InDesign CS5 DDE Error when exiting
One of my users gets a DDE error when she exits out of InDesign.
"DDE Server Window: InDesign.exe - Application Error
The Intruction at '0x##############' referenced memory at '0x##############'. The memory could not be 'read'.
Click on OK to terminate the program"
She is using InDesign CS5 with the latest update applied. I believe it was 7.04. She is also using XP sp 3. I've tried resetting her preferences, as I noticed was recommended, by pressing ctrl + shift +alt on boot and rename the file name from the user folder. Neither fixed the issue. If I start a new file it doesn't have this error on closing, but it happens when loading up an old file and closing out.
Thanks
That sort of worked. When I ran the initial export of the file and closed
there was no error. If I opened the newly created idml file and closed it
would throw the same error. I decided to look into a theory I had about
saving. I loaded the original file that was giving me trouble. I made a
small change, saved the file, and closed. The error did not come. I opened
the file again and closed. The error was produced. It seems it happens
when you load an existing file and don't save/export your work.
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I've uninstalled and reinstalled. It did not help; I got this same error again. I went to the Adobe support page and found nothing useful. I see it says "contact Adobe technical support," but I am trying my best to sort this out on my own before getting in the support queue.
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Perhaps related, perhaps not, when I try to start Photoshop CS5, it brings me to the 30-day trial activation screen. This, despite the fact that I entered my serial number for the suite when installing it. If I put the serial number into the activation screen, it rejects it as invalid for the product (from what I read, it should be accepted ... a document here on Adobe's website said any application in the suite should accept the suite serial number). I know the serial number is good, because it works on my other machine (it installed fine and works on my desktop, and this is the laptop I am trying to get to work). InDesign, Photoshop, and Bridge are the only products in the suite installed on this machine. Bridge works fine.
Any help would be most appreciated!Hi Swapnil,
What do you mean by system configuration and how to run CS3 Clean Script on level 4?
Thanks!
Date: Tue, 27 Jul 2010 12:21:33 -0600
From: [email protected]
To: [email protected]
Subject: InDesign CS5: Configuration Error (Error 5)
Hi,
Can you please provide information about system configuration.
If you don't have any other version of Adobe on your system then you can run CS3 Clean Script on level 4 on your machine. This will actually remove all Adobe componentes from your machine and then try the installation..
Cheers,
Swapnil
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regards
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I have been using inDesign since it started and have never come across this problem. I have a file that I intially created in CS4, converted to CS5 and now CS5.5. I have been trying to convert it to an IDML file and EVERYTIME it hangs and freezes. It actually produces a file but non-useable. I have been struggling with this for the last two days.
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Hi guys,
I am back for another problem with my InDesign. It's been a while since my last problem...
Right now I'm facing a new problem and I hope you guys can fix this with me..
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The solutions I tried :
Troubleshooting 101: Export to .idml or .inx to clear file corruption
http://forums.adobe.com/thread/526991
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Troubleshooting 101: Replace, or "trash" your InDesign preferences
http://forums.adobe.com/message/2404821#2404821
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Problem signature:
Problem Event Name: APPCRASH
Application Name: InDesign.exe
Application Version: 7.0.0.355
Application Timestamp: 4bad00be
Fault Module Name: PARAGRAPH COMPOSER.RPLN
Fault Module Version: 7.0.0.355
Fault Module Timestamp: 4bad0414
Exception Code: c0000005
Exception Offset: 0002e623
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Should I just leave it as it is and try again tomorrow? Maybe it'll work?? :/
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Have a nice day!Hi Peter,
I was trying to export it as .idml and the program crash, so maybe it says file cannot be open because missing maybe because it wasn't finish to export and got crash. Maybe that is why I can't open it.
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Using: InDesign CS5.5, 7.5.2
On: Mac OSX 10.6.8
When trying to package certain of our jobs, InDesign will momentarily hangup during font or link collection before crashing completely. Initially, this was only happening on large multiple-page, image-heavy files, but now even small files, with only one or two pages and a handful of images are failing. I have read through other discussions on similar issues and have tried their fixes (i.e. turning off live preflight, disabling non-system fonts), but the results are still the same. Packaging has become a necessary portion of our workflow if only for image-gathering prior to archiving and this issue is really becoming a problem. Any help would be greatly appreciated.
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Well, this is rather atypical:
Crashed Thread: 20
Thread 20 Crashed:
0 com.apple.CoreFoundation 0x9494065f _CFURLIsFileURL + 15
1 com.apple.CoreFoundation 0x949a3a80 CFURLSetResourcePropertiesForKeys + 32
2 com.apple.DesktopServices 0x975d1af0 TCopyWriter::WriteDates() + 990
3 com.apple.DesktopServices 0x975d139f TCopyWriter::WriteExtendedAttributes() + 357
4 com.apple.DesktopServices 0x975cb0f3 TCopyWriter::Write() + 185
5 com.apple.DesktopServices 0x975ca9d5 TCopyWriter::WriteTaskProc(void*) + 75
6 ...ple.CoreServices.CarbonCore 0x9591254a PrivateMPEntryPoint + 68
7 libSystem.B.dylib 0x94cbe259 _pthread_start + 345
8 libSystem.B.dylib 0x94cbe0de thread_start + 34
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Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x94cbeaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x94cbe75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x94cc03f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9594721e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x95932b68 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x9592e533 MPWaitOnQueue + 250
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7 com.apple.DesktopServices 0x975cc287 TCopyReader::GetNextItem() + 875
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Fundamentally, we can see from frame #15 that the AdobeAFL library has been invoked to copy a file, and then Apple's file copying code is running along and somehow ultimately crashing.
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Anyhow, I suspect htis is a problem with a single link. Can you narrow it down to one? -
I've seen a ton of these discussions around here but none of them seem to help my specific problem so hopefully somebody can help me out.
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I have exhausted all means of finding out when and where the Adobe InDesign CS5 ACE exam will happen in London this year.
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A[[Updates reported when running newest version]] - link
The cause could be due to your user agent being mixed up as 3.6.12 and 3.6.13 versions. I think downloading 3.6.13 from www.mozilla.com and then uninstall your 3.6.13 and then install the 3.6.13 you downloaded should fix it in this case. Your settings are in a separate place ([[Profiles]]) and not in program folder.
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"An internal error has occurred" error when exiting
hey Adobe you've got a bug in your updater...
read here:
http://www.adobeforums.com/webx/.3c06325e/0
I also experience this weird "An internal error has occurred" when quitting Acrobat 8.1.2 its there since the very minute i updated from 8.1... now i wish i could revert the update...
UPDATES ARE SUPOSED TO IMPROVE THINGS NOT BREAK THEM !!
Can anybody solve this ? I dont want to be force-quitting acrobat forever...---- PROBLEM SOLVED IN MY CASE ------
this is what i did:
I have Acrobat 8.0.0 installed as a part of Creative Suite CS3 installation...
1- i ran the Creative Suite CS3 installer
2- i choose UNINSTAL Acrobat 8 only, leaving the rest of CS3 suite installed, its very important to UNINSTALL and not REINSTAL or REPAIR as REINSTALL or REPAIR doesnt help anything...
3- after UNINSTALLING Acrobat 8 i used DiskOrder (or any good file manager which can search inside hidden and system folders) and searched for the word "Acrobat"
4- i got about 70 results (mostly folders in Prefrences, Cache, etc.) i deleted manually everything related to Acrobat - that was pretty risky but i was lucky...
5- i ran Creative Suite CS3 installer which gave me a new option INSTAL ACROBAT 8.0
6- INSTALLED ACROBAT 8.0 and WITHOUT restarting i IMMEDIATELLY applied 8.1 and 8.1.2 updates
7- restart
DONE
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Hi,
I've just recently migrated to a new iMac running Yosemite. Photoshop CS5.1, Illustrator 5.1 and Bridge 5.1 are working fine but I'm having major issues with InDesign CS5.5. Every time I try to open an existing file or create a new one the programme freezes and I have to force quit.
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I'm having an issue with InDesign CS5.5 running on 10.7.5. I have two empty spreads that I need to delete but everytime I try to, it prompts:
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Thanks for the speedy reply! I exported my "corrupt" InDesign file to .IDML and re-openned it. I was able to delete the extra pages which had some .psd files on it that I couldn't see earlier.
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