InDesign CS5 crashes when documents that have tables are sent to data merge.
I have several documents that I have been using for the past 6 months that have tables on some of the pages and when I go to data merge them, CS5 crashes. When I remove the tables, they merge just fine. Some of these documents have to have the tables, so not havaing tables is a problem. I have even tried redoing the tables in Excel, Word & InDesign, but that doesn't seem to work. Is there a setting or something that I am missing?
Hi, I have this ssue
I add a table to a data merge document
I can create a merged indd document ok
however if i try to export direct to pdf without creating the interim indd document CS5 crashes
CS5 7.04
Windows 7 SP 1
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Indesign CS5 crashes when deleting an index
Hi,
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Thanks for your help.allesistständigimwandel wrote:
the only successful importing the idml-file was in cs4, but there was the problem with the change of layout.
Sounds like the .idml was created in CS5 an opened in CS4. Is that correct? You'd lose unsupported CS5 features and that might result in some layout changes, but I wouldn't expect formatting changes, which you implied originally.
There are quite a few reports now of problems converting legacy files to CS5. I've not had any in my own work, but I haven't tried to update a lot of stuff. I wouldn't for example, switch versions near the end of a project, but would finish up in the original version to avoid any potential issues. Exporting from CS4 to either.inx or .idml and opening that in CS5 may give better results than opeing the CS4 .indd directly.
Since you've already done the conversion, and considerable editing, I'm not sure what to tell you. You could try exporting the text to InDesign Tagged Text, then place that into a new file. Copy/Paste in Place any graphic content. -
Indesign CS5 Crashes When Exporting Layer to Incopy
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Corrupt font perhaps?
Bob -
I'm having issues with five pages within an InDesign document.
I was trying to export a document to PDF, but a couple of images weren't showing up on a couple of pages. So I tried exporting to PDF in a couple of different ways to see if that would help. It didn't. Instead, InDesign started crashing constantly. Turning Preflight off helped with that, and I was able to clear out any other potential problems (potentially problematic PDFs placed in the document, .eps images). I tried exporting as .idml, but it created 4 kb files that couldn't be opened; I think InDesign was crashing before the file could finish exporting. Now that I can get the document open for extended periods of time, I've tried exporting as a .idml file again, and it gets to 83% complete and doesn't finish.
I started trying to export as PDF again, and by exporting parts of the document, I was able to narrow the problem down to pages 162-166. I don't know what's different about these pages. I have the PDF that I managed to export successfully before it started crashing constantly (the one with the missing images--and to clarify, these missing images aren't on any of the problem pages, so it appears to be an unrelated issue), and from looking at those pages, I can't see what the issue is.
p. 162 - text and a table
p. 163 - text and an image
p. 164 - text
p. 165 - text and an image
p. 166 - text
I can't even scroll past these pages. Even in the Pages sidebar. It crashes. Here is the crash log from when I tried to scroll past. http://pastebin.com/B7ax4cAx
Here's a crash report for when I try to export those pages to PDF: http://pastebin.com/E6dA1igA
I'm using CS5 on OS X 10.5.8. When I started having these problems, I realized that I hadn't updated InDesign in awhile, so I updated to the latest. I'm using 7.0.4 now.Try reseting the preferences.
or delete Mark II folder from the location
Windows 7/Vista: C:\ProgramData\Adobe\SING\Mark II
Mac OS: [Startup Disk]/Library/Applications Support/Adobe/SING/Mark II
It will fix this..
This problem is pretty definitely not SING, so deleting the Mark II folder is not going to help. (It wont't hurt, though!)
Resetting prefrences is always a good thing to try.
I suspect it is a corrupt story thread of some sort. Moving pages to a new document, exporting stories to IDML, copying the file and deleting pages until the problem goes away...those are things I would try. -
InDesign CS5 crashes when saving new empty document.
It also crashes when printing, saving, resaving or exporting existing files. Many are converted files from Quark Xpress using Q2ID. Never had any problems until the past few weeks. Help!
I have renamed preference files and uninstalled and reinstalled five times. Still does it.Best practice is to always export converted files to .idml immediately after the conversion, then open that and save as a new .indd. See Remove minor corruption by exporting
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Indesign CS5 Crashes when opening CS4 files
We've encountered CS5 crashing while opening CS4 files. The crash report to Apple is below.
This happens with files that were once in Version Cue but now copied to the local computer. It does not happen with some files created locally (haven't tested this with all locally created files, however, just a sample.).
If the files is exported to .inx from CS4 it will import into CS5 and when resaved behave normally, ie open without crashing.
Files opened in CS4 and resaved as .indd files still crash.
Everyone in our shop is having the same problem with CS5.
Crash report follows:
Process: Adobe InDesign CS5 [4037]
Path: /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
Identifier: com.adobe.InDesign
Version: 7.0.0.355 (7000)
Code Type: X86 (Native)
Parent Process: launchd [85]
Date/Time: 2010-05-23 09:20:58.902 -1000
OS Version: Mac OS X 10.6.3 (10D573)
Report Version: 6
Interval Since Last Report: 436972 sec
Crashes Since Last Report: 20
Per-App Interval Since Last Report: 220199 sec
Per-App Crashes Since Last Report: 12
Anonymous UUID: 46EEFDE4-BCA3-4183-84E6-590B6BEDD8A8
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ??? 0xa0749650 _XHNDL_trapback_instruction + 0
1 PublicLib.dylib 0x01380038 VOS_SimpleCursor::Rationalize() + 72
2 com.adobe.InDesign.Text 0x2241e64b GetPlugIn + 2265995
3 com.adobe.InDesign.Text 0x222da003 GetPlugIn + 937283
4 com.adobe.InDesign.Text 0x225bfa0a GetPlugIn + 3974986
5 ...InDesign.Paragraph Composer 0x1fcfbb4e GetPlugIn + 13454
6 ...InDesign.Paragraph Composer 0x1fd003f5 GetPlugIn + 32053
7 ...InDesign.Paragraph Composer 0x1fcf9009 GetPlugIn + 2377
8 com.adobe.InDesign.Text 0x225be9b6 GetPlugIn + 3970806
9 com.adobe.InDesign.Text 0x2239bac2 GetPlugIn + 1730562
10 com.adobe.InDesign.Text 0x22367ef1 GetPlugIn + 1518641
11 com.adobe.InDesign.Text 0x22368292 GetPlugIn + 1519570
12 ...esign.Package and Preflight 0x1bba26e0 GetPlugIn + 119232
13 ...esign.Package and Preflight 0x1bba4182 GetPlugIn + 126050
14 ...esign.Package and Preflight 0x1bb56fde 0x1bacb000 + 573406
15 ...esign.Package and Preflight 0x1bb5f784 0x1bacb000 + 608132
16 ...esign.Package and Preflight 0x1bb65792 0x1bacb000 + 632722
17 ...esign.Package and Preflight 0x1bb689a1 0x1bacb000 + 645537
18 ...esign.Package and Preflight 0x1bb73eec 0x1bacb000 + 691948
19 ...esign.Package and Preflight 0x1bb742d5 0x1bacb000 + 692949
20 ...adobe.InDesign.AppFramework 0x1cdbaee1 GetPlugIn + 242001
21 ...adobe.InDesign.AppFramework 0x1cdbbe0c GetPlugIn + 245884
22 ...adobe.InDesign.AppFramework 0x1cd5ddd8 0x1cd5b000 + 11736
23 ...adobe.InDesign.AppFramework 0x1cd8355a GetPlugIn + 14282
24 com.adobe.InDesign 0x000028ab main + 187
25 com.adobe.InDesign 0x000027c6 start + 54
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x925efb42 kevent + 10
1 libSystem.B.dylib 0x925f025c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x925ef719 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x925ef4be _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x925eef41 _pthread_wqthread + 390
5 libSystem.B.dylib 0x925eed86 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x925c935a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x925f6ea1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x92625a28 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x9556a465 TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x95565e0f MPWaitOnQueue + 250
5 PMRuntime.dylib 0x00014130 MemUtils::GetAvailMem() + 288
6 ...ple.CoreServices.CarbonCore 0x95549eb6 PrivateMPEntryPoint + 68
7 libSystem.B.dylib 0x925f6a19 _pthread_start + 345
8 libSystem.B.dylib 0x925f689e thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x925c92fa mach_msg_trap + 10
1 libSystem.B.dylib 0x925c9a67 mach_msg + 68
2 ...ple.CoreServices.CarbonCore 0x95611de8 TS_exception_listener_thread + 160
3 libSystem.B.dylib 0x925f6a19 _pthread_start + 345
4 libSystem.B.dylib 0x925f689e thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x925f7262 __semwait_signal + 10
1 libSystem.B.dylib 0x925f6f1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x925f8bb8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9557eaee TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9556a43d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x95565e0f MPWaitOnQueue + 250
6 AdobeACE 0x0005a6f1 0x20000 + 239345
7 AdobeACE 0x0005a0ed 0x20000 + 237805
8 ...ple.CoreServices.CarbonCore 0x95549eb6 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x925f6a19 _pthread_start + 345
10 libSystem.B.dylib 0x925f689e thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x925c9342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x925f6eb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9263f42f pthread_cond_wait + 48
3 com.adobe.amt.services 0x19449126 C_AMTUISwitchSuppressUpdates + 16768
4 com.adobe.amt.services 0x19441db0 C_EULA_SetState + 2164
5 com.adobe.amt.services 0x1944918c C_AMTUISwitchSuppressUpdates + 16870
6 libSystem.B.dylib 0x925f6a19 _pthread_start + 345
7 libSystem.B.dylib 0x925f689e thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x925c9342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x925f6eb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9263f42f pthread_cond_wait + 48
3 TINthread.dylib 0x231cf7a5 ThreadUtils::ThreadPool::Dispatcher() + 277
4 TINthread.dylib 0x231cf83f ThreadUtils::ThreadPool::ThreadProc(void*) + 17
5 libSystem.B.dylib 0x925f6a19 _pthread_start + 345
6 libSystem.B.dylib 0x925f689e thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x925f7262 __semwait_signal + 10
1 libSystem.B.dylib 0x925f6f1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x925f8bb8 pthread_cond_wait$UNIX2003 + 73
3 ...adobe.InDesign.AppFramework 0x1ce7effa GetPlugIn + 1045098
4 ...adobe.InDesign.AppFramework 0x1ce7af43 GetPlugIn + 1028531
5 ...adobe.InDesign.AppFramework 0x1ce7b14c GetPlugIn + 1029052
6 ...adobe.InDesign.AppFramework 0x1ce7eac6 GetPlugIn + 1043766
7 boost_threads 0x01704fcd thread_proxy + 141
8 libSystem.B.dylib 0x925f6a19 _pthread_start + 345
9 libSystem.B.dylib 0x925f689e thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x925f7262 __semwait_signal + 10
1 libSystem.B.dylib 0x925f6f1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x925f8bb8 pthread_cond_wait$UNIX2003 + 73
3 ...adobe.InDesign.AppFramework 0x1ce7effa GetPlugIn + 1045098
4 ...adobe.InDesign.AppFramework 0x1ce7ae4f GetPlugIn + 1028287
5 ...adobe.InDesign.AppFramework 0x1ce7b14c GetPlugIn + 1029052
6 ...adobe.InDesign.AppFramework 0x1ce7eac6 GetPlugIn + 1043766
7 boost_threads 0x01704fcd thread_proxy + 141
8 libSystem.B.dylib 0x925f6a19 _pthread_start + 345
9 libSystem.B.dylib 0x925f689e thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x925f7262 __semwait_signal + 10
1 libSystem.B.dylib 0x92622e44 nanosleep$UNIX2003 + 188
2 ...sign.Support for JavaScript 0x21a45fab GetPlugIn + 344123
3 ...sign.Support for JavaScript 0x21a299c3 GetPlugIn + 227923
4 ...sign.Support for JavaScript 0x21a460b8 GetPlugIn + 344392
5 libSystem.B.dylib 0x925f6a19 _pthread_start + 345
6 libSystem.B.dylib 0x925f689e thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x92606572 recvfrom$UNIX2003 + 10
1 libSystem.B.dylib 0x92626383 recv$UNIX2003 + 54
2 ServiceManager-Launcher.dylib 0x25f336cf Invoke + 54887
3 ServiceManager-Launcher.dylib 0x25f3276e Invoke + 50950
4 ServiceManager-Launcher.dylib 0x25f3161f Invoke + 46519
5 ServiceManager-Launcher.dylib 0x25f31671 Invoke + 46601
6 ServiceManager-Launcher.dylib 0x25f316fb Invoke + 46739
7 ServiceManager-Launcher.dylib 0x25f2bafe Invoke + 23190
8 ServiceManager-Launcher.dylib 0x25f2bce7 Invoke + 23679
9 ServiceManager-Launcher.dylib 0x25f2c8c7 Invoke + 26719
10 ServiceManager-Launcher.dylib 0x25f2c9c5 Invoke + 26973
11 ServiceManager-Launcher.dylib 0x25f2fdb0 Invoke + 40264
12 ServiceManager-Launcher.dylib 0x25f30059 Invoke + 40945
13 ServiceManager-Launcher.dylib 0x25f30687 Invoke + 42527
14 ServiceManager-Launcher.dylib 0x25f30884 Invoke + 43036
15 ServiceManager-Launcher.dylib 0x25f22826 Login + 1654
16 ServiceManager-Launcher.dylib 0x25f23c71 Login + 6849
17 ServiceManager-Launcher.dylib 0x25f30df3 Invoke + 44427
18 ServiceManager-Launcher.dylib 0x25f33341 Invoke + 53977
19 libSystem.B.dylib 0x925f6a19 _pthread_start + 345
20 libSystem.B.dylib 0x925f689e thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x925eebd2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x925ef168 _pthread_wqthread + 941
2 libSystem.B.dylib 0x925eed86 start_wqthread + 30
Thread 12:
0 libSystem.B.dylib 0x925c934e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x9557c212 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x197c30f0 0x19789000 + 237808
3 ...ple.CoreServices.CarbonCore 0x95549eb6 PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x925f6a19 _pthread_start + 345
5 libSystem.B.dylib 0x925f689e thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x925c9342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x925f6eb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9263f42f pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x33796d5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x335381ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x33796e4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x33796eb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x33796f9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x925f6a19 _pthread_start + 345
9 libSystem.B.dylib 0x925f689e thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x925c9342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x925f6eb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9263f42f pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x33796d5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x335381ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x33796e4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x33796eb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x33796f9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x925f6a19 _pthread_start + 345
9 libSystem.B.dylib 0x925f689e thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x925c935a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x925f6ea1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x92625a28 pthread_cond_timedwait_relative_np + 47
3 com.adobe.adobeswfl 0x33796d27 APXGetHostAPI + 2567831
4 com.adobe.adobeswfl 0x3390c06b APXGetHostAPI + 4096475
5 com.adobe.adobeswfl 0x33796e4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x33796eb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x33796f9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x925f6a19 _pthread_start + 345
9 libSystem.B.dylib 0x925f689e thread_start + 34
Thread 16:
0 libSystem.B.dylib 0x925c935a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x925f6ea1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x92625a28 pthread_cond_timedwait_relative_np + 47
3 com.adobe.adobeswfl 0x33796d27 APXGetHostAPI + 2567831
4 com.adobe.adobeswfl 0x337b16de APXGetHostAPI + 2676814
5 com.adobe.adobeswfl 0x33796e4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x33796eb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x33796f9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x925f6a19 _pthread_start + 345
9 libSystem.B.dylib 0x925f689e thread_start + 34
Thread 17:
0 libSystem.B.dylib 0x925f7262 __semwait_signal + 10
1 libSystem.B.dylib 0x925f6f1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x925f8bb8 pthread_cond_wait$UNIX2003 + 73
3 ...adobe.InDesign.AppFramework 0x1ce7effa GetPlugIn + 1045098
4 ...adobe.InDesign.AppFramework 0x1ce7af43 GetPlugIn + 1028531
5 ...adobe.InDesign.AppFramework 0x1ce7b14c GetPlugIn + 1029052
6 ...adobe.InDesign.AppFramework 0x1ce7eac6 GetPlugIn + 1043766
7 boost_threads 0x01704fcd thread_proxy + 141
8 libSystem.B.dylib 0x925f6a19 _pthread_start + 345
9 libSystem.B.dylib 0x925f689e thread_start + 34
Thread 18:
0 libSystem.B.dylib 0x925f7262 __semwait_signal + 10
1 libSystem.B.dylib 0x925f6f1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x925f8bb8 pthread_cond_wait$UNIX2003 + 73
3 ...adobe.InDesign.AppFramework 0x1ce7effa GetPlugIn + 1045098
4 ...adobe.InDesign.AppFramework 0x1ce7ae4f GetPlugIn + 1028287
5 ...adobe.InDesign.AppFramework 0x1ce7b14c GetPlugIn + 1029052
6 ...adobe.InDesign.AppFramework 0x1ce7eac6 GetPlugIn + 1043766
7 boost_threads 0x01704fcd thread_proxy + 141
8 libSystem.B.dylib 0x925f6a19 _pthread_start + 345
9 libSystem.B.dylib 0x925f689e thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x0137c907 ecx: 0x34673474 edx: 0x00000000
edi: 0x00000000 esi: 0x31cc6d28 ebp: 0xbfffde28 esp: 0xbfffdc70
ss: 0x0000001f efl: 0x00010246 eip: 0xa0749650 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
0x1000 - 0x4ffb +com.adobe.InDesign 7.0.0.355 (7000) <95D99393-D179-BC50-386C-509F6FD0809A> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
0xa000 - 0xafff +InDesignModel ??? (???) <D054C2C9-F070-A1E1-2D78-BACDC9DCC960> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/InDesignModel.framework/Versions/A/InDesignModel
0xe000 - 0xefff +InDesignModelAndUI ??? (???) <770DFBFF-7C31-ECD4-88FE-BCFED53CFC33> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/InDesignModelAndUI.framework/Versions/A/InDesignModelAndUI
0x12000 - 0x19ff3 +PMRuntime.dylib ??? (???) <EC9AB7BF-B671-AE6F-5C9E-7A49F9C265BE> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/PMRuntime.dylib
0x20000 - 0x134fff +AdobeACE ??? (???) <DD291A17-ECF4-FE20-5837-AC1F5BC76940> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x157000 - 0x67dfff +AdobeAGM ??? (???) <6F8EB120-6F01-38AE-8363-BC941B8AE12E> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
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0x803000 - 0x81efff +AdobeBIB ??? (???) <CDFB3340-3A46-292A-121E-2820EC62D78E> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x828000 - 0x849ff7 +AdobeBIBUtils ??? (???) <482199DF-1251-ED75-4958-563C6E49CD6F> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x855000 - 0xb47ff7 +AdobeCoolType ??? (???) <2BF62C8A-D715-FDE8-650C-1984CFFCE33C> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0xbcf000 - 0xfa7ff7 +AdobeMPS ??? (???) <272DAEDE-FC7E-B412-7C97-CF47FF6BF242> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x1038000 - 0x10a6ff7 +ObjectModelLib.dylib ??? (???) <B71699FF-823E-D40E-A62F-2E9FD2FE9B56> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/ObjectModelLib.dylib
0x10c9000 - 0x1123fe7 +DataBaseLib.dylib ??? (???) <3FC5D05A-298D-654B-F235-C0579E0A347F> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/DataBaseLib.dylib
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0x1cf6f000 - 0x1d1d0feb +com.adobe.InDesign.Application UI 7.0.0.355 (???) <E800160A-CD7D-ECCA-F435-E140ECDE929F> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/Application UI.InDesignPlugin/Application UI
0x1d2d1000 - 0x1d369fff +com.adobe.AdobeExtendScript ExtendScript 4.1.15 (4.1.15.6523) <6C362E34-C8F3-D0EE-E331-027382A19A68> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScript
0x1d3a7000 - 0x1d434ff7 +com.adobe.AdobeScCore ScCore 4.1.23 (4.1.23.7519) <AF48351A-8019-EC04-BF85-CE117D1146E3> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x1d466000 - 0x1d4b9ffb +com.adobe.headlights.LogSessionFramework ??? (2.0.1.011) <4F2BFF03-01D2-A07D-E5E2-7F88D4C2DEC4> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x1d4f6000 - 0x1d577fe7 +com.adobe.InDesign.Assignments 7.0.0.355 (???) <C87E3D22-71F8-7E72-6D13-23164C81BAD7> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/Assignments.InDesignPlugin/Assignments
0x1d5a8000 - 0x1d634fef +AdobeXMPFiles ??? (???) <A72BD678-CAD0-0C2A-0989-11E87B154AB5> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x1d66b000 - 0x1d6a6ffb +com.adobe.InDesign.AWS 7.0.0.355 (???) <FFD50798-4E0C-9D85-FF0A-E0D89B7A8050> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/AWS.InDesignPlugin/AWS
0x1d6c2000 - 0x1d6eaff7 +com.adobe.InDesign.AWSUI 7.0.0.355 (???) <5EDF3B1A-28BA-38F9-6A65-F8519A243C79> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/AWSUI.InDesignPlugin/AWSUI
0x1d701000 - 0x1d732ffb +com.adobe.InDesign.Basic Tools 7.0.0.355 (???) <C918728E-56AA-3921-07F1-420F5F4CF117> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/Basic Tools.InDesignPlugin/Basic Tools
0x1d74d000 - 0x1d79eff7 +com.adobe.InDesign.Behavior 7.0.0.355 (???) <1DB314F9-B4CB-0B14-0D92-D72CDC9E1D26> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOSI had a similar experience today opening a CS4 document with CS5. CS5 kept crashing.
What is strange is that the document I opened uses the same CS4 base template of other documents I've successfully opened with CS5. I tested numerous versions of my CS4 document including the following:
Deleted everything from the CS4 file in question
Opens fine in CS5
Opens fine with CS5 after saving as INDD CS5 document
Deleted all images/links from CS4 file and left textCS5 crashed
Deleted all text and left images
Opened fine in CS5
Opens fine with CS5 after saving as INDD CS5 document
Deleted all styles and stripped text of all formatting
Opened fine in CS5
Opens fine with CS5 after saving as INDD CS5 document
Deleted all styles and maintained formatting
Opened fine in CS5
Opens fine with CS5 after saving as INDD CS5 document
Exported both INX and IDML versions of completely intact document from CS4
Opened fine with CS5
Opens fine with CS5 after saving as INDD CS5 document
From the above testing, I can only assume that there is some problem with a style (or all styles) embedded in the CS4 INDD file. As for what part of those styles is treated differently, when exporting INX or IDML files, I am left to wonder.
I am hoping Adobe can find a fix for this, but until they do, at least I can export IDML files from CS4, open with CS5 and save from there, and I am glad I kept CS4 on my machine! -
Indesign CS5 crashing on document open
I'm having a problem with a roughly 30 page indesign cs5 document - on opening it crashes within a couple of seconds. In the windows 7 (64bit) error log, it gives me:
Faulting application name: InDesign.exe, version: 7.0.0.355, time stamp: 0x4bad00be
Faulting module name: TEXT.RPLN, version: 7.0.0.355, time stamp: 0x4bad079b
Exception code: 0xc0000005
Fault offset: 0x00069dac
Faulting process id: 0xe30
Faulting application start time: 0x01cbc2c5ab2da8ef
Faulting application path: C:\Program Files (x86)\Adobe\Adobe InDesign CS5\InDesign.exe
Faulting module path: C:\Program Files (x86)\Adobe\Adobe InDesign CS5\Required\TEXT.RPLN
Report Id: 0b49c52d-2eb9-11e0-bfc4-1c6f6583600c
Things I've tried:
Installed the InDesign CS5 7.0.3 update
Deleted preferences
Reinstalled cs5, using the cleaner tool
Opened in cs4 - doesn't want to open
Opened on another machine
Deleted all fonts used in the project
Tried placing the indd inside another doc
In case you wanted to try it for yourself, you can download the file here: version 1 & version 2.
Is there anything else I should try?Hi Bob,
Naturally we of course charge and it costs only 99, no-cure, no-pay. It does not get any better than that. Do you know how much time I spent recovering this customers file? More than an hour. It often takes "testing" page-by-page, by deleting a page, re-saving and repeating this step each time, from the recovered file in the 'intermediate layout format,' as just one 'for example' story from the trenches. Each job has generally something interesting and these files from the OP were tiny compared to some of the huge jobs we have to download, deal with and re-upload. This all said, I do see your point, so I think you should fully understand how I was 'led' here in this case, since you asked...
In this case the OP (original poster), emailed me the link to THIS forum url and asked me to help. So I did. Thus no, no bait being used here at all. Yet quite frankly, many would GLADLY want to hear about this service before going through many and various loops of fire only to have no results, when the Markzware no-fix, no-pay InDesign file recovery service is available, as this recent customer testimonial closes with (He wished he would have just turned to Markzware right from the start):
"...Within one or two hours, Markzware had the converted and fixed file back with all of the images and content preserved and it now opened perfectly. So to be honest, if we had know about this Markzware Corrupted InDesign File Recovery Service off the bat, we would have gone straight for it."
Devin Drake - CEO at appacci
Thank you Bob for all the referrals as well, we appreciate that. Please keep them coming! In this case though, we were led here by the OP in a rush, like many of these bad InDesign jobs end up being, for a recovery solution. We provided that recovery with no strings attached, as we always strive to deliver.
Have a great one,
David
Markzware -
InDesign CS5 Crashing when opening particular file. All others open.
I tried adding a particular indesign document to a book and it crashed. Since the crash, I can no longer open the file. Can anyone help? Below is the beginning of the crash report. Thank you for any help!
Process: Adobe InDesign CS5.5 [542]
Path: /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5
Identifier: com.adobe.InDesign
Version: 7.5.3.333 (7530)
Code Type: X86 (Native)
Parent Process: launchd [160]
User ID: 501
Date/Time: 2014-05-22 10:25:40.766 -0400
OS Version: Mac OS X 10.8.4 (12E4022)
Report Version: 10
Interval Since Last Report: 2652527 sec
Crashes Since Last Report: 97
Per-App Interval Since Last Report: 28296 sec
Per-App Crashes Since Last Report: 7
Anonymous UUID: A675BD82-BC18-546D-1FE1-D10C9EE71330
Crashed Thread: 0 Main Thread Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5
__TEXT 0000000000001000-0000000000005000 [ 16K] r-x/rwx SM=COW /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5
Thread 0 Crashed:: Main Thread Dispatch queue: com.apple.main-thread
0 com.adobe.InDesign.Generic Page Item 0x11e5332a GetPlugIn + 250682
1 com.adobe.InDesign.Layout UI 0x0ca4f842 GetPlugIn + 9378
2 com.adobe.InDesign.Layout UI 0x0c9ced2d 0xc9c1000 + 56621
3 com.adobe.InDesign.Layout UI 0x0cab0e06 GetPlugIn + 408166
4 WidgetBinLib.dylib 0x0295d5ad CToolCursorProvider::GetSelectionCursor(IControlView*, SysPoint, ICursorMgr::eCursorModifierState) + 3149
5 com.adobe.InDesign.Layout UI 0x0c9e50b4 0xc9c1000 + 147636I tried the script listed from that post earlier this morning. I received a syntax error when trying to run it. I just looked at it again and was able to fix the syntax error. Upon trying to open the IDML file, InDesign now freezes. I have tried opening the file on three different macs, all running different operating systems.
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InDesign CS5 crashes when clicking on Edit menu or context menu
I had this infuriating problem with InDesign CS4, found a few references to others having the same issue, but never any real solutions. This problem seems to in InDesign CS5 as well.
With a document open, if I click the Edit menu or right-click anywhere in the document window (including in the pasteboard area... it does not have to be on an object), ID immediately freezes and I get the Windows 7 "Adobe InDesign CS5 has stopped working" dialog.
I've deleted the preferences, created a brand new one-page document, and the problem persists. If no document is open, I can pull down the Edit menu just fine. With a document open, ID crashes before it even draws the menu. It does not matter whether I use the mouse or the keyboard to get to the Edit menu. I can also right-click on things like palette tabs to bring up the context menu. But I cannot right-click anywhere on the document itself without ID crashing.
The maddening thing is that the problem did not show up until some time today. I've brought up an object's Effects window via right-click plenty of times, as well as used the Fitting context menu. It was working fine last night and earlier this morning. Then suddenly for no discernible reason, the crashes started happening. I am not aware of any changes to my system that might reasonably cause this. No new fonts, no Windows updates, no Adobe updates.
Any suggestions on how else I can troubleshoot this?Peter,
Yes, I can bring up the Paragraph Styles and the Character palettes with no document open, edit the [Basic Paragraph] style to change the font family, then open a blank document, and new text boxes will use that font.
I'm on a bit of a deadline right now, so I ended up uninstalling ID CS5 and reinstalling it. I can now successfully bring up the Edit menu and the right-click context menu both in a blank document and in the document I was working on before. I'm sure the problem will reappear again at some random point in the future, so I am still looking for fixes that don't involve reinstalling the app.
BTW, I have tried exporting my work document to IDML and re-importing it, but to no avail. I've also tried toggling Dynamic Spelling (past threads have suggested this as a possible fix), but also to no avail.
It would be really nice if Adobe products produced some sort of crash dump or bug report when this sort of thing happens... -
InDesign CS5 crashes when Marks/Bleed turned ON!
I have an issue that I can not resolved. It's been happening since CS4 InDesign and still continues with CS5. I have no problems printing to our Canon iR C5180 and/or creating PDFs from InDesign. BUT when I turn on all or some of the "Marks/Bleed" in the print dialogue box the whole application unexpectedly quits/crashes.
I've trashed the preferences with the hopes that this would be a quick fix but not dice. Then, I created a NEW document with only a single box, no text and it still crashed. I finally created a new user account and opened it InDesign and it WORKED! I have no idea what InDesign seems to conflict with and have NO idea how to figure it out? Again, it only crashes when I have any or all of the "marks/bleed" check On. Strange.
It's my production machine and I really can't start deleting everything until it works. It'll take a week just to do it. When it does crash it does generate a log but I'm not sure if the log gives any clues as to what caused the crash.
Any help or suggestions would be GREATLY appreciated. Thanks!
~ErickPWell... I shut off all the fonts for the exception of the System fonts, which include Helvetica. I also went as far as to copy the "Adobe InDesign" preference folder from the New user and replace it main accounts preference. In both cases, still getting the same result. Crashes all the time. On the new user account I have absolutely no problems. Works just fine. Even with tons of fonts open.
What would be the main differences of the two accounts, that's causing such a mess? Can't figure it out. -
InDesign CS5 Crashes when inserting pages
I'm using InDesign CS5 here, and it is crashing almost every time when I try to create a new page. Either by the pages panel, or the layout menu. I doesn't matter if I try to inser a singe page or multiple pages or if it's in the middle or the end of the document.
The only pattern I noticed here is that when I create a new file it works fine for a while, but then when it starts crashing and I can't get it to work on the same file ever again.
All the files were originally created in CS5, and there is not much more than 20 pages in each file.
I already tried to create new files and copy the content from the old ones, and it still ends up crashing after a while.
My setup:
Windows Vista Business 64 bits SP2
Core Quad Q6600 @2400
4gb memory
GeForce 8500 GTI have continued to have the same problems since I originally posted, including after the 7.0.2 update, though I have not tested EVERY scenario I did the first time after updating. Has anyone else seen improvement after the update? (I got the 7.0.2 update download via the built-in Adobe updater, not from the website, so I'm not sure where to locate it there).
I am sorry to hear others having similar or the same issue, but hopefully it is helpful to have a thread going where all those experiencing this can add to the list until it is recognized as a bug. And fixed! Though it does not resolve the actual problem, two work-arounds we are using to function in the meantime are to (1) always make a really long document to start with, with all the pages we think we'll need and more and (2) have a new, blank InDesign document with several pages open and drag pages from the blank document into your working document. This is a way to "add" blank pages when they are needed without inserting new pages in any of the traditional ways (which cause crashes). I also always send the crash report in to Adobe and encourage others to do the same.
If you have not already, all of you also having this problem could post a "bug report" here: https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform -
Hi there
This Mac is quite new and was originally a migration (using Migration Assistant) from an older Mac.
Illustrator and InDesign in CS5 were both crashing often and most of the time it's when placing an image (in either application) – it doesn't crash each time I try to place an image, but 90% of the crashes are when placing an image.
We tried lots of things, like cleaning out the fonts, clearing font caches etc. After several months of that, we decided to wipe the Mac clean and start from scratch. It has been reformatted with a clean install of the OS and only minimal additional software added. Although quite a few fonts have been reinstalled, they all validate in Font Book.
One other thing of note is that the Adobe Updater fails to complete an update and so we have had to update each application manually from the Adobe website.
I would be so grateful someone could help shed some light on what is going on. Here's an EtreCheck report. Can also provide crash reports from the Console if useful.
Thanks!
EtreCheck version: 2.0.6 (91)
Report generated 28 October 2014 13:33:49 GMT
Hardware Information: ℹ️
iMac (21.5-inch, Late 2013) (Verified)
iMac - model: iMac14,1
1 2.7 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n/ac
Video Information: ℹ️
Intel Iris Pro -
S22D300 spdisplays_1080p
iMac 1920 x 1080
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: one day 4:4:52
Disk Information: ℹ️
APPLE HDD ST1000LM024 disk0 : (1 TB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 999.35 GB (848.81 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
EPSON EPSON Scanner
Apple Inc. MacBook Air SuperDrive
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS5ServiceManager.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[running] com.backblaze.bzserv.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[running] com.backblaze.bzbmenu.plist Support
[not loaded] com.spotify.webhelper.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
MagicPrefs 2 (48) Application (/Users/[redacted]/.Trash/MagicPrefs 2 (48).app)
Spotify Application (/Applications/Spotify.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
AdobePDFViewer: Version: 9.5.5 Support
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
3rd Party Preference Panes: ℹ️
Backblaze Backup Support
Flash Player Support
Growl Support
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 150.53 GB
Destinations:
TimeMachine [Network]
Total size: 599.66 GB
Total number of backups: 52
Oldest backup: 2014-07-03 13:25:07 +0000
Last backup: 2014-10-28 12:28:22 +0000
Size of backup disk: Adequate
Backup size 599.66 GB > (Disk used 150.53 GB X 3)
Top Processes by CPU: ℹ️
2% WindowServer
1% Adobe Photoshop CS5
0% bzfilelist
0% bzbmenu
0% fontd
Top Processes by Memory: ℹ️
1.31 GB Adobe Photoshop CS5
610 MB Adobe InDesign CS5
490 MB firefox
292 MB Finder
215 MB WindowServer
Virtual Memory Information: ℹ️
90 MB Free RAM
3.19 GB Active RAM
3.28 GB Inactive RAM
996 MB Wired RAM
10.36 GB Page-ins
192 MB Page-outsThanks, I will do.
I posted it here because this is happening on a clean drive/clean install and I have 10 other macs (including some of the same model) all running OS X 10.9.5/Adobe CS5 and not having this problem. -
Ever since upgrading, InDesign won't even open. Crashes upon startup. "Sends to apple automatically" but what ever really comes of that? Anyway, I don't have the original install discs anymore (lost in the move between offices) so I can't reinstall. But my work depends on this!
I tried deleting the preference file. Same thing happens.
Process: Adobe InDesign CS5 [10658]
Path: /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
Identifier: com.adobe.InDesign
Version: 7.0.4.553 (7040)
Code Type: X86 (Native)
Parent Process: launchd [151]
Responsible: Adobe InDesign CS5 [10658]
User ID: 501
Date/Time: 2013-11-14 16:20:09.499 -0600
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: 8824F67E-4AA0-3BEC-BB9A-03C187670BA3
Sleep/Wake UUID: 24134353-25C2-4836-ACC4-8EE5526EC4F3
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000000000002c
VM Regions Near 0x2c:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
__TEXT 0000000000001000-0000000000005000 [ 16K] r-x/rwx SM=COW /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 dyld 0x8fe13105 ImageLoader::isLinked() const + 11
1 dyld 0x8fe10883 NSLinkModule + 103You can download the installer from Download Adobe CS5 Free Trials – All Direct Links without Akamai | ProDesignTools if you follow the directions on the page exactly. If you registered the software you can log into your account at Adobe.com with the same ID you used when you registered and you can get your serial number.
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InDesign CS5 Crashes when Going to Print...
I have installed CS5 on my iMac and updated to 7.02 and running OSX 10.6.4 everything appears to functioning fine except when I go to print a document it crashes every time. Not only that when I try and Load my saved Printer Presets it crashes then too :-(
I have dumped my preferences for Version 7.0 but still it's happening. I've read quite a few posts about it crashing on startup but none anywhere about crashing on print. I've never had this problem with CS4
Can anyone help?
David JennerThanks Paolo, I'm pleased you've managed to solve it by reinstalling your printers. Did you install all four printers in one go or did you do one at a time testing the Print command in ID along the way? I'm wondering if it could be just one printer causing the problem. I too have four printers so maybe I'll do the same as you to get it working. I'm thinking maybe the print command might work if I just disconnect my reprinters from my Mac. Can I ask how you went about reinstalling your printers? Did you just delete them from the printer list and reinstall through there or did you install from CD? I'm in Paris at the moment but as soon as I'm back I shall give this a go. David
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InDesign CS5 crashes when opened.
InDesign CS5 started dropping my fonts last week and has since become worse as it began to crash while documents were being worked on and now crashes upon opening.
I have uninstalled (including preferences) and reinstalled the whole Creative Suite and it seemed to improve it, but it quickly returned to the same errors and crashed upon opening.
I have closed my Type Client thinking that may be the issue but it hasnt helped at all.
Any help would be much appreciated.
ThanksCould be a bad font
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