Indesign CS5 Printing issue!

Whenever I view my document in indesign the background appears white, there are no layers of any color, etc. But whenever it prints out theres a beige/off white background covering the whole page. It's not the printer because I made a new document and printed it with no issue at all.
Please help!!

What do you see in the print dialog under Color Management? Is the preserve CMYK numbers box checked? Is the listed profile the same as the document working space, or different?

Similar Messages

InDesign CS5 - Printing, only first page is upside down.

Strange problem.
I have a multipage document that has threaded text on pages 2-10 (for example). When I print (duplex or not), the first page (cover page of the manual I writing) is upside down!
It shows correctly in indesign, as well as when I export it to a PDF and print it.
The printer i'm using is a Ricoh Aficio MP C4000 PS.
Our IT group at work says it's an indesign issue! I have had it successfully print on other printers, and I've tried everything I can think of on this printer.
HELP!

In my experience, when an IT department can't figure things out, it's always the application's fault (or "those stinkin' Macs").
I'm pretty sure its a Ricoh thing. I do duplex booklet printing from Acrobat 9 (from a PDF file exported from InDesign CS5) to a Ricoh 5560. I often get the same problem. I find toggling the "Auto Rotate Pages" button in the print dialog on and off will fix it for me. There's no sense to it. If it first prints upside down, click the button and print again and it will work. But the next time you go to print with that setting, it will be upside down again. Click the button off, and it will work. I've given up trying to troubleshoot it.

InDesign CS5 - Print Dialog does not load (windows).

I just installed InDesign CS5 and when I go to print a document, the print dialog does not come up. I only get an hourglass cursor. When I try to export to a PDF the resulting PDF is 0kb and obviously corrupt.
What do I do to fix this?

Don't have a clue about the print dialog, but you may be unaware that PDF export is now a background task and you may be trying to open the PDF before it's finished. To check the progress go to Window > Utilities > Background Tasks.
There are some reports of the background task stalling in certain cases. This is a bug, Adobe is aware of it, and a solution is in the works, but no definite inopfrmation on a release date for the fix is available. If you search the forum you'll find a couple of threads discussing it, including a link to a script to do the export inthe foreground if necessary.
For the print problem, you can try Replace Your Preferences, but I'm not hightly optimisitic that this is a prefs issue. It would help if you told us about the OS and your printer, and what language you installed. Have you updated to 7.0.2?

InDesign CS4 Printing issue

Hi:
I use InDesign CS4 in my job as a church office manager. I print bulletins that are usually 3 letter-sized pages, landscape, 2-sided, and newsletters that are 2 11x17 pages, landscape, 2-sided. I'm working in Mac OS 10.5.8.
Until today, I was using a fairly old HP 8100dn printer. When I upgraded from CS3 to CS4 last summer, I found a strange thing: I couldn't print duplex on letter-sized paper from InDesign. No matter what settings I selected, the printing would not duplex. As a workaround, I had to export everything as a PDF and print from Acrobat, where the duplexing worked fine.
Weirdly, 11x17 duplex printing worked correctly from InDesign.
I never solved the problem, but when I posted this on the forum last summer, one responder said that it might have had something to do with the 8100's age and its PostScript Level 2 emulation.
Just today, my office got a new(er) printer, an HP 8150dn. This one has PostScript Level 3 emulation.
Precisely the same problem. Letter-sized won't duplex from ID; 11x17 will. Exporting letter-sized documents to PDF and printing from Acrobat is once again the workaround. It's not the worst thing in the world, but it is a bit of a hassle.
Does anyone have any sort of idea about why this is happening, or better, how it might be fixed?
Thanks much,
GT
PS: ID won't duplex when printing in portrait orientation on letter-sized paper, either.
Message was edited by: It doesn't work!

Well, I fixed it, I think… I googled "Printing issues in Mac OS," which led me to install Gutenprint 5.2.5 — whatever the heck that is — and suddenly duplex printing worked in both landscape and portrait on letter-sized paper.
Unfortunately, and yet not at all surprisingly, I now couldn't print to 11x17 at all. No matter what I did, the printer used Tray 2 (letter), or told me to put custom paper in Tray 1.
So, as a last-ditch attempt to resolve this before I jumped off the roof, I reset the printer to its factory defaults and deleted all traces of it from Mac OS's Printer and Fax window.
Then I created one new printer called "8150 (Gutenprint)" using the Gutenprint driver, and one called "8150 (11x17)" using the default HP driver, both using the same IP address. Lo and behold, when I select the one, I can print duplexed on letter size, and when I select the other, I can do the same on 11x17.
I don't know if this is the sort of thing that a real tech-head would condone, but it finally seems to work. Since I'd never be printing to both printers simultaneously, I figure I can live with this.
If anyone cares to explain to me in layman's terms what Gutenprint is all about, I'd love to be educated…
GT

Unusual InDesign/PDF/Printer Issue

I am currently using InDesign CS3 and Acrobat Professional 8.
I received a CS4 file that I could not open from another designer, he saved it as a .inx file which opened in CS3. I made the changes to the document, relink the images, and when I would export to pdf, the images in the design will print with a faint box around them, when in fact they are images that are cutout (have no background). 3 images are .tiffs and one is a .psd. They all look fine on a computer screen, but when it prints, the box shows up. We printed the pdf on several different printers and on one printer there is a box around those images. On another printer the box is not there. I'm not sure if its an Indesign issue, PDF issue or a printer issue. I've tried exporting it as PDF/X-1a:2001, that didn't work.
Please help! Thanks.

The directory structure for the template files are the same for Desktop and Server.
When I open up the PDFs generated by both, doing a side by side comparision, the server looks blurry at 125% zoom level while desktop looks sharp.

Acrobat and InDesign CS5 file issue

Hi everyone...
My issue is that Acrobat won't or can't convert InDesign CS5 files. It opens Illustrator and Photoshop and converts them to pdf's but not InDesign.
I've tried everything. I've even tried Adobe tech help. No luck. It was a relatively easy procedure in CS4, not to mention a time saver.
Is there someone that knows how to resolve this? Please help as I'm desperate to avoid having to convert all my InDesign files one at a time.

Hi Matthew-
Our workflow often involves combining multiple IND files into a pdf. With CS4, we merely opened acrobat, clicked "Merge Files into a Single PDF" and dropped in the indesign files we wished to combine. Presto- we had one PDF with all IND files put together without having to go through indesign.
In response to your post, I only have CS5 installed, and it seems as though Acrobat doesn't recognize ID CS5 as a program at all. I believe I am current on all InDesign and Acrobat 9 updates to date - I'm running InDesign7.0.2 and Acrobat 9.3.4.
When trying to open IND files through Acrobat, Acrobat launches and gives an error message that states: "Please select a file created by an application that resides on your computer."
Acrobat can't call InDesign CS5 to open at all. Could this be because Acrobat was not updated along with the CS5 suite and therefore doesn't recognize the new CS5 Indesign files?
I read another blog that mentioned it could be a registry problem- they ran CCleaner and ran the registry fix. Then uninstalled and reinstalled both Acrobat and Indesign. What are your thoughts on this method? It's hard for me to try this on my own, as it requires an administrative login- our IT department has us locked out. I would like another opinion before I ask them to help.
Do you forsee a fix from Adobe in the future?
Thanks for your help!
-Julie

InDesign CS5 print crash on Windows 7

Howdy, occasionally some files in InDesign CS5 crash when I try to print them... The office has recently upgraded from CS2/Win XP to CS5/Win 7. Not sure if that has anything to do with the problem but usually persistence pays off and eventually InDesign will print the document after a number of restarts of the software and/or the machine. Weird things happen along the way too like all my print settings will disappear, which force a restart or simply crash InDesign aswell.
The details that pop up when InDesign crashes are below - not sure if anyone can make heads or tails of it. If anyone has seen this before and has any suiggestions they'd be greatly appreciated, it's very frustrating...
Problem signature:
Problem Event Name: APPCRASH
Application Name: InDesign.exe
Application Version: 7.0.0.355
Application Timestamp: 4bad00be
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7600.16559
Fault Module Timestamp: 4ba9b21e
Exception Code: c0000005
Exception Offset: 00055de3
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt

The very first thing to do is update to 7.0.3

InDesign CS5 Stability Issues

I got really fed up today.
Trying to resize a magazine, all the articles are individual documents compiled in a book. So each "chapter" is at least 3 pages and at most 15.
I adore the spanning columns feature, I've got sevral articles that this is very handy to setup. But I find the whole program is completely unstable when using this feature.
I started removing the anchored text frames and applying the spanning columns for the headers, with a paragraph rule above for the background colour.
But if I click around too quickly the whole program freezes and won't budge. I could be selecting an anchored frame to remove it. Or changing paragraph style, or simply opening another panel.
I checked the Task Manager and watched for 15 minutes as InDesign consumed more and more memory - going from 150k to 650k in about 10 minutes.
This happened a bunch of times. I restarted, reset my prefs, exported to idml, and all the other nick nack fixes.
Indesign just keeps bombing out. At which point i have to end the process and then restart indesign and I lose a tiny bit of work.
So frustrated today - over seemingly simple tasks, like selecting something, and the program crashes. This behaviour does not happen when I am not using Span Columns.
Is anyone else having stability issues with CS5 and Spanned Columns?

Thanks Bob
I thought myself that there was a lot going on. And I appreciate that. But thinking about it, the only addition here is the spanning of columns and balanced columns.
I was at one stage incorpartaing detect edges on an image and had to give up on it because there was a 3 minute delay on simple things like cutting the image (as a test).
I just feel that perhaps more could be done in speeding up InDesign.
I've had a hard enough time updating the software, upgrading the hardware is going to be tough.
I don't think Indesign CS5 minimum specs included a supercomputer either?
Check
Intel® Pentium® 4 or AMD Athlon® 64 processor
Check
Microsoft® Windows® XP with Service Pack 2 (Service Pack 3 recommended); Windows Vista® Home Premium, Business, Ultimate, or Enterprise with Service Pack 1; or Windows 7
check
1GB of RAM (2GB recommended)
Check
1.6GB of available hard-disk space for installation; additional free space required during installation (cannot install on removable flash-based storage devices)
Check
1024x768 display (1280x800 recommended) with 16-bit video card
Check
DVD-ROM drive
Check
Adobe® Flash® Player 10 software required to export SWF files
Check
Broadband Internet connection required for online services*
Far too slow, far too unstable.

Indesign cs4 printing issues

i have recently connected my imac to magicolor 2550 and have been trying to print indesign file. Printing does happen but with so many text characters missing. Image is ok. If i converted it to a pdf files the printing is ok. previous to 2550 i had 2450 and with this the printing of indesign file was ok. Does anyone know what the problem is?

Try this: go into the print driver (the "Setup..." button at the bottom of InDesign's print dialog box) and set your custom paper size there. Then, back in the InDesign dialog, set the Paper Size to "Defined By Driver."
-Bill

CS5 printing issues with Windows 7

I have recently upgraded to windows 7 64bit and CS5. My printer is a Xerox Phaser 8560. I cannot print any vector art from any creative suite program. The print preview is correct but when it prints, the image is small and on one side of the paper and a second blank page prints right after that. I did not have this problem with my previous XP and CS4. I have went to Xerox and downloaded the right printer driver for windows 7 64 bit and even upgraded my firmware. The only way I can print correctly is a bitmap. For instance, when I print from acrobat I always have to have "print as image" checked. It prints correct in photoshop too, It seems it will only print bitmaps from CS. Anything from Illlustrator, Indesign will not print correctly. Has anyone experienced anything like this? Please HELP! I cannot find any resolutions.
Thanks

I have recently upgraded to windows 7 64bit and CS5. My printer is a Xerox Phaser 8560. I cannot print any vector art from any creative suite program. The print preview is correct but when it prints, the image is small and on one side of the paper and a second blank page prints right after that. I did not have this problem with my previous XP and CS4. I have went to Xerox and downloaded the right printer driver for windows 7 64 bit and even upgraded my firmware. The only way I can print correctly is a bitmap. For instance, when I print from acrobat I always have to have "print as image" checked. It prints correct in photoshop too, It seems it will only print bitmaps from CS. Anything from Illlustrator, Indesign will not print correctly. Has anyone experienced anything like this? Please HELP! I cannot find any resolutions.
Thanks

Indesign CS6 Printing Issues

Having looked at the forums and found Adobe support less than helpful I am hopping that the comunite will be able to help me out on these frustrating issues.
We are having a number of issues while trying to print from InDesign CS6 to our OKI C830 printer
Our setup:
OS: Windows 8 64bit
InDesign CS6 Version: 8.0.1
Printer drivers: PS: 1.2.0.0 & PLC: 1.0.7.0/1.1.7
Printer: Oki C830 /256mb RAM / V1.16
Issues while printing from InDesign:
Printing multiple pages causes an error - undefined offending command stack error
After printing the first page successfully we get the error above.
I implemented the fix outlined in the following link: http://forums.adobe.com/message/2878922#2878922Changed the print option from Binary to ASCII – this helped in so much that we could then print one or two pages as needed.
Booklet printing – When trying to print a booklet it seems that the spread is not understood by the printer Try to print a booklet from ID 6 the pages are printed at random onto a single A4/3 sheet of paper.
As a work around we are fourced to create the document in ID CS6 and then expoort it to ID CS4 for printing.
Also as a side note I have tried printing to our old HP printers and they work fine. Also this issue was present on Windows 7x32 as well.
Thanks in advance for any help provided.
Cheers,
Matthew

The issues you are having can be caused by driver conflicts on the Operating system. If windows * installed the drivers automatically, it may be the wrong drivers. If they were installed from the disc, they may be outdated for Windows 8.
Please take the following steps.
1. If printer is connected by usb, disconnect the usb cable from the computer. If printer is connected on network, turn printer off.
2. Click start then click "Devices and Printers".
3. Right click on printer icon and click "Remove Device"
4. After icon is gone, single left click on Microsoft Document writer and then click Print server Properties at top of page.
5. Click on the drivers tab at the top of that window. Select anything that says "Oki" and select remove. Then select remove driver and driver package.
The driver package may not remove but it's ok as long as the driver is successfully removed.
6. Go to okidata.com and click on "Support" at top of page. In the grey area, select download a driver.
7. Next to select technology, click the dropdown window and select multifunctional product.
8. Another dropdown window will appear. Select the MC860MFP.
9. You will see three boxes. The center one will be titled "Find a Driver". Select Windows 7 X64 edition.
10. Select English MC860nMFP Series 64 Bit PS Driver for Windows (This will be the fifth option down.)
11. In the Driver Download Info box to the right, click the blu underlined file titled MC860Win7x64PS_ENU130.exe
12. Follow the installation instructions.

CS5 printer issues with Epson R2400

Upgraded (????) to CS5
Win7-64, Photoshop CS5 - 64 & 32, Epson R2400 (Epson Easy Photo Print v1.51 Drivers)
CS5 will not print multiple copies. Can change it in printer settings, makes no difference.
CS5 will not allow me to change orientation to landscape. Have to go to printer settings. Will not stick. have to change it everytime I want to print the same file.
CS5 will lose the printer. Have to change the printer then change it back. "because the printer does not exist" is the error message. (Not even a complete sentence!)
Printer profile will not stick.
These issues did not occur with CS4.

You need the 6.5dAs drivers from http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=54861&infoType=Downloads
The copies issue is a known problem. Sorry about that. But the other problems are not things we saw when testing with those drivers.

InDesign CS2 printing issue with 10.6

I've just got my ir C2880 printing thanks to help on another thread but...
Printing from InDesign CS2 to this printer I am getting an error message:
Printing Error: The Adobe Print Engine has failed to output your data due to an unknown problem.
Any hints?

As others have stated - This is a problem with 10.6.5 overwriting boot.efi (Which PGP modified in 10.0.0 and above with pgpboot.efi).
This is a fairly easy fix, and was provided in the PDF cited above. For those that don't want to wait, here are the instructions provided:
*1. Insert your Mac OS X CD.*
*2. Boot to your Mac OS X CD.*
*3. Do not install Mac OS X; instead, from the Utility Menu, select "Terminal."*
*4. Type the following command: +diskutil list+*
You will need to note the disk identifier for the boot partition for your system disk. The boot partition is named "Boot OSX" and is the partition immediately following your system disk. For example, if your system disk is disk0s2, you should find a boot partition with the name "Boot OSX" with the identifier disk0s3.
*5. Type the following command: +diskutil mount <bootpartition>+*
*Where <bootpartition> is the disk identifier you learned from issuing the previous command. This will mount the boot partition for your system disk.*
Example:
Diskutil mount disk0s3
Note: You may need to take note of certain disk information during this
process, so PGP Corporation recommends having writing materials available
to you before you begin.
*6. Navigate to the CoreServices boot directory. This directory is located at the following path: +cd "/Volumes/Boot OSX/System/Library/CoreServices"+*
*7. Copy pgpboot.efi to boot.efi. To do this, type the following command:*
*+cp pgpboot.efi boot.efi+*
*8. Select Terminal > Quit Terminal.*
*9. Select Installer > Quit and choose to restart.*
You should now see the PGP passphrase prompt and if you successfully enter your passphrase, your system will boot correctly.

InDesign CS5 transparency issue

Hello everyone, first time poster so unsure if this is in the correction location
The problem I am having is with transparency in InDesign; Im creating a newsletter, with images from various sources, but an image from photoshop seems to be causing me some grief. Its a normal PSD file of a simple "tick" with a transparent background, placed over a tint block. It looks fine in InDesign, prints out fine to any printer or pdf.
When I sent it off for print, our litho printer, seems to re-print out pdf's to another pdf and sends their pdf back to us to proof (It's been a fair few years since I've worked in the print industry so I don't know if this sort of thing is standard). I'm sending our pdf's to them using the default "print quality" pdf setting from InDesign.
The first image is a section of what we get back and the second is an image is of what we send. I've tried lots of different image settings, pdf settings searched the web. I suspect that this is something to do with re-printing pdf's from a pdf, and maybe something to do with the compression used?
Any help would be appreciated.
Thanks in advance

Thanks for the swift replies!
I've tried the mentioned options and cannot recreate the problem. I guess it's time to look for another printer

InDesign CS3 Printing Issue

I recently installed the CS3 Suite including InDesign, Flash, Dreamweaver, Photoshop, Illustrator, Acrobat, et al. I am not able to print anything from any of my CS3 apps. CS2 continues to perform just fine, and I've been forced to save down CS3 docs to CS2 just so I can print. Any suggestions on remedies? Again, this is across the board CS3 apps, not just InDesign. I'm running a Mac G5 using Airport Extreme as my wireless router.
Thanks in advance -

Hi Barry -
When I use Command-P, I get the usual dialogue boxes in InDesign but the print utility doesn't show in my dock as it normally does in CS2. When I installed my latest OS, I manually configured the printers including selecting each PPD. I have not re-installed the drivers, however. I'm using Leopard - 10.5x. I have installed all available updates from Mac and Adobe. I have two printers, Epson for my finer jobs and Brother for everyday tasks. Both printers work fine out of CS2. I alternate them by plugging/unplugging each from the back of my Airport Extreme as I need them. My computer tower is in a cabinet under my desk and it's a bear to pull it and all peripheral wires out so I haven't tried a direct connect.
Thanks -
Don

Indesign CS5 Printing issue!

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