InDesign CS6 crashes when I export to PDF

VERY frustrating!! Can anyone help please? Thanks

Can you inform us on
Operating system
Build Nr of ID
What is the content of the file
How do you export (interactive or print)
Which settings do you use
What is going on before it crashes

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InDesign cs6 crashes when I export to an epub file.

The file orginally was a cs5.5 file. I have tried rebuilding the file in a new digital file but that hasn't worked. When I save it to open it in cs5.5, I can export to an epub file without any problem. I don't know what I'm doing wrong. I'm running OS 10.7 and I have 4 Gigs of memory. I upgraded to cs6 principally because the advanced epub ability as I'll be publishing mainly e-books. Help! What's happening?
Here is the beginnings of the crash report. (I tried using a converted IDML file.)
Process: Adobe InDesign CS6 [1298]
Path: /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
Identifier: com.adobe.InDesign
Version: 8.0.0.370 (8000)
Code Type: X86 (Native)
Parent Process: launchd [271]
Date/Time: 2012-05-27 17:20:00.866 -0400
OS Version: Mac OS X 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report:          -7314 sec
Per-App Interval Since Last Report: 262 sec
Per-App Crashes Since Last Report:   6
Anonymous UUID: 312E1911-54EA-4BAB-B989-09606B5F50C7
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
    __TEXT 0000000000001000-0000000000005000 [   16K] r-x/rwx SM=COW /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
Application Specific Information:
objc[1298]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.adobe.InDesign.EBookExport            0x19f1c5c9 0x19ee0000 + 247241
1   com.adobe.InDesign.EBookExport            0x19f1f0a7 0x19ee0000 + 258215
2   com.adobe.InDesign.EBookExport            0x19f26d34 0x19ee0000 + 290100
3   com.adobe.InDesign.EBookExport            0x19f26d07 0x19ee0000 + 290055
4   com.adobe.InDesign.EBookExport            0x19f26d07 0x19ee0000 + 290055
5   com.adobe.InDesign.EBookExport            0x19f19ffb 0x19ee0000 + 237563
6   com.adobe.InDesign.EBookExport            0x19f602ff GetPlugIn + 210559
7   com.adobe.InDesign.EBookExport            0x19f62df9 GetPlugIn + 221561
8   com.adobe.InDesign.EBookExport            0x19eec25c 0x19ee0000 + 49756
9   PublicLib.dylib 0x01722c62 CExportProvider::ExportToFile(IDFile const&, IDocument*, IPMUnknown*, PMString const&, K2::UIFlags) + 370
10 com.adobe.InDesign.Import Export UI            0x0f23461a GetPlugIn + 19946
11 com.adobe.InDesign.Import Export UI            0x0f233307 GetPlugIn + 15063
12 com.adobe.InDesign.Import Export UI            0x0f2316f6 GetPlugIn + 7878
13 com.adobe.InDesign.Actions                0x17103bc4 GetPlugIn + 19908
14 com.adobe.InDesign.Actions                0x171087b2 GetPlugIn + 39346
15 com.adobe.InDesign.AppFramework            0x0df70614 0xdf60000 + 67092
16 com.apple.HIToolbox                       0x9be13dec _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
17 com.apple.HIToolbox                       0x9bc8f4f3 _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1602
18 com.apple.HIToolbox                       0x9bc8e970 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCall Rec + 482
19 com.apple.HIToolbox                       0x9bca3755 SendEventToEventTarget + 76
20 com.adobe.InDesign.AppFramework            0x0df6ee21 0xdf60000 + 60961
21 com.adobe.InDesign.AppFramework            0x0df8d327 GetPlugIn + 12007
22 com.adobe.InDesign                        0x00001ec5 main + 341
23 com.adobe.InDesign                        0x00001d55 start + 53
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib                    0x99b6490a kevent + 10
1   libdispatch.dylib                         0x904ace10 _dispatch_mgr_invoke + 969
2   libdispatch.dylib 0x904ab85f _dispatch_mgr_thread + 53
Message was edited by: JSiamon

Thanks for your response. I just gave up and rebuilt the file and now the file is fine. Incidentally, I had created two InDesign book files at the same time and one opened in CS6 without any problem. Both use the same chapter head graphics -- so who knows what strange beasts these computer programs are.

InDesign CS6: crashes when printing or making pdfs. Going mad! Help?

Similar to another recent post, I'm working on a new MacBook Pro, with new CS6 software. No matter what I try, it crashes instantly when I go to print or make a pdf. Is it a font problem? Mine were managed at first by FontBook and now by Extensis Suitcase 4, but it doesn't seem to make any difference. How have others gotten around this problem? (I'm in a lucky position in that there are no old fonts or old bits of software on the machine -- but it's still crashing! Arrgh!) Thanks if any ideas.

I was having this problem too, and it ended up being a font issue in an old graphic (converted the font to outlines in illustrator and then saved as .eps, unchecking the "embed fonts" checkbox). But now my coworker (who just upgraded to CS6) is having the same problem, and her image doesn't have any fonts in it. We are using PCs.
No resolution here yet.
One thing you might try -
InDesign would also crash when we try to copy the problematic image. So if you aren't sure which image is causing the problem, you can narrow it down by trying to copy each image until InDesign crashes. Then you can look further at that image and see if there are problems with it.
We're still trying to resolve this here, so very interested in any updates.

InDesign CS3 crashes when I export a PDF. I have updated it to 5.0.4 but it still crashed. I bought it as part of the Design Premium pack. How do I uninstall InDesignCS3 and reinstall the original software?

Hi, the title says it all
I've been trying to find out on the Adobe site how to uninstall CS3 Design Premium and then reinstall the original software in the hope that this will eliminate the crashing problem, which only started yesterday.
You're help will be very much appreciated.
Alison

Run the cleaner tool and reinstall.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Just be aware that none of this will matter if you are using a newer version of e.g. Acrobat that by ways of updates may introduce/ have introduced an incompatible version of one of the PDF libraries commonly shared and used by all Adobe programs. you have to tread lightly and be careful...
Mylenium

InDesign CS6 crashes when I try to copy a graphic

I am working in CS6 with a document that was converted from CS4. I want to move a graphic from one spot in the document to another, but when I try to copy it, InDesign immediately crashes. Has anyone else had this problem?
I am working on a PC, and I believe the original file was created on a Mac.

It turns out the culprit was a bad font in the image. I opened the image in Illustrator and converted the font to outlines. That solved the problem! Incidentally, this one image/font problem (this image is used in a couple different manuals) also was causing InDesign to crash when I exported to PDF.
Adobe people, if you read this, it would be great if problematic fonts in images were detected by InDesign, like an error in the preflight panel similar to the linking and font errors currently there. I can't see a way to detect this easily now (how to narrow down which image is a problem when working with 50+ images in a document?) Is there a way that I don't know about?

SUDDENLY ID CS5 crashes when I export to PDF...

SUDDENLY ID CS5 crashes when I export to PDF...anybody have this experience plus a solution?

Have you checked the background tasks panel to see if the export is hung? This is a known issue for which Adobe is working on a fix. THere's a lengthy tread about it here with some possible workarounds.

InDesign cs6 crashes when exporting objects with drop shadows to interactive PDF

I am using the trial version of InDesign CS6 on a mac OSX 10.7.4 I need to export my document as an interactive PDF. I have found that the export works fine so long as none of the objects within my document have a drop shadow. However, if I add a drop shadow to any object (text, images, or video) InDesign will crash when I try to export. I am adding the drop shadow by selecting the object and then choosing Object > Effects > Drop Shadow. Is there another method I should be using to add the shadow if I want to export to an Interactive PDF?

Hi Peter, thanks for the response. Yes, I have tried creating a new blank project and adding one text object with a drop shadow and then exporting to Interactive PDF, and I experienced the same result. I tried replacing my preferences as you suggested and found that it did not have any affect.
I continued developing my InDesign document without using any drop shadows and began to experience the same type of crashing under two more circumstances. 1. When relinking assets in my Links panel. 2. When exporting to interactive PDF with interactive objects that are being clipped (I get a warning telling me I have clipped objects before I export; when I click export I experience the same crash.) I have tried exporting the same file to a print (non-interactive) PDF and experienced no crashing.
I thought I should mention that I am using a retina display mac book pro with 16GB RAM. Could my graphics cards or the configureation of my machine be causing my issue?
Thanks so much,

Indesign CS6 Crashes when exporting pdf

Hello!
Can anybody help me? My indesign crashes everytime I export an pdf, I'm copying a bit of the crash report below. Please advise.
Process:               Adobe InDesign CS6 [812]
Path:                  /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
Identifier:            com.adobe.InDesign
Version:               8.0.0.370 (8000)
Code Type:             X86 (Native)
Parent Process:        ??? [1]
Responsible:           Adobe InDesign CS6 [812]
User ID:               501
Date/Time:             2015-04-28 13:02:31.955 +0100
OS Version:            Mac OS X 10.10.3 (14D136)
Report Version:        11
Anonymous UUID:        E4599E86-F0CA-EEBC-5A59-BF160AA10CD3
Sleep/Wake UUID:       8016EA14-F0E9-4AB4-9F01-FF23C9CE32A7
Time Awake Since Boot: 10000 seconds
Time Since Wake:       5500 seconds
Crashed Thread:        0 Dispatch queue: com.apple.main-thread
Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000020
VM Regions Near 0x20:
-->
    __TEXT                 0000000000001000-0000000000005000 [   16K] r-x/rwx SM=COW /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
Application Specific Information:
objc_msgSend() selector name: setScrollViewRefForCarbonApps:
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libobjc.A.dylib               0x99cc60a7 objc_msgSend + 23
1   com.apple.HIToolbox           0x997c25a4 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
2   com.apple.HIToolbox           0x99600681 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2291
3   com.apple.HIToolbox           0x995ff65c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 402
4   com.apple.HIToolbox           0x99613f25 SendEventToEventTarget + 88
5   com.apple.HIToolbox           0x997c1d25 ToolboxEventDispatcher + 82
6   com.apple.HIToolbox           0x997c1c66 HLTBEventDispatcher + 17
7   com.apple.HIToolbox           0x997c2da7 _RunAppModalLoop + 176
8   com.apple.HIToolbox           0x997c2cb8 RunAppModalLoopForWindow + 120
9   com.apple.AppKit               0x9abd5ef9 -[NSApplication _realDoModalLoop:peek:] + 539
10 com.apple.AppKit               0x9abd5ccf -[NSApplication _doModalLoop:peek:] + 207
11 com.apple.AppKit               0x9abd2235 -[NSApplication runModalForWindow:] + 246
12 com.apple.AppKit               0x9b094621 -[NSSavePanel runModal] + 474
13 WidgetBinLib.dylib             0x000937dd MSaveFileDialogBase::DoDialog(IDFile const*, IDFile*, long*, short, short, PMString const*) + 1469
14 com.adobe.InDesign.Import Export UI 0x1528e305 GetPlugIn + 19157
15 com.adobe.InDesign.Import Export UI 0x1528d307 GetPlugIn + 15063
16 com.adobe.InDesign.Import Export UI 0x1528b6f6 GetPlugIn + 7878
17 com.adobe.InDesign.Actions     0x1d040bc4 GetPlugIn + 19908
18 com.adobe.InDesign.Actions     0x1d0457b2 GetPlugIn + 39346
19 com.adobe.InDesign.AppFramework 0x13f20614 0x13f10000 + 67092

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InDesign crashes when i export a pdf, overprint preview and package

I am using CS6 on a MacBook Pro. I have version 10.8.5.
I am working on a manual (original file not created by me).
I was trying to pacakge all the files together but it kept crashing. I do not see the blank window some people have been seeing when this happens. I only get the window about letting Apple know about the problem and submitting the problem to Adobe.
Under Preflight all systems are fine, I have the green light.
I checked that paragraph styles, character styles and master pages did not have fonts missing.
I went through all files and noticed some eps's did not have fonts converted to outlines so I made them outlines and relinked them.
I also changed all RGB to CMYK.
I converted the file to an IDML, reopened InDesign. I also resaved the file to a different name.
These did not seem to help unfortunately.
If there is no visible problem, what can one do? At this point I am trying to pdf one page at a time to see if I can pinpoint as to where the issues lies.
InDesign also crashes when exporting a .pdf and when I try to run an overprint preview. So strange..

Well I don't get why this would have been the problem, but I removed the logo that was on the cover and on the back. Since the logo was all vector, I copied it and pasted it into InDesign (so no links). This allowed me to create a .pdf and to package. This logo has been used several times over and over so not sure why this was part of the issue..

Indesign Cs6 crashes when opens Folio Builder Panel

Hi, Indesign CS& crash when I open Folio Builder panel, i´ve already re-installed Indesign and the correct DPS Desktop Tool patch. At first it works perfect but after the firs restart of my pc it crashes again. Anyoe can help me?

Thank you! InDesign now works as it should - can open PAGES panel. Only one snag - Dreamweaver and Illustrator could not be installed. Error message below.
I don't use either so not a major crisis for me. Thank you for the solution! Appreciate your help.
Error message:
Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR: DF024 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
----------- Payload: Adobe Dreamweaver CS6 12.0.0.0 {8ACD4814-788B-11E1-AC70-A860A781E0D9} -----------
ERROR: DF024: Unable to preserve original file at "/Applications/Adobe Dreamweaver CS6/Adobe Dreamweaver CS6.app/Contents/Frameworks/AdobeCrashReporter.framework/AdobeCrashReporter" (Seq 84)
----------- Payload: Adobe Illustrator CS6 Core 16.0.0.0 {AAF0D225-F129-40F2-916E-12E28DBD19ED} -----------
ERROR: DF024: Unable to preserve original file at "/Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/AdobeCrashReporter" (Seq 1649)

Indesign CS6 crashes when MAC wakes up

Hi
I'm having a problem with at MAC wih OSX 10.8, InDesign always crashes when the MAC "wakes up". Everything is fine before the MAC goes to standby (lunch break) but afterwards - no chance.
I've updated the OS to now 10.8, updated all Adobe programmes, still no help though.
Any ideas what we could try?
Cheers
MM

Yeah, but that's not really a solution is it...
Anyway, if anyone else has the problem, it can be solved by deactivating the energy option of sending the HDD to standby.

InDesign CS6 crashing when exporting as a PDF (not font problem)

I have attempted exporting my PDF with all different kinds of settings. It's only an 8 page document. It has about 15 low res jpgs in it. I used a stock Adobe font.There are a several hyperlinks in the file but, mostly it is just text. I have no idea how to fix this. And naturally, I need it for work tomorrow. I do get one error message saying that there is overlaying text on 3 of 8 pages, but I really don't think that is something that would cause this problem. Any ideas??? Thanks!

I thought that's what that link was for...the crash report I posted to pastebin. I have never used that site before. Sorry.
Alas, I was able to get it work...after 5-6 hours of working on it. I ended up saving it as an IDML (again, the first time didn't work). It replaced all the images with gray squares, but at least I had the content. The images were the least of my worries. I recreated the entire doc (borrowed every page but page 4) to get away from whatever that was about and just redid the layout for page 4. It exported perfectly as a PDF and is now on the boss lady's desk, just in time.
Thank you all for all of your help!

InDesign cs6 crashes when exporting pdfs

Every time I export a PDF a dialoge boxes opens that says "this document has been modified by another user and is shutting down". I have to force quit to close application. I work alone so there is no other user. I tried uninstalling and reinstalling but to no avail. thoughts....

Complete directions at Replace Your Preferences

InDesign CS6 crashes when exporting to IDML (OSX 10.8)

I have a MacBook Pro Retina with OS X 10.8 and InDesign CS6.
As soon as I try to save as InDesign CS4 or export to IDML InDesign crashes.
What to do?

Jerobers wrote:
Okay, that may be it. I also opened your idml file and it gave me a prompt: "This command would create a large number of page items and would severely degrade performance. Data will be placed as embedded EPS."
That's a typical message when trying to paste complex vector paths. And yes, that can wreak havok if you have too many pasted vctors or comlex native ones (I had a file a year or so a go that had about 60 pages of pasted illustrations from another user -- took two hours to open and two hours to export).
If you are pasting from Illustrator, don't. Place the illustrations.

Mac InDesign CS6 crashes when adding files with links to Windows network into book

Our Mac network is unstable, so I tested linking InDesign CS6 files (on my Mac's hard drive) to .jpg files on our company's very stable Windows network rather to the same .jpg files on our Mac network. I tested with 4 simple, small InDesign files. When these 4 files were linked to images on a storage drive on our Mac network, I could drag all 4 files into a book and export the book to PDF. But when linked to the same images on the Windows network, while each file would open fine with no errors, and while I could generate a PDF from each individual file, the moment I dragged the 4 files into a book, InDesign crashed, generating pages of information in the crash report form.
I have no problem making 500 page manuals on my hard drive, comprised of about 50 InDesign files, with links to THOUSANDS of image files on a storage drive on our Mac network. Is there some trick to making a book with files linked to images on a Windows network? If there is no simple answer, who could I call to set us up so this will work?
I'm using InDesign CS6 for Mac, totally updated, version 8.0.1.
Thank you so much!!!

It seems, this is all you need to do... your message isn't clear as to whether you've fixed your issue or not.
[Extract from link above]...
"Add the network share(s) to your Favorites in Bridge and drag assets into your layouts from Bridge or Mini-Bridge. The paths stored in the InDesign links will be full network paths, and both sets of machines should have no problem finding them. This is the more usual InDesign workflow."

InDesign CS6 crashes when I export to PDF

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