InDesign CS5 crashes upon start-up
I can't start InDesign CS5 and i don't know why. It worked without any problems yersterday but crashes upon start-up whenever I try to start it today.
Does anybody have any idea how to fix this?
thx a lot!!
yes, here it is (it's long!!):
Process: Adobe InDesign CS5 [264]
Path: /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
Identifier: com.adobe.InDesign
Version: 7.0.1.508 (7010)
Code Type: X86 (Native)
Parent Process: launchd [95]
Date/Time: 2011-03-13 18:54:25.341 +0100
OS Version: Mac OS X 10.6.6 (10J567)
Report Version: 6
Interval Since Last Report: 5892 sec
Crashes Since Last Report: 14
Per-App Interval Since Last Report: 31 sec
Per-App Crashes Since Last Report: 14
Anonymous UUID: 5982DC66-3F61-404A-A2BE-5211FE0BC1E0
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000050843000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ObjectModelLib.dylib 0x0103f679 0x1038000 + 30329
1 ObjectModelLib.dylib 0x0103fa4f 0x1038000 + 31311
2 ObjectModelLib.dylib 0x0103dd53 0x1038000 + 23891
3 ObjectModelLib.dylib 0x01048615 0x1038000 + 67093
4 ObjectModelLib.dylib 0x01049db7 0x1038000 + 73143
5 ObjectModelLib.dylib 0x01070bdb ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 23035
6 ObjectModelLib.dylib 0x0106c244 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 4196
7 com.adobe.InDesign 0x00002842 main + 82
8 com.adobe.InDesign 0x000027c6 start + 54
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x9649d982 kevent + 10
1 libSystem.B.dylib 0x9649e09c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x9649d559 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x9649d2fe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x9649cd81 _pthread_wqthread + 390
5 libSystem.B.dylib 0x9649cbc6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x9647715a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x964a4ce5 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x964d3ac8 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x947ebecd TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x947e7873 MPWaitOnQueue + 250
5 PMRuntime.dylib 0x00014130 MemUtils::GetAvailMem() + 288
6 ...ple.CoreServices.CarbonCore 0x947cb85a PrivateMPEntryPoint + 68
7 libSystem.B.dylib 0x964a485d _pthread_start + 345
8 libSystem.B.dylib 0x964a46e2 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x9649ca12 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9649cfa8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9649cbc6 start_wqthread + 30
Thread 4:
0 libSystem.B.dylib 0x964770fa mach_msg_trap + 10
1 libSystem.B.dylib 0x96477867 mach_msg + 68
2 ...ple.CoreServices.CarbonCore 0x94893ac8 TS_exception_listener_thread + 160
3 libSystem.B.dylib 0x964a485d _pthread_start + 345
4 libSystem.B.dylib 0x964a46e2 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x964a50a6 __semwait_signal + 10
1 libSystem.B.dylib 0x964a4d62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x964a69f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9480051e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x947ebea5 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x947e7873 MPWaitOnQueue + 250
6 AdobeACE 0x0005a6f1 0x20000 + 239345
7 AdobeACE 0x0005a0ed 0x20000 + 237805
8 ...ple.CoreServices.CarbonCore 0x947cb85a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x964a485d _pthread_start + 345
10 libSystem.B.dylib 0x964a46e2 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x96477142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x964a4cfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x964ed46f pthread_cond_wait + 48
3 com.adobe.amt.services 0x19325126 C_AMTUISwitchSuppressUpdates + 16768
4 com.adobe.amt.services 0x1931ddb0 C_EULA_SetState + 2164
5 com.adobe.amt.services 0x1932518c C_AMTUISwitchSuppressUpdates + 16870
6 libSystem.B.dylib 0x964a485d _pthread_start + 345
7 libSystem.B.dylib 0x964a46e2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x0103dc94 ecx: 0x50843000 edx: 0x06dc8600
edi: 0xbffff168 esi: 0x66dc85ef ebp: 0xbffff0d8 esp: 0xbffff060
ss: 0x0000001f efl: 0x00010206 eip: 0x0103f679 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x50843000
Binary Images:
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0xa000 - 0xafff +InDesignModel ??? (???) <D054C2C9-F070-A1E1-2D78-BACDC9DCC960> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/InDesignModel.framework/Versions/A/InDesignModel
0xe000 - 0xefff +InDesignModelAndUI ??? (???) <770DFBFF-7C31-ECD4-88FE-BCFED53CFC33> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/InDesignModelAndUI.framework/Versions/A/InDesignModelAndUI
0x12000 - 0x19ff3 +PMRuntime.dylib ??? (???) <EC9AB7BF-B671-AE6F-5C9E-7A49F9C265BE> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/PMRuntime.dylib
0x20000 - 0x134fff +AdobeACE ??? (???) <DD291A17-ECF4-FE20-5837-AC1F5BC76940> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x157000 - 0x67dfff +AdobeAGM ??? (???) <6F8EB120-6F01-38AE-8363-BC941B8AE12E> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x7be000 - 0x7fafff +AdobeARE ??? (???) <EF398654-5384-F84A-8B62-DA1F64E2FAD1> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x803000 - 0x81efff +AdobeBIB ??? (???) <CDFB3340-3A46-292A-121E-2820EC62D78E> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x828000 - 0x849ff7 +AdobeBIBUtils ??? (???) <482199DF-1251-ED75-4958-563C6E49CD6F> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
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0xbcf000 - 0xfa7ff7 +AdobeMPS ??? (???) <272DAEDE-FC7E-B412-7C97-CF47FF6BF242> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x1038000 - 0x10a6ff7 +ObjectModelLib.dylib ??? (???) <B71699FF-823E-D40E-A62F-2E9FD2FE9B56> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/ObjectModelLib.dylib
0x10c9000 - 0x1123fe7 +DataBaseLib.dylib ??? (???) <3FC5D05A-298D-654B-F235-C0579E0A347F> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/DataBaseLib.dylib
0x113c000 - 0x1553fff +PublicLib.dylib ??? (???) <33A9EB82-1095-B57B-9004-55AEA8C9B9ED> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/PublicLib.dylib
0x16da000 - 0x16f1ff6 +AdobeAFL ??? (???) <CFC0FF78-A748-AC45-2E62-8F20090D911C> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeAFL.framework/Versions/A/AdobeAFL
0x1702000 - 0x170aff3 +boost_threads ??? (???) <B00C0C9E-7175-B6D2-E58B-7278E0EB8863> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/boost_threads.framework/Versions/1_37/boost_threads
0x1714000 - 0x1719ffd +ASLSupportLib.dylib ??? (???) <D4BEF46E-063B-696F-FE83-DD943ABA838A> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/ASLSupportLib.dylib
0x171e000 - 0x171fff2 +libtbbmalloc.dylib ??? (???) <A1EAB5E4-3F88-5E37-7068-7A35A3EC69DE> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/libtbbmalloc.dylib
0x1723000 - 0x1731fe7 +libtbb.dylib ??? (???) <FFA49B03-C516-D23D-B535-B64D7CD35ECE> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/libtbb.dylib
0x1739000 - 0x1871fe7 +WRServices ??? (???) <9E3A36AD-71F1-B9C7-AC3F-30A7E63C8B57> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x18b3000 - 0x18b7ffc +com.adobe.AdobeCrashReporter 3.0 (3.0.20100302) <E6437929-0E69-8A56-E69F-F64305E82DD9> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0x18be000 - 0x226efff +libicudata.dylib.36.0 36.0.0 (compatibility 36.0.0) <02108DEA-3DD2-14BE-DAEB-BE522B619C1D> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/ICUData.framework/Versions/3.6/libicudata.dylib.36.0
0x2271000 - 0x233eff3 +libicui18n.dylib.36.0 36.0.0 (compatibility 36.0.0) <08F15219-7F35-574E-7725-1ACAA1B18A00> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/ICUInternationalization.framework/Versions/3.6/libicui18n.dyl ib.36.0
0x23a1000 - 0x247bfef +libicuuc.dylib.36.0 36.0.0 (compatibility 36.0.0) <5EE72009-40B3-7FB7-3A49-576AEDE0D400> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/ICUUnicode.framework/Versions/3.6/libicuuc.dylib.36.0
0x24bb000 - 0x252bfeb +com.adobe.adobe_caps adobe_caps 3.0.116.0 (3.0.116.0) <50675115-BEDC-72F9-C42D-374196E83EC2> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x2536000 - 0x259cffb +com.adobe.amtlib amtlib 3.0.0.64 (3.0.0.64) <DD471011-9120-1BC2-F1B5-D6FF09D0859F> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x25b2000 - 0x264bfef +boost_regex ??? (???) <462635B6-7AF0-B43D-74D6-4AC15ACBC66A> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/boost_regex.framework/Versions/1_37/boost_regex
0x2690000 - 0x26d0ff7 com.apple.vmutils 4.2 (106) <D3A83712-1F54-F9CE-EE98-CDFA3BE1A303> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x26e9000 - 0x279efe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <AACC86C0-86B4-B1A7-003F-2A0AF68973A2> /usr/lib/libcrypto.0.9.7.dylib
0x27e4000 - 0x27e6ffb +boost_system ??? (???) <FBD2BBDA-A758-FFCE-ABBA-7FDAB09FAF0F> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/boost_system.framework/Versions/1_37/boost_system
0x27eb000 - 0x2987fff +WidgetBinLib.dylib ??? (???) <A653F189-2C78-4606-1921-350F81951C7C> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/WidgetBinLib.dylib
0x2a65000 - 0x2c04fe7 +com.adobe.owl AdobeOwl version 3.0.84 (3.0.84) <25884999-8A98-F8C9-699B-ED75261B6BFC> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x2c6d000 - 0x2ceafff +AdobeOwlCanvas ??? (???) <65B2E680-4F43-BE46-2290-3500758D1BF7> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
0x2d06000 - 0x2d09ff8 +com.adobe.ape.shim adbeape version 3.1.65.7508 (3.1.65.7508) <FFDDAB7A-220F-7344-F12B-010CA0C41DAB> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x19300000 - 0x19367fea +com.adobe.amt.services AMTServices 3.0.0.64 (BuildVersion: 3.0; BuildDate: Mon Jan 26 2010 21:49:00) (3.0.0.64) <EE468E2C-A6BD-E2EE-7ABE-69168B143B44> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/amtservices.framework/Versions/A/amtservices
0x19384000 - 0x1938cfff +com.adobe.asneu.framework asneu version 1.7.0.1 (1.7.0.1) <80195B5C-2C67-D841-232C-74FCAB79D304> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/asneu.framework/Versions/A/asneu
0x194fc000 - 0x19535ffb +com.adobe.AAM.AdobeUpdaterNotificationFramework UpdaterNotifications 1.0.0.64 (1.0.0.64) <C64CCBDC-B8E9-45E8-53E7-8577CFE9F2F0> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/UpdaterNotifications.framework/Versions/A/UpdaterNotification s
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <39AC3185-E633-68AA-7CD6-1230E7F1CEF4> /usr/lib/dyld
0x90b23000 - 0x90b26ff7 libCoreVMClient.dylib ??? (???) <973B9E1F-70B3-2E76-B14B-E57F306AD2DF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x90b27000 - 0x90b4fff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <28598F8F-D061-E85E-3227-1A17D345FC07> /usr/lib/libxslt.1.dylib
0x90d56000 - 0x90fb9fff com.apple.security 6.1.1 (37594) <B6F2A8BF-C1B7-A0E2-83FB-4FF265E9BDDC> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x91029000 - 0x9134dfef com.apple.HIToolbox 1.6.4 (???) <4699C8BB-DE74-C530-564B-D131F74C9B54> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x9140d000 - 0x91451fe7 com.apple.Metadata 10.6.3 (507.15) <A23633F1-E913-66C2-A073-E2B174C09B18> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
0x91452000 - 0x91456ff7 libGIF.dylib ??? (???) <DA5758A4-71B0-DD6E-7402-B7FB15387569> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libGIF.dylib
0x91457000 - 0x91457ff7 com.apple.vecLib 3.6 (vecLib 3.6) <FF4DC8B6-0AB0-DEE8-ADA8-7B57645A1F36> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x91458000 - 0x91458ff7 com.apple.ApplicationServices 38 (38) <E6D15675-952B-8BC9-85D1-12D83A052CB4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x91467000 - 0x9146afe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x914ff000 - 0x91915ff7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <9D89FCB3-24C9-8FCF-DB49-27B184AC3222> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
0x91916000 - 0x91998ffb SecurityFoundation ??? (???) <A8D248DE-8670-970D-39E3-A9738CFDBEE1> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x91999000 - 0x919bafe7 com.apple.opencl 12.3 (12.3) <DEA600BF-4F54-66B5-DB2F-DC57FD518543> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x919bb000 - 0x91a58fe3 com.apple.LaunchServices 362.2 (362.2) <F3952CAB-322F-A12F-57AF-8B91B1D76DDE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
0x91a59000 - 0x91e8eff7 libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <4D2F47EF-BD32-1E3C-6A0A-438896ADE2BE> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x92018000 - 0x9202cffb com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <644540B0-8335-6254-054B-9828E40CBC93> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x9202d000 - 0x92053ffb com.apple.DictionaryServices 1.1.2 (1.1.2) <43E1D565-6E01-3681-F2E5-72AE4C3A097A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x92157000 - 0x9216cfff com.apple.ImageCapture 6.0.1 (6.0.1) <E7ED2AC1-834C-A44E-531E-EC05F0496DBF> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
0x9216d000 - 0x9219ffe3 libTrueTypeScaler.dylib ??? (???) <6E9D1A50-330E-F1F4-F93D-9ECC8A61B21A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libTrueTypeScaler.dylib
0x921a5000 - 0x921a8ffb com.apple.help 1.3.1 (41) <3EDF3562-FD9B-C440-1E44-0E7283CAB640> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
0x921c2000 - 0x9252dff7 com.apple.QuartzCore 1.6.3 (227.34) <CC1C1631-D8D1-D416-171E-A1683274E479> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9252e000 - 0x9265cfe7 com.apple.CoreData 102.1 (251) <87FE6861-F2D6-773D-ED45-345272E56463> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x92673000 - 0x92673ff7 com.apple.Cocoa 6.6 (???) <27B791CF-F704-6AEF-A354-65416A7032A3> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x92677000 - 0x92682ff7 libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <CB2510BD-A5B3-9D90-5917-C73F6ECAC913> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCSync.A.dylib
0x927e6000 - 0x927e6ff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <3891A689-4F38-FACD-38B2-4BF937DE30CF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x92809000 - 0x9283cff7 com.apple.AE 496.4 (496.4) <C73D124C-C722-41D8-3465-4CE0D0BA9307> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
0x9283d000 - 0x92844ff3 com.apple.print.framework.Print 6.1 (237.1) <F5AAE53D-5530-9004-A9E3-2C1690C5328E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x92845000 - 0x92880feb libFontRegistry.dylib ??? (???) <4FB144ED-8AF9-27CF-B315-DCE5575D5231> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontRegistry.dylib
0x92881000 - 0x9288dff7 libkxld.dylib ??? (???) <F0E915AD-6B32-0D5E-D24B-B188447FDD23> /usr/lib/system/libkxld.dylib
0x9288e000 - 0x9288eff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <ABF97DA4-3BDF-6FFD-6239-B023CA1F7974> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
0x9288f000 - 0x928b1fef com.apple.DirectoryService.Framework 3.6 (621.9) <F2EEE9D7-D4FB-14F3-E647-ABD32754F557> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
0x928f7000 - 0x9293dff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
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0x9505b000 - 0x9508cff7 libGLImage.dylib ??? (???) <E3EC8E92-4DDD-E7B8-3D38-C5A5160A4930> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
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0x9573d000 - 0x95781ff3 com.apple.coreui 2 (114) <2234855E-3BED-717F-0BFA-D1A289ECDBDA> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
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0x988ed000 - 0x988f7fe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <66D6E63D-4D57-AD5C-DFF7-C222F22FC836> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
0x988f8000 - 0x988fcff7 IOSurface ??? (???) <D849E1A5-6B0C-2A05-2765-850EC39BA2FF> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x989ba000 - 0x98a23fe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <190291DA-68A6-4AEA-39CC-D51FD4A721BF> /usr/lib/libstdc++.6.dylib
0x98a24000 - 0x98a2fff7 libGL.dylib ??? (???) <48405993-0AE9-292B-6705-C3525528682A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x98bd9000 - 0x98c87ff3 com.apple.ink.framework 1.3.3 (107) <233A981E-A2F9-56FB-8BDE-C2DEC3F20784> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
0x98c88000 - 0x98d38ff3 com.apple.ColorSync 4.6.3 (4.6.3) <0354B408-665F-8B3F-87FF-64E6322276F0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x98d39000 - 0x98ebbfe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <35DB7644-0780-D2AB-F6A9-45F28D2D434A> /usr/lib/libicucore.A.dylib
0x98ebc000 - 0x98f64ffb com.apple.QD 3.36 (???) <FA2785A4-BB69-DCB4-3BA3-7C89A82CAB41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
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0x99479000 - 0x9948aff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <3036AD83-4F1D-1028-54EE-54165E562650> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
0x9948b000 - 0x994aaff7 com.apple.CoreVideo 1.6.2 (45.6) <EB53CAA4-5EE2-C356-A954-5775F7DDD493> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x994ab000 - 0x994edff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <8A4721DE-25C4-C8AA-EA90-9DA7812E3EBA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x99714000 - 0x99715ff7 com.apple.TrustEvaluationAgent 1.1 (1) <2D970A9B-77E8-EDC0-BEC6-7580D78B2843> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent
0x99998000 - 0x999a8ff7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <CDD943B2-72DD-A926-616D-30D4A2C04D9A> /usr/lib/libsasl2.2.dylib
0x999a9000 - 0x999b7ff7 com.apple.opengl 1.6.12 (1.6.12) <9F13B279-F289-18AC-5D86-DCD52BAF087D> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x999b8000 - 0x99a50fe7 edu.mit.Kerberos 6.5.10 (6.5.10) <DC19F49B-184E-FD0F-13F8-3A31924A3B66> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <62291026-D016-705D-DC1E-FC2B09D47DE5> /usr/lib/libSystem.B.dylib
Model: MacBookAir3,2, BootROM MBA31.0061.B01, 2 processors, Intel Core 2 Duo, 1.86 GHz, 4 GB, SMC 1.66f55
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD1), Broadcom BCM43xx 1.0 (5.10.131.36.1)
Bluetooth: Version 2.3.8f7, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en0
Serial ATA Device: APPLE SSD SM128C, 113 GB
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x850a, 0x24600000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26100000
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x04500000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x821b, 0x04530000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0240, 0x04300000
Similar Messages
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InDesign cs5 crashes when starting. Won't even open, ever since osx 10.8 then 10.9 upgrade
Ever since upgrading, InDesign won't even open. Crashes upon startup. "Sends to apple automatically" but what ever really comes of that? Anyway, I don't have the original install discs anymore (lost in the move between offices) so I can't reinstall. But my work depends on this!
I tried deleting the preference file. Same thing happens.
Process: Adobe InDesign CS5 [10658]
Path: /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
Identifier: com.adobe.InDesign
Version: 7.0.4.553 (7040)
Code Type: X86 (Native)
Parent Process: launchd [151]
Responsible: Adobe InDesign CS5 [10658]
User ID: 501
Date/Time: 2013-11-14 16:20:09.499 -0600
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: 8824F67E-4AA0-3BEC-BB9A-03C187670BA3
Sleep/Wake UUID: 24134353-25C2-4836-ACC4-8EE5526EC4F3
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000000000002c
VM Regions Near 0x2c:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
__TEXT 0000000000001000-0000000000005000 [ 16K] r-x/rwx SM=COW /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 dyld 0x8fe13105 ImageLoader::isLinked() const + 11
1 dyld 0x8fe10883 NSLinkModule + 103You can download the installer from Download Adobe CS5 Free Trials – All Direct Links without Akamai | ProDesignTools if you follow the directions on the page exactly. If you registered the software you can log into your account at Adobe.com with the same ID you used when you registered and you can get your serial number.
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InDesign CS5 - Crash upon Opening CS2 docs
I've just upgraded to Windows 7 OS, and have installed the Adobe CS5 creative suite. (Upgraded from CS2)
I'm having problems opening approximately half of my previously-saved ID CS2 files. Within 5-10 seconds of attempting to open these files with CS5, I get the following error message:
Adobe InDesign CS5 has stopped Working
- Check onlinle for a solution and close the program (which appears to do nothing)
- Close the program
Problem signature:
Problem Event Name: APPCRASH
Application Name: InDesign.exe
Application Version: 7.0.0.355
Application Timestamp: 4bad00be
Fault Module Name: TEXT.RPLN
Fault Module Version: 7.0.0.355
Fault Module Timestamp: 4bad079b
Exception Code: c0000005
Exception Offset: 001ca808
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Anyone else having this problem? I've tried opening the doc with two different PCs (both running CS5), but the same thing happens.Corinne,
I used to work for Adobe in Seattle, so had some pretty good contacts on the InDesign team and sent them a message on Facebook. Most of their suggestions were/are what have already been covered here in this thread. So what I finally did was open up a Tech Support call. I'm too lazy to re-install CS4 on my machine to try and get my files to work. On the tech support call, the technician opened up an Adobe Connect Session so he could see my desktop and see what was happening. I tried opening one of the CS4 files that was broken and got the dreaded "InDesign CS5 has Stopped Working" with the only option being to close the program.
After that, the tech asked me to upload the file so he could work on it on his end.
When he tried to open it, he got the same thing and his determination was that something (likely a font or some 3rd party plug-in) was corrupted.
Here's what he did and how he fixed it:
Open file in CS5 - CRASH
Open file in CS4 - Works
Try to export file as .idml file in CS4 - CRASH
Try to change formatting, etc in CS4 - CRASH
At this point since I'm not running any 3rd Party plug-ins, he determined that it was a corrupted font (Pristina) that was causing the issue.
He copied all the elements over to a new ID CS5 file without any formatting using Times New Roman as the only font in the file
Resave and upload back to me
The new file opens just fine in CS5
SO if you're having a similar issue, you may want to open the file in CS2 and try copying sections of the document into a new document and saving that out. The tech said that they always use Times New Roman as the font to test with . . .
This is not the most elegant solution, but it DOES keep all your information and while my documents were all less than 25 pages, I was happy to just reformat without having to go back and recreate them from scratch. He said that for some reason CS4 was not seeing the corruption, but CS5 caught it immediately upon opening. I'm hoping the ID team is listening to this and figures out a solution for opening corrupted files. I've emailed my contacts there and told them I'd be happy to give them files to test with. No reply as of yet.
If you're interested, call Tech Support, the guys on the other end are fabulous!!! I even called back two days later with another file that was doing the same thing and happened to get the same tech. He knew exactly what to do and in less than 30 minutes was back up and running!
Hope this helps!
John -
Adobe Photoshop CS5 Crash Upon Start up -
Greetings,
I am having a problem upon the launch of Photoshop CS5. I keep getting the following message:
"An unexpected and unrecoverable problem has occurred. Photoshop will now exit"
Then I get a little window that is titled: Microsoft Visual C++ Runtime Library .... and within this window, it states:
"Runtime error! Program C:\Pro...
This application has requested the runtime to terminate it in an unusual way. Please contact the application's support team for more information"
I installed Adobe CS5 Creative Suite about a month ago and it has been working perfectly. I have used Photoshop CS5 several times with no problems. I am not sure why all of a sudden, it generates this error and crashes or closes. All of the other programs in the suite work fine, ie.. Illustrator, Indesign, FLash, Bridge..etc.
I would appreciate any ideas or solutions to fix this problem. Also, I have Creative Suite CS4 still in my computer and that version of photoshop works fine, as well as the other programs. This problem is apparently only affecting my CS5 version of photoshop.
System info:
I am running Windows 7 - 64bit on an Asus Essentio. 1tb hard drive, 8gb memory, i5 quadcore processor. ATI Radeon HD4350 video card and Soundblaster x-fi titanium audio card.
Again, Photoshop CS5 has been working perfectly for about a month. It just started doing this.
Can anyone help?
Thank you, in advance, for your time.
Trevor Ihrke
[email protected]More or less standard advice:
Ensure you have the latest video driver (in your case from here: http://www.amd.com/us/Pages/AMDHomePage.aspx)
Check 3rd party plug-ins, especially any that you have installed coincident with the appearance of this problem.
Check for any fonts you've added that may be corrupted.
Hold down Ctrl-Shift-Alt while starting Photoshop to return Photoshop's preferences to out-of-box defaults.
Good luck.
-Noel -
InDesign in CS6 crashes upon start-up. Have redownloaded. Still crashes. What do I do?
I purchased the CS6 Design Standard in March. This is NOT InDesign CS6 CC.
I don't use InDesign much so only recently opened it. It crashes upon start-up.
Tried downloading it again.
Still crashes upon start-up.
Any thoughts of what I can do?
Thanks!
RobinPeter, I will certainly install the update. Thank you very much for your help.
I would love to give you a "Correct Answer" but until I check this all out, I'm afraid I can't.
But I very much appreciate your help.
Thank you.
Robin -
InDesign Crashes upon start. PC windows 7
InDesign Crashes upon start. Running Windows 7 Professional.
Yes, InDesign CS 5.5 program used to run fine. Hasn't been successfully opened in about 9 months. Error message upon opening says "Runtime Error-This application has requested Runtime to terminate in an unusual way. Contact the support team.
Additional error message-Runtime Error R6025 pure virtual function call -
Hard 100% InDesign CS5 crash - Dead?
I have a large multi-document book that causes a hard InDesign CS5 crash (submitted to Adobe without response many, many times). Opening any of the book's documents causes the crash, or restarting InDesign after a crash - which crashes trying to recover.
I've done the following - many times in various orders:
o Reset InDesign preferences (on restart with 4 keys or manually deleting hidden files per this forum).
o Cleared all the font caches.
o Run the Photoshop FontTest javascript (which identifies Lucida Grande as a problem).
o Re-installed InDesign CS5 and updates completely (although without a complete preceding de-install).
o Re-installed Mac OS X 10.6 and updates completely.
o On another machine, created individual markup documents of every document in the book (.idml files), then moved and tried to open them on the offending machine.
o Removed all the "recovery" files - in the book's home folder as well as ~/Library/Caches/Adobe InDesign/Version 7.0/en_US/
o Screamed.
In all cases, upon opening a document in the book (individually or via the book's list of documents) InDesign crashes. I'm just about ready to get my money back for CS5. Anybody have some magic? I need it.
Here's the stack crawl of the crashing thread:
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 AdobeBIB 0x00813bec BIBInitialize2 + 40444
1 AdobeBIB 0x00812bc6 BIBInitialize2 + 36310
2 AdobeCoolType 0x00855e48 0x855000 + 3656
3 AdobeCoolType 0x008b3e4b CTCleanup + 1719
4 AdobeCoolType 0x008676c1 0x855000 + 75457
5 AdobeCoolType 0x0085a352 0x855000 + 21330
6 AdobeCoolType 0x00a5f4cb CTCleanup + 1752375
7 AdobeCoolType 0x00865b93 0x855000 + 68499
8 AdobeCoolType 0x0086e5ef 0x855000 + 103919
9 AdobeCoolType 0x00934257 CTCleanup + 527043
10 AdobeCoolType 0x0090d35c CTCleanup + 367560
11 AdobeCoolType 0x008a95b0 0x855000 + 345520
12 ...be.InDesign.Optical Kerning 0x22dd6b3d GetPlugIn + 30541
13 ...be.InDesign.Optical Kerning 0x22dd899f GetPlugIn + 38319
14 ...be.InDesign.Optical Kerning 0x22dd1056 GetPlugIn + 7270
15 ...be.InDesign.Optical Kerning 0x22dce3d1 0x22dcb000 + 13265
16 ...be.InDesign.Optical Kerning 0x22dccbaa 0x22dcb000 + 7082
17 ...be.InDesign.Optical Kerning 0x22dcc890 0x22dcb000 + 6288
18 ...be.InDesign.Optical Kerning 0x22dcd32a 0x22dcb000 + 9002
19 ...InDesign.Paragraph Composer 0x200df5fa GetPlugIn + 651066
20 ...InDesign.Paragraph Composer 0x20056a8e GetPlugIn + 91086
21 ...InDesign.Paragraph Composer 0x20064b99 GetPlugIn + 148697
22 ...InDesign.Paragraph Composer 0x200940f3 GetPlugIn + 342579
23 ...InDesign.Paragraph Composer 0x20097b3b GetPlugIn + 357499
24 ...InDesign.Paragraph Composer 0x200a2ab6 GetPlugIn + 402422
25 ...InDesign.Paragraph Composer 0x200a0a91 GetPlugIn + 394193
26 ...InDesign.Paragraph Composer 0x20043e76 GetPlugIn + 14262
27 ...InDesign.Paragraph Composer 0x200483f5 GetPlugIn + 32053
28 ...InDesign.Paragraph Composer 0x20041009 GetPlugIn + 2377
29 com.adobe.InDesign.Text 0x1e80e9b6 GetPlugIn + 3970822
30 com.adobe.InDesign.Text 0x1e5f14ae GetPlugIn + 1753598
31 com.adobe.InDesign.Text 0x1e5f89e9 GetPlugIn + 1783609
32 com.adobe.InDesign.Text 0x1e613d20 GetPlugIn + 1895024
33 com.adobe.InDesign.Text 0x1e6149bd GetPlugIn + 1898253
34 com.adobe.InDesign.Text 0x1e60b121 GetPlugIn + 1859185
35 PublicLib.dylib 0x0125ff6a CShape::ProcessDrawShape(GraphicsData*, long) + 314
36 com.adobe.InDesign.Text 0x1e51a9e6 GetPlugIn + 874294
37 com.adobe.InDesign.Text 0x1e51bb8e GetPlugIn + 878814
38 PublicLib.dylib 0x0125ff6a CShape::ProcessDrawShape(GraphicsData*, long) + 314
39 PublicLib.dylib 0x0125d22d CShape::DrawHierarchy(GraphicsData*, long) + 365
40 PublicLib.dylib 0x01260146 CGraphicFrameShape::DrawShape_Hierarchy(GraphicsData*, long) + 326
41 PublicLib.dylib 0x0125dc32 CGraphicFrameShape::DrawShape(GraphicsData*, long) + 210
42 PublicLib.dylib 0x0125ff6a CShape::ProcessDrawShape(GraphicsData*, long) + 314
43 com.adobe.InDesign.Layer 0x2053f26c 0x2053a000 + 21100
44 ....InDesign.Generic Page Item 0x1fdd565f GetPlugIn + 155199
45 com.adobe.InDesign.Layer 0x2053ee15 0x2053a000 + 19989
46 com.adobe.InDesign.Layer 0x2053f682 0x2053a000 + 22146
47 com.adobe.InDesign.Spread 0x1f14c76c 0x1f148000 + 18284
48 com.adobe.InDesign.Spread 0x1f14f352 0x1f148000 + 29522
49 com.adobe.InDesign.Spread 0x1f151696 0x1f148000 + 38550
50 ...adobe.InDesign.AppFramework 0x1a14004e GetPlugIn + 111134
51 PublicLib.dylib 0x0135616a SnapshotUtils::CreateAlphaAGMImageAccessor() const + 4794
52 PublicLib.dylib 0x01356638 SnapshotUtilsEx::Draw(long, unsigned long, PMReal const&, unsigned long, SnapshotUtils::Transparencies, IdleTimer*, std::map<IDType<ClassID_tag>, PMReal, std::less<IDType<ClassID_tag> >, std::allocator<std::pair<IDType<ClassID_tag> const, PMReal> > >*, unsigned long) + 104
53 com.adobe.InDesign.Layout 0x2051b95a GetPlugIn + 70250
54 com.adobe.InDesign.Layout 0x2051b240 GetPlugIn + 68432
55 ...adobe.InDesign.AppFramework 0x1a15ff85 GetPlugIn + 242005
56 ...adobe.InDesign.AppFramework 0x1a160ec9 GetPlugIn + 245913
57 ...adobe.InDesign.AppFramework 0x1a102e78 0x1a100000 + 11896
58 ...adobe.InDesign.AppFramework 0x1a1285fa GetPlugIn + 14282
59 com.adobe.InDesign 0x000028ab main + 187
60 com.adobe.InDesign 0x000027c6 start + 54I have no idea why this should be so, but I found a way to retrieve corrupted documents in the book:
The book contained 12 documents - 6 of which were corrupted by InDesign and could not be read by ID CS5, ID CS4 nor could they be exported to .idml files because they couldn't be opened long enough to do so. History (although I can no longer prove this) indicates that InDesign could corrupt a document during a crash (in book mode, with a good document open, try to open a corrupted document) and subsequent recovery attempt. When I indicated that even CS5 on another machine would repeat the corruption process, this is how it happened on both of my machines.
So... I tried everything - going back to old backups (thanks to Time Machine), most of which were corrupted or earlier documents that were missing most of what I needed. I was prepared to re-do hundreds of hours of work. I re-installed Mac OS X 10.6 again. I re-installed InDesign CS5 again... and I thought... before updating it (from the 7.0.0.355 disk distribution), let's try to open the corrupted versions of the documents. It opened 5 of the 6. Amazed, I quickly made uncorrupted copies of these documents, made markup files and replaced them in the original book. The last document crashed, but it didn't spread to other open documents. So (still without updating InDesign) I created a brand new book file and started adding the documents to it - leaving the one remaining document as the last addition. When I added it, ID indicated it was damaged but added and opened it anyway. I made an uncorrupted version of that document and replaced it in the replacement book. I ran the PhotoShop font test again and it still reported that Lucida Grande (regular) was SNAFU, but Font Book reported it as OK - seeming to indicate that the font issue raised in this forum was not related. I could find no visible abnormalities in any of the recovered documents. (I was also the victim of the "Anchored Object outside the margin" crash problem early in CS5 that required an update to recover from.)
I'm going to update my copy of InDesign CS5 one of these days, but not until making extra backup copies of every ID document I've produced in the last year. I'm a software guy and my instincts tell me that something (wild guess - the Adobe Cool Type feature of the Paragraph Composer/Optical Kerning plugin) is broken - perhaps worsened during a software update. Adobe software is known to be "fragile" - I just had no idea how expensive such fragility could be.
I'm marking this thread "answered" although I still don't know the reason for the problem. Thank you for your help and encouragement.
John Bishop
Owner, Mulligan Software -
Bridge CS3 Crashes upon start-up...after a few seconds
Was working fine....then suddenly crashes upon start-up either from within PS (browse) or from launching it. Same error message. Reloaded photoshop software, restarted...same problem. Tried resetting preferences (clicked all three reset boxes). No change. Did not add or mod any software that I know of. Running Vista. Has been working fine up until a couple days ago. Any help suggestions?
Error message
Problem signature:Problem Event Name: APPCRASH
Application Name: Bridge.exe
Application Version: 2.1.1.9
Application Timestamp: 472fecc7
Fault Module Name: AdobeOLS.dll
Fault Module Version: 3.0.8.13
Fault Module Timestamp: 45abff59
Exception Code: c0000005
Exception Offset: 0000a215
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: dc6c
Additional Information 2: 7b0e86fda435eac5ba2aa7501b366923
Additional Information 3: f7ab
Additional Information 4: 5bda77585513f82ca1f0b3659ffafb79Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409That is very odd that Bridge still crashes after reseting the preferences. That ususlly does the trick.
Do you use just central or distributed cache (export cqche to folder)? Purging the cache does not do anything to the distributed cache. You have to do that manually acording to the adobe document.
Might want to read the adobe document on reseting preferences.
If you look at the photo folders that you were last working on with Windows Explorer do you see any thumbnails that don't display, or any other odd thing that might indicate a corrupt file? -
Indesign CS5 doesn't start properly
My Indesign CS5 doesn't start.
I can't see the program start, but if i go to the "active processes management" i can see it running.
So, the program starts but i can't see his interface.
My OS is W7 professional.
This problem is affecting me since one week.
I tried to uninstall and then reinstall it without results.
PS. I have a Premium CS5 Suite, and the other programs works finely.
Thanks for the supportCiao Peter,
finally i got it! The problem was about the ID focus, where the application load.
I have two monitor, managed by nView desktop manager. So ID was loaded far from my desktop, i don't know why.
But most strange of all, ID was not showed in the application tab in the "active processes management" .
So i disabled nview manager and ID appear.
But this is a big bug of ID, which Adobe must manage.
Thank you so much for your help.
Ciao, Luca -
I am using system 10.7.3 and my I photo 9.2.3 keeps crashing upon start up. Does anyone know how to correct this without losing my photos?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Step 1
Enter the name of the crashed application or process in the Filter text field. Post the messages from the time of the last crash, if any — the text, please, not a screenshot.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
Step 2
Still in the Console window, look under User Diagnostic Reports for crash reports related to the process. The report name starts with the name of the crashed process, and ends with ".crash". Select the most recent report and post the contents — again, the text, not a screenshot. For privacy’s sake, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall or hang logs — they're very long and not helpful. -
Indesign CS5 crashes when deleting an index
Hi,
Indesign CS5 crashes when deleting an index.
Thanks for your help.allesistständigimwandel wrote:
the only successful importing the idml-file was in cs4, but there was the problem with the change of layout.
Sounds like the .idml was created in CS5 an opened in CS4. Is that correct? You'd lose unsupported CS5 features and that might result in some layout changes, but I wouldn't expect formatting changes, which you implied originally.
There are quite a few reports now of problems converting legacy files to CS5. I've not had any in my own work, but I haven't tried to update a lot of stuff. I wouldn't for example, switch versions near the end of a project, but would finish up in the original version to avoid any potential issues. Exporting from CS4 to either.inx or .idml and opening that in CS5 may give better results than opeing the CS4 .indd directly.
Since you've already done the conversion, and considerable editing, I'm not sure what to tell you. You could try exporting the text to InDesign Tagged Text, then place that into a new file. Copy/Paste in Place any graphic content. -
Indesign CS5 Crashes When Exporting Layer to Incopy
I had a designer who emailed me last week stating she was having problems with Indesign CS5 crashing when she exported her text layer to Incopy. I thought it might just be her machine; however, I've experienced the same problem today five times. Is this a known issue? Has anyone else experienced this? I'm in Indesign CS5 (7.0.3).
Corrupt font perhaps?
Bob -
InDesign CS5 crashes on menu events
If I install a menu event with applescript, indesign CS5 crashes if the last event handler contains commands from the UI Suite (make dialog...). The dialog appears, but after selecting something indesign crashes. I tried everthing that I know. Event handlers without dialogs and with standard apple script dialogs (display dialog) are running fine. Does anybody made similar experience?
Excellent information - but it didn't seem to help.
I renamed the two files, opened the application again and saw the same behavior. The system did add new InDesign Defualts and InDesign SavedData files - that were much smaller than the renamed ones.
Just note, this is a new computer - I did not have InDesign CS4 loaded on this laptop.
Also, we have two licenses. The person using the second license has exactly the same problem.
Any other ideas?? Thanks again. -
I photo 9.2.3 keeps crashing upon start up.
I am using system 10.7.3 and my I photo 9.2.3 keeps crashing upon start up. Does anyone know how to correct this without losing my photos?
Try this: launch iPhoto with the Option key held down and create a new, test library. Import some photos and check to see if the same problem persists. If it does try the following: make a temporary, backup copy (if you don't already have a backup copy) of the library and try the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
User/Home()/Library/ Preferences folder.
2 - delete iPhoto's cache file, Cache.db, that is located in your
User/Home()/Library/Caches/com.apple.iPhoto folder.
Click to view full size
3 - launch iPhoto and try again.
NOTE: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto. You'll also have to reset the iPhoto's various preferences.
OT -
InDesign CS5 crashes during Packaging
OK. I searched and some people experienced this issue (InDesign CS5 crashes during packaging). Some said it was because of corrupted fonts.
So I tried replacing Adobe OpenType fonts which I know won't have any issue (Optima). But, it still crashes. I'm really out of ideas.
It crashes everything when the status dialogue bar says "Saving Document..." and then it just freezes there for ages. Then InDesign CS5 became "Not Responding".
Someone please help. At the moment I've been manually packaging. Frustrating!
I'm on Snow Leopard, 2011 i7 MacBook Pro, 4GB RAM and CS5 Design Premium.
Thanks.John Hawkinson wrote:
Please do post the link, as Bob suggests, so others can benefit.
Anyhow, your crash is in the the Cooltype manager inside the Font Manager.
This definitely does point to a font problem. Most likely a corrupt font, but possibly a corrupt SING issue (oh boy...).
What is SING issue?
John Hawkinson wrote:
Anyhow, your crash is in the the Cooltype manager inside the Font Manager.
Huh?
By the way, the file was herited from previous job... and I didn't do the previous job. So, I didn't set up the file. I'm just updating it.
John Hawkinson wrote:
(oh boy...).
OK, your (oh boy...) is freaking me out.
John Hawkinson wrote:
Please try removing all non-system Fonts and restarting the computer, then trying the packaging again.
I wanna do a restore system font. Do you think that would do?
John Hawkinson wrote:
If not, try http://kb2.adobe.com/cps/408/kb408816.html.
Thanks for the link. Just realised it explained SING.
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