Indesign CS5 now crashes when I attempt to export a PDF...
...why, CS5? WHY?!
Is this the latest in a string of CS5 sad trombones? SOme of my computers do it, others don't. Anybody else dealing w/ this?
Thank you in advance,
J/C
Hard to say.
Which OS and version?
Which version of CS5? Did you update to 7.0.3?
Do you have suffient space on your harddisk to create the pdf?
Are all your fonts used in the doucment OK?
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196 com.adobe.InDesign.Print 0x2591e703 GetPlugIn + 497427
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Hi guys,
I am back for another problem with my InDesign. It's been a while since my last problem...
Right now I'm facing a new problem and I hope you guys can fix this with me..
So the problem is that just on this file.. Everytime I try to open it, it just crash. But it is fine when I open other files. Yesterday it was fine when I export as PDF, and even package the file. This morning when I tried to open it, it just crash...
The solutions I tried :
Troubleshooting 101: Export to .idml or .inx to clear file corruption
http://forums.adobe.com/thread/526991
(I cannot open the file because it says that the file is missing or in any other place..)
Troubleshooting 101: Replace, or "trash" your InDesign preferences
http://forums.adobe.com/message/2404821#2404821
and none of that works.
I even tried save As. Still not working..
Here's the log
Problem signature:
Problem Event Name: APPCRASH
Application Name: InDesign.exe
Application Version: 7.0.0.355
Application Timestamp: 4bad00be
Fault Module Name: PARAGRAPH COMPOSER.RPLN
Fault Module Version: 7.0.0.355
Fault Module Timestamp: 4bad0414
Exception Code: c0000005
Exception Offset: 0002e623
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Should I just leave it as it is and try again tomorrow? Maybe it'll work?? :/
I forgot to do back ups yesterday because I don't bring my external HD. And now I regret it
Please help?
Thank you!
Have a nice day!Hi Peter,
I was trying to export it as .idml and the program crash, so maybe it says file cannot be open because missing maybe because it wasn't finish to export and got crash. Maybe that is why I can't open it.
well the thing is that my work InDesign Cs5 is bootleg (boo! i know )
and i was once told not to update them. so i never update until now..
unless you have a thread where i can read the manual how to update bootleg?
Thanks Peter! -
InDesign CS5.5 - Crashes When Packaging
Using: InDesign CS5.5, 7.5.2
On: Mac OSX 10.6.8
When trying to package certain of our jobs, InDesign will momentarily hangup during font or link collection before crashing completely. Initially, this was only happening on large multiple-page, image-heavy files, but now even small files, with only one or two pages and a handful of images are failing. I have read through other discussions on similar issues and have tried their fixes (i.e. turning off live preflight, disabling non-system fonts), but the results are still the same. Packaging has become a necessary portion of our workflow if only for image-gathering prior to archiving and this issue is really becoming a problem. Any help would be greatly appreciated.
I have the Adobe Crash Data here if it helps in diagnoising the root cause: http://pastebin.com/dJuV53Ja
Thanks!I have to say, it's so awesome that so many people are posting their crash reports in 2012, without having to be asked for them! It sure makes it easier to help, at least theoretically.
I have read through other discussions on similar issues and have tried their fixes (i.e. turning off live preflight, disabling non-system fonts), but the results are still the same.
Have you tried exporting to IDML? Do you have any third-party extensions?
Packaging has become a necessary portion of our workflow if only for image-gathering prior to archiving and this issue is really becoming a problem.
If it is only for image-gathering, you can use use Links (panel menu) > Utilities > Copy Links, see http://indesignsecrets.com/copy-all-your-linked-images.php for a discussion. Probably an adequate workaround.
I have the Adobe Crash Data here if it helps in diagnoising the root cause: http://pastebin.com/dJuV53Ja
Well, this is rather atypical:
Crashed Thread: 20
Thread 20 Crashed:
0 com.apple.CoreFoundation 0x9494065f _CFURLIsFileURL + 15
1 com.apple.CoreFoundation 0x949a3a80 CFURLSetResourcePropertiesForKeys + 32
2 com.apple.DesktopServices 0x975d1af0 TCopyWriter::WriteDates() + 990
3 com.apple.DesktopServices 0x975d139f TCopyWriter::WriteExtendedAttributes() + 357
4 com.apple.DesktopServices 0x975cb0f3 TCopyWriter::Write() + 185
5 com.apple.DesktopServices 0x975ca9d5 TCopyWriter::WriteTaskProc(void*) + 75
6 ...ple.CoreServices.CarbonCore 0x9591254a PrivateMPEntryPoint + 68
7 libSystem.B.dylib 0x94cbe259 _pthread_start + 345
8 libSystem.B.dylib 0x94cbe0de thread_start + 34
It would appear that the crash is entirely in Apple's code, in a thread Apple created, i.e. very much "not InDesign's fault." But looks can be deceiving.
Anyhow, the implication is that there's something wrong with one of the links in a weird way. Network filesystem?
Though thread 20 was presumably spawned from the main thread, 0, which appears to be waiting for its completion:
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x94cbeaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x94cbe75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x94cc03f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9594721e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x95932b68 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x9592e533 MPWaitOnQueue + 250
6 com.apple.DesktopServices 0x975d230b TCopyQueue::WaitOnRecordDone() + 55
7 com.apple.DesktopServices 0x975cc287 TCopyReader::GetNextItem() + 875
8 com.apple.DesktopServices 0x975cadf6 TCopyReader::Read(unsigned long long, TCountedPtr<TCFURLInfo> const&, TCountedPtr<TCFURLInfo> const&) + 164
9 com.apple.DesktopServices 0x976014e3 TFSCopyOperation::CopyToTarget() + 613
10 com.apple.DesktopServices 0x97604228 TFSCopyOperation::DoCopy(TCountedPtr<TCFURLInfo> const&) + 780
11 com.apple.DesktopServices 0x97604898 TFSCopyOperation::Run() + 174
12 com.apple.DesktopServices 0x975f95e9 _NodeOperation + 438
13 ...ple.CoreServices.CarbonCore 0x95992090 _FSOperateOnObjectSync + 352
14 ...ple.CoreServices.CarbonCore 0x9599228f _FSPathOperateOnObjectSync + 210
15 AdobeAFL 0x017d10cd adobe::afl::CoreFileUtils::CopyFile(adobe::afl::AFile const&, adobe::afl::AFile const&, bool) + 365
16 PublicLib.dylib 0x0151b7aa FileLinkResourceHandler::CopyToFile(UIDRef const&, URI const&, IDFile&) const + 58
17 com.adobe.InDesign.Links 0x2147c58e 0x213ff000 + 513422
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Still doesn't tell us why. It vaguely reminds me of a crash someone was having a few months ago when they rightclicked on an image object. Turned out that when InDesign was building the "Edit With" menu, to show all applications that could open a particular file, some ancient (Rosetta-enabled PPC app?) program was gumming up the works and making the process of enumerating applications break. Which translated into an inability to rightclick.
While I'm not suggesting you should necessarily go through and trash any ancient applications in your Applications/ folder (just moving them is probably not sufficient either. I guess you could create a DMG and put them on the DMG and unmount it), that might be vaguely related. Hopefully not.
Anyhow, I suspect htis is a problem with a single link. Can you narrow it down to one? -
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Exit Code: 6 -
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Process: Adobe Premiere Pro CC [868]
Path: /Applications/Adobe Premiere Pro CC/Adobe Premiere Pro CC.app/Contents/MacOS/Adobe Premiere Pro CC
Identifier: com.adobe.AdobePremierePro
Version: 7.2.1 (7.2.1)
Code Type: X86-64 (Native)
Parent Process: launchd [197]
Responsible: Adobe Premiere Pro CC [868]
User ID: 501
Date/Time: 2014-02-05 13:34:23.257 -0500
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: 5093BAE8-5BE0-C005-7453-67715FA016E2
Sleep/Wake UUID: B36E4F65-7E25-490D-80BF-880D8A56C19D
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
terminating with unexpected exception of type dvacore::filesupport::dir_create_exception: $$$/dvacore/filesupport/DirCreate=The directory '@0' could not be created. Please check the parent directory protection or permission rights.
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff9513e866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff93e3135c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff9408ac5a __abort + 145
3 libsystem_c.dylib 0x00007fff9408abc9 abort + 140
4 libc++abi.dylib 0x00007fff9348c141 abort_message + 257
5 libc++abi.dylib 0x00007fff934b1aa4 default_terminate_handler() + 240
6 libobjc.A.dylib 0x00007fff943a0322 _objc_terminate() + 124
7 libc++abi.dylib 0x00007fff934af3e1 std::__terminate(void (*)()) + 8
8 libc++abi.dylib 0x00007fff934af456 std::terminate() + 54
9 libc++abi.dylib 0x00007fff934b1ad3 default_unexpected_handler() + 23
10 libc++abi.dylib 0x00007fff934af3a5 std::__unexpected(void (*)()) + 6
11 libc++abi.dylib 0x00007fff934afd52 __cxa_call_unexpected + 129
12 com.adobe.SettingsUI.framework 0x00000001087e6c32 AME::AMESettingsDlgImp::AddPreviewSource(ASL::InterfaceRef<BE::IProject, BE::IProject>, ASL::InterfaceRef<BE::ISequence, BE::ISequence>, dvamediatypes::TimeDisplay, dvamediatypes::TickTime const&, dvamediatypes::TickTime const&, dvamediatypes::TickTime const&, dvamediatypes::TickTime const&) + 978
13 com.adobe.SettingsUI.framework 0x00000001087e4a3d AME::AMESettingsDlg::AddPreviewSource(ASL::InterfaceRef<BE::IProject, BE::IProject>, ASL::InterfaceRef<BE::ISequence, BE::ISequence>, dvamediatypes::TimeDisplay, dvamediatypes::TickTime const&, dvamediatypes::TickTime const&, dvamediatypes::TickTime const&, dvamediatypes::TickTime const&) + 109
14 com.adobe.Mezzanine.framework 0x0000000105d43b52 MZ::(anonymous namespace)::LaunchAMESettingsDlgHelper(ASL::InterfaceRef<BE::ISequence, BE::ISequence>, dvamediatypes::TickTime const&, bool, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >&, bool&, bool&, MZ::EncodeSettings&, EncoderHost::AMEWorkAreaType&, dvamediatypes::TickTime const&, dvamediatypes::TickTime const&, dvamediatypes::TickTime&, dvamediatypes::TickTime&, bool, bool, bool, unsigned int) + 3362
15 com.adobe.Mezzanine.framework 0x0000000105d42713 MZ::EncoderManager::AddSequence(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, ASL::InterfaceRef<BE::IProject, BE::IProject>, ASL::InterfaceRef<BE::IProject, BE::IProject>, ASL::InterfaceRef<EncoderHost::IPreset, EncoderHost::IPreset>, ASL::InterfaceRef<BE::ISequence, BE::ISequence>, dvamediatypes::TickTime const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> >&, MZ::ExportMediaEncodeType, int (*)(ASL::InterfaceRef<BE::IProject, BE::IProject> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&), void (*)(ASL::InterfaceRef<BE::IProject, BE::IProject> const&, ASL::InterfaceRef<BE::ISequence, BE::ISequence> const&, ASL::InterfaceRef<BE::ISequence, BE::ISequence>&, ASL::InterfaceRef<BE::IProject, BE::IProject>&)) + 803
16 com.adobe.HSL.framework 0x0000000108c99a6f HSL::DoExportMovieDialog(ASL::InterfaceRef<BE::ISequence, BE::ISequence>, ASL::InterfaceRef<BE::IMasterClip, BE::IMasterClip>, bool, dvamediatypes::TickTime const&, bool, MZ::ExportMediaEncodeType) + 1007
17 com.adobe.HandlerProject.framework 0x000000010b6ede13 HandlerProject::ProjectViewModeSwitcher::HandleExport(int) + 755
18 com.adobe.HandlerProject.framework 0x000000010b6ec893 HandlerProject::ProjectViewModeSwitcher::DoCommand(UIF::Command const&) + 3283
19 com.adobe.HandlerProject.framework 0x000000010b6d7476 HandlerProject::ProjectView::OnHandleCommand(UIF::Command const&) + 102
20 com.adobe.HandlerProject.framework 0x000000010b6dc156 HandlerProject::ProjectView::ObeyCommand(UIF::Command const&) + 3878
21 com.adobe.UIFramework.framework 0x0000000104708c66 UIF::Commander::PostCommandInner(UIF::Command const&, bool&) + 790
22 com.adobe.Frontend.framework 0x000000010006b659 FE::ApplicationErrorManager::ExecuteFunctionWithTopLevelExceptionHandler(boost::function0 <int>) + 41
23 com.adobe.UIFramework.framework 0x00000001047088cf UIF::Commander::PostCommand(UIF::Command const&) + 111
24 com.adobe.UIFramework.framework 0x0000000104708825 UIF::Commander::PostCommand(int) + 37
25 com.adobe.Frontend.framework 0x00000001000c4fdc HandleMenuCommand(NSMenuItem*) + 108
26 com.adobe.dvacore.framework 0x00000001002e4a1c int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 28
27 com.adobe.Frontend.framework 0x000000010006b659 FE::ApplicationErrorManager::ExecuteFunctionWithTopLevelExceptionHandler(boost::function0 <int>) + 41
28 com.adobe.dvacore.framework 0x00000001002e4b68 void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::f unction0<void>, bool*) + 136
29 com.adobe.dvacore.framework 0x00000001002e81b5 void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 165
30 com.adobe.Frontend.framework 0x00000001000c4e89 -[PremiereCocoaMacApplication handleMenuCommand:] + 121
31 com.apple.AppKit 0x00007fff919723d0 -[NSApplication sendAction:to:from:] + 327
32 com.apple.AppKit 0x00007fff9198d348 -[NSMenuItem _corePerformAction] + 394
33 com.apple.AppKit 0x00007fff9198d084 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 117
34 com.adobe.dvaui.framework 0x0000000103f698e4 -[DVAMacMenu performActionForItemAtIndex:] + 52
35 com.apple.AppKit 0x00007fff919dc4dd -[NSMenu _internalPerformActionForItemAtIndex:] + 35
36 com.apple.AppKit 0x00007fff919dc359 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 104
37 com.apple.AppKit 0x00007fff91983176 NSSLMMenuEventHandler + 716
38 com.apple.HIToolbox 0x00007fff937046d4 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 892
39 com.apple.HIToolbox 0x00007fff93703c87 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 385
40 com.apple.HIToolbox 0x00007fff93717d90 SendEventToEventTarget + 40
41 com.apple.HIToolbox 0x00007fff9374da30 SendHICommandEvent(unsigned int, HICommand const*, unsigned int, unsigned int, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 420
42 com.apple.HIToolbox 0x00007fff93780618 SendMenuCommandWithContextAndModifiers + 59
43 com.apple.HIToolbox 0x00007fff937805c4 SendMenuItemSelectedEvent + 178
44 com.apple.HIToolbox 0x00007fff937804a5 FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 94
45 com.apple.HIToolbox 0x00007fff93788425 MenuSelectCore(MenuData*, Point, double, unsigned int, OpaqueMenuRef**, unsigned short*) + 718
46 com.apple.HIToolbox 0x00007fff93788051 _HandleMenuSelection2 + 446
47 com.apple.AppKit 0x00007fff918f579c _NSHandleCarbonMenuEvent + 284
48 com.apple.AppKit 0x00007fff9175456e _DPSNextEvent + 2170
49 com.apple.AppKit 0x00007fff917538db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
50 com.apple.AppKit 0x00007fff917479cc -[NSApplication run] + 553
51 com.adobe.Frontend.framework 0x00000001000c702d FE::MacApplication::RunSelf() + 45
52 com.adobe.Frontend.framework 0x0000000100046bfa FE::Application::Run(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 4058
53 com.adobe.Frontend.framework 0x00000001000c88a8 FE::AppMain(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, int, void*) + 296
54 com.adobe.Frontend.framework 0x00000001000cfa65 FE::Run(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, int) + 581
55 com.adobe.AdobePremierePro 0x00000001000018cc main + 524
56 com.adobe.AdobePremierePro 0x00000001000016b4 start + 52
=====================================
Edited by moderator to trim the crash report to the essential bits.
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