InDesign CS5 Slow Screen Redraw

I've upgraded from the CS4 Suite to CS5. InDesign is almost impossible to use, the screen redraw is painfully slow. Much slower than CS4, which was instantaneous. Anyone at Adobe want to clue us in to what's going on? And yes, Live Update is off. This is an awful step backwards.
Running 20 gigs of ram.
Hardware Overview:
Model Name: Mac Pro
Model Identifier: MacPro3,1
Processor Name: Quad-Core Intel Xeon
Processor Speed: 3.2 GHz
Number Of Processors: 2
Total Number Of Cores: 8
L2 Cache (per processor): 12 MB
Memory: 20 GB
Bus Speed: 1.6 GHz
Boot ROM Version: MP31.006C.B05
SMC Version (system): 1.25f4
Serial Number (system): G88353AXXYL
Hardware UUID: C3C1BADF-FE59-5880-B735-A2FB4549BDDC

Just got of the phone to Adobe Support after 1 hour of messing around and was left with the advice " put a message on the forum to let Adobe know there is a problem" Thats what I thought I had just done!! HOUSTON WE HAVE A PROBLEM!!!
I have a Mac Pro - Quad-Core Intel Xeon etc etc etc.... The screen re draw is woeful and the bigger the file the worse it gets. As far as fixes to prefs is concerned, been there done that. Jump though hoops with the Adobe tech and still no fix. Looks like I'm heading back to good old reliable CS3.
ADOBE SORT IT OUT.
Model Name: Mac Pro
Model Identifier: MacPro4,1
Processor Name: Quad-Core Intel Xeon
Processor Speed: 2.26 GHz
Number Of Processors: 2
Total Number Of Cores: 8
L2 Cache (per core): 256 KB
L3 Cache (per processor): 8 MB
Memory: 6 GB
Processor Interconnect Speed: 5.86 GT/s
Boot ROM Version: MP41.0081.B07
SMC Version (system): 1.39f5
SMC Version (processor tray): 1.39f5
Serial Number (system): YM9121BH20G
Serial Number (processor tray): J591100L41LUC
Hardware UUID: 3F8619AD-9DAE-5BC2-9567-A1210DCB1DB1
Message was edited by: Merlin Man

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Pixelated glitches and slow screen redraw

Mid 2010 27" iMac (iMac11,3) with Radeon 5750 (1GB) running Mavericks 10.9.1. AppleCare just expired in December 2013 (of course!). Graphics card has been replaced in 2012 via AppleCare. Entire LCD panel has been replaced Jan 2013 via AppleCare. And now another graphics-related problem is back.
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Thanks for your reply.
I am using Logic 9.1.1. on Snow Leopard. Upon installing Logic 9 recently, I noticed that the seemless screen redraws ( from extreme close up to extreme zoom out) takes over five separate attempts. it's like there's only so much video power to do it one shot like I used to.
To be clear, let's say I'm very zoomed into a region editing an vocal comp track. Then I want to zoom out to see the whole project from start to finish. I click the playhead in the global tracks area. Then I push up and it shrinks the project to fit the screen. The problem is that it only goes so far before I have to release the mouse where it is and then try another run at it.
Here's a self-answer:
My feeling is that Logic has made it a more exacting science of how to manipulate the zoom in and out with the playhead. I actually feel it's faster now, you just have to stay within certain limits and not take your mouse and go too far up into the shorcuts area like I was used to in Logic 8. You have to stay within the global tracks area and your horizontal movements will be very fast actually and very smooth.
Happy music making

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Hello
I'm currently being affected by a slow scrolling bug in InDesign CS5 where no matter what my scroll settings are the speed is constantly slow. Is there an override in InDesign somewhere to fix this?
This was also present in CS4 but not quite as bad and have also seen other posts in Ps forums.
Using Windows 7 and logitech mouse
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Could you be more specific about this slow scrolling, and what settings are not making a difference?

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The arrange mode is slow to redraw when I click the playhead and zoom out. The slider thingy at the bottom of the screen works totally fast like normal. I just upgraded to Logic 9. Might this be a known problem or is it coincidental? Any tips?

Thanks for your reply.
I am using Logic 9.1.1. on Snow Leopard. Upon installing Logic 9 recently, I noticed that the seemless screen redraws ( from extreme close up to extreme zoom out) takes over five separate attempts. it's like there's only so much video power to do it one shot like I used to.
To be clear, let's say I'm very zoomed into a region editing an vocal comp track. Then I want to zoom out to see the whole project from start to finish. I click the playhead in the global tracks area. Then I push up and it shrinks the project to fit the screen. The problem is that it only goes so far before I have to release the mouse where it is and then try another run at it.
Here's a self-answer:
My feeling is that Logic has made it a more exacting science of how to manipulate the zoom in and out with the playhead. I actually feel it's faster now, you just have to stay within certain limits and not take your mouse and go too far up into the shorcuts area like I was used to in Logic 8. You have to stay within the global tracks area and your horizontal movements will be very fast actually and very smooth.
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The arrange mode is slow to redraw when I click the playhead in the ruler area and drag up (zoom out). The slider thingy at the bottom of the screen works totally fast like normal. I just upgraded to Logic 9 (v 9.1.1). Might this be a known problem or is it coincidental? Any tips?
Also, it seems to be hang only when zooming out to the bird's eye view. Zooming in seems to be fast as ever.
Thanks!

Calendar, Safari, address book, pages, numbers and sometimes, ProTools
Depending on what those programs are doing (e.g., how many windows they have open), they could be consuming a lot of resources. Activity Monitor is a good way to get a handle on this.
I don't think the problem has anything to do with your Magic Mouse.
As a test, I would try a new user account. Create a new OS X user account (in System Preferences/Accounts). Login as that user (via Apple Menu > Log Out). Same problem?
which keybaord commands do you use?
Mostly these:
⌃⌥← Zoom Horizontal Out
⌃⌥→ Zoom Horizontal In
⌃⌥↑ Zoom Vertical Out
⌃⌥↓ Zoom Vertical In
Z Toggle Zoom to fit Selection or All Contents
I like how Pro Tools has R & T
I think that's basically the equivalent of the two Zoom Horizontal commands.
I thought Logic only has the zoom shortcut via cmd something or other and clicking.
That's also useful. Hold down ⌃⌥ and drag over an area of interest. When you release the mouse, you zoom in. To zoom back out, do ⌃⌥-click in the background area.

Slow screen redraw

I am finding the same problem with CS6 that was present in CS5 on my computers (PC, Windows 7, 64-bit, 16 gig ram): when I have more than 40 pages of text with multiple text boxes ( for running annotations), the screen rewrite gets slower and slower. I have a document of 100 pages that takes about 2 or 3 second to input each letter!
I have read all the suggestions about resetting preferences, changing display performance, etc. etc., but nothing helps. I even reformatted the entire file from scratch to make sure there were no errant text frames. Same s-l-o-w results. When I put the same data in a CS3 file, it ran perfectly and at top speed.
When I contacted the Forum at the time of a trial of CS5, a problem was acknowledged and it was suggested that this will be addressed in CS6. This is truly frustrating.

Can you check in your InDesign Preferences (CTRL or CMD K) under Interface and change Live Screen Drawing to "Delayed" instead of immediate.
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- transformations (not the final calculation, but the screen redraw while you drag the handles)
- sreen redraw while you are turning on or off layers.
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So the question is:
Why is screen redraw with OpenGL OFF (!)so much slower than in CS3?
In CS3 it so fast that I can hardly follow it with the naked eye.
In CS4 I can see each tile while it is displayed. I`d say it takes about 0,5 sec for one complete screen redraw.
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Another annoyance ist the following (with OpenGL ON):
Lets assume I change something in a picture at a certain zoom level (a brush stroke, curves, a certain filter....whatever)...and then go to another zoom level (zoom in or out) then I see the picture in its previous state (that is before the brush stroke, curves.....whatever) for a fraction of a second before the screen updates. Very annoying!

Just got of the phone to Adobe Support after 1 hour of messing around and was left with the advice " put a message on the forum to let Adobe know there is a problem" Thats what I thought I had just done!! HOUSTON WE HAVE A PROBLEM!!!
I have a Mac Pro - Quad-Core Intel Xeon etc etc etc.... The screen re draw is woeful and the bigger the file the worse it gets. As far as fixes to prefs is concerned, been there done that. Jump though hoops with the Adobe tech and still no fix. Looks like I'm heading back to good old reliable CS3.
ADOBE SORT IT OUT.
Model Name: Mac Pro
Model Identifier: MacPro4,1
Processor Name: Quad-Core Intel Xeon
Processor Speed: 2.26 GHz
Number Of Processors: 2
Total Number Of Cores: 8
L2 Cache (per core): 256 KB
L3 Cache (per processor): 8 MB
Memory: 6 GB
Processor Interconnect Speed: 5.86 GT/s
Boot ROM Version: MP41.0081.B07
SMC Version (system): 1.39f5
SMC Version (processor tray): 1.39f5
Serial Number (system): YM9121BH20G
Serial Number (processor tray): J591100L41LUC
Hardware UUID: 3F8619AD-9DAE-5BC2-9567-A1210DCB1DB1
Message was edited by: Merlin Man

INdesign CS5 and Lion Screen redraw errors

I have been running INdesign 7.0.4 with Mac OS 10.7.2, I am getting screen redraw issues and ghosting when scrolling or making any edits. I have trashed the prefs, repaired my disk permissions to no avail.
Anyone else having this issue?
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Ah, this is easy.
You have a problem with the SING module, see http://kb2.adobe.com/cps/408/kb408816.html.
2619 ??? (in Document Actions) load address 0x12061000 + 0x2e08 [0x12063e08]
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2619 GetPlugIn (in AppFramework) + 54943 [0x1103eedf]
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2619 GetPlugIn (in Font Manager) + 54889 [0x12af24f9]
2619 GetPlugIn (in Font Manager) + 53411 [0x12af1f33]
2619 GetPlugIn (in Font Manager) + 54444 [0x12af233c]
2619 GetPlugIn (in Font Manager) + 53832 [0x12af20d8]
2619 GetPlugIn (in Font Manager) + 46910 [0x12af05ce]
2619 GetPlugIn (in Font Manager) + 160199 [0x12b0c057]
2619 GetPlugIn (in Font Manager) + 124761 [0x12b035e9]
2619 GetPlugIn (in Font Manager) + 430364 [0x12b4dfac]
2619 ??? (in Font Manager) load address 0x12abd000 + 0x2000a [0x12add00a]
2619 GetPlugIn (in AppFramework) + 57129 [0x1103f769]
2619 GetPlugIn (in AppFramework) + 54943 [0x1103eedf]
2619 GetPlugIn (in SING) + 21595 [0x106e933b]
2619 GetPlugIn (in SING) + 20802 [0x106e9022]
2619 GetPlugIn (in SING) + 52092 [0x106f0a5c]
2619 SINGDLLStorage_GetGlyphlet (in SING) + 94 [0x1801977a]
2619 SINGDLLStorage_GetGlyphlet (in SINGCore) + 127 [0x180a527b]
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InDesign CS5 lag slow on Snow Leopard 10.6

I am reaching the end of patience with this one and starting to wish i'd not paid for a CS5 upgrade.
I installed under Mac OS 10.5 originally, did all updates and had font and other deathly slow issues in Photoshop.
In the end, I enacted a TOTAL system maintenance routine and upgraded to System 10.6 in order to try and get round probs with CS5.
I since have ditched all prefs, reset all caches, cleared all logs, done total font checks and removed a couple of corrupt ones, repaired disk permissions etc etc etc.... Photoshop 'appears' to work ok, although saving and saving to web can be sluggish (pizza wheel waiting for it....)
InDesign CS5 is now taxing my productivity. I thought it was my Wacom Intuous 3 tablet, but find the issue (at the mo as I've not noticed anything significant yet in Illustrator or Photoshop) only occurs with InDesign CS5.
The issue is the glitchy interface - stepped or delayed movements of objects across the page, selecting menu dialogue boxes can take a second when i click on a value, slightly steppy movements make selecting the tiny up and down arrows on some menus very tricky to be accurate. PLUS saving and saving PDFs in particular as well as PLACE images CMD-D can be deathly slow. It used to be almost instaneous, slowed only by the hard drive firing up. Now i try to do things and have to wait on many actions. It's doing my head in! This is NOT PRODUCTIVE.
In InDesign i have tried turning off Live Redraw, dropping display quality to fast (makes working almost impossible as i need to see what i'm doing), and disabled the Preflight option that is on by default, and i'm sure other options too i've seen on forums. But no better.
I have a Quad Core 3Ghz Intel Mac with 14Gb RAM, and an NIVIDIA GeForce 8800 GT graphics card.
IS this APPLE or ADOBE issue? How on earth can i get my speedy productivity back so i can move around the screen smoothly, save and place quickly, and select menu dialogues without waiting for it to react..... HELP!

markmld wrote:
thanks for the heads-up Peter. Id not have thought to deactivate Adobe stuff first.
I've ordered a new WD Caviar Black (larger cache than i have on current drive) so a slight upgrade of drive, and as you say, a preserved backup. I dont have any spare bays in my Mac as i've filled them with other drives used for backups and other stuff, so i may need to buy an external case for the SATA i'm taking out. No matter, it will be sorted this weekend.
thanks all for help. fingers crossed this rather drastic step works!
Glad I thought of it. However, if you're keeping the drive, and don't have other installations, you can keep the backup drive installations active if you'll have a use for them if you boot from that drive. With your slow performance issues, you'll probably not want to use InDesign on that drive, but perhaps you'd want to use some other rarely-used apps from that drive. Yes, space, the final frontier.
OWC has USB drive adapters that work with many types of drives, including SATA, for about $30. They're open gizmos - no enclosure, no power supply, no fan, etc. They also have notebook-sized (2.5") drives up to 1TB with USB portable enclosures under $200, less for smaller.
Consider an extra empty drive for use with Time Machine, as an ongoing automatic backup. It's very comforting. An alternative or supplement is yet another drive that you use with Carbon Copy Cloner or SuperDuper, inexpensive shareware, that make complete and/or incremental backups, on demand or on schedule. I use Time Machine to back up a Time Capsule drive - wired or wirelessly - and CarbonCopy Cloner to back up to a portable USB drive that's Velcro'd onto the top case of my MacBook Pro.
Oh, and for suspenders to go with my two belts, or maybe that's a belt to go with my two suspenders, I also use Carbonite online backup - wirelessly or wired, about $5/month for unlimited storage. Their gotcha is that data is kept while it's on your drive, and then they delete it from your storage 30 days after you delete it from your drive. I had tried other online storage - Mozy, and some others, but at that time, about a year ago, they didn't work reliably. Probably better now. Not sure if they keep data after you delete it from your drive, or for how long after you delete it. I think also that some online storers define "unlimited" differently.
HTH
Regards,
Peter
Peter Gold
KnowHow ProServices

[CS5 Win] Switching to InDesign is slow in CS5 for certain documents. XML links?

Hi,
I put this question in the scripting part, since you might be the ones to notice such things as this, and it might relate to importing XML by scripting. Also I got no positive response in one of the other forums, "complaining" about the sluggish performance redrawing the interface when setting focus to InDesign CS5. But now I can more clearly see that it is not slow for all documents.
Having certain documents open in InDesign CS5 makes it very slow to switch to. The CPU peaks at 80-100% and it takes about a second or two until InDesign responds.
The documents do not necessarily need to be large in size, but it appears that it mostly occurrs on documents that I've imported data to (or that our customers have), using our own code, which takes care of an XML file and portions it out into templates.
One strange thing I just noticed was that selecting "relink all" by alt-clicking the relink button in the Links palette, makes InDesign look for (presumalbly) previously imported XML files. How can that be?
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I'll attach a screen shot of the links dialogue (above), when it "looks for" an XML file. Could this kind of "missing file" cause the abovementioned "slowness" every time switching to InDesign from another application?
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Best regards,
Andreas

I've uploaded a video to demonstrate that InDesign sometimes can keep references to links:
http://www.youtube.com/watch?v=OoQOSIlfYl4
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Perhaps we should "link to file", using .xmlImportPreferences.createLinkToXML = true
This propery has not been explicitly set, and therfore = false. But is there any way to get rid of all the old link names that's inside the document somehow?
CS4 does the same thing, but there is "no 2 second lag time" switching from another application to InDesign CS4 with this kind of document open.

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I'm running CS5 on XP32SP3. 3GB RAM. ATI Radeon 5450 (512MB, OGL 3.2, Catalyst 10.5 drivers).
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New observations.
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You guys are brilliant.
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Ian

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