InDesign CS5 DDE Error when exiting

One of my users gets a DDE error when she exits out of InDesign.
"DDE Server Window: InDesign.exe - Application Error
The Intruction at '0x##############' referenced memory at '0x##############'.  The memory could not be 'read'.
Click on OK to terminate the program"
She is using InDesign CS5 with the latest update applied.  I believe it was 7.04.  She is also using XP sp 3.  I've tried resetting her preferences, as I noticed was recommended, by pressing ctrl + shift +alt on boot and rename the file name from the user folder.  Neither fixed the issue.  If I start a new file it doesn't have this error on closing, but it happens when loading up an old file and closing out.
Thanks

That sort of worked.  When I ran the initial export of the file and closed
there was no error.  If I opened the newly created idml file and closed it
would throw the same error.  I decided to look into a theory I had about
saving.  I loaded the original file that was giving me trouble.  I made a
small change, saved the file, and closed.  The error did not come.  I opened
the file again and closed.  The error was produced.  It seems it happens
when you load an existing file and don't save/export your work.

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