Indesign cs5 key fails on windows 7

Hello,
I recently upgraded my computer. On my old xp machine, I had Indesign installed with a valid key. I deactivated this key.
I then installed indesign cs5 on the new windows 7 machine, but my valid key from the xp machine is invalid on the windows 7 machine.
Any idea why?

See:
Error "The serial number is not valid for this product" | Creative Suite
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
and don't ignore the link at the bottom to chat if all else fails.

Similar Messages

InDesign CS5 print crash on Windows 7

Howdy, occasionally some files in InDesign CS5 crash when I try to print them... The office has recently upgraded from CS2/Win XP to CS5/Win 7. Not sure if that has anything to do with the problem but usually persistence pays off and eventually InDesign will print the document after a number of restarts of the software and/or the machine. Weird things happen along the way too like all my print settings will disappear, which force a restart or simply crash InDesign aswell.
The details that pop up when InDesign crashes are below - not sure if anyone can make heads or tails of it. If anyone has seen this before and has any suiggestions they'd be greatly appreciated, it's very frustrating...
Problem signature:
Problem Event Name: APPCRASH
Application Name: InDesign.exe
Application Version: 7.0.0.355
Application Timestamp: 4bad00be
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7600.16559
Fault Module Timestamp: 4ba9b21e
Exception Code: c0000005
Exception Offset: 00055de3
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt

The very first thing to do is update to 7.0.3

InDesign CS5.5 Fails to export to PDF

I can't get InDesign (Mac running OS X Lion 10.7.4 ) to export to PDF. It gives me "Failed to Export to PDF" with every document I've tried. I've created new documents to test, and still gives error. I've installed the newest patch (Adobe InDesign CS5.5 7.5.3 update for Macintosh - All Languages) but still am having the same problems.
Any ideas? I've searched the internet and can't find any solutions that offer any hope. Thoughts?

The last time we saw this, it turned out to be a font problem, but it could be a lot of things. Take a look at this other thread about failure in CS5.5:
http://forums.adobe.com/message/4575362#4575362
Also, check to see if it works in a new user account, or if it works in the foreground (add the file to a Book, then export from the Book).

InDesign CS5 upgrade fails, erratic behavior. Caused by Siebel?

PC1 and PC2 upgrading from CS4 to CS5. Both PCs are identical. Install on one of them fails with odd icon issues, file association probelms, etc.The only difference we can find is that the PC that had a failed install has Oracle's Siebel CRM installed. Further evidence, after InDesign CS5 had been installed, my Sieble quit and had to be reinstalled. The only variable we can find is the installation of Siebel.
Is it possible that InDesign CS5 and Oracle's Siebel CRM have conflicts? We've been battling this for quite a while and may have to downgrade our entire enterprise back to CS4 is we can't eliminate the CS5 bugs. Please advise.

I'm on a fact finding mission right now. All the computers in our department that have CS4 and Siebel installed (and working fine) start acting really strange when upgrading. As soon as we try to updgrade CS4 to CS5, there are all these wierd errors and failures and exception erros, etc. So either Siebel was built with a bug way back when (we use an older version), or Siebel and CS5 try to use the same frameworks without playing nicely.
You're right, it could be Siebel. But it could be InDesign, just pulling togther info at the moment and want to know if anyone else is having problems. Our IS tam is patching Siebel this weekend, so we'll know a little more.

Photoshop CS5 setup failed under windows 8.1 64bits, both are in french

Je cherche à réinstaller adobe photoshop CS5 sous windows 8.1, mais le système se bloque à la fin de la procédure d'installation, ni la version 32bits, ni la version 64bits n'arrivent à s'installer correctement.
Pouvez-vous m'indiquer une procédure pour réinstaller photoshop CS5.
Cordialement

Jmdlama I am sorry but your post is not translatable.
I would recommend reviewing your PDApp.log for errors. You can find details on how to review your log at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. You are welcome to post any specific errors which you discover.

InDesign CS5 will not start Windows XP Pro

Error message
InDesign.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
Error Signature
AppName: indesign.exe AppVer: 7.0.3.535 ModName: objectmodel.dll
ModVer: 7.0.3.535 Offset: 0001625c
My Indesign was working fine until about 3 weeks ago when it started crashing when exporting a pdf. For one day last week that seemed to resolve itself, then just yesterday I cannot open the program at all.
I am going to check conflicts, any advice?

Start by replacing your prefs. See Replace Your Preferences
If that doewsn't work, try a System Restore to a point before the crash (probably won't work), and then a "Repair" from the original installer. If nothing works, it's time to uninstall and reinstall.

InDesign CS5 Installer will not load on Windows 8

I am trying to install InDesign CS5 on my Samsung Windows 8.
It seems to hang the computer, bringing everything to a crawl for about 5-10 minutes.
No installation screen ever shows up.
Even any attempt to show the CD in File Explorer hangs things up.
Other CD's work fine in the drive.
Any clues?

When did you install Windows 8 on this laptop? Was Windows 8 pre-installed when you purchased it? Have you run all the updates by navigating to Windows updates from the control panel? If not, I would recommend you to first install all available updates (specifically the security and .NET packages from Windows updates). Reboot your computer after installing the security updates and then try to launch the installer and check for any issues.

Conficts of Indesign CS5 with Windows 7

Been experiencing some troubles the last 2 days. I work with Indesign CS5 V7.0 on Windows 7. After I closed normally my working document and turned off my computer I reopened it next day I saw that my whole file was messed up. I had hiden text all over and text boxes missplaced. I had to start all over again, the fuuny thing is that I triple checked for any changes in fonds or fond sizes but useless. Anyway after I refixed everything I come back the next day and I see everything messed up again . I noticed that the text comes allmost as it was if I resize the main text box, by resize I mean to strech it (the text is placed on 3/4 of the page). Please if someone can help or had the same experience to mine please feel free to reply.

What Bob says. You have something seriously wrong, either in the installation or this particular document. Is this happeing in all files you make?
The first two things to try are: Replace Your Preferences and, if the trouble is restricted to one file, Remove minor corruption by exporting
If the problem persists you should uninstall ID, run the clean tool (Resolve installation problems with CS5 Cleaner Tool) and reinstall. Run the Windows configuration utility (MSconfig) to turn off unecessary startup programs and services, especially anti-virus or malware scanners and third-party firewalls, iTunes, instant messengers, and browser helpers and toolbars, before you reinstall, then reset to normal startup after.

InDesign CS5.5 install min sys requirement error

Trying to install CS5.5, everything is fine except InDesign will not load due to minimum system requirement error. Per Adobe website. requirements are:
InDesign CS5.5 system requirements
Windows
Intel® Pentium® 4 or AMD Athlon® 64 processor
Microsoft® Windows® XP with Service Pack 2 (Service Pack 3 recommended); Windows Vista® Home Premium, Business, Ultimate, or Enterprise with Service Pack 1; or Windows 7
1 GB of RAM (2 GB recommended)
1.6 GB of available hard-disk space for installation; additional free space required during installation (cannot install on removable flash storage devices)
1024 x 768 display (1280 x 800 recommended) with 16-bit video card
DVD-ROM drive
Adobe Flash® Player 10 software required to export SWF files
Broadband Internet connection required for online services and to validate Subscription Edition (if applicable) on an ongoing basis*
My system specs are:
AMD Turion(tm)X2 Dual Core Mobile RM-70
Windows 7, Service Pack 1
2GB
73 GB free, 112 GB total
1280 X 800 Display
ATI Radeon HD 3200 Graphics Card
DVD-ROM drive
Adobe Flash Player 11
DSL internet connection
I looked at the system requirements for some of the other Creative Suite components such as Photoshop and Dreamweaver; they are not significantly different from InDesgn. Why is InDesign the only one that won't install?

Hi Mylenium,
Here is the summary portion of the install log. If you need something different, please let me know.
Thanks
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 32 error(s), 61 warning(s)
WARNING: DW024: The payload: Adobe Photoshop CS5.1 Core {08EF22BC-43B2-4B4E-BA12-52B18F418F38} requires a UI parent with following specification:
                Family: Photoshop
                ProductName: Adobe Photoshop CS5.1 Core_x64
                This parent relationship is not satisfied, because this payload is not present in this session.
ERROR: DW025: The payload with AdobeCode: {857CC5F0-040E-1016-A173-D55ADD80C260} has required dependency on:
                Family: InDesign
                ProductName: Adobe InDesign CS5.5 Icon Handler x64
                MinVersion: 0.0.0.0
                This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
                Removing this dependency from list. Product may function improperly.
WARNING: DW025: The payload with AdobeCode: {857CC5F0-040E-1016-A173-D55ADD80C260} has recommended dependency on:
                Family: Adobe Web Suite CS5.5
                ProductName: Adobe Media Encoder CS5.5 X64
                MinVersion: 0.0.0.0
                This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
                Removing this payload from the dependency list.
WARNING: DW025: The payload with AdobeCode: {D8CCCF4C-C227-427C-B4BE-736657D2AB7E} has recommended dependency on:
                Family: Adobe Web Suite CS5.5
                ProductName: Adobe Media Encoder CS5.5 X64
                MinVersion: 0.0.0.0
                This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
                Removing this payload from the dependency list.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
                Family: CoreTech
                ProductName: Adobe Player for Embedding x64 3.1
                MinVersion: 0.0.0.0
                This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
                Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
                Family: Shared Technology
                ProductName: Photoshop Camera Raw (64 bit)
                MinVersion: 0.0.0.0
                This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
                Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
                Family: CoreTech
                ProductName: AdobeCMaps x64 CS5
                MinVersion: 0.0.0.0
                This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
                Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
                Family: CoreTech
                ProductName: Adobe Linguistics CS5 x64
                MinVersion: 0.0.0.0
                This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
                Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
                Family: CoreTech
                ProductName: AdobePDFL x64 CS5
                MinVersion: 0.0.0.0
                This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
                Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
                Family: CoreTech
                ProductName: AdobeTypeSupport x64 CS5
                MinVersion: 0.0.0.0
                This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
                Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
                Family: CoreTech
                ProductName: Adobe WinSoft Linguistics Plugin CS5 x64
                MinVersion: 0.0.0.0
                This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
                Removing this dependency from list. Product may function improperly.
WARNING: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has recommended dependency on:
                Family: Adobe Web Suite CS5.5
                ProductName: Adobe Media Encoder CS5.5 X64
                MinVersion: 0.0.0.0
                This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
                Removing this payload from the dependency list.
WARNING: DW066: OS requirements not met for {AC76BA86-1033-F400-7760-000000000005}
WARNING: DW066: OS requirements not met for {6BC81374-1E33-4495-93E2-DD2B10D358EE}
WARNING: DW066: OS requirements not met for {7745F18B-FD8A-4011-BE16-588900C503D0}
WARNING: DW066: OS requirements not met for {F37EA9EC-638F-4E61-BED4-BDB10461D73B}
WARNING: DW066: OS requirements not met for {3450d4c5-a82b-4428-a512-842ee1555a14}
WARNING: DW066: OS requirements not met for {EB186BF2-0A84-40A2-B794-0326D3DF9973}
WARNING: DW066: OS requirements not met for {4603E0C5-6880-4A4F-BCF8-DF1F6AE0E317}
WARNING: DW066: OS requirements not met for {7202D4A7-F7E6-4e7a-B77D-7B1C4E8B5CA6}
WARNING: DW066: OS requirements not met for {0D96CFE6-376D-44B8-808A-16F3BEB73263}
WARNING: DW066: OS requirements not met for {4A8546D0-CEDF-48C1-9BA1-DD5B4ADFC154}
WARNING: DW066: OS requirements not met for {6C7D437A-D2E9-4FE9-A4D9-A6329860835C}
WARNING: DW066: OS requirements not met for {DD18D60C-87B1-47D9-8312-67508B402FB9}
WARNING: DW066: OS requirements not met for {CBDD7465-CE11-4A58-9497-C370B65923F1}
WARNING: DW066: OS requirements not met for {E39A5ABD-516B-46F9-A042-694BBA6A4E08}
WARNING: DW066: OS requirements not met for {D0C50427-0E90-4821-91F3-D9476235901F}
WARNING: DW066: OS requirements not met for {EE85C227-0148-4825-B659-6A1E142571EE}
WARNING: DW066: OS requirements not met for {6D96660C-1444-410E-9A84-681C0AFB8937}
WARNING: DW066: OS requirements not met for {9416FE9E-345E-11E0-BC42-0024E8692489}
WARNING: DW066: OS requirements not met for {49E6D00F-3456-11E0-AE83-842B2B67A8CC}
WARNING: DW066: OS requirements not met for {CBBBB5DB-8EF3-40D7-A9FE-5A69100C1EED}
WARNING: DW066: OS requirements not met for {BD85DFD4-005F-4219-8E27-C922CC4D8A61}
WARNING: DW066: OS requirements not met for {2EE4F060-CEE6-4002-AA8B-91B791541767}
WARNING: DW066: OS requirements not met for {E5F5A323-E3CA-4710-ABBB-2C0C25516F89}
WARNING: DW066: OS requirements not met for {EF45880C-DD84-46C3-A054-0BC5F76A6BBE}
WARNING: DW066: OS requirements not met for {AE9B837F-D135-42FC-BE03-33545B5DCBDC}
WARNING: DW066: OS requirements not met for {11E1188F-E576-47BC-B215-600C02C7EABF}
WARNING: DW066: OS requirements not met for {A80C015C-1939-42A5-AD2F-E76C7F194505}
WARNING: DW066: OS requirements not met for {FECCB1BF-038D-41C2-861B-4560E7667005}
WARNING: DW066: OS requirements not met for {45063C56-A2A2-4FD1-A56A-A964723EEE1E}
WARNING: DW066: OS requirements not met for {54D89F03-8EED-4FF9-BCDF-3B2E11D448A6}
WARNING: DW066: OS requirements not met for {FD58D99B-9927-4226-8E00-959A4F76BD89}
WARNING: DW066: OS requirements not met for {37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3}
WARNING: DW066: OS requirements not met for {0094FC04-A548-4D8F-87C1-140431F76C2E}
WARNING: DW066: OS requirements not met for {42774483-D33C-46F7-8B20-FD0B1A3DAC25}
WARNING: DW066: OS requirements not met for {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}
WARNING: DW066: OS requirements not met for {4058E728-84D8-45CE-8E2D-5F35BD6659A1}
WARNING: DW066: OS requirements not met for {71BC8278-815D-4F8C-8FA5-C6F782C73892}
WARNING: DW066: OS requirements not met for {7EABC54B-02C3-4DA1-9EB4-974CE7414066}
WARNING: DW066: OS requirements not met for {1A1E5FF9-D0FD-42A3-8E18-E5E7E95E1AB4}
WARNING: DW066: OS requirements not met for {CFA46C39-C539-4BE9-9364-495003C714AD}
WARNING: DW066: OS requirements not met for {BAE5212B-6651-4AD8-B26A-1B284D2665C6}
WARNING: DW066: OS requirements not met for {AC003BC0-704F-4F02-A72E-AC8B7044DE24}
WARNING: DW066: OS requirements not met for {0F3647F8-E51D-4FCC-8862-9A8D0C5ACF25}
WARNING: DW066: OS requirements not met for {6F3A624B-1B72-4081-96E8-23261F389C5C}
WARNING: DW066: OS requirements not met for {BD0D6363-E961-410F-8BF4-ECD8795F3923}
WARNING: DW066: OS requirements not met for {152B1DA7-A342-4EAA-BD28-25DD7B74AB3C}
WARNING: DW066: OS requirements not met for {A189C479-C7CD-4E08-8CCF-D999B68C0C71}
WARNING: DW066: OS requirements not met for {3F023875-4A52-4605-9DB6-A88D4A813E8D}
WARNING: DW066: OS requirements not met for {E5DD149F-8370-48F9-A32C-2E3DC776CFFB}
WARNING: DW066: OS requirements not met for {B6D38690-755E-4F40-A35A-23F8BC2B86AC}
WARNING: DW066: OS requirements not met for {033E378E-6AD3-4AD5-BDEB-CBD69B31046C}
WARNING: DW066: OS requirements not met for {D1B83970-7269-48BE-8B0E-5120D9327E52}
WARNING: DW066: OS requirements not met for {635FED5B-2C6D-49BE-87E6-7A6FCD22BC5A}
WARNING: DW066: OS requirements not met for {D1A19B02-817E-4296-A45B-07853FD74D57}
WARNING: DW066: OS requirements not met for {D92BBB52-82FF-42ED-8A3C-4E062F944AB7}
WARNING: DW066: OS requirements not met for {92D58719-BBC1-4CC3-A08B-56C9E884CC2C}
WARNING: DW066: OS requirements not met for {08D2E121-7F6A-43EB-97FD-629B44903403}
----------- Payload: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} Adobe Flash CS5.5 11.5.0.0 -----------
ERROR: DF037: Unable to delete directory "C:\Program Files\Adobe\Adobe Flash CS5.5\AIR2.6\frameworks\projects\air\ApplicationUpdater\src\ApplicationUpdaterDialogs\air \update". Error 145 The directory is not empty.(Seq 1398)
ERROR: DW063: Command ARKDeleteDirectoryCommand failed.(Seq 1398)
ERROR: DF037: Unable to delete directory "C:\Program Files\Adobe\Adobe Flash CS5.5\AIR2.6\frameworks\projects\air\ApplicationUpdater\src\ApplicationUpdaterDialogs\air ". Error 145 The directory is not empty.(Seq 1399)
ERROR: DW063: Command ARKDeleteDirectoryCommand failed.(Seq 1399)
ERROR: DF037: Unable to delete directory "C:\Program Files\Adobe\Adobe Flash CS5.5\AIR2.6\frameworks\projects\air\ApplicationUpdater\src\ApplicationUpdaterDialogs". Error 145 The directory is not empty.(Seq 1401)
ERROR: DW063: Command ARKDeleteDirectoryCommand failed.(Seq 1401)
ERROR: DF037: Unable to delete directory "C:\Program Files\Adobe\Adobe Flash CS5.5\AIR2.6\frameworks\projects\air\ApplicationUpdater\src". Error 145 The directory is not empty.(Seq 1444)
ERROR: DW063: Command ARKDeleteDirectoryCommand failed.(Seq 1444)
ERROR: DF037: Unable to delete directory "C:\Program Files\Adobe\Adobe Flash CS5.5\AIR2.6\frameworks\projects\air\ApplicationUpdater". Error 145 The directory is not empty.(Seq 1446)
ERROR: DW063: Command ARKDeleteDirectoryCommand failed.(Seq 1446)
ERROR: DF037: Unable to delete directory "C:\Program Files\Adobe\Adobe Flash CS5.5\AIR2.6\frameworks\projects\air". Error 145 The directory is not empty.(Seq 1448)
ERROR: DW063: Command ARKDeleteDirectoryCommand failed.(Seq 1448)
ERROR: DF037: Unable to delete directory "C:\Program Files\Adobe\Adobe Flash CS5.5\AIR2.6\frameworks\projects". Error 145 The directory is not empty.(Seq 1449)
ERROR: DW063: Command ARKDeleteDirectoryCommand failed.(Seq 1449)
ERROR: DF037: Unable to delete directory "C:\Program Files\Adobe\Adobe Flash CS5.5\AIR2.6\frameworks". Error 145 The directory is not empty.(Seq 1467)
ERROR: DW063: Command ARKDeleteDirectoryCommand failed.(Seq 1467)
----------- Payload: {08EF22BC-43B2-4B4E-BA12-52B18F418F38} Adobe Photoshop CS5.1 Core 12.1.0.0 -----------
ERROR: DF037: Unable to delete directory "C:\Users\Administrator\AppData\Roaming\Adobe\Adobe Photoshop CS5.1". Error 145 The directory is not empty.(Seq 3498)
ERROR: DW063: Command ARKDeleteDirectoryCommand failed.(Seq 3498)
----------- Payload: {0D96CFE6-376D-44B8-808A-16F3BEB73263} Adobe Media Encoder CS5.5 5.5.0.0 -----------
ERROR: DF037: Unable to delete directory "C:\Users\Administrator\AppData\Roaming\Adobe\Adobe Media Encoder". Error 145 The directory is not empty.(Seq 5)
ERROR: DW063: Command ARKDeleteDirectoryCommand failed.(Seq 5)
----------- Payload: {0094FC04-A548-4D8F-87C1-140431F76C2E} Adobe ExtendScript Toolkit CS5.5 3.6.0.0 -----------
ERROR: DF037: Unable to delete directory "C:\Users\Administrator\AppData\Roaming\Adobe\ExtendScript Toolkit". Error 145 The directory is not empty.(Seq 381)
ERROR: DW063: Command ARKDeleteDirectoryCommand failed.(Seq 381)
----------- Payload: {71BC8278-815D-4F8C-8FA5-C6F782C73892} Adobe CSXS Infrastructure CS5.5 2.5.0.0 -----------
ERROR: DF037: Unable to delete directory "C:\Users\Administrator\AppData\Roaming\Adobe\CS5.5ServiceManager". Error 145 The directory is not empty.(Seq 8)
ERROR: DW063: Command ARKDeleteDirectoryCommand failed.(Seq 8)
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
Exit Code: 0 - No error.
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

How to find InDesign CS5 application folder

Hello, I am trying to install our plug-in to InDesign CS5 plug-ins folder. Does anyone know how to find where InDesign CS5 is installed on Windows platform? I am looking for the App Paths registry entry which has worked for previous versions of InDesign, but it seems to me that CS5 does not update/add this App Paths entry. I tested on Windows XP and Windows 7, none has the entry.
Appreciate suggestions.
Thanks.

We are not using those classid keys. After some investigation, we figured out that the App Paths was removed by the removal of InDesign. What we did was to install CS5, then uninstalled CS4 in the lab. My guess is that since App Paths was first added by CS4, the removal of CS4 took the app path entry out even though CS5 installer did modify it to point to the new CS5 app location, which is what we wanted.
So for now, we left the installer the way it is, looking for App Path. If it turns out that people uninstall older versions quite often after installing the new version, we may have to revisit the subject.
Thanks for your help.

Is it possible to print duplex from InDesign CS5?

There is no "duplex" option in the print dialog box of InDesign. I have duplexers on both my printers. When I tried to save it as a pdf and print that way, half the page sides are oriented upside down. I don't have a choice of "Flip on long side" or "Flip on short side", which I expected to see in either Adobe reader or InDesign.
jp

What Jacob Bugge said.
In InDesign CS5:
Print (brings up window) > Printer (tab at bottom of print window; clicking brings up another window) > Layout (drop-down menu) > Duplex Printing & Margin > click "Duplex Printing" and modify Print Area and Stapling Side
In Adobe Acrobat 9 (full version -- don't know if it's the same in Reader):
Print (brings up window) > Copies & Pages (drop-down menu) > Duplex Printing & Margin > click "Duplex Printing" and modify Print Area and Stapling Side
I have a Canon printer. Don't know if all the submenus are exactly the same, but I'd imagine they're similar.

InDesign CS5.5 crashes while applying Template to a page

Hi,
We installed Adobe InDesign CS5.5. on 10 Windows XP SP3 32-bit workstations with 2 GB RAM. On every computer, when a user tries to apply a template to a page in a .indd document, InDesign immediately shuts down without displaying any error messages. Using the Sysinternals Tools and Dr.Watson, I think that the faulty plugin might be this one: C:\Program Files\Adobe\Adobe InDesign CS5.5\Plug-Ins\Layout\PAGES PANEL.APLN.
Here's a part of the drwtsn32.log file (the full log can be made available upon request):
Une exception d'application s'est produite :
        App : C:\Program Files\Adobe\Adobe InDesign CS5.5\InDesign.exe (pid=2844)
        Lorsque : 2012-08-13 @ 14:32:37.017
        Numéro d'exception : c0000005 (violation d'accès)
*----> Liste des tâches <----*
   0 System Process
   4 Error 0xD0000022
452 Error 0xD0000022
508 Error 0xD0000022
532 Error 0xD0000022
576 Error 0xD0000022
588 Error 0xD0000022
764 Error 0xD0000022
*----> Suivi arrière de la pile <----*
WARNING: Stack unwind information not available. Following frames may be wrong.
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\Adobe\Adobe InDesign CS5.5\Required\LAYOUT.RPLN -
ChildEBP RetAddr Args to Child
06606b88 0625bf00 00020002 0408010b 0a8b1984 CJKGRID+0x20b55
0aa2915c 0aa1f130 0aa21a50 0aa1cb90 0aa1ba60 0x625bf00
0aa1d060 8108244c 000132f9 8b157500 c985044e LAYOUT+0xf130
8bf18b56 00000000 00000000 00000000 00000000 0x8108244c
Has anybody ever experienced this issue ? Are there known workarounds ?
Let me know if you need additionnal information.
Thank you in advance !
LR

Hi,
I am not sure if this is a "Master Page since we use a French version (the functionnality is named "Gabarit" in French), so here is a printscreen which shows what our users try to do:
Immediately after the drop is completed, InDesign shuts down without further notice as described before.
I fully patched one machine to 7.5.3, rebooted it and it still does not work.
I know 2 GB is a little bit short, but since this is currently a corporate standard in my customer's organization, I will need to be sure that this is the direct and only cause before any upgrade request can be made.
Thank you for your help.

InDesign CS5 PDF - Failure to Export Vector Elements

Recently, we have had two separate incidents where the creation of an InDesign CS5 PDF failed to export certain vector art elements. The elements are not shared between jobs and the files were physically created in different locations (entirely different servers) within our organization. The elements are pdf and eps and appropriately linked. On the PDF, we're not even getting a low-res version of the artwork. When looking at the PDF in NEO, the containing box of the graphic is not present. One the most frustrating aspects of this is we haven't been able to repeat error in order to fix the error. The next time (or 50 times) the document is exported, the vector art is fine.
Has anyone else had a similar issue?

@rickphot
I've had this same problem just today. I have a 64 page INDD that when exported to PDF (print) from CS5 (with no elements on my page set to "non printing elements"), only some of my vector shapes get exported. They are all merely 0.25pt Black Lines used to direct a reader from a comment to a matching illustration, and some pages exported them just fine, and some other pages will not work. I've tried moving them to a new layer, cutting and pasting in place, copying and pasting in place, changing the transparency modes, etc...nothing works...EXCEPT to just redraw the lines.
@Bob Levine
Do you work for Adobe? Can you offer any advice to this problem yet?
Thanks all. Glad I'm not the ONLY one going crazy with a bizzare problem like this one.

Installing InDesign CS5.5 Problems

I am trying to install InDesign cs5.5 on my Windows 7 desktop... the instruction say to navigate to the Adobe Indesign CS5.5 folder on the DVD and double-click
Set-Up.exe... the problem is there is NO Set-Up.exe on the disc that I can find, only Install.app for the Mac . Any idea where what I can do to get it on Windows? Thanks

Hi Lindansz,
Please try to download CS5.5 from the direct link: http://prodesigntools.com/adobe-cs5-5-direct-download-links.html .
Kindly follow the very important instructions before download.
Regards,
Romit Sinha

Unable to debug indesign cs5 plugin in windows

Hi, again. Originaly posted here: http://forums.adobe.com/thread/766469?tstart=0
We are having some problems with an indesign sc5 plugin, it works perfectly in macosx but in windows it causes indesign to crash. Anyway after some trouble shooting we tried running it in debug indesign. Problem is that the debug version of indesign wont even start, it fezzes in the splash screen on "Registering xxx plug-ins". It hangs before we can write anything in log files and thatching a debugger gives nothing. Closer inspections
revealed that all the indesign treads is in "waiting" state. Waiting for what? Don't know. Killing one of the threads allows indesign to start but it will not have loaded the plugin and we are back on square one unable to debug.
Anyway I installed the osx version of debug indesign and starting it gives an assert like:
No translation of key 'com.adobe.rc.operationalmessages' to British string.
BreakStrToDebugger
ASSERT_FUNC
Examining the stack of the indesign main thread in windows gives pretty much the same thing:
0, ntkrnlpa.exe!KiDeliverApc+0xb3
1, ntkrnlpa.exe!ZwYieldExecution+0x19ae
2, ntkrnlpa.exe!NtWaitForSingleObject+0x9a
3, ntkrnlpa.exe!KeReleaseInStackQueuedSpinLockFromDpcLevel+0xb14
4, ntdll.dll!KiFastSystemCallRet
5, kernel32.dll!WaitForSingleObject+0x12
6, PMRuntime.dll!ClientShowAssert+0x8d
7, PMRuntime.dll!BreakStrToDebugger+0x15
8, PMRuntime.dll!ASSERT_FUNC+0x117
9, NETAPI32.dll+0xbe86972
(as reported by the ProcessHacker process viewer)
So the win version is trying to show an assert window but fails, locking indesign in the splash screen? Stoping indesign before any plugin execution?
As we cant get any debug information out we don really know what the problem is, making it rather hard to debug. We have triple checked the build and linking options. Studied the plugin exports. Inserted an ridiculous amount of trace statements in the code, doesn't work in the debug version but anyway.
Have anyone had a problem like this or know what might cause it?
What happens in the indesign startup process, what does the “Registering plug-ins” actually do? It's not executing any plugin functions and the the initialization of the plugins doesn't happen until later.

You are correct in that none pf the plug-in code is executed during the "Registering ### plug-ins" phase. What is done here is simply loading the plugins by reading from their resource definitions. For example, if you try to load a CS4 plug-in in InDesign CS5 or if you try to load a release plug-in in debug version you will get errors and popups here and your plugin will not load and be available (these are just example errors and may not be relevant to your case). As far as I know InDesign should not crash just because there is a problem with your plugin, but there could be bugs.
I would recommend:
1. Remove your plugins and verify that InDesign debug starts properly without any 3rd party extensions.
2. Compile one of the SDK sample plugins (debug target) and make sure that InDesign still starts properly.
3. Create a new project using DollyXs, compile it and make sure it loads in InDesign.
4. Remove the template files and add your own source files except the basic .fr file and make sure it still loads in InDesign.
5. Keep changing things one at a time in your .fr file and verify it still loads until it looks exactly like your original .fr file.
Good luck.
Note: "No translation of key 'XXX' to British string." errors is in general quite harmless. It's only a problem with the string translation and should only affect string output in menus/dialogs etc. They should of course be fixed, but can generally be ignored for a while unless an infinite ASSERT loop prevents you from debugging.

Indesign cs5 key fails on windows 7

Similar Messages

Maybe you are looking for