InDesign CS5: You've encountered a problem and needs to close

I have a continual problem with my Indesign CS5. At least once a day it closes and I get the message: You've encountered a problem and needs to close. I don't loose what I'm working on, but it is very fustrating. I can not pinpoint what is causing this, it seems random. It also takes quite a while for the program to close and I cannot use anything other program until this resolves itself. Any ideas?

sheept wrote:
I have a continual problem with my Indesign CS5. At least once a day it closes and I get the message: You've encountered a problem and needs to close. I don't loose what I'm working on, but it is very fustrating. I can not pinpoint what is causing this, it seems random. It also takes quite a while for the program to close and I cannot use anything other program until this resolves itself. Any ideas?
Err, I always get confused about whether this is the Protective Shutdown message under Windows...I think it is. If so, please see
%USERPROFILE%\Local Settings\Application Data\Adobe\InDesign\Version 7.0\en_US\Caches\InDesign Recovery\ProtectiveShutdownLog
which should tell you why it is failing.
If it's just a normal crash, see http://indesignsecrets.com/guide-to-interpreting-indesign-crash-reports.php.

Similar Messages

An error occur indesign.exe has encountered a problem and needs to close.

I am having trouble with adobe indesign CS5. Each time I opened my document an error occur indesign.exe has encountered a problem and needs to close. It got send report and don't send report to Microsoft. I have already used google web as a help and nothing came up. I have already tried to uninstall and re-install it but still same issue occured. Other Adobe products such as Adobe Dreanweaver CS5 and Adobe Flash CS5 work fine.I would greatly appreciated if you can walk me through. Thanks.

Windows error reports are too vague to help us much. Did you get an error number?
Is this happening now every time you start ID? That would likely mean the recovery data is damaged. You can find the InDesign Recovery folder in your user profile. This folder is probably hidden, so you'll need to set Windows Explorer to show hidden and system files, then look in the same directory as the location of InDesign Defaults, which you can find for your version of Windows in the information in this link: Replace Your Preferences
Once you find the InDesign Recovery folder, either rename or empty it, then ID should start normally. If you file crashes again when you try to open it from the file menu please tell us as much information as you can.

Adobe Flash CS5 has encountered a problem and needs to close

Hi,
I have two laptops. I have installed Adobe Flash CS5 in my first laptop (Windows XP). When I start the application, it shows the following message:
"Adobe Flash CS5 has encountered a problem and needs to close"
I have installed the Flash CS5 in my second laptop and it worked fine.
Error signature:
AppName: flash.exe AppVer: 11.0.0.485 ModName: updaternotifications.dll
ModVer: 1.0.0.64 Offset: 0006a8dc
Can anybody help?
Thanks.
Housea

try this also
1. Reset preferences:
To reset on Windows, delete:
C:\Documents and Settings\username\Local Settings\Application Data Adobe\Flash CS4\
C:\Windows\system32\Macromed\Flash\FlashAuthor.cfg
To reset on Mac OS X, delete:
/Users/username/Library/Preferences/Flash CS4 Preferences
/Users/username/Library/Preferences/Flash 10 MRU
/Users/username/Library/Preferences/com.adobe.flsh-10.0.plist
/User/%username%/Library/Application Support/Adobe/Flash CS4/
/Library/Application Support/Macromedia/FlashAuthor.cfg
2. Install the latest Flash update if available.
3. Install the latest version of Flash.
4. Install current Windows service packs and other updates.
5. Run Flash in a simplified mode (Windows). / Run Flash in safe mode (MAC OS - Refer to http://kb2.adobe.com/cps/404/kb404936.html)
Some applications or services may cause system errors or freezes when running concurrently with Flash. Services are specialized programs that perform functions to support other programs. Before starting Flash, disable other applications, including startup items (items that start automatically), and services.
To disable startup items and services, see "Disable startup items and services (Windows XP)" (TechNote kb404984).
To re-enable startup items and services:
1. Choose Start > Run, type msconfig, and click OK.
2. Choose Normal Startup on the General tab, click OK, and restart the computer.
Note: If unselected items were present on the Services or Startup tab, then you will need to unselect them again
6. Install Flash from the desktop.
7. Reinstall Flash in a simplified/safe (for MAC OS) mode.
8. Run Flash in a new user account.
9. Check for font problems.
10. Optimize handling of temporary files by Windows XP.
11. Set the virtual memory paging file to the default size.
12. Repair and defragment hard disks.
13. Scan the system for viruses.
14. Identify the file that causes the problem.
15. Install Adobe Flash CS4 on a different computer.

Indesign.exe has encountered a problem and needs to close.

After formatting my hard drive and reinstalling InDesign CS3, I am not able to open the program.
When I click the shortcut to start the program, it starts to load for about 10-15 seconds, then freezes and gives me this error message:
"Indesign.exe has encountered a problem and needs to close."
I tried reinstalling over the first installation. Then I downloaded the latest updates (Ver. 5.0.4)
Then I rebooted the computer. Same problem. Rebooted two more times. Same problem.
Uninstalled the program. Reinstalled. Rebooted. Same error msg. Installed update to Ver 5.9.4, same error msg.
Rebooted again, same error msg.
What's next? I am at a loss.
Thank you

Ok, I did the following with no luck yet...
Deleted fonts that had been dragged into the Windows Fonts folder.
Searched for adobefnt*.lst, found 6 files, deleted them.
Uninstalled InDesign again.
Downloaded CleanScript.
Did CleanScript Method 1 as described in ReadMe file:
    Uninstalled InDesign
    Went to documents and settings\username\application data\adobe\patchlogs
    deleted adobeInDesignCS35.0.log
    deleted adobeSingCS3 0.1.log
    deleted adobeLinguistics CS3 3.0.0.log
    Went to documents and settings\username\local settings\application data\adobe
    Looked for files to delete with CS3 in the name, but did not see any.
    Installed InDesign
    Rebooted
    Would not start
Did CleanScript Method 2 (same as you suggested)
    Uninstalled InDesign
    Ran Clean Script
    Reboot
    Run MSconfig
    turned off everything not marked as "essential"
    reboot
    Tried to install ID
    Error Msg: Windows Installer Service needs to be running
    Ran MS config/ enabled Installer service
    reboot
    Installed ID
    Tried to start it, would not start, got this error msg:
          Licensing for this product has stopped working. You cannot use this prodict at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT...
    Started MSconfig/ enabled all the old services
    reboot
    Tried to start ID, got same Licensing error msg
    Reinstalled ID on top of the old installation
    Tried to start ID
    Got the OLD error msg
         InDesign.exe has encountered a problem and needs to close.

"Distiller has encountered a problem and needs to close."

I installed CS3 Design Premium last week. (XP, SP2) I haven't run any of the CS3 updaters yet because I haven't had a chance to research any possible gotchas.
I am repeatedly getting this message:
Acrobat Distiller
Acrobat Distiller has encountered a problem and needs to close. We are sorry for the inconvenience.
Error signature
AppName: acrodist.exe AppVer: 8.0.0.456 ModName: acrodistdll.dll
ModVer: 8.0.0.456 Offset: 001e0ad4
I don't have Distiller open, but I guess it must be running in the background. I create PDFs by exporting from InDesign.
What does this error mean? Should I be very afraid?
Marlene

Hello, I had this issue with Acrobat 9.0 v.946 but resolved my issue with x64 Vista Ultimate as follows:
Open Acrobat Distiller
Click Settings
Click Font Locations
Open Windows Explorer and Navigate to EACH listed Font Location
Verify there are FONTS in each location, .ttf is a good giveaway.
When you find a Windows Explorer location listed in Distiller with No Fonts do the following:Go back to the Distiller-Settings-Font Locations screen, highlight that location and click the Remove button
Continue viewing folders in Windows Explorer until you have verified that fonts are listed in all the other Distiller-Font Location-folders
Close both Distiller and Windows Explorer
Reboot your system
Now here’s the tricky part:
After sign-on Do Not Touch your mouse or keyboard for Five Minutes
Watch your mouse icon as it swirls while loading background applets
Watch your network icon slowly, ever so slowly change from X to O indicating connectivity.
If you screen blanks out, just move the mouse cursor enough to get the screen back and the cursor where you can see it.
After Five Minutes – if you have not received the message--Acrobat Distiller must close--this procedure worked for you.
Hope this helps some of you.
Update: MS Admin Events indicate that a HDD might be corrupted. Chkdsk indicated bad clusters, new drive ordered - in other words - this was the problem all along

Adobe Photoshop Lightroom has encountered a problem and needs to close. (ver 1.4.1)

I completed a search for this problem here and other forums, and found very useful information, however, I still need help. My laptop is an HP Pavillion dv1000, Intel Centrino, Windows XP, 1.24G of RAM; Camera is a Canon 5D, shooting JPEG only.
After a couple of weeks enjoying a vacation in the Caribbean, it was time to load all the new pics in the computer. I removed the card from my camera and using windows explorer, downloaded all pics in MyPictures folder. I created a new folder for this trip, and while I was there, I decided to reorganize several folders from previous trips. I renamed and moved folders around, deleted pictures, etc. (I believe that all the changes that I made created my problem.)
Once I finished all the changes with my folders, I launched Lightroom (ver 1.4.1) with the idea of synchronizing the folders and start working on my new pictures. After apx 8 seconds, I got the message: Adobe Photoshop Lightroom has encountered a problem and needs to close. We are sorry for the inconvenience.
After a google search, I found a lot of potential answers to my problem, including this one, which I tried:
"It might also be worth trying a temporary test catalog, just to see whether it's specific to that catalog. To do so, go to File menu > New Catalog and create a new catalog somewhere easy - Desktop perhaps - and just try importing a few photos into that test catalog and see if you can get it to freeze. I'm wondering if the catalog's been damaged slightly by that initial unexpected close, and if so, we'll see if we can get that sorted out for you."
I did exactly that (created a test catalog) and I don't get the error. I am not clear on what does that mean. Could you help me understand it? What do I need to do to use my old catalog? Is it damaged? How can I fix it? Did I loose all the work that I did in my previous pictures?
If I go back to my original catalog, I still get the error.
Thank you in advanced for your assistance.
Tony

Tony,
Here's something you might try:
Create a new, empty catalogue and try File->Import from catalog... and specify your broken one as input. With luck the damage will be left behind.
If that doesn't work, try deleting or renaming your preferences file. Look here for its location.
And if that doesn't work, try deleting or renaming your presets folder. See that same website for details.
Let us know how you make out.
Hal

Adobe Audition has encountered a problem and needs to close.

I have been using Audition 2.0 on this computer for quite some time and suddenly now when I open it, I get the cryptic error dialogue:
"Adobe Audition has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of something, the information you were working on might be lost. For more information about this error, click here."
When I click for more information, it's something useless like:
AppName: audition.exe AppVer: 2.0.5306.2 ModName: unknown
ModVer: 0.0.0.0 Offset: 65726168
Nothing on my computer has changed. There are no viruses. I have not added any new audio plug-ins. I am completely up to date with all critical Windows XP SP3 updates and none have been downloaded and installed recently anyway.
I searched the knowledgebase and found a document that suggesting many things to try. I tried them all, including running the Windows hard disk "check disk" tool with options to fix file system errors and recover bad sectors. I also defragmented the hard drive. Lastly, I completely uninstalled Audition, then manually deleted any remaining files, including registry entries as suggested in another knowledgebase article.
I then re-installed Audition 2.0 and it did exactly the same thing! This it maddening. Now it gets even more interesting. I discovered that if I start up the
Adobe ExtendScript Toolkit that Adobe Audition installed also, then try to launch Audition from the toolkit, IT STARTS CORRECTLY! I can then close the toolkit and use it like normal. Weird work-around.
What the heck could possibly be going on? Anyone have any ideas? I've attached the error log file that is generated by the error but I doubt it will be of much help.
Thanks!
Steve in Chicago

stevefoobar2: I may have found a solution for you.
I had the same thing happen to me today. I was using Audition 2 this morning without any problems. But this afternoon, it started giving me the exact same error with no apparent reason. Nothing on my system had changed.
So I uninstalled it and installed Audition 3 in its place. Audition 3 continued to have the same problem that Audition 2 had, so we can assume that this is not something that was changed between versions.
But my attention was brought to the fact that you and I are both running Windows XP SP3 fully up-to-date. So I thought I'd try seeing it from the angle of a problem with Windows instead of Audition, and see if I didn't get a better result -
First, I logged on to Windows as Administrator. This may or may not be required, but you'll probably want to do it just in case (you'll see what I mean later). At this point, Audition still crashed the same way when I opened it, so I moved on to my next troubleshooting strategy -
Instead of opening Audition directly, I right-clicked the Audition icon and selected "Run as..." This may seem odd since I was already logged in as Administrator, but it proved to be the solution in my case.
In the "Run As" diolog, there are two main options: run as current user, or run as another user.
Since I was already logged in as Administrator, I could safely select the first option (run as current user). But here's the catch: selecting the first option allowed me to UNcheck the box underneath that says "Protect my computer and data from unauthorized program activity" (see the attached picture)
Audition opened without any problems when I did this.
This makes me think that one of the Windows security features suddenly decided to block something that Audition was trying to do, crashing the program in the process. By turning off this security feature, the problem was solved. And I only had to do it once. Every time afterwards, Audition has opened without any problems when I simply open it from my desktop. Perhaps Windows now remembers not to block Audition in the future.
However, I have not restarted my computer yet, or logged off as Administrator. You may need to tweak this solution if you plan to do either of these things. You may end up having to "Run as" Audition every time you restart your computer or log off. You may even need to select the SECOND option, and run the program as Administrator with the appropriate password.
Anyway, this was the only post I could find on Adobe.com concerning this problem, so I thought I'd post my solution in case it helped someone else.

Adobe Captivate has encountered a problem and needs to close. We are sorry for the inconvenience.

I am trying to use Adobe Captivate 5 and I am receiving this message when trying to open the application,
"Adobe® Captivate® has encountered a problem and needs to close. We are sorry for the inconvenience."
Can you explain how this issue can be resolve!?

Hi there,
On which operating system are you using Adobe Captivate?
Please recreate the preferences of Captivate, following is the location of Captivate Preferences:
Windows 7: C:\Users\[user name]\AppData (hidden folder)\Local\Adobe\Adobe Captivate 5 folder
Windows XP: C:\Documents and Settings\[user name]\Local Settings\Application Data\Adobe\Adobe Captivate 5 folder
Mac: /Users/[user name]/Library/Preferences/Adobe Captivate 5 folder
rename Captivate 5 to Captivate 5_old
and then try to launch Captivate 5
Thanks.

Adobe Reader has encountered a problem and needs to close.

When reading PDF attachments, I get the following: Adobe Reader has encountered a problem and needs to close. I have tried to remove Adobe Reader via Control Panel, Add or Remove Programs but that won't work. I get this: This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package. I don't know how to do what is being asked. I have tried to download Adobe Reader again but get this when I do: Note: this application already installed.
I have Adobe Reader X (10.0.1) with an update installed on 2/19/2011. I have Windows XP SP3.
Anyone who can help me get Adobe Reader working correctly again or uninstalling it so I can reinstall.
Thanks for any help.

Thanks for the input. Did you remove Adobe Reader 10 first before you downloaded the older version? If you removed it, how did you do that? The add/remove programs in control panel won't let me remove it -- it says a patch package can't be opened.
Date: Mon, 9 May 2011 00:12:41 -0600
From: [email redacted by moderator]
To: [email redacted by moderator]
Subject: Adobe Reader Adobe Reader has encountered a problem and needs to close.
hi
i had also the same problem with that version.
so i download older version and this solved the problem.
>

Error: adobe acrobat elements has encountered a problem and needs to close

When I right-click to Convert to PDF or Convert to PDF and EMail for .xls, .xlsx, .doc, .docx, .pptx, .ppt, .pub, and .igx items (what I've tried so far), I get the following error: "Adobe acrobat elements has encountered a problem and needs to close". It works fine on .bmp .tif, .txt, .htm, and .jpg (what I've tried so far). I am not having problems printing to Adobe to convert, nor am I having problems creating a PDF within a program, and I'm not having problems converting from IE. I am using Windows XP Professional, Microsoft 2007, and IE 7. My Adobe product is Adobe Acrobat X Pro Version 10.1.2. What can I do to resolve this problem? Thanks.

No, I don't have an older version. I did a search on my C drive for anything that has a name of Acrobat Elements and came up with the following: (I'm hoping you can see this)

Adobe RoboHelp 8 has encountered a problem and needs to close.

I am trying to generate a project as WebHelp and after about 10 minutes of generating, the following error message appears: "Adobe RoboHelp 8 has encountered a problem and needs to close."
I am able to generate all other projects, just not this project.
This project is not on the network. It used to be on the network, but I moved it to my local directory awhile ago.
I tried restarting the computer. I tried generating from another computer and that did not work either.
I tried repairing the CPD through Microsoft Access. (I am not able to rename the CPD, because when I do that, almost all of my topics appear as broken links, so I use Microsoft Access to repair the CPD instead).
Is there anything else I can check or try?
Thanks,
Debbie

Thanks. I didn't see anything in the .HHP.
However, I think I'm getting closer to finding the solution (at least I
think I've found the problem).
I have various conditional tags. One is called "uni2" and one is called
"Remove_in_uni2".
When I generate with "uni2" excluded and "Remove_in_uni2" included, the
WebHelp generates.
When I switch them ("Remove_in_uni2" excluded and "uni2" included), then I
get the error.
I tried removing the underscores - didn't work.
I tried renaming it to RemoveIn18 - didn't work.
Any suggestions, anyone?
Thanks,
Debbie
                                                                                From:       Peter Grainge <[email protected]>
To:         Debbie Sarig <[email protected]>
Date:       06/18/2009 09:06 AM
Subject:    Adobe RoboHelp 8 has encountered a problem and needs to close.
The CPD is created from RoboHelp's internal files so a repair will not
necessarily fix the issue as Access will not know what to look for. A
rebuild is what is needed and it should not result in the broken links you
are seeing. However, that can happen and I have seen it. After repairing
the links, I had no further problems. Try generating a CHM first as if that
will create, it may make changes to the HHP that prevent the broken links.
Also take a look in the HHP for any obvious path errors.
Do you have many folders in the project? If not, creating a new project
should not be too painful as you can import all the topics in a folder in
one hit.
See http://www.grainge.org for RoboHelp and Authoring tips

Blackberry Desktop Software has encountered a problem and needs to close

When I try to open Blackberry Desktop the message I get is that Blackberry Desktop Software has encountered a problem and needs to close. I have a Blackberry Bold 9700 and as a result I cannot sync. Does this mean I need to uninstall and reinstall? If I reinstall will I lose the update that I have on my phone that has changed the interface? Will I have to reinstall that as well?
Thanks for any help or advice you can give me.

I suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Also, for XP users, please be sure you are on SP3...that is the current minimum level required with the latest Desktop Software.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Quick time Player has encountered a problem and needs to close

Hello,
I am getting this message and it is driving me bonkers!
"quick time Player has encountered a problem and needs to close. We are sorry for the inconvenience".
Am running XP. Have uninstalled all Apple programs (QT, iTunes, update, bonjour, etc and in the order Apple recommends.) I re-installed QuickTime again.
Same Problem.
Went to the control panel and launched the quicktime control panel.
QuickTime Preferences comes up. If i choose the "files type" tab this error comes up in a window:
RUNDLL
An exception occurred while trying to run "C:\WINDOWS\system32\shell32.dll,Control_RunDLL "C:\Program Files\QuickTime\QTSystem\QuickTime.cpl",QuickTime"
Clicking on this just closes the window.
Some one on another post mentioned something about another codex takinhg the place of an original. How do I find if this is causing it if only to shut down that avenue of conceren?
This has taken up SOOO much time I can't tell you and I can't use my iPhone or iTouch until I get it sorted.
Any help would be much appreciated.
Craigeed
Message was edited by: craigeed
Message was edited by: craigeed

QuickTime Preferences comes up. If i choose the "files type" tab this error comes up in a window:
RUNDLL
An exception occurred while trying to run "C:\WINDOWS\system32\shell32.dll,Control_RunDLL "C:\Program >Files\QuickTime\QTSystem\QuickTime.cpl",QuickTime"
Some one on another post mentioned something about another codex takinhg the place of an original. How do I find if this is causing it if only to shut down that avenue of conceren?
Good work, craigeed. That's enough information (of precisely the right type) to suggest that you don't have a codec pack issue. If you had a codec pack problem, usually you'd get a rundll error if you just tried to open the control panel (and you're getting further in than that). Also, the rundll error for a codec pack problem would indicate that your QuickTime.cpl is lurking in the wrong place (down in the \system32\ directory). Your message is showing that your QuickTime.cpl is in precisely the correct location.
So we'd better start checking on some other possibilities.
The "QuickTime has encountered an error" message is pretty generic, but on at least some versions of QuickTime 7.x it has suggested malware problems. So we'd better try getting that off the table.
Download fresh definitions and run vigorous virus and antispyware scans. If your security software providers offer them, try backing that up with an online virus scan. (That can sometimes pick up an infection even if the security software on the PC has been compromised.)
Do the scans show up any problems? If so, does fixing them help with the QuickTime error?

InterVideo WinDVR Application has encountered a problem and needs to close.

My TV Anywhere has suddenly stopoed working and the message "InterVideo WinDVR Application has encountered a problem and needs to close. We are sorry for the inconvenience." appears each time I try to open the program. MSI Radio works fine. I have uninstalled and re-installed the programe (originally MSIPVS now MSIPVS3). I did try to download the new Beta drivers just to try, but the zip file shows 0 bytes!
Has anyone come across this, or can anyone suggest what I can try to resolve the issue?
Many thanks in anticipation
Gareth

Jeremy:
I should point out that I am much more confident with software issues. I am not a hardware person and have never attempted to open up the box!
Realtek is the card on the motherboard.
I hope this is the information required:
OS Information:
Property   Value
OS Name     Microsoft Windows XP Professional|C:\WINDOWS|\Device\Harddisk0\Partition1
Service Pack     2.0
OS Manufacturer     Microsoft Corporation
Windows Directory     C:\WINDOWS
Processor:
Property   Value
Current Clock Speed     3000
Description     x86 Family 15 Model 2 Stepping 9
Manufacturer     GenuineIntel
Name     Intel(R) Pentium(R) 4 CPU 3.00GHz
Memory (RAM):
Property   Value
Bank Label     RAS 0 & 1
Capacity     536870912
Bank Label     RAS 2 & 3
Capacity     536870912
Total Memory Deteced in Hardware: ~1024 MB
Memory Reported to Operating System: 1023MB
Disk Drives:
Property   Value
Description     Disk drive
Manufacturer     (Standard disk drives)
Model     Maxtor 6Y160M0
Media Type     Fixed hard disk media
Size     163921605120 (~153 GB)
Number of Partitions     2
Description     Disk drive
Manufacturer     (Standard disk drives)
Model     Canon MP Memory Card USB Device
Media Type
Number of Partitions
Description     Disk drive
Manufacturer     (Standard disk drives)
Model     IC35L060 AVV207-0 USB Device
Media Type     Fixed hard disk media
Size     61492193280 (~57 GB)
Number of Partitions     1
Installed Printers:
Property   Value
Name     PaperPort Color Image
Port Name     BIPORT
Default     False
Driver Name     PaperPort Color Printer Driver
Name     PaperPort Black & White Image
Port Name     BIPORT
Default     False
Driver Name     PaperPort Mono Printer Driver
Name     Microsoft Office Document Image Writer
Port Name     Microsoft Document Imaging Writer Port:
Default     False
Driver Name     Microsoft Office Document Image Writer Driver
Name     Generic / Text Only
Port Name     LPT1:
Default     False
Driver Name     Generic / Text Only
Name     Canon MP370 Series Printer
Port Name     USB001
Default     True
Driver Name     Canon MP370 Series Printer
Name     Auto Microsoft Office Document Image Writer on GARETH-14ETIB74
Port Name     \\GARETH-14ETIB74\Printer
Default     False
Driver Name     Microsoft Office Document Image Writer Driver
Motherboard:
Property   Value
Manufacturer     MICRO-STAR INC.
Model
Name     Base Board
Part Number
Product     MS-6758
Serial Number     00000000
Version     2.00
BIOS:
Property   Value
Manufacturer     American Megatrends Inc.
Name     Version 1.00
Release Date     20040324000000.000000+000
Version     AMIINT - 10
Monitor:
Property   Value
Description     SyncMaster 173V/172V/173S/173B
Name     SyncMaster 173V/172V/173S/173B
Screen Height     768
Screen Width     1024
Keyboard:
Property   Value
Description     Easy Internet Keyboard
Pointing Device:
Property   Value
Manufacturer     Logitech
Name     HID-compliant Wheel Mouse
Sound Card:
Property   Value
Manufacturer     Creative Technology, Ltd.
Description     Creative EMU10K1 Audio Processor (WDM)
Device ID     PCI\VEN_1102&DEV_0002&SUBSYS_80661102&REV_0A\4&1F7DBC9F&0&08F0
Manufacturer     Realtek
Description     Realtek AC'97 Audio
Device ID     PCI\VEN_8086&DEV_24D5&SUBSYS_75851462&REV_02\3&13C0B0C5&0&FD
Video Card:
Property   Value
Adapter Compatibility     NVIDIA
Adapter RAM     268435456
Description     NVIDIA GeForce FX 5600XT
Installed Display Drivers     nv4_disp.dll
Driver Version     6.14.10.6693
Driver Date     29/10/2004 16:50:00
Video Mode Description     1024 x 768 x 4294967296 colors
DirectX Installation:
Property   Value
Version     6.03.01.0146
Modem:
Property   Value
Network Adapters:
Property   Value
Description     Intel(R) PRO/1000 CT Network Connection - Packet Scheduler Miniport
Description     Packet Scheduler Miniport
Description     Microsoft TV/Video Connection
Description     1394 Net Adapter
Description     1394 Net Adapter
External Ports:
Property   Value
External Reference Designator     Def
External Reference Designator     Sanjoy
Expansion Slots:
Property   Value
Slot Designation     PCI1
Slot Designation     PCI2
Slot Designation     PCI3
Slot Designation     PCI4
Slot Designation     PCI5
Slot Designation     AGP
Copy To Clipboard
I do very much appreciate the help from you all!
Gareth

Has anybody gotten this popup error message: ASI Eve CL Monitor has encountered a problem and needs to close

Has anybody received this error message: ASI Eve CL Monitor has encountered a problem and need to close?
== This happened ==
Every time Firefox opened
== Don't know

I don't think this is a Firefox problem. I have the same error message and I get it regardless of whether I'm using Firefox or another browser.
In checking [http://www.whatsrunning.net/QueryProductID.aspx?Product=16854] it is a file owned by Microsoft. I suggest you check your registry for errors.

InDesign CS5: You've encountered a problem and needs to close

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