Indesign cs6 freezes on launch on osx 10.7.3
Using the trial version of cs6. Indesign simply stopped working today and nothing I do can make it work again. I've repaired disc permissions (nothing was wrong) deleted preferences, even uninstalled and reinstalled. No matter what, it just gives me a single, all gray window and beach ball forever until I force quit. It worked fine yesterday and I haven't changed anything about my os, installed any new programs, etc.
I'm using a 2009 MacBook pro 2.8ghz with 8gb of ram running lion 10.7.3.
I called tech support and they very helpfully explained that they offer no support for trial versions and suggested I buy it on faith that they would help me after I bought a broken product. Needless to say I declined.
Of course i have lots of projects that are now cs6 only and I can't get at them.
LOL, my internet was down when I posted this (from my phone) and when it came back indesign suddenly started working again.
So if your internet ever goes down and you try to launch indesign, turn your wifi off or it will just not work as long as you are connected to a network with no internet.
Great job adobe.
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Indesign CS6 on Mac OSX Lion
Process: Adobe InDesign CS6 [8623]
Path: /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
Identifier: com.adobe.InDesign
Version: 8.0.1.406 (8010)
Code Type: X86 (Native)
Parent Process: launchd [142]
Date/Time: 2013-03-18 14:27:33.684 -0400
OS Version: Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report: 116035 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 117525 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 20099EC6-8BE0-4DFC-8D23-D092E992530D
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000d149a5bc
VM Regions Near 0xd149a5bc:
CG shared images 00000000cbd08000-00000000cbd0b000 [ 12K] rw-/rw- SM=SHM
-->
Submap 00000000ffff0000-00000000ffff2000 r-x/r-x process-only submap
Application Specific Information:
objc[8623]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 ??? 0xd149a5bc 0 + 3511264700
1 com.adobe.InDesign.Layer 0x18eb4707 0x18eae000 + 26375
2 ??? 0x324fc080 0 + 844087424
3 ??? 0x00000020 0 + 32
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9a50790a kevent + 10
1 libdispatch.dylib 0x95ce8e04 _dispatch_mgr_invoke + 969
2 libdispatch.dylib 0x95ce7853 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x9ac51f7b pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x944d13a7 TSWaitOnConditionTimedRelative + 178
4 com.apple.CoreServices.CarbonCore 0x9453367f MPWaitOnQueue + 200
5 PMRuntime.dylib 0x005b9581 SetVSizeBaseline(unsigned long) + 1473
6 com.apple.CoreServices.CarbonCore 0x945345e0 PrivateMPEntryPoint + 68
7 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
8 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 3:
0 libsystem_kernel.dylib 0x9a504c22 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9a5041f6 mach_msg + 70
2 com.apple.CoreServices.CarbonCore 0x9455e0ec TS_exception_listener_thread + 90
3 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
4 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9455fe62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x944d137d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9453367f MPWaitOnQueue + 200
6 com.adobe.ACE 0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE 0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore 0x945345e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
10 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9455fe62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x944d137d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9453367f MPWaitOnQueue + 200
6 com.adobe.ACE 0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE 0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore 0x945345e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
10 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9455fe62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x944d137d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9453367f MPWaitOnQueue + 200
6 com.adobe.ACE 0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE 0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore 0x945345e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
10 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9455fe62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x944d137d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9453367f MPWaitOnQueue + 200
6 com.adobe.ACE 0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE 0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore 0x945345e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
10 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9455fe62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x944d137d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9453367f MPWaitOnQueue + 200
6 com.adobe.ACE 0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE 0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore 0x945345e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
10 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9455fe62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x944d137d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9453367f MPWaitOnQueue + 200
6 com.adobe.ACE 0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE 0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore 0x945345e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
10 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9455fe62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x944d137d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9453367f MPWaitOnQueue + 200
6 com.adobe.ACE 0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE 0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore 0x945345e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
10 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 com.adobe.InDesign.AppFramework 0x11560556 GetPlugIn + 876822
4 com.adobe.InDesign.AppFramework 0x1155c8ff GetPlugIn + 861375
5 com.adobe.InDesign.AppFramework 0x1155d3c5 GetPlugIn + 864133
6 com.adobe.InDesign.AppFramework 0x1155e98e GetPlugIn + 869710
7 com.adobe.InDesign.AppFramework 0x1155e9fa GetPlugIn + 869818
8 com.adobe.InDesign.AppFramework 0x1155ea66 GetPlugIn + 869926
9 com.adobe.boost_threads.framework 0x01c6840d thread_proxy + 141
10 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
11 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 com.adobe.InDesign.AppFramework 0x11560556 GetPlugIn + 876822
4 com.adobe.InDesign.AppFramework 0x1155c8ff GetPlugIn + 861375
5 com.adobe.InDesign.AppFramework 0x1155d3c5 GetPlugIn + 864133
6 com.adobe.InDesign.AppFramework 0x1155e98e GetPlugIn + 869710
7 com.adobe.InDesign.AppFramework 0x1155e9fa GetPlugIn + 869818
8 com.adobe.InDesign.AppFramework 0x1155ea66 GetPlugIn + 869926
9 com.adobe.boost_threads.framework 0x01c6840d thread_proxy + 141
10 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
11 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 13:
0 libsystem_kernel.dylib 0x9a506bb2 __semwait_signal + 10
1 libsystem_c.dylib 0x9ac027b9 nanosleep$UNIX2003 + 187
2 com.adobe.InDesign.Support for JavaScript 0x177acacb GetPlugIn + 317883
3 com.adobe.InDesign.Support for JavaScript 0x17791f79 GetPlugIn + 208489
4 com.adobe.InDesign.Support for JavaScript 0x177ace38 GetPlugIn + 318760
5 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
6 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 14:
0 libsystem_kernel.dylib 0x9a506a9a __recvfrom + 10
1 libsystem_c.dylib 0x9ac024a2 recv$UNIX2003 + 54
2 ServiceManager-Launcher.dylib 0x21a8d733 Invoke + 47867
3 ServiceManager-Launcher.dylib 0x21a8c846 Invoke + 44046
4 ServiceManager-Launcher.dylib 0x21a8b988 Invoke + 40272
5 ServiceManager-Launcher.dylib 0x21a8ba0f Invoke + 40407
6 ServiceManager-Launcher.dylib 0x21a86baf Invoke + 20343
7 ServiceManager-Launcher.dylib 0x21a86ea7 Invoke + 21103
8 ServiceManager-Launcher.dylib 0x21a87685 Invoke + 23117
9 ServiceManager-Launcher.dylib 0x21a878f9 Invoke + 23745
10 ServiceManager-Launcher.dylib 0x21a8a2a0 Invoke + 34408
11 ServiceManager-Launcher.dylib 0x21a8a3fd Invoke + 34757
12 ServiceManager-Launcher.dylib 0x21a8ac91 Invoke + 36953
13 ServiceManager-Launcher.dylib 0x21a8adb2 Invoke + 37242
14 ServiceManager-Launcher.dylib 0x21a7d656 Login + 461
15 ServiceManager-Launcher.dylib 0x21a8109a Login + 15377
16 ServiceManager-Launcher.dylib 0x21a8b165 Invoke + 38189
17 ServiceManager-Launcher.dylib 0x21a8d2eb Invoke + 46771
18 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
19 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 15:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x9a506b42 __select + 10
1 com.apple.CoreFoundation 0x9b9d4e15 __CFSocketManager + 1557
2 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
3 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 16:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x28cb804f APXGetHostAPI + 2633743
4 com.adobe.ape.engine 0x28a4962f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x28cb813e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x28cb81a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x28cb82c6 APXGetHostAPI + 2634374
8 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
9 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 17:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x28cb804f APXGetHostAPI + 2633743
4 com.adobe.ape.engine 0x28a4962f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x28cb813e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x28cb81a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x28cb82c6 APXGetHostAPI + 2634374
8 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
9 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 18:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x28cb804f APXGetHostAPI + 2633743
4 com.adobe.ape.engine 0x28a4962f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x28cb813e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x28cb81a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x28cb82c6 APXGetHostAPI + 2634374
8 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
9 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 19:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x28cb804f APXGetHostAPI + 2633743
4 com.adobe.ape.engine 0x28a4962f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x28cb813e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x28cb81a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x28cb82c6 APXGetHostAPI + 2634374
8 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
9 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 20:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x9a504c22 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9a5041f6 mach_msg + 70
2 com.apple.CoreFoundation 0x9b97d9da __CFRunLoopServiceMachPort + 170
3 com.apple.CoreFoundation 0x9b986b04 __CFRunLoopRun + 1428
4 com.apple.CoreFoundation 0x9b9861dc CFRunLoopRunSpecific + 332
5 com.apple.CoreFoundation 0x9b986088 CFRunLoopRunInMode + 120
6 com.apple.Foundation 0x9687e0c4 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 378
7 com.apple.Foundation 0x96871e25 -[NSThread main] + 45
8 com.apple.Foundation 0x96871dd5 __NSThread__main__ + 1582
9 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
10 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 21:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 com.adobe.InDesign.AppFramework 0x11560556 GetPlugIn + 876822
4 com.adobe.InDesign.AppFramework 0x1155c8ff GetPlugIn + 861375
5 com.adobe.InDesign.AppFramework 0x1155d3c5 GetPlugIn + 864133
6 com.adobe.InDesign.AppFramework 0x1155e98e GetPlugIn + 869710
7 com.adobe.InDesign.AppFramework 0x1155e9fa GetPlugIn + 869818
8 com.adobe.InDesign.AppFramework 0x1155ea66 GetPlugIn + 869926
9 com.adobe.boost_threads.framework 0x01c6840d thread_proxy + 141
10 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
11 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 22:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 MultiProcessor Support 0x1e751eac boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 140
4 MultiProcessor Support 0x1e735513 ThreadFunctor::operator()() + 99
5 MultiProcessor Support 0x1e73525a boost::detail::thread_data<ThreadFunctor>::run() + 22
6 MultiProcessor Support 0x1e751547 thread_proxy + 167
7 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
8 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 23:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 MultiProcessor Support 0x1e751eac boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 140
4 MultiProcessor Support 0x1e735513 ThreadFunctor::operator()() + 99
5 MultiProcessor Support 0x1e73525a boost::detail::thread_data<ThreadFunctor>::run() + 22
6 MultiProcessor Support 0x1e751547 thread_proxy + 167
7 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
8 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 24:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 MultiProcessor Support 0x1e751eac boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 140
4 MultiProcessor Support 0x1e735513 ThreadFunctor::operator()() + 99
5 MultiProcessor Support 0x1e73525a boost::detail::thread_data<ThreadFunctor>::run() + 22
6 MultiProcessor Support 0x1e751547 thread_proxy + 167
7 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
8 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 25:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 MultiProcessor Support 0x1e751eac boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 140
4 MultiProcessor Support 0x1e735513 ThreadFunctor::operator()() + 99
5 MultiProcessor Support 0x1e73525a boost::detail::thread_data<ThreadFunctor>::run() + 22
6 MultiProcessor Support 0x1e751547 thread_proxy + 167
7 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
8 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 26:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 MultiProcessor Support 0x1e751eac boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 140
4 MultiProcessor Support 0x1e735513 ThreadFunctor::operator()() + 99
5 MultiProcessor Support 0x1e73525a boost::detail::thread_data<ThreadFunctor>::run() + 22
6 MultiProcessor Support 0x1e751547 thread_proxy + 167
7 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
8 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 27:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 MultiProcessor Support 0x1e751eac boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 140
4 MultiProcessor Support 0x1e735513 ThreadFunctor::operator()() + 99
5 MultiProcessor Support 0x1e73525a boost::detail::thread_data<ThreadFunctor>::run() + 22
6 MultiProcessor Support 0x1e751547 thread_proxy + 167
7 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
8 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 28:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 MultiProcessor Support 0x1e751eac boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 140
4 MultiProcessor Support 0x1e735513 ThreadFunctor::operator()() + 99
5 MultiProcessor Support 0x1e73525a boost::detail::thread_data<ThreadFunctor>::run() + 22
6 MultiProcessor Support 0x1e751547 thread_proxy + 167
7 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
8 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 29:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x9ac51f7b pthread_cond_timedwait_relative_np + 47
3 com.adobe.ape.engine 0x28cb8017 APXGetHostAPI + 2633687
4 com.adobe.ape.engine 0x28cd120e APXGetHostAPI + 2736590
5 com.adobe.ape.engine 0x28cb813e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x28cb81a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x28cb82c6 APXGetHostAPI + 2634374
8 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
9 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 30:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x9ac51f7b pthread_cond_timedwait_relative_np + 47
3 com.adobe.ape.engine 0x28cb8017 APXGetHostAPI + 2633687
4 com.adobe.ape.engine 0x28e46168 APXGetHostAPI + 4264232
5 com.adobe.ape.engine 0x28cb813e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x28cb81a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x28cb82c6 APXGetHostAPI + 2634374
8 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
9 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 31:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 com.adobe.InDesign.AppFramework 0x11560556 GetPlugIn + 876822
4 com.adobe.InDesign.AppFramework 0x1155c97a GetPlugIn + 861498
5 com.adobe.InDesign.AppFramework 0x1155d3c5 GetPlugIn + 864133
6 com.adobe.InDesign.AppFramework 0x1155e98e GetPlugIn + 869710
7 com.adobe.InDesign.AppFramework 0x1155e9fa GetPlugIn + 869818
8 com.adobe.InDesign.AppFramework 0x1155ea66 GetPlugIn + 869926
9 com.adobe.boost_threads.framework 0x01c6840d thread_proxy + 141
10 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
11 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 32:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 com.adobe.InDesign.AppFramework 0x11560556 GetPlugIn + 876822
4 com.adobe.InDesign.AppFramework 0x1155c8ff GetPlugIn + 861375
5 com.adobe.InDesign.AppFramework 0x1155d3c5 GetPlugIn + 864133
6 com.adobe.InDesign.AppFramework 0x1155e98e GetPlugIn + 869710
7 com.adobe.InDesign.AppFramework 0x1155e9fa GetPlugIn + 869818
8 com.adobe.InDesign.AppFramework 0x1155ea66 GetPlugIn + 869926
9 com.adobe.boost_threads.framework 0x01c6840d thread_proxy + 141
10 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
11 libsystem_c.dylib 0x9ac516I have a user that gets constant crashes when printing with indesign. Here is the crash report
Indesign CS6 on Mac OSX Lion
Process: Adobe InDesign CS6 [8623]
Path: /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
Identifier: com.adobe.InDesign
Version: 8.0.1.406 (8010)
Code Type: X86 (Native)
Parent Process: launchd [142]
Date/Time: 2013-03-18 14:27:33.684 -0400
OS Version: Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report: 116035 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 117525 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 20099EC6-8BE0-4DFC-8D23-D092E992530D
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000d149a5bc
VM Regions Near 0xd149a5bc:
CG shared images 00000000cbd08000-00000000cbd0b000 [ 12K] rw-/rw- SM=SHM
-->
Submap 00000000ffff0000-00000000ffff2000 r-x/r-x process-only submap
Application Specific Information:
objc[8623]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 ??? 0xd149a5bc 0 + 3511264700
1 com.adobe.InDesign.Layer 0x18eb4707 0x18eae000 + 26375
2 ??? 0x324fc080 0 + 844087424
3 ??? 0x00000020 0 + 32
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9a50790a kevent + 10
1 libdispatch.dylib 0x95ce8e04 _dispatch_mgr_invoke + 969
2 libdispatch.dylib 0x95ce7853 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x9ac51f7b pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x944d13a7 TSWaitOnConditionTimedRelative + 178
4 com.apple.CoreServices.CarbonCore 0x9453367f MPWaitOnQueue + 200
5 PMRuntime.dylib 0x005b9581 SetVSizeBaseline(unsigned long) + 1473
6 com.apple.CoreServices.CarbonCore 0x945345e0 PrivateMPEntryPoint + 68
7 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
8 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 3:
0 libsystem_kernel.dylib 0x9a504c22 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9a5041f6 mach_msg + 70
2 com.apple.CoreServices.CarbonCore 0x9455e0ec TS_exception_listener_thread + 90
3 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
4 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9455fe62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x944d137d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9453367f MPWaitOnQueue + 200
6 com.adobe.ACE 0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE 0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore 0x945345e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
10 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9455fe62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x944d137d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9453367f MPWaitOnQueue + 200
6 com.adobe.ACE 0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE 0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore 0x945345e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
10 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9455fe62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x944d137d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9453367f MPWaitOnQueue + 200
6 com.adobe.ACE 0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE 0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore 0x945345e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
10 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9455fe62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x944d137d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9453367f MPWaitOnQueue + 200
6 com.adobe.ACE 0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE 0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore 0x945345e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
10 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9455fe62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x944d137d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9453367f MPWaitOnQueue + 200
6 com.adobe.ACE 0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE 0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore 0x945345e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
10 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9455fe62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x944d137d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9453367f MPWaitOnQueue + 200
6 com.adobe.ACE 0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE 0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore 0x945345e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
10 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9455fe62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x944d137d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9453367f MPWaitOnQueue + 200
6 com.adobe.ACE 0x00607a69 0x5c8000 + 260713
7 com.adobe.ACE 0x00606d99 0x5c8000 + 257433
8 com.apple.CoreServices.CarbonCore 0x945345e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
10 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 com.adobe.InDesign.AppFramework 0x11560556 GetPlugIn + 876822
4 com.adobe.InDesign.AppFramework 0x1155c8ff GetPlugIn + 861375
5 com.adobe.InDesign.AppFramework 0x1155d3c5 GetPlugIn + 864133
6 com.adobe.InDesign.AppFramework 0x1155e98e GetPlugIn + 869710
7 com.adobe.InDesign.AppFramework 0x1155e9fa GetPlugIn + 869818
8 com.adobe.InDesign.AppFramework 0x1155ea66 GetPlugIn + 869926
9 com.adobe.boost_threads.framework 0x01c6840d thread_proxy + 141
10 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
11 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 com.adobe.InDesign.AppFramework 0x11560556 GetPlugIn + 876822
4 com.adobe.InDesign.AppFramework 0x1155c8ff GetPlugIn + 861375
5 com.adobe.InDesign.AppFramework 0x1155d3c5 GetPlugIn + 864133
6 com.adobe.InDesign.AppFramework 0x1155e98e GetPlugIn + 869710
7 com.adobe.InDesign.AppFramework 0x1155e9fa GetPlugIn + 869818
8 com.adobe.InDesign.AppFramework 0x1155ea66 GetPlugIn + 869926
9 com.adobe.boost_threads.framework 0x01c6840d thread_proxy + 141
10 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
11 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 13:
0 libsystem_kernel.dylib 0x9a506bb2 __semwait_signal + 10
1 libsystem_c.dylib 0x9ac027b9 nanosleep$UNIX2003 + 187
2 com.adobe.InDesign.Support for JavaScript 0x177acacb GetPlugIn + 317883
3 com.adobe.InDesign.Support for JavaScript 0x17791f79 GetPlugIn + 208489
4 com.adobe.InDesign.Support for JavaScript 0x177ace38 GetPlugIn + 318760
5 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
6 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 14:
0 libsystem_kernel.dylib 0x9a506a9a __recvfrom + 10
1 libsystem_c.dylib 0x9ac024a2 recv$UNIX2003 + 54
2 ServiceManager-Launcher.dylib 0x21a8d733 Invoke + 47867
3 ServiceManager-Launcher.dylib 0x21a8c846 Invoke + 44046
4 ServiceManager-Launcher.dylib 0x21a8b988 Invoke + 40272
5 ServiceManager-Launcher.dylib 0x21a8ba0f Invoke + 40407
6 ServiceManager-Launcher.dylib 0x21a86baf Invoke + 20343
7 ServiceManager-Launcher.dylib 0x21a86ea7 Invoke + 21103
8 ServiceManager-Launcher.dylib 0x21a87685 Invoke + 23117
9 ServiceManager-Launcher.dylib 0x21a878f9 Invoke + 23745
10 ServiceManager-Launcher.dylib 0x21a8a2a0 Invoke + 34408
11 ServiceManager-Launcher.dylib 0x21a8a3fd Invoke + 34757
12 ServiceManager-Launcher.dylib 0x21a8ac91 Invoke + 36953
13 ServiceManager-Launcher.dylib 0x21a8adb2 Invoke + 37242
14 ServiceManager-Launcher.dylib 0x21a7d656 Login + 461
15 ServiceManager-Launcher.dylib 0x21a8109a Login + 15377
16 ServiceManager-Launcher.dylib 0x21a8b165 Invoke + 38189
17 ServiceManager-Launcher.dylib 0x21a8d2eb Invoke + 46771
18 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
19 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 15:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x9a506b42 __select + 10
1 com.apple.CoreFoundation 0x9b9d4e15 __CFSocketManager + 1557
2 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
3 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 16:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x28cb804f APXGetHostAPI + 2633743
4 com.adobe.ape.engine 0x28a4962f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x28cb813e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x28cb81a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x28cb82c6 APXGetHostAPI + 2634374
8 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
9 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 17:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x28cb804f APXGetHostAPI + 2633743
4 com.adobe.ape.engine 0x28a4962f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x28cb813e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x28cb81a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x28cb82c6 APXGetHostAPI + 2634374
8 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
9 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 18:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x28cb804f APXGetHostAPI + 2633743
4 com.adobe.ape.engine 0x28a4962f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x28cb813e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x28cb81a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x28cb82c6 APXGetHostAPI + 2634374
8 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
9 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 19:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x28cb804f APXGetHostAPI + 2633743
4 com.adobe.ape.engine 0x28a4962f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x28cb813e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x28cb81a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x28cb82c6 APXGetHostAPI + 2634374
8 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
9 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 20:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x9a504c22 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9a5041f6 mach_msg + 70
2 com.apple.CoreFoundation 0x9b97d9da __CFRunLoopServiceMachPort + 170
3 com.apple.CoreFoundation 0x9b986b04 __CFRunLoopRun + 1428
4 com.apple.CoreFoundation 0x9b9861dc CFRunLoopRunSpecific + 332
5 com.apple.CoreFoundation 0x9b986088 CFRunLoopRunInMode + 120
6 com.apple.Foundation 0x9687e0c4 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 378
7 com.apple.Foundation 0x96871e25 -[NSThread main] + 45
8 com.apple.Foundation 0x96871dd5 __NSThread__main__ + 1582
9 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
10 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 21:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 com.adobe.InDesign.AppFramework 0x11560556 GetPlugIn + 876822
4 com.adobe.InDesign.AppFramework 0x1155c8ff GetPlugIn + 861375
5 com.adobe.InDesign.AppFramework 0x1155d3c5 GetPlugIn + 864133
6 com.adobe.InDesign.AppFramework 0x1155e98e GetPlugIn + 869710
7 com.adobe.InDesign.AppFramework 0x1155e9fa GetPlugIn + 869818
8 com.adobe.InDesign.AppFramework 0x1155ea66 GetPlugIn + 869926
9 com.adobe.boost_threads.framework 0x01c6840d thread_proxy + 141
10 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
11 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 22:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 MultiProcessor Support 0x1e751eac boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 140
4 MultiProcessor Support 0x1e735513 ThreadFunctor::operator()() + 99
5 MultiProcessor Support 0x1e73525a boost::detail::thread_data<ThreadFunctor>::run() + 22
6 MultiProcessor Support 0x1e751547 thread_proxy + 167
7 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
8 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 23:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 MultiProcessor Support 0x1e751eac boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 140
4 MultiProcessor Support 0x1e735513 ThreadFunctor::operator()() + 99
5 MultiProcessor Support 0x1e73525a boost::detail::thread_data<ThreadFunctor>::run() + 22
6 MultiProcessor Support 0x1e751547 thread_proxy + 167
7 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
8 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 24:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 MultiProcessor Support 0x1e751eac boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 140
4 MultiProcessor Support 0x1e735513 ThreadFunctor::operator()() + 99
5 MultiProcessor Support 0x1e73525a boost::detail::thread_data<ThreadFunctor>::run() + 22
6 MultiProcessor Support 0x1e751547 thread_proxy + 167
7 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
8 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 25:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 MultiProcessor Support 0x1e751eac boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 140
4 MultiProcessor Support 0x1e735513 ThreadFunctor::operator()() + 99
5 MultiProcessor Support 0x1e73525a boost::detail::thread_data<ThreadFunctor>::run() + 22
6 MultiProcessor Support 0x1e751547 thread_proxy + 167
7 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
8 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 26:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 MultiProcessor Support 0x1e751eac boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 140
4 MultiProcessor Support 0x1e735513 ThreadFunctor::operator()() + 99
5 MultiProcessor Support 0x1e73525a boost::detail::thread_data<ThreadFunctor>::run() + 22
6 MultiProcessor Support 0x1e751547 thread_proxy + 167
7 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
8 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 27:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 MultiProcessor Support 0x1e751eac boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 140
4 MultiProcessor Support 0x1e735513 ThreadFunctor::operator()() + 99
5 MultiProcessor Support 0x1e73525a boost::detail::thread_data<ThreadFunctor>::run() + 22
6 MultiProcessor Support 0x1e751547 thread_proxy + 167
7 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
8 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 28:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 MultiProcessor Support 0x1e751eac boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 140
4 MultiProcessor Support 0x1e735513 ThreadFunctor::operator()() + 99
5 MultiProcessor Support 0x1e73525a boost::detail::thread_data<ThreadFunctor>::run() + 22
6 MultiProcessor Support 0x1e751547 thread_proxy + 167
7 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
8 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 29:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x9ac51f7b pthread_cond_timedwait_relative_np + 47
3 com.adobe.ape.engine 0x28cb8017 APXGetHostAPI + 2633687
4 com.adobe.ape.engine 0x28cd120e APXGetHostAPI + 2736590
5 com.adobe.ape.engine 0x28cb813e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x28cb81a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x28cb82c6 APXGetHostAPI + 2634374
8 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
9 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 30:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x9ac51f7b pthread_cond_timedwait_relative_np + 47
3 com.adobe.ape.engine 0x28cb8017 APXGetHostAPI + 2633687
4 com.adobe.ape.engine 0x28e46168 APXGetHostAPI + 4264232
5 com.adobe.ape.engine 0x28cb813e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x28cb81a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x28cb82c6 APXGetHostAPI + 2634374
8 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
9 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 31:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 com.adobe.InDesign.AppFramework 0x11560556 GetPlugIn + 876822
4 com.adobe.InDesign.AppFramework 0x1155c97a GetPlugIn + 861498
5 com.adobe.InDesign.AppFramework 0x1155d3c5 GetPlugIn + 864133
6 com.adobe.InDesign.AppFramework 0x1155e98e GetPlugIn + 869710
7 com.adobe.InDesign.AppFramework 0x1155e9fa GetPlugIn + 869818
8 com.adobe.InDesign.AppFramework 0x1155ea66 GetPlugIn + 869926
9 com.adobe.boost_threads.framework 0x01c6840d thread_proxy + 141
10 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
11 libsystem_c.dylib 0x9ac516de thread_start + 34
Thread 32:
0 libsystem_kernel.dylib 0x9a50683e __psynch_cvwait + 10
1 libsystem_c.dylib 0x9ac51e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9ac0242c pthread_cond_wait$UNIX2003 + 71
3 com.adobe.InDesign.AppFramework 0x11560556 GetPlugIn + 876822
4 com.adobe.InDesign.AppFramework 0x1155c8ff GetPlugIn + 861375
5 com.adobe.InDesign.AppFramework 0x1155d3c5 GetPlugIn + 864133
6 com.adobe.InDesign.AppFramework 0x1155e98e GetPlugIn + 869710
7 com.adobe.InDesign.AppFramework 0x1155e9fa GetPlugIn + 869818
8 com.adobe.InDesign.AppFramework 0x1155ea66 GetPlugIn + 869926
9 com.adobe.boost_threads.framework 0x01c6840d thread_proxy + 141
10 libsystem_c.dylib 0x9ac4ded9 _pthread_start + 335
11 libsystem_c.dylib 0x9ac516 -
InDesign CS6 Crashes on launch: error in BIB.dll
Hello,
When I launch a new install of InDesign CS6, it crashes with this error detail from event viewer.:
Faulting application name: InDesign.exe, version: 8.0.0.370, time stamp: 0x4f72c3ee
Faulting module name: BIB.dll, version: 1.2.2.19553, time stamp: 0x4f3a00dc
Exception code: 0xc00000fd
Fault offset: 0x0000e508
Faulting process id: 0x1a18
Faulting application start time: 0x01cd9361dc004636
Faulting application path: C:\Program Files (x86)\Adobe\Adobe InDesign CS6\InDesign.exe
Faulting module path: C:\Program Files (x86)\Adobe\Adobe InDesign CS6\BIB.dll
Report Id: 4327293a-ff55-11e1-a5e7-7071bc1caa4c
This is on a Win7 x64 system, 6 core 3.33GHz + 24GB RAM. Other CS6 apps tested so far are working including Bridge, Premier Pro and Photoshop.
Watching the splash screen, the error comes up shortly after it says "Starting Up Service Registry."
This is installed in parallel with a previous CS3 install. InDesign CS3 is working fine.
Reading some other threads, I have tried:
1- launch using Run As Administrator option.
2- reinstall InDesign CS6
3- deleted C:\Users\<my user>\AppData\Local\Adobe\Indesign\Version 8.0 Folder
4- login as another <admin> user and try it
5- switched default printer per this: http://forums.adobe.com/thread/717953 (my default printer is in the shop, all other printers are virtual but they didn't help).
6- removed all plug-ins from InDesign\Plug-ins folder
7- tried replacing BIB.dll with that from another CS6 application
While attempting these fixes I have gotten a different error, now faulting in CoolType.dll. Per some other threads, I have deleted all non-system fonts from the fonts folder and still get an error in the same place, either referencing BIB.dll or CoolType.dll.
Below is the initial crash dump report from windows.
Thanks for any advice.
Glenn
Version=1
EventType=APPCRASH
EventTime=129922037798149895
ReportType=2
Consent=1
ReportIdentifier=ecd2715c-ff5a-11e1-a5e7-7071bc1caa4c
IntegratorReportIdentifier=ecd2715b-ff5a-11e1-a5e7-7071bc1caa4c
WOW64=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=InDesign.exe
Sig[1].Name=Application Version
Sig[1].Value=8.0.0.370
Sig[2].Name=Application Timestamp
Sig[2].Value=4f72c3ee
Sig[3].Name=Fault Module Name
Sig[3].Value=BIB.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=1.2.2.19553
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4f3a00dc
Sig[6].Name=Exception Code
Sig[6].Value=c00000fd
Sig[7].Name=Exception Offset
Sig[7].Value=0000e430
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=db90
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=db907dd15c081028f80933f9c3e73bc5
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=461d
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=461db17cb723b284267116290159b876
UI[2]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\InDesign.exe
UI[3]=Adobe InDesign CS6 has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\InDesign.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\ObjectModel.dll
LoadedModule[5]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\PMRuntime.dll
LoadedModule[6]=C:\Windows\syswow64\PSAPI.DLL
LoadedModule[7]=C:\Windows\system32\dbghelp.dll
LoadedModule[8]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[9]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\tbb.dll
LoadedModule[10]=C:\Windows\system32\MSVCP100.dll
LoadedModule[11]=C:\Windows\system32\MSVCR100.dll
LoadedModule[12]=C:\Windows\syswow64\USER32.dll
LoadedModule[13]=C:\Windows\syswow64\GDI32.dll
LoadedModule[14]=C:\Windows\syswow64\LPK.dll
LoadedModule[15]=C:\Windows\syswow64\USP10.dll
LoadedModule[16]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[17]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[18]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[19]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[20]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[21]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Database.dll
LoadedModule[22]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Public.dll
LoadedModule[23]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\ACE.dll
LoadedModule[24]=C:\Windows\syswow64\SHELL32.dll
LoadedModule[25]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[26]=C:\Windows\syswow64\ole32.dll
LoadedModule[27]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\BIB.dll
LoadedModule[28]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\CoolType.dll
LoadedModule[29]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\MPS.dll
LoadedModule[30]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\AGM.dll
LoadedModule[31]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\ARE.dll
LoadedModule[32]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\BIBUtils.dll
LoadedModule[33]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[34]=C:\Windows\syswow64\NSI.dll
LoadedModule[35]=C:\Windows\system32\MPR.dll
LoadedModule[36]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\AFL.dll
LoadedModule[37]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\icuuc40.dll
LoadedModule[38]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\icudt40.dll
LoadedModule[39]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\icuin40.dll
LoadedModule[40]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\amtlib.dll
LoadedModule[41]=C:\Windows\system32\WINHTTP.dll
LoadedModule[42]=C:\Windows\system32\webio.dll
LoadedModule[43]=C:\Windows\syswow64\SETUPAPI.dll
LoadedModule[44]=C:\Windows\syswow64\CFGMGR32.dll
LoadedModule[45]=C:\Windows\syswow64\OLEAUT32.dll
LoadedModule[46]=C:\Windows\syswow64\DEVOBJ.dll
LoadedModule[47]=C:\Windows\system32\IPHLPAPI.DLL
LoadedModule[48]=C:\Windows\system32\WINNSI.DLL
LoadedModule[49]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\adobe_caps.dll
LoadedModule[50]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\boost_filesystem.dll
LoadedModule[51]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\boost_system.dll
LoadedModule[52]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\boost_regex.dll
LoadedModule[53]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\icucnv40.dll
LoadedModule[54]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\ASLSupport.dll
LoadedModule[55]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\WRServices.dll
LoadedModule[56]=C:\Windows\syswow64\COMDLG32.dll
LoadedModule[57]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_ 6.0.7601.17514_none_41e6975e2bd6f2b2\COMCTL32.dll
LoadedModule[58]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\WidgetBin.dll
LoadedModule[59]=C:\Windows\syswow64\IMM32.dll
LoadedModule[60]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[61]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\AdobeOwl.dll
LoadedModule[62]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601 .17825_none_72d273598668a06b\gdiplus.dll
LoadedModule[63]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\AdobeOwlCanvas.dll
LoadedModule[64]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\adbeape.dll
LoadedModule[65]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_ none_50934f2ebcb7eb57\MSVCR90.dll
LoadedModule[66]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_ none_50934f2ebcb7eb57\MSVCP90.dll
LoadedModule[67]=C:\Windows\system32\uxtheme.dll
LoadedModule[68]=C:\Windows\system32\profapi.dll
LoadedModule[69]=C:\Windows\syswow64\CLBCatQ.DLL
LoadedModule[70]=C:\Windows\system32\propsys.dll
LoadedModule[71]=C:\Windows\system32\ntmarta.dll
LoadedModule[72]=C:\Windows\syswow64\WLDAP32.dll
LoadedModule[73]=C:\Windows\system32\dwmapi.dll
LoadedModule[74]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[75]=C:\Windows\system32\rsaenh.dll
LoadedModule[76]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[77]=C:\Windows\system32\apphelp.dll
LoadedModule[78]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\updaternotifications.dll
LoadedModule[79]=C:\Windows\system32\NETAPI32.dll
LoadedModule[80]=C:\Windows\system32\netutils.dll
LoadedModule[81]=C:\Windows\system32\srvcli.dll
LoadedModule[82]=C:\Windows\system32\wkscli.dll
LoadedModule[83]=C:\Windows\system32\ATMLIB.dll
LoadedModule[84]=C:\Windows\system32\mscms.dll
LoadedModule[85]=C:\Windows\system32\USERENV.dll
LoadedModule[86]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\ACTIONS.RPLN
LoadedModule[87]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\AXE8SharedExpat.dll
LoadedModule[88]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\APPFRAMEWORK.RPLN
LoadedModule[89]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\boost_threads.dll
LoadedModule[90]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\boost_date_time.dll
LoadedModule[91]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\APPLICATION UI.RPLN
LoadedModule[92]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\ScCore.dll
LoadedModule[93]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\LogSession.dll
LoadedModule[94]=C:\Windows\system32\VERSION.dll
LoadedModule[95]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\ExtendScript.dll
LoadedModule[96]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\ARTICLE.RPLN
LoadedModule[97]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\ASSIGNMENTS.RPLN
LoadedModule[98]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\AWS.RPLN
LoadedModule[99]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\AWSUI.RPLN
LoadedModule[100]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\BASIC TOOLS.RPLN
LoadedModule[101]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\BEHAVIOR.RPLN
LoadedModule[102]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\BNCORE.RPLN
LoadedModule[103]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\BOOK.RPLN
LoadedModule[104]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\CELLSTYLES.RPLN
LoadedModule[105]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\CJK TEXT ATTRIBUTES.RPLN
LoadedModule[106]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\CJKGRID.RPLN
LoadedModule[107]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\COLOR MANAGEMENT.RPLN
LoadedModule[108]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\COMPFONTMGR.RPLN
LoadedModule[109]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\CONDITIONALTEXT.RPLN
LoadedModule[110]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\CONTENTDROPPER.RPLN
LoadedModule[111]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\DIALOG LAYOUT.RPLN
LoadedModule[112]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\DOCUMENT ACTIONS.RPLN
LoadedModule[113]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\DOCUMENT FRAMEWORK.RPLN
LoadedModule[114]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\DOCUMENT UI.RPLN
LoadedModule[115]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\DYNAMICDOCUMENTS.RPLN
LoadedModule[116]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\ADBE_AGMFL.dll
LoadedModule[117]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\aflamingo.dll
LoadedModule[118]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\EPS PAGE ITEM.RPLN
LoadedModule[119]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\FONT MANAGER.RPLN
LoadedModule[120]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\FORMFIELD.RPLN
LoadedModule[121]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\GALLEY.RPLN
LoadedModule[122]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\GALLEYUI.RPLN
LoadedModule[123]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\GENERIC PAGE ITEM.RPLN
LoadedModule[124]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\GENERICSETTINGS.RPLN
LoadedModule[125]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\GLOBAL PREFERENCES PANEL.RPLN
LoadedModule[126]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\GRADIENT FILL.RPLN
LoadedModule[127]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\GRAPHICS.RPLN
LoadedModule[128]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\GROUP.RPLN
LoadedModule[129]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\GUIDES.RPLN
LoadedModule[130]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\HTMLPGT.RPLN
LoadedModule[131]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\HYPERLINKS.RPLN
LoadedModule[132]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\IMAGE FILTERS.RPLN
LoadedModule[133]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\IMAGE.RPLN
LoadedModule[134]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\IME.RPLN
LoadedModule[135]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\IMPORT EXPORT UI.RPLN
LoadedModule[136]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\INCOPYSHARED.RPLN
LoadedModule[137]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\INCOPYSHAREDUI.RPLN
LoadedModule[138]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\INCOPYWORKFLOW.RPLN
LoadedModule[139]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\INDEXING.RPLN
LoadedModule[140]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\INXCORE.RPLN
LoadedModule[141]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\LAYER.RPLN
LoadedModule[142]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\LAYOUT UI.RPLN
LoadedModule[143]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\LAYOUT.RPLN
LoadedModule[144]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\LINGUISTICS.RPLN
LoadedModule[145]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\LINKS.RPLN
LoadedModule[146]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\AdobeXMP.dll
LoadedModule[147]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\AdobeXMPFiles.dll
LoadedModule[148]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\MASTER PAGE.RPLN
LoadedModule[149]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\MEDIA.RPLN
LoadedModule[150]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\METADATA DATABASE FILTER.RPLN
LoadedModule[151]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\METADATA.RPLN
LoadedModule[152]=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\MOVIE.RPLN
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FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Adobe InDesign CS6
AppPath=C:\Program Files (x86)\Adobe\Adobe InDesign CS6\InDesign.exeThank you both for your replies. This was a painful issue to resolve. I worked with Adobe support over three different calls. I received different advice at each call but the successful process in the end was to completly uninstall and further delete all traces of adobe software and reinstalling again. I had CS3 installed and was told that it is incompatible with Windows 7 (though its been running on my desktop and laptop without trouble for years.)
So what I did was to first uninstall pretty much everything starting with Adobe in my Uninstall Programs control panel.
Then, per adobe support, I proceded to delete files/keys from these locations manually. Not all of them existed. I also included Program Files (x86) where any Program Files paths are listed. (Note: AdobeCreativeSuiteCleanerTool does NOT remove all traces of files and keys!)
C:\Program Files\Adobe*
C:\Program Files\Common Files\Adobe*
C:\Program Files\Common Files\Macrovision Shared\FlexNet*
C:\Program Data\Adobe*
C:\Program Data\FlexNet*
C:\Users\All Users\Adobe*
HKEY_LOCAL_MACHINE\Software\Adobe*
HKEY_CURRENT_USER\Software\Adobe*
HKEY_LOCAL_MACHINE\SOFTWARE\Macrovision\FLEXnet Publisher*
I rebooted and installed again and it worked.
During this process I discovered what I believe may have been the actual cause. Under one of the above paths was another InDesign\Fonts folder loaded with fonts. Sorry, I do not recall which as I have since had a hard disc failure and had to really start over. I thought I had done a search of fonts but apparently had not done such a good job. I recall now having trouble getting my fonts (installed in windows/fonts) to appear in InDesign CS3 and the workaround was to place a copy in this folder. I the end, I believe I had a copy of a corrupted font in that folder.
My recommendation to anyone else struggling with this problem is to (1) remove all fonts from the windows/fonts folder and (2) to check the above paths for any fonts you may have added and remove them, and (3) check the above paths for any remaining fonts and verify they are not corrupt by opening them to preview. Remove anything corrupt. If all else fails, (4) follow uninstall procedure described above. -
Indesign cs6 freezes/crashes on Windows 7 64 bit selecting desktop folder
Dear All,
I'm experiencing a very strange behaviour of Indesign CS6 who freezes/closes in specific situations connected with desktop folder.
I try to explain the issue:
I got a brand new PC with Xeon CPU E3-1246 3.5 GHZ, 8 GB RAM, Windows 7 64bit and Clean installation of Indesign CS6.
Indesign works great and fast, but everytime I try to open a file (from file ---> open) and select the desktop folder the program stop thinking for 1 second than closes down without crashing, without errors without anything.
Same thing happens when I try to insert a picture in a frame selecting it from the desktop folder (only this folder, all the others work perfectly).
I couldn't find anything useful on the internet to solve this kind of problem.
Does anybody had the same problem? How did you solve that?
Thanks in advance for help.The following is the error code:
Firma problema:
Nome evento problema: BEX
Nome applicazione: InDesign.exe
Versione applicazione: 8.1.0.420
Timestamp applicazione: 54aaae3e
Nome modulo con errori: StackHash_a7aa
Versione modulo con errori: 0.0.0.0
Timestamp modulo con errori: 00000000
Offset eccezione: f0104c61
Codice eccezione: c0000005
Dati eccezione: 00000008
Versione SO: 6.1.7601.2.1.0.256.48
ID impostazioni locali: 1040
Informazioni aggiuntive 1: a7aa
Ulteriori informazioni 2: a7aa91f17ea749d42a4de3b390fa5b3d
Ulteriori informazioni 3: a7aa
Ulteriori informazioni 4: a7aa91f17ea749d42a4de3b390fa5b3d -
Newly installed InDesign CS6 Crashes while Launching
I have recently purchased and installed Adobe CS6 Design Standard.
While Photoshop and Illustrator launch and work perfectly fine, InDesign crashes while its launching everytime.
I have restarted my computer and I have uninstalled and reinstalled the software and the problem is persisting.
Can anyone help?
ThanksOS?
-
Illustrator CS6 freezing on launch - unuseable
Hi
Running 10.6.8. Illustrator keeps freezing so it cannot be used - need to force quit. Here is the log:
Date/Time:
2013-12-31 11:38:45 +0000
OS Version:
10.6.8 (Build 10K549)
Architecture:
x86_64
Report Version: 7
Command:
Illustrator
Path:
/Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Version:
682 (16.0.0)
Parent:
launchd [103]
PID:
195
Event:
hang
Duration:
4.94s (sampling started after 2 seconds)
Steps:
9 (100ms sampling interval)
Pageins:
18
Pageouts:
0
Process:
Adobe Illustrator [195]
Path:
/Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
UID:
502
Thread 92f
DispatchQueue 1
User stack:
9 ??? (in Adobe Illustrator + 1455608) [0x1001635f8]
9 ??? (in Adobe Illustrator + 7271892) [0x1006ef5d4]
9 ??? (in Adobe Illustrator + 7336837) [0x1006ff385]
9 ??? (in Adobe Illustrator + 7714456) [0x10075b698]
9 exo::app::OS_AppBase::RunEventLoop() + 55 (in exo) [0x108e96807]
9 -[NSApplication run] + 395 (in AppKit) [0x7fff854ec68f]
9 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155 (in AppKit) [0x7fff85526801]
9 _DPSNextEvent + 708 (in AppKit) [0x7fff85526eb2]
9 BlockUntilNextEventMatchingListInMode + 59 (in HIToolbox) [0x7fff805c84ac]
9 ReceiveNextEventCommon + 310 (in HIToolbox) [0x7fff805c85f3]
9 RunCurrentEventLoopInMode + 333 (in HIToolbox) [0x7fff805c87ee]
9 CFRunLoopRunSpecific + 575 (in CoreFoundation) [0x7fff8004edbf]
9 __CFRunLoopRun + 873 (in CoreFoundation) [0x7fff8004f5f9]
9 __CFRunLoopDoSources0 + 1361 (in CoreFoundation) [0x7fff80051401]
9 SWFLPlayer_Initialize + 9455 (in adbeapeengine) [0x122acf15f]
9 APXGetHostAPI + 4374419 (in adbeapeengine) [0x122a94723]
9 APXGetHostAPI + 4372857 (in adbeapeengine) [0x122a94109]
9 APXGetHostAPI + 2626525 (in adbeapeengine) [0x1228e9b6d]
9 APXGetHostAPI + 922040 (in adbeapeengine) [0x122749948]
9 APXGetHostAPI + 908568 (in adbeapeengine) [0x1227464a8]
9 ??? [0x1265d044b]
9 ??? [0x1266de760]
9 ??? [0x1266ddfb7]
9 ??? [0x1266180bb]
9 ??? [0x1264c9fff]
9 ??? [0x125b7f8be]
9 APXGetHostAPI + 2577788 (in adbeapeengine) [0x1228ddd0c]
9 APXGetHostAPI + 922998 (in adbeapeengine) [0x122749d06]
9 APXGetHostAPI + 881624 (in adbeapeengine) [0x12273fb68]
9 APXGetHostAPI + 908568 (in adbeapeengine) [0x1227464a8]
9 SWFLPlayer_Initialize + 3128504 (in adbeapeengine) [0x122dc8928]
9 SWFLPlayer_Initialize + 3126276 (in adbeapeengine) [0x122dc8074]
9 SWFLPlayer_Initialize + 3117905 (in adbeapeengine) [0x122dc5fc1]
9 ??? [0x126617c3c]
9 SWFLPlayer_Initialize + 3128119 (in adbeapeengine) [0x122dc87a7]
9 ??? [0x126617abd]
9 SWFLPlayer_Initialize + 3128119 (in adbeapeengine) [0x122dc87a7]
9 ??? [0x1266f0545]
9 SWFLPlayer_Initialize + 3128119 (in adbeapeengine) [0x122dc87a7]
9 ??? [0x1267767f5]
9 SWFLPlayer_Initialize + 3128119 (in adbeapeengine) [0x122dc87a7]
9 ??? [0x1267763d3]
9 SWFLPlayer_Initialize + 3128119 (in adbeapeengine) [0x122dc87a7]
9 ??? [0x126774ea6]
9 SWFLPlayer_Initialize + 3128119 (in adbeapeengine) [0x122dc87a7]
9 ??? [0x126773945]
9 SWFLPlayer_Initialize + 3128119 (in adbeapeengine) [0x122dc87a7]
9 ??? [0x12670ace7]
9 SWFLPlayer_Initialize + 3128119 (in adbeapeengine) [0x122dc87a7]
9 ??? [0x12670aa82]
9 SWFLPlayer_Initialize + 3128119 (in adbeapeengine) [0x122dc87a7]
9 ??? [0x1267081ef]
9 SWFLPlayer_Initialize + 3128119 (in adbeapeengine) [0x122dc87a7]
9 APXGetHostAPI + 2582267 (in adbeapeengine) [0x1228dee8b]
9 APXGetHostAPI + 1285374 (in adbeapeengine) [0x1227a248e]
9 SWFLPlayer_Initialize + 1537636 (in adbeapeengine) [0x122c442d4]
9 SWFLPlayer_Initialize + 1953609 (in adbeapeengine) [0x122ca9bb9]
9 SWFLPlayer_Initialize + 1518965 (in adbeapeengine) [0x122c3f9e5]
9 SWFLPlayer_Initialize + 1544612 (in adbeapeengine) [0x122c45e14]
9 SWFLPlayer_Initialize + 1543162 (in adbeapeengine) [0x122c4586a]
9 SWFLPlayer_Initialize + 1787910 (in adbeapeengine) [0x122c81476]
9 SWFLPlayer_Initialize + 1763710 (in adbeapeengine) [0x122c7b5ee]
9 SWFLPlayer_Initialize + 1751864 (in adbeapeengine) [0x122c787a8]
9 SWFLPlayer_Initialize + 1750890 (in adbeapeengine) [0x122c783da]
9 SWFLPlayer_Initialize + 1757583 (in adbeapeengine) [0x122c79dff]
9 APXGetHostAPI + 36799 (in adbeapeengine) [0x12267174f]
9 APXGetHostAPI + 36645 (in adbeapeengine) [0x1226716b5]
9 APXGetHostAPI + 36034 (in adbeapeengine) [0x122671452]
9 APXGetHostAPI + 1297695 (in adbeapeengine) [0x1227a54af]
9 SWFLPlayer_Initialize + 3128504 (in adbeapeengine) [0x122dc8928]
9 SWFLPlayer_Initialize + 3126276 (in adbeapeengine) [0x122dc8074]
9 SWFLPlayer_Initialize + 3117905 (in adbeapeengine) [0x122dc5fc1]
9 ??? [0x12670656a]
9 SWFLPlayer_Initialize + 3128119 (in adbeapeengine) [0x122dc87a7]
9 APXGetHostAPI + 2583116 (in adbeapeengine) [0x1228df1dc]
9 SWFLPlayer_Initialize + 581874 (in adbeapeengine) [0x122b5ad62]
9 SWFLPlayer_Initialize + 577427 (in adbeapeengine) [0x122b59c03]
9 APXGetHostAPI + 4165805 (in adbeapeengine) [0x122a6183d]
9 APXGetHostAPI + 3395039 (in adbeapeengine) [0x1229a556f]
9 APXGetHostAPI + 425198 (in adbeapeengine) [0x1226d047e]
9 APXGetHostAPI + 424544 (in adbeapeengine) [0x1226d01f0]
3 APXGetHostAPI + 422956 (in adbeapeengine) [0x1226cfbbc]
2 -[NSDate initWithTimeIntervalSinceNow:] + 22 (in CoreFoundation) [0x7fff800686e6]
2 CFAbsoluteTimeGetCurrent + 19 (in CoreFoundation) [0x7fff800535a3]
2 gettimeofday + 43 (in libSystem.B.dylib) [0x7fff81b5c14f]
2 __gettimeofday + 38 (in commpage [libSystem.B.dylib]) [0x7fffffe00306]
2 __nanotime + 47 (in commpage [libSystem.B.dylib]) [0x7fffffe0172f]
1 +[__NSCFDate __new:] + 18 (in CoreFoundation) [0x7fff800537f2]
1 __CFAllocateObject + 26 (in CoreFoundation) [0x7fff800260da]
1 _internal_class_createInstanceFromZone + 140 (in libobjc.A.dylib) [0x7fff8a37ae3b]
1 calloc + 57 (in libSystem.B.dylib) [0x7fff81b627bb]
1 malloc_zone_calloc + 92 (in libSystem.B.dylib) [0x7fff81b5ed1a]
1 szone_malloc_should_clear + 2048 (in libSystem.B.dylib) [0x7fff81b5d1cb]
1 __bzero + 9 (in commpage [libSystem.B.dylib]) [0x7fffffe00609]
2 APXGetHostAPI + 423005 (in adbeapeengine) [0x1226cfbed]
2 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 205 (in Foundation) [0x7fff81186c23]
2 _CFRunLoopFinished + 148 (in CoreFoundation) [0x7fff800995a4]
1 __CFRunLoopFindMode + 167 (in CoreFoundation) [0x7fff80038e07]
1 CFSetGetValue + 139 (in CoreFoundation) [0x7fff800251cb]
1 CFBasicHashFindBucket + 238 (in CoreFoundation) [0x7fff8001aabe]
1 ___CFBasicHashFindBucket1 + 31 (in CoreFoundation) [0x7fff8001334f]
1 dyld_stub_memset + 0 (in CoreFoundation) [0x7fff80122b0c]
2 APXGetHostAPI + 423021 (in adbeapeengine) [0x1226cfbfd]
2 -[__NSCFDate dealloc] + 39 (in CoreFoundation) [0x7fff800578e7]
2 -[NSObject(NSObject) dealloc] + 58 (in CoreFoundation) [0x7fff8005792a]
1 _internal_object_dispose + 22 (in libobjc.A.dylib) [0x7fff8a37b4e3]
1 objc_destructInstance + 25 (in libobjc.A.dylib) [0x7fff8a380f07]
1 object_cxxDestructFromClass + 107 (in libobjc.A.dylib) [0x7fff8a37b57d]
1 _internal_object_dispose + 60 (in libobjc.A.dylib) [0x7fff8a37b509]
1 szone_size + 0 (in libSystem.B.dylib) [0x7fff81b5f227]
1 APXGetHostAPI + 422932 (in adbeapeengine) [0x1226cfba4]
1 objc_msgSend + 62 (in libobjc.A.dylib) [0x7fff8a378f22]
1 objc_msgSend + 67 (in libobjc.A.dylib) [0x7fff8a378f27]
Kernel stack:
9 lo_allintrs + 302 [0x2a1c2e]
9 interrupt + 192 [0x2ab423]
9 lapic_interrupt + 108 [0x2b32f2]
9 mp_kdp_exit + 868 [0x2b4560]
9 sync_iss_to_iks + 124 [0x2aabf6]
Thread 936
DispatchQueue 2
User stack:
9 start_wqthread + 13 (in libSystem.B.dylib) [0x7fff81b72aa5]
9 _pthread_wqthread + 353 (in libSystem.B.dylib) [0x7fff81b72c08]
9 _dispatch_worker_thread2 + 252 (in libSystem.B.dylib) [0x7fff81b732de]
9 _dispatch_queue_invoke + 185 (in libSystem.B.dylib) [0x7fff81b737b4]
9 kevent + 10 (in libSystem.B.dylib) [0x7fff81b71c0a]
Kernel stack:
9 kevent + 97 [0x47a699]
Thread 939
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 PrivateMPEntryPoint + 63 (in CarbonCore) [0x7fff825420d1]
9 ??? (in AdobeACE + 230874) [0x102a255da]
9 ??? (in AdobeACE + 234185) [0x102a262c9]
9 MPWaitOnQueue + 215 (in CarbonCore) [0x7fff82569efb]
9 TSWaitOnConditionTimedRelative + 177 (in CarbonCore) [0x7fff8256fff8]
9 TSWaitOnCondition + 118 (in CarbonCore) [0x7fff82600d87]
9 __semwait_signal + 10 (in libSystem.B.dylib) [0x7fff81b93a6a]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 93a
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 PrivateMPEntryPoint + 63 (in CarbonCore) [0x7fff825420d1]
9 ??? (in AdobeACE + 230874) [0x102a255da]
9 ??? (in AdobeACE + 234185) [0x102a262c9]
9 MPWaitOnQueue + 215 (in CarbonCore) [0x7fff82569efb]
9 TSWaitOnConditionTimedRelative + 177 (in CarbonCore) [0x7fff8256fff8]
9 TSWaitOnCondition + 118 (in CarbonCore) [0x7fff82600d87]
9 __semwait_signal + 10 (in libSystem.B.dylib) [0x7fff81b93a6a]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 93b
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 PrivateMPEntryPoint + 63 (in CarbonCore) [0x7fff825420d1]
9 ??? (in AdobeACE + 230874) [0x102a255da]
9 ??? (in AdobeACE + 234185) [0x102a262c9]
9 MPWaitOnQueue + 215 (in CarbonCore) [0x7fff82569efb]
9 TSWaitOnConditionTimedRelative + 177 (in CarbonCore) [0x7fff8256fff8]
9 TSWaitOnCondition + 118 (in CarbonCore) [0x7fff82600d87]
9 __semwait_signal + 10 (in libSystem.B.dylib) [0x7fff81b93a6a]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 93c
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 PrivateMPEntryPoint + 63 (in CarbonCore) [0x7fff825420d1]
9 ??? (in AdobeACE + 230874) [0x102a255da]
9 ??? (in AdobeACE + 234185) [0x102a262c9]
9 MPWaitOnQueue + 215 (in CarbonCore) [0x7fff82569efb]
9 TSWaitOnConditionTimedRelative + 177 (in CarbonCore) [0x7fff8256fff8]
9 TSWaitOnCondition + 118 (in CarbonCore) [0x7fff82600d87]
9 __semwait_signal + 10 (in libSystem.B.dylib) [0x7fff81b93a6a]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 93d
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 PrivateMPEntryPoint + 63 (in CarbonCore) [0x7fff825420d1]
9 ??? (in AdobeACE + 230874) [0x102a255da]
9 ??? (in AdobeACE + 234185) [0x102a262c9]
9 MPWaitOnQueue + 215 (in CarbonCore) [0x7fff82569efb]
9 TSWaitOnConditionTimedRelative + 177 (in CarbonCore) [0x7fff8256fff8]
9 TSWaitOnCondition + 118 (in CarbonCore) [0x7fff82600d87]
9 __semwait_signal + 10 (in libSystem.B.dylib) [0x7fff81b93a6a]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 93e
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 PrivateMPEntryPoint + 63 (in CarbonCore) [0x7fff825420d1]
9 ??? (in AdobeACE + 230874) [0x102a255da]
9 ??? (in AdobeACE + 234185) [0x102a262c9]
9 MPWaitOnQueue + 215 (in CarbonCore) [0x7fff82569efb]
9 TSWaitOnConditionTimedRelative + 177 (in CarbonCore) [0x7fff8256fff8]
9 TSWaitOnCondition + 118 (in CarbonCore) [0x7fff82600d87]
9 __semwait_signal + 10 (in libSystem.B.dylib) [0x7fff81b93a6a]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 93f
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 PrivateMPEntryPoint + 63 (in CarbonCore) [0x7fff825420d1]
9 ??? (in AdobeACE + 230874) [0x102a255da]
9 ??? (in AdobeACE + 234185) [0x102a262c9]
9 MPWaitOnQueue + 215 (in CarbonCore) [0x7fff82569efb]
9 TSWaitOnConditionTimedRelative + 177 (in CarbonCore) [0x7fff8256fff8]
9 TSWaitOnCondition + 118 (in CarbonCore) [0x7fff82600d87]
9 __semwait_signal + 10 (in libSystem.B.dylib) [0x7fff81b93a6a]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 941
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 AGMInitialize + 3288383 (in AdobeAGM) [0x102edcdeb]
9 AGMInitialize + 3259056 (in AdobeAGM) [0x102ed5b5c]
9 AGMInitialize + 3255471 (in AdobeAGM) [0x102ed4d5b]
9 __semwait_signal + 10 (in libSystem.B.dylib) [0x7fff81b93a6a]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 942
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 APXGetHostAPI + 2516713 (in adbeapeengine) [0x1228cee79]
9 APXGetHostAPI + 2516410 (in adbeapeengine) [0x1228ced4a]
9 APXGetHostAPI + 2516289 (in adbeapeengine) [0x1228cecd1]
9 APXGetHostAPI + 83761 (in adbeapeengine) [0x12267cec1]
9 APXGetHostAPI + 2516093 (in adbeapeengine) [0x1228cec0d]
9 __semwait_signal + 10 (in libSystem.B.dylib) [0x7fff81b93a6a]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 943
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 APXGetHostAPI + 2516713 (in adbeapeengine) [0x1228cee79]
9 APXGetHostAPI + 2516410 (in adbeapeengine) [0x1228ced4a]
9 APXGetHostAPI + 2516289 (in adbeapeengine) [0x1228cecd1]
9 APXGetHostAPI + 83761 (in adbeapeengine) [0x12267cec1]
9 APXGetHostAPI + 2516093 (in adbeapeengine) [0x1228cec0d]
9 __semwait_signal + 10 (in libSystem.B.dylib) [0x7fff81b93a6a]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 944
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 APXGetHostAPI + 2516713 (in adbeapeengine) [0x1228cee79]
9 APXGetHostAPI + 2516410 (in adbeapeengine) [0x1228ced4a]
9 APXGetHostAPI + 2516289 (in adbeapeengine) [0x1228cecd1]
9 APXGetHostAPI + 83761 (in adbeapeengine) [0x12267cec1]
9 APXGetHostAPI + 2516093 (in adbeapeengine) [0x1228cec0d]
9 __semwait_signal + 10 (in libSystem.B.dylib) [0x7fff81b93a6a]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 945
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 APXGetHostAPI + 2516713 (in adbeapeengine) [0x1228cee79]
9 APXGetHostAPI + 2516410 (in adbeapeengine) [0x1228ced4a]
9 APXGetHostAPI + 2516289 (in adbeapeengine) [0x1228cecd1]
9 APXGetHostAPI + 83761 (in adbeapeengine) [0x12267cec1]
9 APXGetHostAPI + 2516093 (in adbeapeengine) [0x1228cec0d]
9 __semwait_signal + 10 (in libSystem.B.dylib) [0x7fff81b93a6a]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 94f
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 CAPThread::Entry(CAPThread*) + 140 (in CoreMediaIOServices) [0x7fff815b71c2]
9 MIO::DAL::RunLoop::OwnThread(void*) + 147 (in CoreMediaIOServices) [0x7fff815b55f7]
9 CFRunLoopRunSpecific + 575 (in CoreFoundation) [0x7fff8004edbf]
9 __CFRunLoopRun + 1698 (in CoreFoundation) [0x7fff8004f932]
9 mach_msg_trap + 10 (in libSystem.B.dylib) [0x7fff81b58d7a]
Kernel stack:
9 ipc_mqueue_receive_continue + 0 [0x210d84]
Thread 950
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 APXGetHostAPI + 2516713 (in adbeapeengine) [0x1228cee79]
9 APXGetHostAPI + 2516410 (in adbeapeengine) [0x1228ced4a]
9 APXGetHostAPI + 2516289 (in adbeapeengine) [0x1228cecd1]
9 APXGetHostAPI + 2614859 (in adbeapeengine) [0x1228e6ddb]
9 APXGetHostAPI + 2516032 (in adbeapeengine) [0x1228cebd0]
9 semaphore_timedwait_signal_trap + 10 (in libSystem.B.dylib) [0x7fff81b58dda]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 951
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 APXGetHostAPI + 2516713 (in adbeapeengine) [0x1228cee79]
9 APXGetHostAPI + 2516410 (in adbeapeengine) [0x1228ced4a]
9 APXGetHostAPI + 2516289 (in adbeapeengine) [0x1228cecd1]
8 APXGetHostAPI + 4164403 (in adbeapeengine) [0x122a612c3]
8 APXGetHostAPI + 2516032 (in adbeapeengine) [0x1228cebd0]
8 semaphore_timedwait_signal_trap + 10 (in libSystem.B.dylib) [0x7fff81b58dda]
1 APXGetHostAPI + 4164259 (in adbeapeengine) [0x122a61233]
1 APXGetHostAPI + 2516032 (in adbeapeengine) [0x1228cebd0]
1 semaphore_timedwait_signal_trap + 10 (in libSystem.B.dylib) [0x7fff81b58dda]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 952
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 PluginMain + 364210 (in dBrushTool) [0x1271212d2]
9 usleep + 57 (in libSystem.B.dylib) [0x7fff81b93863]
9 __semwait_signal + 10 (in libSystem.B.dylib) [0x7fff81b93a6a]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 953
User stack:
9 semaphore_wait_trap + 10 (in libSystem.B.dylib) [0x7fff81b58db6]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 954
User stack:
9 semaphore_wait_trap + 10 (in libSystem.B.dylib) [0x7fff81b58db6]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 955
User stack:
9 semaphore_wait_trap + 10 (in libSystem.B.dylib) [0x7fff81b58db6]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 956
User stack:
9 semaphore_wait_trap + 10 (in libSystem.B.dylib) [0x7fff81b58db6]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 957
User stack:
9 semaphore_wait_trap + 10 (in libSystem.B.dylib) [0x7fff81b58db6]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 958
User stack:
9 semaphore_wait_trap + 10 (in libSystem.B.dylib) [0x7fff81b58db6]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 959
User stack:
9 semaphore_wait_trap + 10 (in libSystem.B.dylib) [0x7fff81b58db6]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 95a
User stack:
9 semaphore_wait_trap + 10 (in libSystem.B.dylib) [0x7fff81b58db6]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]SO to summarise:
Illustrator freezes on launch
Update not applicable so stuck at 16.0.0
No 3rd party plugins
All cache's cleared
Prefs reset
New account still has the issue (not permissions)
No known font issues - Tahoma&verdana etc
Ilustrator parts pulled back from timemachine when it was working fine but problem still there.
What the hell am I missing here?
As an added problem, I cannot use online activation due to our "security" so I am trying to avoid a complete re-install because it was a nightmare to sort last time - we have 6 machines to do - same issue.
Any takers please? The online "chat" help seams a little generic for this issue!!
I really need help
Really!
Really!
Thanks
S -
Photoshop CS6 Freezes on launch - Windows 7 64bit
Photoshop CS6 Freezes when I lauch.
I'm in the process of recovering from a computer failure and am loading all my apps onto a new Windows 7 machine.
So far all apps but photoshop work properly
When the CS6 window appears and I attempt to do any operation, the program does not respond to the mouse and appears to be frozen. I cannot close the program normally.
Am I missing a critical file??
Any suggestions would be appreciated.
Thanks
BillI just loaded the 32 bit version and now both 32bit and 64bit versions work.
Sorry to bother you all.
Bill -
Problem with Photoshop CS6 Freezing up when saving OSX Mavericks 10.9
I have a iMac we purchased last year (27inch, 32GB Ram, 512GB Flash Storage, OSX 10.9 Mavericks) with Adobe CS6 installed on it. About 2 months ago our Graphic Designer started having problems where when she went to save a Photoshop file the Mac would freeze up and just show the spinning pinwheel, after this happens we are unable to to even shut the system down and have to resort to holding the power button until it shuts off. Now this doesn't happen every time and we went almost a month with a problem but it has started back up and is happening multiple times a day. We have tried re installing CS6, creating a new profile for the user, deleting the library folder, saving to the desktop instead of a network location but nothing has seemed to do the trick. I'm a Windows Sysadmin so I'm out of my depths here and my poor Graphics Designer is getting really upset. Has anyone out there every had something like this happen??
Forever Grateful for any help that could be given -Giles MarshaYou are in the wrong forum; You actually need Photoshop forum at this link:
<http://forums.adobe.com/community/photoshop?view=discussions>
Hope you can repost your question at the correct link. -
Indesign CS6 freezes while saving then crashes upon reopening
Hey Guys and Gals,
Little issue, I've been trying to trouble shoot this for a couple days now. But alas, no idea. It happens after a few hours of operating within Indesign and after many successful saves. I'll save a file and get the pinwheel(mac OSX 10.7.5) and subsequently have to force quit indesign. Upon reopening I don't get past initializing and get a crash heres the report:
http://pastebin.com/Sdm0tK3y
Let me know if anyone has a clue, thanks in advance!
-Peteok I tried that, same symptoms now, with this crash report:
http://pastebin.com/BDndLVJ5
I've also reinstalled and cleared all indesign information caches, preferences, etc. Any help would be appreciated. -
Why is Fireworks CS6 freezing at launch?
I have Adobe Master Suite CS6 for Windows 7 on a 64x Dell PC. In Fireworks, I made a selection at a check box directing the software to find textures on my server (I dont remember the window name). Since then, I have not been able to open up Fireworks. When I go to select the icon to open my fireworks software, it gets locked on the splash screen at the "Initializing Textures" stage. It stays on for about 10 minutes then disappears never opening the software.
HELP!!!! I have already tried uninstalling & reinstalling (Fireworks Only) yet to no avail, I still dont have the use of Fireworks anymore. Any clues how I can resolve the problem?Trash the prefs in your user directory (C:Users\You\AppData\Roaming\Adobe and so on).
Mylenium -
I upgraded to yosemite, and now AE won't open.
Steps I've found on the forums that I've tried and haven't worked:
updating from the application manager:
there doesn't appear to be an update for AE listed in the updates, so that one's a bust.
fixing the permissions problem mentioned here:
the folder is already set to 'read & write' for my account, and for everyone.
Downloading and installing this update:
When I attempt to install it, Adobe Application Manager tells me this:
so I struck out there, as well.
Are there any other things I can try? or is the next step uninstall and reinstall?After a time-machine reboot and a clean reinstall of everything, I was able to successfully install the 11.0.4 patch. Do I get points for resolving my own question?
-
"Missing Plug ins" in InDesign CS6
Hi,
lately, I've got installed CS6 Standard on a Windows XP machine, German version. There were CS2 and CS4 formerly on this workstation. The admin deleted the CS2 before installing cs6.
Now, every part of CS6 is up and running - except for InDesign CS6.
Upon launching InDesign CS6, I keep getting error messages saying, among others:
"Adobe InDesign erkennt [plug-in name here] nicht als gültiges Zusatzmodul. Installieren Sie das Zusatzmodul [plug-in name here] neu, und starten Sie InDesign erneut. Diese Meldung wieder anzeigen? (JA) (NEIN)".
and/or:
"Zum Laden von [another plug-in name here] is JBX erforderlich. Installieren Sie das Zusatzmodul JBX und starten Sie InDesign erneut. Diese Meldung wieder anzeigen? (JA) (NEIN)".
The first message appears several times along with diverse plug-in names ( ssignment UI, InCopy Bridge UI, InCopyExport, InCopyImport…). The other one concerns only this "JBX", if I remember correctly.
After all the message are clicked away (it does not matter if I click on JA or NEIN), InDesign CS6 launches in a crippled form, with no palettes, with reduced menus, and it is crashing upon trying to choose the "Preferences".
The Prefs were already deleted with the appropriate keyboard shortcut.
What's the issue and how do I get InDesign CS6 to work?First of all you should know which Plugin is missing. Then you have to buy it for CS6 and install it properly with the Extension Manager.
This is not the issue, I think. There was never a 3rd part extension installed along with former ID CS version. So I don't think we'd had to buy any.
I suppose the Adminstrator has copied the plugin from an older version to the newer version and the plugin seems not be compatible.
No, he didn't. AFAIK, he's just installed and registered the CS6 according to Adobe's instructions.
Another thing is obvious that a second plugin is missing which is used by the other plugin. This might be also a third party pi or a default is missing.
Yes, this is all fine, but again: there was never an extra plug in for ID CS 6 installed on the system. Every version was always installed simply "as it is", because we don't need external plug ins to work with.
Another thing: It is good to keep older versions installed on the computer for a while when a new version is installed. When all documents have been migrated you can delete (uninstall) the old version. Not before. So it was not a good idea from the administrator to delete the older version.
You have possibly misunderstood me. Your hint to keep the previous version is highly appreciated; this is, actually, the way we'we been processing with every major software update for years, as well as this time. Only the whole CS2 was deleted, since it was succesfully preventing (on three different Windows workstations) the CS6 installer to do it's job. CS4 is still installed and working.
The missing plug in issue doesn't exist au dem MacBook Pro, by the way, which was also upgraded from CS4 to CS6. Maybe because I am actually the "admin" of it
Maybe you are looking for
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