InDesign CS6 and Office 365

Our users of CS6 (and 5.5) are storing documents in SharePoint Online (Office 365).  When they go to click on the documents, instead of opening up in the InDesign application, they are prompted to download and save the file.  It's like it doesn't recognize that the client has the application installed.  We had a similar issue with PDF files about 2 months ago, but a combination of a Reader upgrade and apparently some change on the MSFT side of things cleared it up.
Anyone else seeing this behavior?  Is this "by design", or is there a workaround?
Henry

or you may use that CC on your computer as well:
http://forums.adobe.com/thread/1347241

Similar Messages

  • InDesign CS6 and Arial Narrow

    I have been using CS5, had problems with the Arial Narrow font not showing up as four variations but only one, and eventually got it resolved somehow so that I had a separate font listed as Arial Narrow in the font name drop down list and four variations listed in the other drop down list (all distinct from the Arial font with its four variations). I know I deleted a lot of AdobeFnt*.lst files. I know I tried the hotfix that I found through a lot of Google searching, but it said it didn't apply to my system. Beyond that, I don't know what fixed the problem and I remember it feeling like a lot of trial and error, but eventually I got it solved.
    A few days ago I installed CS6 on my system for the first time, and now I've got the same problem back again. I've spent all afternoon trying to resolve it but without any success.
    I have three sets of TTF files for Arial Narrow, each set with four files for regular, bold, italic and bold italic. One set is version 2.20, one is version 2.37 and the other is version 2.40. My system is running Windows 7 Professional, 64-bit.
    Does anyone have any idea of what will fix this problem on my system? I have a lot of InDesign documents that use Arial Narrow, so now whenever I open one of them, I have lots of missing font references. If I could get Arial Narrow reinstalled properly once again, they'd all go away.
    Thanks!

    This problem is due to the offending fonts having the wrong "Preferred Family" and "Preferred Subfamily" names and it can be corrected using a Font Editor, such as the free version of Type light which can be downloaded from http://www.cr8software.net/typelight.html.
    The process I found to work (in Windows 8 with Adobe Indesign CC and Office 2010) is as follows:
    Open a File Explorer window and go to the system font library at C:/Windows/Fonts and double click on the Arial font (this has a special icon indicating that it contains multiple subentries)
    Copy the fonts for Arial Narrow, Arial Narrow Bold, Arial Narrow Italic and Arial Narrow Bold Italic to a new folder on your desktop
    Edit each of these copies using your font editor and change the  Preferred Family and Preferred Subfamily names (in Type light use the menu option Font>Names... then click the Advanced button)
    The Preferred Family should be changed to Arial Narrow and the Preferred Subfamily should be either Regular, Bold, Italic, or Bold Italic as per the particular font you are editing (While you are there you could also make similar changes to the Arial Black font which has the same problem - in this case, make Preferred Family Arial Black and Preferred Subfamily Regular)
    Save each font file back over the top of the one in the folder on the desktop (Save and replace) then open a new File Explorer window for that folder and drag the changed fonts back into their orginal location at C:/Windows/Fonts/Arial
    Open a new File Explorer window and do a search on the C: drive for all instances of AdobeFnt*.lst then delete all of them
    Restart your computer

  • How can i download InDesign CS6 and not CC from your website?

    how can i download InDesign CS6 and not CC from your website?

    Are you a cloud subscriber, or are you looking for a perpetual license or trial version?

  • SP 2010 and Office 365 C2R owssupp.dll or interceptor.dll issues

    Hello,
    At my company we're having compatibility issues after upgrading our
    Windows 7 SP1 64-bit NL-NL laptops
    to Internet Explorer 11 and Office 365 ProPlus Click-to-Run
    32-bit NL-NL.
    Our
    initial notebook configuration had Internet Explorer 9,
    Office 2007 ProPlus and Lync Basic 2013 installed.
    The upgrade path exists of deleting Office 2007 and Lync Basic 2013, installing the Office 365
    Click-to-Run and letting Internet Explorer update via the Windows Updates
    The issues we experience happen between our
    SharePoint 2010 On Premise and the SharePoint Online environment.
    While we had no issues before, now, when trying to edit a document on SharePoint 2010 On Premise
    we get the message: "A Microsoft SharePoint Foundation compatible application could not be found to
    edit the document"
    Doing some digging around online a lot of topics point to the ‘owssupp.dll’ as a possible culprit
    but to no avail we tried a number of suggested solutions, listed below. Some of these solutions might propably work for the Office 2013
    MSI installation but none of them seem to apply to the Click-to-Run version.
    - Repair Office (Fast and Online)
    - Delete and reinstall Office
    - Switch in IE between 32 and 64 bit mode but this is
    not possible with Internet Explorer 11
    - Tried the Microsoft Hotfix KB
    2726997 but got the message that it
    does not apply to our system.
    - Check registry references if owssupp.dll points to Office 15
    - Manually re-register owssupp.dll
    - Replaced owssupp.dll by the Office 2007 version
    - Checked if all SharePoint add-ons in Internet Explorer were enabled        
    -> 'Sharepoint OpenDocuments Class' refers to interceptor.dll
    not owssupp.dll
    - Check/Install “Microsoft Sharepoint Foundation Support”..
    Click-to-Run doesn’t
    have that option
    - Create registry keys in:  HKEY_CLASSES_ROOT\Installer\Components\55EAFA0B8A4403B428FDE038B252C621
    What there should be: HKCR\Installer\Components\55EAFA0B8A4403B428FDE038B252C621\x86\1033
    What should be added: HKCR\Installer\Components\55EAFA0B8A4403B428FDE038B252C621\x86\1043
    But the 55EAFA0B8A4403B428FDE038B252C621-key
    doesn't exist with the Click-to-Run version and manually creating it doesn’t help
    - Put the site in the 'Intranet Zone'
    - Put the site in the 'Trusted Sites' list (prodsharepoint.kindengezin.be)
             -> HKEY_CURRENT_USER\Software\Policies\Microsoft\Windows\CurrentVersion\Internet
    Settings\ZoneMapKey                    -> *.kindengezin.be
    (REG_SZ, Data: 1)
    - Check if our SharePoint 2010 On Premis environment is completely up-to-date
    - Create
    C:\Program Files (x86)\Microsoft Office\Office 15\ and placed the owsupp.dll in it; in case SharePoint would be looking for it in the wrong place;        -> Keep in mind that the folder structure with Office
    365 ProPlus Click-to-Run is different than the 'normal' Office 2013 as the owssupp.dll is now located in C:\Program Files\Microsoft Office 15\root\office15\owssupp.dll
    - Checked if our Firewall settings are up to date (IP-ranges and other settings)
    The test where I got it to
    work, but is not a solution in my personal opinion is: Open the Lync Basic 2013 setup and only check
    Support for Microsoft SharePoint Foundation
    In your Programs and Features list you now have 2 entries: Microsoft Lync Basic 2013 Microsoft Office
    365 ProPlus – nl-nl
    I do not trust this “solution” as I do not know the future consequences of this “solution” in terms
    of updates or functionality.

    Anyone? Have OWSSUPP.DLL issues with Office15 and IE11 as well - can't get the "Connect to Outlook" menu option on SharePoint calendars to show.

  • Ok i have indesign CS6 and all files are stored on a 10.7.5 MAC server.  This just started happening.  When I open a file indesigns is creating a textfile in the same folder?  I need some help on this.

    Ok i have indesign CS6 and all files are stored on a 10.7.5 MAC server.  This just started happening.  When I open a file indesigns is creating a textfile in the same folder?  I need some help on this.

    Ask in the ID forum and be much more specific about your configuration. there could be any number of reasons why manifests, temp files or restore files are created.
    Mylenium

  • Can we get Adobe InDesign CS6 and use CS5?

    Hi There,
    We currently have 4 license of InDesign CS5 that comes with Adobe Creative Suite CS5.
    Also an Adobe Product Premium CS5.5. We now need to get an extra license for InDesign CS5 for the Adobe Product Premium CS5.5 machine.
    I noticed Adobe now sells CS6 versions only. Can we get Adobe InDesign Cs6 and have down grade right to use InDesign CS5?
    Best Regards/Allen Chen

    Bob Levine wrote:
    Alternatively move to Creative Cloud.
    But that means buying cloud subscriptions for all seats so everyone is on the same version rather than buying one seat to downgrade. I agree that inthe long run this is probably a better solution, but it may cost more up front.

  • Updating an index in InDesign CS6 and retaining commas

    I have an index in a book document I am creating in InDesign CS6 and as I add imagery to the text the page numbers change so I go to the index panel and generate index which overrides the previous version. This has been working perfectly but my last attempt caused the commas between the page numbers to turn into dots above the base line. I wonder if anyone knows how I can solve this problem and turn them back into commas. In the 'more options'  section of teh index panel I have specified commas as the page separators but this isn't changing them back to commas in the index,
    I would be very grateful if anyone can help me with this.

    Thank you - I can't see where this has happened as it seems to be applying the footnote superscript style to the index. I can restyle the index after each time I regenerate it as a work around. Thank you for your help.

  • I have a problem with indesign cs6 and my epson 3880 on mac

    I have a problem with indesign cs6 and my epson 3880 on mac.  I need an older version of indesign but do not have a serial number....any suggestions?

    I see then I believe Kglad's advice is on track with starting with updating your printer drivers.  I have also moved this discussion over to the InDesign forum as the Users in this forum likely have additional suggestions.
    Also if you can please turn off your e-mail signature if you want to respond via e-mail.  Your responses are going to a public forum where the information is accessible by anyone.  I have edited your previous response to remove the signature.

  • I used a Photoshop file as my background for a brochure in InDesign CS6 and when I print it thru eit

    I used a Photoshop file as my background for a brochure in InDesign CS6 and when I print it thru either InDesign or via exporting it as a pdf it always has a white border.  How can I eliminate this?  I was on the phone with a tech for an hour and fifteen minutes.  The answer I was given is that InDesign places white borders automatically.  Need help, the white borders do not coincide with a mostly black background.

    I am not certain you understood the technical support person from wherever you shought help.
    ID will simply output what you tell it to. If you have designed a brochure that has a bleed and your PS file extends into the bleed, and you output a PDF with the correct settings, and send it to a service bureau (not certain about instyprint) that can print that size with bleeds, then trim it to size...phew. Seems like a run-on sentance there.
    As for printing to the edge of a piece of paper on a local printer that supports it, you need to set up the printer to do so. At least that's how it has worked with the borderless printers I have used.
    If you need an inexpensive brochure printed, try Quantum Digital. As long as you design it to their specs, it is a quick turn, the printing is fine for most inexpensive jobs, and they are pretty inexpensive. Offset quality they are not.
    But your file better be constructed properly.
    Take care, Mike

  • Spinning rainbow wheel for long periods on File Open commands in Acrobat and Office 365 programs

    Hardware & Software:
    MacBook Pro (17-inch, Mid 2009)
    77GB of free hard disk space
    8GB RAM
    Running OS X Yosemite (Version 10.10.2)
    Over the last few days, when I try to execute a File Open command from Adobe Acrobat or Office 365 programs (even from an innocuous location such as Documents), I get the spinning rainbow wheel for long periods of time (10 seconds to minutes) before I am able to select a file to open. I copied messages from Console after a File Open command for each of Adobe Acrobat and Excel (the selected location was Documents), given below:
    Excel Log Messages
    2/24/15 5:50:50.970 PM     WindowServer[147] disable_update_timeout: UI updates were forcibly disabled by application "Microsoft Excel" for over 1.00 seconds. Server has re-enabled them.
    2/24/15 5:51:01.280 PM     NetAuthSysAgent[684]        AFP error -1 mapped to EIO
    2/24/15 5:51:01.281 PM     NetAuthSysAgent[684]        ERROR: AFP_GetServerInfo - connect failed 5
    2/24/15 5:51:01.281 PM     NetAuthSysAgent[684]        AFP error -1 mapped to EIO
    2/24/15 5:51:01.739 PM     WindowServer[147] common_reenable_update: UI updates were finally reenabled by application "Microsoft Excel" after 11.77 seconds (server forcibly re-enabled them after 1.00 seconds)
    Adobe Acrobat Log Messages
    2/24/15 5:58:22.145 PM     bird[257]        Assertion failed: ![_xpcClients containsObject:client]
    2/24/15 5:58:23.454 PM     WindowServer[147] disable_update_timeout: UI updates were forcibly disabled by application "Acrobat" for over 1.00 seconds. Server has re-enabled them.
    2/24/15 5:58:29.538 PM     NetAuthSysAgent[708]        AFP error -1 mapped to EIO
    2/24/15 5:58:29.538 PM     NetAuthSysAgent[708]        ERROR: AFP_GetServerInfo - connect failed 5
    2/24/15 5:58:29.538 PM     NetAuthSysAgent[708]        AFP error -1 mapped to EIO
    2/24/15 5:58:29.722 PM     WindowServer[147] common_reenable_update: UI updates were finally reenabled by application "Acrobat" after 7.27 seconds (server forcibly re-enabled them after 1.00 seconds)
    Can anyone give me an idea of what these messages mean and how I can solve this problem?
    If I'm not in the correct Community for this question, could someone kindly tell me where I should re-post?
    Thanks.
    David Walker

    Yes; I have previously connected to an iMac at this location using File Sharing.  However, in my attempts to solve this problem last week, I had already unchecked File Sharing in System Preferences.  Tonight, I also deleted the folder from the window in the File Sharing System Preferences page, then rebooted.  The problem still persists.
    I try not open files across a server line, i.e., I try always to copy a file to the local computer and open it there.  I may have gotten careless and tried to open a file from the Windows server with either or both Acrobat and Office 365.  Although this was an SMB share, is it possible that these programs are now trying to connect to the Windows server on a File Open?
    I had about decided to quit chasing this problem; we spend about two weeks every two months at this Boston location, and I'll be returning to my Florida home this weekend.  So I decided I would see what the situation was when I returned to my native habitat, although I may be chasing this problem again in our trip to the Boston area in April.
    The other thing I wondered (I guess I can't quite let it go), is whether there is a command line in Terminal that would kill all AFP shares.
    In any case, thanks for your help; you're very knowledgeable.

  • How do i print to pdf from excel? I am using Windows 8.1 and Office 365 (new)

    How do i print to pdf from excel? I am using Windows 8.1 and Office 365 (new)

    Please see Huge lag in games on bootcamp as a reference. The linked thread is for a GT750m.
    Since there are no mid-2013 Retina models (as per Apple - Support - Technical Specifications), assuming this is your Mac - MacBook Pro (Retina, 15-inch, Late 2013) - Technical Specifications - the same should work for you.

  • I just got InDesign CS6 and am running it on an iMac and I know the license is good for two computers which will come in very handy for me.  How do I set it up to access it from my second iMac?

    I just got InDesign CS6 and am running it on an iMac and I know the license is good for two computers which will come in very handy for me.  How do I set it up to access it from my second iMac?

    I just had an afterthought, Peter, if I could bother you further; if the downstairs iMac that I want to access it from is in my wife's name and not mine (even though I'll be the one using it on her computer) does that affect anything or can I simply load the software straight into her computer without any complications?

  • Sharing files between InDesign CS6 and InDesign CC

    Can a user of InDesign CS6 and a user of InDesign CC share files without having to save as idml?

    Whoop. Hit send too soon.
    The CC user has access to CS6 as part of the subscription and should be using that to share files with someone who only has CS6.

  • Deactivated Indesign CS6 and then uninstalled from Windows 7 - now want to re-install CS6 on Windows 8. Please advise procedure and where to download from ?

    Deactivated Indesign CS6 and then uninstalled from Windows 7 - now want to re-install CS6 on Windows 8. Please advise procedure and where to download from ?

    I am looking for the exact same information! Someone, help? I didn't realize when I gave them so much money that Adobe has the customer support of a snake with its tail in its mouth...

  • Indesign CS6 and CC

    I'm building an app for a client. I'm working on InDesign CS6, and my coworker will be working on InDesign CC. Will this be compatiable, or will both computers have to be on InDesign CC?

    or you may use that CC on your computer as well:
    http://forums.adobe.com/thread/1347241

Maybe you are looking for