Indesign CS6 pdf

When i try to overwrite an amended existing pdf file via export I get
>> file already exists. Do you want to replace it?
>> YES
>> ;'Cannot save to the file, because it is already open.'
This occurs even after Reader closed down.
Only way I could resolve is by closing down and reopening Indesign.

Arthursever
This happens when the reader is open in the background.
If you are using windows check with Task manager > Process
if Mac than check Activity manager.
End the reader process from these places and see.

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        0x1000 -     0x4ff7 +com.adobe.InDesign (8.0.0.370 - 8000) <0D5CE30B-1589-2AA4-C7E5-2C0ED0C44D37> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
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        0xe000 -     0xeff7 +InDesignModel (??? - ???) <C9ABC1CF-850A-FCC7-2CEA-68B14F048036> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/InDesignModel.framework/Versions/A/InDesignModel
       0x12000 -   0x1f2fef +WidgetBinLib.dylib (??? - ???) <D2AAB5B9-0694-32FA-38D5-F97FEE688C9D> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/WidgetBinLib.dylib
      0x2a0000 -   0x47fffb +com.adobe.owl (AdobeOwl version 4.0.93 - 4.0.93) <D102FCD2-496D-5322-AEC0-7A5091CAA2CA> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
      0x4ac000 -   0x546ff3 +com.adobe.owl-canvas (AdobeOwlCanvas version 3.6.05 - 3.6.05) <8E0CC5EB-E18A-20BD-BDC4-667D1CC43C12> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
      0x553000 -   0x55cfff +ASLSupportLib.dylib (??? - ???) <000064CE-84C2-F397-BAB1-17055FA344EC> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/ASLSupportLib.dylib
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      0x5b6000 -   0x5bfff3 +PMRuntime.dylib (??? - ???) <DEE2F17E-391E-5C3E-11DC-EF6E0860545E> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/PMRuntime.dylib
      0x5c8000 -   0x744ff3 +com.adobe.ACE (AdobeACE 2.19.18.19553 - 2.19.18.19553) <2C680020-62C1-F45D-B48C-9D5AB8E99DCC> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
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      0xd8d000 -   0xdc8ff7 +com.adobe.ARE (AdobeARE 1.5.02.19553 - 1.5.02.19553) <264C1354-0764-AFAB-5BB7-DA4B4EBEEFC1> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
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      0xdf1000 -   0xe18ff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <34F46810-2864-0365-91CF-BF9C8503400A> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
      0xe1e000 -  0x1148fe3 +com.adobe.CoolType (AdobeCoolType 5.10.64.19354 - 5.10.64.19354) <8985B298-125A-B521-9246-AAD43073A3F6> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
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    0x15d8000 -  0x163dff3 +ObjectModelLib.dylib (??? - ???) <073EF2BA-B5C6-A466-9AEC-963A2EF69144> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/ObjectModelLib.dylib
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    0x1c3f000 -  0x1c56ffb +com.adobe.AFL (AdobeAFL 1.0.0 - 1.0) <3B7A1817-3CA4-BEAA-A44A-5A9B5D664E93> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/AdobeAFL.framework/Versions/A/AdobeAFL
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    0x2f66000 -  0x3048ff3 +com.adobe.amtlib (amtlib 6.0.0.75 - 6.0.0.75) <808CABA8-E8E6-AC45-4905-A6AA59E8C41C> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
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    I've had an email from Adobe asking me to contact them regarding my InDesign issues. When I log into my Adobe account it says I have no open cases although this one is very much live. As I am based in the UK it's very difficult to get answers from Adobe support due to time differences. They have asked for my contact details etc. but the email does not have a reply address. Does anyone know of any support I can get in th UK? It's not only frustrating that I can't use CS6 but I am struggling to get answers from Adobe also. Email as follows - they even tell me to have a 'nice day' - :
    Your Adobe ID: [removed by forum host]
    Your Case Number:0183766496
    Dear Lisa,
    Thank you for your continuous support and patience with Adobe technical support.
    In order to resolve this issue, we need a real time conversation with you. I do understand that this issue is going on for a long time.
    We would request you to provide us with the below mentioned information so that we can get in touch with you and walk you through the steps to be followed in order to resolve the issue on priority basis:
    1.Your Preferred Day to attend the call
    2.Your Preferred Time to attend the call
    3.Your Time Zone
    4 Your Phone Number
    Please remember our call back team works from Mon-Fri 10.00am-7.00pm CST.
    Kindly revert to us with the above stated information so that our call back team can contact you within 24-48 working hours.
    You may also call Technical Support at (800)-833-6687. We are available from 6:00 am to 5:00 pm Monday Friday, Pacific Time.
    Thank you for choosing Adobe.
    Have a Nice Day !
    This email is in response to support case #0183766496 submitted by Lisa Steward.
    To respond to this update or review your case history, log in to the Adobe Support Portal online and look for your case number in the "recent activity" section. Should you need to send us additional information, you can do so by opening the case and submitting your update.
    If you have difficulties logging in, consult the Adobe ID and Membership FAQ.
    Thank you,
    Adobe Customer Care
    Message was edited by: Peter Spier

  • InDesign CS6 8.0.1 Fixes PDF, EPUB, Other Issues

    Adobe updated InDesign CS6 to version 8.0.1, fixing many problems with EPUB and PDF export, as well as other problems.
    Recent postings in the user forums the past few months have complained about failure of some buttons to work when PDF was exported, and that is now reported to be working. There were several EPUB problems reported with fixes included in the update. Here’s a list of changes from the release notes:
    INDESIGN
    • Links in the exported IDML still reference to old link path after connect to DAM with different display name [3195038]
    • InDesign Shuts down when processing a book document with a cross reference to another book document [3189648]
    • Invalid PDF/X-4 Generated Due to References to .notdef Glyphs [3193833]
    • Umlaute are not displayed in form fields 3193827]
    • Buttons from Master Pages for PDFs Won’t Work in some cases. [3193832]
    • InDesign shuts down during during document recovery [3210940]
    • Debug Log.txt file not getting created with InDesign CS6 [3210945]
    • Previous versions of InDesign shut down when opening an IDML created from ID CS6 containing a psd file which has new Pantone Plus colors spot channels. [3210939]
    • Deleting characters before hyphenated words causes the application to shut down. [3125513]
    • Support Margin-top property in EPUB and HTML output [3197167]
    • Do not translate carriage return to nbsp in EPUB export [3197157]
    • Extra tag -epub-ruby-* in EPUb export CSS output [3197179]
    • Warning when validating an epub exported from an ID doc that has Spaces in its name [3198096]
    • Unable to select poster image using IMediaAttribute::enPosterTime [3210941]
    • CrashReporter is unable to collect info in Mac OS X 10.8 [3291250]
    • Memory leaks in AdobeCrashDaemon [3303518]
    • It is not possible to seek new playback positions in a EPUB because audio and video files are compressed. [3131562]
    • “adobe-page-layout-version” meta tag is missing from the metadata in EPUB3 format. [3220987 ]
    • Adobe Edge Preview package (.OAM) is not available in importable-files list [3288926]
    • Re-center policy not being honored on some exported layouts [3289996]
    • If you use Alternate Layouts, content is duplicated when you export to EPUB or HTML [3293896]
    • Automatic image conversion when exporting to HTML 5 selects JPEG instead of PNG, resulting in loss of transparency [3293906]
    • When you export to JPEG export, the output is at mixed, or low resolution, if you have low memory [3168711]
    • Updating image links in InDesign snippets results in corrupt or missing links [3178169]
    • InDesign quits unexpectedly if you fetching properties of grouped items using a script [3212753]
    • During EPUB Export the margin properties are not always set if they are overriden using a style [3217520]
    • InDesign quits unexpectedly if the product license is invalid [3286021]
    INCOPY
    • Unable to select text in InCopy opened document at first attempt [3156586]
    INDESIGN SERVER
    • InDesign CS6 Server shuts down when replacing Glyphs via JavaScript [3210946]
    • InDesign Server CS6 shuts down when trying to open enclosed bug file [3174087]
    Here's a link to the release notes:
    http://helpx.adobe.com/indesign/release-note/indesign-cs6-1-release-notes.html

    Gone now. Appeared on updates. I was able to update two systems. Third system, it was if the update didn't exist at all. Update not available on Adobe's general software update website. 
              - Dov

  • How do I create an interactive PDF file in InDesign CS6 with Folio Overlays?

    I have been trying to export an interactive PDF file using InDesign CS6. It exports fine, and all the content works except for the Folio Overlays I created. I created two Folio Overlays (one Pan & Zoom and one Scrollable Frame). The overlays work if I preview them from the Folio Overlays panel, but they do not work on the PDF document.
    I am using File >> Export... to create the PDF document, and I am sure the PDF document is of the interactive type and not the print type. Am I exporting it incorrectly? Is there a specific step that I have missed somewhere? Do I need to create a Folio Build to make the Folio Overlays work?
    When I mouse over the Folio Overlays, I get the crosshair cursor which only selects part of the image when I click and drag it.

    PDF is one thing. Folios for DPS is another. There is a little bit of
    overlap but not much.
    The interactivity in the folio overlays panel is for DPS only.

  • Cannot open .pdf created by InDesign CS6, can open all other .pdfs

    I just got InDesign CS6 at work (I use CC at home, but my company could not afford the CC subscription). I'm on PC with the minimum specs for InDesign and Photoshop Elements (also just installed). I have never been able to print to .pdf from InDesign; the program hangs. I have been doing Export to .pdf, press quality with my printer's specs. This has been working fine, except that, on occasion, I have to export the .pdf a few times to get it to open; it will give me an "either not a supported file or damaged" error message. Up until today, I have been able to export 2-3 times and would always get a .pdf that would open.
    As of today, I cannot open any .pdf at all; I get that same "not supported or damaged" error message. However, if I let my computer sit idle for about 30 minutes, it will open. In addition, after exporting, InDesign hangs on a background task of "Export " 5" and I have to close out of that task to do anything further in the program.
    I have read the forums on these issues and done what I can: I have installed all updates, backsaved to earlier Acrobat versions, exported to .idml, etc. Nothing helps.
    I will confess that I am not the most technically-savvy person by any means. My company is small and does not have an IT person, nor is there a budget for calling someone in, so it is up to me and my admittedly limited understanding of this software to fix this issue.
    Help?

    You may have shown me part of the problem. I can't share one of the files I'm working on, as they're full of images and we have client protections that make sharing problematic, but I did try to recreate a new file with garbage text and graphics and that .pdf opened without any problem.
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