InDesign CS5 - Workspace/Toolbars issue.. permissions?

Hi all,
I have seen this posted around on the internet regarding CS3 (and 4) but havent seen anything re CS5.
I am in the process of rolling out a new build for the machines in my office, we have about 5 different models (all Dell) scattered amongst about 100 users, strangely enough this issue is only affecting the XPS 720s and the T3400s.
I have followed all of the advise posted on various forums, (setting permissions to all in regedit, renaming _US to _GB....) however the only fix that seems to work is setting compatibility mode to Windows 2000...
All machines have CS5 updated to the latest version, InDesign's being 7.0.2.
Has there been a definitive fix for this?
I have tested this on a functioning model on Windows 7 as well this afternoon, and it works fine without having to change the compatibility mode.
I am completely stumped as to why it is only affecting these two models, when all models are running under the same group policy for permissions.
Any help would be greatly appreciated,
Thank you
Adam

Ok sure,
When loading up InDesign CS5 (v7.0.2) on either a Dell XPS 720, or a Dell Precision T3400, the toolbars don't appear. The Workspace settings are set to "untitled" and, while you can manually set them back to normal, upon reloading InDesign 5, it has reset and you are back to no toolbars.
After some troubleshooting, under the "Window -> Workspace" dropdown there are no available Workspaces to choose from. For example, .... etc are not there, only the options to "Reset Untitled" and "New Workspace..."
It seems as though the program is having trouble loading the Workspace defaults into CS5 ID...
However, when you run the program as either a local admin or set the compatibility to Windows 2000, it loads up just fine, toolbars/workspaces and all.
Hope this clarifies the situation, again thanks for your help thus far.
Adam

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InDesign CS5 ME - Workspace/Toolbars issue

hi all
i bought new computer with win 7 ultimate 64 bit
and i try to install indesign cs5 middle east (ME) and after i finnish it i get : Window -> Workspace" dropdown there are no available Workspaces to choose from
The Workspace settings are set to "untitled" and, while you can manually set them back to normal, upon reloading InDesign 5, it has reset and you are back to no toolbars.
and i dont get :
For example, Re: InDesign CS5 - Workspace/Toolbars issue.. permissions? Re: InDesign CS5 - Workspace/Toolbars issue.. permissions? Re: InDesign CS5 - Workspace/Toolbars issue.. permissions? .... etc are not there, only the options to "Reset Untitled" and "New Workspace...".
in my old computer and in my leptop i dont have this problem
do you have any solution for me.
thanks
hanan

Ok sure,
When loading up InDesign CS5 (v7.0.2) on either a Dell XPS 720, or a Dell Precision T3400, the toolbars don't appear. The Workspace settings are set to "untitled" and, while you can manually set them back to normal, upon reloading InDesign 5, it has reset and you are back to no toolbars.
After some troubleshooting, under the "Window -> Workspace" dropdown there are no available Workspaces to choose from. For example, .... etc are not there, only the options to "Reset Untitled" and "New Workspace..."
It seems as though the program is having trouble loading the Workspace defaults into CS5 ID...
However, when you run the program as either a local admin or set the compatibility to Windows 2000, it loads up just fine, toolbars/workspaces and all.
Hope this clarifies the situation, again thanks for your help thus far.
Adam

Indesign cs5.5 plugin issue

I have indesign cs3 with xmpie, it is a utility that does variable data. I am now on cs5.5 and every time I open a document that I worked on in indesign cs3, I get a missing plugin error and the file turns into a read only document with [converted] at the end of the file name. It is really annoying whenever I try re-saving the file. Is there a way to get rid of this.

I've never had a problem converting one of my own files directly, but we see enough reports here from users who have unexplained file corruption after opeing CS3 and CS4 files in particular in CS5 or later that I now, as a matter of course, always export legacy files to interchange (.inx in the case of CS3) format for conversion.
As a bonus, it also recomposes all the text using the new text engine in the newer version, getting those nasty surprises out of the way, too. If you do a direct conversion the text is not recomposed until you touch a frame in some way which can give you a false sense of security. There is always the possibility, especially in longer docs with threaded text, that a line ending will change, affecting keep options or causing oversets, so check any conversion carefully.

InDesign CS5 lag slow on Snow Leopard 10.6

I am reaching the end of patience with this one and starting to wish i'd not paid for a CS5 upgrade.
I installed under Mac OS 10.5 originally, did all updates and had font and other deathly slow issues in Photoshop.
In the end, I enacted a TOTAL system maintenance routine and upgraded to System 10.6 in order to try and get round probs with CS5.
I since have ditched all prefs, reset all caches, cleared all logs, done total font checks and removed a couple of corrupt ones, repaired disk permissions etc etc etc.... Photoshop 'appears' to work ok, although saving and saving to web can be sluggish (pizza wheel waiting for it....)
InDesign CS5 is now taxing my productivity. I thought it was my Wacom Intuous 3 tablet, but find the issue (at the mo as I've not noticed anything significant yet in Illustrator or Photoshop) only occurs with InDesign CS5.
The issue is the glitchy interface - stepped or delayed movements of objects across the page, selecting menu dialogue boxes can take a second when i click on a value, slightly steppy movements make selecting the tiny up and down arrows on some menus very tricky to be accurate. PLUS saving and saving PDFs in particular as well as PLACE images CMD-D can be deathly slow. It used to be almost instaneous, slowed only by the hard drive firing up. Now i try to do things and have to wait on many actions. It's doing my head in! This is NOT PRODUCTIVE.
In InDesign i have tried turning off Live Redraw, dropping display quality to fast (makes working almost impossible as i need to see what i'm doing), and disabled the Preflight option that is on by default, and i'm sure other options too i've seen on forums. But no better.
I have a Quad Core 3Ghz Intel Mac with 14Gb RAM, and an NIVIDIA GeForce 8800 GT graphics card.
IS this APPLE or ADOBE issue? How on earth can i get my speedy productivity back so i can move around the screen smoothly, save and place quickly, and select menu dialogues without waiting for it to react..... HELP!

markmld wrote:
thanks for the heads-up Peter. Id not have thought to deactivate Adobe stuff first.
I've ordered a new WD Caviar Black (larger cache than i have on current drive) so a slight upgrade of drive, and as you say, a preserved backup. I dont have any spare bays in my Mac as i've filled them with other drives used for backups and other stuff, so i may need to buy an external case for the SATA i'm taking out. No matter, it will be sorted this weekend.
thanks all for help. fingers crossed this rather drastic step works!
Glad I thought of it. However, if you're keeping the drive, and don't have other installations, you can keep the backup drive installations active if you'll have a use for them if you boot from that drive. With your slow performance issues, you'll probably not want to use InDesign on that drive, but perhaps you'd want to use some other rarely-used apps from that drive. Yes, space, the final frontier.
OWC has USB drive adapters that work with many types of drives, including SATA, for about $30. They're open gizmos - no enclosure, no power supply, no fan, etc. They also have notebook-sized (2.5") drives up to 1TB with USB portable enclosures under $200, less for smaller.
Consider an extra empty drive for use with Time Machine, as an ongoing automatic backup. It's very comforting. An alternative or supplement is yet another drive that you use with Carbon Copy Cloner or SuperDuper, inexpensive shareware, that make complete and/or incremental backups, on demand or on schedule. I use Time Machine to back up a Time Capsule drive - wired or wirelessly - and CarbonCopy Cloner to back up to a portable USB drive that's Velcro'd onto the top case of my MacBook Pro.
Oh, and for suspenders to go with my two belts, or maybe that's a belt to go with my two suspenders, I also use Carbonite online backup - wirelessly or wired, about $5/month for unlimited storage. Their gotcha is that data is kept while it's on your drive, and then they delete it from your storage 30 days after you delete it from your drive. I had tried other online storage - Mozy, and some others, but at that time, about a year ago, they didn't work reliably. Probably better now. Not sure if they keep data after you delete it from your drive, or for how long after you delete it. I think also that some online storers define "unlimited" differently.
HTH
Regards,
Peter
Peter Gold
KnowHow ProServices

Indesign CS5 won't print specific pages within document

I'm working on Indesign CS5. The issue is with a specific document, and just started happening on version 11. All previous versions of the file have printed with no problems. I have so far determined that it is a document level problem as I can print other documents in Indesign with no issues. I have also determined which pages are giving me an error message: I can print all but one spread of this 16-page document. For example, it will print pages 1-9 and 12-16, but will not print 10-11. It gives it a try, and then gives me an error message box that just reads "error: " with no code or explaination. Any one else out there experienced this or know what's going on? There's no overset text, unlinked graphics or missing fonts, if that helps. Also, I'm working on a mac.
Edit: I have also already tried different print settings, and repasting everything into a new document that I created.

If that doesn't work, move the pages from spread to a new document so you can play without risking the file you have now. First, try to print the spread as-is, then if it doesn't print remove half the objects and try again. If the file prints without removing anything, then move all the pages fromthe old file to a new one and save with a new name, then try again. If you have to remove objects, there is probably a problem with one of the objects on the spread. You'll bew able to isolate it very fast by dividing the group of things that won't print in half, then dividing the half that won't print, and so on.

I am having issues with Sidebar files not appearing from within InDesign CS5.5. They show up fine from other Adobe applications. Using OS10.6.8.

I am having issues with Sidebar files not appearing from within InDesign CS5.5. They show up fine from other Adobe applications. Using OS10.6.8.

I would first of all trash the preference file for InDesign, make sure the application is closed then find the prefs in
/Users/USER NAME/Library/Preferences/Adobe InDesign and just throw the entire folder away, it will generate a new one after you launch InDesign again.
Now launch InDesign and see if the problems are resolved.
If not I would repair your permissions on your hard drive wih disk utility, and if that fails then di-install InDesign and re-install that single application.
Let me know if any of these suggestions work for you
I will be checking my email although you might have to wait for a response as I will be taking a microlight flight over the Victoria Falls tomorrow. Yay can hardly wait.

Have just down loaded Yosemite over Mountain Lion, Indesign CS5 does not work ( Am dependant on it) although Bridge , Light Room and Elements operate OK How do I solve this rapidly. Can any one help on this issue. Thanks

Have just down loaded Yosemite over Mountain Lion, Indesign CS5 does not work ( Am dependant on it) although Bridge , Light Room and Elements operate OK How do I solve this rapidly. Can any one help on this issue. Thanks

Sorry to say it, but I think you can see from Bob's response that there's no way to solve this rapidly.
Did you take an image of your Mountain Lion install before upgrading to Yosemite? Roll back to that. If you're not in the habit of taking a snapshot of your system before performing operating system upgrades - get in that habit. If you are dependent on anything at all on hour computer, having a reliable backup method in place is essential. If you don't have a Time Capsule, or some other way to run Time Machine onto a disk that's not in your computer, go set that up yesterday.
If you can't just remove Yosemite and roll back to Mountain Lion for whatever reason, you can partition your drive so that you can install both Yosemite and Mountain Lion on the same drive, and then boot into Mountain Lion when you need to work in CS5. Or you can take your Mountain Lion disc (I assume you have one, no?) and then use it to create a virtual machine in something like VirtualBox to run Mountain Lion from inside Yosemite.

Adobe InDesign CS5 Has Stopped Working (installation issue)

Please allow me to preface this by saying that this situation is RESOLVED, but I wish to share what happened to me with others for information purposes as I couldn't find anything regarding this issue online last night (mind, I was quite exhausted so might have missed it).
The situation:
I have CS5 Master Collection Upgrade. I performed the installation. All apps working just fine EXCEPT Adobe InDesign (see error in title).
Beating of head against the wall continues for five hours as I uninstall, use cleaner, defrag, reinstall (you know the routine) SEVERAL times (why I thought doing it just once more might make a difference is beyond me). I knew this install should work because I was using the entire CS5 suite only a few days ago until my system suffered a serious failure and require reformatting, reinstalling etc.
So... after a couple of hours on the phone with Adobe tech support (an almost first for me in about 15 years or so of using Adobe products), it was discovered that InDesign's plugin directory was corrupt (rather, one or more files were laid down corrupt). Uninstalling and using the cleaner DOES NOT remove the temp/backup files. I knew something was up when I reinstalled the upgrade and it did not ask for my CS4 code (even after using a M$ reg cleaner), and this confirms it.
Also I noticed that InDesign is being laid down during the transition from Disc 1 to Disc 2. A colleague of mine had an odd issue with his PC not accepting Disc 2 at first (a few weeks ago). I can only conclude that for some people, and some installations (because my first installation was flawless), InDesign will lay down its plugins corrupt.
As I said, this is resolved now (I copied over the plugin directory (C:\Program Files (x86)\Adobe\Adobe InDesign CS5\Plug-Ins) from my colleague's PC where InDesign was working fine), but I wanted to share in case this spares someone else the pain and suffering I just experienced.
The irony, of course, is I'm under deadline and of all the programs right now, I needed InDesign the most! LOL.
Cheers, everyone.
Alex

I am operating in Windows Vista. The last time I used the program it was responding normal and it closed out normally.
I haven't added any fonts and have cleaned out my recovery folder and it is still doing it.
My machine froze yesterday morning and I had to do a hard reboot, but I was not working in ID at the time and it wasn't open. Everything else is working normally. Even though I knew it wouldn't work, I did uninstall and reinstall the program and of course that didn't solve anything.
Any other advice is appreciated. I am at a loss.

Line alignment issue in InDesign CS5

Hi all,
After many fruitless hours of Googling, I'm really, really hoping to find some help here with a small InDesign CS5 issue I'm having. I'll try and keep this brief.
I'm currently designing a book in InDesign CS5 that has chapters that run one after the other. Whereas in most books a new chapter will start on a new page, here they flow together. For each chapter heading, I'm using a font called Orial, size 18. For the main text, I'm using Adobe Garamond Pro, size 12. When I have two solid pages of 12 point Adobe Garamond Pro, all is well. The alignment of lines on both pages are level with one another. That's just what I want.
However, if I have a double page spread and one of the pages has an 18pt Orial title on it (within all the 12pt Adobe Garamond Pro), this throws things out of whack, as you can see in the image below:
As you can see, the lines on page 79 are not level with those on page 78. Is there any way around this?
Many, many thanks for any help you can offer. I'm rather tearing my hair out here!

You'd have better luck posting this in the InDesign forum. However, I'll tell you right off the bat: what you want is "Snap to Baseline Grid." If you check out the help files on the baseline grid, you'll see that you have a lot of options (some of which are in Edit -> Preferences -> Grids). Read the help files, or just try searching Google with the name of the feature, then try it out, and come to the InDesign forum if there are parts of this feature that don't make sense to you.

Acrobat and InDesign CS5 file issue

Hi everyone...
My issue is that Acrobat won't or can't convert InDesign CS5 files. It opens Illustrator and Photoshop and converts them to pdf's but not InDesign.
I've tried everything. I've even tried Adobe tech help. No luck. It was a relatively easy procedure in CS4, not to mention a time saver.
Is there someone that knows how to resolve this? Please help as I'm desperate to avoid having to convert all my InDesign files one at a time.

Hi Matthew-
Our workflow often involves combining multiple IND files into a pdf. With CS4, we merely opened acrobat, clicked "Merge Files into a Single PDF" and dropped in the indesign files we wished to combine. Presto- we had one PDF with all IND files put together without having to go through indesign.
In response to your post, I only have CS5 installed, and it seems as though Acrobat doesn't recognize ID CS5 as a program at all. I believe I am current on all InDesign and Acrobat 9 updates to date - I'm running InDesign7.0.2 and Acrobat 9.3.4.
When trying to open IND files through Acrobat, Acrobat launches and gives an error message that states: "Please select a file created by an application that resides on your computer."
Acrobat can't call InDesign CS5 to open at all. Could this be because Acrobat was not updated along with the CS5 suite and therefore doesn't recognize the new CS5 Indesign files?
I read another blog that mentioned it could be a registry problem- they ran CCleaner and ran the registry fix. Then uninstalled and reinstalled both Acrobat and Indesign. What are your thoughts on this method? It's hard for me to try this on my own, as it requires an administrative login- our IT department has us locked out. I would like another opinion before I ask them to help.
Do you forsee a fix from Adobe in the future?
Thanks for your help!
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I installed indesign CS5 on new macbook pro and keeps freezing with spinning wheel once the app opens. Is there an issue with OS Mav or font issue or a plist I can pull. All other Adobe products work.

I installed indesign CS5 on new macbook pro and keeps freezing with spinning wheel once the app opens. Is there an issue with OS Mav or font issue or a plist I can pull. All other Adobe products work.

Migration should never be done with any Adobe program.
If you have done Migration, you have to UNINSTALL first (if even possible) and then download Adobe Creative Cloud Cleaner Tool and run that also. When this is done, restart your computer and install the programs from an original Adobe Installer.
Other question is, if your OS is supporting that version. You can try it, it is not officially supported, but it might work.
But CC will work, upgrade to CC2014 (without additional cost), use that as it is better anyway.

InDesign CS5 Stability Issues

I got really fed up today.
Trying to resize a magazine, all the articles are individual documents compiled in a book. So each "chapter" is at least 3 pages and at most 15.
I adore the spanning columns feature, I've got sevral articles that this is very handy to setup. But I find the whole program is completely unstable when using this feature.
I started removing the anchored text frames and applying the spanning columns for the headers, with a paragraph rule above for the background colour.
But if I click around too quickly the whole program freezes and won't budge. I could be selecting an anchored frame to remove it. Or changing paragraph style, or simply opening another panel.
I checked the Task Manager and watched for 15 minutes as InDesign consumed more and more memory - going from 150k to 650k in about 10 minutes.
This happened a bunch of times. I restarted, reset my prefs, exported to idml, and all the other nick nack fixes.
Indesign just keeps bombing out. At which point i have to end the process and then restart indesign and I lose a tiny bit of work.
So frustrated today - over seemingly simple tasks, like selecting something, and the program crashes. This behaviour does not happen when I am not using Span Columns.
Is anyone else having stability issues with CS5 and Spanned Columns?

Thanks Bob
I thought myself that there was a lot going on. And I appreciate that. But thinking about it, the only addition here is the spanning of columns and balanced columns.
I was at one stage incorpartaing detect edges on an image and had to give up on it because there was a 3 minute delay on simple things like cutting the image (as a test).
I just feel that perhaps more could be done in speeding up InDesign.
I've had a hard enough time updating the software, upgrading the hardware is going to be tough.
I don't think Indesign CS5 minimum specs included a supercomputer either?
Check
Intel® Pentium® 4 or AMD Athlon® 64 processor
Check
Microsoft® Windows® XP with Service Pack 2 (Service Pack 3 recommended); Windows Vista® Home Premium, Business, Ultimate, or Enterprise with Service Pack 1; or Windows 7
check
1GB of RAM (2GB recommended)
Check
1.6GB of available hard-disk space for installation; additional free space required during installation (cannot install on removable flash-based storage devices)
Check
1024x768 display (1280x800 recommended) with 16-bit video card
Check
DVD-ROM drive
Check
Adobe® Flash® Player 10 software required to export SWF files
Check
Broadband Internet connection required for online services*
Far too slow, far too unstable.

InDesign CS5 crashing on launch due to font auto-activator issue

I was having a problem where all the jobs I had been collecting would no longer open in InDesign CS5 without crashing on startup. Just found out today it has to do with the new feature in CS5 that reads fonts from your "Document Fonts" folder. Once I renamed the folder the files started opening up just fine again. Is there a way to disable that feature in InDesign, or has anyone else found another workaround that doesn't involve renaming the folder on every job I collect?
I'm sure it's a known issue by now, but I didn't see anything come up when I did a search.

Same problem here. Whenever I want to open a packaged InDesign document which includes a Document Fonts folder containing some fonts which are identical to my system fonts (10.7.3 in my case) InDesign hangs. The best way to avoid these problems is to clean all system font folders and start managing fonts yourself. Check what fonts are needed for a certain document, avoid using fonts installed by the system. Although it is very generous from Apple, Adobe and Microsoft to give us a lot of fonts for free it is wise to manage them yourself. Check the following font locations:
~Library/Fonts
~System/Library/Fonts
~User/Library/Fonts (first make the Library visible: from within Terminal type the following command and press Return: chflags nohidden ~/Library)
Remove all fonts installed by Adobe (109 fonts) and Microsoft (154 fonts) to a differrent location. I manage them with FontExplorer 3.0 but you are ofcourse free to use any other font manager you prefer. Clear out any system font which is not needed by the system. Make sure the removed fonts can be enabled when needed. In FontExplorer you can create a set like 'Adobe CS5 Fonts' and put all Adobe fonts in there. This also counts for Apple system fonts which you remove. Create a new set in FontExplorer and call it OS Lion Fonts for example and move all fonts in there. I'd like to point out that I choose to manage fonts myself and I keep FontExplorer's capabilities to organaise fonts turned off (Preferences > Advanced > Organise font files). This way the Finder structure I use to manage my fonts (which is by foundry/designer) is maintained.
Clearing all unneeded fonts keeps the font list short and uncluttered which makes it easy to select fonts in InDesign or any other app. When you are designing things you want to make a selection of fonts you want to use in advance so keeping a lot of fonts available to the system is pointless in my opinion anyway.
Also, this process gets rid of a lot of fonts which you don't use/need like Chinese or whatever other language fonts. It shortens the font list dramatically. Setup font auto activation/deactivation so that fonts are disabled automatically after reboot or when you close a document to prevent the font list from growing out of proportions.
Below is the list of fonts which I keep installed/enabled by default in my ~System/Library/Fonts folder:
Apple Color Emoji.ttf
Apple Symbols.ttf
AppleGothic.ttf
Courier.dfont
Geneva.dfont
HelveLTMM
Helvetica LT MM
Helvetica.dfont
HelveticaNeue.dfont
HelveticaNeueDeskUI.ttc
Keyboard.ttf
LastResort.ttf
LucidaGrande.ttc
MarkerFelt.ttc
Menlo.ttc
Monaco.dfont
Symbol.ttf
Times LT MM
Times.dfont
TimesLTMM
ZapfDingbats.ttf
I haven't checked Times yet but I think it can be disabled. If you think Times is causing problems and you rather want to activate it yourself when it is needed or you want to use it you can remove it from the ~System/Library/Fonts folder. Drag the font to the desktop to make a copy first. Next trash the font file. Enter your admin password end you're done. If a font is needed by the system it gets restored automatically and you get a notification like "The system font 'HelveticaNeue.dfont' had been restored. This font was removed. Mac OS X needs this font to display text onscreen."
If you don't use FontExplorer you can use Onyx to clean font caches when you are done clearing out unwanted fonts. Always reboot afterwards.
Hope this helps.

My InDesign CS5 has recently been acting up, its missing the toolbar along with other problems.

My InDesign CS5 has recently been acting up, its missing the toolbar (and yes it checked all the tabs and so on). My question is with uninstalling the program and then re-installing it solve my problems? Its been acting up in other ways as well such as I can"t use shortcuts anymore and the tabs on the top seem to be missing some normally present features. What should I do as a senior in college with a design show coming up I really need my InDesign CS5. Thanks in advance

Try replacing your preferences.

InDesign CS5 and CS5.5 Plugin issues.

I'm having problems with a InDesign file created in CS5.5 and opening it in InDesign CS5. It's giving me PlugIns error messages. I know there is a issue in this, but I have not found any solutions.
Unfortunately, I cannot even go and export the file in InDesign CS5.5 as idml file as I no longer have CS5.5 at work. How can I solve this problem without having to redo the whole job?

When I open an InDesign CS 5.5 idml in my InD CS 5, the pictures don't show (only as grey areas). What can I do to make them visible (if I don't have the links on my computer)?
As noted in your other thread, How do I make pictures visible in idml?, unfortunately you cannot.

InDesign CS5 - Workspace/Toolbars issue.. permissions?

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