Indesign CS5 won't print specific pages within document
I'm working on Indesign CS5. The issue is with a specific document, and just started happening on version 11. All previous versions of the file have printed with no problems. I have so far determined that it is a document level problem as I can print other documents in Indesign with no issues. I have also determined which pages are giving me an error message: I can print all but one spread of this 16-page document. For example, it will print pages 1-9 and 12-16, but will not print 10-11. It gives it a try, and then gives me an error message box that just reads "error: " with no code or explaination. Any one else out there experienced this or know what's going on? There's no overset text, unlinked graphics or missing fonts, if that helps. Also, I'm working on a mac.
Edit: I have also already tried different print settings, and repasting everything into a new document that I created.
If that doesn't work, move the pages from spread to a new document so you can play without risking the file you have now. First, try to print the spread as-is, then if it doesn't print remove half the objects and try again. If the file prints without removing anything, then move all the pages fromthe old file to a new one and save with a new name, then try again. If you have to remove objects, there is probably a problem with one of the objects on the spread. You'll bew able to isolate it very fast by dividing the group of things that won't print in half, then dividing the half that won't print, and so on.
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@ti_Sh
Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
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Attachments:
print Problem.jpg 39 KB
print4.vi 19 KB
print3.vi 19 KB -
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Process: Adobe InDesign CS5 [3033]
Path: /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
Identifier: com.adobe.InDesign
Version: 7.0.4.553 (7040)
Code Type: X86 (Native)
Parent Process: launchd [135]
User ID: 501
Date/Time: 2013-12-05 06:10:25.960 -0500
OS Version: Mac OS X 10.8.3 (12D78)
Report Version: 10
Interval Since Last Report: 130752 sec
Crashes Since Last Report: 3
Per-App Interval Since Last Report: 50 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: BB417D8B-149A-973E-8589-EDF00425A8E0
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VM Regions Near 0x38:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
__TEXT 0000000000001000-0000000000005000 [ 16K] r-x/rwx SM=COW /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
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0 dyld 0x8fee48d3 ImageLoader::isLinked() const + 11
1 dyld 0x8fee24d3 NSLinkModule + 102
2 libdyld.dylib 0x924da303 NSLinkModule + 87
3 com.adobe.InDesign.Font Manager 0x10315bc8 TINglue_version + 792
4 com.adobe.InDesign.Font Manager 0x103165cf TIN_Startup + 177
5 com.adobe.InDesign.Font Manager 0x1029c109 GetPlugIn + 17705
6 ObjectModelLib.dylib 0x010511b1 0x1038000 + 102833
7 ObjectModelLib.dylib 0x01051acb 0x1038000 + 105163
8 ObjectModelLib.dylib 0x01060386 0x1038000 + 164742
9 ObjectModelLib.dylib 0x01070c0d ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 23101
10 ObjectModelLib.dylib 0x0106c234 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 4196
11 com.adobe.InDesign 0x00002822 main + 82
12 com.adobe.InDesign 0x000027a6 start + 54
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0 libsystem_kernel.dylib 0x96a3b9ae kevent + 10
1 libdispatch.dylib 0x935c9c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x935c97a9 _dispatch_mgr_thread + 53
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0 libsystem_kernel.dylib 0x96a3a8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x98ac72e9 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x98ac7572 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x921e86ad TSWaitOnConditionTimedRelative + 177
4 com.apple.CoreServices.CarbonCore 0x92134b8b MPWaitOnQueue + 261
5 PMRuntime.dylib 0x00014130 MemUtils::GetAvailMem() + 288
6 com.apple.CoreServices.CarbonCore 0x921bba7b PrivateMPEntryPoint + 68
7 libsystem_c.dylib 0x98ac25b7 _pthread_start + 344
8 libsystem_c.dylib 0x98aacd4e thread_start + 34
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0 libsystem_kernel.dylib 0x96a3b0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x98ac50ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x98ac4e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x98aacd2a start_wqthread + 30
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0 libsystem_kernel.dylib 0x96a3b0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x98ac50ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x98ac4e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x98aacd2a start_wqthread + 30
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1 libsystem_kernel.dylib 0x96a37cb0 mach_msg + 68
2 com.apple.CoreServices.CarbonCore 0x921e535b TS_exception_listener_thread + 89
3 libsystem_c.dylib 0x98ac25b7 _pthread_start + 344
4 libsystem_c.dylib 0x98aacd4e thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x96a3a8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x98ac7280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x98b4d095 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x921e8492 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x921e868e TSWaitOnConditionTimedRelative + 146
5 com.apple.CoreServices.CarbonCore 0x92134b8b MPWaitOnQueue + 261
6 AdobeACE 0x0005a6f1 0x20000 + 239345
7 AdobeACE 0x0005a0ed 0x20000 + 237805
8 com.apple.CoreServices.CarbonCore 0x921bba7b PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x98ac25b7 _pthread_start + 344
10 libsystem_c.dylib 0x98aacd4e thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x96a3a8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x98ac7280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x98b4d095 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x921e8492 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x921e868e TSWaitOnConditionTimedRelative + 146
5 com.apple.CoreServices.CarbonCore 0x92134b8b MPWaitOnQueue + 261
6 AdobeACE 0x0005a6f1 0x20000 + 239345
7 AdobeACE 0x0005a0ed 0x20000 + 237805
8 com.apple.CoreServices.CarbonCore 0x921bba7b PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x98ac25b7 _pthread_start + 344
10 libsystem_c.dylib 0x98aacd4e thread_start + 34
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0 libsystem_kernel.dylib 0x96a3a8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x98ac7280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x98b4d095 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x921e8492 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x921e868e TSWaitOnConditionTimedRelative + 146
5 com.apple.CoreServices.CarbonCore 0x92134b8b MPWaitOnQueue + 261
6 AdobeACE 0x0005a6f1 0x20000 + 239345
7 AdobeACE 0x0005a0ed 0x20000 + 237805
8 com.apple.CoreServices.CarbonCore 0x921bba7b PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x98ac25b7 _pthread_start + 344
10 libsystem_c.dylib 0x98aacd4e thread_start + 34
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0 libsystem_kernel.dylib 0x96a3a8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x98ac72e9 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x98b54af0 pthread_cond_wait + 48
3 com.adobe.amt.services 0x095a4126 C_AMTUISwitchSuppressUpdates + 16768
4 com.adobe.amt.services 0x0959cdb0 C_EULA_SetState + 2164
5 com.adobe.amt.services 0x095a418c C_AMTUISwitchSuppressUpdates + 16870
6 libsystem_c.dylib 0x98ac25b7 _pthread_start + 344
7 libsystem_c.dylib 0x98aacd4e thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x000000f8 ebx: 0x00000006 ecx: 0x00000000 edx: 0xbfffe458
edi: 0x12ece040 esi: 0xbfffe458 ebp: 0xbfffe3a8 esp: 0xbfffe3a8
ss: 0x00000023 efl: 0x00010246 eip: 0x8fee48d3 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000038
Logical CPU: 0
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