InDesign CS5 crashes when opened.
InDesign CS5 started dropping my fonts last week and has since become worse as it began to crash while documents were being worked on and now crashes upon opening.
I have uninstalled (including preferences) and reinstalled the whole Creative Suite and it seemed to improve it, but it quickly returned to the same errors and crashed upon opening.
I have closed my Type Client thinking that may be the issue but it hasnt helped at all.
Any help would be much appreciated.
Thanks
Could be a bad font
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Indesign CS5 Crashes when opening CS4 files
We've encountered CS5 crashing while opening CS4 files. The crash report to Apple is below.
This happens with files that were once in Version Cue but now copied to the local computer. It does not happen with some files created locally (haven't tested this with all locally created files, however, just a sample.).
If the files is exported to .inx from CS4 it will import into CS5 and when resaved behave normally, ie open without crashing.
Files opened in CS4 and resaved as .indd files still crash.
Everyone in our shop is having the same problem with CS5.
Crash report follows:
Process: Adobe InDesign CS5 [4037]
Path: /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
Identifier: com.adobe.InDesign
Version: 7.0.0.355 (7000)
Code Type: X86 (Native)
Parent Process: launchd [85]
Date/Time: 2010-05-23 09:20:58.902 -1000
OS Version: Mac OS X 10.6.3 (10D573)
Report Version: 6
Interval Since Last Report: 436972 sec
Crashes Since Last Report: 20
Per-App Interval Since Last Report: 220199 sec
Per-App Crashes Since Last Report: 12
Anonymous UUID: 46EEFDE4-BCA3-4183-84E6-590B6BEDD8A8
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ??? 0xa0749650 _XHNDL_trapback_instruction + 0
1 PublicLib.dylib 0x01380038 VOS_SimpleCursor::Rationalize() + 72
2 com.adobe.InDesign.Text 0x2241e64b GetPlugIn + 2265995
3 com.adobe.InDesign.Text 0x222da003 GetPlugIn + 937283
4 com.adobe.InDesign.Text 0x225bfa0a GetPlugIn + 3974986
5 ...InDesign.Paragraph Composer 0x1fcfbb4e GetPlugIn + 13454
6 ...InDesign.Paragraph Composer 0x1fd003f5 GetPlugIn + 32053
7 ...InDesign.Paragraph Composer 0x1fcf9009 GetPlugIn + 2377
8 com.adobe.InDesign.Text 0x225be9b6 GetPlugIn + 3970806
9 com.adobe.InDesign.Text 0x2239bac2 GetPlugIn + 1730562
10 com.adobe.InDesign.Text 0x22367ef1 GetPlugIn + 1518641
11 com.adobe.InDesign.Text 0x22368292 GetPlugIn + 1519570
12 ...esign.Package and Preflight 0x1bba26e0 GetPlugIn + 119232
13 ...esign.Package and Preflight 0x1bba4182 GetPlugIn + 126050
14 ...esign.Package and Preflight 0x1bb56fde 0x1bacb000 + 573406
15 ...esign.Package and Preflight 0x1bb5f784 0x1bacb000 + 608132
16 ...esign.Package and Preflight 0x1bb65792 0x1bacb000 + 632722
17 ...esign.Package and Preflight 0x1bb689a1 0x1bacb000 + 645537
18 ...esign.Package and Preflight 0x1bb73eec 0x1bacb000 + 691948
19 ...esign.Package and Preflight 0x1bb742d5 0x1bacb000 + 692949
20 ...adobe.InDesign.AppFramework 0x1cdbaee1 GetPlugIn + 242001
21 ...adobe.InDesign.AppFramework 0x1cdbbe0c GetPlugIn + 245884
22 ...adobe.InDesign.AppFramework 0x1cd5ddd8 0x1cd5b000 + 11736
23 ...adobe.InDesign.AppFramework 0x1cd8355a GetPlugIn + 14282
24 com.adobe.InDesign 0x000028ab main + 187
25 com.adobe.InDesign 0x000027c6 start + 54
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x925efb42 kevent + 10
1 libSystem.B.dylib 0x925f025c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x925ef719 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x925ef4be _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x925eef41 _pthread_wqthread + 390
5 libSystem.B.dylib 0x925eed86 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x925c935a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x925f6ea1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x92625a28 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x9556a465 TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x95565e0f MPWaitOnQueue + 250
5 PMRuntime.dylib 0x00014130 MemUtils::GetAvailMem() + 288
6 ...ple.CoreServices.CarbonCore 0x95549eb6 PrivateMPEntryPoint + 68
7 libSystem.B.dylib 0x925f6a19 _pthread_start + 345
8 libSystem.B.dylib 0x925f689e thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x925c92fa mach_msg_trap + 10
1 libSystem.B.dylib 0x925c9a67 mach_msg + 68
2 ...ple.CoreServices.CarbonCore 0x95611de8 TS_exception_listener_thread + 160
3 libSystem.B.dylib 0x925f6a19 _pthread_start + 345
4 libSystem.B.dylib 0x925f689e thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x925f7262 __semwait_signal + 10
1 libSystem.B.dylib 0x925f6f1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x925f8bb8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9557eaee TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9556a43d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x95565e0f MPWaitOnQueue + 250
6 AdobeACE 0x0005a6f1 0x20000 + 239345
7 AdobeACE 0x0005a0ed 0x20000 + 237805
8 ...ple.CoreServices.CarbonCore 0x95549eb6 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x925f6a19 _pthread_start + 345
10 libSystem.B.dylib 0x925f689e thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x925c9342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x925f6eb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9263f42f pthread_cond_wait + 48
3 com.adobe.amt.services 0x19449126 C_AMTUISwitchSuppressUpdates + 16768
4 com.adobe.amt.services 0x19441db0 C_EULA_SetState + 2164
5 com.adobe.amt.services 0x1944918c C_AMTUISwitchSuppressUpdates + 16870
6 libSystem.B.dylib 0x925f6a19 _pthread_start + 345
7 libSystem.B.dylib 0x925f689e thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x925c9342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x925f6eb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9263f42f pthread_cond_wait + 48
3 TINthread.dylib 0x231cf7a5 ThreadUtils::ThreadPool::Dispatcher() + 277
4 TINthread.dylib 0x231cf83f ThreadUtils::ThreadPool::ThreadProc(void*) + 17
5 libSystem.B.dylib 0x925f6a19 _pthread_start + 345
6 libSystem.B.dylib 0x925f689e thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x925f7262 __semwait_signal + 10
1 libSystem.B.dylib 0x925f6f1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x925f8bb8 pthread_cond_wait$UNIX2003 + 73
3 ...adobe.InDesign.AppFramework 0x1ce7effa GetPlugIn + 1045098
4 ...adobe.InDesign.AppFramework 0x1ce7af43 GetPlugIn + 1028531
5 ...adobe.InDesign.AppFramework 0x1ce7b14c GetPlugIn + 1029052
6 ...adobe.InDesign.AppFramework 0x1ce7eac6 GetPlugIn + 1043766
7 boost_threads 0x01704fcd thread_proxy + 141
8 libSystem.B.dylib 0x925f6a19 _pthread_start + 345
9 libSystem.B.dylib 0x925f689e thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x925f7262 __semwait_signal + 10
1 libSystem.B.dylib 0x925f6f1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x925f8bb8 pthread_cond_wait$UNIX2003 + 73
3 ...adobe.InDesign.AppFramework 0x1ce7effa GetPlugIn + 1045098
4 ...adobe.InDesign.AppFramework 0x1ce7ae4f GetPlugIn + 1028287
5 ...adobe.InDesign.AppFramework 0x1ce7b14c GetPlugIn + 1029052
6 ...adobe.InDesign.AppFramework 0x1ce7eac6 GetPlugIn + 1043766
7 boost_threads 0x01704fcd thread_proxy + 141
8 libSystem.B.dylib 0x925f6a19 _pthread_start + 345
9 libSystem.B.dylib 0x925f689e thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x925f7262 __semwait_signal + 10
1 libSystem.B.dylib 0x92622e44 nanosleep$UNIX2003 + 188
2 ...sign.Support for JavaScript 0x21a45fab GetPlugIn + 344123
3 ...sign.Support for JavaScript 0x21a299c3 GetPlugIn + 227923
4 ...sign.Support for JavaScript 0x21a460b8 GetPlugIn + 344392
5 libSystem.B.dylib 0x925f6a19 _pthread_start + 345
6 libSystem.B.dylib 0x925f689e thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x92606572 recvfrom$UNIX2003 + 10
1 libSystem.B.dylib 0x92626383 recv$UNIX2003 + 54
2 ServiceManager-Launcher.dylib 0x25f336cf Invoke + 54887
3 ServiceManager-Launcher.dylib 0x25f3276e Invoke + 50950
4 ServiceManager-Launcher.dylib 0x25f3161f Invoke + 46519
5 ServiceManager-Launcher.dylib 0x25f31671 Invoke + 46601
6 ServiceManager-Launcher.dylib 0x25f316fb Invoke + 46739
7 ServiceManager-Launcher.dylib 0x25f2bafe Invoke + 23190
8 ServiceManager-Launcher.dylib 0x25f2bce7 Invoke + 23679
9 ServiceManager-Launcher.dylib 0x25f2c8c7 Invoke + 26719
10 ServiceManager-Launcher.dylib 0x25f2c9c5 Invoke + 26973
11 ServiceManager-Launcher.dylib 0x25f2fdb0 Invoke + 40264
12 ServiceManager-Launcher.dylib 0x25f30059 Invoke + 40945
13 ServiceManager-Launcher.dylib 0x25f30687 Invoke + 42527
14 ServiceManager-Launcher.dylib 0x25f30884 Invoke + 43036
15 ServiceManager-Launcher.dylib 0x25f22826 Login + 1654
16 ServiceManager-Launcher.dylib 0x25f23c71 Login + 6849
17 ServiceManager-Launcher.dylib 0x25f30df3 Invoke + 44427
18 ServiceManager-Launcher.dylib 0x25f33341 Invoke + 53977
19 libSystem.B.dylib 0x925f6a19 _pthread_start + 345
20 libSystem.B.dylib 0x925f689e thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x925eebd2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x925ef168 _pthread_wqthread + 941
2 libSystem.B.dylib 0x925eed86 start_wqthread + 30
Thread 12:
0 libSystem.B.dylib 0x925c934e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x9557c212 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x197c30f0 0x19789000 + 237808
3 ...ple.CoreServices.CarbonCore 0x95549eb6 PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x925f6a19 _pthread_start + 345
5 libSystem.B.dylib 0x925f689e thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x925c9342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x925f6eb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9263f42f pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x33796d5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x335381ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x33796e4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x33796eb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x33796f9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x925f6a19 _pthread_start + 345
9 libSystem.B.dylib 0x925f689e thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x925c9342 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x925f6eb8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9263f42f pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x33796d5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x335381ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x33796e4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x33796eb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x33796f9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x925f6a19 _pthread_start + 345
9 libSystem.B.dylib 0x925f689e thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x925c935a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x925f6ea1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x92625a28 pthread_cond_timedwait_relative_np + 47
3 com.adobe.adobeswfl 0x33796d27 APXGetHostAPI + 2567831
4 com.adobe.adobeswfl 0x3390c06b APXGetHostAPI + 4096475
5 com.adobe.adobeswfl 0x33796e4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x33796eb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x33796f9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x925f6a19 _pthread_start + 345
9 libSystem.B.dylib 0x925f689e thread_start + 34
Thread 16:
0 libSystem.B.dylib 0x925c935a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x925f6ea1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x92625a28 pthread_cond_timedwait_relative_np + 47
3 com.adobe.adobeswfl 0x33796d27 APXGetHostAPI + 2567831
4 com.adobe.adobeswfl 0x337b16de APXGetHostAPI + 2676814
5 com.adobe.adobeswfl 0x33796e4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x33796eb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x33796f9b APXGetHostAPI + 2568459
8 libSystem.B.dylib 0x925f6a19 _pthread_start + 345
9 libSystem.B.dylib 0x925f689e thread_start + 34
Thread 17:
0 libSystem.B.dylib 0x925f7262 __semwait_signal + 10
1 libSystem.B.dylib 0x925f6f1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x925f8bb8 pthread_cond_wait$UNIX2003 + 73
3 ...adobe.InDesign.AppFramework 0x1ce7effa GetPlugIn + 1045098
4 ...adobe.InDesign.AppFramework 0x1ce7af43 GetPlugIn + 1028531
5 ...adobe.InDesign.AppFramework 0x1ce7b14c GetPlugIn + 1029052
6 ...adobe.InDesign.AppFramework 0x1ce7eac6 GetPlugIn + 1043766
7 boost_threads 0x01704fcd thread_proxy + 141
8 libSystem.B.dylib 0x925f6a19 _pthread_start + 345
9 libSystem.B.dylib 0x925f689e thread_start + 34
Thread 18:
0 libSystem.B.dylib 0x925f7262 __semwait_signal + 10
1 libSystem.B.dylib 0x925f6f1e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x925f8bb8 pthread_cond_wait$UNIX2003 + 73
3 ...adobe.InDesign.AppFramework 0x1ce7effa GetPlugIn + 1045098
4 ...adobe.InDesign.AppFramework 0x1ce7ae4f GetPlugIn + 1028287
5 ...adobe.InDesign.AppFramework 0x1ce7b14c GetPlugIn + 1029052
6 ...adobe.InDesign.AppFramework 0x1ce7eac6 GetPlugIn + 1043766
7 boost_threads 0x01704fcd thread_proxy + 141
8 libSystem.B.dylib 0x925f6a19 _pthread_start + 345
9 libSystem.B.dylib 0x925f689e thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x0137c907 ecx: 0x34673474 edx: 0x00000000
edi: 0x00000000 esi: 0x31cc6d28 ebp: 0xbfffde28 esp: 0xbfffdc70
ss: 0x0000001f efl: 0x00010246 eip: 0xa0749650 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
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0xa000 - 0xafff +InDesignModel ??? (???) <D054C2C9-F070-A1E1-2D78-BACDC9DCC960> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/InDesignModel.framework/Versions/A/InDesignModel
0xe000 - 0xefff +InDesignModelAndUI ??? (???) <770DFBFF-7C31-ECD4-88FE-BCFED53CFC33> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/InDesignModelAndUI.framework/Versions/A/InDesignModelAndUI
0x12000 - 0x19ff3 +PMRuntime.dylib ??? (???) <EC9AB7BF-B671-AE6F-5C9E-7A49F9C265BE> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/PMRuntime.dylib
0x20000 - 0x134fff +AdobeACE ??? (???) <DD291A17-ECF4-FE20-5837-AC1F5BC76940> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x157000 - 0x67dfff +AdobeAGM ??? (???) <6F8EB120-6F01-38AE-8363-BC941B8AE12E> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x7be000 - 0x7fafff +AdobeARE ??? (???) <EF398654-5384-F84A-8B62-DA1F64E2FAD1> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x803000 - 0x81efff +AdobeBIB ??? (???) <CDFB3340-3A46-292A-121E-2820EC62D78E> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x828000 - 0x849ff7 +AdobeBIBUtils ??? (???) <482199DF-1251-ED75-4958-563C6E49CD6F> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x855000 - 0xb47ff7 +AdobeCoolType ??? (???) <2BF62C8A-D715-FDE8-650C-1984CFFCE33C> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0xbcf000 - 0xfa7ff7 +AdobeMPS ??? (???) <272DAEDE-FC7E-B412-7C97-CF47FF6BF242> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x1038000 - 0x10a6ff7 +ObjectModelLib.dylib ??? (???) <B71699FF-823E-D40E-A62F-2E9FD2FE9B56> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/ObjectModelLib.dylib
0x10c9000 - 0x1123fe7 +DataBaseLib.dylib ??? (???) <3FC5D05A-298D-654B-F235-C0579E0A347F> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/DataBaseLib.dylib
0x113c000 - 0x1553fff +PublicLib.dylib ??? (???) <D0EB805F-5E47-2677-CA21-5C51D510234F> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/PublicLib.dylib
0x16da000 - 0x16f1ff6 +AdobeAFL ??? (???) <CFC0FF78-A748-AC45-2E62-8F20090D911C> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeAFL.framework/Versions/A/AdobeAFL
0x1702000 - 0x170aff3 +boost_threads ??? (???) <B00C0C9E-7175-B6D2-E58B-7278E0EB8863> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/boost_threads.framework/Versions/1_37/boost_threads
0x1714000 - 0x1719ffd +ASLSupportLib.dylib ??? (???) <D4BEF46E-063B-696F-FE83-DD943ABA838A> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/ASLSupportLib.dylib
0x171e000 - 0x171fff2 +libtbbmalloc.dylib ??? (???) <A1EAB5E4-3F88-5E37-7068-7A35A3EC69DE> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/libtbbmalloc.dylib
0x1723000 - 0x1731fe7 +libtbb.dylib ??? (???) <FFA49B03-C516-D23D-B535-B64D7CD35ECE> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/libtbb.dylib
0x1739000 - 0x1871fe7 +WRServices ??? (???) <9E3A36AD-71F1-B9C7-AC3F-30A7E63C8B57> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x18b3000 - 0x18b7ffc +com.adobe.AdobeCrashReporter 3.0 (3.0.20100302) <E6437929-0E69-8A56-E69F-F64305E82DD9> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0x18be000 - 0x226efff +libicudata.dylib.36.0 36.0.0 (compatibility 36.0.0) <02108DEA-3DD2-14BE-DAEB-BE522B619C1D> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/ICUData.framework/Versions/3.6/libicudata.dylib.36.0
0x2271000 - 0x233eff3 +libicui18n.dylib.36.0 36.0.0 (compatibility 36.0.0) <08F15219-7F35-574E-7725-1ACAA1B18A00> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/ICUInternationalization.framework/Versions/3.6/libicui18n.dyl ib.36.0
0x23a1000 - 0x247bfef +libicuuc.dylib.36.0 36.0.0 (compatibility 36.0.0) <5EE72009-40B3-7FB7-3A49-576AEDE0D400> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/ICUUnicode.framework/Versions/3.6/libicuuc.dylib.36.0
0x24bb000 - 0x252bfeb +com.adobe.adobe_caps adobe_caps 3.0.116.0 (3.0.116.0) <50675115-BEDC-72F9-C42D-374196E83EC2> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
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0x1d66b000 - 0x1d6a6ffb +com.adobe.InDesign.AWS 7.0.0.355 (???) <FFD50798-4E0C-9D85-FF0A-E0D89B7A8050> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/AWS.InDesignPlugin/AWS
0x1d6c2000 - 0x1d6eaff7 +com.adobe.InDesign.AWSUI 7.0.0.355 (???) <5EDF3B1A-28BA-38F9-6A65-F8519A243C79> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/AWSUI.InDesignPlugin/AWSUI
0x1d701000 - 0x1d732ffb +com.adobe.InDesign.Basic Tools 7.0.0.355 (???) <C918728E-56AA-3921-07F1-420F5F4CF117> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/Basic Tools.InDesignPlugin/Basic Tools
0x1d74d000 - 0x1d79eff7 +com.adobe.InDesign.Behavior 7.0.0.355 (???) <1DB314F9-B4CB-0B14-0D92-D72CDC9E1D26> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOSI had a similar experience today opening a CS4 document with CS5. CS5 kept crashing.
What is strange is that the document I opened uses the same CS4 base template of other documents I've successfully opened with CS5. I tested numerous versions of my CS4 document including the following:
Deleted everything from the CS4 file in question
Opens fine in CS5
Opens fine with CS5 after saving as INDD CS5 document
Deleted all images/links from CS4 file and left textCS5 crashed
Deleted all text and left images
Opened fine in CS5
Opens fine with CS5 after saving as INDD CS5 document
Deleted all styles and stripped text of all formatting
Opened fine in CS5
Opens fine with CS5 after saving as INDD CS5 document
Deleted all styles and maintained formatting
Opened fine in CS5
Opens fine with CS5 after saving as INDD CS5 document
Exported both INX and IDML versions of completely intact document from CS4
Opened fine with CS5
Opens fine with CS5 after saving as INDD CS5 document
From the above testing, I can only assume that there is some problem with a style (or all styles) embedded in the CS4 INDD file. As for what part of those styles is treated differently, when exporting INX or IDML files, I am left to wonder.
I am hoping Adobe can find a fix for this, but until they do, at least I can export IDML files from CS4, open with CS5 and save from there, and I am glad I kept CS4 on my machine! -
InDesign CS5 Crashing when opening particular file. All others open.
I tried adding a particular indesign document to a book and it crashed. Since the crash, I can no longer open the file. Can anyone help? Below is the beginning of the crash report. Thank you for any help!
Process: Adobe InDesign CS5.5 [542]
Path: /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5
Identifier: com.adobe.InDesign
Version: 7.5.3.333 (7530)
Code Type: X86 (Native)
Parent Process: launchd [160]
User ID: 501
Date/Time: 2014-05-22 10:25:40.766 -0400
OS Version: Mac OS X 10.8.4 (12E4022)
Report Version: 10
Interval Since Last Report: 2652527 sec
Crashes Since Last Report: 97
Per-App Interval Since Last Report: 28296 sec
Per-App Crashes Since Last Report: 7
Anonymous UUID: A675BD82-BC18-546D-1FE1-D10C9EE71330
Crashed Thread: 0 Main Thread Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5
__TEXT 0000000000001000-0000000000005000 [ 16K] r-x/rwx SM=COW /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5
Thread 0 Crashed:: Main Thread Dispatch queue: com.apple.main-thread
0 com.adobe.InDesign.Generic Page Item 0x11e5332a GetPlugIn + 250682
1 com.adobe.InDesign.Layout UI 0x0ca4f842 GetPlugIn + 9378
2 com.adobe.InDesign.Layout UI 0x0c9ced2d 0xc9c1000 + 56621
3 com.adobe.InDesign.Layout UI 0x0cab0e06 GetPlugIn + 408166
4 WidgetBinLib.dylib 0x0295d5ad CToolCursorProvider::GetSelectionCursor(IControlView*, SysPoint, ICursorMgr::eCursorModifierState) + 3149
5 com.adobe.InDesign.Layout UI 0x0c9e50b4 0xc9c1000 + 147636I tried the script listed from that post earlier this morning. I received a syntax error when trying to run it. I just looked at it again and was able to fix the syntax error. Upon trying to open the IDML file, InDesign now freezes. I have tried opening the file on three different macs, all running different operating systems.
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Indesign CS5 crashes when deleting an index
Hi,
Indesign CS5 crashes when deleting an index.
Thanks for your help.allesistständigimwandel wrote:
the only successful importing the idml-file was in cs4, but there was the problem with the change of layout.
Sounds like the .idml was created in CS5 an opened in CS4. Is that correct? You'd lose unsupported CS5 features and that might result in some layout changes, but I wouldn't expect formatting changes, which you implied originally.
There are quite a few reports now of problems converting legacy files to CS5. I've not had any in my own work, but I haven't tried to update a lot of stuff. I wouldn't for example, switch versions near the end of a project, but would finish up in the original version to avoid any potential issues. Exporting from CS4 to either.inx or .idml and opening that in CS5 may give better results than opeing the CS4 .indd directly.
Since you've already done the conversion, and considerable editing, I'm not sure what to tell you. You could try exporting the text to InDesign Tagged Text, then place that into a new file. Copy/Paste in Place any graphic content. -
Indesign CS5 Crashes When Exporting Layer to Incopy
I had a designer who emailed me last week stating she was having problems with Indesign CS5 crashing when she exported her text layer to Incopy. I thought it might just be her machine; however, I've experienced the same problem today five times. Is this a known issue? Has anyone else experienced this? I'm in Indesign CS5 (7.0.3).
Corrupt font perhaps?
Bob -
Bridge CS5 crashes when opening
Joseph Heller would be proud.
Adobe Bridge, CS5 crashes when starting up. I downloaded Photoshop CS5 Extended, installed it on my new MacBook Air (this computer has never seen any CSx product). Installed the CS5 serial number, installed the SC4 legacy serial number, all is well. Photoshop runs fine. I installed all my Nik plugins and Bokeh Plugin. All is well. I tried running Bridge, and it crashes during the launch "The operation could not be completed. An unknown operating system error has occurred." Adobe released an update, which I downloaded, but during installation, it too crashed (couldn't perform the update and provided a link to Adobe support.
Fours hours later with Adobe. Tried:
1) Deleting the PLIST file for Bridge, no luck.
2) Tried the Option Bridge trick to reset all preferences in Bridge, no luck.
3) Created a new Admin account, logged into it, Bridge worked.
4) Adobe technical help said it is now an Apple problem since the program worked with the new admin account.
5) Apple said pound sand, it's an Adobe program, it should work regardless of which admin account.
6) Back to Adobe, talked to third level (still tier 1) person, it's an Apple problem. He suggested deactivating Photoshop, un-install Photoshop, run a clean script (which I just downloaded but haven't tried) which will wipe out any files that has to do with CS5 that the un-install program doesn't un-install (totally logical), re-download and re-install everything, again (I haven't tried this yet).
Doing a Google search for Bridge crashing while opening reveals a frightening amount of comments with people having similar problems (don't even get me started about Adobe Air).
Does anyone have any suggestions?
Thanks,
Arnie...Guess I'll have to take it to the Apple store and have them reinstall everything. My first experience with Macs is making Microsoft look totally brilliand at this point. I guess the thing that has really ticked me off about this whole thing is that Apple support (who must obviously know of this kind of problem) wouldn't give me the time of day unless I paid $249 for their care plan because I was past my 90 day "warranty"
Sorry to hear that and yes, support from big companies is not what it should be, can't argue with that.
However assuming you did back up important files (if you had any in that short period) and you have all the serial numbers there should be no problem to install all of it your self again if needed.
If you keep pressing the on/off button on your machine it will get you a force Quit and the machine will shut down. The press again to restart and if no luck try to insert the install disk (but here i'm a bit at loss, don't use Lion yet and have not bought a new Mac for 3 years but I assume there is still an install or repair disk that comes with your MacBook??)
With the disk in the player keep pressing the 'c' key when starting the computer and the computer starts from the disk.
You can first use disk utility from the install disk and use the option to check and repair disk first.
It really is not difficult and you will be better off when experience installation by yourself and in no time don't need support anymore -
InDesign cs3 crashes when opening CS2 documents
ID cs3 crashes when opening CS2 documents, not when open dialog appears, but after I choose file and it "starts" opening it. (core duo, xp, clean install, all updates)
If i open ID by opening file, it crashes with standard windows dialog, if I open ID first, it does not crash, but rather behaves strangely, nothing is opening, if I move a mouse it turns to sand clock.
Same thing happens on all machines with ID cs3 in my office.
All other apps works fine. I did read every single forum about ID crashing and nothing helps. Files resaved in interchange format opens well. There must be something in the files that ID cs2 did and what id cs3 cannot open :( Any ideas?1. Is there any reason to use eps? Avoid it use AI, PSD or PDF instead.
2. Are all used fonts ok? What kind of fonts du you use?
3. Which Mac OS X do you use?
Does it crash with alwayst the same files?
What does the file history tell you? Hold down the command key and got to InDesign > About InDesign… Does it tell you somewhat more specific, like missing plugins, severly damaged files and restored files, when (in which version) the files have been created first (helps often to export to IDML and open this again and save it as INDD and work with the new file.), has the problematic file been converted from another application (Quark Xpress or PageMaker), etc. -
Indesign Cs6 crashes when opens Folio Builder Panel
Hi, Indesign CS& crash when I open Folio Builder panel, i´ve already re-installed Indesign and the correct DPS Desktop Tool patch. At first it works perfect but after the firs restart of my pc it crashes again. Anyoe can help me?
Thank you! InDesign now works as it should - can open PAGES panel. Only one snag - Dreamweaver and Illustrator could not be installed. Error message below.
I don't use either so not a major crisis for me. Thank you for the solution! Appreciate your help.
Error message:
Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR: DF024 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
----------- Payload: Adobe Dreamweaver CS6 12.0.0.0 {8ACD4814-788B-11E1-AC70-A860A781E0D9} -----------
ERROR: DF024: Unable to preserve original file at "/Applications/Adobe Dreamweaver CS6/Adobe Dreamweaver CS6.app/Contents/Frameworks/AdobeCrashReporter.framework/AdobeCrashReporter" (Seq 84)
----------- Payload: Adobe Illustrator CS6 Core 16.0.0.0 {AAF0D225-F129-40F2-916E-12E28DBD19ED} -----------
ERROR: DF024: Unable to preserve original file at "/Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/AdobeCrashReporter" (Seq 1649) -
InDesign cs5 crashes when starting. Won't even open, ever since osx 10.8 then 10.9 upgrade
Ever since upgrading, InDesign won't even open. Crashes upon startup. "Sends to apple automatically" but what ever really comes of that? Anyway, I don't have the original install discs anymore (lost in the move between offices) so I can't reinstall. But my work depends on this!
I tried deleting the preference file. Same thing happens.
Process: Adobe InDesign CS5 [10658]
Path: /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
Identifier: com.adobe.InDesign
Version: 7.0.4.553 (7040)
Code Type: X86 (Native)
Parent Process: launchd [151]
Responsible: Adobe InDesign CS5 [10658]
User ID: 501
Date/Time: 2013-11-14 16:20:09.499 -0600
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: 8824F67E-4AA0-3BEC-BB9A-03C187670BA3
Sleep/Wake UUID: 24134353-25C2-4836-ACC4-8EE5526EC4F3
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000000000002c
VM Regions Near 0x2c:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
__TEXT 0000000000001000-0000000000005000 [ 16K] r-x/rwx SM=COW /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 dyld 0x8fe13105 ImageLoader::isLinked() const + 11
1 dyld 0x8fe10883 NSLinkModule + 103You can download the installer from Download Adobe CS5 Free Trials – All Direct Links without Akamai | ProDesignTools if you follow the directions on the page exactly. If you registered the software you can log into your account at Adobe.com with the same ID you used when you registered and you can get your serial number.
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InDesign CS5 crashes when trying to open CS3 InDesign files
When I use InDesign CS5 to open InDesign CS3 files, it crashes every time. I can open the files in CS3 still but want to complete the upgrade to CS5.
Try to export to .inx (InDesign Interchange-Format) and open that file in InDesign CS5.
Uwe -
InDesign CS5 crashes when I try to do anything with a certain 5 pages in document (even scroll past)
I'm having issues with five pages within an InDesign document.
I was trying to export a document to PDF, but a couple of images weren't showing up on a couple of pages. So I tried exporting to PDF in a couple of different ways to see if that would help. It didn't. Instead, InDesign started crashing constantly. Turning Preflight off helped with that, and I was able to clear out any other potential problems (potentially problematic PDFs placed in the document, .eps images). I tried exporting as .idml, but it created 4 kb files that couldn't be opened; I think InDesign was crashing before the file could finish exporting. Now that I can get the document open for extended periods of time, I've tried exporting as a .idml file again, and it gets to 83% complete and doesn't finish.
I started trying to export as PDF again, and by exporting parts of the document, I was able to narrow the problem down to pages 162-166. I don't know what's different about these pages. I have the PDF that I managed to export successfully before it started crashing constantly (the one with the missing images--and to clarify, these missing images aren't on any of the problem pages, so it appears to be an unrelated issue), and from looking at those pages, I can't see what the issue is.
p. 162 - text and a table
p. 163 - text and an image
p. 164 - text
p. 165 - text and an image
p. 166 - text
I can't even scroll past these pages. Even in the Pages sidebar. It crashes. Here is the crash log from when I tried to scroll past. http://pastebin.com/B7ax4cAx
Here's a crash report for when I try to export those pages to PDF: http://pastebin.com/E6dA1igA
I'm using CS5 on OS X 10.5.8. When I started having these problems, I realized that I hadn't updated InDesign in awhile, so I updated to the latest. I'm using 7.0.4 now.Try reseting the preferences.
or delete Mark II folder from the location
Windows 7/Vista: C:\ProgramData\Adobe\SING\Mark II
Mac OS: [Startup Disk]/Library/Applications Support/Adobe/SING/Mark II
It will fix this..
This problem is pretty definitely not SING, so deleting the Mark II folder is not going to help. (It wont't hurt, though!)
Resetting prefrences is always a good thing to try.
I suspect it is a corrupt story thread of some sort. Moving pages to a new document, exporting stories to IDML, copying the file and deleting pages until the problem goes away...those are things I would try. -
InDesign CS5 crashes on opening in Mavericks
Hi.
I migrated my User account to a brand new iMac this weekend with OS 10.9.2. All CS5 apps work fine except for InDesign. It always crashes after "Initializing plug-ins" stage. The last of many crash reports is at the end of this message. I've searched online and a lot of people have had similar problems put they haven't resolved the issue:
1) I updated Java for OS X 2013-005. No change.
2) I've tried dumping the InDesign Defaults & SavedData files as suggested, but this doesn't help either. Interestingly, the SavedData file was recreated but InDesign Defaults never gets replaced. I had the same issue with InDesign a couple of years ago when I upgrade the OS to 10.6 and this resolved the situation then.
3) I've resolved any font conflicts.
4) As my older iMac is sat next to this new one and it still has my original user account and had I upgraded the the OS to 10.9.2 in preperation of giving it to my partner, I decided to do a comparison. I opened InDesign to see if it crashed too. After a long time, it opened! It opens files and I can save. I've even copied the entire en_GB folder within Library/Preferences/Adobe InDesign and used that on my new Mac, but this doesnt help. (By the way there is a Version 4.0 folder there as well as a Version 7.0. Could this cause issues?)
So, does this point to an issue with the brand new iMac? It's a 27" iMac 3.2 GHz Intel Core i5 with 12GB preinstalled, so it has had 4GB added to the standard 8GB by the retailer (costco).
I would appreciate any help resolving this issue. Thank You.
Here is the last crash report:
Process: Adobe InDesign CS5 [2686]
Path: /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
Identifier: com.adobe.InDesign
Version: 7.0.4.553 (7040)
Code Type: X86 (Native)
Parent Process: launchd [191]
Responsible: Adobe InDesign CS5 [2686]
User ID: 501
Date/Time: 2014-04-08 08:36:31.138 +0100
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: BEA65817-1B32-83C0-5494-E72D47AA481E
Sleep/Wake UUID: 6C86D3E4-D918-4DD8-8A2D-39D2AE368ADF
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000000000002c
VM Regions Near 0x2c:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
__TEXT 0000000000001000-0000000000005000 [ 16K] r-x/rwx SM=COW /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 dyld 0x8fe66105 ImageLoader::isLinked() const + 11
1 dyld 0x8fe63883 NSLinkModule + 103
2 libdyld.dylib 0x903ca146 NSLinkModule + 88
3 com.adobe.InDesign.Font Manager 0x1101fbc8 TINglue_version + 792
4 com.adobe.InDesign.Font Manager 0x110205cf TIN_Startup + 177
5 com.adobe.InDesign.Font Manager 0x10fa6109 GetPlugIn + 17705
6 ObjectModelLib.dylib 0x010511b1 0x1038000 + 102833
7 ObjectModelLib.dylib 0x01051acb 0x1038000 + 105163
8 ObjectModelLib.dylib 0x01060386 0x1038000 + 164742
9 ObjectModelLib.dylib 0x01070c0d ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 23101
10 ObjectModelLib.dylib 0x0106c234 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 4196
11 com.adobe.InDesign 0x00002822 main + 82
12 com.adobe.InDesign 0x000027a6 start + 54
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x91a53992 kevent64 + 10
1 libdispatch.dylib 0x900a98ad _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x900a9546 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x91a527ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x94e44d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x94e45042 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x9904788d TSWaitOnConditionTimedRelative + 161
4 com.apple.CoreServices.CarbonCore 0x99013cf2 MPWaitOnQueue + 199
5 PMRuntime.dylib 0x00014130 MemUtils::GetAvailMem() + 288
6 com.apple.CoreServices.CarbonCore 0x990142ce PrivateMPEntryPoint + 68
7 libsystem_pthread.dylib 0x94e425fb _pthread_body + 144
8 libsystem_pthread.dylib 0x94e42485 _pthread_start + 130
9 libsystem_pthread.dylib 0x94e47cf2 thread_start + 34
Thread 3:
0 libsystem_kernel.dylib 0x91a4df7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x91a4d16c mach_msg + 68
2 com.apple.CoreServices.CarbonCore 0x9904452d TS_exception_listener_thread + 138
3 libsystem_pthread.dylib 0x94e425fb _pthread_body + 144
4 libsystem_pthread.dylib 0x94e42485 _pthread_start + 130
5 libsystem_pthread.dylib 0x94e47cf2 thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x91a527ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x94e44d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x94e46bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x99047682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x990478a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x99013cf2 MPWaitOnQueue + 199
6 AdobeACE 0x0005a6f1 0x20000 + 239345
7 AdobeACE 0x0005a0ed 0x20000 + 237805
8 com.apple.CoreServices.CarbonCore 0x990142ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x94e425fb _pthread_body + 144
10 libsystem_pthread.dylib 0x94e42485 _pthread_start + 130
11 libsystem_pthread.dylib 0x94e47cf2 thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x91a527ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x94e44d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x94e46bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x99047682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x990478a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x99013cf2 MPWaitOnQueue + 199
6 AdobeACE 0x0005a6f1 0x20000 + 239345
7 AdobeACE 0x0005a0ed 0x20000 + 237805
8 com.apple.CoreServices.CarbonCore 0x990142ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x94e425fb _pthread_body + 144
10 libsystem_pthread.dylib 0x94e42485 _pthread_start + 130
11 libsystem_pthread.dylib 0x94e47cf2 thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x91a527ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x94e44d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x94e46bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x99047682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x990478a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x99013cf2 MPWaitOnQueue + 199
6 AdobeACE 0x0005a6f1 0x20000 + 239345
7 AdobeACE 0x0005a0ed 0x20000 + 237805
8 com.apple.CoreServices.CarbonCore 0x990142ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x94e425fb _pthread_body + 144
10 libsystem_pthread.dylib 0x94e42485 _pthread_start + 130
11 libsystem_pthread.dylib 0x94e47cf2 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x91a527ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x94e44d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x94e46fa3 pthread_cond_wait + 48
3 com.adobe.amt.services 0x0b866126 C_AMTUISwitchSuppressUpdates + 16768
4 com.adobe.amt.services 0x0b85edb0 C_EULA_SetState + 2164
5 com.adobe.amt.services 0x0b86618c C_AMTUISwitchSuppressUpdates + 16870
6 libsystem_pthread.dylib 0x94e425fb _pthread_body + 144
7 libsystem_pthread.dylib 0x94e42485 _pthread_start + 130
8 libsystem_pthread.dylib 0x94e47cf2 thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x91a53046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x94e43dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x94e47cce start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x00000006 ecx: 0x000000f8 edx: 0x00038d00
edi: 0x15a82010 esi: 0x8fe6382a ebp: 0xbfffe3d8 esp: 0xbfffe3d8
ss: 0x00000023 efl: 0x00210246 eip: 0x8fe66105 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x0000002c
Logical CPU: 1
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x1000 - 0x4ff7 +com.adobe.InDesign (7.0.4.553 - 7040) <495B1B76-6091-6009-EAAD-0F3DDD8D029B> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
0xa000 - 0xafff +InDesignModel (0) <D054C2C9-F070-A1E1-2D78-BACDC9DCC960> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/InDesignModel.framework/Versions/A/InDesignMod el
0xe000 - 0xefff +InDesignModelAndUI (0) <770DFBFF-7C31-ECD4-88FE-BCFED53CFC33> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/InDesignModelAndUI.framework/Versions/A/InDesi gnModelAndUI
0x12000 - 0x19ff3 +PMRuntime.dylib (1) <EC9AB7BF-B671-AE6F-5C9E-7A49F9C265BE> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/PMRuntime.dylib
0x20000 - 0x134fff +AdobeACE (1) <DD291A17-ECF4-FE20-5837-AC1F5BC76940> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x157000 - 0x67dfff +AdobeAGM (1) <6F8EB120-6F01-38AE-8363-BC941B8AE12E> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x7be000 - 0x7fafff +AdobeARE (1) <EF398654-5384-F84A-8B62-DA1F64E2FAD1> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x803000 - 0x81efff +AdobeBIB (1) <CDFB3340-3A46-292A-121E-2820EC62D78E> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x828000 - 0x849ff7 +AdobeBIBUtils (1) <482199DF-1251-ED75-4958-563C6E49CD6F> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeB IBUtils
0x855000 - 0xb47ff7 +AdobeCoolType (1) <E688E020-77C0-9353-7DB6-A86E8C4F0D14> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeC oolType
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0xdd5a000 - 0xdde0ffc +com.adobe.InDesign.ObjectStylesUI (7.0.0.355 - 0) <AB925026-A7EF-0E0B-265F-CA671F6BB1C0> /Applications/Adobe InDesign CS5/*/ObjectStylesUI
0xde1b000 - 0xde35ffb +com.adobe.InDesign.Page Setup Dialog (7.0.0.355 - 0) <8DAD7DD1-709A-5411-62C8-425666A2FF9F> /Applications/Adobe InDesign CS5/*/Page Setup Dialog
0xde40000 - 0xdeccfec +com.adobe.InDesign.Pages Panel (7.0.0.355 - 0) <738734CC-9DDC-901C-C3CC-085919A2D091> /Applications/Adobe InDesign CS5/*/Pages Panel
0xdf05000 - 0xdf10ff8 +com.adobe.InDesign.Sections UI (7.0.0.355 - 0) <03CC83C4-3642-7D33-4578-812796388DE8> /Applications/Adobe InDesign CS5/*/Sections UI
0xdf18000 - 0xdf1fffc +com.adobe.InDesign.StepRepeat (7.0.0.355 - 0) <10F09DA9-5EC1-37A2-853E-1A2474D4F865> /Applications/Adobe InDesign CS5/*/StepRepeat
0xdf27000 - 0xdf5cff7 +com.adobe.InDesign.Text Wrap Panel (7.0.0.355 - 0) <9EED4BC1-D58E-021A-3C51-3574D08672AF> /Applications/Adobe InDesign CS5/*/Text Wrap Panel
0xdf75000 - 0xdfa8ff0 +com.adobe.InDesign.TOC UI Dialog (7.0.0.355 - 0) <F4F33165-5526-14D3-A67F-0930DB1A9BD7> /Applications/Adobe InDesign CS5/*/TOC UI Dialog
0xdfc1000 - 0xdfedff4 +com.adobe.InDesign.Transform Panel (7.0.0.355 - 0) <FE711509-818D-ED28-E592-F31E8DD53838> /Applications/Adobe InDesign CS5/*/Transform Panel
0xe002000 - 0xe019ff3 +com.adobe.InDesign.Image Import UI (7.0.0.355 - 0) <EC696635-FAC6-CA59-AA74-388639C0BC6A> /Applications/AdobeThanks for the swift reply Peter.
I was just about to start uninstalling InDesign when your reply came.
Solution 1: Clear the SING Datastore folder - didn't work
Solution 2: Remove the SING component - this worked!
I'll spend the afternoon doublechecking everything works.
Thanks Andrew -
InDesign CS5 hangs when opening files
I have recently begun experiencing a problem whereby I cannot open any existing InDesign documents. I can create new documents and work in them, but I cannot open any documents previously created in CS5.
InDesign CS5, MacBook Pro, Mountain Lion OS 10.8.2, Intel Corei7
The problem appeared shortly after the most recent Apple OS update so I suspect that may be causing this. InDesign just hangs with the beachball trying to open the file which it never does. It gets past linking files, then hangs. The problem has also occurred when I try to open files with InDesign CS6 on the same machine. I have tried to open a variety of different files and the problem still occurs so it doesn't seem to be file specific.
I encountered the problem a few days ago and somehow resolved it through a combination of trashing preferences, removing the SING folder and some font management. Today the problem returned and I can't seem to resolve it via any of those methods. All other Adobe CS5 and 6 apps work just fine.
I saw a post that recommended removing the SING plugin from InDesign's plug in folder so I tried that too. So far no luck.
I've attached the crash report and the Sample Process report from the Activity Monitor.
Crash Report
http://pastebin.com/embed_js.php?i=EMJxzxkB"
Sample Process
http://pastebin.com/embed_js.php?i=Ty7NsMw7
Any help is much appreciated.
thanksDisable the autoactivation plugin for Font Agent Pro.
Bob -
InDesign CS5 crashes when clicking on Edit menu or context menu
I had this infuriating problem with InDesign CS4, found a few references to others having the same issue, but never any real solutions. This problem seems to in InDesign CS5 as well.
With a document open, if I click the Edit menu or right-click anywhere in the document window (including in the pasteboard area... it does not have to be on an object), ID immediately freezes and I get the Windows 7 "Adobe InDesign CS5 has stopped working" dialog.
I've deleted the preferences, created a brand new one-page document, and the problem persists. If no document is open, I can pull down the Edit menu just fine. With a document open, ID crashes before it even draws the menu. It does not matter whether I use the mouse or the keyboard to get to the Edit menu. I can also right-click on things like palette tabs to bring up the context menu. But I cannot right-click anywhere on the document itself without ID crashing.
The maddening thing is that the problem did not show up until some time today. I've brought up an object's Effects window via right-click plenty of times, as well as used the Fitting context menu. It was working fine last night and earlier this morning. Then suddenly for no discernible reason, the crashes started happening. I am not aware of any changes to my system that might reasonably cause this. No new fonts, no Windows updates, no Adobe updates.
Any suggestions on how else I can troubleshoot this?Peter,
Yes, I can bring up the Paragraph Styles and the Character palettes with no document open, edit the [Basic Paragraph] style to change the font family, then open a blank document, and new text boxes will use that font.
I'm on a bit of a deadline right now, so I ended up uninstalling ID CS5 and reinstalling it. I can now successfully bring up the Edit menu and the right-click context menu both in a blank document and in the document I was working on before. I'm sure the problem will reappear again at some random point in the future, so I am still looking for fixes that don't involve reinstalling the app.
BTW, I have tried exporting my work document to IDML and re-importing it, but to no avail. I've also tried toggling Dynamic Spelling (past threads have suggested this as a possible fix), but also to no avail.
It would be really nice if Adobe products produced some sort of crash dump or bug report when this sort of thing happens... -
InDesign CS5 Freezes when opening up a new document.
Hi there. I've been having problems for well over five days to a week now with InDesign CS5.
Both Photoshop and Illustrator work perfectly without any issues. But my InDesign will freeze every time I try to open any file. Or if I try to create a new document. If I don't try to open a file or make a new document, I can customize pallets, and edit other parts of the InDesign. It will then freeze up if I try to open up a new file document, or even when trying to open a document onto InDesign. Since the Deadly Beachball (loading cursor) comes up, I have to manually force quit it.
I've reinstalled the InDesign CS5 three times - all came out as the same outcome.
Adobe Support Advisor has not detected any problems with InDesign when I must force quit it.
I've updated all CS5 with the Application Manager.
Downloading CS.5 off the website and as well as Download Assistant has "failed to initalize" when trying to install it.
Is there any reason why InDesign continuously freezes every time I try to open it? Help would be nice.Try removing your auto-activation plugins for font management, Extensis Suitcase Fusion seems to be generating a lot of this stuff.
If that's not it, well, instead of force quit, run Activity Monitor and garner:
1: Sample Process. Save to file
2. View > Send Signal: Abort (SIGABRT). This will force a crash and crash report.
Upload both files to http://pastebin.com/ and post a link here. Don't paste them in here, it makes the forum unnavigable.
I'll look at them and tell you the cause of the crash (probably).
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