InDesign CS5 Mac & Suitcase Fusion 3.0 - Crashing when exporting PDFs
Hi there, experts in InDesign
I work as a professional graphic designer on a mac with inDesign. I make my living with exporting highres PDF files and sending them to the printers.
When I activate Extensis Suitcase fusion plug-ins, inDesign constantly crashes when I try to save PDFs. No matter how many pages, no matter how many fonts activated or used in the document.
Extensis support ist not really helpfull. After weeks of insisting, I have somebody who says, he's trying to take care. No solutions found yet.
The only thing is, to deactivate the plugins and switch fonts on or off manualy.
Anyone made the same frustrating experiences?
Anyone who knows, what causes the troubles?
Any hint is appreciated very much
Thank you
Adrian
Mac OS X 10.6.4.
2 x 3 GHz Quad-Cor Intel Xeon
16 GB RAM
InDesign CS5, 7.0.3
Suitcae fusion 3. 14.0.4
Thanks for providing the 2GB Zips for our support team to look into. The Technical Support group continues to look into exactly what's going on here and should be in contact soon.
Regards,
Jim Kidwell
Extensis
Similar Messages
-
Anyone having issues with InDesign (CS5) and Suitcase Fusion 3 (Mac)?
I've run into a problem that I think might be caused by Suitcase Fusion 3 [Version 14.2.0 (319)], but I'm wondering if anyone here is having any issues with InDesign and Suitcase Fusion like I am?
Just about every time I launch an InDesign document or an Illustrator document (don't seem to have the issue in Photoshop, strangely enough) it pretty much crashes to the point where it's a force quit. Before anyone asks the question, this is what I've done - I've reformatted my hard disk (even writing 0s!), done a clean install of Lion (10.7.3), clean install of Creative Suite 5 (and updates), clean install of Suitcase (and updates)...you get the idea. I'm still ending up with crashing just about every time I open a document in these two apps.
As an experiment I downloaded a (fully functioning) trial version of FontAgent Pro (which I didn't like, btw) and didn't encounter any crashing at all in either application.
I've opened a ticket with Adobe to see if they have any details as to whether this is a known conflict or whatever (though I don't hold much hope for getting help from them since it's looking more like a Suitcase issue than a Creative Suite one).
Does anybody have any suggestions as to what I can do to try and resolve this?
I'm in the middle of producing two magazines and I really really don't need this! LolFrom the lovely people at Extensis tech support -
Thanks for the info. As you said, if this is happening when you have only manually activated fonts, then the auto-activation isn't coming into play which does lead me to think it is related to the plug-in generally and maybe the sleep issue, which you say you definitely have. So I've added you to the sleep issue tracking.
If you find yourself coming back from putting the computer to sleep and the apps with Suitcase plugins have hung, do this:
1) Go to your spotlight and type in "activity"
2) Launch "Activity Monitor"
3) Highlight the name of the adobe/quark application that is hanging by clicking it.
4) Click the "Sample Process" button at the top of the screen.
5) Click the "Save" button.
6) Click the "Save" button again and save the file to your desktop.
7) This will generate a file such as " Sample of Adobe Illustrator CS5.txt"
8) Repeat this process with any other application that is hanging.
9) Highlight the "FMCore" process by clicking it.
10) Click the "Sample Process" button at the top of the screen.
11) Click the "Save" button.
12) Click the "Save" button again and save the file to your desktop.
13) This will generate a file named " Sample of FMCore.txt"
14) Place these files along with the ".Plugins.txt" files created earlier into a new folder called "Plugins"
15) Right click (control+click) to compress into a .zip file.
Please attach this zip in reply to this mail.
When we are sure of a fix, we'll get back to you. In the meantime here are some workarounds:
Option 1:
1) Back up your font sets by dragging them to the desktop
2) Remove SF3 v14.2 by following the instructions here:
http://www.extensis.com/en/support/kb_article.jsp?articleNumber=4020
3) Download and re-install Suitcase Fusion 3 (version 14.0.6) from:
http://dl.extensis.com/downloads/ST/EN/M/SuitcaseFusion3-M-1406-EN.zip
4) Are there fonts and font sets in your old font vault you would like to recover?
If NO :
a) Open SF3
b) Simply drag and drop your original fonts into the SF3 "Font Library". This will copy the fonts into a new font vault.
If YES : Restore your old fontvault from the backup the removal tool created
a) If you choose "Y" to KEEP your font vault earlier when you ran the removal script, on your desktop you will find a folder called "Extensis-Backup-today's date" that contains a backup of your previous suitcase fusion 3 fontvault.
b) Move your old font vault from the "Extensis-Backup-today's date" folder on your desktop into this folder:
/Users/[your username]/Library/Extensis/Suitcase Fusion/Suitcase Fusion.fontvault
c) Launch SF3 from your dock. you should now see all your old fonts and font sets.
Option 2:
Remove our auto-activation plugins and activate your fonts manually in SF3 and/or add your adobe/quark apps to the SF3 > Preferences > General > Global Auto-Activation Options list. here's how:
1) In SF3: choose Suitcase Fusion 3 > Manage Plugins
2) Uncheck the boxes for adobe/quark apps; this will remove our auto-activation plugins
3) Choose SF3 > Preferences > General
4) Under "Global Auto-Activation Options", press the "+" button to add your adobe/quark apps
Please note that "global auto-activation" is less accurate than our plugin-based auto-activation. Double check your font usage in your design app to confirm the correct font was loaded after opening a document. -
Mac Indesign CS5 and Suitcase Fusion 3 "Universal Type Client could not open?
Has anyone got any idea what I can do?
I have CS5 and on launch of Indesign, I get the message dialogue box:
Universal Type Client could not open the Font Vault at the location "". To access your fonts, please launch the Suitcase Fusion Core System Preferences Pane to create a new Font Vault or to select an existing one.
I have tried the following:
made a new Font Vault adn selected it.
logged-out
restarted the mac
reinstalled Extensis Fusion 3
Any ideas?The best way to get support is to contact our reps directly. They can then walk through the issue with you and give you steps to fix.
http://www.extensis.com/support
Jim Kidwell
Extensis -
InDesign CS5 Crashes when exporting PDF. 10.7.4
We are rolling out a fresh install of Lion and a fresh install of CS5 to all our users. So far it has been uneventful. However a user who got his new computer/image last week cannot export any InDesign doc to PDF without it crashing. I've removed prefs. I uninstalled and reinstalled CS5 (using cleaner tool as well) and the problem still exists. We don't have a single other user who's had this issue.
Any thoughts?
27" iMac i5
10.7.4
CS5 completely up-to-date
ThanksProcess:
Adobe InDesign CS5 [998]
Path:
/Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
Identifier:
com.adobe.InDesign
Version:
7.0.4.553 (7040)
Code Type:
X86 (Native)
Parent Process: launchd [133]
Date/Time:
2012-08-20 13:46:43.264 -0700
OS Version:
Mac OS X 10.7.4 (11E2617)
Report Version: 9
Interval Since Last Report:
7258 sec
Crashes Since Last Report:
1
Per-App Interval Since Last Report: 2887 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID:
E3740C5D-C280-442C-B33D-899746936140
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO
0000000000000000-0000000000001000 [
4K] ---/--- SM=NUL /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
__TEXT
0000000000001000-0000000000005000 [ 16K] r-x/rwx SM=COW /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
Application Specific Information:
objc[998]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 ???
0xac17c630 _XHNDL_trapback_instruction + 0
1 ???
0xffffffff 0 + 4294967295
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x936d790a kevent + 10
1 libdispatch.dylib
0x915a8e10 _dispatch_mgr_invoke + 969
2 libdispatch.dylib
0x915a785f _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib
0x936d683e __psynch_cvwait + 10
1 libsystem_c.dylib
0x9c310e78 _pthread_cond_wait + 914
2 libsystem_c.dylib
0x9c310f7b pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore
0x90fd23a7 TSWaitOnConditionTimedRelative + 178
4 com.apple.CoreServices.CarbonCore
0x9103467f MPWaitOnQueue + 200
5 PMRuntime.dylib
0x00014130 MemUtils::GetAvailMem() + 288
6 com.apple.CoreServices.CarbonCore
0x910355e0 PrivateMPEntryPoint + 68
7 libsystem_c.dylib
0x9c30ced9 _pthread_start + 335
8 libsystem_c.dylib
0x9c3106de thread_start + 34
Thread 3:
0 libsystem_kernel.dylib
0x936d4c22 mach_msg_trap + 10
1 libsystem_kernel.dylib
0x936d41f6 mach_msg + 70
2 com.apple.CoreServices.CarbonCore
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3 libsystem_c.dylib
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4 libsystem_c.dylib
0x9c3106de thread_start + 34
Thread 4:
0 libsystem_kernel.dylib
0x936d683e __psynch_cvwait + 10
1 libsystem_c.dylib
0x9c310e21 _pthread_cond_wait + 827
2 libsystem_c.dylib
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3 com.apple.CoreServices.CarbonCore
0x91060e62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore
0x90fd237d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore
0x9103467f MPWaitOnQueue + 200
6 AdobeACE
0x0005a6f1 0x20000 + 239345
7 AdobeACE
0x0005a0ed 0x20000 + 237805
8 com.apple.CoreServices.CarbonCore
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9 libsystem_c.dylib
0x9c30ced9 _pthread_start + 335
10 libsystem_c.dylib
0x9c3106de thread_start + 34
Thread 5:
0 libsystem_kernel.dylib
0x936d683e __psynch_cvwait + 10
1 libsystem_c.dylib
0x9c310e21 _pthread_cond_wait + 827
2 libsystem_c.dylib
0x9c2c142c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x91060e62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore
0x90fd237d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore
0x9103467f MPWaitOnQueue + 200
6 AdobeACE
0x0005a6f1 0x20000 + 239345
7 AdobeACE
0x0005a0ed 0x20000 + 237805
8 com.apple.CoreServices.CarbonCore
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9 libsystem_c.dylib
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10 libsystem_c.dylib
0x9c3106de thread_start + 34
Thread 6:
0 libsystem_kernel.dylib
0x936d683e __psynch_cvwait + 10
1 libsystem_c.dylib
0x9c310e21 _pthread_cond_wait + 827
2 libsystem_c.dylib
0x9c2c142c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x91060e62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore
0x90fd237d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore
0x9103467f MPWaitOnQueue + 200
6 AdobeACE
0x0005a6f1 0x20000 + 239345
7 AdobeACE
0x0005a0ed 0x20000 + 237805
8 com.apple.CoreServices.CarbonCore
0x910355e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib
0x9c30ced9 _pthread_start + 335
10 libsystem_c.dylib
0x9c3106de thread_start + 34
Thread 7:
0 libsystem_kernel.dylib
0x936d683e __psynch_cvwait + 10
1 libsystem_c.dylib
0x9c310e21 _pthread_cond_wait + 827
2 libsystem_c.dylib
0x9c2c142c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x91060e62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore
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5 com.apple.CoreServices.CarbonCore
0x9103467f MPWaitOnQueue + 200
6 AdobeACE
0x0005a6f1 0x20000 + 239345
7 AdobeACE
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8 com.apple.CoreServices.CarbonCore
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9 libsystem_c.dylib
0x9c30ced9 _pthread_start + 335
10 libsystem_c.dylib
0x9c3106de thread_start + 34
Thread 8:
0 libsystem_kernel.dylib
0x936d683e __psynch_cvwait + 10
1 libsystem_c.dylib
0x9c310e21 _pthread_cond_wait + 827
2 libsystem_c.dylib
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3 com.apple.CoreServices.CarbonCore
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4 com.apple.CoreServices.CarbonCore
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5 com.apple.CoreServices.CarbonCore
0x9103467f MPWaitOnQueue + 200
6 AdobeACE
0x0005a6f1 0x20000 + 239345
7 AdobeACE
0x0005a0ed 0x20000 + 237805
8 com.apple.CoreServices.CarbonCore
0x910355e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib
0x9c30ced9 _pthread_start + 335
10 libsystem_c.dylib
0x9c3106de thread_start + 34
Thread 9:
0 libsystem_kernel.dylib
0x936d683e __psynch_cvwait + 10
1 libsystem_c.dylib
0x9c310e21 _pthread_cond_wait + 827
2 libsystem_c.dylib
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3 com.apple.CoreServices.CarbonCore
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4 com.apple.CoreServices.CarbonCore
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5 com.apple.CoreServices.CarbonCore
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6 AdobeACE
0x0005a6f1 0x20000 + 239345
7 AdobeACE
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8 com.apple.CoreServices.CarbonCore
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9 libsystem_c.dylib
0x9c30ced9 _pthread_start + 335
10 libsystem_c.dylib
0x9c3106de thread_start + 34
Thread 10:
0 libsystem_kernel.dylib
0x936d683e __psynch_cvwait + 10
1 libsystem_c.dylib
0x9c310e21 _pthread_cond_wait + 827
2 libsystem_c.dylib
0x9c2c142c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
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4 com.apple.CoreServices.CarbonCore
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5 com.apple.CoreServices.CarbonCore
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6 AdobeACE
0x0005a6f1 0x20000 + 239345
7 AdobeACE
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8 com.apple.CoreServices.CarbonCore
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9 libsystem_c.dylib
0x9c30ced9 _pthread_start + 335
10 libsystem_c.dylib
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Thread 11:
0 libsystem_kernel.dylib
0x936d683e __psynch_cvwait + 10
1 libsystem_c.dylib
0x9c310e78 _pthread_cond_wait + 914
2 libsystem_c.dylib
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3 com.adobe.amt.services
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4 com.adobe.amt.services
0x0a541db0 C_EULA_SetState + 2164
5 com.adobe.amt.services
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6 libsystem_c.dylib
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7 libsystem_c.dylib
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Thread 12:
0 libsystem_kernel.dylib
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1 libsystem_c.dylib
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2 libsystem_c.dylib
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3 TINthread.dylib
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4 TINthread.dylib
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5 libsystem_c.dylib
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6 libsystem_c.dylib
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Thread 13:
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1 libsystem_c.dylib
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2 libsystem_c.dylib
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3 com.adobe.InDesign.AppFramework
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4 com.adobe.InDesign.AppFramework
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5 com.adobe.InDesign.AppFramework
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6 com.adobe.InDesign.AppFramework
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7 boost_threads
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8 libsystem_c.dylib
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9 libsystem_c.dylib
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Thread 14:
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1 libsystem_c.dylib
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2 libsystem_c.dylib
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3 com.adobe.InDesign.AppFramework
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7 boost_threads
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Thread 15:
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1 libsystem_c.dylib
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2 com.adobe.InDesign.Support for JavaScript
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3 com.adobe.InDesign.Support for JavaScript
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4 com.adobe.InDesign.Support for JavaScript
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Thread 16:
0 libsystem_kernel.dylib
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1 libsystem_c.dylib
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2 ServiceManager-Launcher.dylib
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3 ServiceManager-Launcher.dylib
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8 ServiceManager-Launcher.dylib
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9 ServiceManager-Launcher.dylib
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10 ServiceManager-Launcher.dylib
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11 ServiceManager-Launcher.dylib
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12 ServiceManager-Launcher.dylib
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13 ServiceManager-Launcher.dylib
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14 ServiceManager-Launcher.dylib
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15 ServiceManager-Launcher.dylib
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16 ServiceManager-Launcher.dylib
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17 ServiceManager-Launcher.dylib
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18 ServiceManager-Launcher.dylib
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19 libsystem_c.dylib
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20 libsystem_c.dylib
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Thread 17:
0 libsystem_kernel.dylib
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1 libsystem_c.dylib
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2 libsystem_c.dylib
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3 com.adobe.adobeswfl
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5 com.adobe.adobeswfl
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6 com.adobe.adobeswfl
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7 com.adobe.adobeswfl
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8 libsystem_c.dylib
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9 libsystem_c.dylib
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Thread 18:
0 libsystem_kernel.dylib
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1 libsystem_c.dylib
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2 libsystem_c.dylib
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3 com.adobe.adobeswfl
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4 com.adobe.adobeswfl
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5 com.adobe.adobeswfl
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6 com.adobe.adobeswfl
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7 com.adobe.adobeswfl
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8 libsystem_c.dylib
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9 libsystem_c.dylib
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Thread 19:
0 libsystem_kernel.dylib
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1 libsystem_c.dylib
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2 libsystem_c.dylib
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3 com.adobe.adobeswfl
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6 com.adobe.adobeswfl
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Thread 20:
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1 libsystem_c.dylib
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2 libsystem_c.dylib
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3 com.adobe.adobeswfl
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4 com.adobe.adobeswfl
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5 com.adobe.adobeswfl
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6 com.adobe.adobeswfl
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7 com.adobe.adobeswfl
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8 libsystem_c.dylib
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9 libsystem_c.dylib
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Thread 21:
0 libsystem_kernel.dylib
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1 libsystem_c.dylib
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2 libsystem_c.dylib
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3 com.adobe.adobeswfl
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4 com.adobe.adobeswfl
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5 com.adobe.adobeswfl
0x22dab29c APXGetHostAPI + 2599292
6 com.adobe.adobeswfl
0x22dab307 APXGetHostAPI + 2599399
7 com.adobe.adobeswfl
0x22dab426 APXGetHostAPI + 2599686
8 libsystem_c.dylib
0x9c30ced9 _pthread_start + 335
9 libsystem_c.dylib
0x9c3106de thread_start + 34
Thread 22:
0 libsystem_kernel.dylib
0x936d683e __psynch_cvwait + 10
1 libsystem_c.dylib
0x9c310e78 _pthread_cond_wait + 914
2 libsystem_c.dylib
0x9c310f7b pthread_cond_timedwait_relative_np + 47
3 com.adobe.adobeswfl
0x22dab177 APXGetHostAPI + 2598999
4 com.adobe.adobeswfl
0x22f224b8 APXGetHostAPI + 4135832
5 com.adobe.adobeswfl
0x22dab29c APXGetHostAPI + 2599292
6 com.adobe.adobeswfl
0x22dab307 APXGetHostAPI + 2599399
7 com.adobe.adobeswfl
0x22dab426 APXGetHostAPI + 2599686
8 libsystem_c.dylib
0x9c30ced9 _pthread_start + 335
9 libsystem_c.dylib
0x9c3106de thread_start + 34
Thread 23:
0 libsystem_kernel.dylib
0x936d4c76 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore
0x91034a96 MPWaitOnSemaphore + 104
2 MultiProcessor Support
0x2d43a0f0 0x2d400000 + 237808
3 com.apple.CoreServices.CarbonCore
0x910355e0 PrivateMPEntryPoint + 68
4 libsystem_c.dylib
0x9c30ced9 _pthread_start + 335
5 libsystem_c.dylib
0x9c3106de thread_start + 34
Thread 24:
0 libsystem_kernel.dylib
0x936d4c76 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore
0x91034a96 MPWaitOnSemaphore + 104
2 MultiProcessor Support
0x2d43a0f0 0x2d400000 + 237808
3 com.apple.CoreServices.CarbonCore
0x910355e0 PrivateMPEntryPoint + 68
4 libsystem_c.dylib
0x9c30ced9 _pthread_start + 335
5 libsystem_c.dylib
0x9c3106de thread_start + 34
Thread 25:
0 libsystem_kernel.dylib
0x936d4c76 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore
0x91034a96 MPWaitOnSemaphore + 104
2 MultiProcessor Support
0x2d43a0f0 0x2d400000 + 237808
3 com.apple.CoreServices.CarbonCore
0x910355e0 PrivateMPEntryPoint + 68
4 libsystem_c.dylib
0x9c30ced9 _pthread_start + 335
5 libsystem_c.dylib
0x9c3106de thread_start + 34
Thread 26:
0 libsystem_kernel.dylib
0x936d4c76 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore
0x91034a96 MPWaitOnSemaphore + 104
2 MultiProcessor Support
0x2d43a0f0 0x2d400000 + 237808
3 com.apple.CoreServices.CarbonCore
0x910355e0 PrivateMPEntryPoint + 68
4 libsystem_c.dylib
0x9c30ced9 _pthread_start + 335
5 libsystem_c.dylib
0x9c3106de thread_start + 34
Thread 27:
0 libsystem_kernel.dylib
0x936d4c76 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore
0x91034a96 MPWaitOnSemaphore + 104
2 MultiProcessor Support
0x2d43a0f0 0x2d400000 + 237808
3 com.apple.CoreServices.CarbonCore
0x910355e0 PrivateMPEntryPoint + 68
4 libsystem_c.dylib
0x9c30ced9 _pthread_start + 335
5 libsystem_c.dylib
0x9c3106de thread_start + 34
Thread 28:
0 libsystem_kernel.dylib
0x936d4c76 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore
0x91034a96 MPWaitOnSemaphore + 104
2 MultiProcessor Support
0x2d43a0f0 0x2d400000 + 237808
3 com.apple.CoreServices.CarbonCore
0x910355e0 PrivateMPEntryPoint + 68
4 libsystem_c.dylib
0x9c30ced9 _pthread_start + 335
5 libsystem_c.dylib
0x9c3106de thread_start + 34
Thread 29:
0 libsystem_kernel.dylib
0x936d4c76 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore
0x91034a96 MPWaitOnSemaphore + 104
2 MultiProcessor Support
0x2d43a0f0 0x2d400000 + 237808
3 com.apple.CoreServices.CarbonCore
0x910355e0 PrivateMPEntryPoint + 68
4 libsystem_c.dylib
0x9c30ced9 _pthread_start + 335
5 libsystem_c.dylib
0x9c3106de thread_start + 34
Thread 30:
0 libsystem_kernel.dylib
0x936d683e __psynch_cvwait + 10
1 libsystem_c.dylib
0x9c310e21 _pthread_cond_wait + 827
2 libsystem_c.dylib
0x9c2c142c pthread_cond_wait$UNIX2003 + 71
3 com.adobe.InDesign.AppFramework
0x0bd83fba GetPlugIn + 1045130
4 com.adobe.InDesign.AppFramework
0x0bd7ff03 GetPlugIn + 1028563
5 com.adobe.InDesign.AppFramework
0x0bd8010c GetPlugIn + 1029084
6 com.adobe.InDesign.AppFramework
0x0bd83a86 GetPlugIn + 1043798
7 boost_threads
0x01704fcd thread_proxy + 141
8 libsystem_c.dylib
0x9c30ced9 _pthread_start + 335
9 libsystem_c.dylib
0x9c3106de thread_start + 34
Thread 31:
0 libsystem_kernel.dylib
0x936d683e __psynch_cvwait + 10
1 libsystem_c.dylib
0x9c310e21 _pthread_cond_wait + 827
2 libsystem_c.dylib
0x9c2c142c pthread_cond_wait$UNIX2003 + 71
3 com.adobe.InDesign.AppFramework
0x0bd83fba GetPlugIn + 1045130
4 com.adobe.InDesign.AppFramework
0x0bd7ff03 GetPlugIn + 1028563
5 com.adobe.InDesign.AppFramework
0x0bd8010c GetPlugIn + 1029084
6 com.adobe.InDesign.AppFramework
0x0bd83a86 GetPlugIn + 1043798
7 boost_threads
0x01704fcd thread_proxy + 141
8 libsystem_c.dylib
0x9c30ced9 _pthread_start + 335
9 libsystem_c.dylib
0x9c3106de thread_start + 34
Thread 32:
0 libsystem_kernel.dylib
0x936d683e __psynch_cvwait + 10
1 libsystem_c.dylib
0x9c310e21 _pthread_cond_wait + 827
2 libsystem_c.dylib
0x9c2c142c pthread_cond_wait$UNIX2003 + 71
3 com.adobe.InDesign.AppFramework
0x0bd83fba GetPlugIn + 1045130
4 com.adobe.InDesign.AppFramework
0x0bd7ff03 GetPlugIn + 1028563
5 com.adobe.InDesign.AppFramework
0x0bd8010c GetPlugIn + 1029084
6 com.adobe.InDesign.AppFramework
0x0bd83a86 GetPlugIn + 1043798
7 boost_threads
0x01704fcd thread_proxy + 141
8 libsystem_c.dylib
0x9c30ced9 _pthread_start + 335
9 libsystem_c.dylib
0x9c3106de thread_start + 34
Thread 33:
0 libsystem_kernel.dylib
0x936d683e __psynch_cvwait + 10
1 libsystem_c.dylib
0x9c310e21 _pthread_cond_wait + 827
2 libsystem_c.dylib
0x9c2c142c pthread_cond_wait$UNIX2003 + 71
3 com.adobe.InDesign.AppFramework
0x0bd83fba GetPlugIn + 1045130
4 com.adobe.InDesign.AppFramework
0x0bd7ff03 GetPlugIn + 1028563
5 com.adobe.InDesign.AppFramework
0x0bd8010c GetPlugIn + 1029084
6 com.adobe.InDesign.AppFramework
0x0bd83a86 GetPlugIn + 1043798
7 boost_threads
0x01704fcd thread_proxy + 141
8 libsystem_c.dylib
0x9c30ced9 _pthread_start + 335
9 libsystem_c.dylib
0x9c3106de thread_start + 34
Thread 34:
0 libsystem_kernel.dylib
0x936d683e __psynch_cvwait + 10
1 libsystem_c.dylib
0x9c310e78 _pthread_cond_wait + 914
2 libsystem_c.dylib
0x9c2b882a pthread_cond_wait + 48
3 TINthread.dylib
0x136fd7a5 ThreadUtils::ThreadPool::Dispatcher() + 277
4 TINthread.dylib
0x136fd83f ThreadUtils::ThreadPool::ThreadProc(void*) + 17
5 libsystem_c.dylib
0x9c30ced9 _pthread_start + 335
6 libsystem_c.dylib
0x9c3106de thread_start + 34
Thread 35:
0 libsystem_kernel.dylib
0x936d683e __psynch_cvwait + 10
1 libsystem_c.dylib
0x9c310e21 _pthread_cond_wait + 827
2 libsystem_c.dylib
0x9c2c142c pthread_cond_wait$UNIX2003 + 71
3 com.adobe.InDesign.AppFramework
0x0bd83fba GetPlugIn + 1045130
4 com.adobe.InDesign.AppFramework
0x0bd7ff03 GetPlugIn + 1028563
5 com.adobe.InDesign.AppFramework
0x0bd8010c GetPlugIn + 1029084
6 com.adobe.InDesign.AppFramework
0x0bd83a86 GetPlugIn + 1043798
7 boost_threads
0x01704fcd thread_proxy + 141
8 libsystem_c.dylib
0x9c30ced9 _pthread_start + 335
9 libsystem_c.dylib
0x9c3106de thread_start + 34
Thread 36:: com.apple.CFSocket.private
0 libsystem_kernel.dylib
0x936d6b42 __select + 10
1 com.apple.CoreFoundation
0x93b37e15 __CFSocketManager + 1557
2 libsystem_c.dylib
0x9c30ced9 _pthread_start + 335
3 libsystem_c.dylib
0x9c3106de thread_start + 34
Thread 37:: CoreAnimation render server
0 libsystem_kernel.dylib
0x936d4c22 mach_msg_trap + 10
1 libsystem_kernel.dylib
0x936d41f6 mach_msg + 70
2 com.apple.QuartzCore
0x93516959 CA::Render::Server::server_thread(void*) + 233
3 com.apple.QuartzCore
0x93516866 thread_fun + 29
4 libsystem_c.dylib
0x9c30ced9 _pthread_start + 335
5 libsystem_c.dylib
0x9c3106de thread_start + 34
Thread 38:
0 libsystem_kernel.dylib
0x936d702e __workq_kernreturn + 10
1 libsystem_c.dylib
0x9c30eccf _pthread_wqthread + 773
2 libsystem_c.dylib
0x9c3106fe start_wqthread + 30
Thread 39:
0 libsystem_kernel.dylib
0x936d702e __workq_kernreturn + 10
1 libsystem_c.dylib
0x9c30eccf _pthread_wqthread + 773
2 libsystem_c.dylib
0x9c3106fe start_wqthread + 30
Thread 40:
0 libsystem_kernel.dylib
0x936d683e __psynch_cvwait + 10
1 libsystem_c.dylib
0x9c310e21 _pthread_cond_wait + 827
2 libsystem_c.dylib
0x9c2c142c pthread_cond_wait$UNIX2003 + 71
3 com.adobe.InDesign.AppFramework
0x0bd83fba GetPlugIn + 1045130
4 com.adobe.InDesign.AppFramework
0x0bd7ff03 GetPlugIn + 1028563
5 com.adobe.InDesign.AppFramework
0x0bd8010c GetPlugIn + 1029084
6 com.adobe.InDesign.AppFramework
0x0bd83a86 GetPlugIn + 1043798
7 boost_threads
0x01704fcd thread_proxy + 141
8 libsystem_c.dylib
0x9c30ced9 _pthread_start + 335
9 libsystem_c.dylib
0x9c3106de thread_start + 34
Thread 41:
0 libsystem_kernel.dylib
0x936d702e __workq_kernreturn + 10
1 libsystem_c.dylib
0x9c30eccf _pthread_wqthread + 773
2 libsystem_c.dylib
0x9c3106fe start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x00000005 ecx: 0x00000000 edx: 0x39200000
edi: 0x00000000 esi: 0x00000100 ebp: 0xbfffaf18 esp: 0xbfffaaf0
ss: 0x00000023 efl: 0x00010246 eip: 0xac17c630 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 0 -
Indesign Crashes when exporting PDF
Hi,
We are experiencing an issue when exporting an .indd file as .pdf. The process gets as far as a certain page (8 out of 13) and then crashes when reading a pdf image from that page. It does one of two things - it crashes or displays an 'out of memory' message. We had task manager running alongside the program to check memory usage and there are no major spikes during the export process (it doesn't even hit 80%)
- We can export every other page in the document except this one
- The export works without marks & bleeds enabled (not really sure of the terminology so I do apologise)
The document is going off to print so the pdf image has to be of high resolution. Does anyone have any ideas as to how we can get around this issue?
The INdesign package is CS4 (32bit) and the pc has 4GB of RAM
Any assistance would be much appreciatedFriends I'm reading all the posts, but I have the same problem. My Indesign crashes exporting a document of 60 pages into pdf.
Can anybody help me please? The next week I have to deliver the project. Thank you!
This is the error message:
Process: Adobe InDesign CS6 [2996]
Path: /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
Identifier: com.adobe.InDesign
Version: 8.0.0.370 (8000)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Adobe InDesign CS6 [2996]
User ID: 502
Date/Time: 2014-11-20 12:07:06.086 +0100
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: 1B173797-49B9-7B44-7C5E-AEF6059371E1
Sleep/Wake UUID: D5A59AA4-AE79-4927-BEF0-BDE56A168D31
Time Awake Since Boot: 89000 seconds
Time Since Wake: 14000 seconds
Crashed Thread: 11
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
[2996] stack overflow
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x955cba2e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x955caad0 mach_msg + 68
2 com.apple.CoreFoundation 0x927e2ae6 __CFRunLoopServiceMachPort + 214
3 com.apple.CoreFoundation 0x927e1ef9 __CFRunLoopRun + 1529
4 com.apple.CoreFoundation 0x927e1696 CFRunLoopRunSpecific + 390
5 com.apple.CoreFoundation 0x927e14fb CFRunLoopRunInMode + 123
6 com.apple.HIToolbox 0x99328178 RunCurrentEventLoopInMode + 262
7 com.apple.HIToolbox 0x99327eb1 ReceiveNextEventCommon + 494
8 com.apple.HIToolbox 0x994cd798 ReceiveNextEvent + 90
9 com.adobe.InDesign.AppFramework 0x1006eaf8 0x10060000 + 60152
10 com.adobe.InDesign.AppFramework 0x1008d327 GetPlugIn + 12007
11 com.adobe.InDesign 0x00001ec5 main + 341
12 com.adobe.InDesign 0x00001d55 start + 53
Thread 1:
0 libsystem_kernel.dylib 0x955d1516 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x988c7b7a _pthread_cond_wait + 842
2 libsystem_pthread.dylib 0x988c7d9d pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x91f22316 TSWaitOnConditionTimedRelative + 167
4 com.apple.CoreServices.CarbonCore 0x91eeddff MPWaitOnQueue + 199
5 PMRuntime.dylib 0x005b9581 SetVSizeBaseline(unsigned long) + 1473
6 com.apple.CoreServices.CarbonCore 0x91eee45a PrivateMPEntryPoint + 68
7 libsystem_pthread.dylib 0x988c6ecf _pthread_body + 138
8 libsystem_pthread.dylib 0x988c6e45 _pthread_start + 162
9 libsystem_pthread.dylib 0x988c4f0e thread_start + 34
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x955d28d2 kevent64 + 10
1 libdispatch.dylib 0x9ae4f73f _dispatch_mgr_invoke + 245
2 libdispatch.dylib 0x9ae4f3a2 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x955cba2e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x955caad0 mach_msg + 68
2 com.apple.CoreServices.CarbonCore 0x91f1efc4 TS_exception_listener_thread + 138
3 libsystem_pthread.dylib 0x988c6ecf _pthread_body + 138
4 libsystem_pthread.dylib 0x988c6e45 _pthread_start + 162
5 libsystem_pthread.dylib 0x988c4f0e thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x955d1516 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x988c7b06 _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x988cb1d1 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x91f220fa TSWaitOnCondition + 133
4 com.apple.CoreServices.CarbonCore 0x91f22332 TSWaitOnConditionTimedRelative + 195
5 com.apple.CoreServices.CarbonCore 0x91eeddff MPWaitOnQueue + 199
6 com.adobe.ACE 0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE 0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore 0x91eee45a PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x988c6ecf _pthread_body + 138
10 libsystem_pthread.dylib 0x988c6e45 _pthread_start + 162
11 libsystem_pthread.dylib 0x988c4f0e thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x955d1516 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x988c7b06 _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x988cb1d1 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.InDesign.AppFramework 0x10160556 GetPlugIn + 876822
4 com.adobe.InDesign.AppFramework 0x1015c8ff GetPlugIn + 861375
5 com.adobe.InDesign.AppFramework 0x1015d3c5 GetPlugIn + 864133
6 com.adobe.InDesign.AppFramework 0x1015e98e GetPlugIn + 869710
7 com.adobe.InDesign.AppFramework 0x1015e9fa GetPlugIn + 869818
8 com.adobe.InDesign.AppFramework 0x1015ea66 GetPlugIn + 869926
9 com.adobe.boost_threads.framework 0x01c6a40d thread_proxy + 141
10 libsystem_pthread.dylib 0x988c6ecf _pthread_body + 138
11 libsystem_pthread.dylib 0x988c6e45 _pthread_start + 162
12 libsystem_pthread.dylib 0x988c4f0e thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x955d1516 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x988c7b06 _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x988cb1d1 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.InDesign.AppFramework 0x10160556 GetPlugIn + 876822
4 com.adobe.InDesign.AppFramework 0x1015c8ff GetPlugIn + 861375
5 com.adobe.InDesign.AppFramework 0x1015d3c5 GetPlugIn + 864133
6 com.adobe.InDesign.AppFramework 0x1015e98e GetPlugIn + 869710
7 com.adobe.InDesign.AppFramework 0x1015e9fa GetPlugIn + 869818
8 com.adobe.InDesign.AppFramework 0x1015ea66 GetPlugIn + 869926
9 com.adobe.boost_threads.framework 0x01c6a40d thread_proxy + 141
10 libsystem_pthread.dylib 0x988c6ecf _pthread_body + 138
11 libsystem_pthread.dylib 0x988c6e45 _pthread_start + 162
12 libsystem_pthread.dylib 0x988c4f0e thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x955d18fa __semwait_signal + 10
1 libsystem_c.dylib 0x9c001c16 nanosleep$UNIX2003 + 218
2 com.adobe.InDesign.Support for JavaScript 0x1637eacb GetPlugIn + 317883
3 com.adobe.InDesign.Support for JavaScript 0x16363f79 GetPlugIn + 208489
4 com.adobe.InDesign.Support for JavaScript 0x1637ee38 GetPlugIn + 318760
5 libsystem_pthread.dylib 0x988c6ecf _pthread_body + 138
6 libsystem_pthread.dylib 0x988c6e45 _pthread_start + 162
7 libsystem_pthread.dylib 0x988c4f0e thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x955d1772 __recvfrom + 10
1 libsystem_c.dylib 0x9c001d32 recv$UNIX2003 + 55
2 ServiceManager-Launcher.dylib 0x22f15733 Invoke + 47867
3 ServiceManager-Launcher.dylib 0x22f14846 Invoke + 44046
4 ServiceManager-Launcher.dylib 0x22f13988 Invoke + 40272
5 ServiceManager-Launcher.dylib 0x22f13a0f Invoke + 40407
6 ServiceManager-Launcher.dylib 0x22f0ebaf Invoke + 20343
7 ServiceManager-Launcher.dylib 0x22f0eea7 Invoke + 21103
8 ServiceManager-Launcher.dylib 0x22f0f685 Invoke + 23117
9 ServiceManager-Launcher.dylib 0x22f0f8f9 Invoke + 23745
10 ServiceManager-Launcher.dylib 0x22f122a0 Invoke + 34408
11 ServiceManager-Launcher.dylib 0x22f123fd Invoke + 34757
12 ServiceManager-Launcher.dylib 0x22f12c91 Invoke + 36953
13 ServiceManager-Launcher.dylib 0x22f12db2 Invoke + 37242
14 ServiceManager-Launcher.dylib 0x22f05656 Login + 461
15 ServiceManager-Launcher.dylib 0x22f0909a Login + 15377
16 ServiceManager-Launcher.dylib 0x22f13165 Invoke + 38189
17 ServiceManager-Launcher.dylib 0x22f152eb Invoke + 46771
18 libsystem_pthread.dylib 0x988c6ecf _pthread_body + 138
19 libsystem_pthread.dylib 0x988c6e45 _pthread_start + 162
20 libsystem_pthread.dylib 0x988c4f0e thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x955d1516 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x988c7b06 _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x988cb1d1 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.InDesign.AppFramework 0x10160556 GetPlugIn + 876822
4 com.adobe.InDesign.AppFramework 0x1015c8ff GetPlugIn + 861375
5 com.adobe.InDesign.AppFramework 0x1015d3c5 GetPlugIn + 864133
6 com.adobe.InDesign.AppFramework 0x1015e98e GetPlugIn + 869710
7 com.adobe.InDesign.AppFramework 0x1015e9fa GetPlugIn + 869818
8 com.adobe.InDesign.AppFramework 0x1015ea66 GetPlugIn + 869926
9 com.adobe.boost_threads.framework 0x01c6a40d thread_proxy + 141
10 libsystem_pthread.dylib 0x988c6ecf _pthread_body + 138
11 libsystem_pthread.dylib 0x988c6e45 _pthread_start + 162
12 libsystem_pthread.dylib 0x988c4f0e thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x955d1516 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x988c7b06 _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x988cb1d1 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.InDesign.AppFramework 0x10160556 GetPlugIn + 876822
4 com.adobe.InDesign.AppFramework 0x1015c8ff GetPlugIn + 861375
5 com.adobe.InDesign.AppFramework 0x1015d3c5 GetPlugIn + 864133
6 com.adobe.InDesign.AppFramework 0x1015e98e GetPlugIn + 869710
7 com.adobe.InDesign.AppFramework 0x1015e9fa GetPlugIn + 869818
8 com.adobe.InDesign.AppFramework 0x1015ea66 GetPlugIn + 869926
9 com.adobe.boost_threads.framework 0x01c6a40d thread_proxy + 141
10 libsystem_pthread.dylib 0x988c6ecf _pthread_body + 138
11 libsystem_pthread.dylib 0x988c6e45 _pthread_start + 162
12 libsystem_pthread.dylib 0x988c4f0e thread_start + 34
Thread 11 Crashed:
0 libsystem_kernel.dylib 0x955d169e __pthread_kill + 10
1 libsystem_pthread.dylib 0x988c8fd5 pthread_kill + 101
2 libsystem_c.dylib 0x9bfe1fca __abort + 187
3 libsystem_c.dylib 0x9bfe284a __stack_chk_fail + 239
4 com.adobe.CoolType 0x010137c9 CTInit + 1626733
5 com.adobe.CoolType 0x01014053 CTInit + 1628919
6 com.adobe.CoolType 0x010111ba CTInit + 1616990
7 com.adobe.CoolType 0x0100f77e CTInit + 1610274
8 com.adobe.CoolType 0x00f6478e CTInit + 909874
9 com.adobe.CoolType 0x00ef40a2 CTInit + 449350
10 com.adobe.CoolType 0x00e726ba 0xe1e000 + 345786
11 com.adobe.PDFL 0x2e5722e2 PDFontPSFlushIncrGlyphList + 85285
12 com.adobe.PDFL 0x2e987898 PDEFontGetWidthsNow + 8752
13 com.adobe.PDFL 0x2e987bb9 PDEFontGetWidthsNow + 9553
14 com.adobe.PDFL 0x2e988b13 PDEFontGetWidthsNow + 13483
15 com.adobe.PDFL 0x2e9899a1 PDEFontGetWidthsNow + 17209
16 com.adobe.PDFPort 0x17267ffe PDFPortInitialize + 560298
17 com.adobe.PDFPort 0x17268375 PDFPortInitialize + 561185
18 com.adobe.PDFPort 0x172508f0 PDFPortInitialize + 464284
19 com.adobe.InDesign.PDF 0x16f84f09 0x16f4f000 + 220937
20 com.adobe.InDesign.PDF 0x16fa864d GetPlugIn + 66509
21 com.adobe.InDesign.PDF 0x16fab0b8 GetPlugIn + 77368
22 com.adobe.InDesign.PDF 0x16f92bb5 0x16f4f000 + 277429
23 PublicLib.dylib 0x01701d7c Command::DoImmediate(short) + 62
24 com.adobe.InDesign.Utilities 0x0fac5691 0xfac1000 + 18065
25 com.adobe.InDesign.Utilities 0x0fac58a0 0xfac1000 + 18592
26 com.adobe.InDesign.AppFramework 0x1007cbba 0x10060000 + 117690
27 PublicLib.dylib 0x01702724 CmdUtils::ProcessCommand(ICommand*) + 48
28 com.adobe.InDesign.PDF 0x170d2bb6 GetPlugIn + 1288502
29 com.adobe.InDesign.PDF 0x170d6f47 GetPlugIn + 1305799
30 com.adobe.InDesign.AppFramework 0x1015a749 GetPlugIn + 852745
31 com.adobe.InDesign.AppFramework 0x1015bca6 GetPlugIn + 858214
32 com.adobe.InDesign.AppFramework 0x1015c804 GetPlugIn + 861124
33 com.adobe.InDesign.AppFramework 0x1015d3c5 GetPlugIn + 864133
34 com.adobe.InDesign.AppFramework 0x1015e98e GetPlugIn + 869710
35 com.adobe.InDesign.AppFramework 0x1015e9fa GetPlugIn + 869818
36 com.adobe.InDesign.AppFramework 0x1015ea66 GetPlugIn + 869926
37 com.adobe.boost_threads.framework 0x01c6a40d thread_proxy + 141
38 libsystem_pthread.dylib 0x988c6ecf _pthread_body + 138
39 libsystem_pthread.dylib 0x988c6e45 _pthread_start + 162
40 libsystem_pthread.dylib 0x988c4f0e thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x955d1516 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x988c7b06 _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x988cb1d1 pthread_cond_wait$UNIX2003 + 71
3 MultiProcessor Support 0x0e451eac boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 140
4 MultiProcessor Support 0x0e435513 ThreadFunctor::operator()() + 99
5 MultiProcessor Support 0x0e43525a boost::detail::thread_data<ThreadFunctor>::run() + 22
6 MultiProcessor Support 0x0e451547 thread_proxy + 167
7 libsystem_pthread.dylib 0x988c6ecf _pthread_body + 138
8 libsystem_pthread.dylib 0x988c6e45 _pthread_start + 162
9 libsystem_pthread.dylib 0x988c4f0e thread_start + 34
Thread 13:
0 libsystem_kernel.dylib 0x955d1516 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x988c7b06 _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x988cb1d1 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x379e704f APXGetHostAPI + 2633743
4 com.adobe.ape.engine 0x3777862f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x379e713e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x379e71a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x379e72c6 APXGetHostAPI + 2634374
8 libsystem_pthread.dylib 0x988c6ecf _pthread_body + 138
9 libsystem_pthread.dylib 0x988c6e45 _pthread_start + 162
10 libsystem_pthread.dylib 0x988c4f0e thread_start + 34
Thread 14:
0 libsystem_kernel.dylib 0x955d1516 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x988c7b06 _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x988cb1d1 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x379e704f APXGetHostAPI + 2633743
4 com.adobe.ape.engine 0x3777862f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x379e713e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x379e71a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x379e72c6 APXGetHostAPI + 2634374
8 libsystem_pthread.dylib 0x988c6ecf _pthread_body + 138
9 libsystem_pthread.dylib 0x988c6e45 _pthread_start + 162
10 libsystem_pthread.dylib 0x988c4f0e thread_start + 34
Thread 15:
0 libsystem_kernel.dylib 0x955d1516 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x988c7b7a _pthread_cond_wait + 842
2 libsystem_pthread.dylib 0x988c7d9d pthread_cond_timedwait_relative_np + 47
3 com.adobe.ape.engine 0x379e7017 APXGetHostAPI + 2633687
4 com.adobe.ape.engine 0x37a0020e APXGetHostAPI + 2736590
5 com.adobe.ape.engine 0x379e713e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x379e71a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x379e72c6 APXGetHostAPI + 2634374
8 libsystem_pthread.dylib 0x988c6ecf _pthread_body + 138
9 libsystem_pthread.dylib 0x988c6e45 _pthread_start + 162
10 libsystem_pthread.dylib 0x988c4f0e thread_start + 34
Thread 16:
0 libsystem_kernel.dylib 0x955d1516 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x988c7b7a _pthread_cond_wait + 842
2 libsystem_pthread.dylib 0x988c7d9d pthread_cond_timedwait_relative_np + 47
3 com.adobe.ape.engine 0x379e7017 APXGetHostAPI + 2633687
4 com.adobe.ape.engine 0x37b750c8 APXGetHostAPI + 4264072
5 com.adobe.ape.engine 0x379e713e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x379e71a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x379e72c6 APXGetHostAPI + 2634374
8 libsystem_pthread.dylib 0x988c6ecf _pthread_body + 138
9 libsystem_pthread.dylib 0x988c6e45 _pthread_start + 162
10 libsystem_pthread.dylib 0x988c4f0e thread_start + 34 -
Indesign CS6 Crashes when exporting pdf
Hello!
Can anybody help me? My indesign crashes everytime I export an pdf, I'm copying a bit of the crash report below. Please advise.
Process: Adobe InDesign CS6 [812]
Path: /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
Identifier: com.adobe.InDesign
Version: 8.0.0.370 (8000)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Adobe InDesign CS6 [812]
User ID: 501
Date/Time: 2015-04-28 13:02:31.955 +0100
OS Version: Mac OS X 10.10.3 (14D136)
Report Version: 11
Anonymous UUID: E4599E86-F0CA-EEBC-5A59-BF160AA10CD3
Sleep/Wake UUID: 8016EA14-F0E9-4AB4-9F01-FF23C9CE32A7
Time Awake Since Boot: 10000 seconds
Time Since Wake: 5500 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
VM Regions Near 0x20:
-->
__TEXT 0000000000001000-0000000000005000 [ 16K] r-x/rwx SM=COW /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
Application Specific Information:
objc_msgSend() selector name: setScrollViewRefForCarbonApps:
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x99cc60a7 objc_msgSend + 23
1 com.apple.HIToolbox 0x997c25a4 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
2 com.apple.HIToolbox 0x99600681 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2291
3 com.apple.HIToolbox 0x995ff65c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 402
4 com.apple.HIToolbox 0x99613f25 SendEventToEventTarget + 88
5 com.apple.HIToolbox 0x997c1d25 ToolboxEventDispatcher + 82
6 com.apple.HIToolbox 0x997c1c66 HLTBEventDispatcher + 17
7 com.apple.HIToolbox 0x997c2da7 _RunAppModalLoop + 176
8 com.apple.HIToolbox 0x997c2cb8 RunAppModalLoopForWindow + 120
9 com.apple.AppKit 0x9abd5ef9 -[NSApplication _realDoModalLoop:peek:] + 539
10 com.apple.AppKit 0x9abd5ccf -[NSApplication _doModalLoop:peek:] + 207
11 com.apple.AppKit 0x9abd2235 -[NSApplication runModalForWindow:] + 246
12 com.apple.AppKit 0x9b094621 -[NSSavePanel runModal] + 474
13 WidgetBinLib.dylib 0x000937dd MSaveFileDialogBase::DoDialog(IDFile const*, IDFile*, long*, short, short, PMString const*) + 1469
14 com.adobe.InDesign.Import Export UI 0x1528e305 GetPlugIn + 19157
15 com.adobe.InDesign.Import Export UI 0x1528d307 GetPlugIn + 15063
16 com.adobe.InDesign.Import Export UI 0x1528b6f6 GetPlugIn + 7878
17 com.adobe.InDesign.Actions 0x1d040bc4 GetPlugIn + 19908
18 com.adobe.InDesign.Actions 0x1d0457b2 GetPlugIn + 39346
19 com.adobe.InDesign.AppFramework 0x13f20614 0x13f10000 + 67092It was a clean install, I have 8.0, which patch should I download? Thanks for your help in this! I really appreciate it
Adobe InDesign CS6 Server 8.0.2 update - All Languages
39.4MB
9/30/2013
Adobe InDesign CS6 8.0.2 update - All Languages
136.1MB
9/30/2013
Adobe InDesign CS6 8.0.1 update - all languages
39.9MB
9/26/2012
Adobe InDesign CS6 Server 8.0.1 update for Macintosh - All Languages
14.8MB
9/26/2012 -
InDesign cs6 crashes when exporting pdfs
Every time I export a PDF a dialoge boxes opens that says "this document has been modified by another user and is shutting down". I have to force quit to close application. I work alone so there is no other user. I tried uninstalling and reinstalling but to no avail. thoughts....
Complete directions at Replace Your Preferences
-
CS6 Crash when exporting .pdf
I recieve an error box looking like this And then one like this when I try to export to a pdf. Please help. :/
That worked. Thanks so much for the help. What should I do with the "en_US" folder now? Should it stay on the desktop or can I delete it? I see that another one was created in the "Version 8.0" folder.
Rich Carpenter
ARE YOU UP FOR
THE CHALLENGE?
VISALUS / www.richcarpenter.myvi.net
e: [email protected] t: 517.320.9620
Associate Director of Visual Communication
CROSSROADS FARM / www.crossroadsfarm.org
e: [email protected] t: 517.320.9620 -
InDesign CS5 (Mac OS 10.6) can not open its own file
I need guidance to open an artwork file that in one hour I have to send to the print shop. InDesign refuses to open its own file.
Any clue? Adobe, please help.Re: InDesign CS5 (Mac OS 10.6) can not open its own file
Bob and Peter
Thank your for helping us out. It was really necessary to ask a coworker to open the file and export it in InDesign markup language.
Three hours later than expected, but it's done!
We are stuck here. I'm a Master Collection user of CS5, using only Dreamweaver, Illustrator, Photoshop, InDesign, Bridge and Acrobat Pro. (I don't know why I bought the Master's). My coleague former Window user, got a Mac in May and downloaded the trial version of Design Studio Standard Collection of CS5.5. Before expiring, we purchased its license and filled it in the active trial version.
A couple of months ago we noticed that were missed Plug Ins on his version and contacted Adobe who instructed us to download the whole files again. We never did because it is a pain to get rid of the missing parts of a pre installed trial version etc.
I will ask Adobe to send a CD disk for his version.
Regards,
Junia -
InDesign Crashes when exporting to InCopy
I support several hundred InDesign/ InCopy users. We have been using this workflow for several years.
Approximately a month ago, we migrated to CS5 (7.0.3). I began to immediately get support calls that InDesign and InCopy were crashing. A few of the calls were that InCopy was crashing when pasting text from MS Office, but he overwhelming majority of the calls are for InDesign crashing when exporting stories to InCopy. If exported one at a time, the stories export fine. When exporting all stories or an entire text layer of stories, it will crash nearly without fail.
Our environment consists of Mac Pro 2x2.66Ghz and 2.8Ghz Intel Core Duo 2 iMacs running 10.5.8. with CS5 7.0.3. This is happening on multiple machines. A few of them have been gone over to verify base OS integrity, permissions repaired, DiskWarrior run etc… to make sure we did not have individual machine issues.
I need resolution for both issues, but the crashing while exporting is so prevalent that my graphic designers are starting to really get aggravated.
I searched the forum for "InCopy", for "export" and for "crash." None of those terms returned a single hit. I can't imagine those terms are not in this forum, so I am working on the assumption that searching must be broken at the moment.
Thanks in advance for any guidance,
KevinTry posting on the InCopy forum. There was another similar report there...
Did you fill out a bug report?
Harbs -
CS2 InDesign crash when exporting
Hi,
I've got a copy of CS2 InDesign at work that crashes when exporting a certain file to PDF.
The files have limited information on each page except for placed PDF & JPG images. The images themselves seldom get above 300kb each, but there are lots - some times 5 per page in an 80 page document. It's a document to be printed so the images are as small as they can be.
When exporting the document, ID crashes without warning - it just vanishes, no dialog box saying 'This application unexpectedly quit' or anything.
Is this common? I have plenty of memory on the Mac, and no other applications or windows are open at the same time.
Any suggestions as to why this happens?
All text in the PDF images are outlined in Illustrator so presumably it's not a type recognition issue.
Any suggestions welcome.
cheers
GHi Bob,
System spec is PowerPC G5, version 10.4.11. I'll have to ask our Mac expert
if CS2 is fully patched.
Cheers for your response.
G -
InDesign Crashing When Exporting a Large Book
I have a large InDesign book (159 documents) that recently started crashing when I export the whole thing. The book was created years ago, and I can't figure out what would cause this issue all of a sudden. Originally, I thought this was due to the linked cross references I recently added, since it's the only thing that's changed about the book. But I removed all cross references, and I'm still having the same issue. I can export the first half of the book, the second half of the book, or even 3/4 of the book successfully. It's just when I try to export the whole thing that InDesign crashes.
I'm using the latest version of InDesign CS 5.5 on OS X 10.8.2.
I have another discussion posted about this (http://forums.adobe.com/message/5132896), but decided to start a new thread since the other one was focused on the cross references. Toward the end of that discussion, people started suggesting that this was just an issue with my computer--that I don't have enough free space, etc. But I had my company's IT guy watch Activity Monitor while I tried to export the book, and he assured me that my computer is completely capable of completing this export. This makes sense to me since I've always been able to export the book using this computer, and the book hasn't gotten significantly larger or more complex.
One workaround we found was to export the book as an interactive PDF instead of a print PDF. However, I've been battling bolder text on pages with transparency for years, and exporting as an interactive PDF seems to make this issue much worse. (For more info on this issue, see the following thread: http://forums.adobe.com/thread/421267.)
Is there anyone smarter than me that has a guess as to why I'd be able to export the book as an interactive PDF, but not as a print PDF? I'm hoping this new info will help in troubleshooting the crashing.Eureka! I re-created the book from scratch, and I can export just fine now. The book file must have been corrupt.
This has been sitting at the bottom of my list of things to try the whole time, but I never thought it would be the solution. Hopefully if anyone else has this issue, they will stumble upon this and try this first instead of last! -
Flash CS5.5 crashes when exporting movieclip for Actionscript
Hello,
My Flash CS5.5 crashes when exporting movieclip for Actionscript (select movieclips -> modify -> convert to symbol -> check export for actionscript). I think this only happens when Photoshop CS5 is open.
Does anyone know how to fix this? I'm using Win7 64-bit. The only open programs are Flash, Photoshop, and Firefox.Oddly enough, I opened up Flash again, today, just to see if it was still the same, and it had worked. Everything seemed normal, I opened a new document and started working. Then, out of nowhere it stopped responding again. So I waited for it to respond, it didn't. I closed it from the task manager, and now it's back to the original problem of crashing when I try to create a new document or open an old ontrie
Update: I tried the cleaner, as you'd suggested. Followed all the steps, but to no avail. Think it may have something to do with my machine, and less with the software? -
Remote Desktop MAC version 8.0.5 crashing when opening format panel in Excel
Remote Desktop MAC version 8.0.5 crashing when opening a format panel in Excel. Attempt to reconnect via RDC do not work until you log into Windows direct and close the formatting window. I'm running Windows 7 Pro, Service Pack 1 and using Microsoft
Remote Desktop version 8.0.5 on a Mac running OS X 10.9.2. Reproduced error 3 times. Has also twice caused Excel to crash, so error does seem specific to the Windows environment and/or interaction with RDC (i.e. - not Mac related).Hi,
Would you please provide us the log file for check after issue occurs.
Microsoft Remote Desktop -> About Microsoft Remote Desktop -> Send log via email -> Copy and paste the log here.
Thanks.
Jeremy Wu
TechNet Community Support -
My new iMac with FCPX crashes when rendering complex templates and crashes when exporting with Motion 5
Using Motion 5.0.6 and Final Cut Pro X 10.0.7 on New iMac (December 2012) Mountain Lion,
Intel Core i7 quad-core a 3,4GHz, Turbo Boost fino a 3,9GHz
32GB di SDRAM DDR3 a 1600MHz - 4 x 8GB
Fusion Drive da 3TB
NVIDIA GeForce GTX 680MX 2GB GDDR5
During the rendering of complex FCPX mac crashes and I have to force a restart.
I also happens when I try to export movies with Motion 5.
Does anyone have the same problem with my new iMac?Problems such as yours are sometimes caused by files that should belong to you but are locked or have wrong permissions. This procedure will check for such files. It makes no changes and therefore will not, in itself, solve your problem.
First, empty the Trash.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Triple-click anywhere in the line below to select it, then drag or copy it — do not type — into the Terminal window:
find . $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 -o -acl \) 2> /dev/null | wc -l
Press return. The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
The output of this command, on a line directly below what you entered, will be a number such as "35." Please post it in a reply.
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