c6 start + 54

    I have no idea why this should be so, but I found a way to retrieve corrupted documents in the book:
    The book contained 12 documents - 6 of which were corrupted by InDesign and could not be read by ID CS5, ID CS4 nor could they be exported to .idml files because they couldn't be opened long enough to do so.  History (although I can no longer prove this) indicates that InDesign could corrupt a document during a crash (in book mode, with a good document open, try to open a corrupted document) and subsequent recovery attempt.  When I indicated that even CS5 on another machine would repeat the corruption process, this is how it happened on both of my machines.
    So... I tried everything - going back to old backups (thanks to Time Machine), most of which were corrupted or earlier documents that were missing most of what I needed.  I was prepared to re-do hundreds of hours of work.  I re-installed Mac OS X 10.6 again.  I re-installed InDesign CS5 again... and I thought... before updating it (from the 7.0.0.355 disk distribution), let's try to open the corrupted versions of the documents.  It opened 5 of the 6.  Amazed, I quickly made uncorrupted copies of these documents, made markup files and replaced them in the original book.  The last document crashed, but it didn't spread to other open documents.  So (still without updating InDesign) I created a brand new book file and started adding the documents to it - leaving the one remaining document as the last addition.  When I added it, ID indicated it was damaged but added and opened it anyway.  I made an uncorrupted version of that document and replaced it in the replacement book.  I ran the PhotoShop font test again and it still reported that Lucida Grande (regular) was SNAFU, but Font Book reported it as OK - seeming to indicate that the font issue raised in this forum was not related.  I could find no visible abnormalities in any of the recovered documents.  (I was also the victim of the "Anchored Object outside the margin" crash problem early in CS5 that required an update to recover from.)
    I'm going to update my copy of InDesign CS5 one of these days, but not until making extra backup copies of every ID document I've produced in the last year.  I'm a software guy and my instincts tell me that something (wild guess - the Adobe Cool Type feature of the Paragraph Composer/Optical Kerning plugin) is broken - perhaps worsened during a software update.  Adobe software is known to be "fragile" - I just had no idea how expensive such fragility could be.
    I'm marking this thread "answered" although I still don't know the reason for the problem.  Thank you for your help and encouragement.
    John Bishop
    Owner, Mulligan Software

  • Indesign CS5 crashes when deleting an index

    Hi,
    Indesign CS5 crashes when deleting an index.
    Thanks for your help.

    allesistständigimwandel wrote:
    the only successful importing the idml-file was in cs4, but there was the problem with the change of layout.
    Sounds like the .idml was created in CS5 an opened in CS4. Is that correct? You'd lose unsupported CS5 features and that might result in some layout changes, but I wouldn't expect formatting changes, which you implied originally.
    There are quite a few reports now of problems converting legacy files to CS5. I've not had any in my own work, but I haven't tried to update a lot of stuff. I wouldn't for example, switch versions near the end of a project, but would finish up in the original version to avoid any potential issues. Exporting from CS4 to either.inx or .idml and opening that in CS5 may give better results than opeing the CS4 .indd directly.
    Since you've already done the conversion, and considerable editing, I'm not sure what to tell you. You could try exporting the text to InDesign Tagged Text, then place that into a new file. Copy/Paste in Place any graphic content.

  • Indesign CS5 Crashes When Exporting Layer to Incopy

    I had a designer who emailed me last week stating she was having problems with Indesign CS5 crashing when she exported her text layer to Incopy. I thought it might just be her machine; however, I've experienced the same problem today five times. Is this a known issue? Has anyone else experienced this? I'm in Indesign CS5 (7.0.3).

    Corrupt font perhaps?
    Bob

  • InDesign CS5 crashes on menu events

    If I install a menu event with applescript, indesign CS5 crashes if the last event handler contains commands from the UI Suite (make dialog...). The dialog appears, but after selecting something indesign crashes. I tried everthing that I know. Event handlers without dialogs and with standard apple script dialogs (display dialog) are running fine. Does anybody made similar experience?

    Excellent information - but it didn't seem to help.
    I renamed the two files, opened the application again and saw the same behavior. The system did add new InDesign Defualts and InDesign SavedData files - that were much smaller than the renamed ones.
    Just  note, this is a new computer - I did not have InDesign CS4 loaded on this laptop.
    Also, we have two licenses. The person using the second license has exactly the same problem.
    Any other ideas?? Thanks again.

  • InDesign CS5 crashes during Packaging

    OK. I searched and some people experienced this issue (InDesign CS5 crashes during packaging). Some said it was because of corrupted fonts.
    So I tried replacing Adobe OpenType fonts which I know won't have any issue (Optima). But, it still crashes. I'm really out of ideas.
    It crashes everything when the status dialogue bar says "Saving Document..." and then it just freezes there for ages. Then InDesign CS5 became "Not Responding".
    Someone please help. At the moment I've been manually packaging. Frustrating!
    I'm on Snow Leopard, 2011 i7 MacBook Pro, 4GB RAM and CS5 Design Premium.
    Thanks.

    John Hawkinson wrote:
    Please do post the link, as Bob suggests, so others can benefit.
    Anyhow, your crash is in the the Cooltype manager inside the Font Manager.
    This definitely does point to a font problem. Most likely a corrupt font, but possibly a corrupt SING issue (oh boy...).
    What is SING issue?
    John Hawkinson wrote:
    Anyhow, your crash is in the the Cooltype manager inside the Font Manager.
    Huh?
    By the way, the file was herited from previous job... and I didn't do the previous job. So, I didn't set up the file. I'm just updating it.
    John Hawkinson wrote:
    (oh boy...).
    OK, your (oh boy...) is freaking me out.
    John Hawkinson wrote:
    Please try removing all non-system Fonts and restarting the computer, then trying the packaging again.
    I wanna do a restore system font. Do you think that would do?
    John Hawkinson wrote:
    If not, try http://kb2.adobe.com/cps/408/kb408816.html.
    Thanks for the link. Just realised it explained SING.

  • InDesign CS5 crashes when I try to do anything with a certain 5 pages in document (even scroll past)

    I'm having issues with five pages within an InDesign document. 
    I was trying to export a document to PDF, but a couple of images weren't showing up on a couple of pages.  So I tried exporting to PDF in a couple of different ways to see if that would help.  It didn't.  Instead, InDesign started crashing constantly.  Turning Preflight off helped with that, and I was able to clear out any other potential problems (potentially problematic PDFs placed in the document, .eps images).  I tried exporting as .idml, but it created 4 kb files that couldn't be opened; I think InDesign was crashing before the file could finish exporting.  Now that I can get the document open for extended periods of time, I've tried exporting as a .idml file again, and it gets to 83% complete and doesn't finish.
    I started trying to export as PDF again, and by exporting parts of the document, I was able to narrow the problem down to pages 162-166.  I don't know what's different about these pages.  I have the PDF that I managed to export successfully before it started crashing constantly (the one with the missing images--and to clarify, these missing images aren't on any of the problem pages, so it appears to be an unrelated issue), and from looking at those pages, I can't see what the issue is.
    p. 162 - text and a table
    p. 163 - text and an image
    p. 164 - text
    p. 165 - text and an image
    p. 166 - text
    I can't even scroll past these pages.  Even in the Pages sidebar.  It crashes. Here is the crash log from when I tried to scroll past.  http://pastebin.com/B7ax4cAx
    Here's a crash report for when I try to export those pages to PDF:  http://pastebin.com/E6dA1igA
    I'm using CS5 on OS X 10.5.8.  When I started having these problems, I realized that I hadn't updated InDesign in awhile, so I updated to the latest.  I'm using 7.0.4 now. 

    Try reseting the preferences.
    or  delete Mark II folder from the location
    Windows 7/Vista: C:\ProgramData\Adobe\SING\Mark II
    Mac OS: [Startup Disk]/Library/Applications Support/Adobe/SING/Mark II
    It will fix this..
    This problem is pretty definitely not SING, so deleting the Mark II folder is not going to help. (It wont't hurt, though!)
    Resetting prefrences is always a good thing to try.
    I suspect it is a corrupt story thread of some sort. Moving pages to a new document, exporting stories to IDML, copying the file and deleting pages until the problem goes away...those are things I would try.

  • Adobe Illustrator and InDesign CS5 crash when trying to place images. Happens around 5+ times a day.

    Hi there
    This Mac is quite new and was originally a migration (using Migration Assistant) from an older Mac.
    Illustrator and InDesign in CS5 were both crashing often and most of the time it's when placing an image (in either application) – it doesn't crash each time I try to place an image, but 90% of the crashes are when placing an image.
    We tried lots of things, like cleaning out the fonts, clearing font caches etc. After several months of that, we decided to wipe the Mac clean and start from scratch. It has been reformatted with a clean install of the OS and only minimal additional software added. Although quite a few fonts have been reinstalled, they all validate in Font Book.
    One other thing of note is that the Adobe Updater fails to complete an update and so we have had to update each application manually from the Adobe website.
    I would be so grateful someone could help shed some light on what is going on. Here's an EtreCheck report. Can also provide crash reports from the Console if useful.
    Thanks!
    EtreCheck version: 2.0.6 (91)
    Report generated 28 October 2014 13:33:49 GMT
    Hardware Information: ℹ️
        iMac (21.5-inch, Late 2013) (Verified)
        iMac - model: iMac14,1
        1 2.7 GHz Intel Core i5 CPU: 4-core
        8 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n/ac
    Video Information: ℹ️
        Intel Iris Pro -
            S22D300 spdisplays_1080p
            iMac 1920 x 1080
    System Software: ℹ️
        OS X 10.9.5 (13F34) - Uptime: one day 4:4:52
    Disk Information: ℹ️
        APPLE HDD ST1000LM024 disk0 : (1 TB)
        S.M.A.R.T. Status: Verified
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) /  [Startup]: 999.35 GB (848.81 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
    USB Information: ℹ️
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple, Inc. Keyboard Hub
            Apple Inc. Apple Keyboard
        EPSON EPSON Scanner
        Apple Inc. MacBook Air SuperDrive
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist Support
        [loaded]    com.adobe.CS5ServiceManager.plist Support
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist Support
        [invalid?]    com.adobe.SwitchBoard.plist Support
        [running]    com.backblaze.bzserv.plist Support
        [loaded]    com.microsoft.office.licensing.helper.plist Support
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist Support
        [loaded]    com.adobe.ARM.[...].plist Support
        [running]    com.backblaze.bzbmenu.plist Support
        [not loaded]    com.spotify.webhelper.plist Support
    User Login Items: ℹ️
        iTunesHelper    Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        MagicPrefs 2 (48)    Application (/Users/[redacted]/.Trash/MagicPrefs 2 (48).app)
        Spotify    Application (/Applications/Spotify.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
        QuickTime Plugin: Version: 7.7.3
        Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
        AdobePDFViewer: Version: 9.5.5 Support
        Default Browser: Version: 537 - SDK 10.9
        SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
        JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    3rd Party Preference Panes: ℹ️
        Backblaze Backup  Support
        Flash Player  Support
        Growl  Support
    Time Machine: ℹ️
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 999.35 GB Disk used: 150.53 GB
        Destinations:
            TimeMachine [Network]
            Total size: 599.66 GB
            Total number of backups: 52
            Oldest backup: 2014-07-03 13:25:07 +0000
            Last backup: 2014-10-28 12:28:22 +0000
            Size of backup disk: Adequate
                Backup size 599.66 GB > (Disk used 150.53 GB X 3)
    Top Processes by CPU: ℹ️
             2%    WindowServer
             1%    Adobe Photoshop CS5
             0%    bzfilelist
             0%    bzbmenu
             0%    fontd
    Top Processes by Memory: ℹ️
        1.31 GB    Adobe Photoshop CS5
        610 MB    Adobe InDesign CS5
        490 MB    firefox
        292 MB    Finder
        215 MB    WindowServer
    Virtual Memory Information: ℹ️
        90 MB    Free RAM
        3.19 GB    Active RAM
        3.28 GB    Inactive RAM
        996 MB    Wired RAM
        10.36 GB    Page-ins
        192 MB    Page-outs

    Thanks, I will do.
    I posted it here because this is happening on a clean drive/clean install and I have 10 other macs (including some of the same model) all running OS X 10.9.5/Adobe CS5 and not having this problem.

  • Photoshop & Illustrator CS5 crashing on startup

    All of my CS5 applications were working fine up until a short time ago. Photoshop constantly crashed so I reinstalled by itself with no luck. I then reinstalled the whole CS5 suite and now Illustrator and Photoshop both crash on startup. Indesign works fine. Can anybody help? I've attached the error report. Thankyou
    Process:         Adobe Photoshop CS5 [32552]
    Path:            /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
    Identifier:      com.adobe.Photoshop
    Version:         12.0 (12.0x20100407.r.1103) (12.0)
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [79]
    Interval Since Last Report:          21628 sec
    Crashes Since Last Report:           1
    Per-App Interval Since Last Report:  6 sec
    Per-App Crashes Since Last Report:   1
    Date/Time:       2011-11-10 14:54:16.948 +1100
    OS Version:      Mac OS X 10.5.8 (9L30)
    Report Version:  6
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x000000011abcb0b0
    Crashed Thread:  0
    Thread 0 Crashed:
    0   libSystem.B.dylib                       0x00007fff805b7730 strlen + 16
    1   ...ple.ApplicationServices.ATS          0x00007fff83b20536 _eATSSendFontQuery + 430
    2   ...ple.ApplicationServices.ATS          0x00007fff83ad7c83 _eATSFontFindFromPostScriptName + 847
    3   ...ple.ApplicationServices.ATS          0x00007fff83ad7919 ATSFontFindFromPostScriptName + 67
    4   com.apple.CoreText                      0x00007fff847a079c TDescriptorSourceImp::CopyFontDescriptorPerPostscriptName(__CFString const*, unsigned int) const + 416
    5   com.apple.CoreText                      0x00007fff8479fe5d TDescriptor::CreateMatchingDescriptorInternal(__CFSet const*) const + 151
    6   com.apple.CoreText                      0x00007fff8479fd40 TDescriptor::InitBaseFont() + 30
    7   com.apple.CoreText                      0x00007fff8479fcc9 TDescriptor::CreateMatchingDescriptor(__CFSet const*) const + 47
    8   com.apple.AppKit                        0x00007fff82b7dc7d +[__NSFontTypefaceInfo typefaceInfoForPostscriptName:] + 166
    9   com.apple.AppKit                        0x00007fff82c531c9 __NSFontFactoryWithName + 146
    10  com.apple.AppKit                        0x00007fff82c53075 +[NSFont fontWithName:size:] + 51
    11  com.apple.AppKit                        0x00007fff82c52fd4 NSDefaultFont + 93
    12  com.apple.AppKit                        0x00007fff82c5154b -[NSMutableAttributedString(NSMutableAttributedStringKitAdditions) fixFontAttributeInRange:] + 46
    13  com.apple.AppKit                        0x00007fff82c5134f -[NSMutableAttributedString(NSMutableAttributedStringKitAdditions) fixAttributesInRange:] + 57
    14  com.apple.AppKit                        0x00007fff82c3e197 __NSCreateRenderingContextForAttributedString + 185
    15  com.apple.AppKit                        0x00007fff82bd5046 -[NSAttributedString(NSExtendedStringDrawing) boundingRectWithSize:options:] + 1458
    16  com.adobe.Photoshop                     0x0000000100adaf44 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8381448
    17  com.adobe.Photoshop                     0x0000000100adb03c AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8381696
    18  com.adobe.Photoshop                     0x00000001000ad780 0x100000000 + 710528
    19  com.adobe.Photoshop                     0x00000001000aeb8b 0x100000000 + 715659
    20  com.adobe.Photoshop                     0x00000001019e1473 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 24135991
    21  com.adobe.Photoshop                     0x00000001019e1531 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 24136181
    22  com.adobe.Photoshop                     0x00000001019e15f4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 24136376
    23  com.adobe.Photoshop                     0x00000001019e1714 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 24136664
    24  com.adobe.Photoshop                     0x00000001019e17fc AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 24136896
    25  com.adobe.Photoshop                     0x00000001019e1a3e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 24137474
    26  com.adobe.Photoshop                     0x00000001019e14f4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 24136120
    27  com.adobe.Photoshop                     0x00000001019e15f4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 24136376
    28  com.adobe.Photoshop                     0x00000001019e1714 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 24136664
    29  com.adobe.Photoshop                     0x00000001019e17fc AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 24136896
    30  com.adobe.Photoshop                     0x00000001019e123d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 24135425
    31  com.adobe.Photoshop                     0x00000001019e21b9 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 24139389
    32  com.adobe.Photoshop                     0x00000001019e289c AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 24141152
    33  com.adobe.Photoshop                     0x00000001019e28d7 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 24141211
    34  com.adobe.Photoshop                     0x00000001019e2911 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 24141269
    35  com.adobe.Photoshop                     0x00000001000ae8ee 0x100000000 + 714990
    36  com.adobe.Photoshop                     0x00000001006b41bb AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 4028031
    37  com.adobe.Photoshop                     0x0000000100237ec7 0x100000000 + 2326215
    38  com.adobe.Photoshop                     0x00000001002383a7 0x100000000 + 2327463
    39  com.adobe.Photoshop                     0x0000000100002ea4 0x100000000 + 11940
    Thread 1:
    0   libSystem.B.dylib                       0x00007fff805dc586 kevent + 10
    1   libSystem.B.dylib                       0x00007fff805dcd0f _pthread_start + 316
    2   libSystem.B.dylib                       0x00007fff805dcbd1 thread_start + 13
    Thread 2:
    0   libSystem.B.dylib                       0x00007fff805b5c22 __semwait_signal + 10
    1   com.adobe.amt.services                  0x0000000106e1cc53 AMTConditionLock::LockWhenCondition(int) + 37
    2   com.adobe.amt.services                  0x0000000106e15cce _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 92
    3   com.adobe.amt.services                  0x0000000106e1ccbe AMTThread::Worker(void*) + 28
    4   libSystem.B.dylib                       0x00007fff805dcd0f _pthread_start + 316
    5   libSystem.B.dylib                       0x00007fff805dcbd1 thread_start + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x00000000ffffffff  rbx: 0x000000011abcb0ba  rcx: 0x000000001abcb0ba  rdx: 0x000000011abcb0ba
      rdi: 0x000000011abcb0b0  rsi: 0x000000011abcb0ba  rbp: 0x00007fff5fbfe510  rsp: 0x00007fff5fbfe4b8
       r8: 0x00000001096feb6e   r9: 0x0000000000000001  r10: 0x00007fff83b6cc90  r11: 0x00007fff804f6c00
      r12: 0x0000000000000600  r13: 0x0000000000000000  r14: 0x000000010965b4e0  r15: 0x000000010965b4e0
      rip: 0x00007fff805b7730  rfl: 0x0000000000010286  cr2: 0x000000011abcb0b0
    Binary Images:
           0x100000000 -        0x1026b5fff +com.adobe.Photoshop 12.0 (12.0x20100407.r.1103) (12.0) <b69d89e501ddc22048b1e129d0574536> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
           0x103295000 -        0x10330dfef +com.adobe.adobe_caps adobe_caps 3.0.116.0 (3.0.116.0) <4a3556861451b19a0c55dfe49fd2539e> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
           0x103323000 -        0x103329fff  org.twain.dsm 1.9.3 (1.9.3) /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
           0x103331000 -        0x103341ff8 +com.adobe.ahclientframework 1.5.0.30 (1.5.0.30) <5d6ffc4e7b813e8cf0d466a3fa94a837> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
           0x10334c000 -        0x103352fef  com.apple.agl 3.0.9 (AGL-3.0.9) <8ae5652c82d7f1ea5fd53ea86a66c09d> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
           0x103358000 -        0x10355efef +com.adobe.linguistic.LinguisticManager 5.0.0 (11696) <499b4e7a08bb80fcc220d57d45ca424f> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
           0x1035f1000 -        0x10379ffef +com.adobe.owl AdobeOwl version 3.0.91 (3.0.91) <c36ca603effb2eed6cee0b532ce052d2> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
           0x103841000 -        0x103c71fef +AdobeMPS ??? (???) <fa3341425343880877604318eb62ad51> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
           0x103dcb000 -        0x1040f6ff7 +AdobeAGM ??? (???) <52e17d566e7aa63582ed5de1f3e5045d> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
           0x1041c3000 -        0x1044ebfe7 +AdobeCoolType ??? (???) <9e03f47a06a3f1f4ac4c76f12facc294> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
           0x104583000 -        0x1045a4ff7 +AdobeBIBUtils ??? (???) <f71506882c150f0caf2493ed82fc321a> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
           0x1045b1000 -        0x1045dcff6 +AdobeAXE8SharedExpat ??? (???) <7e809606bf97db3ae465156446e56d00> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpa t
           0x1045ee000 -        0x104732fef +WRServices ??? (???) <76354373f0bd0baf6fc0b96dbb371755> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
           0x104779000 -        0x1047defff +aif_core ??? (???) <12fa670e05a81fcba7a2aae68728ea30> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/aif_core.framework/Versions/A/aif_core
           0x1047fa000 -        0x104810fff +data_flow ??? (???) <9c5d39a6d2a29b6a8b64d1b59396c112> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/data_flow.framework/Versions/A/data_flow
           0x104828000 -        0x1048befff +image_flow ??? (???) <b72aa9220d68d57e96b12e009b0ad4ae> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/image_flow.framework/Versions/A/image_flow
           0x104935000 -        0x104953fff +image_runtime ??? (???) <32786637c9bf4cb62df95d99220e00be> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/image_runtime.framework/Versions/A/image_runtime
           0x104970000 -        0x104b9ffff +aif_ogl ??? (???) <615e7df609b1857a74ace224a636bee1> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/aif_ogl.framework/Versions/A/aif_ogl
           0x104c7e000 -        0x104d11fff +AdobeOwlCanvas ??? (???) <ec667f6d0bb603ea41e8624425b2bf4b> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
           0x104d31000 -        0x10507afef +com.adobe.dvaui.framework dvaui version 5.0.0 (5.0.0.0) <023e07600223ab5d758c2c5a052f6af4> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui
           0x10520a000 -        0x10538cfe7 +com.adobe.dvacore.framework dvacore version 5.0.0 (5.0.0.0) <420772959026d519c05735e07029d97b> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
           0x10542e000 -        0x1057a6fff +com.adobe.dvaadameve.framework dvaadameve version 5.0.0 (5.0.0.0) <0e95a0df038acff2ec7bbdb905cdf5c5> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/dvaadameve.framework/Versions/A/dvaadameve
           0x1058f0000 -        0x105a04fff +AdobeACE ??? (???) <e359887d1e7f5e62cb8d37ce4dbfb4d8> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
           0x105a29000 -        0x105a45fff +AdobeBIB ??? (???) <7a792f2742cc2dcad5df88a2ce6c2626> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
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        0x7fff83b80000 -     0x7fff83bd5fe3  com.apple.HIServices 1.7.1 (???) <8c601c198e138905743161674f558fcc> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
        0x7fff83bd6000 -     0x7fff83bf9fff  com.apple.CoreVideo 1.6.1 (48.6) <1d4f4d03977bb1bbf518f08da71a4d2e> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
        0x7fff83bfa000 -     0x7fff83e95fe3  com.apple.Foundation 6.5.9 (677.26) <d7c197fec4d7c3097be95ae742a47c22> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
        0x7fff83e96000 -     0x7fff83f1dfef  com.apple.audio.CoreAudio 3.1.2 (3.1.2) <688f48384a6778f9133969ec9bb1569e> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
        0x7fff83f1e000 -     0x7fff83f1effd  com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
        0x7fff83f1f000 -     0x7fff83f35ff9  com.apple.ImageCapture 5.0.2 (5.0.2) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
        0x7fff83f36000 -     0x7fff8421dffb  com.apple.HIToolbox 1.5.6 (???) <54f8e0b178ed377fb279ba48fa1aa88b> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
        0x7fff8421e000 -     0x7fff8421effb  com.apple.installserver.framework 1.0 (8) /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallServer
        0x7fff8421f000 -     0x7fff8473ff6e  libGLProgrammability.dylib ??? (???) <7aa4c12953526371a07780326fbd8725> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dyl ib
        0x7fff8478f000 -     0x7fff8479dfff  libCSync.A.dylib ??? (???) <465f0a6e1498a13273ea301f5dc753ca> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCSync.A.dylib
        0x7fff8479e000 -     0x7fff84819ff3  com.apple.CoreText 2.0.5 (???) <21c92ca8838402adc16d0ffdb2a2ada2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.f ramework/Versions/A/CoreText
        0x7fff8481a000 -     0x7fff8485ffef  libRIP.A.dylib ??? (???) <30e001bc3ffb434f0a52b309260e03b6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libRIP.A.dylib
        0x7fff849d4000 -     0x7fff849d4ffd  com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
        0x7fff849d5000 -     0x7fff84db5fef  com.apple.QuartzCore 1.5.8 (1.5.8) <1c79fff9a8916e61c28ec13a87723e67> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
        0x7fff84db6000 -     0x7fff84f25fff  libicucore.A.dylib ??? (???) <d69c6c54ddbf4ef58ea94d733de685b9> /usr/lib/libicucore.A.dylib
        0x7fff84f26000 -     0x7fff84f40fff  libvDSP.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
        0x7fffffe00000 -     0x7fffffe01780  libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib
    0xfffffffffffec000 - 0xfffffffffffeffff  libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib

    The first thing you need to do is update your applications.
    You're running Photoshop 12.0 when it should be 12.0.4, which means you are four versions behind.
    Re-installing without first deleting your preferences files is futile.
    http://kb2.adobe.com/cps/828/cpsid_82893.html

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